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WEST IS RUNNING LATE.

[00:00:03]

IT IS NOW 1:04 WE CALL THE ECONOMIC COMMITTEE COMMITTEE TO ORDER.

[Economic Development on October 7, 2024. ]

FIRST ACTION WE HAVE THE APPROVAL OF MINUTES.

CAN I GET A SECOND? SECOND.

ALL IN FAVOR, SAY AYE.

AYE. ANY OPPOSED? AYES CARRY IT. THE FIRST ITEM ON THE AGENDA, WE GOT A SURVEY OF THE DALLAS BUSINESS OWNER 2024 SURVEY AND WHO IS PRESENTING THAT? DON'T BE SHY STAFF.

COME ON. COME ON DOWN.

GOOD AFTERNOON.

WILL YOU INTRODUCE YOURSELF? I DON'T HAVE YOUR INTRODUCTION, SO LET ME KNOW WHO YOU ARE.

SURE. [INAUDIBLE] ASSISTANT DIRECTOR IN BUDGET AND MANAGEMENT SERVICES.

THIS AFTERNOON WE HAVE JASON MORADO FROM ETC INSTITUTE TO PRESENT THE 2024 BUSINESS SURVEY RESULTS.

EARLIER THIS YEAR, BUDGET AND MANAGEMENT SERVICES PARTNERED WITH ETC INSTITUTE TO ADMINISTER THE 2024 BUSINESS SURVEY.

THE BUSINESS SURVEY WAS LAST CONDUCTED IN 2020.

SORRY 2008 AND 2016.

THE SURVEY, ADMINISTRATION AND DESIGN ARE STANDARDIZED TO ENSURE HIGH QUALITY SURVEY METHODOLOGIES AND RESULTS ARE STATISTICALLY SIGNIFICANT.

GOING FORWARD, THE BUSINESS SURVEY WOULD BE ADMINISTERED EVERY TWO YEARS AND TODAY'S BRIEFING INCLUDES THE PURPOSE OF THE SURVEY METHODOLOGY, LESSONS LEARNED, AND MAJOR FINDINGS. WITH THAT, JASON MORADO, WOULD YOU TAKE IT AWAY? THANKS. MY NAME IS JASON MORADO.

I'M THE VICE PRESIDENT AND DIRECTOR OF COMMUNITY RESEARCH AT ETC INSTITUTE, AND WE ARE A MARKETING RESEARCH FIRM THAT SPECIALIZES IN CONDUCTING COMMUNITY SURVEYS FOR CITY AND COUNTY GOVERNMENTS.

AND WE JUST FINISHED CONDUCTING A BUSINESS SURVEY FOR THE CITY OF DALLAS.

SO TODAY I'M GOING TO WALK THROUGH THE KEY FINDINGS FROM THE SURVEY.

I HAVE JUST A LITTLE BACKGROUND ABOUT ETC INSTITUTE.

WE'RE BASED IN THE KANSAS CITY AREA, BUT WE'RE A NATIONAL LEADER IN PROVIDING MARKET RESEARCH FOR LOCAL GOVERNMENTS.

WE'VE BEEN DOING THIS TYPE OF WORK FOR OVER 40 YEARS, AND IN THE LAST 10 YEARS ALONE, WE'VE CONDUCTED SURVEYS IN MORE THAN A THOUSAND COMMUNITIES ACROSS THE COUNTRY.

SO THIS IS REALLY THE TYPE OF WORK THAT WE SPECIALIZE IN.

JUST A QUICK RUNDOWN OF WHAT I'LL GO THROUGH TODAY.

I'LL GO OVER THE PURPOSE AND METHODOLOGY OF THE SURVEY.

I'LL WALK THROUGH OUR KEY FINDINGS FROM THE SURVEY.

CAN YOU STOP FOR A SECOND? YOU YOU PRESENTED A SLIDE.

IT'S NOT COMING UP.

SO THEREFORE I DON'T KNOW.

ARE WE FOLLOWING THIS SLIDES OR WHAT? MIC] DO WE HAVE SOME TECHNICAL PROBLEM, CHRIS OR WHAT? OKAY, LET'S [INAUDIBLE] WHILE WE TRYING TO GET THAT DONE.

THE MEMORANDUM LET'S GO WITH C.

DOES ANYONE HAVE ANY QUESTION WITH NO, NO.

LET'S GO WITH B YEAH B AGENDA [INAUDIBLE] THE EAST DOCK REDEVELOPMENT PROJECT AT

[00:05:05]

EAST CLARENDON DRIVE AND SOUTH EWING THAT IN DISTRICT FOUR.

KEVIN SPATH.

[INAUDIBLE] DON'T RUSH KEVIN.

COME ON DOWN.

KEVIN SPATH, INTERIM DIRECTOR, OFFICE OF ECONOMIC DEVELOPMENT.

HAPPY TO TAKE ANY QUESTIONS OR WALK YOU THROUGH THIS ITEM.

CHAIR. YES, MA'AM.

I SEE THAT YOU'RE LOOKING AT ME, SO I GUESS IT'S OKAY FOR ME TO GET THIS ATTENTION.

HOWEVER, I HAVE NO QUESTIONS BECAUSE I HAVE NOT HAVE THE ADVANTAGE OF REALLY GOING DEEP INTO THIS PARTICULAR PROJECT.

SO I WOULD IMAGINE WHEN IT GETS TO THE COUNCIL, I WILL HAVE QUESTIONS, MAYBE, MAYBE NOT.

ONE OF THE THINGS THAT LOOMED OUT AT THIS EARLY ON WHEN IT WAS PRESENTED, WAS THERE WERE SOME LEGAL CHALLENGES, AND I WANTED TO MAKE SURE THAT I DID NOT, THAT I GOT THOSE LEGAL QUESTIONS ANSWERED.

SO WHATEVER YOU HAVE IN THIS BRIEFING TODAY, I DON'T HAVE ANY OTHER COMMENTS ON IT EXCEPT THAT I WANT TO MAKE SURE THAT WHAT WE ARE DOING IN TERMS OF THE FUNDING AND THE TRANSFERS OF FUNDING AND THE UTILIZATION OF FUNDS TO FUNDS IN PARTICULAR, ARE ALL LEGAL AND IN ORDER.

AND I'M NOT TAKING THAT OPPORTUNITY TO MEET WITH WITH THE ATTORNEYS TO GET FURTHER UPDATES.

SO THAT'S THOSE ARE MY COMMENTS ON THIS PARTICULAR PROJECT.

THANK YOU. CHAIRMAN WEST.

NO, THANK YOU, CHAIRMAN.

AND I WANT TO JUST COMMEND MY COLLEAGUE ON FROM D4 WITH THIS.

THIS IS A COOL ADAPTIVE REUSE PROJECT BY REALLY GREAT DEVELOPER WITH A TRACK RECORD IN D1, A.J.

RAMLER AND HIS TEAM.

ONE ONE QUESTION I HAD, WHICH.

I'M SORRY I DIDN'T SEND THIS TO YOU BEFOREHAND, BUT ON THE I KNOW THE URBAN DESIGN PEER REVIEW DID LOOK AT THIS RIGHT ON THEIR SITE PLAN.

THEY DID.

AND AND THIS PROPERTY IS IT'S CLOSE TO DART STATION, CLOSE TO THE ZOO.

IT COULD SERVICE A WHOLE LOT OF PEOPLE, RIGHT? THAT'S CORRECT.

WAS THERE ANY REQUIREMENTS IN THE TIF PACKAGE THAT THE SIDEWALK IN FRONT OF THEIR SITE GET WIDENED, OR HAS THAT ALREADY BEEN DONE? HOW'S THE SIDEWALK INFRASTRUCTURE IN FRONT OF THERE? GOOD AFTERNOON, COMMITTEE MEMBERS.

MY NAME IS TAMARA LEAK AND I'M INTERIM ASSISTANT DIRECTOR.

THERE WERE DISCUSSIONS ABOUT PUBLIC IMPROVEMENTS AROUND THE ENTIRE SITE.

ONE OF THEIR COMMENTS WAS THAT IF THERE IS A ROADWAY CHANGE IN THE FUTURE, THAT THIS DEVELOPMENT WORK WITH THE WIDENING OF SIDEWALKS AND PROVIDING BUFFERS ALONG CLARENDON AS IT RELATES TO VIOLA STREET, THEY ARE PLANNING TO MAKE IMPROVEMENTS ALONG VIOLA STREET.

OKAY. ALL RIGHT.

CLARENDON STRETCHES THROUGH DISTRICT ONE AND THEN GOES ON TO DISTRICT FOUR.

IT'S A SPEEDWAY FOR CARS.

MY NEIGHBORS ARE ALWAYS COMPLAINING ABOUT IT.

AND TRYING TO CROSS THAT STREET AS A PEDESTRIAN IS YOU'RE PUTTING YOUR LIFE IN YOUR HANDS.

SO I WOULD DEFINITELY SUPPORT THAT IN THE FUTURE.

AND YEAH, I'LL PROBABLY HAVE MORE QUESTIONS LIKE MY COLLEAGUE ONCE WE GET TO COUNCIL ON THIS.

THANK YOU. CHAIRMAN ATKINS.

YES, MA'AM. MY COLLEAGUE MENTIONED SOMETHING, AND WHETHER I'M HERE OR NOT, I WANTED TO MAKE SURE I PUT THAT ON THE RECORD.

ON VIOLA STREET, ONE OF THE THINGS THAT I HAVE BEEN FOCUSED ON FOR A NUMBER OF YEARS IS GENTRIFICATION AND DISPLACEMENT? WE HAVE ONE.

WE HAVE TWO PROPERTIES.

WE HAVE A AUTOMOTIVE REPAIR SHOP WHICH IS BEING MANNED BY IT'S NOT THE I MET THE OWNER, BUT THE SON OF THE DECEASED OWNER OF THAT PROPERTY IS IN CHARGE OF THAT PARTICULAR PLACE.

BUT WE HAVE A RESIDENT, A SENIOR CITIZEN THAT, IN MY OPINION, I'M SPEAKING ON MY OPINION, HAVE BEEN IN A SENSITIVE POSITION FOR SOME YEARS AND I HAVE WORKED HARD AS MUCH AS I COULD TO MAKE SURE SHE'S AWARE OF WHAT'S GOING ON AND THAT WE DON'T HAVE ANY PROJECTS THAT WILL DISPLACE HER. FINANCIALLY SHE CANNOT GO ANYWHERE.

BUT THAT IS SOMETHING THAT WE, WE, WE TOY WITH AS WE TALK ABOUT PROGRESS.

WE HAVE SENIORS AND THOSE WHO ARE NOT AS FORTUNATE AS SOME OTHERS TO BE ABLE TO SELL THEIR HOMES AND GO TO OTHER PLACES.

AND THIS, THIS INDIVIDUAL, I'M ALSO TRYING TO WORK WITH HER TO GET SOME HOME REPAIR WORK MONEY, BUT I WANT TO BE VERY CAREFUL AND UNDERSTANDING THAT IT IS NEVER MY INTENTION TO DISPLACE ANY RESIDENT, ESPECIALLY WHEN THEY ARE STRUGGLING TO MEET DAY TO DAY.

SO WE DO HAVE SOMEONE WHO COMES ON THE SIDE OF HER HOME THAT WE ARE WORKING TO MAKE SURE SHE GETS THE HELP SHE NEEDS FROM THE CITY TO BE STABILIZED, AND I WANT THAT TO BE TO

[00:10:07]

BE A PART OF THE PERPETUAL CONVERSATION AS WE TALK ABOUT GENTRIFICATION AND PROTECTING TAXPAYERS.

SO SINCE COLLEAGUE FROM DISTRICT ONE MENTIONED THAT, I WANTED TO PUT THAT ON THE RECORD, AND IF I HAVE TO GO INTO IT DURING THE COUNCIL, WE WILL.

BUT AS I STATED EARLIER, PART OF MY JOB AND MY ASSIGNMENT IS TO MAKE SURE I DO MY HOMEWORK AND I AM NOT I'M NOT ABLE TO DO WHAT YOU WANT ME TO DO TODAY WITHOUT GOING INTO SOME MORE HOMEWORK.

AND I WANT TO BE VERY CLEAR ABOUT THAT, BECAUSE SO MANY TIMES PEOPLE READ INTO STUFF THAT'S NOT THEIR CHAIRMAN.

SO I WANT TO MAKE SURE IT'S ALL ABOUT PROTECTION OF THAT, OF THAT RESIDENT IN PARTICULAR.

AS WE TALK ABOUT FUTURE EXPANSIONS ALONG VIOLA.

THANK YOU. CHAIRMAN.

CHAIRMAN WEST. YEAH.

JUST ONE MORE QUICK GENERAL COMMENT.

