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[00:00:02]

UH,

[Senior Affairs Commission on April 24, 2023.]

FIRST ITEM IS PUBLIC SPEAKERS.

ARE THERE ANY FAVORABLY PUBLIC WHO WOULD LIKE TO SPEAK? I HAVE PLENTY OF THESE.

ANYBODY ONLINE? OKAY.

NO PUBLIC SPEAKERS.

GOOD.

EVERYONE RECEIVED A COPY OF THE MINUTES FROM THE MARCH 20TH MEETING? UH, GET A MOTION TO APPROVE APPROVAL FOR THE SECOND SECONDING.

OKAY.

UH, ANY DISCUSSION OR ANY COMMENTS ON THE MINUTES BEFORE WE TAKE A VOTE? OKAY.

ALL IN FAVOR OF APPROVING THE MINUTES, SAY AYE.

AYE.

AYE.

AYE.

OR WAIT.

OR WAIT? , UH, ANY BO OKAY.

ARE APPROVED.

I'M GOING TO, UH, KEEP MY CHAIRMAN COMMENTS BRIEF TODAY.

THE, UH, TODAY IS THE FIRST DAY OF EARLY VOTING FOR THE CITY COUNCIL AND SCHOOL BOARD, UH, AND MAYORS RACES.

AND JUST THINK I WOULD LIKE TO, UH, I THINK ONE OF THE MOST IMPORTANT THINGS WE CAN DO AS A GROUP OF SENIORS IS TO ENCOURAGE SENIORS TO GET OUT AND VOTE.

I DON'T CARE WHO THEY VOTE FOR, BUT I, I THINK THAT IF WE CAN INCREASE PARTICIPATION AT THE POLLS FOR THE SENIOR POPULATION, AND I THINK THEY'RE ALREADY DISPROPORTIONATELY REPRESENTED, UH, AMONG THE VOTING POPULATION, BUT ANYTHING WE CAN DO TO ACTUALLY MOVE THAT FURTHER, UH, I THINK WILL BE BENEFICIAL TO ALL THE SENIOR CAUSES THAT WE'RE TRYING TO ENCOURAGE.

AND SO, UH, LET EVERYBODY KNOW AS A SENIOR, OR NOT A SENIOR FOR THAT MATTER, UH, KNOW THAT THE POLLS ARE OPEN AND THAT, UH, IT REALLY DOES MAKE A DIFFERENCE, PARTICULARLY IN THE CITY ELECTIONS, WHERE THE PARTICIPATION GENERALLY, I THINK IS AROUND 5% OF ELIGIBLE VOTERS, UH, WHO ACTUALLY SHOW UP TO VOTE.

AND, AND SENIORS CAN HAVE A, AN OUTSIZED VOICE IF THEY WILL TAKE ADVANTAGE OF IT.

I'D LIKE TO, YOU KNOW, CERTAINLY ENCOURAGE EVERYBODY TO DO EVERYTHING THEY CAN TO GET OUT THE VOTE.

THE, UM, WE, WE'LL TOUCH ON SOME OF THE OTHER THINGS THAT I'VE, I'VE GOT IN MIND, BUT ONE OF 'EM, THE SENIOR HUNGER SUMMIT IS COMING UP ON MAY 4TH.

EVERYBODY GOT THE FIRE ON THAT? AND, UH, IF YOU'VE NEVER GONE TO THAT, IT'S A VERY WORTHWHILE EVENT TO END.

UH, AND IT WOULD BE GREAT TO HAVE SIGNIFICANT PARTICIPATION AMONG THE COMMISSIONERS, BUT ALSO LET OTHER PEOPLE THAT YOU KNOW KNOW, BUT YOU DO HAVE TO REGISTER IN ADVANCE.

SO, UH, THAT, THAT'S, THAT'S ONE EVENT THAT IS COMING UP ON MAY 4TH, I BELIEVE, UH, THAT, UH, IS CERTAINLY WORTHY OF OUR ATTENTION.

10 TO TWO.

WE THINK THERE'S SOME TIMING ON THAT.

YEAH, I'VE GOT THE FLYER.

I THINK IT'S 10 TO 10 TO TWO.

CAUSE I TUTOR EARLIER, BUT I KNEW I COULD GET THERE.

WIFI.

YEAH, IT STARTS AT 10 AND IT GOES TILL TWO.

THE RESOURCE PAIR ACTUALLY OPENS AT NINE.

OKAY.

UM, I'M GOING TO, I DON'T THINK ANYBODY NEEDS A REMINDER ON THE, UH, ATTENDANCE.

IN ORDER TO BE, IF YOU'RE ONLINE, YOU NEED TO BE VISIBLE, UH, AND YOUR AUDIO HAS TO BE WORKING.

AND WE'LL JUST CONTINUE WITH THAT.

AND THE OTHER THINGS I'VE GOT REALLY DON'T HAVE ANYTHING.

SO WITH THAT, I'D LIKE TO QUICKLY GO THROUGH THE SENIOR, UH, COMMISSIONER'S, DISTRICT UPDATES.

UH, ANYONE WHO HAS ANYTHING TO REPORT ABOUT WHAT'S GOING ON IN THEIR DISTRICT.

THANK YOU.

UH, SO TONIGHT, UH, TWO DISTRICTS, UM, 11 AND 13 ARE DOING A COMMUNITY SAFETY MEETING AT THE PRISON CENTER ON PETERSON, UM, FROM ABOUT SIX, SEVEN O'CLOCK THIS EVENING.

UH, COURSE, UH, JANIE IS GONNA BE THERE.

GAY WILLIS IS GONNA BE THERE.

JANIE SHILS AND EDDIE GARCIA, WHO'S GONNA BE THERE POST COMMISSIONER.

UM, SO IF YOU LIVE IN EITHER OF THOSE OR NEW PEOPLE THAT LIVE IN THOSE DISTRICTS, I'VE SENT NOTICES OUT.

I THINK IT SHOULD BE WORTHWHILE ATTENDING.

OKAY.

YES.

I WOULD LIKE TO SAY IT WOULD BE WORTHWHILE ATTENDING ON SOME LAST THURSDAY.

I'M DISTRICT FOUR, WHERE, UH,

[00:05:01]

UM, UM, , I'M TRYING TO SAY, THEY SAY HER WHOLE, I CAN GET IT OUT WHERE, UM, MS. ARNOLD IS, UH, MY, UH, REPRESENTATIVE AND SHE HELD A, A SAFETY MEETING AND WE HAD EDDIE GARCIA IN LIKE UP AS TOP PEOPLE THERE, AND WE HAD A LARGE CROWD AND THAT WAS, UM, WE HELD AT THE BECKLEY SANER CENTER.

SO THAT WAS VERY INTERESTING.

AND WE LEARNED A LOT OF, UH, THINGS DEALING WITH THE POLICE.

AND SO WE WON'T BE SO UPSET WHEN THE TIME IS NOT, UH, RIGHT.

YOU KNOW, YOU THINK THEY TAKE TOO LONG TO COME.

HE WAS EXPLAINING, UM, THE, UM, UH, MR. GARCIA WAS EXPLAINING EVERYBODY'S SHORT, EVERYBODY'S OVERWORKED, AND THEN YOUR EMERGENCY MIGHT NOT BE THERE.

UH, HOW THEY PRIORITIZE THINGS, BUT HE ASSURED THE PEOPLE THERE THAT THEY ARE WORKING FOR EVERYBODY'S SAFETY.

AND I THOUGHT THAT WAS REAL GOOD TO LET US KNOW, BECAUSE SOMETIME IN OUR DISTRICT, WE THINK THAT WE ARE BEING FORGOTTEN OR THEY DON'T, THEY OVERLOOK US.

PLEASE SAY THAT'S NOT THE CASE AT ALL.

SO I'M SAYING THAT'S A VERY GOOD MEETING, SO THANK YOU.

THANK YOU FOR THAT, PHILLIP.

SO I, YOU KNOW, I'VE GOTTEN SOME EMAILS CUZ I SHARED SAYING, WAS I GOING TONIGHT? HOW LONG WAS IT GOING TO BE? AND SO I'M GONNA PUSH THEN AND THEY CAN ASK COURSE THEN THEY WERE ANSWER.

THEY CAN DO GIVE YOU A PHONE NUMBER.

YES.

WHAT NORTH DALLAS WOULD SAY EXACTLY THE SAME THING.

IT TAKES THEM AN HOUR TO SHOW UP.

SO, SO, YEAH.

SO THANK YOU FOR THAT.

RIGHT.

THANK YOU FOR THAT.

I'LL ADD TO THAT, WE HAD OUR PUBLIC SAFETY MEETING, UM, SOME TIME AGO, AND THEY AREN'T SHOWING UP IN EAST DALLAS.

, WE'RE HUGGING THEM.

RIGHT.

REALLY, REALLY WAS A VERY WORTHWHILE MEETING.

AND I'VE ALSO GONE TO A COUPLE OF THESE FORWARD DALLAS MEETINGS.

UM, I MEAN, I, I I WANNA HANG ON TO MY PROTECT MY NEIGHBORHOOD.

SO I THINK IT'S REAL IMPORTANT THAT YOU GO TO THOSE AND SAY YOU WANNA KEEP YOUR NEIGHBORHOOD AND PRESERVE YOUR EXISTING HOUSING AND, YOU KNOW, AND HOPE THAT IT WORKS OUT.

SO PLEASE.

UM, I WAS ACTUALLY POACHING, I GUESS, IN SOMEBODY ELSE'S DISTRICT THIS, THIS PAST MONTH.

UH, I GOT INVITED BY A A R P TO MAKE A PRESENTATION IN DISTRICT THREE BURN BURN MITCHELL'S DISTRICT.

AND THEY REALLY WANTED TO KNOW JUST ABOUT THE SENIOR AFFAIRS COMMISSION.

I HAD 15 MINUTES.

IT WAS A GREAT LITTLE THING.

I HAVE A NOW HAVE A POWERPOINT.

IF ANYONE ELSE GETS ASKED TO DO A PRESENTATION, I CAN CERTAINLY LEND THAT TO YOU.

AND IT KIND OF JUST DEFINES WHAT WE DO.

UH, VERNA DID SHOW UP AND THAT WAS GREAT AS WELL AS THE POLICE DEPARTMENT SHOWED UP TO TELL US A LITTLE BIT ABOUT THE BEHAVIORAL, UM, HEALTH, UH, INTERVENTIONS THAT THEY'RE DOING AS BEING CALLED AS PART OF THE POLICE.

SO IF SOMEBODY IS SUICIDAL OR THEY'RE, YOU KNOW, BEING HEALTH HOSTAGE OR SOMETHING, THEY'RE NOW SENDING PEOPLE WHO ARE, UM, HEALTHCARE OR BEHAVIORAL HEALTHCARE SPECIALIST TO SHOW UP.

AND THE NUMBER OF PEOPLE IN THEIR TEAM HAS MORE THAN DOUBLED.

SO THEY OBVIOUSLY SEE IT AS A PRIORITY.

AND SO AGAIN, THAT WAS SOMETHING THAT, UH, FED BACK TO MYSELF IN ATTENDING THAT MEETING.

UM, AND SO ANYWAY, K A R P WAS A GOOD THING AND THEY WERE GLAD TO HEAR ABOUT ALL OUR SERVICES BECAUSE THEY WERE UNAWARE ABOUT ALL OF THEM.

