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[ 2024 Citizen Homelessness Commission Retreat on May 23, 2024.]

[00:00:04]

ARE, UM, CERTAIN THINGS THOUGH THAT YOU DO HAVE ACCESS TO HAVE, TO HAVE SOME TYPE OF HOUSING PROGRAM, YOU HAVE TO HAVE SERVICES.

YOU, UM, HAVE TO BE ABLE TO USE OUR COORDINATED ACCESS SYSTEM.

SO FOR ANY, UM, FUNDING THAT WE DO AND THOSE THING, THAT'S A REQUIREMENT THAT THOSE, UM, SITES CHOOSE.

HMIS.

THEY'RE NOT, IT'S JUST A REQUIREMENT THAT THEY'RE TO, OH, GO AHEAD.

YEAH.

OH, I RUN A NONPROFIT.

AND SO, UH, THIS HAS ALWAYS BEEN INTRIGUING TO ME ABOUT HOW I COULD USE THIS.

WE DON'T DO HOUSING SERVICES, BUT WE DO DO A, A LOT OF THE OTHER SERVICES, SOCIAL SERVICES, ET CETERA, HAVE A HOUSING PROGRAM, TWO USES.

SO WE DO HAVE, THERE'S DIFFERENT PROGRAM TYPES.

OKAY.

SO LIKE WE DO HAVE OUTREACH, WHICH USES HMIS TO RECORD THE SERVICES THAT THEY'RE DOING, OR, UM, THE ENCOUNTERS, IT REALLY JUST DEPENDS ON, UM, THERE HAS, WE HAVE TO KNOW THAT THE PEOPLE THAT ARE IN THE SYSTEM ARE ACTUALLY EXPERIENCING LITERAL HOMELESSNESS.

SO THAT'S KIND OF PART OF IT.

BUT I CAN GET YOUR INFORMATION AND FIND OUT IF THE SERVICES THAT YOU'RE DOING ARE SOMETHING THAT WOULD, UH, QUALIFY YOU IN ORDER, UM, TO MAKE THEM.

IT'S TYPICALLY AGENCIES TO PRIMARY TARGET POPULATION IS PEOPLE EXPERIENCING HOMELESSNESS, BECAUSE IF THAT ISN'T YOUR TARGET POPULATION AND YOU'RE PROVIDING A, A SERVICE, THEN TYPICALLY THOSE PEOPLE ARE CAPTURED IN OTHER PROJECTS.

SO IT'S WHY WOULD ORGANIZATIONS NOT PARTICIPATE IN IT THAT YOU WANT, THAT YOU WANT TO PARTICIPATE IN IT? AND HOW MANY ARE NOT PARTICIPATING? AND WHAT ARE Y'ALL DOING TO ENCOURAGE THEM TO PARTICIPATE? SO, UM, I'LL TELL YOU THAT ESPECIALLY FOR SMALLER ORGANIZATIONS, UH, DATA, DATA QUALITY, ALL OF THOSE THINGS, THEY TAKE RESOURCES IN ORDER FOR IT TO GET DONE.

SO, UM, WE ALL KNOW THAT LIKE IF YOU'RE USED TO JUST HAVING A PERSON AND TAKING THEM AND, YOU KNOW, LATER ON YOU PUT IT INTO A SYSTEM LATER OR YOU KEEP AN EXCEL SHEET, THAT'S WAY DIFFERENT THAN WHAT WE HAVE IN HMIS.

THERE'S LIKE CERTAIN STANDARDS THAT HAVE TO BE REPORTED, UM, AND THERE'S DATA QUALITY THAT YOU HAVE UP AFTERWARDS SO THAT WE'RE ABLE TO ROLL THESE THINGS UP TO HUD.

SO SOMETIMES THAT'S AN ISSUE.

A LOT OF TIMES IT WAS THE RESOURCE THAT FAR AS, UM, HAVING TO PAY TO GET IN.

BUT THAT RESOURCE HAS BEEN TAKEN AWAY IN OUR C FOR SEVERAL YEARS NOW, WHERE, UM, YOU DON'T HAVE TO PAY IN ORDER TO USE, UM, HMIS.

UM, I COULDN'T SAY HOW MANY AREN'T USING IT BECAUSE THERE ARE, YOU KNOW, PEOPLE THAT MAY NOT EVEN BE PART OF ALL NEIGHBORS COALITION THAT ARE STILL DOING WORK AT HOMELESS SERVICES.

UM, BUT YOU KNOW, WE DO HAVE, UM, I DON'T WANNA CALL ANYBODY OUT, BUT WE DO HAVE SOME LARGER, UH, PEOPLE THAT DO WORK AT HOMELESS SERVICES THAT AREN'T WILLING TO USE HMIS BECAUSE OF, UM, THE FACT THAT THEY FEEL LIKE PEOPLE ARE GONNA BE TRACKED, THINGS LIKE THAT.

AND I SHOULD MENTION THAT OUR PBE PROVIDERS ARE DOMESTIC VIOLENCE PROVIDERS.

THEY JUST HAVE TO HAVE A COMPARABLE DATABASE.

SO THEY ARE NOT REQUIRED TO USE HMIS, UM, BECAUSE WE'RE TRYING TO MAKE SURE THAT WE ARE PROTECTING INFORMATION IN A DIFFERENT WAY FOR THOSE DOMESTIC, UM, THE SURVIVORS OF DOMESTIC VIOLENCE.

COULD I ASK WHO IS NOT INTERESTED IN PARTICIPATING? YEAH, I CAN ANSWER THAT, BUT LET ME LAY, I THINK A HELPFUL FOUNDATIONAL INFORMATION MIGHT BE USEFUL.

SO PRIOR TO HOUSING FORWARD AND BEING WHO WE ARE TODAY, WE WERE PREVIOUSLY METRO DALLAS HOMELESS ALLIANCE, AND WE DIDN'T HAVE A STRONG LEAD AGENCY THAT WAS BRINGING OUR PARTNERS TOGETHER AROUND A UNIFIED STRATEGY.

A UM, COMMON INFORMATION SYSTEM IS REALLY A BACKBONE OF A UNIFIED STRATEGY.

AND SO WHEN THERE WAS A VOID IN LEADERSHIP, WE HAD A LOT OF OTHER AGENCIES THAT WERE FILLING THAT VOID BY STEPPING UP AND LEADING IN A, IN AN IMPORTANT WAY.

AND PART OF THAT LEADING WAS THEM CREATING THEIR OWN DATA SYSTEM.

SO THE FAITH-BASED COMMUNITY OFTEN USE MISSIONS, USES MISSION TRACKER, WHICH IS A VERY COMPREHENSIVE DATA SYSTEM.

OUR CALLING, UM, USES THEIR LIKE WHOLE GROWN DATABASE AND HAVE INVESTED A TON OF MONEY IN THEIR OWN LIKE DATABASE.

SO NOW THAT HOUSING FORWARD AND THE ALL NEIGHBORS COALITION IS WORKING WAY MORE COLLECTIVELY, IT MAKES A LOT MORE SENSE FOR EVERYONE TO SIGN UP TO THE SAME DATABASE.

BUT ORGANIZATIONS LIKE OUR CALLING, THAT WOULD BE A HUGE CHALLENGE FOR THEM BECAUSE THEY WOULD HAVE TO GIVE UP A LOT TO BE ABLE TO DO THAT.

AND THEY HAVEN'T BEEN WILLING TO DO THAT TODAY.

SO WE'RE WORKING WITH THEM TO TRY TO GET SOME OF THEIR DATA, BUT THERE'S LIMITATIONS TO THAT.

UM, UNION MISSION DO UNION GOSPEL MISSION, I THINK HE'S ON MISSION TRACKERS.

SIMILAR CONVERSATIONS ARE HAPPENING WITH THEM.

LIKE, CAN WE USE AN API TO TRANSFER DATA? AND THAT'S VERY HELPFUL.

YEAH, THOSE ARE THE BIG ONES THAT MATTER ARE CALLING THE BIGGER ORGANIZATIONS THAT PARTICULARLY AREN'T CALLING BECAUSE THEY, UM, HAVE SO MANY OUTREACH WORKERS THAT ARE, UM, ENGAGING PEOPLE THAT WE WANT

[00:05:01]

TO BE ABLE TO IDENTIFY.

AND SO THAT IS, I THINK, ONE OF THE BIGGEST AREAS THAT WE'RE WORKING ON.

TRADITIONAL ALSO, TO YOUR POINT, TO OVERCOME THAT BEST STOOD UP THE DATA WAREHOUSE.

YES.

IT'S JUST CHALLENGING FOR AN AGENCY LIKE OUR CLIENT THAT HAS INVESTED SO MUCH RESOURCE INTO CREATING THEIR OWN SYSTEM.

MM-HMM.

AND, YOU KNOW, YEAH.

BUT NOT JUST TO GIVE CREDIT WORK CREDITS TOO, THAT HAVING A STRONG AGENCY HAS ALSO ALLOWED FOR SPACES TO TRY AND CONNECT ALL OF THAT DATA, REALIZING THAT NOT EVERYBODY WILL BE IN HMIS.

SO, YOU KNOW, THEY'VE, THEY'VE DONE A LOT OF WORK AROUND HAVING US ALL TALK TO EACH OTHER IN THAT SPACE.

RAY, JUST, EXCUSE ME, JUST A MOMENT.

UM, I JUST WANNA MAKE A QUICK, UM, REQUEST.

LET'S LET, UH, RAY GET THROUGH THE PRESENTATION AND THEN WE'LL RESERVE QUESTIONING FOR THE END.

IS, IS THAT PREFERABLE OR WHAT WOULD YOU IT HONESTLY, WHATEVER YOU GUYS PREFER.

'CAUSE EACH SLIDE KINDA TALKS ABOUT SOME DIFFERENT THINGS.

SO WHATEVER, WHATEVER YOU GUYS, OKAY.

SO EACH SLIDE IS BASICALLY SUBJECT MATTER THAT WE COULD JUST HAVE A SHORT DISCUSSION ON.

I JUST DON'T WANT TO EAT IN TOO MUCH INTO YOUR TIME.

YEAH, THIS IS A GREAT DISCUSSION.

I JUST WANNA MAKE SURE WE'RE MINDFUL OF EVERYBODY'S, UM, OF THE, UM, ITINERARY HERE.

SO, UM, REVEREND BOONE, YOU CAN HAVE THAT QUESTION.

I, I MEAN, I JUST, OBVIOUSLY THERE'S INTRINSIC VALUE WITH, UH, WITH A CENTRALIZED DATABASE, BUT CAN YOU SPEAK SPECIFICALLY ABOUT LIKE, THE OUTCOMES YOU'RE HOPING TO ACHIEVE WITH HAVING A CENTRALIZED, I MEAN, WE CAN GET KIND OF, YOU KNOW, OBSESSED WITH DATA COLLECTION, BUT WHAT IS THE ACTUAL OUTCOMES THAT ALL TRYING TO ACHIEVE WITH THOSE? SO I'LL ACTUALLY GET TO SOME OF THAT.

GOOD.

WHICH IS OKAY.

ALRIGHT.

IF YOU GUYS WANNA GO TO THE NEXT SLIDE.

ALL RIGHT.

