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YOU'RE WATCHING THE MEETING OF THE DALLAS CITY COUNCIL WITH MAYOR ERIC L JOHNSON, MAYOR PRO TEM TENNELL ATKINS,

[00:00:10]

DEPUTY MAYOR PRO TEM ADAM BAZALDUA, COUNCIL MEMBERS CHAD WEST, JESSE MORENO ZARIN D GRACEY, CAROLYN KING ARNOLD, JAIME RESENDEZ, OMAR NARVAEZ, PAULA BLACKMON, KATHY STEWART.

JAYNIE SCHULTZ, CARA MENDELSOHN GAY DONNELL WILLIS PAUL E RIDLEY, INTERIM CITY MANAGER KIMBERLY BIZOR TOLBERT, CITY SECRETARY BILIERAE JOHNSON, AND CITY ATTORNEY TAMMY PALOMINO.

ALL RIGHT. GOOD MORNING.

[Call to Order]

WE HAVE A QUORUM.

TODAY IS WEDNESDAY, DECEMBER THE 4TH, 2024.

THE TIME IS 9:24 A.M., AND I CALL THIS MEETING OF THE DALLAS CITY COUNCIL TO ORDER.

THIS MORNING, I BELIEVE OUR INVOCATION IS GOING TO BE GIVEN BY OUR COLLEAGUE COUNCILMAN ZARIN D GRACEY, WHO REPRESENTS DISTRICT THREE.

NO OUTBURSTS PLEASE.

I'M JUST KIDDING. IT'S FINE, IT'S FINE.

WHO REPRESENTS DISTRICT THREE? AND HE IS ALSO AN EXECUTIVE PASTOR AT CONCORD CHURCH.

AND I'LL NOW TURN IT OVER TO COUNCILMAN GRACEY.

GOOD MORNING. LET US PRAY.

ETERNAL FATHER, AS WE GATHER IN THESE COUNCIL CHAMBERS, WE HEED YOUR WORD FROM EPHESIANS TO PRAY IN THE SPIRIT ON ALL OCCASIONS.

TODAY WE LIFT UP THIS COUNCIL MEETING WITH ALL ITS PURPOSES BEFORE YOU.

GUIDE US, YOUR SERVANTS, AS WE DELIBERATE IMPORTANT MATTERS FOR OUR CITY FROM FINANCIAL OVERSIGHT OF OUR PENSION SYSTEMS TO THE IMPLEMENTATION OF NEW PROGRAMS THAT TOUCH OUR COMMUNITIES. GRANT US YOUR WISDOM AS WE REVIEW COMMUNICATION STRATEGIES AND CONSIDER WAYS TO BETTER SERVE DALLAS RESIDENTS.

LORD, WE PRAY SPECIFICALLY FOR THOSE AFFECTED BY THE DECISIONS MADE IN THIS CHAMBER FOR OUR POLICE AND FIRE PERSONNEL, FOR OUR CITY EMPLOYEES, FOR EVERY CITIZEN FROM EVERY NEIGHBORHOOD. AS YOUR WORD INSTRUCTS US TO KEEP PRAYING FOR ALL THE LORD'S PEOPLE, WE ASK FOR YOUR PRESENCE IN EVERY DISCUSSION AND DECISION TODAY.

KEEP OUR COUNCIL MEMBERS ALERT AND DISCERNING AS THEY ADDRESS BOTH PUBLIC AND CLOSED SESSIONS.

MAY THEIR SERVICE. MAY OUR SERVICE REFLECT YOUR HEART FOR JUSTICE, COMPASSION, AND GOOD STEWARDSHIP.

IN YOUR HOLY NAME WE PRAY.

AMEN. IF EVERYONE WOULD PLEASE RISE, WE'RE GOING TO HAVE OUR PLEDGES TO THE UNITED STATES.

FLAG FIRST AND THEN THE TEXAS FLAG.

I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA, AND TO THE REPUBLIC FOR WHICH IT STANDS.

ONE NATION UNDER GOD, INDIVISIBLE, WITH LIBERTY AND JUSTICE FOR ALL.

HONOR THE TEXAS FLAG.

I PLEDGE ALLEGIANCE TO THEE.

TEXAS. ONE STATE UNDER GOD, ONE AND INDIVISIBLE.

THANK YOU SO MUCH. YOU MAY BE SEATED.

I BELIEVE THIS MORNING THAT I HAVE AN ANNOUNCEMENT FROM OUR CITY MANAGER'S OFFICE, SO I WILL TURN IT OVER TO OUR INTERIM CITY

[Special Presentations]

MANAGER, KIM TOLBERT, AT THIS TIME.

THANK YOU SO VERY MUCH.

AND GOOD MORNING, MAYOR AND CITY COUNCIL MEMBERS.

WE HAVE SEVERAL DISTINGUISHED GUESTS TODAY, SO WE WANT TO WELCOME YOU TO THE CITY COUNCIL MEETING.

IT IS MY HONOR TO JOIN YOU TODAY AS WE CELEBRATE THE SUCCESS OF THE FIRST WINTER WARMTH CHARITY CHALLENGE, A POWERFUL DEMONSTRATION OF THE COMPASSION AND GENEROSITY OF OUR CITY EMPLOYEES.

THIS INITIATIVE, ORGANIZED BY THE OFFICE OF HOMELESS SOLUTIONS, WAS PART OF THE NATIONAL HUNGER AND HOMELESSNESS AWARD AWARENESS WEEK, AND IT HIGHLIGHTS THE INCREDIBLE IMPACT THAT WE CAN ACHIEVE WHEN WE COME TOGETHER AS ONE TEAM AND ONE CITY.

OVER THE PAST WEEK, 18 CITY DEPARTMENTS HAVE PARTICIPATED IN A FRIENDLY COMPETITION TO COLLECT NEW WINTER HATS AND GLOVES FOR OUR UNHOUSED NEIGHBORS.

THANKS TO THEIR REMARKABLE EFFORTS, WE HAVE HAD OVER 4300 ITEMS DONATED.

THESE DONATIONS WILL BRING WARMTH AND COMFORT TO INDIVIDUALS FACING SOME OF THE COLDEST MONTHS OF THE YEAR, WHICH IS A TRUE TESTAMENT TO THE CARE AND THE COMMITMENT OF OUR EMPLOYEES. I WANT TO TAKE A MOMENT TO EXPRESS MY HEARTFELT GRATITUDE TO EVERYONE WHO PARTICIPATED IN THIS EFFORT.

YOUR GENEROSITY REFLECTS THE VALUES THAT WE HOLD AS A CITY.

EMPATHY. ETHICS.

EXCELLENCE, ENGAGEMENT AND EQUITY.

YOUR CONTRIBUTIONS ARE MORE THAN JUST ITEMS OF CLOTHING.

THEY ARE ACTS OF KINDNESS THAT WILL VERY WELL HELP SAVE LIVES AS WE CELEBRATE THIS INCREDIBLE ACCOMPLISHMENTS OF OUR CITY EMPLOYEES.

I WANT TO REMIND EVERYONE THAT THE OFFICE OF HOMELESS SOLUTIONS WINTER COAT DRIVE IS CONTINUING NOW THROUGH DECEMBER 31ST.

IF YOU HAVE NOT HAD AN OPPORTUNITY TO PARTICIPATE, I WOULD ENCOURAGE YOU TO BRING ANY NEW OR GENTLY USED ADULT SIZED COATS TO DESIGNATED CITY BRANCH

[00:05:07]

LIBRARIES. TOGETHER, WE CAN MEET THE GOAL OF OVER 1000 COATS TO EXTEND AGAIN THE WARMTH AND THE HOPE OF THIS SEASON EVEN FURTHER.

NOW IT IS TIME TO RECOGNIZE THE CITY DEPARTMENTS WHO TRULY WENT ABOVE AND BEYOND IN THIS CHALLENGE.

IT IS MY PLEASURE TO ANNOUNCE THE WINNERS OF THE 2024 WARMEST HEART AWARDS IN THE SMALL DIVISION.

THE WINNER TODAY IS THE CITY AUDITOR'S OFFICE.

IN THE MEDIUM DIVISION.

THE WINNER IS THE COMMUNICATIONS AND THE CUSTOMER EXPERIENCE.

311 DEPARTMENT.

Y'ALL COME ON OUT.

AND IN THE LARGEST DIVISION TODAY IS DALLAS WATER UTILITIES.

AT THIS TIME, I'D LIKE TO INVITE THE REPRESENTATIVES FROM THE VARIOUS DEPARTMENTS TO PLEASE COME FORWARD.

MAYOR, I'M GOING TO HAND YOU THESE AWARDS FOR YOU TO GIVE OUT TO THE DEPARTMENT DIRECTORS.

AGAIN, THANK YOU SO VERY MUCH FOR ALL WHO HAVE PARTICIPATED.

WE THANK YOU FOR THE SUCCESS OF THIS INITIATIVE.

AND AS WE MOVE FORWARD INTO THE HOLIDAY SEASON, WE ASK THAT WE ALL CONTINUE THE SPIRIT OF GIVING BACK.

THANK YOU SO VERY MUCH.

YES, Y'ALL COME ON DOWN.

COME ON.

AND THEN COMMUNICATIONS AND CUSTOMER EXPERIENCE.

AND THIS IS KIND OF LOPSIDED, SHE SAID.

LOPSIDED. POINT OF ORDER.

AND IN THE LAST ONE IS DALLAS WATER UTILITIES.

ALL RIGHT. I DON'T BELIEVE WE HAVE ANY MORE ANNOUNCEMENTS.

SO I THANK YOU ALL FOR YOUR PATIENCE THIS MORNING.

I'LL NOW TURN IT OVER TO OUR CITY SECRETARY.

[Open Microphone Speakers (Part 1 of 2)]

GOOD MORNING. GOOD MORNING, MR. MAYOR. THE DALLAS CITY COUNCIL WILL NOW HEAR ITS FIRST FIVE REGISTERED SPEAKERS.

I'LL RECITE THE SPEAKER GUIDELINES.

SPEAKERS MUST OBSERVE THE SAME RULES OF PROPRIETY, DECORUM, AND GOOD CONDUCT APPLICABLE TO MEMBERS OF THE CITY COUNCIL.

ANY SPEAKER MAKING PERSONAL, IMPERTINENT, PROFANE, OR SLANDEROUS REMARKS, OR WHO BECOMES BOISTEROUS WHILE ADDRESSING THE CITY COUNCIL, WILL BE REMOVED FROM THE ROOM.

[00:10:01]

FOR THOSE INDIVIDUALS WHO ARE IN PERSON FOR THOSE VIRTUAL SPEAKERS, YOU'LL BE REMOVED FROM THE SESSION.

INDIVIDUALS WILL BE GIVEN THREE MINUTES TO SPEAK FOR THOSE IN PERSON.

SPEAKERS, YOU'LL NOTICE THE TIME.

YOUR TIME ON THE MONITOR AT THE PODIUM.

WHEN YOUR TIME IS UP.

PLEASE STOP FOR THOSE VIRTUAL SPEAKERS, I WILL ANNOUNCE WHEN YOUR TIME HAS EXPIRED.

ALSO, SPEAKERS, PLEASE BE MINDFUL THAT DURING YOUR PUBLIC COMMENTS, YOU ARE NOT ALLOWED TO REFER TO A CITY COUNCIL MEMBER BY NAME AND ADDRESS YOUR COMMENTS TO MAYOR JOHNSON.

ONLY YOUR FIRST SPEAKER, JOE STOKES.

JOE STOKES, DISTRICT NINE YOUTH COUNCIL MAYOR.

YOU. THIS HAS ALL BEEN REPORTED TO YOU BEFORE, BUT THE HARVARD UNIVERSITY META ANALYSIS FROM 2012 FOUND CONCLUSIVE PROOF THAT EXCESSIVE FLUORIDE INTAKE LOWERED CHILDREN'S IQ BY AS MUCH AS 15 POINTS.

THE REPUBLICAN PARTY OF TEXAS INCLUDES STOPPING FLUORIDATION STATEWIDE IN THEIR PLATFORM.

MAYOR, WE PROVIDED TO YOU THE LULAC RESOLUTION FROM 2011 ENTITLED CIVIL RIGHTS VIOLATION REGARDING FORCED MEDICATION, REFERRING TO FLUORIDE.

WHAT YOU CALL FLUORIDE IS HYDROFLUORIC SILICIC ACID, A BYPRODUCT OF INDUSTRY, AND IS CLASSIFIED AS POISON NEUROTOXIN.

TOXIC WASTE.

PLAIN AND SIMPLE.

YOU'RE POISONING CHILDREN, YOURSELVES AND EVERY LIVING THING.

NO AMOUNT OF POISON IS ACCEPTABLE.

THE COST OF ADDING FLUORIDE TO OUR WATER IS GREATLY UNDERSTATED.

DALLAS FLUORIDATION NEEDS TO END IMMEDIATELY.

THEN WE REPORTED THE TOXIC SUBSTANCES CONTROL ACT TRIAL.

AFTER SEVEN YEARS OF EXPERTS ON BOTH SIDES OF THE FLUORIDATION ISSUE IN FEDERAL COURT, JUDGE EDWARD CHEN RULED ON SEPTEMBER 24TH THAT FLUORIDATED WATER IS NOT SAFE.

IN HIS LEGAL DOCUMENT ENTITLED FINDINGS OF FACT AND CONCLUSIONS OF LAW.

JUDGE CHEN STATES THAT IT WAS PROVEN THAT WATER FLUORIDATION AT THE LEVEL OF 0.7 PRESENTS AN UNREASONABLE RISK OF INJURY TO HEALTH OR THE ENVIRONMENT.

DALLAS WATER IS NOT SAFE.

MAYOR JOHNSON, YOU HAVE THE AUTHORITY TO BRING THE FLUORIDATION ISSUE TO THE DALLAS CITY COUNCIL AGENDA FOR THE COUNCIL TO VOTE TO END THIS UNSAFE AND EFFECTIVE FLUORIDATION PROGRAM. THE COUNCIL HAS BEEN VOTING TO ALLOCATE THE FUNDS FOR PURCHASING THE CONTAMINATED HYDRO FLUOROSILICIC ACID, A TOXIC WASTE THAT IS ADDED TO OUR TAP WATER TO RAISE THE FLUORIDE LEVEL FOR OVER 60 YEARS.

THE PEOPLE DON'T WANT THE NEW LEAD PULLED THE PEOPLE OR PUT IT UP FOR A VOTE.

MAYOR JOHNSON, MAKE THE INTERNATIONAL NEWS AND YOURSELF A HERO BY DOING THE RIGHT THING.

WHAT ARE YOU WAITING FOR? WHAT ARE YOU WAITING FOR? THANK YOU. THANK YOU.

LINDA NEWLAND.

GOOD DAY, MAYOR LINDA NEWLAND HERE FROM DISTRICT SEVEN.

PRAYER IS THE FIRST THING OF EVERY COUNCIL MEETING.

BUT HOW MANY OF THE COUNCIL REALLY LISTENS TO PRAYER? PRAYER ON 1113.

PRAY FOR MORE LOVE, KINDNESS, COMPASSION, JUSTICE, THOUGHTFULNESS, CARE AND PEACE TO EVERYONE.

PRAYER ON 1023.

PRAYED FOR MEETING TO BE CONDUCTED BY HOW GOD IS PLEASED AND NOT BY HOW MAN IS PLEASED.

PRAYER ON 1016 DISCUSSED PHILIPPIANS FOUR NINE, WHICH SAYS, PUT INTO PRACTICE WHAT YOU HAVE LEARNED FROM GOD.

THE PASTOR FURTHER STATED, TO HELP US WHAT GOD'S WORD SAYS, HELP US TO ENSURE EVERY CITIZEN FEELS VALUED AND CARED FOR.

MAY WE HONOR GOD IN ALL WE DO SERVING OUR COMMUNITIES FAITHFULLY.

JUST SO YOU KNOW, THIS PRAYER WAS BY DISTRICT THREE WHO IS ALSO EXECUTIVE PASTOR OF CONCORD CHURCH.

DISTRICT THREE SAID MANY MORE GREAT STUFF, BUT I DON'T HAVE ROOM HERE.

[00:15:06]

MAYOR, DO YOU RECALL A CHILDHOOD FRIEND NAMED DOUGLAS FOOTRACER? Y'ALL WENT TO SCHOOL TOGETHER FURTHER DOWN LIVE.

HE BECAME MY FRIEND.

DO YOU RECALL? HE'S A NATIVE AMERICAN.

NAVAJO. AND WHAT DOES ANY AMERICAN NAVAJO RESPECT? THEY RESPECT THE EARTH AND WATER.

IT'S DOWNRIGHT HORRIBLE.

THE REST OF THE FOLKS DON'T GIVE RESPECT TO EARTH AND WATER.

I'M TALKING ABOUT THAT TOXIC CHEMICAL THAT Y'ALL PUT IN OUR WATER CALLED HYDROFLUORIC ACID AND CALL IT FLUORIDATION. LOOK IT UP.

IT'S POISONOUS.

SOME OF THE SPEAKERS HAVE COME HERE AND EVEN MENTIONED THE RESULTS OF THE FLUORIDE TRIAL THAT ENDED ON SEPTEMBER 2020.

4.7 PER MILLION POSES AN UNREASONABLE RISK OF REDUCED IQ IN CHILDREN.

YET DALLAS STILL ADDS THE TOXIC TO OUR DRINKING WATER.

WHY? WHY DO Y'ALL STILL AT IT? I WOULD LIKE TO KNOW.

CAN ONE.

EXPLAIN WHY Y'ALL HAVEN'T STOPPED IT.

I WOULD PREFER A GOOD BRAIN RATHER THAN GOOD TEETH.

THANK YOU. THANK YOU.

KRISTEN CARILLO.

GOOD MORNING.

I'M KRISTEN CARILLO.

I LIVE IN DISTRICT TEN.

I'M HERE TODAY BECAUSE I'D LIKE TO DISCUSS REDEFINING THE DANGEROUS AND AGGRESSIVE DOG LEGAL DEFINITIONS.

ON SATURDAY BEFORE THANKSGIVING, I TOOK MY PUPPY OUTSIDE TO PLAY FETCH.

I'VE GOT A 30 FOOT YARD LEAD THAT I HOOK HIM TO SO HE CAN STILL BE RESTRAINED BUT RUN AROUND.

AS I WAS DOING THIS, I SAW THREE LOOSE DOGS CHARGING AT US.

I GAVE HIM HIS COMMAND TO GO BACK INSIDE, WHICH MEANS HE WAS OFF LEASH.

THE DOGS CHARGED, RAN INTO MY GARAGE, CORNERED HIM BY THE DOOR AND ATTACKED HIM.

HE REQUIRED EMERGENCY SURGERY.

THE PACKET THAT YOU GUYS GOT.

THE HANDOUT SHOWS SOME OF THE PHOTOS OF THE INJURIES TO THE DOG.

THE STATE OF THE AREA.

THERE WAS POOP AND URINE EVERYWHERE BECAUSE MY POOR PUPPY WAS SO SCARED.

HE'S 15 POUNDS.

THESE DOGS WERE ABOUT 100 POUNDS EACH.

THE DEFINITION OF AN AGGRESSIVE DOG, ACCORDING TO THE DALLAS, OR THE LEGAL DEFINITION, IS A DOG THAT ON AT LEAST ONE OCCASION, WHILE NOT LEGALLY RESTRAINED, KILLED OR INJURED A LEGALLY RESTRAINED ANIMAL OR LIVESTOCK.

THE DALLAS ANIMAL SERVICES WOULD NOT DO ANYTHING ABOUT THIS, BUT ISSUE A CITATION FOR A LOOSE DOG BECAUSE HE WAS NOT RESTRAINED EVEN THOUGH HE WAS IN MY GARAGE AT THE TIME THIS HAPPENED.

THIS ISN'T JUST ABOUT MY DOG.

PERSONALLY, I THINK THIS NEEDS TO CHANGE FOR THE SAFETY OF OUR COMMUNITY.

PERIOD. THIS HAPPENS TO BE WITH THESE DOGS.

THE THIRD INCIDENT IN THE COURSE OF A YEAR.

THE FIRST INCIDENT, THE OWNERS WERE AWAY ON VACATION.

THEY LET THE DOGS OUT IN THE YARD.

I DON'T KNOW WHO WAS WATCHING THEM, BUT THE CITY CAUGHT THE LOOSE DOGS.

NOTHING DANGEROUS HAPPENED THERE BUT NEGLIGENCE ON THE OWNER.

THEN THE SECOND INCIDENT WAS A MONTH AGO, WHEN ONE OF MY NEIGHBORS WAS WALKING HER TWO DOGS WITH A BABY, AND ANOTHER NEIGHBOR HAD TO WRESTLE ONE OF THOSE DOGS OFF OF HER DOGS AND TO PROTECT HER AND THE CHILD SO SHE COULD GET TO SAFETY.