SO IT WAS A GOOD, GOOD MEETING.

SO ARE YOU SAYING THEY HAD THE, UH, POLICE DEPARTMENT THERE TO KINDA IDENTIFY THE MENTAL HEALTH ISSUE? PEOPLE THAT YES.

THEY STILL, YOU'RE SAYING THEY, UH, JUST OUT DOING CRIME, THEY COULD HAVE MENTAL ISSUES AND THEN THEY COULD IDENTIFY AND HELP THEM IN A WAY.

OKAY, THAT'S GOOD.

ABSOLUTELY GOOD.

SO, SO, SO PETER, CAN I, SO, SO THE DISTRICTS ARE GETTING IT AND NOTICES GO OUT.

RIGHT.

UM, AND SO ALL OF US ARE REALLY GRATEFUL TO OUR COUNCIL PEOPLE AND TO THE POLICE FOR ARRANGING THOSE.

IS THERE A WAY TO MAKE ONE OF THESE PRESENTATIONS, LIKE PHYLLIS, IT SOUNDS LIKE WHAT THEY DID IN YOUR DISTRICT WAS FABULOUS.

UM, LIKE AVAILABLE.

SO I KNOW THERE IS A CITY CHANNEL SO THAT SOMEBODY COULD TAKE A LOOK AT SOME OF THESE MEETINGS.

UM, MAYBE, I DON'T KNOW.

ARE WE ALLOWED TO ASK THAT QUESTION? WE'RE ALLOWED TO ASK ANY QUESTIONS, , I'M NOT SURE THAT I HAVEN'T ANSWERED THEM, BUT, UH, I THINK THAT THE STAFF CERTAINLY CAN TELL US, YOU KNOW, WHAT THE BEST COURSE OF ACTION IS, IS TO, IN TERMS OF HOW TO ACCESS THAT.

UM, I THINK THAT THE, UH, OH, I THINK THERE'S A WHOLE LOT OF OTHER ISSUES THAT ARE OUT THERE THAT WE DON'T NECESSARILY HAVE A GOOD HANDLE ON, BUT HOPEFULLY THE COMMITTEE STRUCTURES WILL HELP US PUT SOME FOCUS ON THAT AND WE'LL GET THERE.

UH, I THINK IT'S A

[00:10:01]

QUESTION OF TIMING IS TO WHEN WE ACTUALLY GO FORWARD WITH THAT, BUT IT'S, UH, OKAY.

MAY I? OKAY.

WE ALSO HAVE, HAVE HAD A SAFETY MEETING, PUBLIC SAFETY MEETINGS APRIL 11TH AT STEIN.

AND OFFICER GARCIA HAD HIS OFFICER THERE EXPLAINING A MENTAL HEALTH MEETING OPPORTUNITY, UH, AND DIFFERENT DEPARTMENTS CAME TO TALK ABOUT, UM, YOU OKAY.

WHAT WAS OFFERED TO THE DISTRICT AND YOU SURE.

HE HAD PUT IT ON INTENSE MAJOR LEAVE OUT AND THE PUBLICLY, YOU KNOW, ASKED QUESTION, CHARGE IT WITH, AND, YOU KNOW, GAVE CONCERN.

AND, UH, THEY WROTE DOWN HAD CARDS WHERE YOU COULD PUT DOWN WHAT YOUR CONCERNS WERE FOR THEM TO TAKE BACK TO, TO ANSWER, UM, ANY CONCERNS.

AND WE CONTINUE TO WORK THE DALLAS LEADERSHIP FOUNDATION, WHERE WE DELIVER, UM, 30 POUNDS OF FOOD TO SENIORS TWICE A MONTH.

AND, UM, SO WE, UM, SOUTH FAIR COMMUNITY DEVELOPMENT IS A LEAD THAT ACTUALLY HAS, WE HAVE A PERSON THAT DELIVERS THE BOXES TO THE SENIORS SO THEY WON'T HAVE TO, YOU KNOW.

NICE.

AND WHO'S THAT THERE? DALLAS LEADERSHIP.

DALLAS LEADERSHIP CHAIRMAN KLEIN AROUND THE TABLE.

WHO'S SPEAKING? NO, I JUST HEARD SOMEBODY.

YES.

THAT WAS DEBBIE AUSTIN, COMMISSIONER AUSTIN.

DEBBIE, YES.

I WANTED TO SHARE THAT.

UM, IN OUR DISTRICT, UH, COUNCILMAN ATKINS HAS, UM, ANNOUNCED THAT, UH, TOM TH GROCERY STORE WILL BE MOVING TO THE AREA THAT IS DEVELOPING WHERE THE RED BIRD MALL USED TO BE.

AND WE'RE VERY PROUD OF THAT BECAUSE OUR DISTRICT EIGHT WAS A FOOD DESERT, AND WE DO NOT HAVE A MAJOR CORPORATE GROCERY STORE IN THAT AREA.

ONLY THE LITTLE SMALL MOM AND POP POPUP THINGS ARE THERE THAT, UH, ARE NOT PROVIDING GOOD NUTRITIONAL FOOD, FRESH FOOD PRODUCE AND THINGS FOR THE PEOPLE IN THAT AREA.

SO WE ARE VERY PROUD TO HAVE TOM THUMB COME TO THE AREA.

UM, NOT VERY LONG AGO, I HEARD ONE OF THE COMMISSIONERS SAY SOMETHING ABOUT THEY DROVE THROUGH THAT AREA AND THEY SAW THAT STARBUCKS IN THE WORKS FOR A LONG, LONG TIME.

THAT'S PEOPLE TRYING REALLY HARD.

YEAH, BUT IT TAKES, IT TAKES TIME.

AND HE'S DOING IT.

HE'S WORKED SO VERY HARD WITH DIFFERENT PEOPLE TO GET THOSE THINGS THERE.

LIKE THE, THE PARKLAND CLINIC AND THE UT SOUTHWESTERN CLINICS AND THE LOW INCOME HOUSING THAT'S THERE.

THE LOW INCOME HOUSING ISN'T EVEN COMPLETED, BUT ALL OF THOSE UNITS HAVE ALREADY BEEN LEASED BEFORE THEY'RE EVEN COMPLETED BECAUSE THE NEED WAS SO GREAT AND WE'RE SO EXCITED ABOUT THE GROCERY STORE COMING.

YOU CANNOT BELIEVE THE EXCITEMENT.

BUT WHAT I WANTED TO SAY WAS, IT WAS VERY DISHEARTENING TO HEAR ONE OF THE COMMISSIONERS SAY SOMETHING ABOUT THAT LONELY STARBUCKS THAT THEY SAW SITTING ON, UH, CAMP WISDOM ROAD.

AND IT WAS SO, WE WERE SO EXCITED TO GET SOMETHING THAT NICE THERE IN THAT NEIGHBORHOOD THAT HAD BECOME SO DESOLATE WHEN THAT MALL BEGAN TO DETERIORATE AND THE STORES LEFT.

BUT HE'S TAKING IT ONE STEP AT A TIME.

I ATTENDED A SPRING FEST THERE ON APRIL 8TH, AND WHAT THEY'RE DOING OVER THERE IS JUST MAGNIFICENT.

THERE'S A GREEN AREA THAT'S GONNA BECOME A PARK WHERE PEOPLE CAN COME AND BRING THEIR CHILDREN.

IT'S GONNA BE SO NICE.

IT'S JUST A VERY NICE THING TO DO FOR THAT AREA BECAUSE SOME OF US THAT HAVE BEEN LIVING THERE FOR A LONG TIME HAVE JUST LOST HOPE.

SO I JUST WANTED TO SHARE THAT WITH THE COMMISSION.

APPLAUSE.

SEE LISA CLAPPING.

RIGHT.

ANYONE ELSE WHO'S ONLINE TODAY HAVE ANYTHING TO ADD FROM THEIR DISTRICT? OKAY.

I DON'T SEE ANYBODY.

OKAY.

THE PRESENTATIONS FOR TODAY, WE HAVE TWO.

UH, THE FIRST ONE IS GOING TO BE, UH, AN INTRODUCTION TO THE DECIDING OF ST.

VINCENT DEPAUL, NORTH TEXAS AND THE, THE MR. PODIUM.

THAT WOULD BE GREAT.

[00:15:07]

THIS IS LOUISE GONZALEZ, WHO IS THE CHIEF EXECUTIVE OFFICER FOR NORTH TEXAS.

AND GOOD MORNING.

GOOD MORNING, CHAIRMAN KLEIN.

GOOD MORNING COMMISSION.

THANK YOU VERY MUCH FOR HAVING ME TODAY.

I I REALLY APPRECIATE THE OPPORTUNITY TO COME AND SHARE WITH YOU A LITTLE BIT ABOUT THE SOCIETY AND THE PUBLIC OF NORTH TEXAS AND WHAT WE'RE DOING.

AND, UH, AND WE'LL GET INTO SOME DETAILS SPECIFICALLY ABOUT HOW WE'RE HELPING, UH, OUR, OUR SENIOR CITIZENS.

UM, OUTTA CURIOSITY, HOW MANY OF YOU ARE AWARE OF THE SOCIETY OF ST.

VINCENT PAUL? HAVE HEARD IT BEFORE.

ALRIGHT, GOOD.

SO A SMALL SPA, RIGHT.

UM, AND I'M GONNA GUESS THAT PROBABLY WHAT YOU KNOW ABOUT US IS THAT MAYBE WE HAVE A COUPLE OF THRIFT STORES AND, UH, WE TEND TO HELP PEOPLE OUT AND THAT, AND THAT'S GOOD.

THAT'S, UH, THAT'S DEFINITELY PART OF WHAT WE TRY TO ACCOMPLISH.

UH, BUT WE HAVE A MUCH BROADER, UH, MISSION THAN THAT.

YOU CAN GO TO THE NEXT SLIDE HERE.

UM, OUR MISSION REALLY IS ALL ABOUT BEING A NETWORK OF FRIENDS, UH, THAT ARE, UM, INSPIRED BY THE GOSPEL VALUES TO REALLY HELP GROW IN HOLINESS.

AND BY DOING SO, TO GO OUT AND TRY AND HELP SERVE THE, UH, WE ARE AN INDEPENDENTLY LAY ORGANIZATION, SO WE ARE NOT, UM, WE'RE NOT PART OF THE, THE DIOCESE OF DALLAS, UH, BUT WE DO SERVE AT THE, UH, THE PLEASURE OF THE BISHOP HERE.

AND YOU CAN SEE ON THE, ON THE CHART HERE, UM, WE HAVE CONFERENCES IN OVER 39 DIFFERENT NOURISHES THROUGHOUT THE, THE DIOCESE OF DALLAS.

UM, AND EACH CONFERENCE, UH, REALLY CONSTITUTES, IF YOU WOULD, A LOCAL CHAPTER, UH, OF THE SOCIETY OF ST.

PI PAUL.

UM, EVERYTHING ABOUT THE SOCIETY OF ST.

VINCENT NEPAL IS DRIVEN, UM, BY THE LOCAL COMMUNITY.

UM, THE CONFERENCE IS REALLY ESTABLISHED TO, UH, ASCERTAIN WHAT ARE THE NEEDS FOR OUR COMMUNITY.