SO HOW DO WE HEAD IN CONGRESS, USE AND SUPPORT HMIS? SO LIKE I SAID, IT, HMIS IS A REQUIREMENT.

UM, THIS CAME OUT IN 2001, UM, AS A RESPONSE TO, UM, THE GOVERNMENT SAYING THAT THEY NEEDED MORE AGGREGATE DATA, UM, TO TALK ABOUT THE EXTENT AND NATURE OF HOMELESSNESS OVER TIME.

SO, UM, IT REALLY STEMMED, THEY WANTED TO SEE THE EFFECTIVENESS OF THE MC MCKINNEY BENTO ACT.

AND I ALWAYS WANNA MAKE SURE THAT PEOPLE UNDERSTAND THAT.

UM, THERE'S A LOT OF POLICY UNDER THE MCKINNEY BENTO ACT.

UM, HOWEVER, WHAT YOU HEAR IN EDUCATION IN SCHOOLS AS FAR AS MCKINNEY BENTO IS DIFFERENT THAN WHAT THE HOME SYSTEM AFTER USED FOR OUR DEFINITION OF HOMELESSNESS.

UM, BUT IN THAT THEY REALLY WANTED TO LOOK AT UNDUPLICATED CLIENTS PATTERNS OF USE, AND THEN EFFECTIVENESS OF THE SYSTEM.

AND WE WILL GO INTO, UM, A FEW MORE THINGS WHEN COMES RELATED TO THAT.

LIKE ACTUAL MEASURES THAT WE CAN GET OUT OF, UM, HMIS, YOU KNOW, THE NEXT, ALL RIGHT, SO WHAT DATA'S ENTERED.

WE DO HAVE, UM, DATA AND TECHNICAL STANDARDS, UH, THAT ARE GIVEN TO US BY HUD.

UM, THEY UPDATE THESE STANDARDS.

UH, THERE ARE SOME THINGS THAT HAPPEN YEARLY, BUT USUALLY IT'S BIYEARLY WHERE THERE'S A, A HUGE, UM, CHANGE IN THE STANDARDS.

IT MAY BE CERTAIN PROGRAM TYPES HAVE CERTAIN THINGS THAT THEY HAVE TO NOW REPORT OR, UM, UH, IT COULD BE THAT THEY ADDED ON, UM, FOR, UH, GENDER.

YOU KNOW, THEY ADD ON CATEGORIES THAT NOW HAVE TO BE REPORTED.

SO LIKE IN OUR MOST RECENT PIT COUNT, THERE WERE, UM, A DIFFERENCE IN QUESTIONS WHERE THEY PUT RACE AND ETHNICITY TOGETHER AS ONE QUESTION.

AND FOR THE FIRST TIME, PEOPLE WERE ABLE TO CHOOSE, UM, NO RACE, BUT ONLY CHOOSE HISPANIC OR CHOOSE A RACE AND CHOOSE THE ETHNICITY OF HISPANIC.

SO IT'S THINGS LIKE THAT HAPPEN.

AND, UM, WE HAVE TO UPDATE OUR DATA IN OUR SYSTEM IN ORDER TO INTAKE THESE NEW THINGS.

SO, UM, THERE ARE REQUIREMENTS SURROUNDING DATA COLLECTION, UM, PARTICIPATION, UM, PRIVACY AND AFFORD SECURITY.

BUT ONCE AGAIN, UM, AS I MENTIONED BEFORE, FOR OUR DOMESTIC VIOLENCE OR VICTIM SERVICE PROVIDERS, THEY ARE ABLE TO USE AN DATABASE, UM, WHERE WE CAN GET THE INFORMATION WE NEED FOR PIT COUNT AND THINGS LIKE THAT.

NEXT SLIDE.

ALL RIGHT, SO THIS IS KIND OF WHAT CAN HMIS ANSWER FOR US? AND THIS IS A, A SMALL LIST, UM, BUT IT'S ALSO, UM, INCLUSIVE OF A LOT OF THE THINGS THAT PEOPLE WANT TO KNOW ABOUT.

SO, UM, LOCALLY WE LOOK AT IT A LOT FOR A NUMBER OF PEOPLE IN SHELTERS AND ON THE STREET ACTUALLY ACCESSING THE SYSTEM.

'CAUSE LIKE I SAID, IF THEY'RE NOT ACCESSING OUR SYSTEM IN ANY WAY, UM, WE WON'T KNOW ABOUT THEM THROUGH HNIS, UM, CHRONIC VERSUS EPISO.

SO WE'RE ABLE TO SEE IF SOMEONE TOUCHED THE SYSTEM ONE TIME, AND THAT MAY BE THAT THEY, UM, A FAMILY STAYED IN SHELTER, WAS ABLE TO RECEIVE SOME TYPE OF HOUSING RESOURCE FOR

[00:10:01]

DIVERSION, AND THEN SEEING THAT THAT PERSON HAS NOT SHOWN BACK UP AS A TOUCH IN THE SYSTEM AGAIN, YOU KNOW, 12 MONTHS LATER.

UM, WHATEVER THAT IS, UM, THAT WE'RE LOOKING AT.

UM, AND THEN ALSO CHARACTERISTIC AND SERVICE NEEDS.

SO THAT'S THE SAME THING THAT WE TALKED ABOUT EARLIER WHERE WE TALKED ABOUT, UM, ITS DEMOGRAPHICS, IT'S THE SERVICES THAT THEY'VE HAD, BE IT GAY SHELTERS, UM, BE IT IMPLEMENT WEATHER, UM, MENTAL HEALTH SERVICES, UM, ALL OF THOSE TYPES OF THINGS.

AND THEN ALSO THE EFFECTIVENESS OF PROGRAMS. SO THAT ONE SOUNDS KIND OF BROAD, BUT, UM, WHEN WE'RE TALKING ABOUT THAT, WE'RE TALKING ABOUT THINGS LIKE RETURNS, UM, TO HOMELESSNESS, HOW LONG IT'S TAKING, UM, PEOPLE TO GET THROUGH THE SYSTEM.

UM, IT'S MEASURES THAT WE LOOK AT EVEN WHEN IT COMES TO, UM, RACIAL EQUITY AND WHO IS TOUCHING OUR SYSTEM, WHO IS ABLE TO RECEIVE HOUSING QUICKER EVEN THOUGH THEY'RE IDENTIFIED AT THE SAME TIME.

SO WE USE IT FOR ALL KINDS OF INFORMATION, UH, LOCALLY.

AND EVEN ON THIS OTHER PART WHERE I HAVE HEAD IN CONGRESS, IT HELPS THEM UNDERSTAND LOCALLY WE CAN DO A LOT OF THESE THINGS TOO, BUT WHAT THEY'RE SPECIFICALLY LOOKING AT IN A LOT OF AREAS IS JUST OVERALL NUMBER OF PEOPLE EXPERIENCING HOMELESSNESS.

UM, WHERE PEOPLE RECEIVE SHELTER AND SERVICES.

SO LIKE IF THEY WERE LOOKING AT OUR REGION OF DALLAS AND COLLIN COUNTIES, AND THEY WERE LIKE, YOU ONLY HAVE ONE SHELTER THAT HOUSES WOMEN, YOU KNOW, OR YOU ONLY HAVE ONE SHELTER AND ITS CAPACITY IS ONLY 20 BEDS.

LIKE, THEY'RE ABLE TO SEE THAT WE DO INVENTORY FOR EVERY YEAR WITH IT.

SO WE'RE ABLE TO SEE OUR SHELTER INVENTORY, UTILIZATIONS OF IT.

UM, AND ALL OF THAT DOES GET REPORTED TO HU UM, PRIOR LIVING CONDITIONS.

SO WHERE WERE THEY BEFORE THEY TOUCHED OUR SYSTEM? WERE THEY LIVING IN A CAR BEFORE THEY, YOU KNOW, SAID FINALLY LIKE, I THINK I NEED TO TALK TO SOMEONE AND SEE WHAT SERVICES ARE OUT THERE.

WERE THEY LIVING WITH FAMILY MEMBERS? WERE THEY LIVING ON THEIR THEIR OWN AND GOT EVICTED? UM, WE ASK ALL OF THOSE QUESTIONS, UM, WHEN THEY'RE GETTING ASSESSED BY SOMEONE IN OUR SYSTEM.

UM, PATTERNS OF HOMELESS RESIDENTIAL PROGRAM USE.

SO THAT'S KINDA WHAT WE TALKED ABOUT.

IF THEY, UM, DONE SHELTER, IF THEY'VE BEEN TEMPORARY HOUSING, IF THEY HAD THEIR OWN PERMANENT SUPPORTIVE HOUSING, HAVE THEY ENDED UP BACK IN OUR SYSTEM, YOU KNOW, WHAT ARE THE CAUSES OF THAT? AND THEN ALSO JUST OUR CAPACITY FOR HOUSING PEOPLE EXPERIENCING HOMELESSNESS.

SO WHEN WE LOOK AT OUR, UM, PICK COUNT, ESPECIALLY OUR, OUR PICK, WHICH IS HOUSING INVENTORY COUNT, WE'RE REALLY LOOKING TO SEE AND MODEL TO DECIDE HOW MUCH MORE PERMANENT SUPPORTIVE HOUSING DO WE NEED IN OUR COMMUNITY BASED ON THE CHARACTERISTICS OF THE PEOPLE IN THE SYSTEM.

HOW MUCH MORE RAPID REHOUSING DO YOU THINK WE'RE GONNA NEED KNOWING THAT PEOPLE ARE IN FLOWING INTO THE SYSTEM EVERY DAY? PLUS WE HAVE PEOPLE THAT ARE SHELTERED.

WHAT DO WE ACTUALLY NEED IN ORDER TO CONTINUE, UM, THAT RATE? SO THAT IS IT THAT I HAD FOR HMIS.

SO IF YOU GUYS WANNA ASK QUESTIONS ABOUT THAT NOW WE CAN.

THANK YOU.

UM, WE WILL OPEN THE FLOOR FLOOR TO ONE ROUND OF QUESTIONING AT TWO MINUTES.

UM, ANY TAKERS OR JUST RAISE YOUR HAND? THE COMMISSIONER WAN BROWN, YOU HAVE THE FLOOR.

TWO MINUTES.

THANK YOU.

I JUST HAVE A QUICK QUESTION.

WILL WE BE ABLE TO ACCESS THIS POWERPOINT? YES.

YES.

OKAY.

OH, THANK YOU.

OH, THIS ONE.

THANK YOU, COMMISSIONER BROWN.

UH, ANY OTHER QUESTIONS FROM COMMISSIONERS? UM, LOOKING AROUND, NOT SEEING ANY, UM, UH, I HA I HAVE A QUESTION.

OH, YES, YES.

UH, COMMISSIONER FLORES, DO YOU HAVE THE FLOOR? YES.

MM-HMM, .

UM, SO EARLIER YOU MENTIONED, I, I KNOW THAT THERE'S CONCERNS WITH THE DATABASES FOR SOME OF THE BIGGER ORGANIZATIONS, BUT I ALSO HEARD SOMETHING ABOUT, UM, THERE THERE ARE CONCERNS WITH PEOPLE BEING TRACKED POTENTIALLY.