I AM LOVING SEEING YOU GUYS DO USE TIF FUNDS FOR ADAPTIVE REUSE PROJECTS.

SO OFTEN WE SEE NEW CONSTRUCTION, NEW BUILD, WHICH YOU KNOW, WE NEED TO DO AS WELL.

BUT THE ADAPTIVE REUSE RECONFIGURING WHAT'S ALREADY THERE BUILT INTO THE FABRIC OF THE NEIGHBORHOODS, I JUST I LOVE IT.

SO KEEP KEEP THAT COMING.

CHAIRMAN RIDLEY. THANK YOU, MR. CHAIR. AT SOME POINT IN THIS PROCESS, DOES SOMEONE LOOK AT THE MARKETABILITY OF THIS COMMERCIAL SPACE TO DETERMINE THAT THERE IS INDEED A MARKET FOR TENANTS IN THIS BUILDING? COUNCIL MEMBER RIDLEY.

YES. THE ANSWER IS YES.

STANDARD PART OF OUR UNDERWRITING PROCESS.

AND SO A MARKET STUDY OR SOMETHING ANALOGOUS TO THAT IS REQUIRED TO BE SUBMITTED TO US AND OUR UNDERWRITER REVIEWS THAT.

OKAY. AND THAT THE DEVELOPER IN THIS CASE HAS SUBMITTED THAT AND YOU'VE REVIEWED IT AND FOUND IT ACCEPTABLE.

YES, SIR. OKAY.

THANK YOU. ANYONE ELSE? I GUESS KEVIN, WILL YOU GET WITH COUNCILWOMAN ARNOLD FOR ANY QUESTIONS BECAUSE I DON'T WANT TO HAVE A BRIEFING DURING AGENDA TIME.

SO IT'S A QUESTION THAT YOU NEED TO ASK MAKE SURE YOU GET WITH HER.

SO THEREFORE, WE WON'T SPEND A WHOLE DAY ON BRIEFING THIS ITEM.

THANK YOU. CHAIR I SAID LEGAL.

OKAY, WELL, WE GOT A LEGAL QUESTION.

SO THAT'S ATTORNEY.

SO WHOEVER THE ATTORNEY IS OUT THERE, LET'S GET WITH WITH COUNCILWOMAN ARNOLD BEFORE THIS ITEM COME UP.

IT'S A LEGAL QUESTION, SO GET THOSE ADDRESSED.

THANK YOU. LET'S GO TO BRIEF ITEM NUMBER C, KEVIN, THE RECOMMENDATION TO FILL THE TWO VACANCIES ON THE DALLAS ECONOMIC DEVELOPMENT CORPORATION BOARD.

THANK YOU. CHAIRMAN.

THERE'S TWO VACANCIES ON THE DALLAS ECONOMIC DEVELOPMENT CORPORATION BOARD.

THE NOMINATING COMMITTEE HAS RECOMMENDED THAT CHRIS HINEBAUGH AND AMBASSADOR JEANNE PHILLIPS BE SELECTED TO TO FILL THOSE VACANCIES. AND SO THIS ITEM IS AN UPCOMING AGENDA ITEM FOR OCTOBER 23RD, FULL CITY COUNCIL CONSIDERATION.

OKAY. ANY QUESTION WITH THAT? OKAY. LET'S GO TO ITEM D.

MISS LIU.

SELF CERTIFICATION PROGRAM UPDATE PLAN AND DEVELOPMENT.

GOOD AFTERNOON, SAM ISKANDER, INTERIM DEPUTY DIRECTOR AND BUILDING OFFICIAL.

OKAY. SELF CERTIFICATION PROGRAM.

I'M GOING TO GO TO CHAIRMAN WEST.

THANK YOU CHAIRMAN.

AND FAR AS A JUST A HISTORICAL OVERVIEW HERE, THIS ACTUALLY WE WERE ASKING FOR THIS BACK IN THE EARLY DAYS OF COVID CHAIRMAN REMEMBERS THAT WE PASSED IT I THINK AFTER THAT.

AND THE CITY MANAGER STOOD IT UP RECENTLY TO ALLOW ARCHITECTS AND ENGINEERS TO SELF-CERTIFY THEIR, THEIR WORK.

AND I'M GLAD THAT THIS IS NOW COMING ABOUT.

SO WE LAUNCHED IT IN FEBRUARY 15TH, 2024.

WE'VE ONLY HAD THREE CONSULTANTS THAT HAVE BEEN APPROVED.

WHY DO WE THINK IT'S SO SLOW IN PICKING UP STEAM? BECAUSE I HAD HEARD FROM THE INDUSTRY DALLAS BUILDERS ASSOCIATION BACK IN THE OLD DAYS THAT THAT WAS THIS WAS SOMETHING THAT WAS IN HIGH DEMAND.

SO DO YOU HAVE ANY INDICATION OF WHY IT MORE HAVE NOT SIGNED UP? I HONESTLY DON'T KNOW WHY ANYBODY ELSE IS NOT SIGNING UP THE PROGRAMS OUT THERE.

WE'RE OFFERING TRAINING FOR THE PROGRAM.

ONLY THREE APPLICANTS HAVE APPLIED, AND WE HAVEN'T RECEIVED ANY OTHER APPLICATIONS.

I'M NOT SURE.

MAYBE WE NEED TO DO A LITTLE BIT MORE OUTREACH AND KIND OF LET THE DEVELOPMENT COMMUNITY KNOW ABOUT IT AGAIN.

[00:15:01]

WELL, I WOULD JUST SAY, YOU KNOW, IF THE IF THERE'S AN ISSUE WITH, LIKE, IT'S TOO RIGOROUS OR THERE'S TOO MANY REQUIREMENTS OR SOMETHING, I'D LIKE TO KNOW THAT MAYBE IT'S JUST SOMETHING WE CAN'T GET AROUND.

BUT I WOULD LIKE TO KNOW WHAT THE ISSUES ARE WITH THAT.

AND I WOULD JUST ASK THE CHAIR IF WE CAN JUST HAVE A REGULAR CHECK IN ON THIS, AND MAYBE IT DOESN'T HAVE TO BE EVERY, EVERY MONTH, BUT MAYBE QUARTERLY.

SO WE COULD JUST SEE IF THIS PROGRAM IS PICKING UP STEAM.

THAT'S IT. THANK YOU.

OKAY. CHAIRMAN RIDLEY.

THANK YOU, MR. CHAIR.

ARE THERE ANY FEES ASSOCIATED WITH THIS FOR THE APPLICANTS? YES, THERE IS A FEE IF AN APPLICANT FOR A COMPANY WANTS TO APPLY.

AND THEN THERE'S ANOTHER FEE IF A COMPANY WANTS TO APPLY AND HAVE MORE SELF CERTIFIERS WITHIN THAT COMPANY.

AND THEN OBVIOUSLY THAT FEE INCLUDES THE ANNUAL TRAINING THAT WE PROVIDE.

WHAT WHAT'S THE AMOUNT OF THOSE FEES? THE EXACT FEE I THINK IT'S AROUND $500 FOR THE FEE FOR A COMPANY.

I APOLOGIZE, I DON'T.

HAS THERE BEEN ANY PUSHBACK FROM POTENTIAL APPLICANTS ABOUT THE AMOUNT OF THOSE FEES BEING TOO HIGH? I'M SORRY. SAY AGAIN.

HAS THERE BEEN ANY PUSHBACK FROM POTENTIAL APPLICANTS OR PEOPLE INTERESTED IN THIS PROGRAM WHO SAY THAT THEY THINK THE FEE IS TOO HIGH? NO, I HAVE NOT HEARD ANYTHING ABOUT THAT AT ALL.

OKAY. AND AS I UNDERSTAND IT, THIS SELF CERTIFICATION PROGRAM REFERS TO DESIGN FIRMS THAT ARE DOING THE DESIGN FOR THE STRUCTURE TO BE ABLE TO CERTIFY COMPLIANCE WITH THE BUILDING PERMIT, BUT THEY CAN'T DO THAT FOR OTHER COMPANIES PROJECTS. CORRECT.

UNDER THIS PROGRAM, THIS IS ONLY FOR THEIR OWN PROJECTS.

THE THE SELF CERTIFIER CAN CERTIFY TO ANY PROJECT THAT THEY FEEL THAT THEY CAN REVIEW FOR CODE COMPLIANCE ON BEHALF OF THE CITY.

OH SO EVEN IF IT'S A DESIGN BY AN ENTIRELY SEPARATE DESIGN FIRM, THAT THIS AUTHORIZES THEM TO REVIEW THOSE PLANS FOR COMPLIANCE? CORRECT. OKAY.

DON'T WE ALREADY HAVE A PROGRAM TO USE CONSULTANTS OUTSIDE OF OUR DEPARTMENT TO PROVIDE BUILDING PERMIT REVIEW UNDER CONTRACT TO THE CITY? UNDER CONTRACT THROUGH THE CITY.

YES, WE DO HAVE A CONSULTANT THAT PERFORMS THE REVIEWS.

WE ARE USING THEM IN TWO WAYS.

FIRST OF ALL, PER HOUSE BILL 14, IF WE FAIL TO MEET OUR REVIEW DEADLINES, THERE'S A THIRD PARTY CONSULTANT THAT CAN PERFORM THE REVIEW ON OUR BEHALF.

THEY CAN DO REVIEW AND ALSO INSPECTION.

AND THEN SORRY, I JUST DREW A BLANK.

WELL, CAN THE CITY REFER APPLICATIONS FOR BUILDING PERMIT TO THAT CONSULTANT BECAUSE OF INSUFFICIENT STAFF RESOURCES TO REVIEW IT IN A TIMELY FASHION? NO, THEY ARE ONLY AVAILABLE TO PERFORM THE REVIEWS IN SITUATIONS WHERE WE MEET, WHERE WE MISS OUR DEADLINE TO PERFORM THE REVIEW PER PER THE LOCAL GOVERNMENT CODE.

OKAY. AND SO THIS PROGRAM, ONE OF ITS INTENDED CONSEQUENCES, I ASSUME, IS TO REDUCE THE PRESSURE ON CITY STAFF IN TURNING AROUND BUILDING PERMIT APPLICATIONS SO THAT WE DON'T RUN UP AGAINST THAT DEADLINE.

EXACTLY. AND I'M SORRY YOU BROUGHT UP THAT WAS THE SECOND POINT AS WELL, IS IN A CASE WHERE WE ARE SHORT STAFFED AND WE'RE NOT ABLE TO MEET THE DEMAND, WE'LL GET THE THIRD PARTY CONSULTANT TO HELP US.

YEAH, YEAH.

OKAY. THANK YOU.

I GUESS LET ME TRY TO CLARIFY WE ARE SHORT STAFFED.

IS THAT CORRECT? WE ARE SHORT STAFFED ONLY IN ONE AREA, WHICH IS THE FIRE ENGINEERING CODE REVIEW.

BUT OTHER THAN THAT, WE'VE GOT ADEQUATE STAFF IN PLACE IN ALL OF OUR SPECIFIC DISCIPLINE REVIEWS TO PERFORM THOSE REVIEWS IN A TIMELY MANNER. AND WITHIN OUR OUR TURNAROUND GOALS.

SO? SO THEREFORE THERE IS NOT AN URGENT TO HAVE A SELF CERTIFICATION PROGRAM, YOU KNOW, BECAUSE PEOPLE ARE NOT APPLYING FOR IT BECAUSE WE'RE NOT WE DO HAVE STAFF TO ACCOMMODATE? WE HAVE STAFF TO ACCOMMODATE.

AND OUR TURNAROUND TIMES ARE EXCELLENT RIGHT NOW.

SO WHAT IS THE ADVANTAGE TO HAVING A SELF SERVICE PROGRAM? WHAT IS IT ADVANTAGE AND WHY BACK TO CHAIRMAN WEST.

[00:20:01]

WHY ARE THEY NOT TAKING ADVANTAGE OF IT? BECAUSE OF THE YOU DID A SURVEY AND SAID WHY? I, WE HAVE NOT DONE A SURVEY TO FIND OUT WHY, BUT IF A DEVELOPER OR A BUILDER WANTS SOMEONE ELSE TO PERFORM THE REVIEW INSTEAD OF THE CITY, AND THAT SELF CERTIFIER IS WILLING TO TAKE THAT RISK AND, AND PERFORM THE REVIEW ON THEIR BEHALF.

I CONSIDERING OUR TURNAROUND TIMES ARE SO GOOD, I'M NOT SURE WHY.

OKAY. SO HOW DID THIS COME ABOUT? I'M JUST TRYING TO CURIOUS.

YOU KNOW, WE BRING WE WE WORK ON DATA DRIVEN, AND WE'RE GOING TO PUT THIS IN IN MOTION.

AND NO, WE'RE NOT USING.