NOTHING WAS DONE BECAUSE THERE WAS NOT AN INJURY TO THE HUMAN OR TO THE DOG, EVEN THOUGH HER DOGS WERE RESTRAINED.

SO I HAVE TWO ASKS FOR CITY COUNCIL AND YOU CAN FIND THESE AT THE END OF THE THE DECK HERE IS.

I'D LIKE TO REFORM THE LEGAL DEFINITION OF AN AGGRESSIVE DOG TO INCLUDE UNPROVOKED ATTACKS LEADING TO DEATH OR INJURY ON OWNERS PERSONAL PROPERTY.

AND THEN I WOULD ALSO LIKE, AND I KNOW THAT THIS IS A LOT EASIER SAID THAN DONE, BUT TO BUILD A DATABASE TO MONITOR NEGLIGENT PET OWNERS.

SO IF YOU HAVE A PET OWNER WHO HAS MULTIPLE DOGS, ONE DOG HAS AN INCIDENT.

IF THAT OWNER IS NOT RESPONSIBLE WITH THEIR OTHER DOGS AND THEN ANOTHER DOG HAS AN INCIDENT, SOMETHING HAS TO BE DONE TO HOLD THE OWNERS ACCOUNTABLE AND ALSO THE PETS THAT ARE DANGEROUS ACCOUNTABLE.

RIGHT NOW OUR NEIGHBORS ARE CARRYING BATS AND TASERS.

THAT'S YOUR TIME. DOGS.

SORRY. THANK YOU FOR YOUR TIME TODAY.

THANK YOU. SABRINA.

BRENHAM.

[00:20:27]

I'M SORRY, MISS BRENNAN, BEFORE YOU SPEAK, THERE'S NO POOLING AROUND THE MICROPHONE, MA'AM.

THERE'S NO POOLING.

WHICH MEANS THOSE INDIVIDUALS THAT ARE STANDING AROUND YOU, THEY'RE NOT ALLOWED.

SHE'S SAYING THEY CAN SIT DOWN IN THE AUDIENCE, BUT THEY CAN'T STAND AT THE MICROPHONE WITH YOU IF THEY'RE NOT REGISTERED.

THANK YOU, MR. MAYOR.

SABRINA BRENNAN, DISTRICT EIGHT, PUBLIC SAFETY ISSUE AT 5969 HIGHLAND HILLS DRIVE, FORMERLY ESTELL VILLAGE, NOW THE APEX, ALSO KNOWN AS THE PINKS.

MY BUSINESS LOCATION IS ADJACENT TO THE PROPERTY OF 5969 HIGHLAND HILLS DRIVE IN LATE SEPTEMBER OF 2024. I WAS LEAVING MY OFFICE FOR THE EVENING.

INSTEAD, I HAD TO TAKE COVER AND GO BACK INTO MY OFFICE BECAUSE OF RANDOM GUNFIRE.

THEN I REALIZED THAT GUNFIRE WASN'T RANDOM.

THE GUNFIRE HAPPENED IN THE PINKS ON OCTOBER THE 15TH, 2024.

GUNSHOTS AGAIN WHILE SITTING IN MY OFFICE.

BUT THIS TIME A LIFE WAS LOST.

ON NOVEMBER THE 20TH, 2024, I SAT DOWN TO WATCH THE NEWS AND I SEE MY PLACE OF BUSINESS AND THE PINKS ON MY TV SCREEN.

ANOTHER LIFE LOST AGAIN FROM GUNFIRE.

THE FAMILY IS HERE WITH ME TODAY.

UPON INFORMATION AND BELIEF GAINS LIVES ON THE PREMISES.

DICE GAMES TAKE PLACE ON THE REGULAR.

UPON INFORMATION AND BELIEF, THE SECURITY GUARDS ARE FRATERNIZING WITH THE TENANTS AND THE MANAGEMENT.

MANAGEMENT IS RARELY IN THE OFFICE, BUT IS STILL AWARE OF THE PUBLIC SAFETY ISSUE AND THE RANDOM GUNFIRE ON THE PROPERTY. ACCORDING TO OUR NOVEMBER CRIME STATS, THE NUMBERS HAVE INCREASED AT 5969.

THE CHILDREN CAN'T GO OUTSIDE AND PLAY.

THE SURROUNDING BUSINESSES AND THEIR CUSTOMERS ARE IN DANGER.

AND MOST OF ALL, THE COMMUNITY OF HIGHLAND HILLS IS IN A PUBLIC SAFETY CRISIS.

WITHOUT PUBLIC SAFETY, WE CAN'T ATTRACT A QUALITY GROCERY STORE OR ANY OTHER ECONOMIC ECONOMIC DEVELOPMENT THAT WOULD IMPROVE THE QUALITY OF LIFE IN HIGHLAND HILLS.

IT'S TIME TO CLEAN HOUSE AND THE PINKS AGAIN.

IT WAS DONE IN 2015 AND IT NEEDS TO BE DONE AGAIN TODAY.

THANK YOU. THANK YOU.

EDWARD GARDELLA.

MAYOR. MAYOR. I'M SORRY.

MAYOR. FOR WHAT PURPOSE? JUST TO MAKE SURE THAT CHIEF ARTIST TALKED TO THE RESIDENTS SO THEY HAVE A CONVERSATION ABOUT WHAT'S GOING ON.

THAT'S A DULY NOTED.

AND WE'LL MAKE SURE THAT HAPPENS.

THANK YOU.

EDWARD GARDELLA. GOOD MORNING.

SO I'LL KEEP THIS BRIEF, BUT THERE HAS BEEN VISIBLE PROGRESS AND ADDRESSING HOMELESSNESS ENCAMPMENTS, PARTICULARLY IN THE DOWNTOWN AREA, CLEANER STREETS, INCREASED OUTREACH AND COLLABORATIVE COLLABORATION BETWEEN THE CITY, CITY SERVICES AND NONPROFITS ARE MAKING A DIFFERENCE.

HOWEVER, WHILE WE CELEBRATE THESE STRIDES, THERE IS STILL MORE WORK TO DO.

CHALLENGES PERSIST, AND WE HAVE A UNIQUE OPPORTUNITY TO BUILD ON THE MOMENTUM THAT WE'VE CAPTURED STRENGTHENING THESE PARTNERSHIPS WITH NONPROFITS, EXPANDING AND REFINING MENTAL HEALTH AND ADDICTION SERVICES, AND PRIORITIZING LONG TERM SOLUTIONS LIKE JOB TRAINING WILL HELP US MAKE PROGRESS, AND WE CAN ENSURE DALLAS BECOMES A MODEL CITY AND FOR EFFECTIVE ACTION ON HOMELESSNESS.

PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS.

THANK YOU. THANK YOU, MR. MAYOR. THIS CONCLUDES YOUR FIRST FIVE REGISTERED SPEAKERS FOR THIS MEETING.

MR. MAYOR MOVED TO SUSPEND THE RULES TO ALLOW THE REST OF THE SPEAKERS AT THIS TIME.

AND TO ADD JOSEPH PITCHFORD TO THE SPEAKER'S LIST, IS THERE? SECOND, IS THERE ANY OBJECTION? HEARING NONE. IT'S SO ORDERED.

I OBJECT. OH, THERE WERE OBJECTIONS.

OKAY. THEN WE NEED TO VOTE.

OKAY. WE CAN'T DO IT BY ACCLAMATION.

WE'LL NEED TO VOTE. OKAY.

ALL IN FAVOR OF SUSPENDING THE RULES? SAY AYE. AYE.

[00:25:01]

ANY OPPOSED? NO. I CAN'T CALL IT.

WE'LL HAVE TO HAVE A RECORD.

THANK YOU, MR. MAYOR.

I'M GOING TO CALL YOUR NAME. PLEASE STATE.

YES, IF YOU'RE IN FAVOR. NO. IF YOU OPPOSE MAYOR JOHNSON.

YEAH, SURE.

MAYOR PRO TEM ATKINS.

DEPUTY MAYOR PRO TEM BAZALDUA.

COUNCIL MEMBER WEST.

YES. COUNCIL MEMBER MORENO IS NOT PRESENT.

OKAY, I'LL COME BACK. COUNCIL MEMBER MORENO, IF YOU WOULD WANT TO VOTE IN THIS, YOU NEED TO TURN ON YOUR VIDEO.

COUNCIL MEMBER. GRACEY.

COUNCIL MEMBER. ARNOLD.

NO. COUNCIL MEMBER.

RESENDEZ. YES.

COUNCIL MEMBER. NARVAEZ.

COUNCIL MEMBER. BLACKMON.

COUNCIL MEMBER. STEWART.

YES. COUNCIL MEMBER.

SCHULTZ. COUNCIL MEMBER.

MENDELSOHN. IF YOU WISH TO VOTE ON THIS, PLEASE TURN ON YOUR VIDEO.

COUNCIL MEMBER WILLIS.

YES. COUNCIL MEMBER RIDLEY.

YES. COUNCIL MEMBER.

MORENO. I'M SORRY.

YOUR AUDIO.

NO, NO.

OKAY. THANK YOU.

AND COUNCIL MEMBER MENDELSOHN IS ABSENT WHEN VOTE TAKEN.

WITH SEVEN VOTING IN FAVOR, SEVEN OPPOSED.

ONE ABSENT VOTE TAKEN.

THE MOTION FAILS, MR. MAYOR. ALL RIGHT, WE'LL MOVE ON TO OUR VOTING AGENDA.

NO, NO, NO.

NO OUTBURSTS. PLEASE.

ALL RIGHT. I NEED YOU TO CALM DOWN, OKAY? SHE'S GOT TO GO NOW.

THANKS. OR YOU CAN BE QUIET.

THAT'S YOUR OPTION.

THANK YOU. MA'AM.

ALL RIGHT. WE'RE GOING TO MOVE ON TO OUR VOTING AGENDA.

WE GOT YOU. IT'S BEEN.

WE'RE COOL.

ALL RIGHT. THANK YOU, MR. MAYOR. WE'LL MOVE TO YOUR VOTING AGENDA, BEGINNING WITH AGENDA ITEM ONE.

[1. 24-2926 Approval of Minutes of the October 16, 2024 City Council Meeting]

APPROVAL OF MINUTES OF THE OCTOBER 16TH, 2008 OCTOBER 16TH, 2024 CITY COUNCIL MEETING.

A MOTION AND A SECOND.

IS THERE ANY DISCUSSION? SEEING NONE. ALL IN FAVOR, SAY AYE.

ANY OPPOSED? AYES HAVE IT. MINUTES ARE ADOPTED.

AGENDA ITEM TWO IS CONSIDERATION OF APPOINTMENTS TO BOARDS AND COMMISSIONS.

[2. 24-3570 Consideration of appointments to boards and commissions and the evaluation and duties of board and commission members (List of nominees is available in the City Secretary's Office)]

THIS MORNING YOU HAVE INDIVIDUAL AND FULL COUNCIL APPOINTMENTS.

YOUR NOMINEES FOR INDIVIDUAL APPOINTMENTS TO THE CITY.

TO THE CITY PLANNING AND ZONING COMMISSION.

DARYL HERBERT IS BEING NOMINATED BY COUNCIL MEMBER GRACEY TO THE COMMUNITY POLICE OVERSIGHT BOARD.

JENNIFER KING IS BEING NOMINATED BY COUNCIL MEMBER STEWART YOUR NOMINEES FOR FULL COUNCIL APPOINTMENTS TO THE REINVESTMENT ZONE THREE BOARD.

OAK CLIFF GATEWAY ERIC JOHNSON IS BEING NOMINATED BY COUNCIL MEMBER ARNOLD TO THE REINVESTMENT ZONE NINE BOARD.

VICKERY MEADOW ANTHONY WALDROP IS BEING NOMINATED BY COUNCIL MEMBER WILLIS AND TO THE REINVESTMENT ZONE 21 BOARD UNIVERSITY. MICHAEL COOK IS BEING NOMINATED BY COUNCIL MEMBER MENDELSOHN.

THESE ARE YOUR NOMINEES, MR. MAYOR. IS THERE A MOTION? I HEARD A MOTION AND A SECOND. IS THERE ANY DISCUSSION? SEEING NONE. ALL IN FAVOR, SAY AYE.

ANY OPPOSED? THE AYES HAVE IT.

AND THANK YOU, CHAIRWOMAN ARNOLD, FOR APPOINTING ME TO THAT BOARD.

THANK YOU SO MUCH, MR. MAYOR. YOUR BRIEFINGS CONTINUE.

[A. 24-3204 Independent Audit of DPFPS and ERF in Compliance with Section 802.1012 of the Texas Government Code]

ALL RIGHT. I'LL TURN IT OVER TO THE CITY MANAGER'S OFFICE NOW.

THANK YOU. THANK YOU SO VERY MUCH.

BRIEFING ITEM NUMBER EIGHT, WHICH IS YOUR FIRST BRIEFING FOR TODAY, IS A REPORT BY DELOITTE CONSULTING, WHO CONDUCTED THE INDEPENDENT AND THE AUDIT OF BOTH THE DALLAS POLICE AND FIRE PENSION SYSTEM AND THE EMPLOYEE RETIREMENT FUND.

THIS IS IN COMPLIANCE WITH STATE LAW.

AT THIS TIME, I'M GOING TO TURN IT OVER TO OUR CHIEF FINANCIAL OFFICER, JACK IRELAND, AND HE WILL PROVIDE FURTHER INTRODUCTIONS FOR THE PRESENTATION TODAY.

THANK YOU. THANK YOU, MISS TOLBERT, AND GOOD MORNING, MAYOR AND MEMBERS OF THE CITY COUNCIL.

AS MISS TOLBERT MENTIONED, I'M JACK IRELAND, CHIEF FINANCIAL OFFICER.

SECTION 802.1012 OF THE TEXAS GOVERNMENT CODE REQUIRES THAT ALL PUBLIC PENSION SYSTEMS WITH ASSETS GREATER THAN $100 MILLION MUST HAVE AN INDEPENDENT AUDIT CONDUCTED EVERY FIVE YEARS.

MAYOR, I'M SORRY.

CAN WE ASK MR. IRELAND JUST TO PULL THE MIC CLOSER, PLEASE? I WAS ACTUALLY THINKING THE SAME THING.

SOME FOR SOME REASON, IT'S KIND OF.

IT SOUNDED A LITTLE MONOTONE AND A LITTLE LOW THIS MORNING.

WE NEED YOU TO GET THE MIC A LITTLE CLOSER AND MAYBE UP YOUR ENERGY, JUST MAYBE LIKE TWO, A TWO, A TWO OUT OF TEN, MAYBE.

HOW ABOUT THIS? IS THIS ANY BETTER? YEAH. JUST A TWO OUT OF TEN IN THE ENERGY.

THE ENERGY? YEAH.

WE NEED A LITTLE MORE ENERGY. WE NEED YOU TO BRING A LITTLE MORE ENERGY WITH IT THIS MORNING, JACK.

OKAY, GREAT.

GOOD MORNING.

GLAD TO BE HERE.

AS I WAS MENTIONING.

OH, GOSH. AS I WAS MENTIONING SECTION 802.1012 OF THE TEXAS GOVERNMENT CODE REQUIRES THAT ALL PUBLIC PENSION SYSTEMS WITH ASSETS GREATER THAN

[00:30:04]

$100 MILLION MUST HAVE AN INDEPENDENT AUDIT CONDUCTED EVERY FIVE YEARS.

DELOITTE CONSULTING CONDUCTED THE STATE REQUIRED AUDIT OF BOTH THE DALLAS POLICE AND FIRE PENSION SYSTEM AND THE EMPLOYEE RETIREMENT FUND.

THE AUDIT REPORT MUST BE PRESENTED TO THE DALLAS CITY COUNCIL TO ENSURE THAT WE WERE ABLE TO GET THIS BEFORE THE CITY COUNCIL, BEFORE WE SUBMITTED IT TO THE PENSION REVIEW BOARD, WE WENT AHEAD AND BRIEFED A JOINT COMMITTEE OF THE AD HOC COMMITTEE ON PENSIONS AND GPS FM ON NOVEMBER 7TH.

TODAY, DELOITTE WILL PROVIDE THE SAME PRESENTATION THAT WAS PRESENTED TO THE COMMITTEES ON NOVEMBER THE 7TH AND BE PROVIDING IT TO THE ENTIRE CITY COUNCIL.

THE AUDIT REPORT LOOKS BACK FIVE YEARS.

IT DOES NOT COVER ANY CHANGES THAT WE'VE BEEN TALKING ABOUT AND THAT THE CITY COUNCIL APPROVED FOR A GOING FORWARD BASIS.

THIS IS A LOOK BACK.

THIS DOES NOT COVER ANYTHING RELATED TO INVESTMENT PRACTICES OR PERFORMANCE.

AGAIN, IT'S JUST A LOOK BACK.

I WILL TURN THE PRESENTATION OVER TO DELOITTE CONSULTING, WHO CONDUCTED THE AUDIT ALLOWED THEM TO INTRODUCE THEMSELVES AND GO THROUGH THE PRESENTATION MATERIALS.

THANK YOU JACK. GOOD MORNING EVERYONE.

MY NAME IS JAYNIE CHEN FROM DELOITTE CONSULTING AND THIS IS JOE KROPIWNICKI, MY COLLEAGUE WITH ME HERE.

SO AS JACK MENTIONED, THIS IS A REQUIRED REVIEW BY SECTION 802 FOR THE THE DALLAS POLICE FIRE PENSION FUND, AS WELL AS THE EMPLOYEES RETIREMENT FUND OF THE CITY OF DALLAS.

ON THE NEXT SLIDE IF YOU CAN MOVE TO THE NEXT SLIDE.

THANK YOU. SO WE'VE SUMMARIZED THE REQUIREMENTS OF TEXAS GOVERNMENT CODE SECTION 802.

IT LAYS OUT SPECIFIC TIMING REQUIREMENTS RELATED TO THIS REVIEW.

IT ALSO MENTIONS THAT PRIOR TO COMMENCING, YOU KNOW, WE NEED TO MEET WITH THE MANAGERS OF THE PENSION FUNDS.

WE ALSO, UPON COMPLETION WITHIN 30 DAYS, ARE REQUIRED TO SUBMIT AND PRESENT THE DRAFT REPORTS TO EACH OF THE PENSION FUNDS.

AND THESE ARE THINGS THAT WE HAVE DONE.

WE'VE ALSO REQUESTED IN WRITING THAT THE PENSION FUNDS AND THEIR ACTUARIES PROVIDE RESPONSES TO ACCOMPANY THE FINAL REPORT.

SO WHAT WE HAVE HERE TODAY, WHERE WE ARE AT IS WE'RE PERFORMING THIS PRESENTATION AS REQUIRED WITHIN THE 31ST TO 60TH DAY OF SUBMITTING THE REPORT.

AND AT THIS FIRST REGULARLY SCHEDULED OPEN MEETING OF THE CITY COUNCIL.

SO WE HAVE PROVIDED HANDOUTS OF THE FINAL REPORT THAT INCLUDES THE PACKET OF OUR REVIEW AS WELL AS THE RESPONSES FROM EACH FUND, AND AFTER WHICH THE CITY ALSO IS REQUIRED TO TO PROVIDE A COPY OF THESE REPORTS TO THE STATE PENSION REVIEW BOARD AND KEEP A COPY ON FILE AS WELL.

AS JACK MENTIONED ON THE ON THE NEXT SLIDE.

YOU KNOW, THE INTENT OF THIS REVIEW IS A LOOK BACK REVIEW.

THE VALUATIONS WERE REVIEWED.

THE MOST RECENT VALUATIONS WERE REVIEWED AND THESE WERE REPORTS THAT WERE PREPARED BY EACH OF THE FUNDS RETAINED ACTUARIES.

SO WE PREPARED A REVIEW OF THE VALUATION REPORTS AS WELL AS THE EXPERIENCE STUDIES.

IT DID NOT DIVE INTO INVESTMENT REVIEWS OR ASSETS OR ANY CHANGES OR ANALYSIS RELATED TO POTENTIAL CHANGES TO THE PLAN. THANKS, JAYNIE.

IF YOU GO TO THE NEXT SLIDE, I'LL GET INTO THE PROCESS FOR OUR REVIEW.

WE THROUGH OUR REVIEW, WE WE SOUGHT TO ASSESS THE APPROPRIATENESS OF APPROPRIATENESS OF ASSUMPTIONS AND METHODS, REVIEW THE ACTUARIALLY DETERMINED CONTRIBUTION AND PROJECTED FULL FUNDING YEAR, CONFIRM THE VALUATION REPORT MEETS THE ESOPS OR THE ACTUARIAL STANDARDS OF PRACTICE, AND ASSESS THE COMPLETENESS AND CONSISTENCY OF THE VALUATION REPORTS.