I JUST WANTED TO HEAR MORE ABOUT WHAT THE CONCERN IS ON THAT FRONT.

IS IT SECURITY? SO ALL OF OUR, WE HAVE ALL, LIKE SAID, HUD REQUIRES A STAFF SERVICE, SECURITY AND PRIVACY, UM, THINGS IN IT.

BUT WITH OUR PEOPLE THAT ARE EXPERIENCING DOMESTIC VIOLENCE, WE TRY TO MAKE SURE THAT LITERALLY AS, AS LITTLE INFORMATION AS POSSIBLE IS NEEDED FOR ANYTHING THAT COULD IDENTIFY THEM.

SO EVEN WHEN WE GO THROUGH MEETINGS ABOUT THOSE PEOPLE, UM, THAT ARE SURVIVORS, THEY DO EVERYTHING BY NUMBERS AND ONLY CERTAIN LIMITED PEOPLE ARE, UM, HAVE ACCESS TO ACTUALLY LIKE WHO THAT IS.

AND THE NAMES.

UM, AS FAR AS HMIS THOUGH, LIKE IF YOUR, UM, ANYONE IN THAT PROGRAM CAN, SOMEONE ELSE CAN LOOK AT IT, MEANING THAT SOMEONE ELSE IN THAT PROGRAM THAT'S A CASE MANAGER, WHATEVER THAT MAY BE, IF THEY'RE ASSIGNED TO IT, CAN GO IN.

SO WE TRY TO MAKE VERY SURE THAT WE'RE, UM, PEOPLE THAT ARE EXPERIENCING DOMESTIC VIOLENCE AND ARE VERY, UM, MUCH TRAUMATIZED.

AND, UM, IT COULD BE THAT ANOTHER SYSTEM HAS HURT THEM.

WE TRY TO LET THEM KNOW THAT THERE'S A WAY WHERE ONLY INFORMATION IS SEEN BY THE NUMBER OF PEOPLE POSSIBLE, UM, IN, IN THAT WAY.

THAT MAKES SENSE.

UM, THANK YOU COMMISSIONER FLORES.

UM, AND WE HAVE COMMISSIONER WRIGHT, YOU

[00:15:01]

HAVE THE FLOOR TWO MINUTES.

IS THERE, UM, WHAT'S THE PROCESS OF HOW THE HMIS DATA IS REPORTED AND IS IT, IS IT, UM, SET PUBLICLY? IS IT USED MORE? UM, FOR, FOR THE, THE COUNCIL AGENDAS? I MEAN, JUST, UM, JUST SPEAKING TO LIKE WHERE THE DATA ITSELF IS, IS PRESENTED AND IS, UM, DOES THE PUBLIC HAVE ACCESS TO IT? SO WE HAVE A COMMUNITY DASHBOARD AND, UM, WHEN WE STARTED DALLAS REALTIME, THERE IS ALSO A SPECIFIC DALLAS REALTIME DASHBOARD

[00:30:39]

ARE,

[00:30:39]

UM,

[00:30:39]

CERTAIN THINGS THOUGH THAT YOU DO HAVE ACCESS TO HAVE, TO HAVE SOME TYPE OF HOUSING PROGRAM, YOU HAVE TO HAVE SERVICES, YOU, UM, HAVE TO BE ABLE TO USE OUR COORDINATED ACCESS SYSTEM.

SO FOR ANY, UM, FUNDING THAT WE DO, ANY OF THOSE THINGS, THAT'S A REQUIREMENT THAT THOSE, UM, SITES YOU USE HMIS IF THEY'RE NOT, IT'S JUST A REQUIREMENT THAT THEY'RE TO, OH, GO AHEAD.

YEAH.

OH, I RUN A NONPROFIT.

AND SO, UH, THIS HAD ALWAYS BEEN INTRIGUING TO ME ABOUT HOW I COULD USE THIS.

WE DON'T DO HOUSING SERVICES, BUT WE DO DO A, A LOT OF THE OTHER SERVICES, SOCIAL SERVICES, ET CETERA, TYPE OF HOUSING PROGRAM, TWO USES.

SO WE DO HAVE, THERE'S DIFFERENT PROGRAM TYPES.

OKAY.

SO LIKE WE DO HAVE OUTREACH, WHICH USES HMIS TO RECORD THE SERVICES THAT THEY'RE DOING, OR, UM, THE ENCOUNTERS, IT REALLY JUST DEPENDS ON, UM, THERE HAS, WE HAVE TO KNOW THAT THE PEOPLE THAT ARE IN THE SYSTEM ARE ACTUALLY EXPERIENCING LITERAL HOMELESSNESS.

SO THAT'S KIND OF PART OF IT, BUT I CAN GET YOUR INFORMATION AND FIND OUT IF THE SERVICES THAT YOU'RE DOING ARE SOMETHING THAT WOULD, UH, QUALIFY YOU IN ORDER, UM, TO, IT'S TECHNICALLY AGENCIES TO PRIMARY TARGET POPULATION IS PEOPLE EXPERIENCING HOMELESSNESS.

BECAUSE IF THAT ISN'T YOUR TARGET POPULATION AND YOUR PROVIDING A SERVICE, THEN TYPICALLY THOSE PEOPLE ARE CAPTURED IN OTHER PROJECTS.

SO IT'S WHY WOULD ORGANIZATIONS NOT PARTICIPATE IN IT THAT YOU WANT, THAT YOU WANT TO PARTICIPATE IN IT? AND HOW MANY ARE NOT PARTICIPATING? AND WHAT ARE Y'ALL DOING TO ENCOURAGE THEM TO PARTICIPATE? SO, UM, I'LL TELL YOU THAT ESPECIALLY FOR SMALLER ORGANIZATIONS, UH, DATA, DATA QUALITY, ALL OF THOSE THINGS, THEY TAKE RESOURCES IN ORDER FOR IT TO GET DONE.

SO, UM, WE ALL KNOW THAT LIKE IF YOU'RE USED TO JUST HAVING A PERSON AND TAKING THEM AND, YOU KNOW, LATER ON YOU PUT IT INTO A SYSTEM LATER OR YOU KEEP AN EXCEL SHEET, THAT'S WAY DIFFERENT THAN WHAT WE HAVE IN HMIS.

THERE'S LIKE CERTAIN STANDARDS THAT HAVE TO BE REPORTED, UM, AND THERE'S DATA QUALITY THAT YOU UP AFTERWARDS SO THAT WE'RE ABLE TO ROLL THESE THINGS UP TO HUD.

SO SOMETIMES THAT'S AN ISSUE.

A LOT OF TIMES IT WAS THE RESOURCE AS FAR AS, UM, HAVING TO PAY TICKET IN.

BUT THAT RESOURCE HAS BEEN TAKEN AWAY IN OUR COMMUNITY FOR SEVERAL YEARS NOW, WHERE, UM, YOU DON'T HAVE TO PAY IN ORDER TO USE, UM, HMIS.

UM, I COULDN'T SAY HOW MANY AREN'T USING IT BECAUSE THERE ARE, YOU KNOW, PEOPLE THAT MAY NOT EVEN BE PART OF ALL NEIGHBORS COALITION THAT ARE STILL DOING WORK AT HOMELESS SERVICES.

UM, BUT YOU KNOW, WE DO HAVE, UM, I DON'T WANNA CALL ANYBODY OUT, BUT WE DO HAVE SOME LARGER, UM, PEOPLE THAT DO WORK IN HOMELESS SERVICES THAT AREN'T WILLING TO USE HMIS BECAUSE OF, UM, THE FACT THAT THEY FEEL LIKE PEOPLE ARE GONNA BE TRACKED, THINGS LIKE THAT.

AND I SHOULD MENTION THAT OUR PHOEBE PROVIDERS ARE DOMESTIC VIOLENCE PROVIDERS.

THEY JUST HAVE TO HAVE A COMPARABLE DATABASE.

SO THEY ARE NOT REQUIRED TO USE HMIS, UM, BECAUSE WE'RE TRYING TO MAKE SURE THAT WE ARE PROTECTING INFORMATION IN A DIFFERENT WAY FOR THOSE DOMESTIC, UM, THE SURVIVORS OF DOMESTIC VIOLENCE.

COULD I ASK WHO IS NOT INTERESTED IN PARTICIPATING? YEAH, I CAN ANSWER THAT, BUT LET ME LAY, I THINK A HELPFUL FOUNDATIONAL INFORMATION MIGHT BE USEFUL.

SO PRIOR TO HOUSING FORWARD BEING WHO WE ARE TODAY, WE WERE PREVIOUSLY METRO DALLAS HOMELESS ALLIANCE, AND WE DIDN'T HAVE A STRONGLY AGENCY THAT WAS BRINGING OUR PARTNERS TOGETHER AROUND A UNIFIED STRATEGY.

UH, A UM, COMMON INFORMATION SYSTEM IS REALLY A BACKBONE OF A UNIFIED STRATEGY.

AND SO WHEN THERE WAS A VOID IN LEADERSHIP, WE HAD A LOT OF OTHER AGENCIES THAT WERE FILLING THAT VOID BY STEPPING UP AND LEADING IN A, IN AN IMPORTANT WAY.

AND PART OF THAT LEADING WAS THEM CREATING THEIR OWN DATA SYSTEM.

SO THE FAITH MAKES COMMUNITY OFTEN USE MISSIONS, USES MISSION CRACKER, WHICH IS A VERY COMPREHENSIVE DATA SYSTEM.

OUR CALLING, UM, USES THEIR LIKE WHOLE GROWN DATABASE AND HAVE INVESTED A TON OF MONEY IN THEIR OWN LIKE DATABASE.

SO NOW THAT HOUSING FORWARD AND THE ALL NEIGHBORS COALITION IS WORKING WAY MORE COLLECTIVELY, IT MAKES A LOT MORE SENSE FOR EVERYONE TO SIGN UP TO THE SAME DATABASE.

BUT ORGANIZATIONS LIKE OUR CALLING, THAT WOULD BE A HUGE CHALLENGE FOR THEM BECAUSE THEY

[00:35:01]

WOULD HAVE TO GIVE UP A LOT TO BE ABLE TO DO THAT.

AND THEY HAVEN'T BEEN WILLING TO DO THAT TODAY.

SO WE'RE WORKING WITH THEM TO TRY TO GET SOME OF THEIR DATA, BUT THERE'S LIMITATIONS TO THAT.

UM, UNION MISSION DOC, UNION GOSPEL MISSION, I THINK HE'S ON MISSION TRACKERS.

SIMILAR CONVERSATIONS ARE HAPPENING WITH THEM.

LIKE, CAN WE USING API TO TRANSFER DATA? THAT'S VERY HELPFUL.

YEAH, THOSE ARE THE BIG ONES THAT MATTER ARE CALLING UPM, THE BIGGER ORGANIZATIONS THAT PARTICULARLY AREN'T CALLING BECAUSE THEY, UM, HAVE SO MANY OUTREACH WORKERS THAT ARE, UM, ENGAGING PEOPLE THAT WE WANT TO BE ABLE TO IDENTIFY.

AND SO THAT IS, I THINK, ONE OF THE BIGGEST AREAS THAT WE'RE WORKING ON.