SO I'M TRYING TO FIND WHY THIS TOOL CAME ABOUT IN A TOOL BELT.

WHY? I MEAN, WHAT WAS THE PURPOSE? THERE WAS A POINT WHEN WE WERE SEVERELY SHORT STAFFED AND WE WERE NOT PERFORMING REVIEWS WITHIN THE EXPECTED TIMEFRAMES.

THERE WERE TIMES WHEN EVEN OUR REVIEW TIMES EXCEEDED THE LOCAL GOVERNMENT CODE REQUIREMENTS.

SO THERE WAS A PUSH FOR THE SELF-CERTIFICATION PROGRAM.

THERE WAS A PUSH FOR THIRD PARTY REVIEWS TO KIND OF FILL IN THAT GAP SO THAT DEVELOPERS CAN GET THEIR PERMITS QUICKER AND BEGIN CONSTRUCTION QUICKER. BUT THAT'S NOT THE CASE ANYMORE.

WE ARE ON THE PLAN REVIEW SIDE.

WE ARE STAFFED AND PERFORMING WELL.

SO YOU CAN YOU CAN GO ON RECORD AND YOU'RE GOING TO MAKE A STATEMENT TO THE PUBLIC THAT WE ARE NOT SHORT OF STAFF OR WE CAN USE A SELF CERTIFICATION PROGRAM, BUT RIGHT NOW WE ARE HAVING ENOUGH STAFF TO HANDLE THIS.

WE'RE NOT NEEDING THE SELF SERVICE CERTIFICATION PROGRAM.

IT'S A GOOD TOOL IN THE TOOL BOX.

BUT BUT PEOPLE ARE NOT USING IT.

BECAUSE THE REASON WHY BECAUSE WE HAD ENOUGH STAFF TO TAKE CARE OF THE THE CERTIFICATION, IF THAT'S WHAT YOU'RE SAYING.

YEAH. I DON'T I DON'T WANT TO PUT IT ON RECORD.

I DON'T WANT TO PUT WORDS IN YOUR MOUTH.

YES. WE HAVE ADEQUATE STAFF TO PERFORM REVIEWS WITHIN OUR EXPECTED TIME FRAMES, WHICH IS A 15 BUSINESS DAYS FOR A FIRST REVIEW AND 10 BUSINESS DAYS FOR SECOND AND SUBSEQUENT REVIEW.

AND THAT'S WHAT WE'RE TRYING TO GET TO THOSE DAYS WE WERE REFERRING TO AS THOSE THOSE DAYS WAS A CONCERN IN THE PAST.

OKAY. WITH THAT, CHAIRMAN, I THOUGHT YOU HAD YOUR LIGHTS ON.

YES, TO THAT SAME POINT, I'M WONDERING IF ONE OF THE REASONS THAT WE HAVEN'T SEEN MORE APPLICANTS FOR THIS PROGRAM IS CONCERNS OVER LEGAL LIABILITY.

IF THESE SELF-CERTIFYING DESIGN FIRMS MAKE A MISTAKE IN THEIR CERTIFICATION PROCESS, THERE'S A PROBLEM WITH THE BUILDING.

THEY WOULD, I ASSUME, HAVE LEGAL LIABILITY FOR THAT.

THAT'S CORRECT. WHEREAS IF THE CITY IS GRANTING THE BUILDING PERMIT, THEY CAN'T SUE THE CITY FOR MISSING SOMETHING IN THE PLANS.

BUT IF THIS IS A PRIVATE ENTITY TAKING ON THAT RESPONSIBILITY, THEY WOULDN'T HAVE THE SHIELD OF SOVEREIGN IMMUNITY THAT THE CITY DOES.

IF I WERE A DESIGN FIRM, I THINK I'D THINK TWICE ABOUT THAT.

DO YOU THINK THAT'S POSSIBLE? IT'S VERY POSSIBLE, YES.

AND WE ARE SPENDING A LOT OF TIME TRAINING THE PRIVATE CONSULTANTS AND THE SORT OF SELF CERTIFIERS.

AND OUR LAST TRAINING, WE SPENT THE TIME TO SHOW THEM THE CODES, TO SHOW THEM OUR ADDENDUMS TO THE CODES, MAKE SURE THEY FULLY UNDERSTAND WHAT THEY HAVE TO REVIEW AGAINST AND MAKE SURE THAT THEY'RE IN COMPLIANCE WITH THE CODES.

RIGHT? WELL, IT MIGHT BE WORTH HAVING AN INFORMAL CONVERSATION WITH A COUPLE OF THE LARGER DESIGN FIRMS TO SEE IF THEY'RE FAMILIAR WITH THE PROGRAM, AND IF THEY ARE, WHY THEY AREN'T PARTICIPATING.

JUST A THOUGHT.

SURE. ANYONE ELSE? OKAY. WITH THAT, LET'S GO TO ITEM E OVERSIGHT OF MOTOR VEHICLE REGISTRATION UPDATE.

GOOD AFTERNOON.

ANDREA [INAUDIBLE], DEPUTY DIRECTOR FOR ZONING AND PLANNING AND DEVELOPMENT.

WE BRIEFED THIS ITEM BY MEMO IS TRACKING IS A CODE AMENDMENT, AND IT'S CURRENTLY SCHEDULED FOR CITY COUNCIL OCTOBER 23RD.

I'M HERE FOR ANY QUESTIONS WITH SARAH MAY, INTERIM ZONING ADMINISTRATOR FOR THE DEPARTMENT.

DO ANYONE HAVE ANY QUESTIONS ABOUT ITEM E, OVERSIGHT OF MOTOR VEHICLE RISK? CHAIRMAN RIDLEY. THANK YOU, MR. CHAIR. I SEE THE CHANGES THAT YOU'RE PROPOSING.

HOW DID YOU ARRIVE AT THOSE RECOMMENDED CHANGES? IT IS, PER THE MEMO AS YOU CAN SEE, IT STARTED ACTUALLY WITH CODE COMPLIANCE LETTING US KNOW AND LETTING

[00:25:04]

QUALITY OF LIFE COMMITTEE BACK IN DECEMBER 2022 THAT THEY DO HAVE A HARDSHIP IN ENFORCING OVERSIZE OR COMMERCIAL VEHICLES BEING PARKED, PARKED IN THE FRONT YARD.

SO WE WANTED TO CLARIFY THE CODE TO ENSURE THAT THESE COMMERCIAL VEHICLES ARE NOT DEFINED BY WEIGHT, BUT BY THEIR APPEARANCES LENGTH.

HOW MANY WHEELS? SO IT'S JUST TO BE EASIER RECOGNIZABLE.

ALSO LIKE THE MEMO EXPLAINS, YOU KNOW, EVEN PERSONAL VEHICLES NOW ARE A LITTLE BIT BIGGER, BUT THEY ARE NOT COMMERCIAL VEHICLES.

SO WE WANTED TO AGAIN CLARIFY AND MAKE IT EASIER RECOGNIZABLE.

SO HOW WOULD YOU MAKE THAT DISTINCTION, OR HOW WOULD CODE MAKE THAT DISTINCTION BETWEEN A PERSONAL VEHICLE THAT WAS OVERSIZE AND A COMMERCIAL VEHICLE? THERE IS A IN THE MEMO ON THE SECOND PAGE, THERE IS A LITTLE DRAWING THAT COMPARES THEM.

AND WE'RE ALSO CREATING A DEFINITION.

AND I CAN EXPLAIN IT THAT WE'RE GOING TO CREATE A NEW TERM THAT'S CALLED OVERSIZE MOTOR VEHICLE.

AND THE DEFINITION SAYS THAT THE VEHICLE IS MORE THAN 22FT FROM END TO END, MORE THAN 8 FEET AT ITS WIDEST POINT.

MORE THAN 9 FEET FROM THE GROUND TO ITS HIGHEST POINT.

AND THIS IS EASIER FOR ME TO UNDERSTAND WITH TWO OR MORE REAR AXLES SUCH AS TRUCKS, TRUCK TRAILERS, AND SIMILAR VEHICLES, AND THIS OR DESIGNATED TRANSPORT MORE THAN 15 PASSENGERS, INCLUDING THE DRIVER.

AND THEN WE GO ON AND WE CREATE A DEFINITION FOR AN OVERSIZED TRAILER AND ALSO EXPLAIN WHAT A TRAILER MEANS.

WELL, I UNDERSTAND ALL OF THAT, BUT THERE'S NO OBJECTIVE CRITERIA OTHER THAN WHAT YOU HAVE JUST READ TO DETERMINE THE DIFFERENCE BETWEEN A COMMERCIAL AND A PERSONAL VEHICLE.

SO IF A PERSONAL VEHICLE HAD TWO REAR AXLES, IT WOULD BE CONSIDERED AN OVERSIZE MOTOR VEHICLE AND PROHIBITED TO BE PARKED IN RESIDENTIAL LOT.

CORRECT? YES.

CORRECT. OKAY.

SO WE'RE REALLY DISPENSING WITH A PERSONAL USE VERSUS COMMERCIAL USE DISTINCTION.

ITS OBJECTIVE CRITERIA SIZE AXLES NO LONGER WEIGHT.

CORRECT? YES.

CORRECT. THANK YOU.

QUESTION THAT THE OLDEST VEHICLE REGULATION YOU KNOW, MOST RESIDENTS YOU KNOW FOR COMMERCIAL OR HOBBIES WHATEVER THEY DRIVE THOSE TYPE OF VEHICLES BECAUSE THEY'RE NOT COMMERCIAL BUT THEY'RE USING THEIR PARKING, THEIR RESIDENCE.

SO HOW ARE YOU GOING TO DISTINGUISH THE DIFFERENT.

HI, SARAH BAY, INTERIM ZONING ADMINISTRATOR.

SO THERE IS A PROVISION THAT REALLY JUST PROHIBITS IT IN THE IN THE AREA BETWEEN THE BUILDING AND THE STREET.

SO IF THEY DO HAVE SOME VEHICLE THAT'S LARGER THAN WHAT THE OVERSIZE VEHICLE DIMENSIONS ARE, THEN THEY COULD JUST PARK IT BEHIND THE FRONT FACADE AS LONG AS IT'S ON AN APPROVED SURFACE.

OH, YOU MEAN PARK BEHIND WHAT? YOU SAID PARKING BEHIND SOMETHING I MEAN.

THAT THEY CAN PARK THAT VERY LARGE VEHICLE THAT YOU WERE ASKING ABOUT.

YOU KNOW, IT DOESN'T MEET THE DIMENSIONS OF THE OVERSIZE VEHICLE.

AS LONG AS IT'S NOT IN THE FRONT OF THE BUILDING, SO THEY CAN PARK IT IN THE BACKYARD.

THEY CAN PARK IT BASICALLY IN THE BACKYARD OR THE SIDE YARD.

BUT YOU CAN'T THEY CANNOT PARK ON THE STREET.

THE STREET IS ACTUALLY REGULATED IN CHAPTER 28.

SO THIS CODE AMENDMENT DOESN'T CHANGE ANYTHING THAT'S ALLOWED ON THE STREET, BUT THEY CAN'T PARK ON THE STREET.

I THINK THEY CAN.

I DON'T KNOW. I MEAN, YOU THINK I MEAN I MEAN, YEAH, I MEAN, THERE'S A WHOLE LOT OF PEOPLE DRIVING TODAY IN TODAY'S SOCIETY WITH, WITH DUAL AXLES AND ALL OF THAT. YOU KNOW, IT COULD BE A RECREATIONAL VEHICLE.

IT COULD BE A PERSONAL PERSON VEHICLE, IT COULD BE A COMMERCIAL.

BUT I'M JUST TRYING TO FIND HOW DO WE DISTINGUISH THE DIFFERENT, YOU KNOW, AND WE NEED TO GET THIS OUT.

SO WE'RE TALKING ABOUT THIS OVERSIZED MOTOR VEHICLE REGULATION.

I SEE NUMEROUS THOSE TYPES OF VEHICLES PARKED IN MY NEIGHBORHOOD AND OTHER NEIGHBORHOODS.

SO I'M JUST TRYING HOW DO WE MARKET.

HOW DO WE FOR FOR THIS CODE AMENDMENT FOR TODAY'S PURPOSES, WE'RE TALKING ONLY ABOUT PRIVATE PROPERTY, BECAUSE THAT'S THE PURVIEW OF 51 AND 51A.

BUT ON STREET PARKING FOLLOWS CHAPTER 28.

SO I WOULD SAY THAT'S A DEPARTMENT OF TRANSPORTATION DISCUSSION.

AND WE DIDN'T WE WEREN'T ASKED BY THAT DEPARTMENT TO MAKE ANY CHANGES TO CHAPTER 28.

