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[Municipal Library Board Meeting on June 27, 2023.]
FOR MAKING IT UP ON THIS BEAUTIFUL DAY, LITTLE PIECE, BUT WE'LL MAKE IT THROUGH.AND WE WILL CALL THIS MEETING TO ORDER AT 4 0 1.
WE ARE HAVING ANY PUBLIC SPEAKERS TODAY.
AND, UM, APPROVAL OF THE MINUTES.
YOU HAD AN OPPORTUNITY TO REVIEW THE MINUTES.
ARE THERE ANY CORRECTIONS? ALL RIGHT THEN.
AND SECOND FOR THE APPROVAL OF THE MINUTES.
ALL IN FAVOR? RAISE YOUR HAND.
ANY OPPOSED OPPOSITIONS? MOTION CARRIED MINUTES ARE APPROVED FROM MAY 23RD, 2023.
WE ARE NOW ON TO OUR REPORTS, BEGINNING WITH THE CHAIR.
AND I WOULD LIKE TO START OUT BY INTRODUCING MR. STAN ATON FROM DISTRICT FOUR.
AND WOULD YOU LIKE TO TELL US A LITTLE BIT ABOUT YOU AND THEN WE'LL, WELL, I'VE BEEN PRESIDENT OF THE FRIENDS AT HAMPTON, ILLINOIS.
UM, SO I'VE BEEN ADVOCATING FOR LIBRARIES, UH, IN THOSE GROUPS SINCE 92 WAS APPOINTED BY CAROLYN ARNOLD.
SO MAYBE I'M FILLING SOMEONE'S TURN.
YOU'RE FILLING AN AN EXPIRED TURN, BUT SHE CAN REAPPOINT YOU.
AND THEN, UH, THE ONLY LIBRARY I HAVE IN MY, MY DISTRICT IS ACTUALLY, WELL DUNBAR.
WHICH IS ALMOST ON THE OTHER SIDE OF THE DISTRICT FROM WHERE I LIVE.
I DIDN'T WANNA ASK CLARK DO I DO WHEN I GO TO VISIT? I MEAN I'M NOT, NOT A OFFICIAL OTHER THAN I'M APPOINTED TO THE BOARD.
BUT I WOULD LIKE TO SEE WHAT'S GOING ON WITH THE BRANCH.
SO WHAT ARE THE PROTOCOLS? CALL AHEAD.
UH, YOU MIGHT WANNA DO THAT SO THAT YOU CAN MAKE SURE THAT THE DIRECTOR IS THAT WHO TO UM, WE DO HAVE OUR ORIENTATION PACKET.
SO WE DO HAVE AN ORIENTATION PACKET THAT SOMEONE WILL REVIEW WITH YOU.
AND THEN, UM, ONCE YOU GET THAT GENERAL IDEA OF WHAT WE'RE ABOUT ALL THOSE YEARS WITH THE FRIENDS AND HEAR YOU HESITATE FELICIA SEND ME THE PACKET.
BUT IF SHE DOESN'T FEEL FREE TO REACH OUT TO SOMEONE ELSE, THEN WE CAN DIRECT YOU TO WHERE IT'S POSTED ONLINE.
CAUSE I'VE BEEN ALL THROUGH THE VIDEOS.
IT'S A LITTLE PDF HANDBOOK, DESCRIBES THE JOB AND, AND THAT KINDA THING.
I THINK MOST OF US JUST, UM, INTRODUCE OURSELVES TO THE BRANCH MANAGER AND KIND OF JUST GET TO KNOW THEM AND UNDERSTAND ANY CONCERNS THAT THEY MIGHT HAVE, WHAT'S GOING ON AT THE LIBRARY, THINGS THAT THEY DO MAKE IT BETTER.
BUT OUR JOB IS TO SERVE AS A LIAISON BETWEEN THE LIBRARY AND THE CITY COUNCIL.
SO I VERY REGULARLY SEND MY CITY HELPFUL PERSON.
AN EMAIL SAYS, OKAY, I WENT TO THE PROFESS ROYAL FRIENDS MEETING LAST NIGHT AND HERE'S SOME OF THE THINGS THAT'S GOING ON AT THE LIBRARY.
SHE'S A WONDERFUL ADVOCATE FOR THE LIBRARY.
SO I DON'T REALLY HAVE TO TALK TO HER ABOUT FUNDING, BUT SHE DOES LIKE TO KNOW, OH, THERE'S, THEY'RE DOING ONG THERE OR THE STORY TIME IS REALLY WELL OFFENDED AND THAT I DON'T THINK DUNBAR HAS A FRONT GROUP.
I HAD ONE AT ONE POINT
FAMILIAR WITH THE LIBRARY ALL THESE YEARS.
WELL I KNOW PEOPLE AND HOUSTON WAS MANAGER.
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SERVING SO FAR AS THE CHAIR, THE COMMITTEE.AND WHO WOULD LIKE TO GO NEXT WHEN YOU START? YEAH.
I'M ANN HARDING AND I'M THE APPOINTEE FOR DISTRICT 13 AND DARNELL WILLIS AND I LIVE, UM, OBVIOUSLY IN THE DISTRICT WE COVER PARK FOREST, PRESTON, ROYAL OAK PARK, WHICH IS AT NORTH PARK MALL AND BICKERY PARK, IT KINDA GOES ACROSS THE TOP OF DALLAS.
AND I ALSO SERVE ON THE, UH, FRIENDS OF THE DALLAS PUBLIC LIBRARY FOR I UNDERSTAND I'M 20 YEARS NOW.
AND WE HAVE FOUR BRANCH NORTHFOLK WOOD BRANCH.
AND I'M ALSO ON THE BOARD OF THE FRIENDS OF THE NORTH OAK CLIFF SAM STAGS.
AND I LIVE CLOSE TO AMY IN DISTRICT ONE, BUT I'M APPOINTED BY COUNCILMAN S FROM DISTRICT EIGHT WHERE THEY HAVE A YOU A LIBRARY.
WHAT IS THE NAME OF THAT BRANCH DOWN THERE? IRELAND HILLS.
IT'S ALMOST, IT'S VERY MUCH STATE OF THE ART.
WHO'S 10 YEARS OLD NOW? I THINK ISN REALLY RIGHT FRONT.
UM, HELLO, ARE YOU THERE? WOULD YOU LIKE TO INTRODUCE YOURSELF? PATRICK O'BRIEN? I'M PATRICK O'BRIEN.
I'M THE APPOINTEE FROM DISTRICT NINE.
AND UM, I THINK LOCKWOOD IS STILL THE ONLY LIBRARY IN OUR DISTRICT.
PAULA BLACKMAN'S, OUR COUNCIL MEMBER.
AND AND THE LIBRARIES THAT I SERVE IS HAMPTON, ILLINOIS AND, UM, MOUNTAIN CREEK.
ARE THERE ANY, ANYTHING, ANY UH, CONCERNS ANYBODY WANNA BRING UP BEFORE WE MOVE ONTO THE NORTH SIDE? CAUSE I DON'T HAVE ANYTHING ELSE.
I WAS HOPING MARY WAS GONNA BE HERE, UM, BECAUSE UM, THEY'RE HAVING AN ACTIVITY, I BELIEVE IT'S IN OCTOBER AND THEY ARE SELLING TICKETS.
AND SO I THOUGHT MAYBE WE MIGHT GET TOGETHER AS A GROUP AND GO SO THAT WE COULD RESERVE A TABLE WHETHER YOU WANNA BRING SOMEONE OR NOT.
WE STILL CAN RESERVE A TABLE AND WE NEED TO GO TO TWO TABLE.
YEAH, I DON'T THINK SHE'LL BE HERE TODAY CUZ THEY'RE HAVING THEIR ANNUAL MEETING THIS EVENING.
NO, MY GUESS SAYS SHE'S PREPPING FOR THAT RIGHT NOW.
SO THE NEXT THING THAT WE WILL LOOK AT, OH, WE DO HAVE A VOLUNTEER PROGRAM.
YEAH, BUT I MINUTE, LET ME INTRODUCE HER IN A MOMENT AFTER I TALK ABOUT THESE OTHER THINGS.
UM, SO I'M FILLING IN FOR JOE TODAY.