AND SHOULD YOU ALSO, TO YOUR POINT TO OVERCOME THAT YOU BEST STOOD UP AT DATA WAREHOUSE? YES.

YEAH.

IT'S JUST CHALLENGING FOR AN AGENCY LIKE OUR CLIENT THAT HAS INVESTED SO MUCH RESOURCE INTO CREATING THEIR OWN SYSTEM AND, YOU KNOW, YEAH, BUT NOT JUST TO GIVE CREDIT WORK CREDITS TOO, THAT HAVING A STRONG AGENCY HAS ALSO ALLOWED FOR SPACES TO TRY AND CONNECT ALL OF THAT DATA, REALIZING THAT NOT EVERYBODY WILL BE IN HMIS.

SO, YOU KNOW, THEY'VE, THEY'VE DONE A LOT OF WORK AROUND HAVING US ALL TALK TO EACH OTHER IN THAT SPACE.

RAY, JUST, EXCUSE ME, JUST A MOMENT.

UM, I JUST WANNA MAKE A QUICK, UM, REQUEST.

LET'S LET, UH, RAY GET THROUGH THE PRESENTATION AND THEN WE'LL RESERVE QUESTIONING FOR THE END.

IS, IS THAT PREFERABLE OR WHAT WOULD YOU IT HONESTLY, WHATEVER YOU GUYS PREFER.

'CAUSE EACH SLIDE KIND OF TALKS ABOUT SOME DIFFERENT THINGS.

SO WHATEVER YOU GUYS, OKAY.

SO EACH SLIDE IS BASICALLY SUBJECT MATTER THAT WE COULD JUST HAVE A SHORT DISCUSSION ON.

I JUST DON'T WANT TO EAT IN TOO MUCH INTO YOUR TIME.

YEAH, THIS IS A GREAT DISCUSSION.

I JUST WANNA MAKE SURE WE'RE MINDFUL OF EVERYBODY'S, UM, OF THE, UM, ITINERARY HERE.

SO, UM, REVEREND BOONE, YOU CAN HAVE THAT QUESTION.

I, I MEAN, I JUST, OBVIOUSLY THERE'S INTRINSIC VALUE WITH, UH, WITH A CENTRALIZED DATABASE, BUT CAN YOU SPEAK SPECIFICALLY ABOUT LIKE, THE OUTCOMES YOU'RE HOPING TO ACHIEVE WITH HAVING A CENTRALIZED, I MEAN, WE CAN GET KIND OF, YOU KNOW, OBSESSED WITH DATA COLLECTION, BUT WHAT IS THE ACTUAL OUTCOMES THAT YOU'RE ALL TRYING TO ACHIEVE WITH US? SO I'LL ACTUALLY GET TO SOME OF THAT.

GOOD.

OKAY.

ALL RIGHT.

IF YOU GUYS WANNA GO TO THE NEXT SLIDE.

ALL RIGHT.

SO HOW DO THE HEAD IN CONGRESS USE AND SUPPORT HMIS? SO, LIKE I SAID, IT, HMIS IS A REQUIREMENT.

UM, THIS CAME OUT IN 2001, UM, AS A RESPONSE TO, UM, THE GOVERNMENT SAYING THAT THEY NEEDED MORE AGGREGATE DATA, UM, TO TALK ABOUT THE EXTENT AND NATURE OF HOMELESSNESS OVER TIME.

SO, UM, IT REALLY STEMMED, THEY WANTED TO SEE THE EFFECTIVENESS OF THE MC MCKINNEY BENTO ACT.

AND I ALWAYS WANNA MAKE SURE THAT PEOPLE UNDERSTAND THAT.

UM, THERE'S A LOT OF POLICY UNDER THE MCKINNEY BENTO ACT.

UM, HOWEVER, WHAT YOU HEAR IN EDUCATION IN SCHOOLS AS FAR AS MCKINNEY BENTO IS DIFFERENT THAN WHAT THE HOMELESS SYSTEM AFTER USE FOR OUR DEFINITION OF HOMELESSNESS.

UM, BUT IN THAT THEY REALLY WANTED TO LOOK AT UNDUPLICATED CLIENTS PATTERNS OF USE, AND THEN EFFECTIVENESS OF THE SYSTEM.

AND WE WILL GO INTO, UM, A FEW MORE THINGS WHEN IT COMES RELATED TO THAT, LIKE ACTUAL MEASURES THAT WE CAN GET OUT OF, UM, HMIS, YOU CAN GO THE NEXT, ALL RIGHT, SO WHAT DATA'S ENTERED, WE DO HAVE, UM, DATA AND TECHNICAL STANDARDS, UH, THAT ARE GIVEN TO US BY HUD.

UM, THEY UPDATE THESE STANDARDS.

UH, THERE ARE SOME THINGS THAT HAPPEN YEARLY, BUT USUALLY IT'S BIYEARLY WHERE THERE'S A, A HUGE, UM, CHANGE IN THE STANDARDS.

IT MAY BE CERTAIN PROGRAM TYPES HAVE CERTAIN THINGS THAT THEY HAVE TO NOW REPORT OR, UM, UH, IT COULD BE THAT THEY ADDED ON, UM, FOR, UH, GENDER.

YOU KNOW, THEY ADD ON CATEGORIES THAT NOW HAVE TO BE REPORTED.

SO LIKE IN OUR MOST RECENT PIT COUNT, THERE WERE, UM, A DIFFERENCE IN QUESTIONS WHERE THEY PUT RACE AND ETHNICITY TOGETHER AS ONE QUESTION.

AND FOR THE FIRST TIME, PEOPLE WERE ABLE TO CHOOSE, UM, NO RACE, BUT ONLY CHOOSE HISPANIC OR CHOOSE A RACE AND CHOOSE THE ETHNICITY OF HISPANIC.

SO IT'S, THINGS LIKE THAT HAPPEN AND, UM, WE HAVE TO DATE OUR DATA AND OUR SYSTEM IN ORDER TO INTAKE THOSE NEW THINGS.

SO, UM, THERE ARE REQUIREMENTS SURROUNDING DATA COLLECTION, UM, PARTICIPATION, UM, PRIVACY AND AFFORD SECURITY.

BUT ONCE AGAIN, UM, AS I MENTIONED BEFORE, FOR OUR DOMESTIC VIOLENCE OR SERVICE PROVIDERS, THEY ARE ABLE TO USE AN DATABASE, UM, WHERE WE CAN GET THE INFORMATION WE NEED FOR PIT COUNT AND THINGS LIKE THAT.

NEXT SLIDE.

ALL RIGHT, SO THIS IS KIND OF WHAT CAN HMIS ANSWER FOR US? AND THIS

[00:40:01]

IS A, A SMALL LIST, UM, BUT IT'S ALSO, UM, INCLUSIVE OF A LOT OF THE THINGS THAT PEOPLE WANT TO KNOW ABOUT.

SO, UM, LOCALLY WE LOOK AT IT A LOT FOR A NUMBER OF PEOPLE IN SHELTERS AND ON THE STREET ACTUALLY ACCESSING THE SYSTEM.

'CAUSE LIKE I SAID, IF THEY'RE NOT ACCESSING OUR SYSTEM IN ANY WAY, UM, WE WON'T KNOW ABOUT THEM THROUGH HNIS, UM, CHRONIC VERSUS EPISO.

SO WE'RE ABLE TO SEE IF SOMEONE TOUCHED THE SYSTEM ONE TIME, AND THAT MAY BE THAT THEY, UM, A FAMILY STAYED IN SHELTER, WAS ABLE TO RECEIVE SOME TYPE OF HOUSING RESOURCE FOR DIVERSION, AND THEN SEEING THAT THAT PERSON HAS NOT SHOWN BACK UP AS A TOUCH IN THE SYSTEM AGAIN, YOU KNOW, 12 MONTHS LATER.

UM, WHATEVER THAT IS, UM, THAT WE'RE LOOKING AT.

UM, AND THEN ALSO CHARACTERISTIC AND SERVICE NEEDS.

SO THAT'S THE SAME THING THAT WE TALKED ABOUT EARLIER WHERE WE TALKED ABOUT, UM, IT'S DEMOGRAPHICS, IT'S THE SERVICES THAT THEY'VE HAD, BE IT DAY SHELTERS, UM, BE IT INCLEMENT WEATHER, UM, MENTAL HEALTH SERVICES, UM, ALL OF THOSE TYPES OF THINGS.

AND THEN ALSO THE EFFECTIVENESS OF PROGRAMS. SO THAT ONE SOUNDS KIND OF BROAD, BUT UM, WHEN WE'RE TALKING ABOUT THAT, WE'RE TALKING ABOUT THINGS LIKE RETURNS, UM, TO HOMELESSNESS, HOW LONG IT'S TAKING, UM, PEOPLE TO GET THROUGH THE SYSTEM.

UM, IT'S MEASURES THAT WE LOOK AT EVEN WHEN IT COMES TO, UM, RACIAL EQUITY AND WHO IS TOUCHING OUR SYSTEM, WHO IS ABLE TO RECEIVE HOUSING QUICKER EVEN THOUGH THEY'RE IDENTIFIED AT THE SAME TIME.

SO WE USE IT FOR ALL KINDS OF INFORMATION, UH, LOCALLY.

AND EVEN ON THIS OTHER PART WHERE I HAVE HEAD IN CONGRESS, IT HELPS THEM UNDERSTAND LOCALLY WE CAN DO A LOT OF THESE THINGS TOO, BUT WHAT THEY ARE SPECIFICALLY LOOKING AT IN A LOT OF AREAS IS JUST OVERALL NUMBER OF PEOPLE EXPERIENCING HOMELESSNESS.

UM, WHERE PEOPLE RECEIVE SHELTER AND SERVICES.

SO LIKE IF THEY WERE LOOKING AT OUR REGION OF DALLAS AND COLLIN COUNTIES, AND THEY WERE LIKE, YOU ONLY HAVE ONE SHELTER THAT HOUSES WOMEN, YOU KNOW, OR YOU ONLY HAVE ONE SHELTER AND ITS CAPACITY IS ONLY 20 BEDS.

LIKE, THEY'RE ABLE TO SEE THAT WE DO INVENTORY FOR EVERY YEAR WITH KIT.

SO WE'RE ABLE TO SEE OUR SHELTER INVENTORY, UTILIZATIONS OF IT.

UM, AND ALL OF THAT DOES GET REPORTED TO HU UM, PRIOR LIVING CONDITIONS.

SO WHERE WERE THEY BEFORE THEY TOUCHED OUR SYSTEM? WERE THEY LIVING IN A CAR BEFORE THEY, YOU KNOW, SAID FINALLY LIKE, I THINK I NEED TO TALK TO SOMEONE AND SEE WHAT SERVICES ARE OUT THERE.

WERE THEY LIVING WITH FAMILY MEMBERS? WERE THEY LIVING ON THEIR OWN AND GOT EVICTED? UM, WE ASK ALL OF THOSE QUESTIONS, UM, WHEN THEY'RE GETTING ASSESSED BY SOMEONE IN OUR SYSTEM, UM, PATTERNS OF HOMELESS RESIDENTIAL PROGRAM USE.

SO THAT'S KINDA WHAT WE TALKED ABOUT.