[00:30:03]

WELL, I THINK WE GOT CHAIRMAN NARVAEZ IN TRANSPORTATION I THINK THAT BEFORE WE LET THIS OUT, I THINK WE NEED TO RETHINK THIS.

I THINK THERE'LL BE SOME ISSUES.

THAT'S JUST MY OPINION, YOU KNOW? I'M SORRY I'LL SPEAK WITH DEV AND SEE IF IT CAN BE READY IN TIME FOR OUR NEXT COMMITTEE.

OKAY. THANK YOU. THANK YOU CHAIRMAN.

CHAIRMAN ARNOLD.

THANK YOU. I AM APPRECIATIVE OF THE FACT THAT WE'RE PAUSING FOR A MOMENT.

I WAS TRYING TO FIND MY MEMORANDUM ON THIS ITEM.

THE QUESTION YOU ASKED ABOUT PARKING ON STREET PARKING.

WE NEED TO IN THE RECENT CHANGES, AND I DON'T KNOW IF YOU'RE SPEAKING OF THE CODE ABOUT THAT WAS RECENTLY ADOPTED THAT WENT INTO EFFECT OCTOBER 1ST ABOUT ON STREET PARKING WITH VEHICLES THAT ARE NOT IN COMPLIANCE WITH THE STATE LAW.

YOU'RE NOT SPEAKING OF THOSE.

SO THIS IS WHAT I'M GLAD ABOUT TO CHAIRMAN NARVAEZ, IN TERMS OF THE TRANSPORTATION, WE NEED TO BE VERY CLEAR ON THE MESSAGES THAT WE'RE MESSAGES AND MESSAGING THAT WE'RE PUTTING OUT TO THE PUBLIC, AND IT NEEDS TO BE PUT OUT IN AMPLE TIME SO THAT PEOPLE CAN PREPARE, BECAUSE YOU DON'T WANT CODE TO START GOING THROUGH TO PROVIDE TICKETS FOR THESE INDIVIDUALS.

RIGHT NOW, IF YOU'RE ENGAGING OR ENTERTAINING, THE THOUGHT OF US BEING ABLE TO PARK THESE VEHICLES ON THE STREETS, SOME OF THE SOME OF THE COMMUNITIES THAT I HAVE VISITED AND I'M SPEAKING, I'M GOING TO STAY IN DISTRICT FOUR.

IF WE ADD ANYTHING ELSE TO THE STREET, LIVES ARE IN DANGER.

SERIOUSLY, FIRE DEPARTMENT CAN'T GET THROUGH, THE POLICE CAN'T GET THROUGH.

AND THESE COMMUNITIES THAT I'M SPEAKING OF HAVE NO BACK ENTRY.

SO WHAT'S HAPPENING IS THAT WORKERS WHO WORK FOR VARIOUS CORPORATIONS OR BUSINESSES, THEY'RE BRINGING THEIR WORK TRUCK HOME, PARKING THEM ON THE STREET.

SO WE NEED TO BE CLEAR ABOUT WHAT THE LAW IS, WHAT THE POLICY IS, WHAT THE ORDINANCE IS, SO THAT PEOPLE WILL NOW UNDERSTAND IF YOU HAVE A PARK, A DRIVEWAY, PARK IT THERE.

IF YOU DON'T HAVE A DRIVEWAY, YOU CAN'T PARK IT THERE.

WE'RE TALKING ABOUT PEOPLE WHO ARE PARKING LONG TERM ON THE STREETS.

I HAVE CONSTITUENTS RIGHT NOW AT CEDAR CREST WHO ARE JUST OUTRAGED THAT WE'RE ALLOWING THAT WE ALLOW THESE VEHICLES, CHAIRMAN AND COUNCIL MEMBERS AND THE PUBLIC, TO BE PARKED ON PUBLIC STREETS FOR MONTHS AND YEARS AT A TIME.

SO WE NEED TO BE CLEAR ABOUT WHAT THE POLICY IS CLEAR IN TERMS OF MARKETING CLEAR SO NO ONE IS CONFUSED ABOUT WHEN DID THAT HAPPEN? WE NEED TO BE AGGRESSIVE IN GETTING THIS OUT BECAUSE YOU'RE TALKING ALSO ABOUT BEING ABLE TO CONFISCATE PROPERTY.

SO LET US ACT ON BEHALF OF THOSE MEMBERS OF THE PUBLIC WHO WANT THEIR NEIGHBORHOODS TO BE SAFE, CLEAN.

BUT ALSO WE DON'T WANT TO GET OURSELVES IN A SITUATION WHERE POLICE FIRE OR OUR PUBLIC RESPONDERS CAN'T RESPOND AND WE END UP IN A LAWSUIT.

THANK YOU. I SENT A MEMO, JUST WENT TO [INAUDIBLE] BACK IN 2022.

AND WHAT WAS THEIR RESPONSE? THE RESPONSE AND THANK YOU FOR THE QUESTION.

AND I WOULD RESPOND TO BOTH COMMENTS.

THE RESPONSE WAS THIS CODE AMENDMENT JUST TO ADD A CLARIFICATION IN THE CODE TO MAKE SURE THAT IT'S EASILY RECOGNIZABLE, WHAT IS A COMMERCIAL VEHICLE, WHICH MEANS AN OVERSIZED VEHICLE AND DESCRIBE IT, WHICH IS WHAT THE CODE DOES.

AND I WILL CLARIFY AGAIN, I DON'T KNOW IF THERE WERE ANY INDICATION OR ANY INSTRUCTIONS TO THE DEPARTMENT OF TRANSPORTATION TO AMEND CHAPTER 28. BUT THIS IS NOT WHAT'S IN FRONT OF US TODAY.

WHAT IS IN FRONT OF US TODAY IS JUST WE ARE NOT ADDING NEW REGULATIONS.

WE'RE NOT PROHIBITING.

WE'RE NOT CHANGING THE RULES WERE JUST CLARIFYING INSTEAD OF MEASURING BY WEIGHT, JUST MAKE IT RECOGNIZABLE WITH THE DEFINITION THAT I JUST THAT I JUST READ.

HOW ARE WE NOTIFYING THE PUBLIC ABOUT THESE CHANGES? WE'RE FOLLOWING OUR CODE.

WE SENT. SO THIS ITEM WAS RECOMMENDED BY THE ZONING ORDINANCE ADVISORY COMMITTEE.

IT WAS HEARD IN PUBLIC HEARINGS, AND THEN IT WENT TO CITY PLANNING COMMISSION, AND IT'S COMING IN FRONT OF YOU.

AND NOW IT'S TRACKING CITY COUNCIL ON OCTOBER 23RD.

WE PLACED ADS IN THE NEWSPAPER FOR BOTH CITY PLANNING COMMISSION AND FOR CITY COUNCIL.

OKAY. ANY OTHER QUESTIONS? THANK YOU. CHAIR WHAT IS THE NEXT STEP?

[00:35:02]

I WANT TO BE CLEAR.

IS THAT CORRECT? YES.

AND IN THE MEANTIME, I THINK WE NEED TO EDUCATE THE PUBLIC ON WHAT'S GOING ON.

SO I DON'T KNOW HOW YOU'RE DOING IT, BUT I KNOW MYSELF.

I'LL GET WITH YOU AND SEND IN MY NEWSLETTER TO LET PEOPLE KNOW WHAT'S GOING ON.

I DO NOT KNOW HOW YOU GOING TO DO IT, BUT I KNOW WHAT WE NEED TO DO AND OUR IN OUR CURRENT DISTRICT.

SO COUNCILWOMAN ARNOLD, YOU GOT SOME SUGGESTIONS BECAUSE I KNOW YOU MADE SOME VALID POINTS THAT THAT NEED TO BE CLARIFIED, BUT I BELIEVE THAT WE ROLL OUT STUFF. PEOPLE JUST DON'T KNOW WHAT'S GOING ON WHEN YOU ROLL IT OUT.

BECAUSE RIGHT NOW, IF I DIDN'T COME TO MY COMMITTEE, I WOULD NOT KNOW THAT IT WENT TO WENT TO [INAUDIBLE] BACK IN 20, ALMOST TWO YEARS AGO.

AND SO RIGHT NOW, TWO YEARS WE'VE BEEN TALKING ABOUT THIS, BUT WE HAVE NOT BEEN TALKING TO THE PUBLIC.

YES, MA'AM. I WAS JUST TRYING TO GET CLARIFICATION ON CHAIRMAN NARVAEZ.

WHAT WAS HIS STATEMENT? HIS STATEMENT WAS THAT HE GOING TO TRY TO TAKE IT TO HIS COMMITTEE BEFORE THE 23RD.

SO, OKAY, BEFORE THE BRIEFING, BEFORE THE BEFORE THE AGENDA.

ALL RIGHT. SO, CHAIR, ONE OTHER FINAL QUESTION, JUST FOR THE RECORD FOR FOR MY RECORD AS WELL.

DID WE UNDERSTAND THAT THIS DID NOT NO CONVERSATION THAT YOU'RE AWARE OF ON THIS TOPIC WENT BEFORE PUBLIC SAFETY? NO, NOT TO MY KNOWLEDGE.

I SERVED ON PUBLIC SAFETY. I'M SORRY.

SO THEREFORE THE THE INPUT FROM, FROM FROM FIRST RESPONDERS WAS NOT WEIGHED IN ON THIS BECAUSE AND I'M SAYING THAT ALSO BECAUSE THE PUBLIC ALWAYS CALLS WILL CALL.

THEY'RE DIRECTED TO CALL 911, ESPECIALLY WHEN VEHICLES ARE ON THE STREET FOR A LONG PERIOD OF TIME AND IT GETS PASSED OFF TO THE POLICE.

AND I DON'T KNOW IF FOLKS REALLY KNOW THAT.

I KNOW IT BECAUSE I GET THOSE CALLS.

SO THAT'S WHY I'M ASKING.

DID POLICE AND FIRE OR WEIGH IN ON THIS CONVERSATION? AND THE ANSWER APPEARS TO BE NO.

AND SO I THINK IT'S IMPORTANT THAT WE TAKE EVERY STEP.

AND I GUESS I'LL VOICE MORE SO WHEN WE GET TO THE ACTUAL DAY THAT IT'S VERY IMPORTANT THAT WE NOT WORK, CONTINUE TO WORK SILOED.

THIS IS A VERY IMPACTFUL STEP THAT WE'RE ABOUT TO TAKE.

AND IT'S AFFECTING NOT ONLY QUALITY OF LIFE, BUT IT ALSO AFFECTS THE LIVES DAY TO DAY AND RESPONSES OF OUR POLICE AND FIRE AND OTHER RESPONDERS.

SO THAT IS MY MY INPUT, ESPECIALLY AS IT RELATES TO THE COMMUNITY MEMBERS WHO HAVE SENT US HERE, SENT ME HERE TODAY.

I'LL TAKE THAT RESPONSIBILITY AND THAT ASSIGNMENT TO MAKE SURE THEIR NEIGHBORHOODS ARE SAFE, AND THAT THERE IS NO OPPORTUNITY FOR US TO DROP THE BALL WHEN WE COULD HAVE PICKED IT UP AND HANDLED IT FIRST, FIRST RIGHT OFF THE BAT.

THANK YOU. OKAY.

AND I GUESS THE LAST THING IS THE ENFORCEMENT.

HOW ARE YOU GOING TO ENFORCEMENT? BECAUSE RIGHT NOW THERE'S A PROBLEM IN ENFORCING JUST CERTAIN THINGS PEOPLE PUTTING THEIR CARS ON THE STREET.

YOU KNOW, WE CAN'T ENFORCE THAT.

SO IF WE'RE GOING TO SET THIS, HOW ARE WE GOING TO ENFORCE IT? AND WHO'S GOING TO BE THE ONE TO ENFORCE IT? WE HAVE CODE COMPLIANCE REPRESENTED HERE SINCE, AGAIN, WE WORKED IN TANDEM WITH CODE COMPLIANCE.

I INVITE THEM TO ADD TO ANSWER THE QUESTION.

AND IF I MIGHT CHAIR, ENFORCEMENT IS EXACTLY THE PURPOSE OF THIS CHANGE.

RIGHT NOW THE RULE IS VEHICLES OVER 3,000 POUNDS.

AND AS YOU KNOW, VEHICLES ARE JUST GETTING BIGGER AND BIGGER.

AND SO IT'S DIFFICULT TO TELL WHEN YOU'VE HIT THAT POINT.

AND SO THE THE EXACT CHANGE THEY'RE SAYING IS TO MAKE IT EASIER TO ENFORCE BY INSTEAD OF MEASURING BY WEIGHT, SAYING IT'S BY LENGTH, BY PASSENGER SIZE, BY AXLES, THINGS THAT ARE MORE EASILY ASCERTAINABLE BY THE CODE COMPLIANCE TEAM SO THAT THEY DON'T HAVE TO GUESS THE WEIGHT OF A VEHICLE, THEY CAN JUST MEASURE IT AND TELL.