UM, SO YOU MIGHT HAVE A CONFERENCE TO SAY, OUT IN THE PLANO AREA, UM, THAT HAS MUCH DIFFERENT NEEDS THAN OUR CONFERENCES DOWN IN, IN, IN LANCASTER OR SODA.

UM, SO, SO FAR DIFFERENT NEEDS.

AND SO WHAT THE CONFERENCES TRY TO DO IS TRY TO ESTABLISH WHAT, WHAT ARE, WHAT ARE THE NEEDS FOR THE COMMUNITY AND HOW CAN WE TRY AND ASSIST? UM, WE RECOGNIZE THAT WE CAN'T SOLVE ALL PROBLEMS, BUT WHAT WE TRY TO DO IS JUST ONE PERSON AT A TIME, TRY AND TAKE CARE OF ONE INDIVIDUAL AT A TIME.

UM, AND WHAT WE DO IS, WE'LL, WE'LL GO OUT AND WE'LL GO IN AND DO WHAT WE CALL HOME VISITS.

UH, UNLIKE OTHER, UH, NON-PROFIT ORGANIZATIONS THAT'LL CALL AND, AND ASK PEOPLE TO COME INTO THEIR OFFICES, UH, WE ASK FOR AN INVITATION TO GO OUT TO, UH, TO A PERSON'S HOME.

SO WHEN SOMEONE CALLS IN, TYPICALLY THEY'RE ASKING FOR ASSISTANCE FOR RENT OR UTILITY.

UM, WE'LL ASK THAT WE CAN GO VISIT THEM AT THEIR HOME AND BE ABLE TO SIT WITH THEM TO TALK TO THEM, UNDERSTAND WHAT THEIR STORY IS.

AND TYPICALLY WHAT HAPPENS IN THAT IS WE COME TO DISCOVER THERE ARE OTHER NEEDS BEYOND JUST THE INITIAL NEED THAT THEY CALLED US FOR.

AND, UM, IF YOU GO TO THE NEXT SLIDE HERE, IT'LL SHOW A LITTLE BIT ABOUT, UH, OUR HISTORY THAT WE'VE HAD HERE IN, UH, NOT ONLY IN DALLAS, BUT REALLY WORLDWIDE.

UM, THE, THE SOCIETY OF ST.

THIS ALL STARTED, UM, WAY BACK IN 1833, UH, IN PARIS, FRANCE.

IT WAS A GROUP OF COLLEGE THAT WERE IN A DEBATE, UH, IN A CONVERSATION, AND THEY WERE CHALLENGED.

UH, THEY WERE ASKED, UM, WHAT IS THE CHURCH DOING TO HELP THE POOR? AND SO, UM, OUR FOUNDER, UH, FREDERICK GONAN TURNED TO HIS, HIS COUNTERPARTS AND HE SAID, THEY'RE RIGHT.

YOU KNOW, WHAT ARE WE DOING TO HELP THE POOR? LET'S GO OUT AND CHANGE THAT.

AND SO LITERALLY THAT VERY NEXT DAY, THEY WENT OUT AND STARTED TO ENCOUNTER THE POOR AND TRIED TO FIND OUT HOW THEY WOULD POTENTIALLY HELP.

UM, THE, UH, THE SOCIETY THEN CAME TO THE UNITED STATES IN 1850, UH, 1845 IN ST.

LOUIS, AND THEN WAS ESTABLISHED HERE IN DALLAS IN, UH, 1956.

AND OUR VERY FIRST CONFERENCE WAS OVER AT, UH, HOLY TRINITY, RIGHT OFF OF OAK COLON IN GILBERT.

UM, AND SO THAT WAS OUR VERY FIRST CONFERENCE.

WE NOW HAVE, AS I MENTIONED, 38 CONFERENCES.

AND THROUGHOUT THE COURSE OF THE YEAR, WHAT ENDED UP HAPPENING, UM, WITH, UM, WITH THE SOCIETY IS WE CONTINUE TO GROW, AND WE ESTABLISHED WHAT'S REFERRED TO AS A COUNCIL.

SO IT'S A LARGER, UM, UH, OVERSIGHT AND GOVERNANCE, UM, COMMITTEE, IF YOU WOULD, THAT HELPS TO NOT ONLY OVERSEE THE CONFERENCES, BUT ALSO ESTABLISH LARGER PROGRAMS THAT PERHAPS A SINGLE CHAPTER COULDN'T NECESSARILY DO FOR THEMSELVES.

SO WE BEGAN THRIFT STORE.

WE THEN BEGAN A, AN AFTER SCHOOL MENTORING PROGRAM.

WE THEN BEGAN A FINANCIAL MANAGEMENT AND MINDY LOAN PROGRAM, WHICH HELPS TO COMBAT, UH, PREDATORY LENDING.

AND IN 2018, WE ESTABLISHED OUR CHARIT AT WILTY.

UH, THE STATISTICS THERE THAT YOU SEE ARE FROM OUR FISCAL YEAR, UH, 2022.

JUST TO GIVE YOU AN IDEA, UH, LAST YEAR WE TOOK CARE OF 75,000, UH, NEIGHBORS IN, IN THE NORTH TEXAS AREA.

UH, WE GAVE OUT OVER 13 MILLION WORTH OF ASSISTANCE, UH, FINANCIAL ASSISTANCE TO PEOPLE.

UM, AND THEN ALSO FROM A PRESCRIPTION PERSPECTIVE IN TERMS OF WHAT WE'RE ABLE TO DO WITH THE PHARMACY.

UH, I'M GONNA GET INTO SOME DETAILS THERE BECAUSE THE PHARMACY REALLY HAS, UH, EXPLODED IN TERMS OF ITS GROWTH AND, AND THE NUMBER OF, UM, PATIENTS THAT WE'RE HELPING OUT.

OUR NEXT SLIDE, YOU'LL SEE JUST A LIST OF ALL THE DIFFERENT PROGRAMS THAT WE DO HAVE.

AND, UM, IT, IT, IT ENCOMPASSES A WHOLE LOT OF THEM, AND I WON'T GO INTO ALL OF THEM.

I WON'T POINT OUT, IT WAS INTERESTING YOU WERE TALKING ABOUT THE RED BIRD MALL, UM, BECAUSE WE ACTUALLY HAVE A, HAVE A, A ST.

VINCENT CENTER DOWN IN, UH, LANCASTER THAT, UH, IS PROVIDING, UH, QUITE A BIT OF ASSISTANCE TO OUR NEIGHBORS DOWN THERE.

UM, AND WE DO WITH PAN DISTRIBUTION ON THE THIRD WEDNESDAY OF EVERY, UH, EVERY MONTH OUT OF THAT LOCATION.

UM, AND THAT LOCATION ACTUALLY IS WHERE THE JAM PRUITT FOOD PANTRY IS, AND IT'S A COLLABORATION BETWEEN US, UH, NORTH TEXAS FOOD BANK

[00:20:01]

AND CATHOLIC CHARITIES OF DALLAS.

UM, AND SO WHEN WE HAVE THE SENIORS COME THROUGH ON, ON THE THIRD WEDNESDAY OF EVERY MONTH, WE'RE ABLE TO HELP OUT AND THEN PROVIDE THEM WITH, UH, DIFFERENT DONATIONS THAT WE GET INTO THAT CENTER.

UM, AGAIN, AS I MENTIONED, THE PHARMACIES THE ONE I REALLY WANT TO TALK ABOUT TODAY, BECAUSE UNFORTUNATELY, UM, AS GREAT AS OUR STATE IS, UM, AND IT LEADS IN SO MANY WONDERFUL THINGS.

UNFORTUNATELY, IT ALSO LEADS IN SOME OTHER AREAS THAT WE'RE NOT SAFE.

AND ONE OF THOSE IS THE, THE TOTAL NUMBER OF UNINSURED, UH, THAT WE HAVE IN THE STATE OF TEXAS.

UM, WHAT WE HAVE FOUND THROUGH OUR HOME VISITS IS THAT PEOPLE ARE OFTENTIMES MAKING THE DECISION BETWEEN DO I BUY FOOD TONIGHT TO FEED MY FAMILY, OR DO I BUY MY MEDICATION THAT I NEED? UH, AND WE'RE TALKING ABOUT MEDICATION FOR LIFE SUSTAINING CHRONIC ILLNESSES.

UH, WE'RE TALKING ABOUT, UH, INSULIN FOR DIABETES.

WE'RE TALKING ABOUT HIGH BLOOD PRESSURE.

UM, WE'RE, WE'RE TALKING ABOUT, UH, HIGH CHOLESTEROL MEDICATION.

UH, THEY'RE MAKING DECISIONS TO NOT PURCHASE THEIR MEDICATIONS AND STAY HEALTHY AND INSTEAD PAY FOR FOOD, PAY FOR RENT TO TAKE CARE OF THEIR FAMILIES.

SO WE ESTABLISH OUR CHARITABLE PHARMACY IN AN EFFORT TO TRY AND ELIMINATE THAT EQUATION, THAT THAT MATHEMATICAL PROBLEM THAT THEY'RE GOING THROUGH, AND TAKE THAT OUTTA THAT AND SAY, WE'LL PROVIDE YOU WITH FREE MEDICATIONS.

UM, ONE OUT OF EVERY FIVE TEXANS IN THE, IN OUR STATE IS UNINSURED.

SO WE'RE TALKING 5 MILLION TO 6 MILLION PEOPLE THAT ARE ELIGIBLE FOR THE PHARMACY, FOR OUR CHARITABLE PHARMACY.

SO WHAT IS SO SPECIAL ABOUT OUR CHARITABLE PHARMACY, YOU CAN GO TO THE NEXT LINE.

UH, WE'VE GOT A COUPLE OF BASIC SIDE UP THE BED.

UH, WE'VE GOT A COUPLE OF VERY BASIC, UH, REQUIREMENTS THAT, THAT WE, UH, THAT WE HAVE FOR OUR PATIENTS THAT WE TAKE CARE OF.

UM, NUMBER ONE, THEY JUST NEED TO BE A RESIDENT OF THE STATE OF TEXAS.

THEY NEED TO SHOW US PROOF OF RESIDENCY.

AND WHY IS THAT NECESSARY? IT'S BECAUSE WE SHIP THE MEDICATION DIRECTLY TO THEM FREE OF CHARGE.

THEY DON'T HAVE TO COME INTO OUR CLINIC.

UH, IT WAS ONE OF THE OTHER THINGS THAT WE ENCOUNTERED WITH, UH, COVID.

WE HAD TO FIGURE OUT A WAY TO GET OUR MEDICATIONS TO, TO PEOPLE SO THEY DIDN'T COME INTO OUR PHARMACY, SO WE WERE ABLE TO START SHIPPING IT TO THEM FREE.

SO WE NEED TO ESTABLISH PROOF OF RESIDENCY.

THEY NEED TO HAVE A VALID PRESCRIPTION FROM A DOCTOR.

UM, THEY NEED TO BE UNINSURED.

UM, AND THAT'S A KEY COMPONENT OF THIS.

IT'S, UH, NOT THAT THEY'RE UNDERINSURED, IT'S NOT THAT THEY'RE LOWIN INSURED, IT'S THAT THEY'RE UNINSURED.

UM, IT HAS TO BE THAT THEY'RE, THEY HAVE NO INSURANCE CAPABILITIES WHATSOEVER.