UM, SHE IS ON HER WAY BACK FROM THE AMERICAN LIBRARY ASSOCIATION ANNUAL CONFERENCE IN CHICAGO.
UM, AND SO WE ARE FILLING IN AND OUR EDUCATION TODAY IS KIMBERLY CANTRELL.
UM, SHE'S OUR VOLUNTEER COORDINATOR.
UM, AND JUST, UM, A LITTLE BIT, AND THEN WE'LL TALK ABOUT THIS IN A MOMENT.
UM, AS WE CAME BACK UP WITH, UM, POLAR AS OUR, UM, ONLINE SYSTEM, POLARIS CAME BACK UP LAST FRIDAY, WE PUT OUT A CALL FOR VOLUNTEERS AND THE LAST EMAIL I RECEIVED FROM KIMBERLY WAS THAT WE HAVE HAD 480 PEOPLE SUBMIT VOLUNTEER APPLICATIONS, WHICH IS A LITTLE OVERWHELMING FOR US ON TOP OF EVERYTHING.
SO, UM, KIMBERLY'S FAST WORKING ON IT, BUT SHE'S GOING TO GIVE YOU AN OVERVIEW.
I THOUGHT IT WAS A GREAT INTRODUCTION TO HER.
I CAN HAVE A GREAT INTRODUCTION.
I WOULD ALWAYS HAVE A GREAT INTRODUCTION FOR HER, BUT ESPECIALLY TODAY.
UM, AND SHE'S GONNA GIVE YOU AN OVERVIEW OF OUR VOLUNTEER PROGRAM.
I, UM, I HAVE A PRESENTATION WHICH YOU'LL PULL UP REAL QUICK.
SO VOLUNTEERING WITH THE DALLAS LIBRARY.
AGAIN, MY NAME IS KIMBERLY CANTRELL.
UM, IT WILL SOON CHANGE TO WISE IN THE FALL IF YOU'RE LOOKING FOR ME LATER IN THE YEAR.
UM, AND PICTURED HERE IS ONE OF OUR REGULAR VOLUNTEERS WHO ACTUALLY USED TO WORK FOR THE LIBRARY, UM, ABOUT 10 YEARS AGO AT HAMPTON, ILLINOIS.
HER NAME IS CARLA AND HERE SHE IS AT THE HAMPTON, ILLINOIS BRANCH AT THE SMART SUMMER KICKOFF PARTY THAT WERE HELD EARLIER THIS JUNE.
SHE'S WITH THE WHATABURGER MASCOT.
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SO WHAT SOMETHING I WANTED DISCOVER FIRST IS WHY VOLUNTEERING? WHAT DOES THAT MEAN TO THE LIBRARY AND WHY DO WE CARE ABOUT IT? SO THE VOLUNTEER PROGRAM IS GROWING ASKIRSTEN JUST MENTIONED EVEN BEFORE WE SENT OUT THAT EMAIL AND GOT SO MANY VOLUNTEERS.
UM, COMPARED TO LAST YEAR, FROM JANUARY THROUGH APRIL, WE'VE GROWN IN HOURS RECORDED AND APPLICATIONS RECEIVED ABOUT 30% EACH.
SO IT'S NOT JUST WE'RE GETTING MORE APPLICATIONS, THOSE PEOPLE ARE ACTUALLY FOLLOWING THROUGH AND COMING TO OUR LIBRARIES.
UM, ADDITIONALLY THE NATIONAL AVERAGE OF, UH, THE VALUE OF THE VOLUNTEERING COMING FOR ONE HOUR IS $30.
UM, AND THAT IS FROM THE INDEPENDENT SECTOR AND DUGOOD INSTITUTE.
SO WHILE OF COURSE WE KNOW INHERENTLY WHY WE WANT VOLUNTEERS, UM, THAT'S A HUGE BENEFIT TO THE ORGANIZATION IN TERMS OF PREVENTING STAFF BURNOUT AND HELPING KINDA KEEP EVERYBODY ENERGIZED AND PREVENTING FATIGUE.
SO VOLUNTEERS ARE IMPORTANT IN THE HELP THAT THEY DO FOR US AND IT'S ALSO IMPORTANT FOR THEM AS A FORM OF COMMUNITY ENGAGEMENT.
SO AN OVERVIEW OF THE PROCESS FOR THE DALLAS PUBLIC LIBRARY.
SO WE CAN ACCEPT VOLUNTEERS 14 AND OLDER AND THEN VOLUNTEERS 18 AND OLDER REQUIRE A BACKGROUND CHECK EVERY THREE YEARS THAT'S BEEN WAIVED PARTIALLY, UH, JUST TO HELP GET US CAUGHT UP.
BUT THAT'S THE GENERAL PROCEDURE.
WE GET VOLUNTEERS FROM ALL WALKS OF LIFE.
A LOT OF TIMES WE HAVE HIGH SCHOOL STUDENTS WHO NEED HOURS, RETIREES WHO'RE LOOKING FOR AN ENGAGING WAY TO JOIN THEIR COMMUNITY AND GET OUT OF THE HOUSE.
WE DO SUPPORT COURT ORDERED COMMUNITY SERVICE AND THEN OF COURSE PASSIONATE LIBRARY PATRONS WHO JUST WANNA SPEND MORE TIME WITH US.
THE PROCESS INCLUDED AN APPLICATION, AN INTERVIEW WITH STAFF, AND A BACKGROUND CHECK ON AVERAGE, SOME OF OUR LARGEST PROGRAMS FOR VOLUNTEERING THAT ARE HELD YEARLY.
UM, THERE'S A BACKPACK CHALLENGE.
VOLUNTEERS HELP PROCESS DONATIONS, PACK UP BACKPACKS, AND THEN DISTRIBUTE THE BACKPACKS FOR, UM, PEOPLE IN NEED.
IT CONTAINS GENERAL HYGIENE AND AS WE GO INTO THE INTER WINTER MONTHS, IT CAN CONTAIN BLANKETS AND OTHER THINGS THAT ARE ALL RECEIVED BY DONATIONS THROUGHOUT THE YEAR.
THERE'S A LARGE PROGRAM TOWARD, UH, IN MARCH, APRIL, THE FAIRYTALE CLOSET.
SO THIS PROGRAM OF COURSE, HELPS STUDENTS PICK OUT THE PERFECT PROM OUTFIT WHO OTHERWISE MAY NOT BE ABLE TO AFFORD THINGS.
UH, SO WE NEED VOLUNTEERS ON THE BACK END TO HELP ORGANIZE ALL OF THE DRESSES AND MAKE SURE EVERYTHING IS ON THE RIGHT SIZE TRACK AND THEN AT THE EVENT THEMSELVES TO BE THE FAIRY GODMOTHER FOR THE TEENS TO HELP THEM FIND THE MOST PERFECT OUTFIT FOR THEM.
OF COURSE, THIS SUMMER'S VERY BUSY AS PROGRAMS INCREASE BECAUSE STUDENTS ARE OUT.
SO SMART SUMMER PROGRAMS ARE ALWAYS A BIG DRAW FOR VOLUNTEERS.
AND WE HAVE OUR TEEN ADVISORY COUNCIL, THEY MEET EVERY OTHER WEEK HERE AT CENTRAL.
UM, AND IT'S, THEIR FOCUS IS TO CREATE CONTENT FOR TEENS BY TEENS IN ADDITION TO HELPING WITH THE REGULAR VOLUNTEER ACTIVITIES SUCH AS SHELVING AND HELP ASSISTING WITH PROGRAMS AS NEEDED.
SO WE GET VOLUNTEERS, ALTHOUGH THEY JUST COME TO US NATURALLY
UM, AND SOME OF THE WAYS THAT WE DO THAT ARE THROUGH POSTINGS ON VOLUNTEER WEBSITES LIKE VOLUNTEER MATCH.
WE CAN TARGET SPECIFIC GROUPS BASED ON INTEREST AND STUDENT GROUPS.
AND THEN SOMETIMES ON OCCASION A CORPORATE SERVICE GROUP WILL REACH OUT FOR A GROUP OPPORTUNITY.
WE DO OUR BEST TO ACCOMMODATE THEM.