THROUGH THIS, WE ALSO REVIEWED TEST CASES TEST LIABILITIES FROM THE RETAINED ACTUARIES TO CONFIRM THAT THE PLAN, PROVISIONS AND ASSUMPTIONS AND METHODS WERE ALL APPROPRIATELY VALUED. FOR OUR REVIEW, WE RECEIVED THE DATA AS SHOWN AT THE BOTTOM OF THE SLIDE.

WE RECEIVED THE RAW SYSTEM DATA FROM DP AND ERF, AS WELL AS THE FINAL ACTUARY VALUATION DATA, AND WE RECONCILED BETWEEN THOSE TWO.

WE ALSO RECEIVED THE MOST RECENT VALUATION REPORT EXPERIENCE STUDY PLAN DOCUMENT AND AS MENTIONED ABOVE, THE TEST LIABILITY CASES FROM THE RETAINED ACTUARIES. ON THE NEXT SLIDE.

TO SUMMARIZE OUR RESULTS, WE IT'S OUR OPINION THAT THE MOST RECENT ACTUARIAL REPORT AND EXPERIENCE STUDY FOR DPFP, WHICH WAS ONE ONE 2023 VALUATION. 1231 2019 EXPERIENCE STUDY AND ERF, WHICH WAS DECEMBER 31ST, 2022 REPORT, DECEMBER 31ST, 2019 EXPERIENCE STUDY.

ALL OF THOSE WERE PERFORMED IN COMPLIANCE WITH THE EXTRA STANDARDS OF PRACTICE BY THE ISSUED BY THE ACTUARIAL STANDARDS BOARD.

THE ASSUMPTIONS USED IN THE REPORTS FOR DPFP WERE CONSISTENT WITH WHAT WAS RECOMMENDED IN THE EXPERIENCE STUDY, THOUGH SEVERAL ASSUMPTIONS, SUCH AS SALARY SCALE, HAVE

[00:35:03]

BEEN UPDATED SINCE THEN TO REFLECT RECENT RELEVANT CHANGES.

AND FOR URF, THE ASSUMPTIONS USED IN THE 2022 REPORT ARE CONSISTENT WITH THE WHAT WAS RECOMMENDED IN THE EXPERIENCE STUDY AND THE.

AS I SAID EARLIER, A REVIEW OF THE SAMPLE LIVES CONFIRMED THAT ALL PLAN PROVISIONS, ASSUMPTIONS, AND METHODS ARE APPROPRIATELY VALUED.

WE DID OFFER A HANDFUL OF FINDINGS TO IMPROVE THE UNDERSTANDING OF THE REPORTS AND CLARIFY HOW CERTAIN ASSUMPTIONS ARE DEVELOPED.

THOSE ARE ALL LISTED IN THE APPENDIX WHICH WHICH I WILL GO THROUGH HERE IN A MINUTE.

BUT AS NOTED ABOVE, IN TOTAL, THE REPORTS ARE REASONABLE.

THE FINDINGS ARE JUST TO OFFER IMPROVEMENTS IN THE COMMUNICATION OR HOW THE ASSUMPTIONS ARE THOUGHT OF AND AS REQUIRED BY 802 DPFP AND URF, ALONG WITH THEIR ACTUARIES, ISSUED.

RESPONSES TO OUR FINDINGS.

THOSE ARE INCLUDED IN THE PACKET.

I'LL ALLUDE TO THOSE AS I AS I WALK THROUGH THE FULL LISTING OF FINDINGS ON THE NEXT NEXT PAGE.

SO IF WE GO AHEAD ONE MORE PAGE FOR DPFP.

THESE ARE THIS LIST OF FINDINGS RELATED TO THE EVALUATION REPORT.

THESE ARE MOSTLY FOR ADDITIONAL DISCLOSURES TO INCREASE THE UNDERSTANDING OF THE REPORTS ON THE PLAN PROVISIONS.

THE FINDING WAS TO ADD A DESCRIPTION ABOUT THE TEN YEAR MAX ON DROP PARTICIPATION, AND THEN A HANDFUL RELATED TO ADDITIONAL DISCLOSURES FOR REPORT CONTENT, INCLUDING HISTORY OF PROJECTED FULL FUNDING YEAR.

A DESCRIPTION OF HOW CLOSELY CURRENT AND TARGET ASSET ALLOCATIONS ALIGN TO WHAT WAS USED IN THE EXPERIENCE STUDY.

DISCLOSING 10 TO 20 YEARS OF UNDISCOUNTED CASH FLOWS AND SOME ADDITIONS TO THE PLAN.

DEMOGRAPHICS, EXHIBITS, AND ADDITIONAL BREAKOUTS AND COUNTS.

IN GENERAL DPFP IN THEIR ACTUARY SEAGULL.

THEIR RESPONSE WAS THAT THEY WILL CONSIDER IMPLEMENTING THESE IN THE UPCOMING REPORTS.

THE NEXT PAGE MOVING FROM THE REPORT TO THE EXPERIENCE.

STUDY THESE. THESE FINDINGS ONE WOULD SUGGEST ADDITIONAL DETAIL PROVIDED IN THE NEXT EXPERIENCE.

STUDY FOR ADDITIONAL DISCLOSURE AND COMMUNICATION, OR TWO DIFFERENT WAYS TO THINK ABOUT HOW THE ASSUMPTIONS ARE DEVELOPED.

AS MENTIONED BEFORE, WE VIEW ALL ASSUMPTIONS AS REASONABLE.

THESE ARE JUST KIND OF ADDITIONAL ENHANCEMENTS THAT COULD BE CONSIDERED.

SO GOING THROUGH THESE ONE BY ONE FOR PAYROLL GROWTH AND INVESTMENT RETURN, BOTH OF THESE FINDINGS ARE ESSENTIALLY TO REVISIT THE ASSUMPTIONS WITH CONSIDERING CURRENT CAPITAL MARKETS CURRENT ECONOMIC DATA.

YOU KNOW, THEY WERE LAST VISITED IN 2019.

SO THINGS HAVE CHANGED SINCE THEN WITH INFLATION AND CAPITAL MARKETS AND THINGS LIKE THAT.

AND, AND SEGAL HAD NOTED THEY WILL BE DOING THIS AND THEIR NEXT EXPERIENCE STUDY, WHICH IS AT THE END OF THIS YEAR FOR INVESTMENT RETURN, ALSO INCLUDE ADDITIONAL DETAIL ON THE EXPERIENCE, STUDY ON THE TARGET AND ACTUAL ASSET ALLOCATIONS, AND SOME ADDITIONAL DESCRIPTIONS ON HOW THEIR RATE IS BUILT UP.

SALARY INCREASE INCLUDES SUPPORTING DETAIL FOR THE ASSUMPTION FOR YEARS AFTER MEET AND CONFER FOR KIND OF A LONG TERM DEVELOPMENT OF THAT ASSUMPTION.

COLA INCLUDE ADDITIONAL RATIONALE FOR THE 1.5% COLA ASSUMPTION, AND CONSIDER A STOCHASTIC ANALYSIS FOR MORE CONSIDERATIONS AND HOW THAT ASSUMPTION IS DEVELOPED.

MORTALITY AND ADDITIONAL DETAIL ON THE HOW THAT ASSUMPTION IS DEVELOPED WITH THE SETBACK FORWARD PERIOD.

MOVING TO THE NEXT SLIDE, IT'S JUST A FEW MORE RETIREMENTS.

ADDITIONAL DETAIL ON HOW THE ASSUMPTION IS DEVELOPED, INCLUDING NUMBER OF EXPOSURES THINGS LIKE THAT, IN THE EXPERIENCE STUDY.

THEN SOME CONSIDERATIONS ON HOW TO THINK ABOUT THE NON DROP ASSUMPTION RELATED TO SPECIFIC PLAN PROVISIONS AND WITHDRAWAL.

ADDITIONAL DETAIL PROVIDED NUMBER OF EXPOSURES, THINGS LIKE THAT, AND CONSIDERATIONS FOR A SEPARATE ASSUMPTION FOR POST 2011 HIRES.

AND FINALLY DISABILITY.

ADDITIONAL ANALYSIS IN THE STUDY FOR SERVICE VERSUS NON SERVICE RELATED DISABILITIES.

IN SIEGEL'S RESPONSE, THEY GENERALLY SAID THEY WILL CONSIDER THESE IN THE NEXT EXPERIENCE STUDY.

A FEW OF THEM THEY THOUGHT WERE WERE NOT NECESSARY, BUT FOR THE MAJORITY, THEY THEY AGREED TO CONSIDER THEM FOR THE NEXT STUDY, WHICH AGAIN IS AT THE END OF THIS YEAR.

NEXT PAGE FOR ERF.

WALKING THROUGH THE SAME THING EVALUATION REPORT AND THEN EXPERIENCE STUDY FOR THE EVALUATION REPORTS, ADDITIONS TO THE PLAN, PROVISIONS ON PROVISION FOR NON-VESTED TERMINATIONS AND THE REFUND OF CONTRIBUTIONS IN THE THREE YEAR LIMIT ON THOSE BEFORE THEY ARE FORFEITED.

CENSUS DATA. WE NOTED A MINOR ISSUE RELATED TO THE 401 A17 LIMITS.

I THINK THEY WERE OFF BY ONE YEAR.

[00:40:02]

WE CONFIRMED THAT THE ACTUARIES ALREADY CORRECTED THOSE MOVING FORWARD AND FUNDING METHOD.

CONSIDER IN THE REPORTS MODIFYING THE RECOMMENDED CONTRIBUTION TO CONFIRMED THE PRB GUIDELINES IN RELATION TO THE TIME PERIOD AND CLOSED NATURE OF THAT, AND THEN ADDITIONAL REPORT CONTENT ADDING THE FULL FUNDED YEAR 10 TO 20 YEARS OF UNDISCOUNTED CASH FLOWS, AND THE DESCRIPTION ON HOW CURRENT AND TARGET ASSET ALLOCATIONS ALIGN TO THE EXPERIENCE STUDY.

FINALLY, THE LAST PAGE.

AIR EXPERIENCE STUDY.

PAYROLL GROWTH.

CONSIDER A CONSISTENT ASSUMPTION BETWEEN THE OPEN GROUP PROJECTIONS, WHICH USES 3%, AND THE NEXT YEAR ASSUMPTION, WHICH USES 2.5%. SEVERAL RELATED TO ADMIN EXPENSES.

THE ACTUARY DOES ASSUME INFLATION IN THOSE, BUT THE REPORT WASN'T 100% CLEAR THAT INFLATION WAS PROJECTED.

SO WE RECOMMENDED INCLUDING THAT AND THEN ADDITIONAL DISCLOSURE ON THE DIFFERENCE OR THE DISTINCTION BETWEEN ADMIN AND DEPRECIATION EXPENSE WITHIN THAT THAT NUMBER AND ALTERNATE APPROACHES TO CONSIDER TO LIMIT THE VOLATILITY OF THAT ASSUMPTION YEAR OVER YEAR FOR RETIREMENT. SOME ADDITIONAL CONSIDERATIONS ON HOW TO TO BETTER SET THE TIER B ASSUMPTION.

NOW THAT THERE IS A BIT MORE EXPERIENCE FOR TIER B EMPLOYEES.

SAME WITH THE WITHDRAWAL ASSUMPTION AND FINALLY ADDITIONAL JUSTIFICATION FOR THE AGE OF SURVIVOR.

ASSUMPTION AND GERS, IN THEIR RESPONSE, SAID THAT THEY WILL CONSIDER ALL OF THESE IN THEIR UPCOMING EXPERIENCE STUDY.

WITH THAT, LIKE I SAID, THE FULL OUR FULL REPORT IS INCLUDED IN THE PACKETS.

WE'RE HAPPY TO TAKE ANY QUESTIONS.

ALL RIGHT. I SEE MISS WILLIS FIRST, SO I'LL I'LL RECOGNIZE YOU FOR FIVE MINUTES.

WE ARE ON BRIEFING ITEM A FOR THE PUBLIC.

THANK YOU. AND THANK YOU, MISS CHEN AND MR. KROPIWNICKI. I'M GLAD YOU ALL LOVE DOING THIS WORK BECAUSE IT'S SO DETAILED.

AND ANYWAY, MUCH APPRECIATED.

SO THERE ARE A COUPLE OF THINGS THAT JUMPED OUT IN LOOKING AT THE ERF.

YOU KNOW, THE RESPONSES SEEMED REASONABLE AND A LITTLE MORE DETAILED, SO I DIDN'T HAVE AS MANY QUESTIONS ON THAT.

ONE THING THAT STANDS OUT TO ME, IT'S ON PAGE 16 OF YOUR REPORT.

I DON'T KNOW WHAT IT WOULD MATCH UP TO.

ON THE DECK, BUT THIS IS REGARDING THE INVESTMENT RETURN ASSUMPTION, BECAUSE RIGHT NOW IT'S AT 6.5% FOR THE POLICE AND FIRE PENSION FUND.

AND I THINK YOU'VE HIGHLIGHTED THAT THE AVERAGE A REASONABLE RANGE THAT'S AT THE LOW END OF THE REASONABLE RANGE.

AND THIS HAS BEEN A QUESTION POSED BECAUSE IN OUR QUESTIONS TO OUR CFO IT WAS NOTED THAT BY RAISING THE THE DISCOUNT RATE IT, THE CITY COULD RECOUP OR IT WOULD LESSEN THE BURDEN OF THE TAXPAYER BY $450 MILLION ACROSS 30 YEARS.

SO THAT'S REALLY IMPORTANT TO US.

AND I NOTICED THAT YOU ALL SAY THAT BASED ON THE ABOVE ANALYSIS, WHILE THE 6.5% INVESTMENT RETURN ASSUMPTION IS REASONABLE, THE DPFP SHOULD REVISIT THIS ASSUMPTION CONSIDERING IT WAS AT THE LOW END OF THE REASONABLE RANGE IN 2019, AND THAT LONG TERM RETURN EXPECTATIONS HAVE INCREASED SINCE THE TIME OF THE EXPERIENCED STUDY.

YET WHEN WE ASK ABOUT THIS, WE GET RESISTANCE.

SO I AND I DIDN'T SEE IN THE RESPONSES ANYTHING ABOUT THIS.

I MAY HAVE MISSED IT, BUT I JUST DIDN'T SEE IT.

DID I MISS SOMETHING OR FROM YOUR EXPERIENCE WORKING WITH OTHER FUNDS? I MEAN, IT SEEMS LIKE YOU ALL THINK IT'S REASONABLE TO REVISIT THIS, SO I'M JUST WONDERING WHY WE CAN'T GET THAT REVISITED BY THE FUND.

YEAH. IN SIEGEL'S RESPONSE, THEY DID MENTION THAT RELATED TO THIS, THAT THIS WILL BE REVIEWED IN THE UPCOMING EXPERIENCE STUDY AND THE SCHEDULE FOR THE FOR WHEN THEY'RE REVIEWING THESE ASSUMPTIONS IS ACTUALLY COMING UP IN A COUPLE OF MONTHS.

THE LAST EXPERIENCE STUDY THEY DID WAS AS OF 1231, 2019.

SO THEY DO THIS STUDY EVERY FIVE YEARS.

SO THERE IS ONE SHORTLY COMING UP.

I THINK OUR REVIEW POINTS TO THE ASSUMPTIONS THAT WERE USED.

SO IN SIEGEL'S REPORT THEY MENTIONED THIS REASONABLE RANGE, BUT THEIR ACTUARIES PROVIDED THIS REASONABLE RANGE OF SIX AND A HALF TO 7.25%, AND THE SELECTED RATE WAS 6.5. IN OUR REVIEW OF PUBLIC LONG TERM ASSUMPTIONS BY CAPITAL MARKET ASSUMPTIONS, THE RANGE OF REASONABLE LONG TERM RETURN IS 5.2 TO 7.6.

SO THEY ARE CERTAINLY WITHIN THAT RANGE.

AND IT IS SOMETHING THAT THEIR ACTUARIES HAD MENTIONED.

IT WILL BE LOOKED AT IN A COUPLE OF MONTHS.

SO IT SORT OF IS FORCED TO BE LOOKED AT.

[00:45:01]

SO MAYBE THAT'S A GOOD THING.

WE'RE JUST THINKING ABOUT OUR TAXPAYERS.

AND $450 MILLION IS A LOT OF CHANGE IN THE SOFA CUSHIONS AROUND HERE.

ALSO LOOKING AT I DON'T HAVE A PAGE.

THIS IS ON THE CBO PAGE THREE OF THE SIEGEL RESPONSE.

2345. IT'S THE FIFTH BULLET.

CONSIDER SUPPLEMENTING THE EXPERIENCE STUDY ANALYSIS WITH QUALITATIVE CONSIDERATIONS, SUCH AS AN ANALYSIS OF THE PLAN PROVISIONS OR AN ASSESSMENT OF PEER RETIREMENT SYSTEM WITH SIMILAR PROVISIONS, AND THE RESPONSE WAS A LITTLE LESS THAN I WOULD HAVE HOPED FOR WITH REGARD TO.

HOWEVER, WE DO NOT BELIEVE THE PROVISIONS OF A DIFFERENT SYSTEM ARE PERTINENT TO SETTING THE ASSUMPTIONS FOR THE SYSTEM.

IT'S NOT ASKING THAT YOU DO A COPY OF SOMEONE'S QUANTITATIVE, IT'S ASKING TO SHARPEN THE SWORD A LITTLE BY BY LOOKING AT WHAT OTHERS ARE DOING.

DO YOU FIND IN OTHER CLIENTS THAT YOU WORK WITH? IT'S COMMON TO LOOK AT WHAT OTHERS ARE DOING, TO JUST SEE IF THERE ARE SOME WAYS THAT YOU CAN SHARPEN YOUR PERFORMANCE.

I BELIEVE IN GENERAL, IF A FUND IS LARGE ENOUGH THAT THEY HAVE THEIR OWN EXPERIENCE THEY COULD RELY ON, THEN IT IS APPROPRIATE TO USE THEIR OWN SPECIFIC EXPERIENCE. IF IT'S SMALL PLANS WHERE IT'S NOT, THEY DO NOT HAVE ENOUGH EXPERIENCE.

IT IS. IT IS PRETTY COMMON TO LOOK AT OTHER PEER CITIES TO MAKE SURE THAT, YOU KNOW, TO SEE HOW IT ALIGNS.

OF COURSE, CONSIDERING THAT PEER CITIES AND PEER PLANS, EVERY PLAN HAS DIFFERENT PLAN DESIGNS, SO IT'S NOT LIKE YOU CAN JUST REPLICATE OR JUST COPY A CERTAIN ASSUMPTION, BUT IT SHOULD BE TAKEN INTO CONSIDERATION IF THE EXPERIENCE OF THE PLAN IS NOT CREDIBLE AND NOT SUFFICIENT TO SUPPORT THE ASSUMPTION.

SO LOOKING AT SOME OTHER TEXAS PENSIONS, IS THIS CONSIDERED SMALL TO MEDIUM, THE POLICE AND FIRE FUND.

IT'S A IT'S A IT'S A LARGE PLAN.

IT'S YOU KNOW, IT'S SUFFICIENT TO REQUIRE THIS 802 REVIEW JUST CONSIDERING HOW MUCH LIABILITY AND ASSETS THEY HAVE.

BUT IN COMPARISON IT MIGHT FALL INTO THE AREA OF COULDN'T HURT TO LOOK AT WHAT OTHERS ARE DOING AND UNDERSTAND.

I MEAN, I PLAYED TENNIS IN HIGH SCHOOL.

MY DADDY SAID ALWAYS PLAY AGAINST SOMEONE WHO'S BETTER THAN YOU BECAUSE THAT'S HOW YOU'RE GOING TO IMPROVE AND BE A STRONGER PLAYER.

AND SO IT JUST SEEMS LIKE SEEING SOME RESISTANCE TO THAT WAS SOMETHING THAT CAUGHT MY EYE AND WAS A LITTLE CONCERNING.

THANK YOU, CHAIRMAN WEST.

YOU ARE RECOGNIZED FOR FIVE MINUTES.

THANK YOU, MAYOR.

AND JUST FOR MY COLLEAGUES, JUST FOR YOUR INFORMATION, WE DID HAVE THIS EXACT SAME BRIEFING AT THE GOVERNMENT PERFORMANCE COMMITTEE LAST MONTH, AND I APPRECIATE YOU DOING THAT. AND AS I BELIEVE IT'S REQUIRED TO ALSO HAVE THIS AS A FULL COUNCIL BRIEFING.