IF THEY, UM, HAD DONE SHELTER, IF THEY'VE BEEN TEMPORARY HOUSING, IF THEY HAD THEIR OWN PERMANENT SUPPORTIVE HOUSING, HAVE THEY ENDED UP BACK IN OUR SYSTEM, YOU KNOW, WHAT ARE THE CAUSES OF THAT? AND THEN ALSO JUST OUR CAPACITY FOR HOUSING PEOPLE EXPERIENCING HOMELESSNESS.

SO WHEN WE LOOK AT OUR, UM, PICK COUNT, ESPECIALLY OUR, OUR PICK, WHICH IS HOUSING INVENTORY COUNT, WE'RE REALLY LOOKING TO SEE AND MODEL TO DECIDE HOW MUCH MORE PERMANENT SUPPORTIVE HOUSING DO WE NEED IN OUR COMMUNITY BASED ON THE CHARACTERISTICS OF THE PEOPLE IN THE SYSTEM.

HOW MUCH MORE RAPID REHOUSING DO YOU THINK WE'RE GONNA NEED KNOWING THAT PEOPLE ARE IN FLOWING INTO THE SYSTEM EVERY DAY.

PLUS WE HAVE PEOPLE THAT ARE SHELTERED.

WHAT DO WE ACTUALLY NEED IN ORDER TO CONTINUE, UM, THAT RATE? SO THAT IS IT THAT I HAD FOR HMIS.

SO IF YOU GUYS WANNA ASK QUESTIONS ABOUT THAT NOW WE CAN.

THANK YOU.

UM, WE WILL OPEN THE FLOOR FLOOR TO ONE ROUND OF QUESTIONING AT TWO MINUTES.

UM, ANY TAKERS OR JUST RAISE YOUR HAND? THE COMMISSIONER.

VERONICA BROWN.

YOU HAVE THE FLOOR.

TWO MINUTES.

THANK YOU.

I JUST HAVE A QUICK QUESTION.

WILL WE BE ABLE TO ACCESS THIS POWERPOINT? YES, YES.

YES.

OKAY.

OH, THANK YOU.

OH, THIS ONE.

THANK YOU, COMMISSIONER BROWN.

UH, ANY OTHER QUESTIONS FROM COMMISSIONERS? UM, LOOKING AROUND, NOT SEEING ANY, UM, UH, I HA I HAVE A QUESTION.

OH, YES, YES.

COMMISSIONER FLORES, YOU HAVE THE FLOOR.

YES.

MM-HMM.

UM, SO EARLIER YOU MENTIONED, I, I KNOW THAT THERE'S CONCERNS WITH THE DATABASES FOR SOME OF THE BIGGER ORGANIZATIONS, BUT I ALSO HEARD SOMETHING ABOUT, UM, THERE THERE ARE CONCERNS WITH PEOPLE BEING TRACKED POTENTIALLY.

I JUST WANTED TO HEAR MORE ABOUT WHAT THE CONCERN IS ON THAT FRONT.

IS IT SECURITY? SO ALL OF OUR, WE HAVE ALL, LIKE SAID HU REQUIRES A STAFF SERVICE, SECURITY AND PRIVACY, UM, THINGS IN IT.

BUT WITH OUR PEOPLE THAT ARE EXPERIENCING DOMESTIC VIOLENCE, WE TRY TO MAKE SURE THAT LITERALLY AS AS LITTLE INFORMATION AS POSSIBLE IS NEEDED FOR ANYTHING THAT COULD IDENTIFY THEM.

SO EVEN WHEN WE GO THROUGH MEETINGS ABOUT THOSE PEOPLE, UM, THAT ARE SURVIVORS, THEY DO EVERYTHING BY NUMBERS AND ONLY CERTAIN LIMITED PEOPLE ARE, UM, HAVE ACCESS TO ACTUALLY LIKE WHO THAT IS.

AND THE NAMES.

UM, AS FAR AS HMIS THOUGH, LIKE IF YOU ARE, UM, ANYONE IN THAT PROGRAM

[00:45:01]

CAN, SOMEONE ELSE CAN LOOK AT IT, MEANING THAT SOMEONE ELSE IN THAT PROGRAM THAT'S A CASE MANAGER, WHATEVER THAT MAY BE, IF THEY'RE ASSIGNED TO IT, CAN GO IN.

SO WE TRY TO MAKE VERY SURE THAT WE'RE, UM, PEOPLE THAT ARE EXPERIENCING DOMESTIC VIOLENCE AND ARE VERY, UM, MUCH TRAUMATIZED AND, AND, UM, IT COULD BE THAT ANOTHER SYSTEM HAS HURT THEM.

WE TRY TO MAKE LET THEM KNOW THAT THERE'S A WAY WHERE ONLY INFORMATION IS SEEN BY THE FEWEST NUMBER OF PEOPLE POSSIBLE, UM, IN, IN THAT WAY.

THAT MAKES SENSE.

UM, THANK YOU COMMISSIONER FLORES.

UM, AND WE HAVE COMMISSIONER WRIGHT, YOU HAVE THE FLOOR TWO MINUTES.

IS THERE, UM, WHAT'S THE PROCESS OF HOW THE HMIS DATA IS REPORTED AND IS IT, IS IT, UM, SENT PUBLICLY? IS IT USED MORE? UM, FOR, FOR THE, THE COUNCIL AGENDAS? I MEAN, JUST, UM, JUST SPEAKING TO LIKE WHERE THE DATA ITSELF IS, IS PRESENTED AND IS, UM, DOES THE PUBLIC HAVE ACCESS TO IT? SO WE HAVE A COMMUNITY DASHBOARD AND UM, WHEN WE STARTED DALLAS REALTIME, THERE IS ALSO A SPECIFIC DALLAS REALTIME DASHBOARD.

ALL OF THAT INFORMATION IS GETTING PULLED FROM, UM, HMIS ESSENTIALLY.

UM, SO OF COURSE THERE'S NO DETAILED DATA ON NAMES AND THINGS LIKE THAT, BUT YOU CAN GO.

UM, CURRENTLY ON OUR WEBSITE WE HAVE A COMMUNITY DASHBOARD THAT'S WHERE IT'S AT.

SO HMIS DATA KIND OF WHERE IF WE, WE, YOU KNOW, SAY A LOT OF THE INFORMATION THAT WE PULL OR, UM, AND THAT WE'RE WORKING TO PULL AND GET MORE INFORMATION OUT TO THE PUBLIC IS ACTUALLY COMING FROM HMIS, UM, DATABASES.

THE OTHER THING, JUST TO HIGHLIGHT, UM, TO SPELL IT ON THAT, THAT ONE OF THE BIGGEST WAYS THAT THE FEDERAL GOVERNMENT USES REPORTS FROM THE SYSTEM ARE TO REWARD COMMUNITIES FOR THEIR PERFORMANCE.

IT IS THE ONLY FEDERAL PROGRAM THAT IS STRUCTURED LIKE THAT, WHICH IS WHY YOU NEVER SEE THE HOME ASSISTANCE PROGRAM GETTING CUT LIKE WITH CDBG AND OTHER PROGRAMS. REWARDING REQUIREMENTS CAN NEEDS TO INCREASE BECAUSE CONGRESS HAS MORE DATA ON THIS PROGRAM THAN ANY OTHER PROGRAM.

AND AS A REGION, WE ARE COMPETING FOR FEDERAL FUNDING BASED ON THE OUTCOMES THAT CONGRESS IS LOOKING AT IN THE HIS.

AND THERE ARE LIKE THREE OR FOUR VERY SPECIFIC OUTCOMES THAT THEY DRAW FROM HIS TO KNOW THE HEALTH OF OUR SYSTEM.

AND WE'RE REWARDED WITH FUNDING WHEN WE SHOW PROGRESS ON THOSE.

AND IT'S, IT'S PRODUCING WHAT IS THE, HOW SOMEONE, AND WHEN YOU HOUSE SOMEONE DO THEY COME BACK INTO THE SYSTEM.

AND SO THAT'S HOW THEY CONSENT, WHETHER YOU BE ABLE HEALTHY.

AND BECAUSE OF THAT, WE WILL INCREASE 44% OF THE LAST THREE YEARS BECAUSE OF THE SHIFTS THAT WE MADE TO .

OKAY.

UM, , UM, DO THEY INCLUDE THAT INFORMATION THEMSELVES FROM DASHBOARD OR DO THEY JUST YOUR OFFICE FOR IT? AND IS THERE A CONVERSATION THAT YOU HAD WHEN THE DATA IS BEING USED TO COLLABORATE IN THAT KIND OF WAY WITH THE FEDERAL GOVERNMENT? YEAH, WE HAVE TO GO, WE HAVE TO REAPPLY FOR FUNDS FOR THE REGION EVERY YEAR.

AND IT'S ABOUT A BRIEF HUNDRED PAGE APPLICATION AND DATA SUBMISSION PROCESS WHERE WE HAVE A NARRATIVE TO TALK ABOUT HOW, HOW WHAT WE'RE DOING TO IMPROVE THOSE OUTCOMES AS A COMMUNITY, WE HAVE TO DO NARRATIVE ON THAT.

AND THEN THEY UPLOAD OFFICIAL REPORTS FROM HMI OUTCOMES.

AND THOSE ARE THE SAME OUTCOMES THAT YOU SEE ON OUR DASHBOARD.

EXACTLY.

THANK YOU.

THAT ANSWERS MY QUESTION.

UH, QUESTION PLEASE.

YOUR, YEAH, IT'S REALLY ABOUT THE MCKINNEY ACT.

I'M MOST FAMILIAR WITH THAT.

THANK YOU FOR FINISHING THAT.

SO HOW IS, I HAVE QUESTIONS ALL AROUND THAT, IF YOU DON'T MIND.

IF YOU CAN, HOW IS THAT FUNDED, UM, FROM THE FEDERAL GOVERNMENT AND, UH, WHAT DOES IT FUND AND HOW MUCH DO WE GET ? YEAH, GO AHEAD.

UM, SO EVERY YEAR THE IT IS THAT THAT ACT HAS ACTUALLY BEEN REAUTHORIZED.

NOW IT'S CALLED THE HEARTH, THE HEARTH ACT THAT GOVERNS ALL HOMELESS PROGRAMS. BUT EVERY YEAR CONGRESS APPROPRIATES FUNDING FOR THAT PROGRAM, AND THEN THAT FUNDING IS DISTRIBUTED TO EACH REGION.

SO OUR REGION IS DALLAS AND COLLIN COUNTIES.

THAT FUNDING IS DISTRIBUTED TO EACH REGION THROUGH A COMPETITIVE BUILD FLOW PROCESS EACH YEAR, ANNUALLY THAT WE GO THROUGH.

AND SO THE, ONE OF THE LEAD ROLES OF THE LEAD AGENCY HOUSING FORWARD, WE'RE MANDATED TO COORDINATE THAT CONSOLIDATED GRANT PROCESS WHERE WE BRING ALL OF OUR PARTNERS TOGETHER TO LOOK AT OUTCOMES AND TO WRITE NARRATIVE TO COMPETE FOR THAT FUNDING EVERY YEAR.

SO IT'S REALLY RELATED TO CONGRESS APPROPRIATING FUNDS.