UM, AND THAT'S, WE TAKE CARE OF THEM.

THAT'S JUST FOR PRESCRIPTIONS OR UNINSURED FOR THEIR ENTIRE HEALTH, UH, UNINSURED FOR THEIR ENTIRE HEALTH, OKAY, FOR THEIR ENTIRE HEALTH.

AND THEN THE THIRD, UH, THE, THE LAST COMPONENT IS THEY NEED TO BE A 300%, UM, OR, UH, OF, UM, FEDERAL POVERTY LEVEL.

SO TO, TO PUT THAT INTO, UH, AGAINST A MATH FOR YOU.

UH, FAMILY OF FOUR, UH, THAT'S ABOUT $90,000.

UM, NOW THIS YEAR.

SO $90,000 A FAMILY OF FOUR UNINSURED, THEY QUALIFY FOR THE CHARITABLE PHARMACY.

THIS SOCIETY OF ST.

VINCENT DE PAUL, WHEN WE INITIALLY ESTABLISHED THIS, THE, THE PHARMACY IN 2018, THE FOCUS WAS ON THE DALLAS FORT WORTH AREA.

BUT AS THE NEED STARTED TO GROW, AND WE STARTED TO RECOGNIZE, UM, THE GROWING NEED THROUGHOUT THE STATE, UM, WHEN WE ESTABLISHED OUR ABILITY TO SHIP, WE REALIZED, OKAY, THERE'S AN OPPORTUNITY HERE FOR US TO EXPAND THIS TO THE ENTIRE STATE OF TEXAS.

AND THAT'S EXACTLY WHAT WE'RE DOING.

YOU CAN SEE THE NUMBERS, UH, THAT ARE, THAT ARE HERE IN THE CHART.

IN OUR VERY FIRST YEAR, UH, WE, WE HANDED OUT 9,000 PRESCRIPTIONS, UM, IN, IN OUR FIRST YEAR.

UH, WE DOUBLED THAT TO 17,000 THE FOLLOWING YEAR AND GREW THAT TO 30,000 LAST YEAR.

WE'RE AT 80,000 PRESCRIPTIONS THIS YEAR WE'RE ON TARGET.

I HIT ABOUT 125 TO 130,000 PRESCRIPTIONS.

AND WE'RE HOPING BY 2026 WE CAN GET UP TO HALF A MILLION.

UM, IT IS A SMALL LITTLE PHARMACY THAT WE HAVE IN DEGREE MEADOW TALKING A THOUSAND SQUARE FEET.

BUT THERE'S A LOT OF MAGIC AND A LOT OF GOODNESS THAT COMES OUTTA THAT 1000 SQUARE FEET.

UM, AND, AND, AND WE'RE VERY PROUD OF IT.

NEXT SLIDE, UH, SHOWS YOU A LIST OF THE FORMULARY THAT WE HAVE.

WE HAVE OVER 200 MEDICATIONS THAT, THAT WE LOOKED AVAILABLE, UH, TO OUR PATIENTS.

AND I'LL TALK A LITTLE BIT ABOUT THE INTAKE PROCESS THAT WE DO HAVE, BECAUSE IT, IT IS, UH, FAIRLY STRAIGHTFORWARD.

UM, BUT YOU CAN SEE THE LIST OF THE, THE FORMULARY, UH, EVERYTHING FOR ALLERGIES, DIABETES, AS I MENTIONED, THAT'S OUR NUMBER ONE, UH, MEDICATION THAT WE GIVE OUT.

UM, AND AS YOU CAN WELL IMAGINE, THAT'S ALSO PART OF ONE OF THE MOST EXPENSIVE MEDICATIONS THAT WE GIVE OUT AS WELL.

BUT AGAIN, ALL OF THIS IS GOING FREE TO, UH, TO OUR PATIENTS.

AND WE, UM, OUR NEXT, UH, SLIDE SHOWS YOU THE PROCESS.

SO, SO PEOPLE TYPICALLY, WHEN THEY GET AHOLD OF US, THE THE WAY THEY CAN CONTACT US IS THROUGH OUR PARTNERSHIPS THAT WE HAVE WITH OVER 80, UH, CHARITABLE CLINICS THROUGHOUT THE STATE.

UM, THAT INCLUDES A COUPLE OF THE HOSPITAL SYSTEMS AS WELL.

WE'RE TRYING TO GROW THAT NETWORK.

UM, WE ALSO, UM, PEOPLE ARE ABLE TO FIND US THROUGH THE INTERNET AS WELL.

UH, ON OUR WEBSITE.

WE HAVE A REFERRAL FORM OR AN INTAKE FORM THAT THEY CAN FILL OUT, BUT SEND THAT TO US.

AND THEN WE HAVE A PATIENT, UH, INTAKE FORM, UH, PATIENT ADVOCATES AT, UM, AND, UH, THOSE PATIENT ADVOCATES WILL, WILL TAKE THE INFORMATION.

UH, THEY'LL CONTACT THE PATIENT, UH, TALK TO THEM, GET SOME INFORMATION FROM THEM.

AGAIN, WE NEED TO SEE PROOF OF RESIDENTS.

I WOULD LIKE TO SEE PROOF OF INCOME AS WELL, JUST TO BE SURE THAT WE CAN VALIDATE, UH, THAT, THAT THEY ARE, UH, UH, UNINSURED.

UM, AND THEN, UM, WE'LL GET THEM ENROLLED IF THEY HAVE EVERYTHING THAT THEY NEED.

ALL THEY HAVE TO DO IS TAKE A COUPLE OF QUICK, UM, PICTURES, UM, WITH, WITH THEIR, THEIR SMARTPHONE, SEND IT TO US,

[00:25:01]

AND WE CAN HAVE THEM ENROLLED WITHIN AND GETTING THE PRESCRIPTIONS THE VERY NEXT DAY.

UM, SO IT'S A, IT'S A VERY QUICK, UH, TURNAROUND PROCESS.

SOMETIMES IT'LL TAKE A LITTLE BIT LONGER IF THEY HAVE TO GATHER THAT INFORMATION AND SEND IT TO US.

UM, BUT OUR PATIENT OUT THE TEAM IS NOT COMPLET BILINGUAL, UH, SO THEREFORE OUR SPANISH SPEAKING, UH, PATIENTS AS WELL THAT THAT WILL CALL IN.

AND, UM, AND THEN WE SHIP EVERYTHING OUT, UH, LATER THAT, THAT AFTERNOON.

UH, WE HAVE PICKUPS THAT COME TO US FROM, UH, FROM, UH, UPS, THE POST OFFICE, AND THEN A MEDICAL COURIER SERVICE THAT WE USE THAT REALLY HELPS TO ENABLE US TO GET, UH, THESE MEDICATIONS OUT THROUGHOUT THE STATE.

UH, WE RECENTLY, UM, UH, ACQUIRED A ROBOTIC THROUGH A, UH, GRANT LAST YEAR FROM A FOUNDATION.

UH, AND THAT IS GOING TO ENABLE US TO, UH, TO GET UP TO 300,000 PRESCRIPTIONS, UM, YOU KNOW, IN, IN FAIRLY SHORT ORDER.

SO, UH, WE'RE DEFINITELY MAKING AN INVESTMENT NOW TO TRY AND RAMP UP BECAUSE WE RECOGNIZE THAT AS WORK GETS OUT, AS WE MAKE PRESENTATIONS LIKE THIS AND, AND YOU START TO SHARE THIS INFORMATION, CONSTITUENTS, UH, WE'LL FIND PEOPLE WILL START TO CONTACT US AND WE'LL, UH, WE'LL BE ABLE TO INCREASE THE, THE LEVEL OF PRODUCTION THAT WE DO HAVE.

IF YOU LOOK AT THE NEXT SLIDE, I THINK THIS MIGHT BE THE ONE THAT'S MOST TELLING FOR, FOR, UH, FOR US HERE, FOR THE CITY OF DALLAS.

UH, SINCE OCTOBER OF LAST YEAR, UH, WE HAVE SERVED 75 PATIENTS, SENIOR, UH, SENIOR PATIENTS.

UM, AND AGAIN, THAT'S WITHOUT ANY KIND OF PROMOTION THROUGH, THROUGH THIS ORGANIZATION HERE, UH, JUST BY WORD OF MOUTH AND THROUGH CLINICS, UM, OF THOSE PATIENTS SERVED, 69% OF THEM HAVE RECEIVED EITHER DIABETES, HIGH BLOOD PRESSURE, OR HIGH CHOLESTEROL MEDICATIONS.

SO, AS I MENTIONED, THOSE ARE THE TOP THREE MEDICATIONS THAT WE TYPICALLY, UH, EXPENSE.

UM, AND THE, THE VALUE OF THOSE MEDICATIONS IS, UH, IS WELL OVER $300,000.

SO I WANNA, I WANNA PAUSE AND JUST GIVE YOU A MOMENT TO THINK, TO THINK ABOUT THAT.

THAT'S 75 SENIORS, UM, THAT HAVE BEEN SERVED BY OUR, OUR, OUR PHARMACY RECEIVING THE TOP FREE MEDICATIONS FOR, FOR CHRONIC HEALTH, UH, HEALTH ISSUES.

UH, A VALUE OF THOSE MEDICATIONS AT $300,000.

BUT IT'S ALL FREE.

THEY DON'T PAY FOR ANYTHING.

THEY DON'T HAVE TO PAY FOR SHIPPING.

WE SHIP IT OUT TO THEM.

SO YOU MIGHT ASK, WELL, HOW IS THAT POSSIBLE? UM, IT'S ALL POSSIBLE.

DO THE WORK THAT WE DO, RAISING FUNDS, UH, ASKING FOR DONATIONS, WORKING WITH OUR, OUR PHARMACEUTICAL COMPANIES, UH, WITH WHOLESALE RETAILERS THAT'LL HELP GET US A DISCOUNTED PRICE FOR PURCHASING MEDICATION AND BEING AS VERY EFFICIENT AS POSSIBLE.

UH, WE ARE A LEAN, BUT NOT ME MACHINE, UM, MR. VERY MUCH THE, UH, A VERY GIVING, UM, AND, AND HEART DRIVEN, UH, MISSION THAT WE HAVE.

UM, THE STAFF THAT WE HAVE IS A TOTAL OF EIGHT INDIVIDUALS, INCLUDING TWO PHARMACISTS THAT ARE, THAT ARE ON STAFF.

UH, THEY ARE JUST COMPLETELY DEDICATED TO THE, TO, TO THIS EFFORT, TRYING TO HELP SAVE LIVES.

UH, AND REALLY THAT'S WHAT THEY'RE DOING.

THEY ARE SAVING LIVES.

UM, I JUST WATCHED THIS ONE VIDEO FROM, FROM LAST WEEK, AND WE HAD ONE PATIENT, UM, WHO WAS A COUPLE, UM, WITH A YOUNG DAUGHTER, UM, WHO, WHO REQUIRED DIABETES, UH, WHO REQUIRED, UH, A INSULIN FOR HER DIABETES, UM, $700 A MONTH.

THERE WAS NO WAY THAT THEY COULD AFFORD, UM, THE INSULIN.

THEY CAME TO US THREE YEARS AGO.

UM, AND, UH, WE'VE BEEN ABLE TO DISPENSE, UH, INSULIN TO, TO THEIR DAUGHTER, UM, FOR THE LAST THREE YEARS.