SO THAT'S EXACTLY WHAT YOU WERE SAYING.

WELL, I UNDERSTAND THAT, BUT MY CONCERN IS ENFORCEMENT.

I MEAN, WHO'S GOING TO COME OUT THERE AND MAKE SURE THE VEHICLE MOVE? RIGHT NOW WE HAVE ENFORCEMENT ALREADY, JUST PEOPLE PARKING THEIR CARS ON THE STREET, ABANDONED CARS, WHATEVER.

WE CAN'T ENFORCE IT. AND THIS IS NOT ABOUT PARKING IN THE STREET.

THIS IS ONLY ABOUT PARKING IN FRONT YARDS.

I KNOW, BUT WHO IS GOING TO ENFORCEMENT THAT? WHO IS ACTUALLY GOING TO HAVE THE AUTHORITY TO TO GO AND SAY IT'S PARKED THERE, IT'S A VIOLATION.

YOU'RE GOING TO BE MOVING 24 HOURS OR 36 HOURS OR WHAT? BECAUSE WE HAVE THAT ISSUE NOW, ENFORCEMENT.

SO WHETHER IT BE CODE, WHETHER IT BE MPO OFFICERS.

WOULD IT BE POLICE? I MEAN WHO IS GOING TO ENFORCEMENT? GOOD AFTERNOON COUNCILMAN.

THAT WOULD BE CODE COMPLIANCE THAT WOULD ADDRESS ANY OVERSIZE VEHICLES LOCATED ON PRIVATE PROPERTY, AT LEAST IN THE FRONT YARD.

I'M SORRY, IN THE PRIMARY LOT.

BUT THAT'D BE CODE COMPLIANCE.

BUT I DON'T THINK THEY'RE GOING TO ISSUE A TICKET, BUT THEY'RE NOT GOING TO TELL THEM TO REMOVE IT.

RIGHT. SO WE WOULD ISSUE WE COULD ISSUE CITATIONS OR NOTICES FOR BEING IN VIOLATION OF THE OVERSIZED VEHICLE ORDINANCE.

RIGHT. BUT AGAIN YOU CAN ISSUE A TICKET.

BUT WHO'S GOING TO ENFORCE AND SAY THEY GOT TO REMOVE IT TO MOVE IT.

THAT WOULD STILL BE CODE COMPLIANCE IF WE NEED TO GET OUR ATTORNEYS INVOLVED.

IF PEOPLE REFUSE TO REMOVE THEM AFTER THAT'S JUST ON PRIVATE PROPERTY.

IS THAT'S CORRECT? YES.

AND IF IT'S ON PRIVATE PROPERTY JUST IN THE FRONT YARD, BUT NOT IN THE BACKYARD OR NOT ON THE SIDE OF THE YARD.

[00:40:02]

RIGHT NOW THIS IS ADDRESSING THE FRONT YARD.

JUST THE FRONT YARD ONLY.

YES, SIR. EVEN THOUGH IF THEY HAD A CIRCULAR DRIVEWAY IN THE FRONT YARD.

WILL THERE STILL BE AN ISSUE? IF IT'S IN THE FRONT YARD YES.

IF IT EXCEEDS THE OVERSIZE VEHICLE ORDINANCE HERE, THEN YES, IT WOULD STILL BE AN ISSUE OR A VIOLATION.

IN A DRIVEWAY? YES, SIR. AND IT COULD BE A PRIVATE VEHICLE, BUT THAT'S STILL GOING TO BE UP TO CODE? YES, SIR. I JUST WANT TO MAKE SURE CODE I WISH SOMEONE FOR CODE COULD BE HERE BECAUSE I DO UNDERSTAND, YOU KNOW, FOR CODE, BUT I DO.

WE HAD THE SAME PROBLEM.

BUT IN MY DISTRICT WE HAD A SAME ISSUE WITH CODE.

THEY ADDRESSED THE PROBLEM, BUT THE PROBLEM IS STILL THERE.

NOTHING HAPPENED. THEY GET A TICKET, THEY STILL STAY THERE.

NOTHING DON'T HAPPEN.

SO CODE I GAVE THEM A TICKET, BUT IT'S STILL THERE THE NEXT DAY OR THE NEXT DAY.

SO MY CONCERN IS WE'RE GOING TO DO THIS, BUT WHO'S GOING TO MAKE SURE IT IS REMOVED AND WHAT IS THE FINE? YEAH. WHAT WOULD BE CODE COMPLIANCE IS RESPONSIBILITY TO FOLLOW THROUGH WITH THAT ENFORCEMENT AND JUST LIKE ANY OTHER.

I KNOW, BUT ON THIS PARTICULAR DAY, WHAT WOULD BE THE FINE IF THEY DON'T MOVE THERE'S A FINE GOING TO BE ISSUED.

IF SO, HOW MUCH THE FINE GOING TO BE? SO WE HAVE WE HAVE PARKING VIOLATION CITATIONS.

HOWEVER, WE COULD GIVE CRIMINAL CITATIONS FOR THIS AND IT COULD BE IN EXCESS OF $350 SHOULD WE USE CRIMINAL CITATIONS.

OKAY, ROBIN, WHAT I'M ASKING IS I WANT TO KNOW HOW MUCH IS THE FINE GOING TO BE AND WHAT'S THE TIMELINE OF THE PROCEDURE? YOU KNOW, IF YOU KNOW, IF YOU SAY A FINE IS GOING TO BE $350, YOU GOT 24 HOURS TO MOVE, YOU GOT 48 HOURS TO MOVE.

SO I NEED TO FIND OUT THE PROCESS SO WE CAN GET WITH COURTS.

I DO KNOW THAT CRIMINAL CITATIONS ARE ASSESSED BY THE JUDGE AND WITH THE COURT SERVICES, THAT THEY'LL ASSESS HOW MUCH EACH CITATION IS.

AND OF COURSE, IF THEY RECEIVE MULTIPLE CITATIONS, IT COULD INCREASE EACH TIME THEY RECEIVE A CITATION.

YEAH, BUT YOU'RE AWARE SOMETIMES PEOPLE IGNORE THE CITATION AND KEEP IT ANYWAY, RIGHT? YES, YES. AND THEN IT WOULD BE UP TO US TO ENSURE THAT WE ESCALATE IT TO OUR CITY ATTORNEY'S OFFICE, AND THEY CAN TAKE OVER FROM THERE SHOULD WE RUN INTO THAT CONCERN? WELL JUST MAKE SURE WE GET SOME UPDATES ON THE FINES.

THE FINES THE CITATION PROCESS PROCEDURE BEFORE THE 23RD.

THANK YOU, CHAIRMAN NARVAEZ, FOR TAKING THAT ON BEFORE THAT DATE.

WITH THAT WE CAN GO BACK TO OUR BRIEFING MEMO SURVEY OF THE DALLAS BUSINESS.

APPRECIATE THE DO OVER.

ALL RIGHT. HELLO AGAIN.

I'M CECILIA HSU, ASSISTANT DIRECTOR WITH BUDGET AND MANAGEMENT SERVICES.

AND JUST A QUICK RECAP.

WE ADMINISTERED THE BUSINESS SURVEY EARLIER THIS YEAR.

THE BUSINESS SURVEY WAS LAST CONDUCTED IN 20, SORRY, 2008 AND 2016.

AND THE SURVEY, ADMINISTRATION AND DESIGN ARE STANDARDIZED TO ENSURE HIGH QUALITY METHODOLOGIES AND THE RESULTS ARE STATISTICALLY VALID.

GOING FORWARD, THE SURVEY WOULD BE ADMINISTERED EVERY TWO YEARS, AND TODAY'S BRIEFING INCLUDES THE PURPOSE OF THE SURVEY METHODOLOGY, LESSONS LEARNED, AND MAJOR FINDINGS.

JASON MORADO, VICE PRESIDENT AND DIRECTOR OF COMMUNITY RESEARCH WITH ETC INSTITUTE, WILL PRESENT THE RESULTS.

GREAT. THANK YOU.

MY NAME IS JASON MORADO.

I'M THE VICE PRESIDENT AND DIRECTOR OF COMMUNITY RESEARCH AT ETC INSTITUTE, AND WE'RE A MARKETING RESEARCH FIRM THAT SPECIALIZES IN CONDUCTING COMMUNITY SURVEYS FOR CITY AND COUNTY GOVERNMENTS.

AND WE JUST FINISHED CONDUCTING A BUSINESS SURVEY FOR THE CITY OF DALLAS.

SO TODAY I'M GOING TO WALK THROUGH THE KEY FINDINGS FROM THE SURVEY.

JUST A LITTLE BACKGROUND INFORMATION ABOUT ETC INSTITUTE.

WE'RE BASED IN THE KANSAS CITY AREA, BUT WE'RE A NATIONAL LEADER IN PROVIDING MARKET RESEARCH FOR LOCAL GOVERNMENTS.

WE'VE BEEN DOING THIS TYPE OF WORK FOR OVER 40 YEARS, AND IN THE LAST 10 YEARS ALONE, WE'VE CONDUCTED SURVEYS IN MORE THAN A THOUSAND COMMUNITIES ACROSS THE COUNTRY.

AND WE'VE ALSO CONDUCTED THE CITY OF DALLAS RESIDENCE SURVEY FOR A NUMBER OF YEARS.

SO THIS IS THE TYPE OF WORK THAT WE SPECIALIZE IN.

THIS IS JUST AN OVERVIEW OF WHAT I'LL GO THROUGH TODAY.

I'LL GO OVER THE PURPOSE AND METHODOLOGY OF THE SURVEY.

I'LL WALK THROUGH THE KEY FINDINGS, SUMMARIZE THE MAIN TAKEAWAYS, AND I'LL ANSWER QUESTIONS IF THERE ARE ANY.

SO THERE ARE SEVERAL REASONS TO CONDUCT A SURVEY LIKE THIS.

ONE IS TO GET AN OBJECTIVE ASSESSMENT OF HOW SATISFIED BUSINESSES ARE WITH MAJOR CITY SERVICES, AND TO IDENTIFY WAYS TO IMPROVE THE QUALITY OF CITY SERVICES THAT ARE PROVIDED TO DALLAS BUSINESSES.

AND THE SURVEY IS ALSO USED TO IDENTIFY ISSUES THAT IMPACT THE DALLAS BUSINESS COMMUNITY.

SO THIS SURVEY WAS ADMINISTERED BY A COMBINATION OF MAIL ONLINE AND PHONE TO RANDOMLY SELECTED BUSINESSES THROUGHOUT THE SURVEY.

THE SURVEY WAS AVAILABLE IN MULTIPLE LANGUAGES.

[00:45:01]

WE RECEIVED A TOTAL OF 530 COMPLETED SURVEYS, AND THAT INCLUDES AT LEAST 30 IN EACH CITY COUNCIL DISTRICT.

AND THAT WAS OUR GOAL, WAS TO RECEIVE AT LEAST 420 COMPLETED SURVEYS, WITH AT LEAST 30 BEING IN EACH COUNCIL DISTRICT, AND THE RESULTS OF THE 430 SURVEYS AT THE 95% LEVEL OF CONFIDENCE HAS THE MARGIN OF ERROR OF PLUS OR -4.7%.

ESSENTIALLY, THAT MEANS THAT IF WE CONDUCTED THIS SURVEY THE SAME WAY 100 TIMES, 95 TIMES, THE RESULTS WOULD BE PLUS OR -4.7% FROM WHAT WE'RE REPORTING.

SO THE RESULTS ARE NEVER PERFECT EVEN FOR A STATISTICALLY VALID SURVEY BUT THE MARGIN OF ERROR IS SMALL.

SO THIS CHART SHOWS THE TYPES OF BUSINESSES THAT COMPLETED THE SURVEY.

SO WE HAD RESPONSES FROM A WIDE MIX OF DIFFERENT TYPES OF BUSINESSES.

WE ALSO ASKED RESPONDENTS HOW MANY YEARS THEIR BUSINESS HAS BEEN IN THE CITY OF DALLAS.

SO WE HAD A GOOD MIX OF NEWER BUSINESSES, AS WELL AS THOSE WHO HAVE BEEN IN THE CITY FOR A LONG TIME.

YOU CAN SEE THAT 16% OF RESPONDENTS HAVE BEEN OPERATING THEIR BUSINESS IN THE CITY FOR LESS THAN 5 YEARS 18% MORE THAN 30 YEARS.

AND OBVIOUSLY EVERYONE ELSE SOMEWHERE IN BETWEEN.

SO HERE'S WHAT WE LEARNED FROM THE SURVEY.