IS THAT THAT RIGHT? I'M GETTING A NOD FROM JACK.

AND I'LL JUST ASK IN GENERAL, BECAUSE I KNOW WE'RE KIND OF LIMITED BY THE CITY ATTORNEY ON WHAT WE CAN ASK HERE.

WHAT SHOULD WE TAKE AWAY FROM THIS REPORT AS WE MOVE FORWARD? BECAUSE, AS MISS WILLIS POINTED OUT, $450 MILLION TO THE CITY IF THE INVESTMENTS ARE CHANGED BY THE POLICE AND FIRE PENSION, IF THEY'RE ABLE TO SORT OF ATTAIN A BETTER INVESTMENT PERCENTAGE, COULD MAKE A HUGE DIFFERENCE TO THE TAXPAYERS.

IT COULD MEAN EVERYTHING FOR THE CITY, REALLY, GIVEN OUR BUDGET CONSTRAINTS.

WHAT SHOULD WE TAKE AWAY FROM THIS REPORT AS WE MOVE FORWARD INTO FUTURE BUDGET SEASONS? AGAIN, THIS THIS REVIEW IS ON A LOOK BACK BASIS, RIGHT? CERTAINLY OUR FINDINGS HAVE TO DO WITH HOW THEY SHOULD BE CONSIDERING THE ASSUMPTIONS AND WHAT SHOULD BE DISCLOSED IN THE REPORT MOVING FORWARD.

SO, YOU KNOW, RELY ON THE RESPONSES THAT WERE PROVIDED AND IN THE NEXT ITERATION OF THE REPORTS THAT WERE PROVIDED, YOU KNOW, SEE IF IT WAS REFLECTED OR CONSIDERED AND HOW IT WAS ADDRESSED. WELL, LET ME ASK THIS A DIFFERENT WAY.

IF YOU'VE GOT TO LOOK BACK TO UNDERSTAND HOW YOU'RE GOING TO MOVE FORWARD.

RIGHT. GOT TO UNDERSTAND YOUR HISTORY TO PLAN FOR THE FUTURE.

AND AS WE AS A COUNCIL PLAN FOR THE FUTURE AND OUR BUDGET, AND AS WE CONTINUE TO WORK WITH THESE, THESE PENSION BOARDS, WHAT WHAT DO YOU THINK ARE THE THE KEY FINDINGS THAT WE SHOULD BE HAMMERING ON? YOU KNOW, IN FUTURE MEETINGS WITH THE PENSION BOARDS? WELL, ALL OF THE ASSUMPTIONS COMES INTO PLAY WHEN IT COMES TO PROJECTING THE LIABILITIES OF THE PENSION FUND FOR THE NEXT, YOU KNOW, 50 TO 100 YEARS.

THAT'S ESSENTIALLY WHAT A PENSION LIABILITY IS.

I DON'T WANT TO OVERSTRESS AN ASSUMPTION ONE WAY OR THE OTHER, BUT IN GENERAL, YOU KNOW, LONG TERM RATE OF RETURN, AS YOU'LL MENTION, IS A BIG ONE.

SALARY SCALE IS ALSO ANOTHER BIG ONE THAT YOU NEED TO KIND OF PROJECT OUT TO MAKE SURE THAT IT'S IN LINE WITH LONG TERM, FORWARD LOOKING EXPECTATIONS.

MORTALITY ASSUMPTIONS IS ALSO ONE.

AND ALSO THE WHEN PEOPLE ARE EXPECTED TO TERMINATE OR RETIRE.

SO THOSE ARE JUST SOME ASSUMPTIONS.

ONE I DIDN'T MEAN TO BOX YOU IN THERE, BUT I REALLY I MEAN, THIS IS A HUGE REPORT AND, YOU KNOW, THIS IS ONE OF 100 WE GET EVERY WEEK ON DIFFERENT TOPICS.

AND SO IT HELPS US TO KIND OF HONE IN ON THE IMPORTANT ITEMS.

[00:50:03]

AND THAT THAT WAS VERY HELPFUL.

LONG TERM RATE OF RETURN.

LOOK AT THE SALARY SCALE MORTALITY ASSUMPTIONS.

AND WHEN PEOPLE ARE GOING TO BE NATURALLY TRANSITIONING OUT.

IS THAT THE LAST ONE? RETIREMENT.

RETIREMENT. OKAY.

THAT'S VERY HELPFUL.

THANK YOU SO MUCH. CHAIRWOMAN STEWART, YOU'RE RECOGNIZED FOR FIVE MINUTES.

THANK YOU, MR. MAYOR.

I THINK, MR. IRELAND, MY QUESTION IS PROBABLY MORE IN YOUR BAILIWICK, AS THEY SAY.

SO IF I UNDERSTOOD CORRECTLY DELOITTE IS SAYING THE MAJORITY OF THE RECOMMENDATIONS THAT THEY'VE MADE REGARDING ASSUMPTIONS SEGAL HAS SAID THEY WILL CONSIDER.

I DON'T LOVE THE WORD CONSIDER THAT SOUNDS LIKE, YEAH, WE HEAR YOU, BUT SO IS THERE ANYTHING THAT WE CAN DO TO FORTIFY THAT REQUEST TO SEGAL SO THAT IT'S NOT JUST SORT OF OUT THERE? YES, WE'LL CONSIDER, BUT WE WOULD LIKE TO STRONGLY ASK THEM TO CONSIDER SOMETHING ALONG THOSE LINES OR I DON'T KNOW WHAT ALL OF OUR ROLES ARE.

SO AS THE CITY, I'M JUST WONDERING WHAT CAN WE DO? SO I THINK THE ANSWER TO THAT IS NO.

THE SITUATION IS THAT WE ARE REQUIRED UNDER SECTION 802 TO HAVE THE INDEPENDENT REVIEW.

AND DELOITTE HAS DETERMINED THAT THE REPORTS, THE WORK DONE BY THE ACTUARY OF BOTH FUNDS HAS BEEN REASONABLE AND IT'S BEEN DONE ACCORDING TO ACTUARIAL STANDARDS.

HOWEVER, IN OUR INDEPENDENT ACTUARIES REVIEW, THEY WOULD HAVE DONE THINGS A LITTLE BIT DIFFERENTLY PERHAPS.

AND SO IT IS THEIR RESPONSIBILITY, THEREFORE, TO BRING THOSE THINGS TO THE ATTENTION OF THE FUNDS AND OF THE FUND'S ACTUARY FOR THEIR CONSIDERATION.

BUT THE WORK OF THOSE ACTUARIES IS THEIR WORK, AND WE'RE NOT IN A POSITION TO DICTATE TO THEM TO MAKE CERTAIN ACTUARIAL CHANGES.

NO, WE CAN WE CAN DRAW TO THEIR ATTENTION THINGS THAT WE WOULD HAVE DONE DIFFERENTLY, BUT WE CANNOT DICTATE CHANGES TO THEIR ACTUARIAL ASSUMPTIONS.

EXACTLY. AND I DO UNDERSTAND THAT BOUNDARY.

I DO UNDERSTAND THAT BOUNDARY.

BUT IT SEEMS TO ME IT'S HARD FOR ME.

LET'S JUST PUT IT THAT WAY.

FOR US JUST TO PUT IT ON THE SHELF AT THIS POINT AND SAY, WELL, WE ASK THEM TO TO CONSIDER THESE ASSUMPTIONS.

SO CAN WE CAN THERE BE FURTHER CONVERSATION DOWN THE LINE WHEN WE GET READY TO DO THIS AGAIN? I MEAN, IT JUST I FEEL LIKE WE HAVE TO THERE'S A PART OF THE CITY THAT NEEDS TO PERHAPS MONITOR SOME OF THIS.

WE I DON'T I JUST DON'T THINK WE CAN TAKE THE REPORT AND PUT IT ON THE SHELF.

I FEEL LIKE THERE'S SOME WE KNOW THAT THERE ARE SOME ISSUES WITH THE FUND.

SO. AND SO WE'RE I JUST FEEL LIKE THIS IS CRITICAL INFORMATION.

IT PROBABLY VERY WELL FOUNDED RECOMMENDATIONS.

AND WHAT WE CAN DO IS MONITOR WHAT CHANGES THEY MAKE IN THEIR ACTUARIAL REPORTS, AND WE CAN REPORT BACK TO YOU.

THESE WERE AREAS OF CONCERN OR CONSIDERATION THAT DELOITTE PUT FORTH.

AND WHICH ONES OF THOSE SEAGULL AND THE OTHER ACTUARY MADE CHANGES ON.

WE CAN REPORT BACK TO YOU IN THAT WAY.

WE CAN CONTINUE TO ENCOURAGE THEM TO LOOK AT THE CONCERNS THAT DELOITTE HAS BROUGHT FORWARD AND KEEP THAT COMMUNICATION OPEN.

WE DON'T HAVE TO WAIT FIVE YEARS.

OKAY. THAT WOULD BE GREAT.

THANK YOU SO MUCH, MISS BLACKMON.

YOU'RE RECOGNIZED FOR FIVE MINUTES.

THANK YOU. AND YOU'RE YES, I'VE HAD SOME QUESTIONS ANSWERED.

SO I'M GOING TO GO A LITTLE FURTHER INTO THIS.

SO ON BOTH GROUPS THAT YOU WORKED WITH, DID YOU FIND THAT YOU GOT EVERYTHING YOU NEEDED TO MAKE GOOD, SOUND FINDINGS THAT YOU'VE REPORTED TO US. I MEAN, IS THERE BECAUSE YOU'VE MADE A COMMENT THAT YOU USED THE DATA YOU USE, THE INFORMATION YOU WERE GIVEN? DO YOU FELT LIKE YOU WERE GIVEN EVERYTHING THAT YOU NEEDED TO MAKE GOOD, GOOD FINDINGS? YES WE DID. OKAY.

SO WHAT WE SEE HERE IS TO THE BEST OF OF YOUR OF YOUR KNOWLEDGE.

AND IT WAS DONE WELL.

OKAY. SO IT SAYS ON PAGE FIVE THAT THERE IS, WITH EXCEPTION OF SEVERAL ASSUMPTIONS.

WHAT WERE THOSE EXCEPTIONS? IT'S ON THE SECOND BULLET POINT.

SO THE LAST EXPERIENCE STUDY FOR DPFP WAS PERFORMED IN 2019.

BUT SINCE THEN, FOR EXAMPLE, THERE IS THE 2023 MEET AND CONFER AGREEMENT.

SO SALARY INCREASE EXPECTATIONS HAVE CHANGED SINCE THE STUDY WAS DONE IN 2019.

[00:55:03]

SO THEY HAVE UPDATED THE SALARY ASSUMPTION TO REFLECT NEW EXPECTATIONS BASED ON MEET AND CONFER.

SO THAT'S AN EXAMPLE OF WHERE THEY REFLECTED NEW INFORMATION INTO THE REPORT.

OKAY. OKAY. I WAS JUST KIND OF UNCLEAR ABOUT THAT.

THAT CLAUSE THERE.

THE CONSIDERING WAS INTERESTING.

HOW HAVE YOU EVER EXPERIENCED SOMEBODY THAT SAID WHEN YOU GAVE THEM A REPORT? WELL, WE'LL CONSIDER THIS.

AND I MEAN, IS THAT A NORM THING OR IS IT? LET'S FIGURE OUT WHAT YOU NEED.

WHAT WE NEED TO DO TO GET INTO THE WORD CONSIDER WAS AN INTERESTING CHOICE.

IS THERE IN YOUR EXPERIENCE, IS THAT A NORM? IT IS TYPICAL FOR SUCH REVIEWS.

YOU KNOW, DIFFERENT ACTUARIAL FIRMS HAVE DIFFERENT WAYS OF LOOKING AT ASSUMPTIONS AND REVIEWING THEM.

SO CERTAINLY THERE ARE DIFFERENT APPROACHES, WHICH IS WHY THERE IS NO SINGLE RIGHT ANSWER TO ANY OF THESE ASSUMPTIONS.

THERE'S ALWAYS A RANGE OF REASONABLE ASSUMPTIONS.

SO IT IS A CONSIDERATION THAT WE PUT FORTH.

BUT ULTIMATELY THERE ISN'T A CONCERN WITH WHAT THEY CHOSE AND WHAT THEY PICKED.

OKAY. AND THAT'S IT.

THANK YOU. GENTLEMEN.

ARNOLD, YOU'RE RECOGNIZED FOR FIVE MINUTES.

THANK YOU. ACKNOWLEDGING THE FACT THAT WE WILL.

IF I DIRECT THE QUESTION TO THE CITY ATTORNEY, WE WILL BE APPRIZED OF SOME CLARITY AROUND THIS CONVERSATION.

IS THAT CORRECT IN THE EXECUTIVE OR NOT? NOT ON THE AUDIT REPORT? NO. SO WE SO WHAT'S HERE IS HERE FOR US TO WRITE.

THIS IS THE LIKE JACK SAID EARLIER, THIS IS A REQUIRED BY STATE LAW.

EVERY FIVE YEARS THEY DO THE AUDIT.

SO THEY'RE JUST PRESENTING THAT IN COMPLIANCE WITH STATE LAW TO THE CITY COUNCIL.

ALL RIGHT. SO IF WE HAVE ANY QUESTIONS THAT MIGHT TINKER ON A LEGAL A LEGAL MATTER THAT MAY AFFECT THIS CONVERSATION WITH, ARE WE ARE WE FROM THIS CONVERSATION TODAY, POSSIBLY IN A POSITION WHERE WE MAY THREATEN ANY FUTURE CONVERSATIONS AROUND? NO. ALL RIGHT.

SO OKAY. THANK YOU.

AND THIS IS WHAT I WILL SAY ON THIS TOPIC, BECAUSE THIS TOPIC HERE, I MEAN, THE PUBLIC CAN'T SEE, OF COURSE, THIS LARGE CITY OF DALLAS SECTION 802.1012 REVIEW AND PRESENTATION OF RESULTS FROM THE DALLAS POLICE AND FIRE PENSION SYSTEM AND THEIR EMPLOYEES RETIREMENT FUND.

BUT WHAT THE THE CITY THE CITIZENS WANT NEED TO KNOW IS EXACTLY HOW WE'RE GOING TO ADDRESS THIS ISSUE AND HOW IT'S GOING TO AFFECT THEM.

LISTENING TO COUNCIL MEMBER WEST AT THE END OF THE CONVERSATION, I THINK WHAT WE NEED TO STRIVE FOR AND AND I'M NOT GOING TO USE THE TERM CONSIDER I'M GOING TO RECOMMEND STRONGLY THAT AS A COUNCIL, WE EMBRACE STRATEGIES FOR COMMUNICATING TO OUR CITIZENS WHAT THIS WHOLE CONVERSATION MEANS.

THE AVERAGE CITIZEN IS NOT GOING TO LOOK AT THIS BOOK, NOR DO THEY CARE WHAT THEY WANT.

NUMBER ONE IS NUMBER ONE.

A COMMUNITY, A CITY THAT HAS PUBLIC SAFETY INFRASTRUCTURE THAT THEY CAN DEPEND ON.

TWO. WE WE KNOW THAT THEY ALSO WANT TO HAVE THAT BALANCED OFF WITH BEING IN A COMMUNITY IN A CITY WHERE THEY'RE GETTING THEIR SERVICES.

AND SO WHEN YOU TALK ABOUT THESE FUNDS OF MONEY, WE KNOW WE'VE GOT TO TAKE CARE OF THE PENSION.

WE'VE BEEN KICKING THAT, TURNING THAT AROUND IN A POT FOR OVER PROBABLY A DECADE.

WE NEED TO ADDRESS THAT.

WE NEED TO COMMUNICATE SO THE CITIZENS KNOW WHAT'S GOING ON.

IT'S GOING TO COST US.

IS THAT CORRECT? WILL IT COST US WHEN WE HAVE WHEN WE ADDRESS THIS ISSUE OR RESOLVE IT IN TERMS OF THE PENSION MR. IRELAND, IS THAT A FAIR STATEMENT? YES, MA'AM. IT'S GOING TO BE A COST TO THE TAXPAYERS.

I WANT TO CLARIFY THAT. IS THAT CORRECT? YES, MA'AM. THE CITY IS RESPONSIBLE FOR CONTRIBUTING TO THE FUND TO MAKE IT WHOLE.

YES. ALL RIGHT. SO CAN YOU JUST SPEAK BRIEFLY ON HOW THE TAXPAYERS ARE CAUGHT UP IN THIS SCENARIO SO THEY UNDERSTAND WHAT YOU JUST SAID? CAN I APOLOGIZE TO THE TAXPAYER? TO THE CITY? THE CITY IS OBLIGATED TO DO WHAT WITH THE TAXPAYERS MONIES.

THE CITY IS OBLIGATED TO FUND BOTH PENSION SYSTEMS, THE DALLAS POLICE AND FIRE AND THE EMPLOYEE RETIREMENT FUND.

AND WE HAVE WORKED WITH THIS COUNCIL, THE AD HOC COMMITTEE, ON A PLAN.

THE CITY COUNCIL APPROVED PLANS THAT WERE BROUGHT BEFORE YOU BOTH OF THE TWO PLANS.

ONCE WE INCREASE OUR CONTRIBUTIONS, WE WILL BE FULLY FUNDED OVER 30 YEARS.

THAT'S OUR COMMITMENT.

SO WHERE DOES THIS WHAT DOES THIS FUNDING COME FROM? THE FUNDING THAT THE CITY CONTRIBUTES COMES FROM THE TAXPAYERS OF THE CITY OF DALLAS.

THANK YOU. SO IT COMES FROM THE TAXPAYERS AND SO RIGHTFULLY SO.

THE TAXPAYERS SHOULD KNOW HOW THEIR MONEY IS BEING SPENT AND HOW THE MONEY THAT'S BEING SPENT IS GOING TO AFFECT THEM.

WHAT IS THE BOTTOM LINE? ALSO NEED TO UNDERSTAND THE LARGER PICTURE OF HOW WE'VE BEEN PROPPED WITH PROPOSITION YOU.

HOW THIS EXPENDITURE ALONG WITH ALLOCATIONS FOR BUDGETING, WHICH WILL BE IMPACTED BY THE PRIORITIZATION OF PROP YOU.

[01:00:03]

IS THAT A FAIR STATEMENT? THE REQUIREMENT PROPOSITION U DOES INCLUDE A REQUIREMENT FOR US TO USE GROWTH IN REVENUE TO FUND THE PENSION.

YES, MA'AM. WHERE DOES THAT MONEY COME FROM? IT'S TAXPAYER MONEY.

ALL RIGHT. IT'S TAXPAYERS DOLLARS.

SO WE HAVE THE THE ISSUE OF THE THE PENSION, THE BUDGET AND THE U.

REQUIREMENT, THE SET ASIDE.

IS THAT A FAIR STATEMENT? YES, MA'AM. ALL RIGHT.

SO WE HAVE THREE OPPORTUNITIES TO IMPACT THE TAXPAYERS DOLLARS.

AND SO IT'S ONLY FAIR.

AND I'LL SAY THIS TO YOU, CITY MANAGER, THAT WE WORK ON AN AGGRESSIVE ROLLOUT OF COMMUNICATION BECAUSE IT'S GOING TO.

LET ME STOP. WOULD YOU AGREE THAT WHAT WE WHAT I'VE JUST DESCRIBED IS GOING TO AFFECT THE CRAFTING OF A BUDGET FOR THE NEXT YEAR? THANK YOU SO MUCH FOR THE QUESTION.

AND COUNCIL MEMBER ARNOLD. YES, MA'AM.

IT WILL. SO ON A ON A ON A LAYMAN'S TERM, IN LAYMAN'S TERMS, HOW DOES THAT AFFECT THE BOTTOM LINE AND THE BUDGET AS IT RELATES TO DELIVERY OF SERVICES AS WE DO, SUCH AS TRAVEL AND ALL THOSE THINGS WE TALKED ABOUT AS, AS WE DO THROUGHOUT THE YEAR, AS WE IDENTIFY POTENTIAL FUNDING OPPORTUNITIES AND HOW WE TAKE CARE OF THE NEEDS OF THE CITY.

IT WOULD BE A MAJOR PART OF THE EQUATION AND HOW WE LOOK AT THE DELIVERY OF SERVICES, AS WELL AS HOW THOSE SERVICES ARE PAID FOR.

SO THERE IS A THERE IS ALWAYS GOING TO BE AN IMPACT YEAR OVER YEAR IN HOW WE FUND THE PENSION PLANS.