UH, SHE'S ABOUT TO GRADUATE NEXT WEEK.

UH, SHE'S GOING OFF TO COLLEGE.

AND HER WORDS AT COMING RIGHT OUT OF HER MOUTH THAT, THANK YOU FOR SAVING MY LIFE, SHE'S GONNA GO ON AND WHO KNOWS WHAT SHE'S GONNA DO WITH MY MONEY.

UM, BUT WE HAVE A PART IN THAT BECAUSE OF, UH, THE GENEROSITY OF OUR DONORS AND PEOPLE THAT, THAT WORK WITH US, UH, AND BEING ABLE REALLY, AGAIN, SAVE LIVES.

AND, UM, YOU KNOW, RECENTLY WE HAD OTHER PATIENTS THAT'LL ARRIVE, UH, AGAIN, EVEN THOUGH WE, WE SHIP OUR MEDICATIONS OUT, WE HAVE SOME PATIENTS WHO JUST LIKE TO COME BY AND, AND CHAT FOR A LITTLE BIT.

AND, UH, THEY'LL STOP BY WITH, UH, COOKIES OR FRUIT, HOPEFULLY IF IT'S LITTLE HEALTHIER LITTLE FRUIT.

UM, AND, AND JUST CHAT AND JUST THANK US FOR, FOR THE WORK THAT WE'RE DOING.

UM, AND IT REALLY, IT, IT IS TRANSFORMATIVE IN TERMS OF THE IMPACT THAT IT'S MAKING.

IF YOU LOOK AT THE NEXT SLIDE, IT GIVES YOU IDEAS TO WHAT THE PROJECTIONS ARE FOR US IN TERMS OF THE GROWTH.

UH, AS I'VE MENTIONED, WE'VE DOUBLED EVERY YEAR SINCE THE, SINCE OUR INCEPTION IN 2018.

WE ANTICIPATE THAT TO CONTINUE TO BE THE CASE.

UM, WE ARE PURSUING, UM, SIGNIFICANT FUNDING, UH, BECAUSE WE BELIEVE THAT THE, THE PHARMACY HAS DEMONSTRATED THAT IT IS MAKING AN IMPACT AND HAS A POTENTIAL TO SAVE, UH, MANY MORE LIVES.

UM, AND WHAT'S UNIQUE ABOUT THE PHARMACY, UM, UH, KIND OF CLOSE WITH THESE KIND OF, UH, COMMENTS, TYPICALLY WITH, WITH THE SOCIETY, WITH ANY OF THE PROGRAMS THAT WE'RE MANAGING, EVERY DOLLAR THAT COMES IN, UM, IT'S, IT'S ABOUT, UH, 92, 90 3 CENTS WORTH OF, UH, ACTUAL SERVICE THAT WE GIVE OUT.

UM, SO AGAIN, WE'RE VERY, VERY EFFICIENT.

UM, UM, AGAIN, 92 POINT 93 CENTS ON, ON THE DOLLAR, UM, GOES OUT IN THE ACTUAL SERVICE, UH, FOR THE INDIVIDUALS.

UM, WITH MEDICATIONS, THOUGH, IN THE PHARMACY, IT'S, IT'S A LITTLE DIFFERENT, UM, BECAUSE OF THE VALUE OF THESE MEDICATIONS.

UH, LAST YEAR WAS ABOUT $16 OF VALUE FOR EVERY DOLLAR THAT CAME IN.

AS WE BECOME MORE AND MORE EFFICIENT AS WE GROW WITH OUR PRODUCTION, UM, THAT NUMBER'S ONLY GONNA INCREASE.

UH, WE'RE ANTICIPATING THAT BY 20 26, 20 27, UH, WE SHOULD BE AT ABOUT A $40, UH, PER DOLLAR IN, UH, $40 WORTH OF A VALUE GOING OUT, UH, BECAUSE OF THE MEDICATIONS

[00:30:01]

THAT WERE PROVIDED.

UM, WHEN I STARTED, UH, 15 MONTHS AGO WITH THE, THE SOCIETY, WE HAVE A SMALL LITTLE REFRIGERATOR, PROBABLY THE SIZE OF ABOUT A LITTLE COLLEGE DORM, UM, REFRIGERATOR.

UH, WE NOW HAVE TWO COMMERCIAL SIZE REFRIGERATORS, AND WE'RE LOOKING TO PROBABLY PURCHASE A THIRD.

I DON'T KNOW WHERE WE'RE GONNA FIT IT, BUT WE'LL FIND A PLACE TO FIT IT, UH, WITHIN OUR PHARMACY.

UM, BUT THAT'S A LITTLE BIT ABOUT WHAT WE DO AS A, THE GENERAL PHARMACY FOR THE SOCIETY OF ST.

VINCENT NEPAL.

UM, I WOULD ASK YOU TO SHARE THIS INFORMATION, YOU KNOW, WITH, WITH THE GROUPS THAT YOU, THAT YOU'RE A PART OF WITH THE CONSTITUENTS AND PEOPLE THAT, UM, THAT YOU THINK, UM, UM, WOULD, WOULD NEED TO KNOW ABOUT THIS INFORMATION.

UM, AGAIN, THEY COULD CALL AS EARLY AS TOMORROW AND, AND WE CAN GET THEM ENROLLED AND STARTED, UH, AND BE ABLE TO TAKE CARE OF THEM.

I'LL TAKE QUESTIONS AT THIS POINT.

OKAY.

WELL, UM, THEN FELIC AND I WERE DISCUSSING, I DON'T KNOW WHAT AGE YOU'RE USING FOR YOUR SENIORS, BUT OF COURSE IF YOU'RE OVER 65, YOU HAVE MEDICARE, AND I MEAN, ALMOST, I MEAN, I RARELY DOES SOMEONE NOT HAVE MEDICARE THAT'S A SENIOR, SO YOU, YOU ARE CORRECT.

TYPICALLY, WE'LL, WE'LL GET SENIORS.

SO WE, 65 IS THE AGE THAT WE USE FOR, FOR, UM, THESE STATISTICS.

UH, BUT YET SURPRISINGLY, WE DO HAVE, UM, FOLKS WHO CALL IN THAT ARE, UM, NOT, NOT FAMILIAR WITH MEDICARE, ARE NOT ENROLLED WITH MEDICARE, UM, AND, AND DON'T HAVE IT.

UM, AND SO BE BECAUSE OF THAT, WE'RE ABLE TO GO AHEAD AND, AND TAKE CARE OF THEM.

OUR LARGEST SEGMENT OF POPULATION THAT WE TAKE CARE OF IS DEFINITELY WITHIN THE, UM, THE 40 TO 55 RANGE.

SURE.

UM, BUT AS YOU, AS YOU CAN IMAGINE, WHEN YOU HAVE SOME EXTENDED FAMILIES, YOU KNOW, THEY WILL HAVE OLDER, UM, YOU KNOW, PARENTS THAT ARE, THAT ARE STAYING WITH THEM OR AUNTS AND UNCLES, UM, THAT, THAT DO NOT HAVE MEDICARE.

AND, AND THEN AT THAT POINT, THEN WE'RE ABLE TO TAKE CARE OF, OF, OF SENDING MEDICATIONS TO THEM.

AND THEN I ASSUME I'VE LOOKED AT THAT LIST WHERE YOU SHOWED, BUT I ASSUME YOU'RE PRETTY MUCH FOCUSED ON THE PRETTY MUCH MOST NEEDED MEDICATIONS, I MEAN MM-HMM.

.

CORRECT.

THERE HAS TO BE A LIMIT TO YOUR PHARMACY.

CORRECT.

WE, WE DO NOT, UH, HANDLE ANY CONTROLLED SUBSTANCES.

OH, SURE.

YOU KNOW, FOR SURE.

UM, AND, UM, AND YOU'RE RIGHT, WE TRY TO FOCUS ON, ON THOSE THAT ARE THE MOST NEED.

UH, JUST RECENTLY WE PARTNER WITH THE GLAUCOMA FOUNDATION.

UM, WE'RE ABLE TO GET A GRANT GRANT FROM THEM, UM, TO NOW START LOOKING AT HOW WE CAN PROVIDE, UH, DROPS FOR, BUT GLAUCOMA AS WELL.

UM, SO WHAT WE'RE LOOKING TO DO IS FOR ANY, ANY MEDICATIONS THAT WE DON'T HAVE IN OUR, IN, IN OUR FORMULARY, UM, IF THERE IS A NEED FOR IT, WE TRY TO SEE IF WE CAN'T, UM, SECURE IT, UH, THROUGH ANY ONE OF THE, THE WHOLE CELLS THAT WE UTILIZE, UH, WORKING WITH SOME OF THE PHARMACEUTICAL COMPANIES AS WELL TO SEE IF WE CAN, UM, PROVIDE THAT.

AND THEN IF WE CAN'T, WE'LL GIVE THEM DISCOUNT CARDS AND GIVE THEM OTHER SOURCES THAT THEY CAN GO TO TO TRY AND, UH, TO TRY AND, UH, ACQUIRE THOSE MEDICATIONS.

THANK I HAVE A QUESTION.

YES, GO AHEAD.

UM, DO YOU, DO YOU COVER ANY OF THE H HIV MEDICATIONS? UM, I BELIEVE THERE'S ONE MEDICATION THAT WE DO MAKE AVAILABLE.

UM, WE JUST HAD A CONVERSATION, UH, LAST WEEK WITH, UM, BAYLOR BAILEY UNIVERSITY MEDICAL CENTER, AND THEY WERE ASKING ABOUT THAT AS WELL.

SO OUR PHARMACIST WAS GONNA GO BACK DOWN AND TAKE A LOOK TO SEE IF THERE'S OTHER MEDICATIONS THAT WE MIGHT BE ABLE TO MAKE AVAILABLE, UH, FOR THAT AS WELL AS FOR, UM, EXCUSE, WE JUST HAD THIS CONVERSATION ON FRIDAY.

THERE'S ANOTHER, A SECOND MEDICATION HE'S GONNA BE LOOKING FOR TO SEE IF WE CAN'T FIND IT.

THANK YOU.

YOU'RE VERY WELCOME.

SO, EXCUSE ME, I JUST WANNA VERIFY WHAT YOU'VE SAID IS THAT EVEN THOUGH YOU HAVE YOUR DIFFERENT STATIONS ACROSS NORTH DALLAS AND SOUTH DALLAS, WHATNOT, IT DOESN'T MATTER WHERE I LIVE IN TEXAS, AS LONG AS I'M UNINSURED, CORRECT.

I CAN PARTICIPATE IN THIS PROGRAM AND THAT I'M ACTUALLY, UH, RESIDENT OF TEXAS.

THAT'S CORRECT.

IS THAT CORRECT? THAT'S CORRECT.

THAT'S AWESOME.

YEAH, IT, IT, IT STARTED HERE.

UM, THERE ARE FIVE OTHER, UM, SAINT VINCENT NEPAL PHARMACIES THROUGHOUT THE COUNTRY, BUT THEY TYPICALLY ARE ONLY SINCE LOCATED FOR, UM, CERTAIN METROPOLITAN, UH, METROPOLITAN AREAS.

UM, WE DECIDED, UM, THAT WE WANTED TO, TO LOOK AT, AT POTENTIALLY GOING STATEWIDE, AND WE MODELED OURSELVES AFTER, UM, TWO OTHER ORGANIZATIONS.