WE FOUND THAT BUSINESSES HAVE A VERY POSITIVE PERCEPTION OF THE CITY OF DALLAS.

WE FOUND THAT OVERALL SATISFACTION WITH CITY SERVICES IS HIGH 69% OF BUSINESSES ARE SATISFIED WITH THE OVERALL QUALITY OF CITY SERVICES, AND THAT'S COMPARED TO ONLY 8% WHO ARE DISSATISFIED.

WE ALSO FOUND THAT A LOW CRIME RATE, THE LEVEL OF TAXATION AND THE OVERALL QUALITY OF LIFE ARE THE REASONS THAT ARE THE MOST IMPORTANT TO RETAINING BUSINESSES.

AND THE TOP OVERALL PRIORITIES FOR CITY SERVICES ARE STREET MAINTENANCE, BUILDING PERMITS, POLICE DEPARTMENT, POLICE SERVICES AND SMALL BUSINESS SERVICES. SO FIRST WE'LL LOOK AT SOME GENERAL PERCEPTIONS THAT BUSINESSES HAVE OF THE CITY.

HERE WE ASK RESPONDENTS HOW SATISFIED THEY ARE WITH THE OVERALL BUSINESS CLIMATE, BUSINESS CLIMATE OF THE CITY OF DALLAS.

AND YOU CAN SEE THAT 64% OF RESPONDENTS WERE EITHER VERY SATISFIED OR SATISFIED, AND THAT'S COMPARED TO ONLY 9% WHO ARE DISSATISFIED.

WE ALSO ASKED RESPONDENTS WHAT BEST DESCRIBES HOW THEY FEEL THE BUSINESS CLIMATE WILL BE LIKE IN DALLAS TWO YEARS FROM NOW.

AND YOU CAN SEE BUSINESSES ARE PRETTY OPTIMISTIC HOW THINGS WILL BE OVER THE NEXT COUPLE OF YEARS 61% FEEL THE BUSINESS CLIMATE WILL BE EITHER MUCH BETTER OR SOMEWHAT BETTER IN TWO YEARS, AND THAT'S COMPARED TO ONLY 11% WHO FEEL LIKE THE BUSINESS CLIMATE WILL BE MUCH WORSE OR SOMEWHAT WORSE.

HERE, WE ASKED RESPONDENTS HOW SATISFIED THEY ARE WITH THE CITY IN A NUMBER OF DIFFERENT AREAS.

IF YOU LOOK AT THE TOP OF THIS CHART, YOU CAN SEE THAT OVER 65% OF RESPONDENTS ARE SATISFIED WITH HOW WELL THE CITY IS WORKING TO ATTRACT NEW BUSINESSES TO DALLAS.

OVER 65% ARE ALSO SATISFIED WITH HOW THE CITY IS SUPPORTING BUSINESS GROWTH AND DEVELOPMENT.

THE ONLY TWO AREAS THAT HAD MORE DISSATISFIED RESPONSES THAN SATISFIED WERE TRAFFIC CONGESTION AND WORKING ON ROAD CONDITIONS, WHICH THOSE ARE THE LOWEST RATED AREAS IN MOST COMMUNITIES, ESPECIALLY FOR LARGER CITIES LIKE THIS.

NOW HERE WE ASKED RESPONDENTS TO RATE THE IMPORTANCE OF THESE VARIOUS REASONS, HOW IMPORTANT THESE REASONS WERE IN THEIR DECISION TO LOCATE THEIR CITY, THEIR BUSINESS IN THE CITY OF DALLAS.

SO IF YOU LOOK AT THE TOP OF THE CHART, YOU CAN SEE THE MOST IMPORTANT REASONS WERE WIRELESS CONNECTIVITY AND BROADBAND AVAILABILITY, LOW CRIME RATE, THE COST OF REAL ESTATE, THE QUALITY OF LIFE, AND THE LEVEL OF TAXATION.

AND AS A FOLLOW UP QUESTION FROM THE SAME LIST, WE ASKED WHICH THREE OF THESE REASONS WILL HAVE THE MOST IMPACT ON YOUR BUSINESS'S DECISION TO STAY IN DALLAS FOR THE NEXT 10 YEARS? SO YOU CAN SEE THE TOP CHOICE WAS THE LOW CRIME RATE.

ALMOST 50% OF RESPONDENTS PICKED THAT AS ONE OF THEIR TOP THREE CHOICES.

THE OTHER MOST IMPORTANT REASONS WERE THE LEVEL OF TAXATION, THE QUALITY OF LIFE, COST OF REAL ESTATE, THE AVAILABILITY OF SKILLED WORKFORCE, AND THE OVERALL IMAGE OF THE CITY. AND THEN WE ALSO ASKED RESPONDENTS ABOUT THE LABOR POOL IN THE CITY.

YOU CAN SEE ON THIS CHART THAT THE DARK BLUE ARE RESPONSES ARE RESPONDENTS WHO ARE READY TO GIVE A RATING OF VERY GOOD.

THE LIGHT BLUE IS GOOD, THE GRAY IS AVERAGE, AND THE PINK AND RED ARE POOR AND VERY POOR.

SO YOU CAN SEE THE MAJORITY OF RESPONDENTS GAVE POSITIVE RATINGS TO THE QUALITY OF WORKERS AND THE PRODUCTIVITY OF THE WORKFORCE.

SO WE ALSO ASKED ABOUT SATISFACTION WITH CITY SERVICES.

HERE WE ASKED RESPONDENTS HOW SATISFIED THEY ARE WITH A NUMBER OF DIFFERENT CITY SERVICES.

YOU CAN SEE THE DARK BLUE ARE THOSE WHO ARE VERY SATISFIED.

[00:50:03]

LIGHT BLUE IS SATISFIED.

THE GRAY IS NEUTRAL AND WE INTERPRET NEUTRAL AS AVERAGE OR MEDIAN EXPECTATIONS.

IT'S A RATING OF A THREE ON THE FIVE POINT SCALE, AND THE PINK ARE THOSE WHO ARE DISSATISFIED OR VERY DISSATISFIED.

SO OVERALL, THE POSITIVE RATINGS FAR OUTWEIGH THE NEGATIVE.

THE HIGHEST RATED AREAS ARE FIRE INSPECTION, WATER SERVICES, SMALL BUSINESS SERVICES, AND BUILDING INSPECTION INSPECTIONS.

NOW, AS A FOLLOW UP QUESTION TO THAT, WE ASKED WHICH THREE OF THESE SERVICES ARE THE MOST IMPORTANT TO YOUR BUSINESS? SO YOU CAN SEE THAT THE MOST IMPORTANT ARE SMALL BUSINESS SERVICES, THE POLICE DEPARTMENT, BUILDING PERMITS, AND BUILDING INSPECTIONS.

NOW THIS CHART SHOWS SOMETHING WE CALL THE IMPORTANT SATISFACTION RATING.

AND THIS ANALYSIS IS BASED ON TWO DIFFERENT TYPES OF DATA.

ESSENTIALLY THE LAST TWO CHARTS THAT WE'VE JUST LOOKED AT.

FIRST, WE ASKED RESIDENT RESPONDENTS HOW SATISFIED THEY ARE WITH SERVICES, AND AS A FOLLOW UP QUESTION, WE ASKED, WHICH OF THESE SERVICES ARE THE MOST IMPORTANT TO YOUR BUSINESS? SO THE IDEA BEHIND THIS IS THAT THOSE AREAS THAT HAVE A COMBINATION OF LOW LEVELS OF SATISFACTION, BUT AT THE SAME TIME RATE AS THE MOST IMPORTANT, SHOULD BE THE HIGHEST PRIORITIES TO FOCUS ON.

SO BASED ON THAT, THE HIGHEST PRIORITIES ARE STREET MAINTENANCE, BUILDING PERMITS, POLICE DEPARTMENT AND SMALL BUSINESS SERVICES.

AND THEN HERE WE ASKED BUSINESSES HOW WOULD YOU RATE CITY OF DALLAS CUSTOMER SERVICE? 64% OF RESPONDENTS RATED THE CITY'S CUSTOMER SERVICE AS EITHER VERY GOOD OR GOOD.

THAT'S COMPARED TO ONLY 8% WHO GAVE A RATING OF POOR OR VERY POOR.

SO YOU HAVE AN 8 TO 1 RATIO OF THOSE WHO GAVE POSITIVE RATINGS VERSUS NEGATIVE TO THE CITY'S CUSTOMER SERVICE.

AND THEN WE ASKED RESPONDENTS IN GENERAL HOW SATISFIED ARE YOU WITH THE OVERALL QUALITY OF SERVICE PROVIDED BY THE CITY? THIS IS ONE OF THE MOST IMPORTANT QUESTIONS ON THE SURVEY, BECAUSE HERE WE'RE ASKING BUSINESSES TO TAKE INTO ACCOUNT ALL THE SERVICES THAT THE CITY IS PROVIDING, AND YOU CAN SEE THAT 69% OF RESPONDENTS ARE EITHER VERY SATISFIED OR SATISFIED WITH THE OVERALL QUALITY OF CITY SERVICES.

THAT'S COMPARED TO ONLY 8% WHO ARE DISSATISFIED.

WE ALSO HAD A FEW QUESTIONS RELATED TO COMMUNICATION.

HERE WE ASKED RESPONDENTS TO RATE THE JOB HOW GOOD OF A JOB THE CITY DOES IN COMMUNICATING WITH BUSINESS OWNERS AND MANAGERS.

SO YOU CAN SEE THAT 43% GAVE A RATING OF VERY GOOD OR GOOD.

THAT'S COMPARED TO 19% WHO SAID POOR OR VERY POOR.

THE BIGGEST RESPONSE WAS AVERAGE, 38% GAVE A RATING OF AVERAGE, WHICH IS ESSENTIALLY A THREE ON THE FIVE POINT SCALE.

WE ALSO ASKED RESPONDENTS IF THEIR BUSINESS HAS USED THE CITY'S WEBSITE TO GET INFORMATION, AND YOU CAN SEE THAT JUST OVER SEVEN OUT OF TEN BUSINESSES USE THE CITY'S WEBSITE TO GET INFORMATION ABOUT CITY SERVICES.

NOW, THOSE BUSINESSES THAT HAVE USED THE CITY'S WEBSITE GENERALLY GAVE POSITIVE RATINGS.

THE MAJORITY OF RESPONDENTS FEEL LIKE THE CITY'S WEBSITE IS USEFUL.

THEY FEEL IT HAS INFORMATIVE CONTENT AND THEY FEEL LIKE IT'S EASY TO NAVIGATE.

SO JUST A QUICK RECAP.

WE SAW THAT BUSINESSES HAVE A POSITIVE PERCEPTION OF THE CITY.

OVERALL SATISFACTION WITH CITY SERVICES IS HIGH.

ONE OF THE BIGGEST EXAMPLES OF THAT IS THAT ALMOST 70% OF BUSINESSES ARE SATISFIED WITH THE OVERALL QUALITY OF CITY SERVICES, COMPARED TO ONLY 8% DISSATISFIED.

LOW CRIME RATE, LEVEL OF TAXATION, AND THE OVERALL QUALITY OF LIFE ARE THE REASONS THAT ARE THE MOST IMPORTANT TO RETAINING BUSINESSES, AND THE TOP OVERALL PRIORITIES FOR CITY SERVICES.

THIS IS BASED ON THAT IMPORTANT SATISFACTION TABLE THAT WE SAW WITH STREET MAINTENANCE, BUILDING PERMITS, POLICE DEPARTMENT AND SMALL BUSINESS SERVICES.

SO THAT'S EVERYTHING THAT I HAD.

WITH THAT, DOES ANYONE HAVE ANY QUESTIONS? CHAIRMAN RIDLEY? THANK YOU, MR. CHAIR.

AND THANK YOU FOR THE PRESENTATION.

I'M CURIOUS HOW DALLAS STACKS UP ON SOME OF THESE METRICS WITH ITS PEER CITIES.

FOR EXAMPLE, ON SLIDE 21, HOW SATISFIED ARE YOU WITH THE QUALITY OF SERVICES PROVIDED BY THE CITY? AND ALSO, HOW WOULD YOU RATE THE CITY OF DALLAS CUSTOMER SERVICE ON SLIDE 2020? SURE, THESE RATINGS ARE GOOD COMPARED TO OTHER CITIES.

WE DON'T ASK.

WE DON'T CONDUCT AS MANY BUSINESS SURVEYS AS WE DO RESIDENT SURVEYS.

FOR THOSE SURVEYS, WE PROVIDE A LOT OF BENCHMARKING DATA COMPARED TO OTHER COMMUNITIES.

WE DON'T DO AS MANY OF THESE BUSINESS SURVEYS, AND WHEN WE DO, THEY'RE TYPICALLY MORE CUSTOMIZED FOR EACH INDIVIDUAL CITY.