AND IS THAT YOUR OWN MAIN FUNDING FOR THE SYSTEM? YEAH, WE BRING

[00:50:01]

THAT MONEY.

IT GOES DIRECTLY TO PROVIDERS.

GOTCHA.

BUT YEAH, THAT'S A GOOD CHUNK OF OUR FUNDING.

THANK YOU.

AND I'LL JUST ADD, WE TRY VERY, UM, IT'S SUSTAINABLE FUNDING, MEANING THAT EVEN THOUGH THERE MAY BE CUTS THAT UPSTAIRS SAID, UH, HOMELESSNESS IS ON AREA THAT THEY, UM, CUT VERY OFTEN, IT'S, UM, SUSTAINABLE FUNDING THAT WE HOPE TO HAVE YEAR AFTER YEAR.

SO YOU HAVE YOUR PROGRAMS THAT ARE THERE FOR RENEWAL, AND THEN YOU HAVE NEW PROJECTS THAT YOU'RE CONSTANTLY TRYING TO BRING ON IN ORDER TO GET MORE FUNDS TO THE SYSTEM.

.

UM, ANY OTHER ERS WHO HAVE ANY QUESTIONS? COMMISSIONER .

THANK YOU.

THANK YOU.

UM, DO YOU GUYS, HOW OFTEN DOES, UM, HOUSING FORWARD LOOK AT THE DATA IN HMIS? I KNOW THE PIT COUNT IS FOR OVERALL AND LARGE TRENDS, BUT ALL THAT GREAT INFORMATION THERE IN HI HMIS DO, DOES HOUSING FORWARD LOOK AT IT LIKE QUARTERLY OR, YOU KNOW, EVERY SIX MONTHS OR EVEN MONTHLY TO SEE KIND OF WHAT'S GOING ON OTHER THAN THE PIT COUNT? THANK YOU.

YEAH, WE HAVE A WHOLE, UM, DATA MANAGEMENT TEAM AT HOUSING FORWARD.

SO, UH, REPORTS CAME OUT TO DIFFERENT AGENCIES AND SERVICE PROVIDERS ON A MONTHLY BASIS.

UM, OUR DASHBOARD RIGHT NOW IS BEING UPDATED ON A MONTHLY BASIS, BUT AS FAR AS LOOKING AT THE DATA THAT HAPPENED, UM, EVERY DAY CONSTANTLY.

YEAH.

'CAUSE WHEN IT COMES TO DATA QUALITY, WE SEND REPORTS OUT TO SAY, HEY, IT LOOKS REALLY WEIRD THAT WE'VE GOT THIS GOING ON.

SO THERE'S A LOT OF ONGOING CLEANUP THAT'S HAPPENING WITH THAT TEAM.

UM, BUT I WOULD SAY NOT ONLY US ARE WE, YOU KNOW, LOOKING AT REPORTS, BUT ALSO THE SERVICE PROVIDERS, UM, WHAT THESE PROGRAMS ARE LOOKING AT HMIS, UM, ON THAT SAME KIND OF, YOU KNOW, WEEKLY BASIS.

YEAH.

IT'S THE FOUNDATION OF ALL OF OUR WORK GROUPS TOO, OUR COORDINATION TEAM.

SO PROVIDERS COMING TOGETHER, RAPID REHOUSING PROVIDERS, PERMANENT SUPPORTIVE HOUSING PROVIDERS, OUTREACH.

LIKE THAT DATA BECOMES THE BASIS OF THE COORDINATION THAT HAPPENS.

LIKE, HOW MANY CLIENTS HAVE YOU HOUSED THIS WEEK? HOW LONG DID IT TAKE? WHERE ARE WE WITH THIS PERSON? YOU KNOW, AND IT'S JUST USING IT EVEN AT A MANAGEMENT LEVEL.

AWESOME.

THANK YOU.

COMMISSIONER , ANY COMMISSIONER? UH, I HAVE A QUESTION ABOUT, UM, I MEAN, I, I UNDERSTAND ALL OF THIS AND I LOVE DATA, SO THAT'S GREAT.

BUT LIKE WHERE, HOW DO YOU EVER GET, UM, OUR CALLINGS DATA? DO THEY SHARE IT WITH US? NO, NO, THERE'S A HOLE.

I MEAN, THERE ARE A COUPLE OF HOLES BECAUSE THEY'RE A BIG ONE RIGHT THERE.

WE DON'T KNOW HOW BIG THE HOLE IS BECAUSE WE'VE NEVER BEEN ABLE TO DO IT A LIKE A CROSSCHECK TO SEE HOW MANY OF THEIR PEOPLE WE'RE NOT TOUCHING.

YEAH.

SO IT COULD BE A MASSIVE POLL OR IT COULD BE.

SO THE ONLY WAY WE GET INFORMATION ON THOSE PEOPLE IS DURING THE PIT EVERY YEAR WHERE WE KNOW WE GO OUT AND UNSHELTERED HOMELESSNESS.

OTHERWISE WE DON'T KNOW IF THEY'RE, IF THEY ARE SERVING A BIG CROSSOVER POPULATION OR IF THERE'S A POPULATION THAT REALLY IS TOUCHING OUR CALLING AND NOBODY ELSE.

YOU KNOW WHAT I MEAN? YEAH.

IT'S HARD TO AT ALL.

DOES UH, PARK LUNG PARTICIPATE? THEY'RE HOMELESS PROGRAMS? YES.

GOOD.

OKAY, GREAT.

OVERALL DOING ONE AROUND QUESTION.

SO, UM, AND SO IF QUESTION TO MY QUESTION, ANY JUDGE DID I, UH, LET US TO DEFEND YOUR, YOUR QUESTION, WAS MY EARLIER QUESTION CONSIDERED PART OF THE RUN? UH, YES SIR.

I'M SORRY.

OKAY.

UM, SORRY ABOUT THAT.

UM, I JUST WANNA, YOU KNOW, BUILD ON THE TRACKING PART, UM, YOU GUYS ARE OFFERING, AND YOU GUYS ARE GIVING US GREAT INFORMATION ON REASSURANCES THAT THOSE WHO ACCESS THE, THEY'RE, THEY HAVE LIMITED, YOU KNOW, THERE'S FULLY SELECT VIEW ACTUALLY ACCESS TO MY, WHICH I WOULD REALLY WANT TO POINT THAT OUT.

I HOPE YOU GUYS CAN BUILD ON THAT LATER.

AND IT SOUNDS LIKE THE DEMOGRAPHIC INFORMATION THAT YOU'RE SEEKING IS, IS LIMITED.

SO AS, AS, AS A WAY TO PROTECT THE IDENTITY OF THAT PERSON TO PREVENT TRACKING.

UM, CAN YOU GO INTO A LITTLE BIT OF A DETAIL OF WHO HAS ACCESS TO THE INFORMATION, LIKE A PERHAPS, AND THEIR, AND THEIR LIMITED ABILITY TO ACCESS THAT INFORMATION AS A WAY TO PROTECT THE PERSON? YEAH, SO THERE'S DIFFERENT, UM, USER FIRST DIFFERENT USER ROLES AND THEN THE LEVEL OF ACCESS THAT THEY'RE ABLE, UM, TO HAVE.

AND FOR EVERYONE THAT IS IN HMIS, THEY DO HAVE TO GO THROUGH AN HMIS TRAINING, UH, THROUGH HOUSING FORWARD, WHICH, UH, IS BOTH AN ONLINE PORTION AND AN IN-PERSON PORTION.

UM, THAT ALSO TALKS ABOUT, UM, PERSONAL INFORMATION AND ALL OF THOSE TYPES OF THINGS.

SO IF, UM, A CASE MANAGER IS ABLE TO SEE PEOPLE WITHIN THEIR PROGRAM AND THEY'RE ABLE TO GET TO CERTAIN PARTS OF IT AS FAR AS THEY CAN DO ENROLLMENTS, THEY CAN DO THINGS LIKE THAT, THEY CAN ASK CASE NOTES, UM, THAT CAN ONLY BE DONE BY LIKE A HOUSING FORWARD ADMIN, UM, OR SOMEONE WHO HAS SYSTEM LEVEL ACCESS VERSUS, UM, PROGRAM LEVEL ACCESS.

[00:55:01]

THANK YOU FOR CLARIFYING THAT.

I THINK THAT'S, EVERYBODY UNDERSTAND THAT IT'S NOT JUST THE DATABASE THAT EVERYBODY HAS ACCESS TO.

CORRECT.

I MEAN, HEALTHCARE HAD BEEN FOR 20 YEARS AND WE STARTED WITH THE BAY HEALTHCARE SYSTEM AND I REMEMBER THE PAPER CHARTS AND THEN ALL THE HOSPITALS WENT ONLINE WITH THE ELECTRONIC HEALTH RECORD.

AND UM, THERE IS VERY LIMITED ACCESS ON WHO CHART YOU CAN LOOK AT.

THERE'S ALSO AN ELECTRONIC AUDIT TRAIL, RIGHT? SO I THINK JUST AN INSURANCE PRIVACY, I EXPECT THAT IT'S ON ALMOST THE SAME LEVEL, IF NOT, YOU KNOW, IN MORE, MORE OF AN INCREASED SECURITY, UM, FOR THE, UH, THE CLIENT'S.

UM, NO INFORMATION.

CORRECT.

OKAY.

UH, SO WE SKIPPED AN ITEM PART A, DO YOU WANNA TRY TO ADDRESS THAT NEXT? ARE YOU GUYS ABLE TO PLAY THE VIDEO? DO WE THINK? OH, SHE'S NOT THERE.

SO I GO SHARE YOUR SCREEN ON WEBEX.

IT LOOKS LIKE IT'S AS WELL.

YEAH.

AND IT'S MUTED ON THERE.

IT'S MUTED AT THE BOTTOM.

THAT MATTERS.

COMPUTER GUYS.

HEY, THIS, I KNOW.

I'M JUST TELLING DORY, I'M SO GLAD IT WOULD BE SO STRESSFUL TO ME TO BE THE, BUT IT'S COMPANY COME, THERE'S SUCH A SPACE AROUND MESSES UP YOUR ELECTRIC PERSONALITY, RIGHT? YES SIR.

I SAW HIS BECAUSE EVERYBODY, YOU CALM LAST, I JUST, SORRY.

ISN'T YOUR YOU DID A LOT.

I LOVE YOU.

WOW.

HE'S LIKE UNFORTUNATE THAT MY, SO IT'LL TAKE THEM ALL.

YEAH.

I'M SHARING THE SCREEN ON THE WEBEX FOR EXTERNAL AND THE SHARING INTERNALLY.

SO THEY'RE SEEING THANK YOU.

WORKING THROUGH MORE DIFFICULTIES FOR THE PRESENTATION.

IT IS A LITTLE BIT, DO YOU THINK GO AHEAD, DOC, BE INTERESTED IN BEING A TEMPORARY AND JUST TALK A LITTLE BIT ABOUT, WE'RE GONNA SPEAK ABOUT AFTER THE VIDEO SO WE CAN KEEP GOING FOR YOU GUYS.

OKAY.

OKAY.

WE NEED ONE UP IN OUR AREA.