THEY'RE NOT RELATED TO THE SOCIETY OF SAN VINCENT PAUL, UH, ONE'S IN NORTH CAROLINA, THE OTHER'S IN SOUTH CAROLINA, THEY ARE STATEWIDE CHARITABLE PHARMACIES.

UM, IT TOOK THEM ABOUT 30 YEARS TO GET TO A POINT WHERE THEY'VE GOT, UH, THREE QUARTER OF A MILLION TO A MILLION RESTRICTIONS A YEAR GOING AT IT.

UM, BUT WE'RE TEXAS, WE CAN DO A BIGGER, BETTER, AND FASTER THAN NOW.

SO, SO WE'LL, UH, WE'LL GET TO THOSE.

UM, BUT, BUT THAT WAS THE MODEL THAT WE USED AND WE LEARNED A LOT FROM, FROM THE TRIALS AND ERRORS THAT THEY WENT THROUGH.

UM, THEY HELPED US WITH, WITH, UM, YOU KNOW, HELPING TO, TO BUILD THIS MODEL OUT AS WELL.

MR. GONZALEZ, THIS IS COMMISSIONER AUSTIN.

THANK YOU FOR COMING.

I WANTED TO ASK A QUESTION.

WHEN YOU TALKED ABOUT, UM, THE YOUNG LADY WHO WAS GRADUATING FROM HIGH SCHOOL THAT MADE ME THINK ABOUT GRANDPARENTS WHO WERE RAISING, UM, THEIR GRANDCHILDREN.

SO YES, WOULD THIS APPLY TO THOSE CHILDREN WHO MIGHT NOT HAVE INSURANCE AND GRANDPARENTS ARE RAISING THEM? YES, IT DEFINITELY WOULD.

IF IF THEY, IF THEY HAVE NO INSURANCE, NO HEALTH INSURANCE, THEN, THEN IT ABSOLUTELY WOULD QUALIFY.

[00:35:01]

THEY WOULD BE ABLE TO, UH, TO PARTAKE IN OUR, IN, IN OUR PHARMACY.

THANK YOU.

WHAT A BLESSING.

AND AND YOU'RE ABSOLUTELY CORRECT THAT, THAT THAT IS A GROWING TREND WITH GRANDPARENTS HAVING TO, UH, TO TAKE CARE OF, UH, YOUR GRANDCHILDREN.

UH, WE'VE GOT OUR TWO GRANDDAUGHTERS THAT WE'RE RAISING 12 AND EIGHT ARE 12 AND 10, SO OH, I CAN CERTAINLY APPRECIATE THAT.

YES.

I'M A GRANDFATHER EXPERIENCE CLUB TOO.

YOU HAVE A SENSE FOR SOMEONE HAS THEIR, UH, I DIDN'T MEAN TO INTERRUPT CARMEN, DO YOU HAVE SOMETHING? YEAH, I HAVE A QUESTION.

UM, GO AHEAD.

I'M GLAD DEBBIE THOUGHT OF ANOTHER EXAMPLE BECAUSE I HAD ONE IN MY HEAD.

WHAT IF A PERSON IS 50 YEARS OLD OR 49 50, THEY'RE A VETERAN AND THEY GO TO THE VA, BUT THEY'RE OUT OF A MEDICINE THAT CONTROLS HIS SEIZURES AND THAT MEDICATION IS NOT GONNA BE IN UNTIL MAYBE THREE MONTHS.

WELL, HE MIGHT NOT BE HERE TO GET THE MEDICINE IN THREE MONTHS.

COULD YOU HANDLE SOMETHING LIKE THAT WITHOUT HAVING MY PHARMACIST IN CHARGE HERE? I WOULD BE HESITANT TO ANSWER THAT QUESTION, UM, BECAUSE IT WOULD DEPEND ON THE TYPE OF MEDICATION THAT WE'RE, WE'RE TALKING ABOUT.

AGAIN, IF IT'S A, IF IT'S A SEIZURE MEDICINE THAT HAS A CONTROLLED, UM, SUBSTANCE COMPONENT TO IT, THEN IT WOULD NOT BE SOMETHING THAT WE WOULD BE HEARING.

UM, THAT WAS ONE VERY DEFINITIVE HARD LINE THAT WE PUT IN THE SCENE IN TERMS OF, UM, ESTABLISHING THE CHARITABLE PHARMACY WAS TO EXCLUDE ANY CONTROLLED SUBSTANCES.

I DON'T KNOW HOW TO ANSWER THAT, CUZ I DON'T KNOW ENOUGH.

IT'S JUST THAT I BROUGHT IT UP WHEN DEBBIE SPOKE BECAUSE JUST LIKE YOU SAID, THERE'S SO MANY MIXED FAMILIES NOWADAYS AND THIS ONE HAS TWO, $2.

SO THANK YOU VERY MUCH FOR YOUR ANSWER.

YOU'RE WELCOME.

IF, IF YOU'D LIKE ON IT AT THE BACK OF THE, THE PRESENTATION, YOU CAN GET A HOLD OF EITHER MYSELF OR THE PHARMACIST IN CHARGE, UM, AND THAT, THAT WOULD, I WOULD RECOMMEND THAT PROBABLY BE THE BEST WAY TO, TO UM, PRESENT THAT, THAT QUESTION OR POSE THAT QUESTION PARTICULARLY TO OUR PHARMACIST, UH, CARLOS, AND HE, HE CAN ANSWER THAT QUESTION FOR YOU.

ALSO, ANOTHER QUESTION, SO WHAT YOU'RE ALSO SAYING IS THAT, DO I HAVE TO GO TO A SPECIFIC CLINIC TO GET THE ASSESSMENT OR CAN I, IF I WENT TO MY, YOU KNOW, DOCTOR, REGULAR DOCTOR NOT AT ONE OF YOUR CLINICS, CAN WE GO FROM THERE ON? YEAH, VERY GREAT QUESTION.

UM, SO YES, YOU, YOU CAN USE ANY, ANY PHYSICIAN, I'M STILL NOT CLINICS.

WHAT WILL HAPPEN IS SOMETIMES WE'LL GET PEOPLE WHO WILL FIND OUT ABOUT US AGAIN THROUGH SOCIAL MEDIA OR BECAUSE, BECAUSE OF THE MARKET THAT WE'RE DOING.

UM, SO THEY'LL HEAR ABOUT US, THEY'LL GO ONLINE, THEY'LL FILL, FILL OUT A PATIENT, UH, INTAKE FORM AND THEN SEND IT TO US.

AND THEN WHEN WE TALK TO THEM, WE FIND OUT OKAY, THEY DON'T, THEY DON'T HAVE A DOCTOR.

SO THEN DEPENDING ON WHERE THEY LIVE, WE MIGHT BE ABLE TO REFER THEM TO ONE OF OUR PARTNER CLINICS THAT WE WORK WITH.

UM, SO IT BECOMES, YOU KNOW, VERY MUCH A, A GREAT COLLABORATION.

YOU KNOW, ONE OF THE THINGS I'M TRYING TO STRESS WITH IN THE SOCIETY IS THAT, UH, WE NEED TO BE PARTNERING WITH OTHER, OTHER ORGANIZATIONS.

UH, THERE'S NO SENSE IN US CREATING A SILO, UH, FOR A SERVICE THAT SOMEBODY ELSE IS, IS ALREADY ESTABLISHED.

UM, I'D RATHER MUCH RATHER TAKE ADVANTAGE OF WHAT, WHAT THEY HAVE, LET THEM TAKE ADVANTAGE OF WHAT WE HAVE AND BE ABLE TO WORK TOGETHER.

UM, AND THAT'S HOW WE WOULD DRUG, UH, STRONGER.

WE, WE PROVIDE MORE EXTENSIVE SERVICES.

IS THE LIST OF YOUR CLINICS WITHIN THE DALLAS AREA, UH, ON, AVAILABLE ON YOUR WEBSITE? UM, I DON'T BELIEVE WE HAVE ALL OF THE CLINICS LISTED, UH, ON OUR WEBSITE, NO.

UM, JUST BECAUSE THAT TENDS TO CHANGE QUITE A BIT.

UM, AND IN SOME CASES THEY WANNA KEEP IT A LITTLE BIT MORE, UH, CONFIDENTIAL.

UM, BUT UM, BUT WE, WE CAN MAKE THAT AVAILABLE TO, TO MEMBERS OF THE, YOU KNOW, OF THE COMMISSION BEHALF EXCUSE.

SO THAT WOULD BE GREAT JUST BECAUSE IT KIND OF SHOWS US SURE.

AREAS OF NEED THAT WE ARE AWARE OF.

YEAH.

UM, AND, AND AGAIN, THAT, THAT LIST OF, OF, UM, CHARITABLE CLINICS WOULD BE THROUGHOUT THE, THROUGHOUT THE STATE, UM, MORE SO CONCENTRATED WITHIN DALLAS FORT WORTH SINCE THAT'S WHERE WE BEGAN, BUT MM-HMM.

, UH, BUT IT IS WITHIN THE STATE.

AM I READING THIS CORRECTLY OR DID I HEAR CORRECTLY THAT SO FAR THIS, SINCE OCTOBER YOU'VE SERVED 75 PEOPLE, OBVIOUSLY WITH A LOT OF PRESCRIPTIONS, BUT, BUT ONLY 75 PEOPLE.

THAT'S CORRECT.

75 SENIORS.

75 SENIORS.

70 SENIORS.

OH, JUST SENIORS, JUST SENIOR.

YEAH, JUST SENIORS.

SO FAR WE, WE, IT, IT'S BEEN, UM, WE'VE TAKEN CARE OF, UM, SO FAR THIS YEAR IT'S A HUNDRED AND I THINK WE JUST TAPPED A HUNDRED THOUSAND MARK ALREADY AND OUR FISCAL YEAR ENDS IN SEPTEMBER.

SO WE'RE WELL ON OUR WAY TO ABOUT 120 530,000 FOR THE END OF OUR FISCAL YEAR.

AND, AND THE, UM, IS, ARE, ARE THE SENIORS THAT YOU'RE SERVING SKEWED TO, LIKE MOST PEOPLE WHO ARE LEGAL TO WORK HERE AND HAVE BEEN WORKING WIND UP WITH MEDICARE, A LOT OF THE PEOPLE THAT ARE OLDER THAT DON'T HAVE MEDICARE ARE PEOPLE THAT WHO DON'T HAVE LEGAL STATUS OR THAT TYPE OF THING.

IS THAT A BIG PART OF THE POPULATION YOU'RE SERVING? THAT PROBABLY, THAT PROBABLY WOULD BE WHERE YOU WOULD FIND PATIENTS WHO CONTACT US WHO DON'T HAVE MEDICARE.

RIGHT.

[00:40:01]

UM, AND FOR US, UM, AND, AND THAT'S ONE OF THE REASONS WHY FOR US, IT'S SO CRITICALLY IMPORTANT THAT OUR INTAKE TEAM IS LIKE THE BILINGUAL, THIS WAY THEY CAN TALK TO, TO THE INDIVIDUALS IN THEIR NATIVE TONGUE AND, YOU KNOW, CAN REASSURE THEM THIS ISN'T ABOUT YOUR, YOUR LEGAL STATUS, THIS IS JUST ABOUT ESTABLISHING YOUR RESIDENCY TO MAKE SURE THAT WE CAN GET MEDICATIONS SHIPPED TO YOU.