SO OUR BENCHMARKING DATA IS LIMITED.

BUT JUST ANECDOTALLY THESE ARE VERY, VERY HIGH RATINGS.

AND WHAT STANDS OUT IS NOT JUST HOW HIGH THE SATISFIED RATINGS ARE, BUT HOW FEW BUSINESSES ARE DISSATISFIED WITH SOME OF THOSE BIG PICTURE ITEMS LIKE CUSTOMER SERVICE.

[00:55:05]

OVERALL QUALITY OF CITY SERVICES.

WELL, THAT'S GREAT TO HEAR.

ANOTHER QUESTION PERTAINS TO SLIDE 18.

WHICH THREE OF THE SERVICES OR PROGRAMS ARE MOST IMPORTANT TO YOUR BUSINESS? AND IT SEEMS TO ME THAT THERE'S A STATISTICAL ANOMALY HERE OF THE 430 BUSINESSES THAT RESPONDED, PRESUMABLY THE MAJORITY OF THOSE ARE WHAT WE MIGHT TERM SMALL BUSINESSES JUST BY VIRTUE OF THE SIZE OF THE BUSINESS.

THERE ARE FEWER MEGA FIRMS THAN THERE ARE SMALL FIRMS. AND AS A RESULT, WHEN THEY RATED SMALL BUSINESS SERVICES THE HIGHEST ON THIS BAR CHART, WOULDN'T THAT BE SKEWED BY THE NUMBER OF RESPONDENTS WHO ARE SMALL SERVICES, SMALL BUSINESS SERVICES PROVIDERS.

YES. THE MAJORITY OF RESPONDENTS AND JUST LIKE THE MAJORITY OF BUSINESSES ARE SMALL BUSINESSES WHICH I THINK IS THE REASON WHY THIS CHART SHOWS TURNS OUT THE WAY IT DID.

NOW, ONE THING WE COULD DO IS RUN SOME CROSSTABS THAT BREAK THE RESULTS OUT BY SIZE OF BUSINESS, BECAUSE THAT WAS ONE OF THE QUESTIONS ON THE SURVEY TO SEE WHAT THE DIFFERENCES ARE. BUT YEAH, I THINK THAT DEFINITELY IS A MAJOR REASON WHY SMALL BUSINESS SERVICES IS THE TOP PRIORITY.

WELL, FOR THE NEXT SURVEY, PERHAPS YOU COULD INSERT THE VARIATIONS BY SIZE OF BUSINESS IN SOME OF THESE METRICS.

GREAT. THANK YOU.

YEAH, SURE. CHAIRMAN WEST, THANK YOU.

I APPRECIATE THE INFORMATION.

WHO OR WHICH DEPARTMENT COMMISSIONED THIS STUDY? SO BUDGET AND MANAGEMENT SERVICES PARTNERS WITH ETC INSTITUTE.

AND WHAT WAS THE TOTAL COST? I'D HAVE TO GO BACK AND LOOK AT IT, BUT I BELIEVE IT'S GROUPED INTO OUR RESIDENTIAL SURVEY, AND THOSE ARE PROVIDED AT A TWO YEAR CONTRACT.

AND SO I CAN PROVIDE THOSE FINAL NUMBERS FOR YOU.

ALL RIGHT. I'LL JUST ASK FOR THAT TO BE SUPPLEMENTED.

AND JUST LIKE HIGH LEVEL QUESTION WHY DO WE DO THIS? WHY IS THIS IMPORTANT TO THE CITY? SO ONE OF THE REASONS WE WERE ASKED TO DO THE BUSINESS SURVEY IS THAT WE HADN'T CONDUCTED ONE SINCE THE POST COVID ERA.

AND SO WE WERE TRYING TO LOOK AT RESULTS FOR BUSINESS FEEDBACK WHILE WE WERE DOING THE RESIDENTIAL SURVEY.

WHY WOULD THIS PARTICULAR PART OF THE SURVEY BE CONDUCTED THROUGH THE CITY, AS OPPOSED TO THE ECONOMIC DEVELOPMENT CORPORATION? THAT'S A GOOD QUESTION.

IS THAT LOGICAL? WE MIGHT WANT TO CONSIDER HAVING THEM FACILITATE IT IN THE FUTURE.

I MEAN, THERE ARE BUSINESSES THAT ARE NOT JUST SOLELY CREATED FOR ECONOMIC DEVELOPMENT, BUT IT'S PROBABLY SOMETHING TO TALK ABOUT.

OKAY. MR. RIDLEY ASKED A GOOD QUESTION ABOUT, YOU KNOW, HOW YOU BROKE THIS DOWN WITH SMALL BUSINESSES VERSUS LARGE ONES.

I WAS GOING TO ASK FOR AN ACTUAL THE ACTUAL SURVEY QUESTIONS, SO WE COULD LOOK AT THAT TO JUST SEE HOW THE IF I'M A BUSINESS OWNER THAT GETS THIS IN THE MAIL, LIKE WHAT DOES IT LOOK LIKE TO ME? I LIKE THE DATA.

I THINK IT'S GREAT. I'M JUST CURIOUS ON HOW THE RESPONSES ARE SORT OF TEED UP.

AND WHERE DID YOU GET THE LIST FROM THAT YOU SENT THE LETTERS AND EMAILS AND CALLS TO? SO WE FOR ALL OF OUR SURVEYS, WE PURCHASE A LIST FROM A FIRM CALLED DATA AXLE, WHICH IS A LARGE LIST BROKERAGE FIRM.

THAT'S FOR RESIDENTIAL SURVEYS.

WE USE THEM FOR BUSINESS SURVEYS AS WELL.

AND THEY HAVE THEY HAVE INFORMATION ON ALL KINDS OF DIFFERENT, YOU KNOW, RESIDENTIAL AND BUSINESS SURVEY LISTS.

WHEN SOMEONE GETS THE SURVEY, RECEIVES IT IN THE MAIL.

LIKE FOR MY BUSINESS, I HAVE ONE PERSON THAT PICKS IT UP AND SORTS THROUGH ALL THE MAIL, AND I'M NOT SURE IF SHE WOULD KNOW THAT THIS IS SOMETHING I WOULD WANT TO FILL OUT AS THE BUSINESS OWNER OR NOT.

HOW DO WE INDICATE TO THE PERSON WHO'S CHECKING THE MAIL THAT THE BUSINESS OWNER, OR WHO ARE YOU WANTING TO FILL THIS OUT, I GUESS IS MY FIRST QUESTION? IT IS INTENDED FOR BUSINESS OWNERS.

THERE'S A COVER LETTER ALONG WITH THE SURVEYS THAT THAT'S MAILED, THAT INCLUDES A COUPLE PARAGRAPHS, THAT DESCRIBES THE PURPOSE OF THE SURVEY AND THE INTENT OF IT.

SO THAT'S REALLY WHERE WE HOPE THEY WOULD SEE THAT INFORMATION.

OKAY. JUST WHEN YOU GIVE US THE COPY OF THE SURVEY QUESTIONS, I'D LIKE TO SEE THAT TOO.

SURE. AND THEN I GUESS THIS IS FOR STAFF EITHER ECONOMIC DEVELOPMENT OR WHOEVER.

WHAT DO WE DO WITH THIS FROM HERE? WHAT, LIKE, HOW DO WE TAKE THIS DATA AND ACTUALLY MAKE IT INTO POLICY? LIKE, WHAT'S THE NEXT STEP FOR US? THIS IS JUST AN FYI FOR US TO FEEL GOOD OR WHAT IS THE.

I'M NOT BEING FACETIOUS.

I'M CURIOUS. SO SIMILAR TO OUR PERFORMANCE MEASURES IN ALIGNING IT TO BUILDING POLICY AND MAKING SURE THOSE MEASURES ARE MEANINGFUL. I BELIEVE THIS OPENS UP THE DISCUSSION TO SEE HOW WE WANT TO INCORPORATE THE BUSINESS SURVEY RESULTS IN THE FUTURE.

OKAY. SMALL BUSINESS SERVICES, THAT WAS A CATEGORY MR.

[01:00:07]

RIDLEY HAD HIGHLIGHTED AS WELL.

WHAT DOES THAT MEAN TO PEOPLE WHO TAKE THE SURVEY? OKAY. I THINK FOR A LOT OF THESE, WE'RE REALLY JUST ASKING KIND OF AT THE BROAD, BIG PICTURE LEVEL.

SO THERE WASN'T A LOT OF DETAIL PROVIDED.

I THINK IT JUST WAS LISTED AS SMALL BUSINESS SERVICES.

SO THAT CAN BE INTERPRETED, YOU KNOW, IN DIFFERENT WAYS.

NOW, THESE THESE QUESTIONS WERE INTENDED FOR THOSE WHO HAVE INTERACTED WITH THESE SERVICES.

SO IF SOMEONE HASN'T INTERACTED WITH SMALL BUSINESS SERVICES THAN THEY WOULD MOST LIKELY JUST ANSWER THE QUESTION.

SO AS A SMALL BUSINESS OWNER, MY FIRST EXPERIENCE WITH THE CITY IS USUALLY WHEN I GO IN AND I APPLY FOR A PERMIT AND THAT'S ANOTHER SELECTION ON HERE. AND THEN MY SECOND EXPERIENCE IS WHEN I GET MY INSPECTION AND THAT'S ANOTHER SELECTION ON HERE.

AND BEYOND THAT, AND THIS IS JUST ME PERSONALLY, IS ONE OF A MILLION BUSINESS OWNERS IN THE CITY.

OTHER THAN THAT, I DON'T REALLY THINK OF THE CITY AS A SMALL BUSINESS SERVICES KIND OF ENTITY.

SO I DON'T KNOW HOW THAT'S TO ME, IT'S VAGUE TOO.

SO I THINK YOU PICKED UP ON THAT.

SO I DON'T I DON'T KNOW WHAT TO DO WITH THAT.

I'M JUST POINTING THAT OUT.

YEAH I WOULD ALSO BE CURIOUS TO SEE THE DIFFERENCE BETWEEN THE SMALL BUSINESSES AND THE BIGGER ONES, HOW THEY WOULD ANSWER THESE QUESTIONS.

I THINK THAT'S IT.

I JUST I LIKE THIS, I LIKE I'M GLAD WE'RE DOING IT.

I DON'T KNOW, HOW DID WE WORK WITH THE ANY OF THE CHAMBERS OR ANY OF THE LIKE RESTAURANT ASSOCIATION OR BUILDERS ASSOCIATION OR ANYONE ON DEVELOPING THESE QUESTIONS? YES. SO WHEN WE WERE LOOKING AT THE SURVEY DESIGN, WE DID SEND OUT A REQUEST AND FEEDBACK TO 30 DIFFERENT BUSINESS ORGANIZATIONS, INCLUDING CHAMBERS AND OTHER CONTACTS THROUGHOUT THE CITY WITH ECONOMIC DEVELOPMENT AND OGA AND INCORPORATED THEIR FEEDBACK IN THE FINAL SURVEY QUESTIONS.

OKAY. THANK YOU.

CHAIRMAN ARNOLD.

THANK YOU. CHAIR.

SO THE JUST FOLLOWING UP ON THE ON THE CONVERSATION, ESPECIALLY ON THE BUSINESS SURVEY FOR I THINK IT'S VERY GOOD IF YOU WANT TO DO THE I THINK CHAIRMAN CHAIRMAN WEST TALKED ABOUT WHO'S DOING THE SURVEY OR SOMETHING.

WAS THAT YOUR QUESTION. BUT I THINK THE, THE CITY SIDE SHOULD ALWAYS BE PRESENT AND ENGAGE.

THE CITY COUNCIL RECEIVES THEIR MARCHING ORDERS FROM THE CONSTITUENTS.

AND SO, AS A COUNCIL PERSON, I WOULD LIKE TO KNOW THAT IF WE'RE PUTTING THIS INFORMATION OUT SO THAT SO THAT I CAN BE RESPONSIVE.

AND SO THAT'S VERY IMPORTANT.

SO IT'S A TWO WAY STREET FOR ME.

WE WORK, WE GET OUR ORDERS.

WE ARE HIRED BY THE BY THE PUBLIC AND WE'RE RESPONDING.

NOW IN TERMS OF THE QUESTION THAT I HAVE SPECIFICALLY FOR DISTRICT FOUR, I WOULD LIKE FOR YOU ALL TO PULL THE SURVEYS THAT YOU SENT TO THE ZIP CODES OF WHICH ARE IN ENCOMPASSED BY THE FOUR, SO THAT I WOULD KNOW WHO YOU SENT THIS, THIS SURVEY TO AND WHAT THEIR RESPONSE WAS.

ALL RIGHT. THAT'S GOING TO BE VERY HELPFUL FOR ME AS I RESPOND TO THE MEMBERS OF THE BUSINESS AND CITY AND TO THE COMMUNITY.