ALL RIGHT. SO WOULD IT BE A FAIR STATEMENT TO MAKE THAT THE BUDGET IS GOING TO IT'S GOING TO BE VERY IMPORTANT THAT WE ESTABLISH SOME PRIORITIES IN TERMS OF ALLOCATION AND DISTRIBUTION OF SERVICES.

IS THAT A FAIR STATEMENT? YES, MA'AM.

THAT IS. AND THAT MEANS WE MAY HAVE TO CUT BACK ON SOME THINGS THAT WE'VE BEEN COMFORTABLE WITH FOR YEARS, AND WE'VE RESPONDED TO THE CONSTITUENTS THAT WE'VE RESPONDED TO THEM, BUT WE MAY HAVE TO MAKE SOME DECISIONS IN TERMS OF PRIORITIZATION.

WOULD THAT BE A FAIR STATEMENT? YES, MA'AM. THAT IS CORRECT.

ALL RIGHT. SO JUST BEING FAIR TODAY AS WE TALK, WE DON'T HAVE TO I DON'T HAVE TO NECESSARILY BE AN EXPERT IN THIS.

BUT I WILL SAY THIS.

WE'VE TALKED ABOUT IT FOR A LONG TIME.

WE NEED TO GET RESOLUTION.

BUT ON THIS PENSION AND HOW IT'S GOING TO AFFECT THOSE FIRST RESPONDERS.

BUT OVERALL, CITY MANAGER, I'M GOING TO STAND STRONG ON THE NEED TO EDUCATE THE PUBLIC SO THEY WILL UNDERSTAND WHAT'S GOING ON WITH OUR PUBLIC SAFETY. AND ALSO, IT'S GOING TO BE VERY IMPORTANT THAT THOSE INDIVIDUALS WHO ARE IMPACTED BY THIS PLAN ARE EDUCATED AND REASSURED THAT WE ARE HERE FOR THEM, AND WE KNOW WE'RE GOING TO HAVE TO MAKE SOME DECISIONS.

BUT WE ALL KNOW THAT WE CANNOT HAVE A CITY WITHOUT AN INFRASTRUCTURE BUILT ON PUBLIC SAFETY.

AND I'M GOING TO CLOSE WITH THAT BECAUSE I CANNOT STRESS MORE.

I JUST CANNOT STRESS THE IMPORTANCE OF COMMUNICATING, BECAUSE THIS IS A BURDEN THAT IS GOING TO BE CARRIED BY OUR TAXPAYERS AND OUR TAXPAYERS DOLLARS.

THANK YOU. MISS WILLIS, YOU'RE RECOGNIZED FOR THREE MINUTES.

THANK YOU. MAYOR.

AFTER HEARING COLLEAGUE'S REMARKS, IT SOUNDS LIKE THERE ARE SOME CONCERNS ABOUT SOME DIFFERENT ASPECTS OF THIS THAT THE POLICE AND FIRE PENSION FUND CAN CONSIDER, BUT THAT WE MAY NEED TO NOT LET THIS JUST BLOW INTO THE ETHER.

AND INSTEAD, WHETHER IT'S FROM THE MAYOR OR THE CITY MANAGER, TO GATHER SOME OF THE POINTS ALONG HERE THAT WE WOULD LIKE TO SEE MORE THAN CONSIDERED AND LET THEIR BOARD KNOW, BECAUSE I'D LOVE TO HAVE THAT BODY THAT'S RESPONSIBLE AND HAS THE FIDUCIARY RESPONSIBILITY LISTENING TO THEIR LARGEST BENEFACTOR WITH REGARD TO THIS INVESTMENT THAT WE MAKE IN OUR ACTIVE POLICE AND FIRE, AS WELL AS THE RETIREES WITH REGARD TO WHAT OUR CONCERNS ARE, AND JUST BE SURE THAT IT DOESN'T JUST END AT THIS MEETING AND THAT WE PULL THIS TOGETHER AND JUST GET IT IN FRONT OF THE BOARD, BECAUSE SOMETIMES THERE'S A FILTER.

AND SO I THINK IT NEEDS TO COME FROM WHAT WAS SAID AT THIS BODY TO, TO THE BOARD MEMBERS.

BECAUSE THOUGH A MAJORITY IS APPOINTED BY THE MAYOR, IT STOPS THERE.

THE FIDUCIARY RESPONSIBILITY IS TO THE FUND, NOT TO THE TAXPAYERS OF THE CITY OF DALLAS.

THAT'S OUR JOB.

SO I WOULD LOVE TO SEE SOMETHING THAT COULD GO TO THEM SO THAT THEY ARE HEARING IT DIRECTLY FROM US AND UNDERSTAND THAT AS THEY WORK WITH THEIR STAFF ON WHAT THE CONSIDERATIONS ARE WHEN THEY GO INTO THIS NEXT ROUND OF EXAMINATION.

AND COUNCIL MEMBER WILLIS, WE CAN WE CAN DO THAT.

WE CAN PREPARE A COMMUNICATION TO THEIR BOARDS.

I BELIEVE IT WAS SAID EARLIER, BUT IN CASE IT WASN'T, DELOITTE DID DO A PRESENTATION TO BOTH THE ERF BOARD AND THE POLICE AND FIRE PENSION SYSTEM BOARD, SO IT HAS BEEN IN FRONT OF THE BOARDS.

BUT I HEAR YOUR POINT AND WE CAN DO ADDITIONAL COMMUNICATION TO REITERATE THAT.

WELL, MR. IRELAND, I WAS THERE FOR ONE OF THOSE.

AND THE ATTENTION WE WOULD LIKE TO SEE ON SOME ISSUES DID NOT YOU KNOW, IT WAS KIND OF POLAR DISTINCTION

[01:05:09]

ON WHAT WAS IMPORTANT AND WHAT THE PUSHBACK WAS.

AND SOME THINGS THAT I'M HEARING THAT ARE SUPER IMPORTANT IN THIS ROOM WERE MORE DEFENSIVE IN THE OTHER.

AND SO THAT'S WHY I FEEL LIKE IT'S IMPORTANT TO GET IT ON PAPER SO THAT WE HAVE A RECORD OF IT, JUST SO THEY KNOW WHERE WE'RE COMING FROM AND WHAT'S IMPORTANT TO US, SINCE WE REPRESENT THE TAXPAYERS WHO ARE PROVIDING THE MONEY THAT'S GOING INTO THIS FUND.

BUT THANK YOU. YES, MA'AM.

CHAIRMAN WEST, YOU'RE RECOGNIZED FOR THREE MINUTES.

THANK YOU. MAYOR. I JUST WANT TO SECOND THAT.

I THINK THAT'S A REALLY GOOD SEGUE TO TAKE WHAT WE'VE TALKED ABOUT AND PUT IT INTO ACTION AND MAKE SURE THERE'S CONTINUED MOMENTUM ON THIS, ON THIS PROCESS AND I'VE JUST ASK, IS THIS SOMETHING THE STAFF CAN GET TOGETHER BY THE END OF THE YEAR, SO WE CAN MAKE SURE THAT IT'S IN FRONT OF THE PENSION BOARD BEFORE JANUARY? THAT'S A YES.

YES, SIR. WE CAN DO THAT.

LOVELY. THANK YOU.

CHAIRMAN ARNOLD, YOU RECOGNIZED FOR THREE MINUTES.

THANK YOU. GOING TO CLOSE UP, I JUST WHEN COUNCIL MEMBER WILLIS MADE A STATEMENT ABOUT THE TAXPAYERS AND WHO WE ARE, I WANT I PUSHED MY BUTTON AT THAT POINT.

I THINK SHE CLARIFIED IT TO THE POINT WHERE I WANT TO CONTINUE TO UNDERSCORE THE NEED TO COMMUNICATE WITH THE PUBLIC.

SO THERE IS NO CONFUSION AS TO WHERE WE STAND IN TERMS OF SUPPORTING OUR FIRST RESPONDERS, WHETHER THEY'RE ACTIVE OR RETIRED.

THE CONVERSATION HAS BEEN GOING ON FOR MORE THAN, I BELIEVE, A DECADE.

IS THAT A FAIR STATEMENT, MR. MR. IRELAND.

YES, MA'AM. THIS HAS BEEN A VERY LONG TERM CONVERSATION.

WOULD YOU SAY IT'S A DECADE AND THERE'S A FEW MORE YEARS ADDED TO THAT AT THIS POINT? YES. ALL RIGHT.

SO WE'VE BEEN TALKING ABOUT IT LONG ENOUGH FOR A CHILD TO BE BORN AND BE AND FROM FROM THE WOMB TO PROBABLY SEVENTH TO EIGHTH GRADE, IF NOT NINTH GRADE.

SO THEIR PARENTS HAVE PROBABLY BEEN LISTENING TO THIS CONVERSATION, PERHAPS FOR A WHILE.

SO IN CLOSING, I SIMPLY WANT TO UNDERSCORE, ONCE AGAIN, WE'RE IN A SITUATION NOW, ESPECIALLY WITH WITH PROP YOU.

WELL, WE'VE GOT TO TAKE CARE.

WE'VE GOT TO RESPOND TO THE NEED AND THE CALL TO ADDRESS PUBLIC SAFETY AND OUR PUBLIC SAFETY PARTNERS.

AND SO WE CAN'T GET AROUND THAT.

I HOPE WE'RE NOT SEEING THIS CONVERSATION FOR ANOTHER BIRTH OR CONCEPTION OF A CHILD MOVING INTO GRADUATION.

WE NEED TO RESOLVE THIS ISSUE.

WE NEED TO REASSERT, REASSURE OUR PUBLIC THAT WE ARE HERE FOR A SAFE COMMUNITY, A SAFE CITY THAT WILL PROP US UP SO THAT WE CAN BE COMPETITIVE IN TERMS OF ECONOMICS AND JUST HOLISTICALLY IMPROVING QUALITY OF LIFE.

BUT THE TAXPAYERS ARE THE ONES WE OWE THE CONVERSATION TO.

WE'VE GOT TO BE TRANSPARENT.

WE CAN'T. WE'VE GOT TO BE HONEST.

AND WE CAN'T HAVE ANY MORE OF THESE LITTLE TRICKS THAT WE SOME HAVE BEEN USING IN TERMS NOT YOU, BUT I'M JUST SAYING IN SOME OF THE TRICKS THAT WE'VE THAT HAVE BEEN USED TO TAINT THE CONVERSATION AS TO WHERE WE ARE AS A CITY AND OUR COMMITMENT, I BELIEVE, I BELIEVE THAT MOST OF US ARE HERE TO SUPPORT PUBLIC SAFETY.

SO WE'VE GOT TO SHOW FOLKS THAT WE'RE NOT HERE FOR TRICKS, WE'RE HERE FOR PUBLIC SAFETY, AND WE'RE HERE FOR DALLAS.

AND WE DO APPRECIATE AND VALUE ALL THOSE MEN AND WOMEN WHO HAVE GIVEN OF THEMSELVES AND THEIR FAMILIES THROUGH OUR PUBLIC SAFETY SECTOR.

THANK YOU. MAYOR PRO TEM, YOU'RE RECOGNIZED FOR FIVE MINUTES ON ITEM A, THANK YOU.

JUST FOR DELOITTE, MORE ON THE CITY OF DALLAS, SECTION 802.1012.

GIVE THE PUBLIC THE DEFINITION OF THIS ITEM.

WHAT SHOULD THEY TAKE FROM THIS ITEM AND WHY ARE WE DOING THIS TODAY? I'M SORRY I DIDN'T HEAR THE LAST PART.

THE SECTION 802.1010 .12.

THIS ITEM COMES UP EVERY FIVE YEARS.

EVERY THREE YEARS. GIVE THE RESIDENT.

WHY ARE WE DISCUSSING THIS PARTICULAR ITEM? AND WHAT IS YOUR RESPONSIBILITY FOR YOU TO BRIEF US ON THIS PARTICULAR ITEM? YES. THANK YOU FOR REPEATING THAT.

THE CODE SECTION 802.1012 REQUIRES IT APPLIES.

FIRST OFF, IT APPLIES TO PUBLIC RETIREMENT SYSTEMS WITH ASSETS THAT ARE AT LEAST 100 MILLION.

AND THIS REVIEW IS REQUIRED EVERY FIVE YEARS THAT THE REVIEW OF THE ACTUARIAL VALUATIONS, STUDIES AND REPORTS OF THE PUBLIC RETIREMENT SYSTEM THAT WAS MOST RECENTLY PREPARED IS BEING REVIEWED INDEPENDENTLY AND AUDITED BY AN ACTUARY.

THOSE ARE THE REQUIREMENTS IN TERMS OF WHO IT APPLIES TO AND THE CYCLE OF THE FIVE YEARS AS MENTIONED.

THIS IS THE YEAR THAT THE CITY IS REQUIRED TO PERFORM THIS REVIEW.

THE SECTION CODE ALSO OUTLINES TIMING AND CERTAIN REQUIREMENTS RELATED TO HOW THE PROCEDURAL REVIEW OF THIS PLAN, AND WHEN

[01:10:06]

WAS THE 802.1012 PUT IN PLACE? I DON'T KNOW THE ANSWER TO THAT QUESTION.

I'M SORRY. WHY WAS IT PUT IN PLACE? I'M NOT CERTAIN IT IS.

WELL, I WOULD ASSUME THAT IT'S PUT IN PLACE TO ENSURE THE OVERSIGHT OF THE PUBLIC PENSION FUNDS THROUGHOUT THE STATE, AND THIS IS A MECHANISM FOR ENSURING REPORTS ARE SUBMITTED TO THE PENSION REVIEW BOARD.

WHO HAS RESPONSIBILITY FOR OVERSIGHT THROUGHOUT THE STATE OF TEXAS AND IN THIS DO NOT PERTAIN TO INVESTMENT.

IT'S JUST PERTAINING TO WHAT IT PERTAINS TO THE VALUATIONS AND THE EXPERIENCE STUDIES THAT WERE PERFORMED BY EACH FUND'S HIRED ACTUARIES.

OKAY. THANK YOU.

IS THERE ANYONE ELSE? ANYONE REMOTE OR OR HERE WHO HAS NOT SPOKEN ON ITEM A THAT WOULD LIKE TO.

BEFORE I TURN IT BACK OVER TO THE CITY MANAGER TO MOVE TO OUR NEXT BRIEFING ITEM.

I DON'T SEE ANYONE.

SO MADAM INTERIM CITY MANAGER, IT'S YOUR SHOW AGAIN.

THANK YOU SO MUCH, MR. MAYOR. WE WILL NOW MOVE TO BRIEFING AGENDA ITEM B AND AN UPDATE ON THE DIGITAL KIOSK PROGRAM.

[B. 24-3528 Digital Kiosk Program Update (Part 1 of 2)]

MR. MAYOR, I MOVE TO SUSPEND THE RULES AT THIS POINT.

POINT OF ORDER, MR. MAYOR.

I HAVEN'T HEARD THIS FIRST MOTION, SO I WANT TO HEAR IT.

OKAY. I HAVE NO IDEA WHAT IT IS.

AND THEN I WILL IMMEDIATELY RECOGNIZE YOU FOR A POINT OF ORDER IF YOU STILL WANT TO MAKE IT.

BUT WHAT'S THE MOTION? YES. IT'S TO SUSPEND THE RULES TO ALLOW THE REMAINING SPEAKERS WHO ARE REGISTERED TO SPEAK ON THIS ITEM B TO SPEAK NOW WHILE THEIR TESTIMONY IS STILL RELEVANT.

IS THAT POINT OF ORDER, MR. MAYOR? YOUR STATE.

YOUR POINT OF ORDER, CHAIRMAN NARVAEZ.

I'M THE RULES STATE THAT SOMEBODY FROM THE WINNING SIDE HAS TO DO.

IF WE'RE GOING TO TRY TO DO A MOTION TO RECONSIDER SOMETHING THAT WE'VE ALREADY VOTED ON EARLIER IN THE THIS IS NOT A MOTION TO RECONSIDER.

IT'S A DIFFERENT MOTION.

HOLD ON, MR. RIDLEY. I THINK THAT PARLIAMENTARIAN HAS GIVEN ME SOME INFORMATION THAT I CAN MAKE A RULING ON THE POINT OF ORDER, BUT JUST GIVE ME ONE SECOND.

THE POINT OF ORDER IS RESPECTFULLY OVERRULED.

AND IS THERE A SECOND? SIR. IT'S BEEN MOVED AND SECONDED, SO WE'LL NEED TO HAVE ANOTHER VOTE.

BECAUSE I'M NOT GOING TO DO ANOTHER VOICE VOTE ON A MOTION TO SUSPEND THE RULES.

SO CAN I GET A POINT OF CLARIFICATION, PLEASE? WOULD YOU LIKE TO KNOW WHAT THE MOTION IS ASKING? I WOULD LIKE TO JUST VERIFY THE THRESHOLD OF VOTE NEEDED TO SUSPEND THE RULES.

TWO THIRDS IS WHAT I'M TOLD.

OKAY, MADAM SECRETARY.

THANK YOU, MR. MAYOR. AND I CALL YOUR NAME.

PLEASE STATE. YES, IF YOU'RE IN FAVOR.

NO. IF YOU OPPOSE COUNCIL MEMBER WEST.

YES. COUNCIL MEMBER MORENO.

I'M SORRY. COUNCIL MEMBER.

MORENO. OH, NO.

THANK YOU. COUNCIL MEMBER GRACEY.

COUNCIL MEMBER. ARNOLD.

COUNCIL MEMBER. RESENDEZ.

YES. COUNCIL MEMBER.

NARVAEZ. COUNCIL MEMBER.

BLACKMON. COUNCIL MEMBER.

STEWART. YES.

COUNCILMEMBER. SCHULTZ.

COUNCILMEMBER. MENDELSOHN.

YES. COUNCILMEMBER.

WILLIS. COUNCILMEMBER.

RIDLEY. YES.

DEPUTY MAYOR PRO TEM BAZALDUA.

NO. MAYOR PRO TEM ATKINS.

MAYOR. JOHNSON.

NO. WITH SEVEN VOTING IN FAVOR, EIGHT OPPOSED. THE MOTION FAILS, MR. MAYOR. ALL RIGHT.

MADAM INTERIM CITY MANAGER, I'M GOING TO TRY AND MAKE IT YOUR SHOW AGAIN.

THANK YOU SO MUCH, MR. MAYOR. I'LL START BACK OVER.

BRIEFING ITEM NUMBER B IS AN UPDATE ON THE DIGITAL KIOSK PROGRAM.

DIGITAL AND STATIC KIOSK HAVE BEEN THE TOPIC OF CONVERSATION IN DALLAS FOR SEVERAL YEARS, BUT WE HAVE NOT YET ADVANCED A CLEAR POLICY GOAL OR ACHIEVED A MEANINGFUL OUTCOME.

TODAY, OUR TEAM IS HERE TO SUMMARIZE THE CITY'S EXISTING KIOSK PROGRAMS. TALK THROUGH THE WORK THAT STAFF HAS ACCOMPLISHED SINCE I BECAME THE INTERIM CITY MANAGER, AND FACILITATE A POLICY DISCUSSION TODAY TO DETERMINE WHERE WE GO FROM HERE.

[01:15:01]

TODAY, WE ARE ASKING FOR THE CITY COUNCIL TO PROVIDE CLEAR GUIDANCE ON HOW YOU WOULD LIKE FOR US TO PROCEED, BOTH WITH OUR EXISTING STATIC KIOSK CONTRACT AND WITH ANY NEW POTENTIAL DIGITAL KIOSK PROGRAM.

WE ARE HERE TO LISTEN, RECEIVE GUIDANCE AND CARRY OUT THE POLICY CONSENSUS THAT WE HEAR FROM THE HORSESHOE TODAY.

ONCE WE UNDERSTAND WHAT YOU WOULD LIKE FOR US TO DO.

IT IS MY RESPONSIBILITY IN WORKING WITH MY TEAM TO FIGURE OUT HOW WE MAKE IT HAPPEN.

WITH THAT, I WILL NOW TURN IT OVER TO TWO OF OUR ASSISTANT CITY MANAGERS, ROBIN BENTLEY AND TO DEV RASTOGI TO TAKE YOU THROUGH TODAY'S PRESENTATION.

THANK YOU. GOOD MORNING.

COUNCIL MEMBERS. ROBIN BENTLEY WITH THE CITY MANAGER'S OFFICE JOINED BY DEV RASTOGI.

AND AS KYM MENTIONED, WE'RE GOING TO JUST ESSENTIALLY GIVE YOU A QUICK RECAP OF WHERE WE HAVE BEEN WITH KIOSKS AND THEN OPEN IT UP TO HEAR FROM YOU WHERE THE COUNCIL WOULD LIKE TO GO FROM A POLICY PERSPECTIVE.

SO IF WE COULD JUMP FORWARD A COUPLE OF SLIDES.