UM, AND THEN ONCE, ONCE WE TALK TO THAT, THEN, THEN THEY'RE COMFORTABLE WITH SHARING US INFORMATION WITH US.

UM, SO LEGAL STATUS HAS NO BEARING ON, ON THE SERVICE THAT WE PROVIDE.

THIS IS ABOUT TRYING TO TAKE CARE OF THOSE THAT ARE HERE, THAT ARE IN NEED.

IT'S GREAT.

UH, AND FOR EVERYBODY'S INFORMATION, IF YOU GO TO THEIR WEBSITE AND LOOK AT THE WEBSITE, IT, IT'S A WELL DESIGNED, UH, AND LOT OF CONTENT IN THE WEBSITE, YOU CAN LEARN MORE ABOUT 'EM VERY IMPRESS, VERY THINGS THAT THEY DO.

VERY, VERY, VERY IMPRESSIVE.

WELL, THANK YOU SO MUCH FOR YOUR TIME.

THANK YOU VERY MUCH.

APPRECIATE IT.

DO WE HAVE ANY OTHER QUESTIONS BEFORE WE LET 'EM GO? THANK YOU SO MUCH.

THANK YOU SO MUCH AND THANK YOU SO MUCH.

OKAY, NEXT.

GREAT.

DAVID GONZALEZ HAS GONNA KICK US OFF, SO YES, YES.

SLIDE.

SO THANK YOU, UH, CHAIRMAN, FINE.

COMMISSIONER IS DAVID GONZALEZ, ANOTHER GONZALEZ TO, TO JOIN YOU ALL THIS MORNING.

UM, I AM, I AM WITH CORPORATE AFFAIRS FOR HUMANA, WHO IS, UM, MORE TRADITIONALLY KNOWN IN YOUR MINDS AS PROBABLY A, A HEALTH INSURANCE COMPANY, ONE THAT IS FOCUSED ON SENIOR CARE.

UM, I'M HERE THIS MORNING TO TALK ABOUT WHAT HUMANA IS DOING IN TEXAS, PARTICULARLY IN DALLAS AND ACROSS THE COUNTRY TO TAKE, TO TAKE HEALTH INSURANCE FOR SENIORS A STEP FURTHER.

SO, SO WE'LL GO TO THE NEXT SLIDE.

UM, WHAT I'D LIKE TO PRESENT HERE IS A VIEW OF WHAT HUMANA LOOKS LIKE TODAY.

SO, SO TRADITIONALLY, UM, AS A MEDICARE COMPANY WITH A HUGE, SIGNIFICANT NUMBER OF MEMBERS IN OUR ORGANIZATION THAT ARE OVER 65 AND AND, AND HAVE A MEDICARE ADVANTAGE PRODUCT, WHAT HUMANA HAS DONE IS, IS IS TAKING THAT, THAT INFRASTRUCTURE OF INSURANCE AND HAS BROADENED IT TO LOOK AT WHOLE PATIENT CENTERED CARE, WHICH ARE SOME OF THE, UM, IDEAS AND CONCEPTS ON THE RIGHT SIDE OF THE SCREEN.

AND WHEN I TALK ABOUT WHOLE PERSON CENTERED CARE, I'M TALKING ABOUT THE, THE, THE PHYSICAL AND THE SOCIAL AND THE EMOTIONAL PART OF WHAT HEALTHCARE IS AND, AND WELLBEING.

SO WE TOOK THAT CONCEPT AND WE INCLUDED PRIMARY CARE ON THE TOP, ON THE RIGHT HOME, HEALTH, PHARMACY, SOCIAL DETERMINANTS, WHICH ARE THOSE ISSUES THAT DEAL WITH SPECIFICALLY WITH THE WELLNESS OF A PERSON BUT AREN'T CLINICALLY RELATED.

SO THINK ABOUT FOOD INSECURITY OR HOUSING INSECURITY OR TRANSPORTATION ISSUES, THINGS LIKE THAT.

UM, AND THEN LASTLY, THE BEHAVIORAL HEALTH COMPONENT, UM, WHICH WE TOUCHED ON A LITTLE BIT THIS MORNING.

UM, AND WE BRING IT ALL INTO ONE PLACE.

AND THAT, AND THAT'S WHAT I WANNA TALK ABOUT THIS MORNING.

I'M JOINED WITH SUE LAMB, WHO IS OUR MARKET PRESIDENT AND PREVIOUS SIMMONS BROWN, WHO IS, UM, A, A, UM, AN ADMINISTRATOR AT ONE OF OUR CLINICS HERE IN THE DALLAS AREA.

TO GET INTO A LITTLE BIT ABOUT A DETAIL ABOUT WHAT THIS IS, BUT ESSENTIALLY WHAT WE'RE LOOKING AT IS SENIOR FO UH, FOCUS ON ACCESS FOR SENIORS IN A SENIOR FOCUSED CARE IN A PRIMARY CLINIC SETTING.

SO NURSES, DOCTORS, PHARMACISTS, SOCIAL WORKERS, UM, PEOPLE THAT CAN LOOK AT AT, AT THE WHOLE PATIENT CENTERED APPROACH TO THEIR WELLNESS.

UM, IT INCLUDES COORDINATING THEIR CARE AND SPECIAL CIRCUMSTANCES, BUT IT REALLY INTENTIONALLY LOOKS AT THE WHOLE PERSON AND WHAT THOSE NEEDS ARE FOR THOSE PEOPLE WHO TRADITIONALLY LIVE IN UNDERSERVED AREAS, TRADITIONALLY HAVE NOT HAD ACCESS TO A PRIMARY CARE SETTING AND HAVE MISSED OUT ON A LOT OF THE IMPORTANCE OF KEEPING UP WITH YOUR HEALTH ROUTINELY AS NECESSARY AND NOT, AND CERTAINLY AT LEAST ANNUALLY.

SO, UM, I WILL PAUSE THERE AND ASK ANY QUESTIONS AND I'D LIKE TO INVITE SUE LAMB, WHO IS THE MARKET LEADER IN THIS AREA, AND TALK EXACTLY A LITTLE BIT, A LITTLE BIT MORE DETAIL WHAT, WHAT I MEAN BY COORDINATING CARE AND BRINGING THAT WHOLE PATIENT CENTERED APPROACH TO PRIMARY CARE FOR SENIORS, UM, IN THE MEDICARE SPACE.

SO IF THERE ARE ANY QUESTIONS, MR. CHAIRMAN, I'LL, I'LL HAND THE MICROPHONE.

JUST LEAVE.

YEAH, WE'LL, WE'LL COME BACK AND GO.

HI.

GOOD AFTERNOON.

CAN YOU GUYS HEAR ME OKAY? YES.

I'M SO EXCITED TO BE HERE TODAY.

IT IS OUR HONOR AND PRIVILEGE.

WE LOVE SENIORS, WE LOVE EVERYTHING ABOUT IT.

THIS IS MY PERSONAL LIFE MISSION, UM, TO TAKE CARE OF SENIORS AND WE'RE JUST REALLY EXCITED TO BE IN THE COMMUNITY.

IF YOU COULD FORWARD THE DECK, PLEASE.

[00:45:01]

SOWELL IS OUR, UM, WHOLLY OWNED ENTITY UNDER HUM, WHICH IS OUR SENIOR FOCUS GROUP.

AND IT'S IMPORTANT TO UNDERSTAND OUR INTEGRATED CARE MODEL.

WE ARE TO PROVIDING ACCESS TO CARE FOR SENIORS, UM, WITHIN THE UNDERSERVED COMMUNITIES.

AND THE CORNERSTONE TO BEING ABLE TO DO THAT IS OUR INTEGRATED CARE MODEL.

AND IF YOU LOOK ON THE SLIDE ON THE LEFT-HAND SIDE, YOU CAN SEE THE TEAM MEMBERS THAT ARE ON OUR TEAM.

WE TALKED A LITTLE BIT TODAY ABOUT BEHAVIORAL HEALTH, SO I THINK THIS IS GONNA BE REALLY, UH, IMPORTANT TO, TO FOCUS ON.

SO OUR PHYSICIAN AND OUR PATIENT ARE IN THE CENTER, IT'S A PATIENT-CENTRIC MODEL AND WE PUT THEM IN THE CENTER AND THEN EVERYONE ELSE SORT OF ENCAPSULATE, ENCAPSULATES THEMSELVES AROUND THAT.

SO WE HAVE OUR ADVANCED PRACTICE NURSE, UM, WE HAVE OUR BEHAVIORAL HEALTH SPECIALIST, WE HAVE OUR CLINICAL PHARMACIST THAT IS PART OF OUR CARE TEAM, OUR COMMUNITY ENGAGEMENT TEAM, IF WE'RE GONNA TALK ABOUT IT IN A LITTLE BIT, OUR SOCIAL WORKER AND THEN OUR CARE COACHES.

WE DO TRANSITIONAL CARE, POST-HOSPITALIZATION, AND THEN JUST CARE COACHES TO HELP PATIENTS THAT NEED EXTRA SUPPORT IN NAVIGATING THEIR CARE.

UM, WHY WE THINK WHAT WE'RE DOING IS DIFFERENT IS BECAUSE OF THE COORDINATED CARE TEAM AND THE IMPACT THAT WE HAVE.

EVERY PATIENT THAT COMES INTO OUR CENTER, EVERY SENIOR GETS TREATED WITH RESPECT.

EVERY SENIOR WHO COMES INTO ESTABLISH CARE WITH US GETS AT LEAST AN HOUR WITH THE PHYSICIAN THEIR FIRST VISIT.

EVERY SENIOR GETS FOLLOWUP VISITS THAT ARE 40 MINUTES AND NO LESS THAN 20 MINUTES DEPENDING ON THEIR SITUATION.

UM, WE HAVE A LOT OF FREQUENCY IN OUR, IN OUR VISITS FOR OUR SENIORS.

SO ON AVERAGE, OUR PATIENTS ARE SEEN MORE THAN SIX TO EIGHT TIMES A YEAR.

SO WHEN YOU HAVE SEIZURES WHO HAVE A LOT OF CHRONIC CONDITIONS AND THINGS THAT ARE IMPACTING THEM.

AND THEN ON TOP OF THAT SOCIAL DETERMINANTS, IT'S REALLY IMPORTANT TO STAY CONNECTED, IT'S IMPORTANT TO HAVE A RELATIONSHIP.

IT'S IMPORTANT TO MAKE SURE THAT YOU ARE FOLLOWING THEM AND KEEPING THEM HEALTHY AS, AS HEALTHY AS POSSIBLE.

UH, WE HAVE SAME DAY APPOINTMENTS AVAILABLE AND THEN WE HAVE INDIVIDUALIZED CARE PLANS, WHICH YOU WOULD GET WITH AN INTEGRATED CARE TEAM FOR EACH PATIENT.

WE, UH, ASSIST IN TRANSPORTATION AND WE DO A LOT OF COMMUNITY EVENTS AND DIFFERENT THINGS FOR OUR PATIENTS AS WELL.

AND THEN, UM, I THINK THE THING THAT'S MOST IMPORTANT IS WHEN YOU THINK ABOUT PRIMARY CARE AND YOU THINK ABOUT, WELL, WE'RE COMING IN BECAUSE I HAVE DIABETES.