WE HAVE TO HAVE A STRONG BUSINESS INFRASTRUCTURE.

AND THAT'S THE IMPORTANCE, I THINK, HERE OF THIS PARTICULAR SURVEY.

IT ALSO HELPS WITH ADVOCACY, BUT IT ALSO JUST HELPS US IN MAINTAINING A STANDARD THAT WE NOT ONLY JUST TALK ABOUT OR WORK TOWARD HERE IN THE CITY.

SO WE CAN'T FUNCTION WITHOUT POLICE, WE CAN'T FUNCTION WITHOUT A BUSINESS, WE CAN'T FUNCTION WITHOUT A COMMUNITY.

SO THIS IS AS MAYBE I'LL GO BACK IN THE DAY WITH THE SLY AND THE FAMILY STONE IT'S A FAMILY AFFAIR AND THAT'S THE WAY WE NEED TO LOOK AT IT HERE.

SO INFORMATION IS EMPOWERING.

I THINK THAT'S CHAIRMAN TALKED ABOUT THE ECONOMIC DEVELOPMENT COMMITTEE BECAUSE THAT COMMITTEE KIND OF COMES AND GOES, YOU KNOW, IN AND OUT WE JUST ARE GOING TO VOTE TODAY ON TWO APPOINTEES.

THE COUNCIL HAS TO BE ENGAGED.

CITY MANAGER HAS TO MAKE SURE THAT HE OR SHE UNDERSTANDS THAT AS WELL.

THE COMMUNITY HAS TO HAVE INFORMATION.

THE COUNCIL HAS TO HAVE INFORMATION.

THEY ARE HIRED BY THE PEOPLE TO GET THE INFORMATION.

AND SO AS I ATTEMPT TO DO MY JOB ON MANY OCCASIONS.

I'M ASKING, WHY WOULDN'T THE CITY KNOW THAT? WHY WOULDN'T THE CITY KNOW WHERE? KNOW HOW MANY BUSINESSES ARE REGISTERED IN THIS CITY? WHY WOULD THEY NOT KNOW HOW MANY BUSINESSES ARE ENGAGED IN SELLING A CERTAIN PRODUCT? THOSE ARE ANSWERS THAT I EXPECT TO HAVE.

NOW, QUICK QUESTION ON STREET MAINTENANCE.

WERE THERE ANY QUESTIONS SPECIFICALLY ABOUT THE TYPES OF RESOURCES THAT COULD BE UTILIZED OR HAVE BEEN EXPERIENCED AS A PART OF THE BUSINESS EXPERIENCE OF STREET

[01:05:07]

MAINTENANCE? AND I'M REFERENCING, AS WE WOULD SAY, BACK IN THE DAY WHEN WE USED TO HAVE STREET SWEEPERS THAT USED TO COME THROUGH SOME OF OUR COMMUNITIES, THEY ARE MISSING NOW. SO DID ANYONE MAKE ANY REFERENCE TO ANY EXPERIENCE THAT THEY THOUGHT WOULD PROBABLY HELP IN THIS CATEGORY? YEAH, WE DIDN'T HAVE ANYTHING LIKE THAT.

THERE WERE A COUPLE PLACES WHERE RESPONDENTS COULD PROVIDE OPEN ENDED RESPONSES.

BUT JUST JUST TO LIMIT TO THE NUMBER OF QUESTIONS WE CAN INCLUDE IF WE WANT TO GET, YOU KNOW, BUSINESSES TO FILL OUT THE SURVEY.

SO THERE WASN'T ANYTHING MORE SPECIFIC ABOUT STREET MAINTENANCE THAN JUST, YOU KNOW, ALL RIGHT.

LET ME. SO I WANT TO GET THOSE QUESTIONS AS WELL WITH THE POLICE DEPARTMENT.

WHAT WERE ANY OPEN.

ANY QUESTIONS. OPEN ENDED.

DID YOU RECEIVE.

WELL, THE ONLY OPEN ENDED.

IT WAS RELATED TO A DIFFERENT QUESTION ON THE SURVEY.

IT'S REALLY MORE CODE RELATED, THOUGH, AND JUST SAID IS YOUR IF YOUR BUSINESS IS DISSATISFIED WITH ANY OF THE ITEMS, PLEASE BRIEFLY DESCRIBE THE REASON YOUR BUSINESS IS DISSATISFIED IN THE SPACE BELOW.

SO THAT'S REALLY THE ONLY OPEN ENDED QUESTION THAT WAS ON THE SURVEY.

EVEN THOUGH IT HAD INSTRUCTIONS, PEOPLE TYPICALLY JUST WRITE IN WHATEVER.

DID YOU GET ANY INPUT ON IT? DID YOU GET ANY CLARIFYING RESPONSE ON POLICE DEPARTMENT? IF SOMEONE MENTIONED POLICE DEPARTMENT, DID THEY GO INTO ANY DETAIL? I'D HAVE TO DOUBLE CHECK.

THERE WASN'T.

THERE WEREN'T A TON OF OPEN ENDED RESPONSES.

BUT I HAVE TO GO BACK AND CHECK.

WE CAN PROVIDE THOSE.

ALL RIGHT. SO THIS IS FOR MY ASSIGNMENT.

MY ASSIGNMENT IS THAT I NEED TO UNDERSTAND WHAT YOU WERE ABLE TO CULL FROM THE THE SURVEY AS IT RELATED TO I WANT TO TIE MYSELF DOWN TO DISTRICT FOUR.

SO IF YOU COULD LOOK AT THE ZIP CODES THAT YOU WERE ABLE TO IDENTIFY THAT YOU ACTUALLY SENT INFORMATION OUT TO IN DISTRICT FOUR ZIP CODES, I WOULD LIKE TO GET THE NAMES, AND I WOULD LIKE TO RECEIVE THE FEEDBACK ON THOSE PARTICULAR BUSINESSES AS IT RELATES TO ALL OF THESE ITEMS, ALL OF THESE RANKED CATEGORY OF SERVICES THAT WERE SOLICITED FOR THEM TO RESPOND TO.

RIGHT. ALL RIGHT.

YEAH. AND THAT'S THAT'S NO PROBLEM TO RUN ACROSS THAT.

WE JUST BREAK THE RESULTS OUT BY DISTRICT.

YEAH. FOR FOR EVERY QUESTION ON THE SURVEY, WE COULD SHOW THE RESPONSES PER EACH DISTRICT.

SO ALL RIGHT. AND THAT'S GOOD.

AND THE OTHER FINAL THING ON SMALL BUSINESS SURVEY.

SO SMALL BUSINESS SERVICES I THINK I HEARD A COMMENT ABOUT SOME CLARIFICATION.

I KNOW, FOR EXAMPLE, IN MY MIND AND AS I SEE AS I TRAVEL AND RUN THE RUN THE TRAPS IN DISTRICT FOUR, SOMETIMES IT FEELS LIKE WE HAVE MORE HEAD SHOPS THAN WE DO GROCERY STORES, WHICH I KNOW I'M PROBABLY RIGHT ON THAT, BUT DO WE HAVE MORE? WHEN WE SAY HEAD SHOPS OR VAPE SHOPS OR, YOU KNOW WHAT I'M SAYING, THE ONES WHERE THEY GET TO SELL THOSE THINGS THAT ALL HELP THEM WITH WHATEVER THEY'RE DOING WITH THEIR EXPERIENCE. HOOKAH SHOPS OR WHATEVER THEY ARE.

WE PROBABLY HAVE MORE OF THOSE TYPES OF THINGS.

AND SO I THINK IT'S GOOD FOR US TO HAVE THE TYPES OF BUSINESSES SO THAT WE CAN BETTER UNDERSTAND WHAT OUR WHAT MY I'LL SAY WHAT THIS DISTRICT THAT I LOOK LIKE REPRESENTS.

SO IT HELPS IN THE ADVOCACY.

AND PERHAPS I'M ADDING, DO YOU THINK I'M ASKING FOR TOO MUCH? IN YOUR PROFESSIONAL OPINION, WOULD A COUNCIL MEMBER SUCH AS SUCH AS THE REPRESENTATIVE, THE DISTRICT THAT I HAVE, AM I MAKING YOU FEEL A LITTLE BIT LIKE, WOW, THIS IS OVERWHELMING. NO.

NO, I THINK WHAT YOU'RE ASKING FOR IS FINE.

YEAH. IT'S EASY FOR US TO BREAK THE RESULTS OUT BY DISTRICT.

SO WE DO THAT FOR THE RESIDENT SURVEY USUALLY.

SO YEAH, THAT'S NOT A PROBLEM.

ALL RIGHT. SO THAT'S GOOD.

AND THAT WAY WE CAN DETERMINE JUST HOW SATISFIED OUR CUSTOMERS ARE IN TERMS OF BUSINESS AS WELL AS CONSTITUENTS.

WE APPRECIATE YOUR WORK SO VERY MUCH.

AND THANK YOU FOR BRINGING THIS SEGMENT OF LIGHT TO THIS PARTICULAR COMMITTEE TODAY.

I FEEL JUST A LITTLE BIT BETTER, BASED ON YOUR LAST RESPONSE, THAT I DIDN'T ASK TOO MUCH, BUT IF I HAD, I THINK YOU WOULD BE OKAY WITH THAT TOO, WOULDN'T YOU? THANK YOU. YEAH, ABSOLUTELY.

YEP. NOPE. WE'RE WE'RE IN GOOD SHAPE.

GREAT SURVEY, CHAIRMAN STEWART.

THANK YOU.

JUST TO FOLLOW UP ON ON CHAIR ARNOLD, I WOULD LIKE TO SEE THE RESULTS FOR DISTRICT TEN AS WELL.

I THINK THAT WOULD BE INTERESTING AND CERTAINLY HELPFUL AS WE DO PLANNING.

SO THANK YOU. YEAH.

YEAH ABSOLUTELY.

I GUESS THAT WE DID A SURVEY.

YOU SHOULD HAVE A MAP OF THE WHOLE CITY.

AND WHAT MAJORITY OF WHAT THE SURVEY QUESTION CAME FROM, WHERE THE BUSINESS CAME FROM ALSO.

SO IF YOU CAN PRESENT THE WHOLE COUNCIL A MAP OF THAT, IF IT WAS IN DISTRICT 13, THERE WAS 25, YOU KNOW, QUESTION CAME FROM WHAT WAS THE QUESTION AND WHAT DID YOU RESPOND TO THAT? THAT WOULD BE VERY HELPFUL TO GET THAT.

I THINK THAT WHEN YOU DO A SURVEY FOR THE SMALL BUSINESS, EVERYTHING IS VERY IMPORTANT TO SEE THAT IT'S ONE PART OF THE CITY IS MORE RESPONDING TO THE OTHER PART OF THE

[01:10:06]

CITY. ARE THERE MORE SMALL BUSINESSES IN ONE PART VERSUS THE OTHER PART.

SO IF YOU CAN JUST KIND OF PUT A HEAT MAP TO THE SURVEY AND YOU DO IT BY THE 14 DIFFERENT DISTRICTS AND SAY, THIS IS WHAT THE SURVEY CAN, THIS IS WHAT THE PEOPLE THINK IN YOUR DISTRICT WHAT HAPPENED I THINK THAT WOULD BE A GREAT, IF SO WHEN CAN YOU GET THAT DONE AND GIVE IT TO THE COUNCIL? WE SHOULD BE ABLE TO GET THAT WITHIN A COUPLE OF WEEKS.

YEAH. THE MAP AND THEN THE CROSS TABS.

YEAH. OKAY.

WHICH BREAK THE RESULTS BY DISTRICT.

YEAH. OKAY. THANK YOU.

ALL 14 DISTRICT WILL GET IT AT THE SAME TIME, SO NO ONE WILL GET IT BEFORE ANYONE ELSE.

I THINK WE SHOULD BE COURTEOUS FOR EVERYBODY TO GET THE SAME TIME, SAME INFORMATION.

WITH THAT CHAIRMAN. CHAIRMAN, COULD I GET CLARIFICATION ON THAT STATEMENT? YES, MA'AM. ARE YOU ASKING THEM TO WITHHOLD INFORMATION FROM COUNCIL MEMBER IN DISTRICT FOUR AS A REQUESTED FOR A SPECIFIC RESPONSE? NO, I'M SAYING THAT EVERYONE IS EQUAL.

SO EVERYBODY GOT ONE VOTE, SO EVERYBODY GET IT AT THE SAME TIME, WE BE SURE YOU SEND EVERYONE AT THE SAME TIME.

THANK YOU VERY MUCH. IT IS NOW 2:16.

THANK YOU. THANK YOU.

* This transcript was compiled from uncorrected Closed Captioning.