UM, I THINK ONE CORPORATE GROUP ASKS US FOR 50 VOLUNTEERS AT A TIME, WHICH IS QUITE LARGE.
UM, SO WE DO OUR BEST TO ACCOMMODATE CORPORATE GROUP.
THEY HELP GENERALLY WITH, UM, LARGER PROGRAMS AND THEN ONGOING PROGRAMS LIKE THE BACKPACK CHALLENGE, THIS IS AN EXAMPLE OF A FUN RECRUITMENT BLAST THAT WOULD GO OUT TO VOLUNTEERS THAT HOPEFULLY WOULD ENCOURAGE THEM TO SIGN UP.
WE HAVE SOME NEW PROGRAMS THAT WE JUST LAUNCHED.
ONE OF THESE IS THE AMBASSADOR INITIATIVE, WHICH TAKES PLACE HERE AT CENTRAL.
SO THIS WOULD BE ONE VOLUNTEER AT A TIME WHO SITS DOWN ON THE FIRST FLOOR.
AND THEIR DUTIES INCLUDE GREETING PATRONS, ANSWERING GENERAL LIBRARY QUESTIONS.
THEY DO HELP PATRONS FIND THEIR WAY TO A SPECIFIC PROGRAM OR A MEETING ROOM.
THEY CAN GIVE TOURS WHEN NEEDED.
UH, AND THEY INFORM PATRONS AND UPCOMING PROGRAMS AND THEN AVAILABLE SERVICES.
SO A LOT OF PEOPLE COME IN AND SAY, WOW, I DIDN'T KNOW THE LIBRARY OFFERED THAT.
SO HOPEFULLY THIS, UH, AMBASSADOR VOLUNTEER CAN HELP SPREAD THAT WORD, UM, AND GET MORE PEOPLE INVOLVED WITH ALL OF THE SERVICES THAT WE OFFER RIGHT NOW.
UH, THIS PROGRAM LAUNCHED IN APRIL AND WE HAVE SOMEONE HERE ON WEDNESDAY THROUGH SATURDAY FOR AT LEAST A FEW HOURS, WHICH IS HELPING GREATLY IN THE SUMMER AND WE HAVE LOTS OF PROGRAMS HAPPENING ALL OVER.
IN ADDITION, THEY ALSO HELP DISTRIBUTE WATER WHEN AS RIGHT NOW AS THE TEMPERATURE IS VERY HIGH, WE UM, ARE A COOLING CENTER.
ANOTHER PROGRAM THAT WE'D LIKE TO TELL YOU ABOUT IS OUR HOMELESS ENGAGEMENT INITIATIVE.
UM, SO THERE'S TWO ASPECTS TO THIS.
THERE'S A HELP DESK ON THE FIRST FLOOR OF THE LIBRARY AND WE HAVE ONE VOLUNTEER WHO HAS WAS REALLY EXCITED TO JOIN AND THEY WILL HELP, UM, PATRONS COME IN WHO NEED HELP NAVIGATING RESOURCES CENTERED AROUND HOMELESSNESS IN DALLAS, BUT CAN ALSO BE HELP FIGURING OUT THEIR SOCIAL SECURITY AND JUST WHERE
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TO GO NEXT IS KIND OF WHAT THAT IS.UM, THERE WE ARE ALSO STARTING AN UNHOUSED VOLUNTEER PROGRAM.
SO THE STAFF MEMBERS FOR THE HOMELESS ENGAGEMENT INITIATIVE GOT FEEDBACK FROM SOME OF OUR UNHOUSED PATRONS AT BRIG WHO ATTEND PROGRAMS REGULARLY AND THEY SAID THEY WANNA HELP VOLUNTEER.
SO WE'VE CREATED A PROGRAM THAT HELPS THEM DEVELOP SKILLS AND THROUGH CONSISTENT VOLUNTEERING WE CAN PROVIDE, UM, A LETTER OF SKILLS GAINED AND SORT OF, UH, IF THEY VOLUNTEER FOR SIX MONTHS, THEN WE CAN PROVIDE A LEVER LETTER THAT WILL SAY, HEY, THEY COME EVERY DAY FOR SIX MONTHS.
AND WE CAN KIND OF VOUCH FOR THEM IN THAT WAY SO THAT IF THEY ARE LOOKING TO REENTER THE JOB FORCE, UM, THERE IS SOMEONE IN THEIR CORNER HELPING SUPPORT THEM BUT ALSO WHO HAS EXPERIENCE WORKING WITH THEM SO THAT IF THEY DON'T HAVE RECENT JOB HISTORY, WE CAN HELP THEM FIGURE THAT OUT.
AS WELL AS SAYING, WE'VE SEEN THIS PERSON EVERY DAY FOR SIX MONTHS, HERE ARE THE SKILLS THAT THEY'VE DEVELOPED.
IN ADDITION FOR THOSE WHO ARE NOT LOOKING TO REENTER THE WORKFORCE, OF COURSE THIS IS ENRICHMENT AND COMMUNITY SUPPORT.
A LOT OF PATRONS ARE HERE AT THE LIBRARY ALMOST EVERY DAY AND THEY WANNA HELP.
SOME OF THE TASKS INCLUDE, UH, HELPING ON THE, THE HOMELESS INITIATIVE PODCAST ON THE BLOCK.
THEY WANT TO TELL THEIR STORIES AND ALSO GIVE A VOICE TO THOSE WHO DON'T NORMALLY HAVE IT IN DALLAS.
THEY CAN HELP GENERAL LIBRARY TASK LIKE SHELVING AND ALSO WITHIN ANY OTHER HOMELESS INITIATIVE PROGRAMS THAT THEY HAVE, SUCH AS COUGHING CONVERSATIONS, WHAT'S HAPPENED EVERY THURSDAY.
SO WE'RE GROWING ALL THE TIME.
SOME OF THE THINGS THAT WE ARE LOOKING AT GROWING AND HOW WE'RE DOING THAT IS VOLUNTEER APPRECIATION.
WE'RE ALWAYS LOOKING FOR WAYS TO SHOW APPRECIATION TO OUR VOLUNTEERS AND THAT'S SOMETHING WE CAN FOCUS ON MORE IN THE FUTURE.
WHETHER THAT'S, UH, THEY GET A LITTLE PIN IF THEY'VE BEEN HERE FOR 10 YEARS OR UH, THEY HAVE DONUTS EVERY FRIDAY AT CERTAIN BRANCHES THAT HAVE A HEAVY VOLUNTEER ATTENDANCE, THOSE SORTS OF THINGS.
UM, WE ALSO HAVE MORE PROGRAMS COMING UP AS WE HAD PROGRAMS TO THE DOCKET.
WE HAVE TO ADD VOLUNTEERS AS WELL.
UM, CORPORATE GROUPS ARE, ARE ONE WAY THAT WE'RE APPROACHING NEW VOLUNTEERS.
AS I SAID EARLIER, WE'RE FINDING NEW WAYS TO USE THEM, UM, AND HOPEFULLY HAVE THEM ALL HERE AT ONCE.
ALTHOUGH 50 IS PROBABLY TOO MANY TO HAVE AT ONCE.
SO IF WE GET MORE VOLUNTEERS, SOMETIMES THE LARGEST BARRIER THAT WE HAVE IS CONVINCING STAFF TO USE THE HELP.
UH, THEY FORGET SOMETIMES THAT THEY DON'T HAVE TO DO IT ALL THEMSELVES.
AND IF WE HAVE MORE VOLUNTEERS HERE TO SUPPORT THEM, THEN HOPEFULLY STAFF WILL HAVE LESS BURNOUT.
UM, AND IT'S ALSO FOR SOMETIMES, UH, A CHANCE TO KIND OF TEST MANAGER SKILLS.
THE VOLUNTEERS, WE HAVE A QUOTE, UM, FROM ONE OF OUR SENIOR MANAGERS, ANNE.
SHE SAYS, ALONG WITH HELPING THE STAFF WITH TASK AND PROGRAMS VOLUNTEERS HELP BUILD A SENSE OF COMMUNITY IN THE LIBRARY WORKING ALONGSIDE STAFF AND OTHER VOLUNTEERS, CREATING A SHARED POSITIVE EXPERIENCE THAT CAN UNITE PEOPLE IN A COMMON PAUSE.