LOOKS LIKE WE'RE STILL LOADING SLIDES.

THERE WE GO. NEXT SLIDE PLEASE.

SO IN DALLAS CURRENTLY WE HAVE TWO EXISTING DIGITAL KIOSK PROGRAMS. I KNOW THIS CHART IS SMALL SO I'LL RECAP IT FOR YOU.

ONE WE HAVE OUR DIGITAL KIOSKS WHICH ARE IN VICTORY.

AND THAT IS A NOT A CONTRACT.

IT'S AN ACTUAL REAL ESTATE AGREEMENT WITH THE DEVELOPER OF VICTORY PARK.

THE CITY DOESN'T RECEIVE REVENUE FROM THOSE KIOSKS.

THE SIGN DISTRICT FOR VICTORY ALLOWS UP TO 20 DIGITAL KIOSKS AND CURRENTLY HAVE 18 INSTALLED.

SO THAT'S A SMALL NEIGHBORHOOD DIGITAL PROGRAM.

WE ALSO HAVE OUR CITY WIDE STATIC KIOSK CONTRACT THAT WAS APPROVED BACK IN 2005 BY THE CITY COUNCIL.

THE CITY DOES RECEIVE REVENUE FROM THOSE STATIC KIOSKS, AND I'LL SHOW YOU PICTURES IN A SECOND.

SO WE'RE CLEAR ON WHICH IS WHICH.

THERE ARE CURRENTLY 137 STATIC KIOSKS ACROSS THE CITY, AND THOSE ARE THE LARGE ROUND KIOSKS.

OVER THE 20 YEAR CONTRACT, THE CITY WAS ESTIMATED TO RECEIVE ABOUT $21 MILLION.

FIVE OF THAT WAS AN UPFRONT PAYMENT TO THE CITY AND THEN ANNUAL REVENUE, AND LAST YEAR'S REVENUE WAS $637,500.

AND LIKE I SAID, THE CONTRACT TERM IS 20 YEARS.

SO WE HAVE ABOUT THREE AND A HALF YEARS LEFT ON THIS CONTRACT BEFORE IT EXPIRES.

AND THE NEXT SLIDE, YOU'LL SEE AN IMAGE OF OUR DIGITAL KIOSKS IN VICTORY PARK AND THEN THE NEXT SLIDE.

THESE ARE OUR STATIC KIOSKS THAT ARE CITY WIDE, BUT PRIMARILY IN THE CENTRAL BUSINESS DISTRICT.

THE NEXT SLIDE HAS MAPS SHOWING WHERE THESE VARIOUS KIOSKS ARE LOCATED.

AND YOU CAN SEE, LIKE I SAID, PRIMARILY CENTRAL BUSINESS DISTRICT, BUT SCATTERED ACROSS THE CITY.

NEXT SLIDE. SO OVER THE PAST FEW WEEKS, OUR TRANSPORTATION AND PUBLIC WORKS TEAM HAS BEEN OUT LOOKING AT OUR EXISTING KIOSKS TO DO SOME COMPLIANCE CHECKS, AND THEY'LL CONTINUE THAT WORK BASED ON THE FEEDBACK TODAY.

ESSENTIALLY, WHAT THEY FOUND ARE A HANDFUL OF WHAT APPEAR TO BE ADA CHALLENGES.

THERE'S AN IMAGE HERE OF ONE KIOSK SMACK DAB IN THE MIDDLE OF THE SIDEWALK.

SO WE'LL BE TALKING WITH OUR VENDOR ABOUT THOSE ISSUES, AND THEY'RE STILL CHECKING TO SEE IF THE KIOSKS ARE OTHERWISE IN COMPLIANCE WITH THE CONTRACTUAL REQUIREMENTS LIKE HEIGHT AND DIAMETER.

NEXT SLIDE.

SO AS A RECAP, IN 2023, THE FORMER DEPARTMENT OF PUBLIC WORKS ISSUED AN RFP TO SOLICIT A MINIMUM OF 75 DIGITAL KIOSKS ACROSS THE CITY IN COMMERCIAL CORRIDORS.

THAT RFP WAS OPEN OVER THE SUMMER OF 2023.

THE CITY DID RECEIVE TWO PROPOSALS, BUT IN FEBRUARY OF THIS YEAR, COUNCIL REJECTED BOTH OF THOSE PROPOSALS.

NEXT SLIDE. THE 2023 DIGITAL KIOSK RFP SPECIFIED THAT THE KIOSK WOULD GO IN PUBLIC RIGHT OF WAYS AND BUSINESS DISTRICTS TO BE APPROVED BY THE CITY.

IT EXCLUDED OUR TWO SPECIAL SIGN PROVISION DISTRICTS VICTORY IN THE WEST VILLAGE, AND IT ALSO SPECIFIED THAT 20% OF THOSE KIOSKS WOULD BE LOCATED IN NEIGHBORHOODS THAT SCORED HIGH ON THE CITY'S EQUITY IMPACT ASSESSMENT.

AND LIKE I SAID, IT WAS A MINIMUM OF 75 KIOSKS.

THERE WAS NO CAP ON THE NUMBER, BUT THE LOCATIONS HAD TO BE APPROVED MUTUALLY BY THE VENDOR IN THE CITY.

THE TERM OF THAT CONTRACT WAS FIVE YEARS WITH TEN RENEWALS FOR A TOTAL OF 15.

AND THEN WE HAD SPECIFICATIONS ON CONTENT.

12% OF THE AD SPACE HAD TO BE RESERVED FOR THE CITY FOR OUR OWN USE, AND THEN THE KIOSK HAD TO PROVIDE FREE WIFI.

NEXT SLIDE.

SO AS I MENTIONED IN FEBRUARY, COUNCIL REJECTED THE PROPOSALS TO THAT RFP AND IN FOLLOW UP, PUBLIC WORKS CAME TO THE COUNCIL IN MAY OF THIS YEAR TO GET GUIDANCE ON HOW TO MOVE FORWARD.

AND AT THAT MEETING, THE CITY MANAGER PROMISED TWO DELIVERABLES BEFORE ANOTHER RFP WAS ISSUED.

FIRST, THAT THE CITY STAFF WOULD GO BACK OUT AND ENGAGE STAKEHOLDERS, HEAR ALL OF THEIR FEEDBACK AND CONCERNS AND THOUGHTS, AND BRING THAT BACK TO THE COUNCIL THAT HAS BEEN

[01:20:04]

COMPLETED. AND SECONDLY, THAT WE WOULD INCORPORATE ALL OF THAT FEEDBACK INTO A DESIGN MANUAL AND THAT THAT DESIGN MANUAL WOULD SHAPE THE SCOPE OF ANY FUTURE RFP. THAT HAS NOT BEEN DONE.

SO GOING GOING BACK TO NUMBER ONE RIGHT AROUND THIS TIME, MAY 1ST.

KIM AND I STEPPED INTO OUR NEW ROLES, AND KIM ASKED ME IF THE NEW PLANNING AND DEVELOPMENT DEPARTMENT WOULD CARRY OUT NUMBER ONE.

AND SO THANK YOU TO EMILY LOU AND GRAY PARKER AND THE PDT TEAM WHO WENT OUT AND HOSTED OUR STAKEHOLDER MEETINGS, WHO DID BEST PRACTICES RESEARCH.

AND SO WE BROUGHT ALL OF THAT FEEDBACK TO THE TRANSPORTATION AND INFRASTRUCTURE COMMITTEE IN SEPTEMBER.

NEXT SLIDE PLEASE.

AND IT WAS ESSENTIALLY A RECAP OF WHAT WE HEARD, WHICH WAS THAT FOLKS HAVE CONCERNS ABOUT KIOSK LOCATIONS AND CONTENT AND PRIVACY AND ALL OF THOSE SORTS OF THINGS THAT YOU'VE ALL HEARD, I'M SURE, AS WELL.

ALSO ABOUT REVENUE USE.

AND SO WE BROUGHT THAT TO THE, THE COMMITTEE.

IT WAS POSTED AS A BRIEFING ITEM, BUT THE COMMITTEE DID MAKE A MOTION AS WELL TO REISSUE THE 2023 RFP WITH SOME CHANGES, AND I'LL DETAIL THOSE ON THE NEXT SLIDE.

SO THE CHANGES FELL IN THREE CATEGORIES.

FIRST, THE NUMBER THE OLD 2023 RFP WAS A MINIMUM OF 75 KIOSKS.

THE TRANSPORTATION COMMITTEE PROPOSED CHANGING THAT TO A MAXIMUM OF 150 KIOSKS, WITH NO MORE THAN 50IN ANY YEAR.

THE TERM AGAIN WAS EXTENDED FROM A TOTAL OF 15 YEARS TO A TOTAL OF 20 YEARS.

AND THEN THERE WERE A HANDFUL OF CHANGES RELATED TO NOTICE TO NEIGHBORHOODS THE SPACING AND SIZE OF THE KIOSKS, THE LIGHTING, AND THEN HOW THEY BE MAINTAINED.

NEXT SLIDE.

SO THANK YOU FOR LETTING ME QUICKLY RUN THROUGH A LITTLE BIT OF BACKGROUND.

AT THIS POINT. WE'RE GOING TO OPEN IT UP FOR A POLICY CONVERSATION.

I'LL RUN THROUGH THE QUESTIONS AND THEN WE WOULD LOVE TO HEAR FROM YOU.

SO THE FIRST POLICY QUESTION IS DOES THE CITY COUNCIL WANT TO PURSUE A DIGITAL KIOSK PROGRAM? SO A COUPLE OF POINTS FOR YOUR CONSIDERATION.

BASED ON EMILY'S TEAM'S RESEARCH, IT LOOKS LIKE THE ESTIMATED REVENUE PER KIOSK PER YEAR IS SOMEWHERE IN THE BALLPARK OF $20,000.

AND IF YOU DO WANT TO PURSUE THIS PROGRAM, WE'D ASK FOR SOME FOLLOW UP POLICY GUIDANCE ON THE REVENUE USE AND THE LOCATIONS.

WOULD YOU LIKE THIS TO BE A CITY WIDE PROGRAM LIKE WAS PROPOSED IN 2023, OR SHOULD THIS BE TARGETED TO SPECIFIC NEIGHBORHOODS LIKE THE CONVENTION CENTER DISTRICT, FOR EXAMPLE? NEXT SLIDE.

OUR SECOND QUESTION FOR YOU TODAY IS WOULD YOU LIKE TO CONTINUE OUR STATIC KIOSK CONTRACT, OR WOULD YOU LIKE TO TERMINATE THAT? AND A FEW POINTS FOR CONSIDERATION HERE.

THE EXISTING CONTRACT, LIKE I SAID, HAS ABOUT THREE AND A HALF YEARS LEFT.

WE MAY TERMINATE FOR CONVENIENCE ON 90 DAYS NOTICE, BUT WE HAVE TO PAY A FEE.

AND ESSENTIALLY IT'S A PRORATION OF THAT $5 MILLION WE GOT UP FRONT.

SO AS OF DECEMBER, THAT AMOUNT IS $875,000, DEPENDING ON WHEN WE GAVE THE NOTICE, IT WOULD BE A LITTLE BIT LESS THE REVENUE FOR THOSE STATIC KIOSK. LIKE I SAID LAST YEAR, IT CAME OUT TO UNDER 5000 PER KIOSK PER YEAR, SO LOWER THAN OUR PROPOSED DIGITAL REVENUE BASED ON OUR SURVEY OF OTHER CITIES, AND THEN THE STATIC KIOSK LOCATIONS ARE LIKELY GOOD DIGITAL KIOSK LOCATIONS IF THAT'S SOMETHING THAT THE CITY WANTS TO PURSUE.

AND SO ON. TIMING.

SHOULD THOSE PROGRAMS RUN CONCURRENTLY OR CONSECUTIVELY? AND A LITTLE MORE ON THAT ON THE NEXT SLIDE, PLEASE.

SO NEXT STEPS ON STATIC KIOSKS.

IF THE COUNCIL'S POLICY DIRECTIVE IS TO TERMINATE THAT CONTRACT, WE'LL GET TOGETHER WITH THE CITY ATTORNEY'S OFFICE AND THE BUDGET OFFICE AND FIGURE OUT HOW TO MAKE THAT HAPPEN.

IF YOU WOULD LIKE US TO MAINTAIN THAT STATIC KIOSK CONTRACT, THEN DEV'S TEAM WILL CONTINUE THEIR COMPLIANCE WORK AND CONTINUE WORKING WITH OUR VENDOR TO ADDRESS ANY ISSUES THAT THEY FIND. NEXT SLIDE.

ON THE DIGITAL KIOSKS, IF YOU DO NOT WANT TO MOVE FORWARD WITH THE DIGITAL KIOSK PROGRAM, THEN NO ACTION WILL BE TAKEN.

IF YOU DO, THEN I'M GOING TO ASK EMILY'S TEAM TO PULL TOGETHER A TEAM OF FOLKS FROM ALL THE RELEVANT DEPARTMENTS PUBLIC SAFETY, COMMUNICATIONS, TRANSPORTATION AND PLAN OUR TRANSPORTATION, PUBLIC WORKS, PLANNING AND DEVELOPMENT TO WORK OUT WHAT THAT WOULD LOOK LIKE MOVING FORWARD.

AND THEN THAT NEW DIGITAL KIOSK CONTRACT WOULD BE MANAGED BY OUR COMMUNICATIONS AND CUSTOMER EXPERIENCE THROUGH YOU IN ONE DEPARTMENT.

APPARENTLY, WE HAVE NOT DONE A GREAT JOB ON OUR EXISTING STATIC KIOSKS OF MANAGING THAT CONTENT FOR THE CITY'S BENEFIT, AND SO THEIR DEPARTMENT WOULD MANAGE ANY GO FORWARD CONTRACT TO MAKE SURE WE'RE DOING A GOOD JOB INCORPORATING IT INTO OUR OVERALL COMMUNICATIONS PLAN.

NEXT SLIDE. AND THEN I MENTIONED WE HAVE A QUESTION ON TIMING.

AND SO IF IF YOUR WISH IS TO MOVE WITH EXPEDIENCY WHICH WAS THE DIRECTION OF THE TRANSPORTATION COMMITTEE, THEN WE'LL LOOK AT ONE OF TWO METHODS.

EITHER WE'LL GET AN RFP ON THE STREET AS QUICKLY AS POSSIBLE, OR WE'RE PULLING ALL THE CONTRACTS FROM THE OTHER TEXAS CITIES.

AND IF ONE OF THOSE IS A GOOD MATCH FOR WHAT THE STAFF THINKS WE NEED TO PUT IN PLACE, THEN WE MAY PURSUE A COOPERATIVE PURCHASING AGREEMENT USING ONE OF THOSE EXISTING

[01:25:06]

CONTRACTS. HOWEVER, IF YOU'D RATHER WAIT UNTIL 2028 WHEN OUR EXISTING STATIC CONTRACT ENDS AND THEN LAUNCH THE DIGITAL KIOSK, RFP OR PROCUREMENT SOLICITATION WILL COME BACK LATER CLOSER TO THE EXPIRATION.

SO THAT'S A LOT OF QUESTIONS AND THINGS FOR CONSIDERATION AT THIS POINT.

DEVIN, ARE HERE TO ANSWER QUESTIONS, AND WE WOULD LOVE TO HEAR POLICY GUIDANCE FROM THE COUNCIL.

THANK YOU. COUNCILWOMAN SHOOT FIVE MINUTES.

THANK YOU, MR. MAYOR.

I I FIRST OF ALL, THIS IS A GREAT PRESENTATION.

IT'S CLEAR. IT MAKES OUR DECISIONS CLEAR, AND I REALLY APPRECIATE IT.

A FEW QUESTIONS AND THEN SOME COMMENTS.

FIRST OF ALL, IS THERE THE OPPORTUNITY I WANT TO MAKE SURE IF WE DECIDE NOT TO PURSUE THIS, THAT PRIVATE CONTRACTORS CAN'T DO IT, CAN'T CREATE SPECIAL SIGN DISTRICTS AND THEN FIND THEIR OWN WAYS TO MONETIZE THIS SITUATION.

AND SO I WANT TO MAKE SURE THAT WE PROTECT THE CITY FROM ANY POTENTIAL DIGITAL KIOSK REVENUE.

FOR THAT, IF THEY'RE GOING TO PUT THEM IN, WE OUGHT TO BE RECEIVING THE REVENUE.

SO I DON'T KNOW HOW THAT PLAYS OUT.

SO EITHER WAY, IT WOULD REQUIRE COUNCIL APPROVAL.

A SPECIAL SIGN DISTRICT ORDINANCE WOULD REQUIRE COUNCIL APPROVAL, OR A CONTRACT FOR REVENUE FOR THE CITY WOULD REQUIRE COUNCIL APPROVAL.

SO EITHER WAY, SOMETHING WOULD COME BACK TO THE COUNCIL.

AND IS THERE THE OPPORTUNITY TO TO REEVALUATE OUR OWN CURRENT SPECIAL SIGN DISTRICTS SO THAT WE CAN SEE WHETHER OR NOT THERE'S OPPORTUNITIES FOR US THERE? I WILL PUT THAT ON THE LIST AND GET BACK TO YOU IN A MEMO.

I HAVEN'T DUG INTO THE THE NITTY GRITTY ON THOSE, BUT LET ME LOOK INTO IT AND I'LL CIRCLE BACK, BECAUSE WE CERTAINLY DON'T WANT TO SAY NO FROM AND THEN HAVE OTHER PEOPLE MONETIZE. THAT'S NUMBER ONE.

NUMBER TWO, IS THERE THE OPPORTUNITY TO BE VERY SURGICAL ABOUT WHERE THESE ARE, SO THAT THEY ARE IN PLACES WHERE WE REALLY, REALLY NEED THEM, LIKE MAYBE AROUND THE CONVENTION CENTER AND OTHER PLACES, OR EVEN NEIGHBORHOODS OR AREAS THAT WANT THEM, BUT NOT OTHERS.

WE JUST HAVE TO DO A SPECIAL SIGN DISTRICT FOR EACH ONE.

IS THAT AN OPTION REALLY, SO THAT ANY AREA THAT WANTS IT COULD THEN PURSUE A SPECIAL SIGN DISTRICT AND THEN PARTNER WITH THE CITY FOR A DIGITAL KIOSK RELATIONSHIP? THAT'S EXACTLY THE KIND OF FEEDBACK WE'RE LOOKING FOR.

SO IT'S THE DESIRE OF THE COUNCIL THAT THESE GO IN LOCATIONS WHERE EITHER THE CITY IS THE MAIN PROPERTY OWNER, LIKE FAIR PARK OR THE CONVENTION CENTER, OR THAT THEY GO IN NEIGHBORHOODS THAT ARE SUPPORTIVE AND ASKING FOR KIOSK.

THAT'S THE DIRECTION WE COULD GO.

IF IT'S A CITY WIDE PROGRAM, WE'LL PURSUE THAT.

SO THAT'S EXACTLY THE KIND OF FEEDBACK.

THANK YOU. WELL, I DEFINITELY WOULD SUPPORT THAT LOOKING AT THAT.

THE OTHER THING ON THE STATIC WOULD BE I'M INTERESTED IN LOOKING REALLY ONCE THE COMPLIANCE EVALUATION IS COMPLETE, TO SEE WHETHER OR NOT THAT CONTRACT BEGINS TO SHRINK BASED ON COMPLIANCE.

AND THEN IN ADDITION, LOOKING AT WAYS THAT WE COULD POTENTIALLY MONETIZE THE STATIC ONES IN A WAY, WE BASICALLY IGNORE THEM AT THIS POINT.

BUT MAYBE THERE'S WAYS THAT WE CAN FIGURE OUT HOW TO DO A BETTER JOB IN INCREASING THE REVENUE PER PER KIOSK.

SINCE THEY'RE HERE, I AM NOT SUPPORTIVE OF ENDING THAT CONTRACT.

WE'RE IN TOO MUCH OF A MONETARY SQUEEZE RIGHT NOW TO BE LEAVING $1 MILLION ON THE TABLE.

THE THE OTHER QUESTION I WANT TO OBVIOUSLY, THE MOST IMPORTANT REQUIREMENT FOR ANYTHING IS OUR SAFETY AND ACCESSIBILITY.

SO THAT'S GOT TO BE THE NUMBER ONE.

THAT SAID, I ALSO WANTED TO UNDERSTAND I HAD SENT IN A COUPLE OF QUESTIONS IN ADVANCE.

ROBIN. SO I DON'T KNOW IF THOSE GOT A CHANCE, IF YOU GOT A CHANCE OR IF YOU WANT TO COME BACK WITH A FOLLOW UP MEMO AFTER THIS ON ANY OF THOSE.