THERE'S NO ON WEATHER CHILDREN AND THE SLIDES THAT WE WERE GONNA DO WITHOUT THE VIDEO, SO I KIND PEOPLE AT LEAST, WHICH WE'VE BEEN TRYING FOR AN HOUR.

I AM, YES.

COMMUNICATION, YOU KNOW, UNDERGROUND, SO TO SPEAK.

I, IT'S BEEN YEARS SINCE I'VE MET WITH WEBEX.

I USED TO DO THIS PROFESSIONALLY.

FAIR PARK, MICROPHONE.

YEAH, THIS ONE'S ON.

YEAH.

CAN WE JUST LAPTOP AND PUT THIS QUESTION,

[01:00:08]

SEE, TO SEE? YEAH.

CAN WE MOVE TO, THEY'LL TAKE A MINUTE TO SET IT UP TO THE NEXT SLIDE.

NOVEMBER THE VIDEO.

YES.

I'M ALREADY PLUGGED.

DID YOU HAVE HIS EMAIL WHILE THIS WORKED OUT? SO, OKAY, GOT IT.

OKAY.

MM-HMM, .

YEAH.

SO WE'RE GONNA GO AHEAD AND GO TO THE SECTION ABOUT WHO ARE WE AS FAR AS THE, UM, COC, WHICH IS THE CONTINUUM OF HERE.

UM, YOU GUYS HAVE PROBABLY HEARD FROM US A FEW TIMES NOW AND I'M NOT SURE IF YOU'VE SEEN SOME OF THESE SLIDES BEFORE.

UM, BUT UM, WE'RE GONNA JUST TALK A LITTLE BIT ABOUT HOUSING BOARD AND UM, SOME OF THE THINGS THAT YOU HEARD SAY ARE SAFE.

SO WE ARE HOUSING BOARD THOUGH WE, OR THE SAME AGENCY OF THE ALL NEIGHBORS COALITION.

UM, SO THAT MEANS THAT THOSE ARE TWO SEPARATE THINGS.

OUR OWN COALITION IS UH, KIND OF AN UMBRELLA OF ALL OF THESE, UH, THE DIFFERENT RISK PROVIDERS WHO DO THE DIRECT WORK WITH OUR CLIENTS, UM, CROSS SECTOR PARTNERS, SO THAT COULD BE THINGS LIKE, UM, , UM, MEDICAL, MENTAL HEALTH, UM, AND THEN ALSO ENVIRONMENT BUSINESSES AND FUNDERS.

SO ALL OF THOSE DIFFERENT GROUPS AND STAKEHOLDERS ARE PART THE ALL COALITION AND .

WE ARE RESPONSIBLE FOR THE, UM, STRATEGIC LEADERSHIP AND ALL OF US HAVE THE, THE VISION, UM, TO IT HOMELESSNESS IN DALLAS AND COLLIN COUNTIES.

SO EVERYTHING WE DO IS BASED ON BOTH OF THOSE COUNTIES.

UM, IT'S A REGIONAL APPROACH, UM, TO WHAT WE DO.

SO IT'S NOT JUST, YOU KNOW, A CITY OF HEALTH BECAUSE IT IS LARGER.

IT DOES COVER ALL THE CITIES WITHIN PAUL COLLIN COUNTIES.

IF YOU CAN GO FOR A COUPLE OF SLIDES.

YEAH, SO THAT KIND SOUNDS ABOUT WHO WE ARE.

UM, WE ARE A, UH, NONPROFIT.

PEOPLE OFTEN ASK THAT OR WE A NONPROFIT.

YES.

UM, HOUSING BOARD IS A NONPROFIT THAT HAS ITS OWN BOARD AND WE ALSO HAVE A GROUP FOR THE OLD NEIGHBORS COALITION THAT CONSIST OF NOT ONLY A FEW OF THE AGENCY PARTNERS, BUT ALSO PEOPLE FROM DIFFERENT SECTORS, BE IT, UM, CITY OFFICIALS, UM, UM, JUVENILE JUSTICE SYSTEM, UM, HERE WE HAVE FAITH PROVIDERS, UM, WE HAVE ON ALL NEIGHBORS COALITION TO MAKE SURE THAT WE'RE GETTING, UM, INPUT FROM VARIETY OF AREAS WITHIN DALLAS AND COLIES.

NEXT, NEXT SLIDE.

ALRIGHT, SO BACK IN 2021, UM, YOU GUYS HAVE PROBABLY HEARD US TALK ABOUT THIS.

WE WENT THROUGH A WHOLE SYSTEM DETERMINATION.

SO AS TALKED ABOUT WHAT WE NORMALLY VENTURE DALLAS ALLIANCE, WE WENT THROUGH A REBRANDING, UM, TO HOUSING FORWARD.

BUT ALSO THROUGH THAT TIME WE INCREASED THE CAPACITY AND WE WENT OUT TO THE COMMUNITY AND PRETTY MUCH SAID, WE HAVE NOT BEEN THE LEAD AGENCY THAT WE NEEDED TO BE AND NOW WE WANT TO SHOW YOU THAT WE CAN BE.

SO DURING THAT TIME, EVERYONE, UM, WAS REALLY DOING GREAT, AMAZING THINGS IN THE COMMUNITY, BUT THEY WERE DOING SILOS.

SO THERE WASN'T A LOT OF, UM, COMMUNITY STRATEGY.

IT WAS JUST, THIS WAS GOOD FOR SHELTERS, THIS WAS GOOD FOR THESE OUTREACH TEAMS, AND EVERYONE WAS TRYING TO GET THEIR OWN MONEY TO MAKE THAT HAPPEN.

SO 2001, WE CAME TOGETHER AND THAT THEY SHARED GOALS FOR OUR COMMUNITY AND ALSO TARGETS THAT WE WERE GONNA WORK ON IN ORDER TO HELP TAKE HOMELESSNESS RE AND NON-RECURRING IN BOTH OF THOSE COUNTIES.

SO, UM, THERE YOU SEE ARE THREE GOALS.

SIGNIFICANT, SIGNIFICANT.

YOU REDUCE CHRONIC UNSHELTERED HOMELESSNESS EFFECTIVELY, AND VETERAN HOMELESSNESS.

SO IF YOU, UH, WERE WITH US YESTERDAY OR FALL, UM, IN THE NEWS, WE ACTUALLY WERE ABLE TO GET THAT DECLARATION FROM THE UNITED STATES AGENCY, UM, ON COUNCIL, COUNCIL

[01:05:01]

, SORRY, USAGE, BUT IT'S ALL THOSE THINGS.

UM, SO, UH, THAT WAS DELIVERED YESTERDAY THAT WE WERE ABLE TO GET AN SPECTIVE IN TO VETERAN HOMELESSNESS, WHICH IS KIND OF LIKE YOUR FUNCTION ZERO.

I HAVE A SYSTEM THAT CAN, UM, IDENTIFY VETERANS THAT ARE HOMELESS AND THEN GET THE HOUSE WITHIN 90 DAYS.

UM, AND THEN WE ALSO HAVE NO, UM, VETERANS IN OUR SYSTEM THAT SHOW THAT THEY'RE, UM, CHRONIC.

UM, SO THAT'S AMAZING.

AND THEN OUR NEXT STEP IS TO SIGNIFICANTLY REDUCE MAINLY IN YOUTH HOMELESSNESS.

UM, SO, SO, SO THROUGHOUT THAT, WE, UM, CAME TOGETHER TO GET ALL OUR, UM, SERVICE S TO GO THROUGH, UM, A COORDINATED ACCESS SYSTEM.

SO THROUGH THAT WE WERE ABLE TO ASSESS THE NEEDS, FIGURE OUT WHERE PEOPLE NEED, UM, SOME HELP AND WHAT SERVICES WE NEED, AND THEN NAVIGATE THEM, UM, TO THE IMPORTANT SERVICES.

AND FOR US, UM, WE HAVE A REALLY, REALLY BIG, UM, WE WOULD GO INTO LOOKING AT HOUSING AND LONG SERVICE THAT COME WITH THAT.

SO HOUSING FIRST BECAME A VERY PROMINENT THING WITHOUT, THROUGHOUT THE COMMUNITY AND, UM, IT'S BEEN OF OUR TOP PRIORITIES AND HOW WE'RE ABLE TO, TO GET MORE MONEY.

UM, SO EVERYONE REALLY ALIGNED TO THAT.

AND THROUGH THAT WE ALSO STARTED WITH, UM, INCREASING THE PERFORMANCE MANAGEMENT AND WHAT WAS HAPPENING THROUGH HOUSING FORWARD, HOW PEOPLE ARE FUNDED AND, AND ALSO, UM, A BASELINE RACIAL EQUITY, MAKING SURE THAT WE BAKE THAT INTO EVERYTHING THAT WE'RE DOING THROUGHOUT THE SECTOR.

SO NOW I THEN LET SARAH TALK A LITTLE BIT ABOUT, UM, THE THINGS THAT ARE GOING ON NOW.

AND, AND I HAVE TO SAY, I, I, UM, PRESENTED TO AUSTIN STREET BOARD, MIGHT BORROW THE SAME, WASN'T JUST STREET, BUT OBVIOUSLY HERE WE GO.

TRYING TO PUT SOME PERSONAL FLAVOR IN THERE FOR, YOU KNOW, THE NEXT SLIDE.

THANKS.

ACTUALLY WE JUST SIT, UM, NEXT A COUPLE OF TIMES BECAUSE THERE'S SOME ANIMATION ON HERE, BUT YEAH.

PERFECT.

SO I GUESS THE OTHER BIG THING THAT HAPPENED IN 2021 BEYOND WHAT THEY DESCRIBED WAS WE SAW AN ALIGNMENT OF, UM, PUBLIC AND PRIVATE INVESTMENT, LIKE HAS NEVER HAPPENED BEFORE.

THERE WAS NEW RESOURCES COMING INTO THE COMMUNITY AND WE HAD THIS NEW SYSTEM DESIGNED AND THAT WAS FUELED BY, UM, THE CITY AND THE COUNTY, OTHER CITIES ACROSS DALLAS AND COLLIN COUNTY MATCHED BY PHILANTHROPIC SUPPORT BRINGING TOGETHER A LOT OF MILLIONS DOLLARS TO EXPAND THOSE PATHWAYS BACK INTO HOUSING THAT WE HAD DESIGNED WITH THE SYSTEM.

AND SO WHAT THAT ALLOWS US TO DO IS CREATE A LOT MORE REHOUSING CAPACITY.

AND THAT WAS FOR A LOT OF REASONS, HISTORICALLY, WHAT HAS HAPPENED ACROSS THE NATION AND DALLAS IS GROWN OUR PLACES RESPONSES WHEN WE SHELTER AND WHEN WE DO THAT, UM, OFTEN THERE CONTINUES TO BE AN ADEQUATE EXIT PATHWAYS OUT OF SHELTER, BUT IT IS ALWAYS A NATURAL TENDENCY, AND I'M SURE YOU FEEL IT AS WELL, WHEN YOU GO DOWNTOWN AND YOU SEE PEOPLE EXPERIENCING HOMELESSNESS OR YOU'RE ON YOUR WAY TO WORK AND YOU SEE PEOPLE EXPERIENCING HOMELESSNESS, THERE ISN'T REASON A TENDENCY TO GROW T TEMPORARY HOUSING, TO HAVE POWER SHELTERS, TO HAVE A SANCTION ENCAMPMENT TO HAVE TRANSITIONAL HOUSING, TEMPORARY HOUSING.