OUR VOLUNTEERS ARE ALSO ADVOCATES.
THEY SHARE THEIR VOLUNTEER EXPERIENCES WITH THEIR FRIENDS AND FAMILY AND CARRY THE GOOD MESSAGE OF WHAT WE DO TO OTHERS.
UM, PICTURED IS ONE OF OUR CORPORATE VOLUNTEERS FROM NGT CONSULTING.
THEY CAME TO HELP US GET PREPARED FOR THE FAIRYTALE CLOSET, UH, WHEN WE'RE USING THIS PICTURE JUST UH, WAS TAKEN BY THEIR PRO PROFESSIONAL PHOTOGRAPHER, J J W CANNON CREATIVE.
UM, SO AS YOU CAN SEE THEY WERE HAVING A BLAST ORGANIZING DRESSES AND GETTING EVERYTHING HELP SET UP FOR US.
SO THAT WAS A VERY QUICK OVERVIEW OF THE VOLUNTEER PROCESS.
UM, IF YOU HAVE ANY QUESTIONS, I'M ALWAYS AROUND.
UH, YOU CAN CERTAINLY EMAIL ME OR GIVE ME A CALL.
UM, I DID WANNA GIVE A SHOUT OUT TO MARY WHO HELPED US WITH THE FRIENDS OF THE DALLAS PUBLIC LIBRARY AND ALL OF THOSE OTHERS WHO SHARED THE MESSAGE.
AS KIRSTEN SAID, I THINK THE OFFICIAL NUMBER OF APPLICATIONS WE RECEIVED IN LAST WEEK IS NOW OVER 500, WHICH IS HUGE.
THAT'S ON AVERAGE ABOUT FOUR AND A HALF MONTHS WORTH OF APPLICATIONS THAT WE RECEIVED IN ONE WEEK.
SO WE HAVE PLENTY OF WORK HERE TO DO.
YEAH, SO DID I MENTION KIMBERLY'S ONLY BEEN WITH US ABOUT FIVE MONTHS AND UM, WE HAD DIDN'T HAVE A VOLUNTEER COORDINATOR FOR A WHILE AND SO SHE'S REALLY COME IN AND JUMPED INTO IT AND, UM, HANDLING THESE 500 VOLUNTEERS, REALLY LIKE SHE'S NOT FREAKING OUT ABOUT IT, WE'RE
UM, SHE HAS REALLY POSITIVE ATTITUDE AND HAS REALLY HELPED US START SOME PROGRAMS LIKE THE AMBASSADOR PROGRAM AND THE HOMELESS ENGAGEMENT VOLUNTEER PROGRAM AS WELL AS OTHERS.
SO I THINK YOU'LL START TO SEE MORE VOLUNTEER OPPORTUNITIES.
ANY QUESTIONS OR CURRENTLY? I DO.
UM, I'M WONDERING WITH YOUR AMBASSADOR AT THE CENTRAL LIBRARY THAT MIGHT SEND MAKE SENSE TO HAVE THEM HAVE A VEST OR A JACKET OR SOMETHING THAT WOULD SORT OF STAND SO PEOPLE WOULD KNOW THAT'S THE PERSON YOU ASK.
WHO'S THE AMBASSADOR? YES, I KNOW THEY, SO THEY DO HAVE AN APRON THAT
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SAYS VOLUNTEER ON IT.UM, I DON'T KNOW IF YOU HAVE TO GO WAY BACK, BUT IN THE VERY FIRST SLIDE THERE'S A, YOU CAN SEE THAT CARLA CARLA'S ACTUALLY ONE OF OUR AMBASSADORS, BUT SHE TOOK THE DAY TO BE AT HAMPTON, ILLINOIS.
SO SHE HAS HER VOLUNTEER APRON ON.
UH, SO WE DO HAVE THAT AND THEN THEY UM, HAVE A TABLE RIGHT OUTSIDE THE ELEVATOR THAT SAYS, WOULD YOU LIKE A TOUR OR HAVE QUESTIONS? SO HOPEFULLY THEY'RE VISIBLE, BUT THAT'S A GREAT SUGGESTION AND WE'RE CERTAINLY LOOKING FOR WAYS TO, TO HAVE THEM BE MORE ENGAGING FOR THE PATRONS.
WELL WHAT I'M THINKING IS YEARS AGO AT SKAGGS ALPHA BETA, THEY USED TO HAVE WHAT THEY CALLED THE MAN IN GOLD AND HE WAS THE MANAGER OF THE STORE AND YOU KNEW EXACTLY WHO WAS IN CHARGE BY SEEING THAT JACKET.
SO THAT'S SORT OF WHAT I'M THINKING IS SOMETHING VISIBLE, HIGHLY VISIBLE THAT NO MATTER WHO'S IN THE LIBRARY, THEY KNOW THAT'S THE PERSON TO TALK TO IF THEY HAVE QUESTIONS ON AN AMBASSADOR QUESTION.
YEAH, NO, I THINK WE DEFINITELY ARE THINKING THAT WAY.
UM, AS WE GET SOMETHING, BUT WE WANTED TO GET IT KICKED OFF CUZ IT'S BEEN AN IDEA WE'VE HAD FOR QUITE A LONG TIME, BUT KIMBERLY MADE IT HAPPEN FOR US.
OTHER QUESTIONS FOR KIMBERLY? THANKS SO MUCH KIMBERLY.
WE'LL LET YOU GIVE BACK TO YOUR 500 PLUS APPLICATION.
YOU CAN CERTAINLY SEND ME AN EMAIL IF ANYTHING COMES UP.
AS I MENTIONED, UM, WE HAVE, WE, OUR SYSTEM WAS RESTORED, UM, TO THE PUBLIC LAST FRIDAY AND STAFF HAD HAD ACCESS FOR A LITTLE BIT LONGER THAN THAT TO GIVE US A HEAD, A LITTLE BIT OF A HEAD START AND NOT MUCH, BUT A TEENSY HEAD START.
UM, AND IT IS GOING TO TAKE US, WE WERE DOWN FOR ALMOST SIX WEEKS, RIGHT? I'M NOT, YEAH, LIKE FIVE AND A HALF, 5.8 WEEKS OR SOMETHING LIKE THAT.
UM, AND SO IT IS GONNA TAKE US PROBABLY AT LEAST THAT AMOUNT OF TIME, MAYBE A LITTLE BIT MORE TO UNWIND.
OUR STAFF ARE CATCHING UP, WE HAVE ALL THE CHECKOUTS DONE, WE'RE STILL WORKING ON CHECK-INS AND THEN WE STILL HAVE SOME ACCOUNT CLEANUP THAT WE'RE GONNA HAVE TO DO.
AND WE HAVE SENT A MESSAGE TO OUR CUSTOMERS TODAY TO JUST TELL 'EM YES, YOU'RE GETTING NOTICES, DON'T FREAK OUT.
UM, THINGS ARE GONNA BE A LITTLE MESSY FOR A LITTLE BIT.
WE'RE GONNA HELP YOU GET IT RESOLVED.
PLEASE KNOW THAT WE'RE GONNA, WE, I WANT YOU TO KNOW THAT WE'RE GONNA ERR ON THE SIDE OF THE CUSTOMER DURING THIS TIME.
WE'RE NOT GONNA GET INTO ARGUMENTS.
WE'RE GONNA WORK WITH CUSTOMERS, CLEAR THEIR ACCOUNTS TO DO THE THINGS THAT WE NEED TO DO DURING THIS TIME.
SO PLEASE HELP US SPREAD THE WORD THAT ITS GONNA TAKE US A LITTLE WHILE TO GET CAUGHT UP.
YOU'RE PROBABLY GONNA SEE BOOKS STACKED UP IN SOME OF OUR BRANCHES CUZ THE AVALANCHE, YOU KNOW, WE ASK PEOPLE TO HOLD ONTO BOOKS WHILE WE WERE DOWN.
WELL, THAT AVALANCHE RETURN HAS STARTED AND FOR SOME BRANCHES THAT'S A LOT.
UM, AND SO YOU WILL PROBABLY SEE BOOKS ON TABLES AND DIFFERENT PLACES IN THE BUILDINGS.