YES. WE HAVEN'T PULLED ALL OF THOSE CONTRACTS THAT WE WERE TALKING ABOUT EARLIER, BUT AS SOON AS I GET THE FULL SET, I'LL ADD YOUR QUESTIONS INTO THE FOLLOW UP MEMO AND ADD THOSE RESPONSES. OKAY, COLLEAGUES, I WAS LOOKING TO UNDERSTAND WHY, LIKE IN SAN ANTONIO, WHY IS THE INCOME PER KIOSK LOWER THAN WHAT WE'RE PROJECTING? LIKE WHAT'S GOING ON THERE? THE OTHER THING THAT I WANTED TO MAKE SURE THAT WE CLARIFY IS THE CLEANING RESPONSIBILITY, BECAUSE THAT'S PART OF THE PROBLEM WE'RE HAVING WITH THE STATIC ONES.

AND THEN THE PERCENTAGE I ALSO WANTED TO REALLY UNDERSTAND IN YOUR IN YOUR APPENDIX, YOU TALK ABOUT WHAT PERCENTAGE OF THE REVENUE DIFFERENT CITIES ACHIEVE.

AND SO I WANT TO MAKE SURE IN OUR CONTRACT THAT WE'RE OBVIOUSLY THE MOST AGGRESSIVE THAT WE CAN BE FOR OUR BENEFIT.

THE AND THEN THE OTHER PIECE IS THE CAMERAS AND REALLY USING IT AS SAFETY, NOT JUST PEDESTRIAN SAFETY, BUT PUBLIC SAFETY AS WELL, AND USING THIS BECAUSE IF WE'RE GOING TO BE I DON'T KNOW WHETHER THERE'S GOING TO BE ANY STATE RESTRICTIONS ON ANY OF THAT OR ANYTHING.

BUT IF THIS IS AN OPPORTUNITY TO ENHANCE OUR PUBLIC SAFETY SO THAT WE CAN REDUCE ANY OF OUR OTHER PUBLIC SAFETY COSTS, I THINK THAT'S SOMETHING TO LOOK AT.

[01:30:08]

I HAVE NOT BEEN SUPPORTIVE OF THESE KIOSKS.

I'M CERTAINLY SUPPORTIVE OF ALL OF THE PEOPLE DOWNTOWN AND IN UPTOWN WHO DO NOT WANT THIS.

I'M NOT GETTING A LOT OF RECEIPT FROM PEOPLE WHO DO WANT THEM.

THAT SAID, AGAIN, I THINK WE'RE IN A VERY DIFFERENT SITUATION FISCALLY THAN WE WERE WHEN THIS PRESENTATION WAS MADE AND WHEN THE DECISIONS WERE MADE AS FAR AS LOOKING FOR OPPORTUNITIES, AS CATHY I THINK, SAID IN AN ARTICLE, LOOKING FOR PENNIES EVERYWHERE IN THE COUCH.

AND SO THIS IS SOMETHING THAT I DON'T THINK WE SHOULD JUST DISMISS.

THE LAST PIECE THAT I'LL JUST ADD IS FOR ALL THE PEOPLE WHO DO NOT WANT THIS AND ARE VOCIFEROUS IN THEIR OPPOSITION, I WOULD LIKE TO SEE YOU ALL PARTICIPATE IN HELPING THE CITY IDENTIFY WAYS THAT WE CAN BRING IN MORE REVENUE.

IF WE'RE GOING TO TURN DOWN MILLIONS ON THIS, HOW ELSE COULD THE CITY BEGIN TO BRING IN MORE REVENUE TO BE ABLE TO ACHIEVE SOME OF THE CHALLENGES THAT WE FACE MOVING FORWARD FROM THE PROPOSITIONS AND OTHER REASONS? SO WITH THAT, THANK YOU, MR. MAYOR AND CITY MANAGER.

YOU HAD YOUR LIGHTS ON EARLIER.

YOU WANT TO SPEAK? I THINK I THINK WE WILL COME BACK AND ADDRESS IT IN THE MEMO, BUT I WANTED TO JUST JUMP IN ON THE CONVERSATION AROUND THE REVENUE POTENTIAL WITH THE EXISTING CONTRACT.

WE WOULD DEFINITELY, COUNCILWOMAN SCHULTZ, HAVE TO TAKE A LOOK AT, BECAUSE THAT CONTRACT IS IN PLACE NOW.

AND I DON'T KNOW WHETHER OR NOT IF WE HAVE THE ABILITY TO GO AND ACTUALLY CHANGE WHATEVER THAT REVENUE THRESHOLD MIGHT BE AS WE GO INTO LISTENING WITH THE REST OF THE FEEDBACK FROM THE CITY COUNCIL, WE CAN DEFINITELY CONTINUE THE CONTRACT COMPLIANCE PIECE, BUT I'M NOT ABSOLUTELY SURE THAT WE WOULD BE ABLE TO MODIFY THAT EXISTING CONTRACT TO INCREASE ANY REVENUE AT THIS TIME, BUT WE'LL DEFINITELY LOOK AT ALL OF IT.

EXACTLY. AND WE'LL DEFINITELY LOOK AT ALL OF IT AND BRING THAT BACK TO THE COUNCIL AND SHARE THAT BACK IN A MEMO.

SO THANK YOU, CHAIRMAN WITZ.

FIVE MINUTES. THANK YOU MAYOR.

I WANT TO SECOND WHAT MY COLLEAGUE SAID, THAT THIS IS EXACTLY THE KIND OF PRESENTATIONS I LOVE.

IT'S VERY CLEAR.

IT'S IT'S EXPEDITIOUS.

AND IT ALSO GIVES US CLEAR QUESTIONS THAT WE CAN ADDRESS.

SO THANK YOU FOR THAT.

ALL RIGHT, I'M GOING TO START OFF WITH THE COLLECTION OF RESIDENT DATA THAT IS POSSIBLE FROM, FROM THESE, THESE KIOSKS.

I DON'T UNDERSTAND REAL REALLY WELL LIKE HOW THAT WORKS.

IS THERE ANY PROPOSAL FOR ALLOWING OR LIMITING THE COLLECTION OF RESIDENT DATA, LIKE FACIAL RECOGNITION CELL PHONE LOCATING THINGS OF THAT NATURE? SO THAT'S EXACTLY THE THING WE'RE HOPING TO FIND IN THE OTHER RFP WHEN WE PULL THEIR RFPS AND CONTRACTS TO SEE HOW OTHER CITIES ADDRESS THIS.

I KNOW I BELIEVE IT WAS SEATTLE OPTED OUT OF THE CAMERA TECHNOLOGY OVER PRIVACY CONCERNS, SO WE'LL WANT TO EXPLORE NOT ONLY THE CAMERA PRIVACY, BUT DATA PRIVACY.

IF THIS IS SOMETHING THAT WE MOVE FORWARD WITH.

OKAY. YEAH.

I FEEL LIKE THERE'S A PRIVACY ISSUE JUST ON ON ITS FACE.

I UNDERSTAND THERE'S A PUBLIC SAFETY BENEFIT TO IT AS WELL.

SO FOR ME, I'D WANT TO, YOU KNOW, DIG INTO THAT A LITTLE BIT MORE OR A LOT MORE TO REALLY UNDERSTAND THAT BECAUSE THAT'S THAT'S A REAL CONCERN OF MINE.

MOVING FORWARD.

SO THEN ON THE THE POLICY QUESTION NUMBER ONE, I'M JUST GOING TO FRAME MY QUESTIONS BASED ON HOW YOU LAID THESE OUT, BECAUSE IT'S PRETTY CLEAR ON HOW DO WE USE THE REVENUE.

IF THIS IS APPROVED, I WOULD SUGGEST OR REQUEST THAT 100% OF IT WOULD GO BACK INTO ENHANCING THE PEDESTRIAN REALM.

SO PUTTING IN ADA RAMPS IF WE DON'T HAVE THEM, LANDSCAPING, LIGHTING, IF WE'RE GOING TO BE PUTTING AN OBJECT, ANOTHER OBJECT IN OUR PEDESTRIAN REALM THEN ALL THE BENEFITS FROM THAT OBJECT SHOULD BENEFIT THE PEDESTRIAN REALM.

YOU KNOW, NO ONE'S ASKING TO PUT THESE KIOSKS ON THE STREET.

YOU KNOW, WE'RE NOT TAKING ROOM AWAY FROM CARS.

WE'RE GOING TO TAKE IT AWAY FROM OUR PEDESTRIANS AND OUR STROLLERS AND WHEELCHAIRS.

AND SO IF WE'RE GOING TO DO THAT, WE NEED TO GIVE THEM SOMETHING BACK.

I SAW THAT THE COMMITTEE AND THIS CAN BE FOR MY COLLEAGUES OR FOR STAFF, HAD DECIDED TO GO UP FROM THE RFP IN 23, FROM 75 DIGITAL KIOSKS, AT A MINIMUM, TO 150 KIOSKS.

DO WE KNOW, LIKE, WHAT WAS THE BASIS FOR DOUBLING THE AMOUNT OF KIOSKS AND THAT CAN ANYBODY CAN ANSWER THAT.

YEAH, I DON'T KNOW THAT THE SLIDE IS EXACTLY THE MOTION LANGUAGE.

SO I WOULD DEFER TO THE COMMITTEE MEMBERS ON THAT.

OKAY. WELL, I CAN GO BACK AND WATCH IT IF NOBODY WANTS TO CHIME IN ON THAT.

SO. 150 KIOSKS.

THAT'LL LEAD ME TO MY NEXT QUESTION.

WHERE DO WE PLACE THEM? DO WE DID WE HEAR FROM THE VENDORS IF THERE WILL BE AN ISSUE, IF WE LIMIT IT TO LIKE, OKAY, WE JUST DID THIS IN FAIR PARK.

[01:35:07]

WE JUST WE JUST ALLOWED THESE IN VICTORY PARK.

IS THERE LIKE A THRESHOLD THAT THE VENDORS HAVE TO HIT TO MAKE THIS ECONOMICALLY VIABLE? RIGHT. SO I HAVEN'T TALKED TO ANY VENDORS.

LIKE I SAID, THE THE OLD PROCESS WAS PRE KIM DEVANEY.

SO WE'RE ALL NEW TO THIS.

WE WOULD HAVE TO EXPLORE THAT THROUGH A FUTURE PROCUREMENT OR A COOPERATIVE PURCHASING AGREEMENT I DON'T KNOW.

OKAY. WELL, I AGREE WITH MISS SCHULTZ ON HER COMMENT THAT IF THERE'S AREAS THAT THERE'S NO OPPOSITION AND PEOPLE ARE EXCITED ABOUT THEM, LIKE I'M ALL IN.

BUT IF THERE'S PUSHBACK, IF THERE SEEMS TO BE CONCERN ABOUT THE PEDESTRIAN REALM LIKE THERE IS IN MY DISTRICT FOR SURE.

THERE NEEDS TO BE A MORE A DEEPER VETTING PROCESS FOR THESE KIOSKS, AND I DON'T KNOW WHAT THAT IS.

I THINK IT NEEDS TO BE MORE THAN JUST STAFF, THOUGH.

IT NEEDS TO BE COMMUNITY MEMBERS.

POLICY QUESTION TWO IS THE STATIC KIOSKS.

AND I AGREE THAT WE NEED TO GET THOSE OUT OF THERE.

I HATE TO LOSE THE REVENUE SOURCE.

I'M WONDERING IF WE CAN INCLUDE AND I THINK WE DID INCLUDE THIS, MAYBE AS A BUYOUT.

SO THE ANY VENDOR THAT COMES IN COULD BUY OUT THAT CONTRACT.

IS THAT POSSIBLE? YES IT IS.

I'M SORRY. WHO COULD BUY IT? THE CITY CAN BUY IT OUT.

WELL, THE VENDOR COULD PAY A FEE TO TO REIMBURSE US TO BUY IT OUT.

WE WE WE COULD INCLUDE THAT IF THAT'S SOMETHING OF INTEREST.

SO REPLACE THAT REVENUE SOURCE AND THEN THEY COULD REPLACE THOSE STATIC.

THOSE PRETTY AWFUL STATIC KIOSKS WITH SOMETHING MORE MODERN.

I THINK I'M GOOD FOR THIS ROUND.

THANK YOU, CHAIRMAN GRACEY.

FIVE MINUTES. THANK YOU.

CHAIR WEST PRETTY MUCH MADE THE RECOMMENDATION.

I WAS GOING TO GET TO ONE.

TO TO ANSWER THE QUESTIONS DIRECTLY, MOVE FORWARD WITH THE DIGITAL KIOSK, BUT ALSO INCLUDE A BUYOUT OPTION SO THAT IT CAN ALL BE DONE AT THE SAME TIME. SO AS WE'RE TRANSITIONING INTO THE DIGITAL KIOSK, WE CAN BE TRANSITIONING OUT OF THE, THE EXISTING ONES.

AND AND THERE WOULDN'T WE WOULDN'T LOSE ANY REVENUE.

AT LEAST THERE WOULDN'T BE ANY COST TO THE CITY FROM THAT PERSPECTIVE.

SO THAT WAS MY RECOMMENDATION THERE.

I HAD ANOTHER THOUGHT AND IT LEFT ME, SO I'LL COME BACK.

ALL RIGHT, MISS WILLIS, YOU'RE RECOGNIZED FOR HOW MANY MINUTES? YOU TELL ME. FIVE.

YOU GOT IT. THANK YOU SO MUCH.

I APPRECIATE YOU BRINGING THIS BACK TO US.

AND I THANK YOU TO THE TRANSPORTATION COMMITTEE FOR EXPLORING THIS.

AND I UNDERSTAND THERE HAS BEEN MORE COMMUNITY ENGAGEMENT DONE AROUND THIS, AND I APPRECIATE THE LETTERS THAT WE'VE GOTTEN FROM SO MANY DIFFERENT PEOPLE WITH THEIR PERSPECTIVE ON THIS.

AND I'M SO SORRY YOU DIDN'T GET TO SPEAK TODAY.

USUALLY WE'RE SO MUCH IN FAVOR OF THAT.

SO I'M SORRY THAT DIDN'T HAPPEN TODAY.

BUT I THINK THERE ARE CONCERNS THAT ARE RAISED THAT I FEEL LIKE THIS BODY WOULD SAY WE DON'T WANT THESE WHERE THEY DON'T BELONG.

SO IF IT'S GOING TO OBSTRUCT VISION OR YOU KNOW, CLUTTER A SIDEWALK WHERE IT'S GOING TO OBSTRUCT ANYONE IN ANY WAY, WE DON'T WANT THAT.

HOWEVER, YOU KNOW, IN PART OF SITTING ON THE VISIT DALLAS BOARD AND DEVELOPING OUR STATEMENT ABOUT BEING AN EMERGING GLOBAL CITY AND OUR DESIRE TO GET MORE INVOLVED AND DRAW BUSINESS TO DALLAS FROM AROUND THE WORLD.

TOURISM AND CORPORATE HEADQUARTERS, THAT SORT OF THING.

I THINK THERE IS A SERVICE THAT THESE CAN PROVIDE, AND IN FACT, BEING OVERSEAS AND LOOKING FOR INFORMATION AND FINDING SOME KIOSKS THAT WERE DIGITAL BUT DID NOT HAVE ANY SWIPE OR INFORMATION CAPABILITY WAS REALLY FRUSTRATING.

SO I WAS REALLY HOPING THAT I COULD FIND SOMETHING LIKE THAT, BECAUSE I WAS STRUGGLING IN A LANGUAGE THAT I DIDN'T.

I COULDN'T READ OR UNDERSTAND TO GET SOMETHING THAT WAS MORE IN THAT MOMENT.

SO THERE ARE SOME AREAS THAT THESE MAY NOT BELONG TODAY THAT MAY BE REDEVELOPED WHERE THEY COULD PLAY A ROLE.

AND WE ALSO HAVE AREAS IN THIS CITY WITH HIGH TRAFFIC AND VISIBILITY.

I MEAN, THINK OF OUR CONVENTION CENTER TO COME.

WE'VE GOT FIFA COMING, WE'VE GOT FAIR PARK AND THERE ARE SOME OBJECTIVES THAT ARE PART OF WHAT THE CITY WANTS TO ACCOMPLISH WITH REGARD TO OUR PROMOTING SMALL BUSINESS.

I MEAN, WHAT I'VE LEARNED ABOUT THIS IS THERE ARE SOME OPPORTUNITIES THAT ARE VERY SPECIFIC TO A LOCATION THAT COULD BE OF BENEFIT TO SMALL BUSINESS.

IT COULD CERTAINLY BE OF BENEFIT TO OUR ARTS AND CULTURE COMMUNITY AND SOME OF THE ATTRACTIONS THAT WE HAVE HERE THAT SOMEONE MAY NOT GO LOOKING FOR ON THEIR TELEPHONE, BUT

[01:40:02]

WE COULD DISRUPT THEM WITH WHAT WE TALK ABOUT IN OUR QUALITY OF LIFE COMMITTEE.

WHEN WE TALK ABOUT OUR ARTS GRANTS THAT WE WANT TO MAKE.

THERE MAY BE SOMETHING THAT'S NOT EVEN ON THE RADAR THAT WE HAVE IN DALLAS THAT MAKES US AN EMERGING GLOBAL CITY, THAT IF IT WAS IN FRONT OF SOMEBODY THEY MIGHT WANT TO PARTICIPATE IN. SO I FEEL LIKE IT HELPS REINFORCE THAT BRAND OF WHERE WE WANT TO GO TOMORROW.

SO THERE ARE DEFINITELY PLACES THIS DOESN'T BELONG.

AND I SEE THAT ON PAGE.

I'M NOT SURE WHICH PAGE THIS IS, BUT IT'S GOT THE CRITERIA SPECIFICATIONS VERSUS COMMITTEE PROPOSAL.

AND SO THERE ARE SOME THINGS I WOULD SUGGEST THAT WE MIGHT WANT TO ADD.

I DON'T KNOW ABOUT THE SPECIAL SIGN DISTRICTS.

IT SOUNDS LIKE KIND OF HOW WE'VE PUT OURSELVES INTO A THOUSAND PDS.

I DON'T I DON'T KNOW, MAYBE WE APPROACH IT THIS WAY WITH SOME STRINGENT REQUIREMENTS.

FOR INSTANCE, IF THERE WAS ANY KIND OF VIOLATION OF SOME OF WHAT HAS BEEN DESIGNATED HERE WITH REGARD TO FEET FROM THE CURB, FEET FROM A PROPERTY LINE, THAT THERE MIGHT BE 30 DAYS TO CURE, AND IF NOT, IT CAN BE REMOVED, NO IFS, ANDS OR BUTS.

SO THAT GIVES ANY KIND OF VENDOR TREMENDOUS INCENTIVE TO GET IT RIGHT AND TO FOLLOW THE INSTRUCTIONS, BECAUSE THE CITY WOULD BE ABLE TO GO IN AND REMOVE IT.

OR PERHAPS IT'S REMOVED AND AT THEIR EXPENSE, I WOULD HOPE.

I'M A LITTLE CONCERNED ABOUT THE NOTICE TIME FRAME ABOUT 30 DAYS PRIOR TO CONSTRUCTION OF A KIOSK.

MAYBE THAT SHOULD BE LONGER.

MAYBE WE SHOULD BE AT 45 DAYS TO GIVE SOMEONE AN OPPORTUNITY TO NAVIGATE CITY HALL, SO I DON'T THINK THAT WOULD BE TOO ONEROUS ON A VENDOR TO GIVE OUR RESIDENTS OR A BUSINESS OWNER A LITTLE MORE TIME TO WORK THROUGH ANY DETAILS OR OBJECTIONS THAT THEY MAY HAVE WITH REGARD TO REVENUE USE.

RIGHT NOW, I'M FOR KEEPING IT FLEXIBLE.

SO AS MUCH AS WE MAY SAY WE WANT TO DIRECT IT TO A CERTAIN AREA, I THINK WHAT WE'RE STARING DOWN SPEAKS TO NEEDING TO HAVE THE FLEXIBILITY AROUND WHERE THESE FUNDS WOULD GO. MAYBE WE CAN HAVE SOME PRIORITIES IN THERE OF WHAT OUR TOP CRITERIA MIGHT BE OF WHERE WE'D WANT TO SEE IT GO.

FOR INSTANCE, I THINK WE HAVE SOME WIDE OPEN PARKS.

WE HAVE TRAILS WHERE THESE COULD BE PLACED UNOBTRUSIVELY, BUT ALONG THE WAY WHERE IT'S HIGH TRAFFIC, WHERE IT COULD BE VERY USEFUL TO PEOPLE, AND IT MIGHT BE IMPORTANT THAT WE WANT SOME OF THAT REVENUE TO HELP US TAKE CARE OF OUR PARKS AND TRAILS.