WHAT, WHAT ABOUT THE SOCIAL DETERMINANTS? RIGHT? WHAT HAPPENS IF YOU HAVE FOOD INSECURITY, CAN'T GET A HOT MEAL, WHAT HAPPENS IF YOU DON'T HAVE RESOURCES TO PAY FOR YOUR, UH, MEDICATIONS OR YOU DON'T HAVE A LOVED ONE THAT CAN BRING YOU TO YOUR DOCTOR APPOINTMENT? OR MAYBE YOU'VE HAD YOUR SPOUSE OF 45, 50 YEARS PASS AWAY.

SO WHEN WE LOOK AT THAT PATIENT, WE'RE LOOKING AT EVERYTHING AND OUR GOAL IS TO KEEP THEM AS HEALTH, AS HEALTHY AS POSSIBLE AND LIVE IN THEIR HOME AND HAVE THEIR LIFE.

SO FROM THE NEXT PAGE, SO I'M EXCITED TO SHARE A COUPLE OF PICTURES, UM, ABOUT CENTER.

WELL, SO THE, THE THING ABOUT US IS THAT EACH CENTER IS BUILT SP SPECIFICALLY IN MINE FOR SENIORS.

UM, WE USE EVIDENCE-BASED SORT OF DESIGN PRINCIPLES.

WE HAVE NON-SKID FLOORS, WIDE HALLWAYS.

IF YOU'RE WALKING WITH A SENIOR AND THEY HAVE A WALKER, YOU DON'T WANNA WALK BEHIND THEM, YOU WANNA WALK NEXT TO THEM, RIGHT? IN THE EXAM ROOMS, ALL OF OUR EXAM CHAIRS ARE IN A CHAIR MODE SO THAT WHEN YOU TALK TO YOUR DOCTOR, YOU'RE LOOKING THEM IN THE EYE.

IT'S ALL ABOUT RESPECT.

AND THEN IF YOU NEED TO BE IN A RECLINED POSITION, THEY CAN GO INTO RECLINE POSITION.

BUT I THINK FOR THIS COMMUNITY AND FOR THIS, FOR THIS GROUP, THIS COMMISSION GROUP, THE THING THAT I REALLY WANNA TALK ABOUT IS OUR ACTIVITY CENTERS.

SO NOT ONLY DO WE HAVE PRIMARY CARE WITHIN OUR BUILDINGS, BUT WE HAVE AN ACTIVITY CENTER IN EACH LOCATION.

AND YOU DO NOT HAVE TO BE A PATIENT TO PARTICIPATE IN THE ACTIVITIES, WHICH IS SUPER COOL.

SO IF YOU ARE A PATIENT, YOU CAN BRING YOUR FRIEND.

IF YOU'RE NOT A PATIENT, YOU GO TO CHURCH AROUND THE CORNER, YOUR CHURCH HAS AN EVENT IN OUR CENTER, BUT THEN YOU SEE OUR CALENDAR AND YOU WANNA COME IN FOR STUFF, YOU CAN COME IN FOR STUFF.

SO WE DO THINGS LIKE, UM, MEDICARE 1 0 1, UM, HOW DO YOU WORK YOUR CELL PHONE, WHICH I MAY NEED THAT COURSE AS WELL, I'M SURE , UM, MY HUSBAND DEFINITELY DOES.

I'LL TELL YOU THAT.

UM, UH, HOW WOULD MANAGE YOUR DIABETES COOKING DEMONSTRATIONS? WE DO, UH, BINGO.

WE DO DANCE, UH, YOU KNOW, KIND OF DANCE STUFF THAT WE DO.

WE DO PAINT BY NUMBER.

WE DO ALL KINDS OF DIFFERENT ACTIVITIES FOR THE SENIORS IN THE COMMUNITY.

SO WE'RE REALLY EXCITED ABOUT IT.

AND REALLY IT'S, IT'S A VENUE TO ALLOW SENIORS TO NOT ONLY, UM, HAVE GREAT HEALTH OUTCOMES, BUT TO HAVE SOCIAL ACTIVITIES AND A PLACE TO GO AS WELL TOO.

SO THAT'S THE HOLISTIC APPROACH.

DO YOU GO TO THE NEXT SLIDE PLEASE? OKAY.

THIS IS THE MOST IMPORTANT ONE, RIGHT? WHERE ARE WE LOCATED? SO

[00:50:01]

THIS IS OUR FIRST PHASE AND WE'RE STILL IN IMPLEMENTATION.

WE HAVE 10 CLINICS ACROSS THE DALLAS FULL EARTH METROPLEX.

BUT THE THINGS THAT ARE MOST IMPORTANT TO YOU, AND I APOLOGIZE, YOUR IS A SLIGHT OKAY.

IT'S GOOD.

OKAY.

SO IF YOU LOOK AT, UM, THE GREEN SPOT, NUMBER FIVE, THAT'S RED BIRD.

WE WERE TALKING ABOUT RED BIRD EARLIER.

WE'RE SO EXCITED TO BE IN RED BIRD, CAN'T TELL YOU.

AND WE ARE, BY THE WAY, ARE ACROSS THE STREET FROM THE STARBUCKS, BUT WE'RE ACTUALLY , BUT WE'RE ACTUALLY IN A LOCATION IN A CENTER THAT WAS DYING WHERE THEY HAVE, UM, WHERE THEY HAVE A LOT OF OPEN SPACES.

AND WE WANTED TO GO IN THERE BECAUSE WE KNEW IT WAS EASY ACCESS FOR OUR SENIORS AND WE WANNA BE PART OF THAT REVITALIZATION.

SO WE CHOSE NOT TO BUILD BRAND NEW, WE WENT INTO EXISTING SPACE SO FAR IT'S WORKING OUT REALLY WELL.

WE ALSO HAVE A NUMBER THREE IN GREEN, THAT'S OUR NORTH BUCKNER.

AND OF COURSE THAT'S A PLEASANT GROVE IN EAST DALLAS AREA.

HIGH, HIGH NEED IN THAT LOCATION.

AND WE ALSO WENT INTO AN EXISTING AREA THAT'S A LITTLE BIT TRICKY, HAS A LITTLE BIT OF SOME SAFETY CONCERNS AND DIFFERENT THINGS, BUT WE WANTED TO BE A PART OF THAT COMMUNITY.

THERE'S A HIGH NEED, UH, FOR SENIORS IN THAT AREA.

AND SO WE MADE SURE WE WENT IN THERE.

OUR THIRD ONE THAT'S COMING IS NUMBER, UM, NUMBER NINE.

I'M SORRY, NUMBER.

YEAH, NUMBER 10, WHICH IS NORTHWEST DALLAS AROUND LOVEFIELD.

THAT'S AN AREA.

WELL, AND THERE'S VERY FEW SENIOR FOCUSED PRIMARY CARE IN THAT AREA AS WELL.

I THINK THE THING TO KNOW ABOUT THIS, IT'S NOT JUST WHERE OUR CENTERS ARE LOCATED, BUT IT'S OUR COMMITMENT TO THE COMMUNITIES THAT WE SERVE.

SO WE, UM, OUR PARTICIPATION WITH THE COMMISSION AND FIND WAYS THAT WE CAN INTEGRATE INTO THE COMMUNITY.

WE'RE ALREADY WORKING WITH NORTH TEXAS FOOD BANK AND WE'RE DISTRIBUTING SOME FOOD AT OUR CENTERS FOR OUR PATIENTS THAT NEED IT.

UM, WE WORK WITH LOCAL CHURCHES AND DIFFERENT COMMUNITY ORGANIZATIONS AND, AND SO WE'RE LOOKING TO FIND MORE WAYS THAT WE CAN INTEGRATE AND, AND SUPPORT THE COMMUNITY WITH THAT, I JUST WANNA BRING UP FREEDIA.

SHE'S OUR CENTER ADMINISTRATOR FOR REDFORD AND SHE'S GONNA SHARE WITH YOU SOME OF THE THINGS WE'RE DOING IN THE COMMUNITY AND THEN WE WOULD VERY MUCH WELCOME QUESTIONS.

JUST ONE, ONE QUICK THING.

I I THINK YOUR NUMBER NINE AND YOUR NUMBER 10.

IT WASN'T OR REVERSED.

OKAY.

I'M SORRY.

CORRECT ON THE SLIDE.

SO YES, I'M SORRY.

I WAS, I MADE A MISTAKE THERE.

WE ACTUALLY HAVE A HANDOUT THAT HAS A CONTACT LIST AND ON THAT MAP IT'S CORRECT.

SO SHE FLIPPED THE NUMBERS.

SO NUMBER 10 IS ACTUALLY THE ONE AT NORTHWEST DALLAS, WHICH IS NEAR LOVEFIELD AND THAT'S COMING SOON.

UM, AND THEN WE HAVE THREE AND FIVE IN DALLAS COUNTY AND WE'D LIKE TO HAVE SOME MORE LOCATIONS THROUGH SCOUTED AREAS WE'VE GOT AS WELL.

SO IT'S CORRECT ON YOUR CONTACT LIST.

ALL GOOD AFTERNOON EVERYONE.

MY NAME IS RIA SIMMONS BROWN AND I AM THE CENTER ADMINISTRATOR AT THE CENTRAL WELL, PRIMARY CARE, UM, CLINIC AT RED BIRD.

UM, SO, SO HAPPY TO BE HERE, EXCITED TO SHARE SOME EXCITING NEWS AND SOME OF THE THINGS THAT WE'RE DOING IN OUR COMMUNITY.

UM, AT CENTEL RED BIRD, WE HAVE DR.

KEONA COLEMAN, WHO'S THE PHYSICIAN THERE.

UM, OVER THE LAST FEW WEEKS, WE'VE DONE A LOT, IN FACT, MORE THAN THE LAST FEW WEEKS, WE'VE DONE A LOT TO, UM, EMBED OURSELVES IN THE COMMUNITY.

UM, DR.

COLEMAN, DR.

COLEMAN, UM, SHE DOES QUITE A FEW OF DOC TALKS AND SO SHE DOES, DOC TALKS AT, UM, THE RECREATION CENTER AND SPECIFICALLY KEITH'S RECREATION CENTER.

AND THERE SHE'S TALKING ABOUT, UM, UM, MENTAL HEALTH AWARENESS.

SHE TALKS ABOUT NUTRITION, SO A VARIETY OF, UM, TOPICS THAT SHE'S SPEAKING OF HERE.

RECENTLY, APRIL THE 15TH, WE HAD A SENIOR FROM, OH MY GOODNESS, .

IT WAS A FANTASTIC EVENT.

UM, OUR SENIORS CAME OUT DRESSED FABULOUS.

THEY WERE READY TO IMPRESS THEY WERE ON THE DANCE FLOOR FROM THE TIME WE PLAYED OUR MUSIC UNTIL WE TURNED THE MUSIC OFF.

UM, SO THAT EVENT LASTED FOR THREE HOURS AND WE HAD A FANTASTIC TIME.

WE ATE A GREAT MEAL TOGETHER.

WE DANCED, WE LAUGHED, WE TOOK A LOT OF PICTURES.

IT WAS A BEAUTIFUL EVENT.

UH, WE HAD ABOUT 85, UH, PARTICIPANTS THAT CAME OUT TO THE KEITH PARK, <