IT'S THE ONLY WAY WE CAN MANAGE THIS.
AND WE'VE TOLD STAFF THIS IS OKAY.
UM, YOU MAY SEE PARTS ON THE FLOOR THAT PEOPLE CAN JUST PICK FROM AND MEET WHILE WE'RE WAITING TO GET SHELVED.
JUST STRATEGIES TO HELP OUR STAFF AND GET BOOKS OUT THERE BECAUSE WE KNOW SOME BRANCHES LIKE LAKEWOOD AND FRED, THEIR CHILDREN'S AREAS WERE PRETTY KICKED OVER.
SO WE'RE JUST TRYING TO GET BOOKS OUT THERE.
UM, SO IT'S, IT'S GONNA BE A LITTLE WHILE BEFORE WE'RE BACK TO THE BUSINESS AS YOU KNEW IT.
UM, BUT IT'LL BE DELIGHT TO KNOW THAT ALL OF MY FRIENDS CALLED ME TO ASK ABOUT THEIR RECORDS RATHER THAN NO, THAT'S GOOD.
LIKE, AND SA ARE THERE, BUT IT HONESTLY, AND THE CHALLENGE WITH IT IS THE BUSIEST BRANCHES HAVE THE MOST TO DO AND THEY'RE GETTING THE MOST PHONE CALLS AND THE MOST RETURNS.
AND SO THOSE ARE THE ONES THAT ARE JUST GONNA TAKE US.
WE'RE GONNA, WE'RE TRYING TO STAFF THEM UP A LITTLE BIT, GET THEM HELP, BUT IT'S GONNA TAKE LIKE, IT'S JUST GONNA TAKE US A LITTLE WHILE.
UM, SO THE MORE YOU CAN HELP, IT'S JUST TELL PEOPLE THAT WE WILL BE EVER SO APPRECIATIVE INTO THE STAFF.
AND WE'VE SEEN ON SOCIAL MEDIA, UM, MOST OF OUR CUSTOMERS ARE ACTUALLY REALLY HAPPY ABOUT, LIKE, THEY SEEM TO BE UNDERSTANDING THERE'S ALWAYS GONNA BE THIS FEW THAT AREN'T.
BUT THAT'S ALWAYS THE WAY IT IS.
SO MOST CUSTOMERS, AND YOU CAN SEE WE'VE HAD A GREAT RESPONSE.
OVER 500 HAVE, WHEN WE SAID WE NEEDED HELP SHELVING AND DOING STUFF HAVE RESPONDED.
SO I THINK OUR STAFF FEEL A LITTLE LOVED IN THIS.
IT'S JUST, IT'S GONNA BE A LITTLE EXHAUSTING.
CAUSE THIS IS ALSO OUR BUSIEST TIME OF THE YEAR.
DO YOU THINK I NEED TO ADD HEATHER? UM, NO, JUST BE KIND TO THE STAFF.
YEAH, THEY'RE REALLY, REALLY TIRED AND THEY'RE WORKING REALLY HARD.
UM, THE OTHER THING I WOULD ADD IS OUR COMPUTER SYSTEM IS STILL DOWN.
UM, ALL OF OUR PUBLIC COMPUTERS ARE SUPPORTED BY SOMETHING CALLED VDI VIRTUAL DESKTOP.
UM, AND SO THAT REQUIRES SERVERS AT EVERY LOCATION.
SO THAT'S MORE THAN 30 SERVERS
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THAT HAVE TO BE REBUILT.UM, I TS HAS CREATED A TEMPLATE FOR THAT, BUT THEY'RE GONNA BE WORKING IN THE NEXT COUPLE OF WEEKS TO REBUILD ALL OF THOSE SERVERS.
AND SO THOSE, AS WE, AS WE GET THOSE BUILT, WE WILL START, UM, HAVING SERVICE ACROSS THE SYSTEM.
UM, YOU KNOW, AS EACH SERVER GOES TO A PARTICULAR BRANCH.
SO ONCE THAT SERVER IS BUILT, THAT BRANCH WILL COME BACK UP, BUT IT WILL BE A PROCESS.
SO WE THINK PROBABLY A COUPLE WEEKS WE SHOULD BE, UM, FULLY OPERATING.
WE DO NOT HAVE A TIMELINE LIMIT.
YEAH, THERE'S, WE'RE THINKING NOW ABOUT THE, THE PUBLIC COMPUTER COMPUTERS.
AND NOT THE CATALOG, IT'S THE CATALOG COMPUTER TOO.
YOU CAN GET THE CATALOG ON YOUR PHONE OR, BUT THE CATALOG COMPUTERS IMPACTED BY THIS AS WELL.
SO MOST STEPS STAYS AT THE LOCATION WHERE IT WAS CHECKED IN.
WE PROBABLY WILL HAVE TO DO SOME REBALANCING IN A MONTH OR SO, BUT WE'RE GONNA GET, WE'RE GONNA PLAY IT LIKE THIS.
UM, WE DID SOME SETUP TO HELP OURSELVES.
WE BROUGHT THE STUFF THAT WAS OWNED BY CENTRAL DOWN BEFORE SO WE CAN RUN IT THROUGH OUR AUTOMATED MATERIALS HANDLER.
WE DID SOME THINGS TO KIND OF HELP OUR STAFF, BUT THERE'S ONLY SO MUCH WE CAN DO.
CAUSE WHEN IT COMES DOWN TO IT, IT JUST HAS TO HAPPEN.
SO, UM, BUT WE'VE ALSO TOLD STAFF WE'RE NOT WRITING, LIKE, WE'RE NOT ADDING STRESS TO THEM.
YOU KNOW, WE MIGHT CHECK IN WITH THEM THE OTHER, BUT WE'RE NOT SAYING LIKE, WHY WEREN'T YOU FINISHED YET? CAUSE WE'RE NOT, WE DON'T WANNA ADD TO THAT STRESS.
CAUSE THEY REALLY, THERE'S PLENTY OF PATRONS.
THEY HAVE PLENTY OF PATRONS DOING THAT.
AND THERE'S, THEY'RE BUSY SO MUCH CHECKING.
OUR STAFF ARE REALLY SO CUSTOMER-CENTRIC THAT, YOU KNOW, THEY, THEY UNDERSTAND LIKE IT'S HARD SOMETIMES WE HAVE TO SAY IT'S OKAY TO TELL THE CUSTOMERS THIS BECAUSE OUR STAFF ARE SO CUSTOMER-CENTRIC.
IT'S HARD FOR THEM TO SAY LIKE, NO TO A STAFF.
AND WE'RE LIKE, I CAN'T TELL YOU THAT RIGHT NOW IS REALLY HARD, LIKE HARD FOR THEM.
SO, AND WE'RE TRYING TO SUPPORT THEM AND SAY IT'S OKAY.
IF YOU TELL SOMEONE YOU CAN'T DO IT OR YOU'RE BEHIND, WE'VE GOT YOUR BACK.
SO THE OTHER BIG ISSUE WE'VE FACED EVERY SUMMER, ALTHOUGH WE HAVE STARTED WAY EARLIER BECAUSE I DON'T REMEMBER A SUMMER THAT WE'VE HIT HUNDRED, A HUNDRED SO EARLY IN THE SUMMER, THIS KIND OF HEAT WAY WE HAVE, WE HAVE A BUNCH OF BUILDINGS WITH H V A C ISSUES.
10 OF THEM ACTUALLY RIGHT NOW, FOUR OF THEM ARE CLOSED, TWO SHOULD REOPEN TOMORROW.
LAKEWOOD AND RENTERS SHOULD REOPEN TOMORROW AND BUILDING SERVICE WAS THERE TO BE ABLE TO RESTORE THE COOLING.
BUT WE NEEDED TO GIVE IT A WHOLE DAY TO COOL DOWN BECAUSE THEY WERE AT VERY HIGH TEMP, LIKE VERY HIGH TEMPERATURES.
AND THE BEST WAY TO DO THAT IS TO KEEP THE DOORS CLOSED AND COOL THE BUILDING.