BUT WHEN WE DO THAT, NONE OF THOSE ARE, NONE OF THOSE THINGS ARE ACTUALLY SOLVING HOMELESSNESS.

THEY'RE JUST MOVING IT IN THIS FUNNEL.

AND WE, THE TENDENCY IS TO GROW THE FUNNEL.

AND WHEN WE DO THAT, WE NEVER HAVE ENOUGH FUNDING TO ACTUALLY HAVE EXIT PATHWAYS BACK INTO HOUSING.

AND ANNUAL WORKFLOW CONTINUES, SO YOU CAN BUILD AS MANY BIG WAREHOUSES AS YOU WANT, BUT EACH YEAR WE HAVE ABOUT 7,000 PEOPLE OVER THE COURSE OF THE YEAR THAT ARE FALLING IN EACH YEAR.

SO IF WE WANNA REDUCE HOMELESSNESS, WE HAVE TO HAVE 7,001 EVERY YEAR.

SO WITHOUT THAT REHOUSING INVESTMENT, UM, WHAT, WHAT WE SEE HAPPENING IS SHELTER GROWS, ANNUAL INFLOW CONTINUES, THERE'S INADEQUATE EXITS AND PEOPLE GET STUCK IN HOMELESSNESS.

AND THE NATION, THAT'S SORT OF WHAT WE HAVE DONE, IS LET PEOPLE GET STUCK IN HOMELESSNESS.

SO HOMELESSNESS GROWS, UM, IT BECOMES MORE EXPENSIVE, IT BECOMES MORE PROBLEMATIC, UM, IT BECOMES MORE TRAUMATIC AND YOU HAVE A LOT OF LONG TERM HOMELESSNESS, WHICH IS THE SITUATION THAT WE'RE DIGGING OURSELVES OUT OF.

SO THAT BIG INVESTMENT IN 2021, WHAT WE DID IS INVERT THE FUNNEL AND INTRODUCE NEW, NEW INTERVENTIONS AND STREAMLINED THE WAY THAT WE APPROACH THIS BY FIRST HAVING THIS YEAR FALLING OUT ALL OF OUR BIG SHELTER DIVERSION AT THE FRONT DOOR OF THE SHELTER TO SAY WE DON'T WANT PEOPLE TO STAY IN SHELTER FOR MORE THAN JUST THREE OR FOUR DAYS, THEN WE WANT TO GET

[01:10:01]

THERE AND IT'S SUPER CHEAP AND JUST OF THOSE PEOPLE NEVER COME BACK, BUT FREED UP CAPACITY IN OUR SHELTER WITHOUT PAYING FOR A NEW SHELTER.

SO THAT'S ONE NEW INTERVENTION.

THE SECOND IS WE'VE INCREASED OUR REHOUSING CAPACITY BY 44%.

SO WE, SO WE CAN TARGET PEOPLE WHO ARE NEWLY HOMELESS AND RAPIDLY SUPPORT THEM TO CONNECT WITH SUPPORT AND HOUSING, BUT WE CAN ALSO TARGET OR WRAP AROUND BEHAVIOR, HEALTHCARE, PERMANENT HOUSING ASSISTANCE FOR PEOPLE WHO HAVE BEEN STUCK IN SYSTEM FOR A WHILE.

AND THAT COMBINATION OF THINGS THEN CREATES A SYSTEM THAT CAN ACTUALLY REDUCE OUR NUMBERS.

UM, ONE THING WE CAN'T DO IS TURN OFF THE TAP AS A HOMELESS RESPONSE SYSTEM.

WE CAN'T, UM, STRUCTURAL RACISM AND THE AFFORDABLE HOUSING CRISIS, WE CAN ONLY TRIAGE AND GET PEOPLE BACK IN THE HOUSING QUICKLY.

AND WE NOW BUILT THE TOOLS TO BE ABLE TO DO THAT.

UM, AND SO AS ANNUAL INFLOW KEEPS COMING IN BECAUSE OF THE AFFORDABLE HOUSING CRISIS, WE HAVE TO BE EQUIPPED TO THAT EVERY YEAR.

AND SO AND SO IF YOU GO TO THE NEXT SLIDE, WE'VE BEEN ABLE TO DO THAT BECAUSE OF THE WAY THAT WE'VE STRATEGICALLY INVESTED.

AND SO ON THE NEXT SLIDE YOU'LL SEE REDUCTION THAT WE'VE BEEN ABLE TO MAKE IF YOU GO TO THE NEXT TIME.

OH, THANK YOU SARAH.

OKAY, I'M HAVING AN ISSUE HERE.

HOLD ON.

SO LOG ME OUT.

OH, NO PROBLEM.

I MEAN, I THINK YOU GUYS HAVE SEEN THE DATA BEFORE.

I KNOW RAY PRESENTED IT, UM, LAST TIME.

SO I THINK THE STORY THAT IT'S TELLING US IS THAT LEVEL OF INVESTMENT, SEE EX SHELTERED HOMELESSNESS GROWING AND GROWING AND GROWING BY ABOUT 45% BETWEEN 2015 AND 2021 SINCE 2021.

WE'RE NOW SEEING BECAUSE OF THOSE STRATEGIC SHIFTS, WERE GOING IN THE OTHER DIRECTION AND WE GOT THROUGH A LOT MORE WORK TO DO .

UM, BUT THAT WAY OF SHIFTING IS SETTING US APART NATIONALLY.

WE ARE ONE OF A FEW BIG CITIES THAT HAD REDUCTIONS IN HOMELESSNESS LAST YEAR.

UM, WE, AND WE WERE REALLY ONLY A PORTION OF A QUARTER OF REGIONS ACROSS THE COUNTRY THAT SELL REDUCTIONS BECAUSE WITH HOUSING BECOMING MORE AND MORE UNAFFORDABLE IN A VERY HARSH ENVIRONMENT, MEANING TO KEEP PACE WITH THE NUMBER OF PEOPLE FALLING IN, WE'VE GOTTA HAVE STRATEGIC INVESTMENT TO PROVIDE SUPPORT AND FREE HOUSE QUICKLY.

AND WE'VE BEEN ABLE TO DO THAT.

I THINK, I THINK THE RESULTS THAT RAY, I THINK SHOWED TO YOU LAST REALLY THAT OH, I THOUGHT YOU, DID YOU SHARE THIS DATA WITH THEM ALSO? NEIL SHARED WITH EACH OF US INVITATION, SO I THINK 15 OR WAIT, SORRY, THAT'S ON MY DECK.

.

SO, UM, I THINK WE'RE JUST GETTING A LOT OF SIGNALS.

WE, THIS YEAR AT OUR STATE OF HOMELESS, WE SAW SINCE 2021 WHEN WE STARTED THIS IN 19% REDUCTION IN HOMELESSNESS OVERALL, 4% REDUCTION IN UNALTERED HOMELESSNESS, THE LOWEST COUNT IN NEARLY A DECADE.

AND I SAY ALL OF THAT THOUGH, WE, WE UNDERSTAND THAT A LOT OF PEOPLE ARE NOT FEELING THE PROGRESS BECAUSE WE HAVE, UM, THERE ARE AREAS THAT ARE VERY PROBLEMATIC AROUND THE CITY THAT HAVE NEIGHBORS WHO ARE EXTREMELY VULNERABLE AND HAVE BEEN OUTSIDE FOR A VERY LONG TIME THAT AS A SYSTEM WE NEED TO COMMIT TO TACKLING.

AND UM, RAY IS GONNA TALK ABOUT JUST WHAT WE HAVE COMING UP NEXT TO MAKE SURE THAT YES, WE'RE CONTINUING OUR PROGRESS, BUT WE'RE ALSO GETTING TO THAT VERY VULNERABLE POPULATION THAT IT'S VERY VISIBLY HOMELESS.

AND, UM, THERE THAT COMES ALONG WITH PUBLIC HEALTH CONCERNS AND, UM, CHALLENGES WITH OPENING BACK UP PUBLIC SPACES REALLY TO THE COMMUNITY WHEN WE HAVE A LOT OF PEOPLE EXPERIENCING HOMELESSNESS AND VULNERABLE PEOPLE WHO'VE BEEN OUTSIDE FOR A WHILE IN, IN A LOT OF OUR PUBLIC DOWNTOWN AND AROUND THE CITY OF DALLAS.

SO RAY, DO YOU WANNA TALK ABOUT WHAT'S NEXT? SURE.

SO SARAH MENTIONED, UM, THE 24% DECREASE IN UNSHELTERED HOMELESSNESS THAT WE'VE HAD SINCE 2021.

SO OUR NEXT BIG MILESTONE IS FOR US TO GET TO A 50% REDUCTION IN UNSHELTERED HOMELESSNESS BY 2026.

UM, SO THE BIG THING ABOUT THAT IS THAT WE HAD THAT HUGE INFLUX WITH PUBLIC AND PRIVATE, UM, AND DOLLARS COMING INTO THE SYSTEM WITH DALLAS REALTIME IN 2021.

SO ALONG WITH THAT, MOST OF THOSE WERE ONE TIME FUNDING SOURCES THROUGH ARPA DOLLARS, COVID MONEY.

UM, SO NOW WE'RE AT A PLACE WHERE WE'RE LIKE, IF WE DON'T REPLACE THAT MANY IN SOME TYPE OF WAY, WE CAN'T KEEP UP THE MOMENTUM WE'VE HAD.

SO NOT ONLY ARE WE TRYING TO KEEP IT UP, BUT WE'RE TRYING TO INCREASE, UM, THE AMOUNT OF, UM, HOUSING THAT WE'RE DOING.

UH, ONE PER SLIDE.

[01:15:01]

TWO MORE SLIDES, MAYBE TWO.

OKAY.

UM, SO TAKE, IT'S A $30 MILLION, UM, PUBLIC AND PRIVATE INVESTMENT IN THE REHOUSING SYSTEM.

UM, SO 10 MILLION OF THAT WE ALREADY HAVE FROM HUD FEDERAL FUNDING THAT WE WERE ABLE TO GET THROUGH THAT.

UM, THE NOFA SUCH AS OUR NOTICE OF FUNDING, UM, AVAILABILITY EVERY YEAR.

UM, SO WE'VE ALREADY BEEN ABLE TO INCREASE THAT WITH SUSTAINABLE FUNDS THAT WE EXPECT TO HAVE YEAR AFTER YEAR, BUT THERE IS $20 MILLION OF IT THAT WE'RE GOING TO NEED FROM LOCAL AND PRIVATE, UM, FUNDING.

AND WE ARE CURRENTLY WORKING ON, UM, A CAMPAIGN FOR THAT INITIATIVE JUST SO THAT WE CAN KEEP UP WITH THE SYSTEM THAT WE CREATE SO FAR.

UM, AND A LOT OF THAT IS GOING TOWARDS REHOUSING, UM, RESOURCES.

SO THE OTHER THING THAT WE HAVE IS OUR, UM, ENHANCED STREET TO ENCAMPMENT RESPONSE, IF YOU CAN GO TO THE NEXT