UM, SO WE WILL DO THAT BUT DALLAS WEST WILL CONTINUE TO BE CLOSED TOMORROW AND WE HAVE TO INSTALL A TEMPORARY UNIT THERE AND THEY WILL NOT HAVE ANY COOLING IN AND WE'RE NOT GONNA HAVE SOMEONE, OUR STAFF IN THE BUILDING AND THE BUILDING IS OVER 85 DEGREES, ESPECIALLY IN THIS WEATHER.
SO THIS IS JUST GONNA BE, YOU'LL SEE AND THINGS I HAVE RIGHT BEFORE I CAME IN HERE, I HAD TO CLOSE THE LOCKWOOD BRANCH CUZ I HIT OUR MAGIC NUMBER OF THE TEMPERATURE ON THE FLOOR.
SO YOU MAY SEE OTHER TEMPORARY CLOSINGS THAT MAY BE OKAY, BUT WHEN THEY HIT OUR CERTAIN NUMBER, WE'RE GONNA CLOSE THEM IN THE AFTERNOON.
AND PLEASE KNOW BUILDING SERVICES IS WORKING AS HARD AS I POSSIBLY CAN.
BUT ONE OF OUR, WHEN ONE OF OUR STAFF MEMBERS CALLED IN TODAY, THEY WERE TOLD THAT THAT THAT BUILDING SERVICES HAD OVER A HUNDRED EMERGENCY HBA AND TICKETS FOR THE CITY.
WHICH I DON'T, I THINK IS PRETTY TYPICAL.
SO YOU HAVE TO REMEMBER WE'RE ONE, OUR BUILDINGS ARE ONE, LIKE OUR 29 30 BUILDINGS ARE ONE OF 29 OR 30 OF OVER 800 CITY BUILDINGS.
SO YOU KNOW, AND THERE'S GONNA BE PEOPLE WHO GET HIGHER AND THEIR LIKE SERVICE THAN WE DO LIKE FIRE STATIONS.
SO IF FIRE STATIONS ARE OUT, THEY'RE GONNA GET SO THAT FIREFIGHTERS WILL BE COOL WHEN THEY COME BACK.
I THINK EVERYONE UNDERSTANDS THAT, INCLUDING OUR STAFF.
DID YOU SAY THE THRESHOLD IS 85 DEGREES ON THE FLOOR? UM, IT'S ACTUALLY 82 WHEN WE HIT 82.
IS THERE A CONCERN, OBVIOUSLY WE CLOSE IT FOR THE PEOPLE, BUT WHAT HAPPENS TO BOOKS WHEN THE TEMPERATURE? THEY'RE FINE.
AS LONG AS WE DON'T MAINTAIN THAT TEMPERATURE, WE'RE OKAY.
BUT TECHNICALLY THE CITY'S RANGES TO 80 IS OKAY.
[00:30:01]
WE HIT TWO DEGREES OVER THAT WE ARE PRETTY, WE'RE BEING REALLY STRICT NOW.BUT YEAH, LIKE LOCKWOOD HIT, BUT THEY WENT FROM EIGHT OKAY.
TEMPERATURE TO 85 AND UM, YEAH, SO I HAD TO CLOSE THEM.
UM, AND THEN FINALLY, UM, ON A HAPPY NOTE ON FRIDAY I WENT TO CITY HALL TO RECEIVE A GIFT FROM ALPHA KAPPA ALPHA, UM, WHICH IS A SORORITY AND THEY WERE CELEBRATING THEIR 94TH BIRTHDAY.
THEIR CHAPTER WAS CELEBRATING THEIR 94TH BIRTHDAY AND THEY GAVE US AN $8,000 CHECK FOR FOUR BRANCHES TO PURCHASE AFRICAN AMERICAN MATERIALS.
UM, SO WE'LL BE, YOU'LL BE AT POLK WISDOM.
LET ME SEE IF I CAN GET ALL THESE RIGHT.
DALLAS WEST FOREST GREEN AND MARTIN LUTHER KING.
$8,000 AND THE THREE COUNCIL MEMBERS THAT THESE BRANCHES ARE IN, MINUS ONE OF THEM WERE THERE.
SO BASIL DEUA WAS THE COUNCIL, BASIL DEUA COUNCIL MEMBER.
UM, NARVAEZ WAS THERE AND
SO IT WAS, IT WAS ACTUALLY A REALLY FUN DAY FULL, THE PINK AND GREEN.
THAT'S, I LIKE, I, BEFORE I WENT I WAS LIKE, WHAT'S THE COLOR? LIKE I COULDN'T REMEMBER.
BUT WHEN I GOT THERE IT WAS VERY DEAR PINK GREEN,
I WAS LIKE, I KNOW, LIKE I KNOW THE DIFFERENT ONES THAT I JUST, I SHOULD HAVE DONE A LITTLE MORE HOMEWORK BEFORE I WENT.
I WAS CLEARLY VISIBLE WHEN I GOT THERE.
SO CAN YOU ACCEPT SOME MONETARY DONATIONS DIRECTLY OR DOES THIS HAVE TO FLOW? NO, WE CAN DO IT TO THROUGH THE CITY.
SO CAUSE WE ASK LIKE WHEN PEOPLE WANNA GIVE US GIFTS LIKE THIS, WE ASK FOR THE MONEY BECAUSE WE WANNA BUY SHELF READY MATERIALS.
IT'S NOT REALLY HELPFUL FOR US TO RECEIVE MATERIALS THAT THEN WE HAVE THE PROCESS.
CUZ THAT PROCESSED A LOT OF MONEY TO DO THAT.
SO, UM, THAT IS WHY WE WE'RE VERY CLEAR.
SO THEY UNDERSTOOD AND IT'S, THEY'RE VERY TIMELY BECAUSE THEY REALLY WANNA SEE AFRICAN AMERICAN TITLES THAT REFLECT DIVERSITY.
THEY DECIDED IT'S BACK IN FEBRUARY, BUT IT'S EVEN MORE TIMELY IN TODAY'S WORLD ABOUT, YOU KNOW, DIVERSITY ON THE BOOKSHELVES AND THE HISTORY, THEIR AFRICAN-AMERICAN HISTORY BEING PART OF OUR COLLECTION.
SO, AND I THINK THEY'LL CONTINUE AND THEY HAVE A PLAN TO CONTINUE WORKING WITH US.
SO I'M VERY EXCITED ABOUT THAT.
SO THAT'S ALL I HAVE TO REPORT, PUBLICIZE THIS AND WE'RE GONNA BE PUTTING SOMETHING OUT.
THEY ARE PUTTING SOMETHING OUT.
UM, AND THEN WE'RE GONNA DO SOME THINGS IN OUR BRANCHES ONCE WE START TO GET THE MATERIALS WE'VE INVITED, LIKE WE'LL PROBABLY DO LITTLE, WE'RE GONNA PUT SOME SIGNAGE BUT PROBABLY INVITE CUZ EACH BRANCH HAD A TEAM THAT WORKS FOR, TO RAISE MONEY FOR THEIR BRANCH.
SO WE'LL PROBABLY INVITE THAT TEAM.
LIKE I CANNOT TELL YOU HOW MANY PICTURES OUR BRANCH MANAGERS AND I HAD TO TAKE WITH ALL THESE DIFFERENT TEAMS AND GROUPS.
LIKE IT WAS VERY, SO WE'RE, WE'RE GONNA CONTINUE BECAUSE I WANT, LIKE THESE ARE THE KINDS OF RELATIONSHIPS WE WANNA CONTINUE TO CULTIVATE.
WILL WE PUT BOOK PLATES IN THE BOOK? YES, WE'RE GONNA PUT BOOK PLATES IN THE BOOK.
I'VE ALREADY TALKED TO THEM ABOUT SENDING US THEIR LOGO OR THEIR SORORITY LOGO AND ALL THAT.
WE'LL HAVE A SIGN AS WELL BECAUSE YOU KNOW, OF COURSE WE HAVE BOOKS FROM OTHER PART, OTHER PEOPLE OR OUR OWN MANY.
BUT WE WANNA ACKNOWLEDGE CUZ IT ALSO HELPS PEOPLE REALIZE THAT THESE ARE THINGS THEY DO.
THAT WHAT THE DIRECTOR'S RECORDING.
I'M SORRY, I PROBABLY SKIPPED AHEAD.
I JUST DIDN'T OH, DID YOU HAVE A QUESTION? I DIDN'T TELL ANYBODY IT WAS SO I JUST WANNA GET YOU BEFORE YOU REPORT WITH RECORD.
SO WE'RE SUPPOSED TO BE, WE'RE SUPPOSED TO GET A NEW WEBSITE FOR THE, FOR THE CATALOG AND SUCH.
ARE YOU GONNA TALK ABOUT THAT? UM, NO I WASN'T.
UM, WE ARE CURRENTLY WORKING, UM, OUR VENDOR THAT SUPPLIES THE, OUR CATALOG SOFTWARE IS, UM, GOING TO BE DOING THE WEBSITE DESIGN, UH, THROUGH, WE HAVE A DEVELOPMENT CONTRACT WITH THEM.
UM, AND SO IT'S ALLOWED US TO SPEED UP THE PROCESS A LITTLE BIT, BUT WE'RE WORKING THROUGH THE CONTRACT AS PART OF OUR REGULAR CONTRACT RENEWAL.
UM, SO ONCE THAT GOES THROUGH, WHICH SHOULD BE IN THE NEXT COUPLE OF MONTHS, WE'LL WE'LL RESTART WORK ON, ON THE WEBSITE.
AND SO THEN I I HAVE A QUESTION.
SO ON MY PERSONAL COMPUTER, I CANNOT GET INTO CATALOG OR THE, THE, UM, MY ACCOUNT.
SO IS IS, WILL THAT STAY DOWN? UM, IT SHOULDN'T, IT SHOULDN'T, THAT'S PERFECTLY FINE FOR ME.
[00:35:01]
KNOW FOR SOME REASON IF YOU HAVE A T-MOBILE HOTSPOT, IF YOU'RE USING, USING THAT, UM, FOR SOME REASON THEIR FIREWALL IS BLOCKING, UM, IT, IT COULD BE YOU MIGHT TRY CLEARING YOUR COOKIES.UM, I TRIED, WELL FIRST OF ALL AND CLEARING YOUR BROWSER DATA.
YEAH, I I HAD TO GO, I HAD TO BOOKMARK IT LITTLE RED LINE OVER THE SECURITY, SO, SO I GOT RID OF THAT AND THEN SEARCHED IT AGAIN AND THEN I CAN ACTUALLY GET PAID.
BUT IF IT DOESN'T RESOLVE, TALK TO YOUR BRANCH STAFF AND WE CAN DO YEAH, YOU CAN, I MEAN YOU CAN ALWAYS CONTACT ME DIRECTLY TOO.
WE CAN, WE CAN TRY TO FIGURE OUT WHAT'S GOING ON.
I DIDN'T HAVE ANY TROUBLE GOING TO MY ACCOUNT.
YEAH, I MEAN WE USED, IT'S NOT, IT, IT WOULDN'T BE SOMETHING WITH, I DON'T THINK IT WOULD BE SOMETHING WITH THE, THE CATALOG SERVER ITSELF.
BUT UM, THERE MAY BE SOME CONFIGURATION THINGS WITH A, A PROXY OR A FIREWALL OR SOMETHING THAT'S BLOCKING AREA.
I, YEAH, I DIDN'T, YEAH, WE HAVEN'T HAD ANY, WE HAVEN'T, NOT TO SAY OTHER CUSTOMERS MAY REPORT THIS ISSUE TO US TOO.
CAUSE OCCASIONALLY IT HAPPENS.
SO, BUT HEATHER CAN SEE WHAT WE CAN DO TO RESOLVE.
YEAH, I KNOW, I KNOW THERE IS THE ISSUE WITH THE T-MOBILE SERVICE, BUT I HAVEN'T HEARD OTHERWISE.
BUT LET ME KNOW IF IT DOESN'T RESOLVE AND WE'LL GET IT FIXED.
DID YOU SAY THAT THE CATALOG IS A BIT, IS SORT OF, UH, HIT, HIT ADMIT OR IT'S IT'S NOT.
I LOOKED AT, WE HAVE OVER THE WEEKEND WE HAD SOME OUTAGES MOSTLY DUE TO WE DIDN'T, SO MANY PEOPLE WERE LOGGING IN AND WE DIDN'T HAVE ENOUGH SPACE ON THE SERVER.
SO, UH, ITS UH, IN AN EMERGENCY GAVE US MORE ROOM
UM, AND IT'S BEEN STABLE TO MY KNOWLEDGE SINCE MONDAY, UM, SINCE MONDAY MORNING.
SO IT SHOULD BE UP IF IT'S, YOU KNOW, IF IT'S NOT UP FOR AN EXTENDED TIME, DEFINITELY FEEL FREE TO, I MEAN I GET ALERTS GENERALLY WHEN IT GOES DOWN, SO, UM, BUT IF YOU EVER HAVE CONCERNS JUST LET ME KNOW.
BUT WHEN YOU GO TO YOUR BRANCH, YOU CAN'T ACCESS THE CAT BOX, CORRECT? NOT RIGHT NOW.
YOU DIRECTLY, YOU CAN'T, YOU CAN'T WALK UP TO A COMPUTER BUT THE STAFF AT THE DESK, UNFORTUNATELY YEAH, WE'RE, WE'RE STILL STEP THERE.
BUT YOU CAN USE YOUR PHONE
BUT I GET IT, LIKE WE WANNA GET OURSELVES THERE.
IT JUST HAS TO BE STEP BY STEP ROOM.
I KNOW THAT SOME OF THE BRANCHES I'VE VISITED, THEY'RE ALREADY CAUGHT UP.
THERE ARE SOME WHO WHO'RE SENDING THEM ELSEWHERE.
YEAH, THERE ARE SOME WHO ARE CAUGHT UP.
THEY DIDN'T HAVE MUCH TO RETIRE LATE.
BUT THERE ARE OTHERS LIKE LAKEWOOD, LIA, BRETT PRESTON, I CAN LIKE THE NORTHERN ONES, SOME OF THE NORTHERN ONES WHO ARE SUPER BUSY.
THERE ARE STILL SOME SOUTHERN ONES THAT ARE BUSY THAT HAVE A LOT TO SHE UM, THAT WILL BE OFTEN THAT THEY WERE DONE.
BUT YEAH, I MEAN IT'LL ALL DETAILS.
WE HAVE A LOT TO HEL IT CENTRAL.
THE EMAIL SAID WE HAD TO DO A SECURITY, UH, WE'RE NOT GONNA DO A BACKGROUND, WE'RE SUSPENDING THAT TEMPORARILY.
I THINK PEOPLE WILL HAVE TO SIGN, BUT THEY DIDN'T HAVE A BACKGROUND CHECK.
BUT WE'VE ALREADY, THERE'S NO WAY YOU GUYS HAVE, BUT THERE'S NO WAY WE CAN DO BACKGROUND CHECK FOR FIVE MINUTES.
LIKE WE'RE DOING THIS REASONABLY, BUT THAT'S NOT LIKE THAT WOULD SLOW US DOWN EVEN MORE.
SO WE'RE, WE'RE TRYING TO TAKE A DIFFERENT APPROACH TEMPORARILY AND THEN IF PEOPLE STAY ON PAST IT THEN WE'LL GO BACK AND BACKGROUND CHECK THEM.
BUT I THINK IF WE ASK MOST PEOPLE AND HONESTLY THEN I THINK MOST PEOPLE WILL HONESTLY SIGN THEY DON'T HAVE A BACKGROUND ISSUE AND WE CAN HOLD THEM RESPONSIBLE FOR THAT.
ANY PARTICULAR HOURS FOR UH, THE SHELVING? I DON'T THINK SO, BUT IF YOU REACH OUT TO OUR VOLUNTEER COORDINATE, KIMBERLY CAN HELP YOU FOR SURE.
PRETTY MUCH ANYTIME STAFF ARE HERE WHEN WE'RE OPEN, WE'LL TAKE VOLUNTEERS.
EVEN IF IT'S STRAIGHTENING SHOWS EVEN LIKE, THERE'S JUST SO MUCH THAT STAFF NEED TO BE ABLE TO DO.
THANK YOU SO MUCH CONCERNS, QUESTIONS.
CARRIE DID NOT MAKE IT TODAY SO WE WON'T HAVE HER UPDATE.
CAN'T BELIEVE IT'S WHAT TIME? FOUR 40
SPEAK VERY BRIEFLY ABOUT THE GALA PEOPLE TAKE.
SO EVERY YEAR THE FRIENDS OF THE DALLAS PUBLIC A FALL FUNDRAISER, WHICH THEY CALL THEIR PAUL GALA, EVEN THOUGH IT'S USUALLY A SIT DOWN DINNER, THEY BRING IN A DIFFERENT AUTHOR TO SPEAK.
THIS YEAR'S AUTHOR IS BELINDA RUTLEDGE, WHO IS, HAS WRITTEN THE BOOK WEST GIRAFFES, WHICH IS
[00:40:01]
A VERY CHARMING, UM, HISTORIC FICTION BOOK, UH, BASED ON REAL LIFE EVENTS IN WHICH THE SAN DIEGO ZOO DECIDED THEY NEEDED A PAIR OF GIRAFFES AND THEY IMPORTED THEM FROM OBVIOUSLY AFRICA.AND THIS IS DURING THE DEPRESSION AND THE BOOK KIND OF CHRONICLES THE JOURNEY OF THOSE GAFFES ACROSS THE UNITED STATES FROM THE EAST COAST TO THE WEST COAST AND ALL THE STOPS THAT MADE BETWEEN.
UM, THE EVENT IS, UM, THURSDAY, OCTOBER 26TH.
IT'S HERE AT THE LIBRARY AND LIKE I SAID, IT IS A FUNDRAISER SO DON'T GET STICKER SHOCK.
WHEN I SAY I THINK TICKETS ARE 180.
UH, THERE ARE DIFFERENT LEVELS, BUT THE VERY BASE LEVEL IS 180.
THERE'S UM, LIKE A V I P TICKET LEVEL.
YOU CAN GO TO THE THE V I P EVENT.
THERE ARE SPONSORSHIPS AVAILABLE IF YOU ARE YOU PERSONALLY OR UM, THE COMPANY THAT YOU WORK FOR, LIKE TO BE A SPONSOR AT ANY LEVEL.
UM, MARY WANSKI CAN SEND YOU THE SPONSOR PACKET, BUT IT'S USUALLY A VERY GOOD EVENT.
VERY, VERY WELL ATTENDED LAST YEAR.
THE ENTIRE SEVENTH FOUR, I THINK SEVEN FOUR WAS JUST PACKED TO THE GILL AND UM, IT'S A LOT OF FUN.
ENCOURAGE YOU TO GO IF, PROBABLY GET TOGETHER WHEN IT COMES BACK TO SEE IF YOU'RE INTERESTED SO THAT WE CAN RESERVE A TABLE ON TALK WITH, UH, MARY ABOUT IT.
SEE WE CAN SIT TOGETHER AT A TABLE.
ANYTHING ELSE FOR THE GOOD OF THE DAY? UM, I'D LIKE TO LET YOU KNOW THAT TOM PERRYMAN AND I BOTH WENT TO HOUSTON LAST WEEK TRYING TO THINK WHAT THEY AND ATTENDED THE US NATURALIZATION SERVICE CITIZENSHIP CLASS TRAINING.
WE WERE BOTH SO INSPIRED BY THE CITIZENSHIP CLASS HERE AT THE LIBRARY.
ONLY ONE INSTRUCTOR HERE AT THE LIBRARY, WHICH SEEMS SAD.
SO WE BOTH ATTENDED THE TRAINING TO LEARN HOW TO BECOME INSTRUCTORS AND HOW THAT ALL WORKS.
AND I WAS SPEAKER TOM, BUT I LEARNED A LOT AND UM, IT WAS A REALLY BIG CLASS.
I I REALLY THOUGHT THERE WERE GONNA BE LIKE 15 OR 20 PEOPLE THERE AND THERE WERE PROBABLY 200 PEOPLE.
MANY WOULD LIKE TO DO VOLUNTEER BASIS.
WELL WHO, WHO IS THE PERSON WE WOULD TALK TO HERE ABOUT SUPPLEMENTING THE SHANNON ADAMS? SHANNON SHANNON ADAMS BELLA.
BUT WE'LL BE HAPPY TO SUPPLEMENT OUR CITIZENSHIP CLASS
AND I ALSO UNDERSTAND YOU NEED UM, ENGLISH AS A SECOND LANGUAGE INSTRUCTORS, BUT YOU DO NOT HAVE TO SPEAK ANOTHER LANGUAGE ENGLISH TO BE INSTRUCTOR.
CORRECT? BECAUSE I SAID, OH, I DON'T SPEAK SPANISH, I CAN'T HELP YOU.
YOU KNOW, CAUSE NOT ALL OF OUR LEARNERS ARE SPANISH ON ALL SPANISH.
BUT ALSO IF YOU, THE TRUTH IS, UM, ENGLISH AND I THINK UM, ANDREA WILL KNOW THIS IS ENGLISH.
LIKE THE ESL TEACHERS IN THE SCHOOLS, A LOT OF THEM DO NOT SPEAK ANOTHER LANGUAGE.
MY COUSIN TEACHES ESL AND HE IS NOT, SHE DOES NOT SPEAK ANOTHER LANGUAGE.
UM, SO IT'S BASICALLY, UH, STRATEGIES THAT THEY USE THE CHILDREN AND WE HAVE TAG STRATEGIES.
WE HAVE CUR, WE ALREADY HAVE THE CURRICULUM BUILT.
THAT'S WHY IT'S A LITTLE BIT HARDER TO FIND VOLUNTEERS CAUSE WE GOTTA HAVE A COMMITMENT FOR A SEMESTER.
BUT UM, WE, YEAH, WE WILL START AGAIN.
WE WERE REALLY WORKING, UM, THAT WAS A LITTLE HIGH HIATUS AND DURING COVID FOR USING VOLUNTEER INSTRUCTORS AND BACK AND GEARED UP WITH KIMBERLY ON BOARD TO START RECRUITING AND HELPING VOLUNTEER AGAIN THAT TEND TO BE IN PERSON OR VIRTUAL IN PERSON.
I MEAN I THINK SOME VOLUNTEERS MAYBE VIRTUAL, BUT I REALLY THINK WERE, MOST OF OUR CLASSES ARE IN PERSON NOW.
THE PERSON WHO WAS DOING THE ONE CITIZENSHIP CLASS HERE SAID SHE WAS ONLY DOING ZOOM EVENTS.
HER CLASSES IN THE EVENING AND THE LIBRARY UP.
WELL SHE'S DOING AN IN-PERSON CITIZENSHIP CLASS NOW.
WE HAD TO DO, YEAH, IT WAS ONE OF THOSE THINGS THAT HAD TO BE CANCELED TODAY WHEN WE, THAT WAS
[00:45:02]
FOR WE DO LITERACY, SOME BASIC VOLUNTEER BASED, BUT MOST OF THOSE WE REFER TO OTHER LITERACY.SO WE CAN DO SOME, WE CAN DO SOME REFERRALS.
OUR STAFF, THE ADULT LEARNING STAFF HAVE SOME, WE DO SOME A LITTLE BIT, BUT IT'S NOT WHERE WE'RE, WE'RE CHOOSING TO FOCUS ON WANTED THE LITERACY ORGANIZATIONS.
I DON'T REMEMBER WHICH ONE BUT SOMETHING I CAN'T REMEMBER COMBINED.
SO IT'S A D BUT WE, OUR STAFF HAVE GOOD CONNECTIONS.
WELL, UM, IF WE DON'T HAVE ANY OTHER, UH, ITEMS THAT WE WOULD NEED TO BE DISCUSSED, THEN WE CAN ADJOURN OUR MEETING AFTERNOON AT 4 47.
UM, ARE THERE ANY OPPOSITIONS TO ADJOURN MEETING? LACK CONSENSUS.
A CHAIR AND WE'LL SEE YOU IN AUGUST.
REMEMBER, WE DON'T HAVE ANY PAYMENT, RIGHT? EVERYONE'S ON THIS IS YOUR VACATION MONTH.