SO WHILE I WOULDN'T WANT TO LOCK THAT IN AT THIS PARTICULAR POINT, I THINK WE NEED TO BE OPEN TO THAT KIND OF CONSIDERATION.

BUT I THINK WHAT I'D REALLY LIKE TO SHARE IS THAT WE HEAR THOSE WHO ARE OBJECTING TO CERTAIN ASPECTS OF THIS, AND I FEEL LIKE SOME OF THE CRITERIA THAT ARE OUTLINED ARE GETTING AT THAT. SO I FEEL LIKE WE ARE IN AGREEMENT ON THE FACT THAT THESE DON'T BELONG EVERYWHERE.

BUT WHEN WE TALK ABOUT PEOPLE WANTING THESE, I'LL TELL YOU, ATMS FAILED IN FOCUS GROUPS AND NOW THINK ABOUT LIFE WITHOUT AN ATM.

SO I APPRECIATE THAT, MAYOR, BUT I JUST WANT TO GET THAT IN.

THANK YOU. THANK YOU.

CHAIRWOMAN MENDELSOHN, YOU'RE RECOGNIZED FOR FIVE MINUTES, I BELIEVE.

THANK YOU VERY MUCH. YES.

MY FIRST QUESTION IS, WHO ACTUALLY WANTS THIS? IT'S FOR CITY STAFF WHO'S WHO'S DRIVING THE REQUEST FOR THESE? I'LL START WITH.

I'LL START WITH THE ANSWER.

FIRST OF ALL, THIS IS NOT BEING DRIVEN BY CITY STAFF.

THE STAFF IS HERE TODAY TO SEEK GUIDANCE AND INPUT.

INPUT FROM THE CITY COUNCIL ON A POLICY DECISION OF WHETHER OR NOT IF THIS BODY WOULD LIKE FOR US TO PURSUE A DIGITAL KIOSK PROGRAM.

AS I MENTIONED IN MY INTRODUCTION, WE'VE TALKED ABOUT THIS AND HEARD MANY CONCERNS AND QUESTIONS REGARDING THE POTENTIAL PROGRAM OVER THE LAST TWO YEARS AND SINCE MY TENURE, I HAVE COMMITTED TO THE CITY COUNCIL THAT WE WOULD GO DO ENGAGEMENT AND WE WOULD BRING THAT BACK TO THIS BODY, AND WE WOULD GIVE YOU AN OPPORTUNITY TO PROVIDE GUIDANCE FOR STAFF TO PURSUE. AND THAT IS WHAT WE'RE DOING TODAY.

SO THANK YOU FOR THE QUESTION.

OKAY. I'M SORRY. I DON'T REALLY FEEL LIKE IT'S BEEN ANSWERED.

YOU HAVE, I BELIEVE, A NUMBER OF PEOPLE IN CHAMBERS, WE'VE RECEIVED A LOT OF EMAILS FROM A LOT OF PEOPLE, SOME WHO SPEAK UP FREQUENTLY AND SOME WHO YOU ALMOST NEVER HEAR FROM.

BUT I HAVEN'T GOTTEN A SINGLE MESSAGE, PHONE CALL, EMAIL OR IN PERSON CONVERSATION WHERE SOMEONE HAS SAID, WE REALLY WANT THIS, THAT ISN'T A LOBBYIST.

AND SO WHO WHO IS THE CONSTITUENCY THAT'S BRINGING THIS FORWARD THAT SAYS WE WANT THIS IS A GOOD IDEA.

AS STAFF, WE HAVE RECEIVED COMMENTS THROUGH TWO DIFFERENT CITY COUNCIL COMMITTEES AND AS INCLUDED IN TODAY'S PRESENTATION, MOST RECENTLY, THERE WAS A CONVERSATION AT THE CITY COUNCIL TRANSPORTATION COMMITTEE IN SEPTEMBER ASKING FOR STAFF TO PURSUE A REQUEST FOR PROPOSAL TO ACTUALLY MOVE FORWARD WITH THE DIGITAL KIOSK PROGRAM.

SO AT THIS TIME, IF THERE ARE ANY ADDITIONAL QUESTIONS ABOUT THE WHO, AND I DO BELIEVE THAT THAT NEEDS TO BE ANSWERED BY YOUR COLLEAGUES.

THANK YOU. SO ARE YOU SAYING THAT THE WHO IS COUNCIL MEMBERS WHO BROUGHT IT FORWARD THROUGH THE AGENDA PROCESS?

[01:45:12]

CAN YOU RESTATE YOUR QUESTION, PLEASE? SO IS THE ANSWER THAT THE WHO IS BRINGING THIS FORWARD ARE COUNCIL MEMBERS WHO HAVE ADDED IT TO THE AGENDAS.

THERE IS NOT AN ITEM ON THE CITY COUNCIL VOTING AGENDA FOR DIGITAL KIOSK PROGRAM.

TODAY IS A BRIEFING FOR THE STAFF TO RECEIVE POLICY GUIDANCE IF WHETHER OR NOT IF THIS IS A PROGRAM THAT THE CITY COUNCIL WOULD LIKE FOR US TO PURSUE.

THERE WAS A SEPTEMBER TRANSPORTATION COMMITTEE.

I DON'T HAVE THE DATE IN FRONT OF ME, BUT I WANT TO SAY IT WAS SEPTEMBER 19TH, SEPTEMBER 16TH, WHEN STAFF WAS PRESENTED WITH A MOTION TO MOVE FORWARD WITH A PROGRAM EARLIER IN THE SUMMER.

I THINK IT WAS MAY 1ST OR SECOND.

I COMMITTED TO THE CITY COUNCIL DURING THAT TIME WHEN THE ACTUAL PRIOR RFP WAS CANCELED, THAT WE WOULD COME BACK TO THIS BODY AFTER DOING SOME ROBUST ENGAGEMENT, PRESENT THAT TO THE CITY COUNCIL, AND THEN WE WOULD HAVE A CONVERSATION AROUND HOW WE MOVE FORWARD.

THAT IS WHY WE'RE HERE TODAY, TO PRESENT THIS BRIEFING TO THE FULL BODY.

I APPRECIATE YOUR ANSWER, AND I'D REALLY LIKE TO MOVE OFF OF THE COUNCIL INVOLVEMENT TO ASK IF THERE'S ANY CONSTITUENCY THAT'S ASKING FOR THIS, THAT YOU'RE AWARE OF, THAT ANY CITY STAFF IS AWARE OF.

COUNCIL MEMBER, THIS IS ROBIN BENTLEY.

I AM NOT AWARE OF A CONSTITUENCY PUSHING FOR THIS PROGRAM.

AT OUR TOWN HALL MEETING AND OUR STAKEHOLDER MEETINGS, THERE WERE A HANDFUL OF FOLKS WHO SPOKE IN SUPPORT OF THE KIOSK PROGRAM.

I'D HAVE TO LOOK TO SEE WHO THOSE WERE, BUT FOR THE MOST PART, THE CONCERNS WE HEARD WERE PROBABLY THE SAME.

THAT YOU'RE HEARING RIGHT ABOUT LOCATION AND CONTENT AND CONCERNS MORE ABOUT THE KIOSKS AND SUPPORT.

YOU ARE CORRECT. AND THE PEOPLE WHO ARE SPEAKING IN FAVOR OF THEM, ARE THEY RESIDENTS? ARE THEY LOBBYISTS? ARE THEY ARE THEY SOMEHOW AFFILIATED WITH THE ACTUAL KIOSKS? I BELIEVE THEY WERE RESIDENTS.

LIKE I SAID, I HAVE TO GO LOOK AND SEE WHO THEY WERE.

BUT NO, I DON'T I DON'T KNOW THAT THEY HAD ANY AFFILIATION WITH THE KIOSKS THEMSELVES.

OKAY. SO MY NEXT QUESTION IS THERE'S AN ELEMENT OF THIS THAT TALKS ABOUT THE AVAILABILITY OF WI-FI FOR PEOPLE.

AND WE'VE HAD MANY PRESENTATIONS TALKING ABOUT ADDING WI-FI TO TRAFFIC SIGNALS AND OTHER INFRASTRUCTURE THAT THE CITY OWNS.

CAN CAN ANYBODY ANSWER WHAT THE PLAN IS FOR PROVIDING WI-FI IN THE DOWNTOWN AREA? COUNCIL MEMBER MENDELSOHN.

STEVE RASTOGI, ASSISTANT CITY MANAGER I'M NOT AWARE OF A PLAN TO TO PUT WI-FI INTO OUR TRAFFIC SIGNALS AT THIS TIME.

CERTAINLY A TECHNOLOGY THAT EXISTS, BUT I'M NOT AWARE OF A PLAN TO DO THAT AT THIS TIME.

I BELIEVE WE DESIGNATED FUNDING FOR THIS.

AND THAT IS POSSIBLE AGAIN.

YOU KNOW, IF DOCTOR CARL IS HERE AND HE CAN SHARE WITH YOU A SPECIFIC PLAN TO DO THAT.

IS HE ABLE TO ANSWER THAT QUESTION? YES.

GOOD MORNING. GUS CARTER, DIRECTOR OF THE DEPARTMENT OF TRANSPORTATION, PUBLIC WORKS.

ALL OUR NEW TRAFFIC SIGNALS IN DOWNTOWN OR ACROSS THE CITY, FOR THAT MATTER, WILL HAVE THE ABILITY TO HAVE WI-FI ADDED TO IT.

SO WE SHOULD YOU SHOULD BE ABLE TO TO DO THAT ON ALL OF OUR NEW TRAFFIC SIGNALS.

WELL THANK YOU. I BELIEVE YOU HAVE BRIEFED US TO THAT EFFECT.

WHAT'S YOUR YOUR INTENTION OF BEING ABLE TO COVER ALL OR MOST OF DOWNTOWN WITH THESE NEW SIGNALS AND WITH THE WI-FI TECHNOLOGY? SO THE INTENT FOR LIKE AGAIN, DOWNTOWN AND OTHER PLACES, INCLUDING LIKE FAIR PARK AND ALL THE IMPROVEMENTS THAT WE'RE DOING, ESPECIALLY AS WE APPROACH THE FIFA, IS TO BE ABLE TO OUTFIT SOME OF THESE TRAFFIC SIGNALS WITH THE WI-FI PORTS TO HAVE FREE WI-FI AVAILABLE.

OKAY. THANK YOU.

THERE'S ANOTHER ITEM THAT HAS BEEN BROUGHT UP A COUPLE TIMES THAT THERE'D BE SOME SORT OF RESIDENT NOTIFICATION.

NEIGHBORHOOD NOTIFICATION? IF THESE WERE TO GO IN.

[01:50:01]

AND I'M TRYING TO UNDERSTAND.

SO IF A RESIDENT OR MULTIPLE RESIDENTS OR A NEIGHBORHOOD DOESN'T LIKE IT, DOES THAT MEAN IT'S NOT GOING TO BE AVAILABLE OR IT'S JUST WE'LL BE NOTIFIED YOU.

I BELIEVE THAT THOSE ARE COMPONENTS THAT WE WOULD BE PUTTING INTO AN RFP, SHOULD WE WANT TO MOVE FORWARD IN TERMS OF AS WELL AS A SCOPE AND A CONTRACT.

AND SO, YOU KNOW, AGAIN, THAT'S THE KIND OF FEEDBACK THAT WE WANT TO HEAR.

AS WE LOOK AT THE SPECIFIC PROGRAM.

WELL, I MEAN, I THINK I WOULD BE MORE UPSET AS A RESIDENT IF I WAS NOTIFIED IT WAS COMING.

I TOOK THE TIME TO COME OUT SAYING, I DON'T WANT IT.

AND THEY GO, OKAY, THANKS FOR THE INPUT.

AND THEN THEY PUT IT IN ANYHOW.

SO I'M TRYING TO UNDERSTAND WHAT THE POINT OF THE RESIDENT NOTIFICATION IS IF THAT DOESN'T ELIMINATE THE ABILITY TO PUT IT IN AND WHAT THAT THRESHOLD WOULD BE.

I THINK WE'D BE LOOKING AT, AGAIN, THE BEST PRACTICES AND THE OTHER RFP.

CERTAINLY. YOUR POINT IS, IS WELL TAKEN.

WELL, PERHAPS OTHER CITIES HAVEN'T THOUGHT OF THAT.

I MEAN, I DON'T I DON'T WANT TO RELY ON OTHER CITIES HAVING DONE THAT WORK.

AND I THINK WE NEED TO THINK THROUGH WHAT THAT STANDARD WOULD BE.

AND I WOULD WANT THAT TO COME BACK TO COUNCIL IF THIS EVEN GOES FORWARD.

MY NEXT QUESTION IS GOING TO BE ABOUT WHAT IS ALREADY IN THE SIDEWALK.

AND WE HAD A VERY ROBUST CONVERSATION ABOUT ELECTRIC POLES AND THE ADA COMPLIANCE OF THEM.

AND I'LL TELL YOU, THOSE POLES, THEY'RE NOT ANYWHERE IN SIZE COMPARED TO THESE GIANT CELL PHONES, WHICH WE'RE CALLING DIGITAL KIOSKS.

SO COULD YOU OUTLINE FOR US ALL OF THE THINGS THAT A PERSON CAN FIND TODAY ON OUR SIDEWALKS, INCLUDING OUR PERSONAL DELIVERY ROBOTS THAT ARE COMING.

THEY'RE ALREADY ON OUR SIDEWALKS, THE VERY SIDEWALKS THAT YOU'RE TALKING ABOUT PUTTING THESE KIOSKS ON.

AND WE'RE REQUIRED BY LAW TO ALLOW THESE PERSONAL DELIVERY ROBOTS.

SO NOW YOU'RE GOING TO HAVE THE ROBOT, YOU'RE GOING TO HAVE THE KIOSK, YOU'RE GOING TO HAVE THE ELECTRIC POLE.

YOU'RE GONNA HAVE STREET SIGNS AND TRAFFIC SIGNALS.

MAYBE YOU'RE GOING TO HAVE A PARKING METER.

YOU'VE GOT TREES, MAYBE A BENCH.

AND MEANWHILE AROUND THIS HORSESHOE, THE CONVERSATION IS ALWAYS ABOUT WALKABILITY.

WELL, I WOULD SUBMIT TO YOU THAT IF WE'RE GOING FORWARD WITH THIS, WE ACTUALLY HAVE NO INTEREST IN WALKABILITY.

GUS, I CAN SEE YOU'RE SITTING THERE.

IS THERE ANYTHING I MISSED THAT'S ALSO ON THE SIDEWALK? AND THEN I'LL HAVE TO BE YOUR LAST QUESTION FOR THIS ROUND, BUT GO AHEAD, GUS.

I THINK YOU COVERED.

YOU COVERED THEM. THERE'S YOUR ANSWER.

GREAT LIGHTS. THANK YOU.

YEAH. WE'D LIKE ANOTHER ROUND.

OF COURSE. THANK YOU. OKAY, NOW I SEE A LOT OF PEOPLE IN THIS QUEUE.

SO I WANT TO ASK YOU HOW MUCH WE'RE GOING TO USE THE HONOR SYSTEM.

CHAIRWOMAN STEWART, HOW MANY MINUTES DO YOU HAVE RIGHT NOW? FIVE MINUTES. YOU RECOGNIZE FOUR.

IF I FIND THAT THAT WAS WRONG, THERE'LL BE CONSEQUENCES THAT I HAVE YET TO FIGURE OUT.

YIKES. IT WILL BE LESS THAN FIVE.

IS MY HOPE.

A LOT OF THIS HAS BEEN COVERED.

I AM GENERALLY IN FAVOR OF THE KIOSK.

I THINK THEY DO BRING A NEW SOURCE OF INFORMATION AND COMMUNICATION.

TO OUR SIDEWALKS, TO OUR CITY, TO PORTIONS OF OUR CITY WHERE WE HAVE A LOT OF VISITORS.

AND I THINK IT COULD BE VERY, VERY BENEFICIAL.

IF WE'RE LOOKING FOR THE COINS AND THE COUCH, THIS IS A MILLION AND A HALF A YEAR.

IF WE HAVE 75 AT 20,000 PER KIOSK OVER TEN YEARS, IT WOULD BE 18 MILLION.

YOU KNOW, I THINK WE FOUND A QUARTER.

MAYBE WE FOUND A $10 BILL.

I'M NOT SURE RELATIVE TO TO TO CITY FINANCES.

I THINK THE BIGGEST CONCERN IS THE CLUTTER.

AND I COMPLETELY UNDERSTAND THAT FROM SOME OF OUR NEIGHBORHOODS THAT HAVE SO MANY SIGNS, SOME OF THEM NECESSARY, SOME OF THEM OUTDATED.

I THINK VISUAL CLUTTER.

WE COULD DO AN INVENTORY OF OUR SIDEWALKS IN UPTOWN AND DOWNTOWN AND FIND THAT THERE ARE PROBABLY SIGNS THAT COULD GO THAT I'VE LOOKED AT THAT IN THE PAST, AND I THINK WE HAVE SOME JUST OLD SIGNS THAT, THAT THAT COULD BE TAKEN OUT.

WHEN I LOOK AT THE CRITERIA HERE.

I DO. I HAD THE SAME QUESTIONS AS COUNCIL MEMBER.

[01:55:03]

MENDELSOHN WHEN YOU GIVE THE 30 OR 45 DAY NOTICE TO THE PED, TO THE HOA, THE NEIGHBORHOOD GROUP SO THEY KNOW IT'S COMING.

BUT WHAT IS THEIR WHAT'S THEIR, THEIR THEIR ABILITY TO TO REBUT THAT, TO TO ASK THAT IT NOT BE THERE. ARE YOU GOING TO ENGAGE THEM IN TERMS OF PLACEMENT SO THAT MAYBE IT'S PLACED IN THE MOST OPTIMAL PLACE FROM THEIR PERSPECTIVE.

SO THEY'RE GETTING INPUT, BUT THEY DON'T REALLY GET THE CHANCE TO VETO IT.

SO THAT WOULD BE MY QUESTION.

I THINK WE NEED SOME DETAIL AROUND THAT TO UNDERSTAND WHAT THE NEIGHBOR NEIGHBORHOOD ORGANIZATION OR GROUP OF NEIGHBORS WHAT THEIR STANDING IS IN TERMS OF ADDRESSING THAT THE SPACING AND SIZING THE, THE PLACEMENT.

RIGHT. THAT IS THE KEY.

THAT IS WHAT EVERYONE IS SO, SO WORRIED ABOUT.

AND I'M, YOU KNOW, I'VE YOU HAVE SEVERAL ONE, TWO, THREE, FIVE BULLET POINTS THERE ON SPACING AND SIZE.

ALL OF THOSE MAKE SENSE.

I THINK WE I WONDER IF EVERYBODY HAS THAT INFORMATION BECAUSE I THINK WHEN YOU LOOK AT THAT.

SO IT'S NO MORE THAN TWO KIOSKS PER STREET BLOCK FACE AND CAN'T BE WITHIN 300FT OF A CURRENT STATIC KIOSK, WHICH THERE'S TONS OF THOSE.

SO THAT'S GOING TO LIMIT IT.

WHEN YOU'RE IN THE PUBLIC RIGHT OF WAY, I'M GOING TO READ THIS OUT.

SO WE ALL KIND OF UNDERSTAND THIS DIGITAL KIOSK MAY ONLY BE INSTALLED ON THE PUBLIC RIGHT OF WAY, WITH A MINIMUM OF EIGHT FEET OF LINEAR DISTANCE BETWEEN THE CURB FACE AND THE PROPERTY LINE. SO YOUR STREET, YOUR, I MEAN, YOUR SIDEWALK OR YOUR TRAIL OR WHATEVER IT IS, HAS TO BE EIGHT FEET WIDE.

IS THAT CORRECT? IS THAT WHAT I'M UNDERSTANDING? OKAY. THAT'S WHAT THE MOTION WAS.

YES. OKAY. AND THEN WITH A MINIMUM OF 18IN FROM CURB FACE TO KIOSK.

SO IF I REMEMBER THE WIDTH OF A WHEELCHAIR.

A WHEELCHAIR IS NOT GOING TO GET BETWEEN THE EDGE OF THE CURB AND THE KIOSK.

YOUR ASSUMPTION, THEN, IS THAT THE WHEELCHAIR.

THE STROLLER, THE SCOOTER IS GOING TO GO BETWEEN THE KIOSK AND THE PROPERTY LINE.

IS THAT CORRECT? I WOULD DEFER TO THE COMMITTEE.

THIS WAS PART OF THE COMMITTEE MOTION, NOT THE STAFF LANGUAGE.

OKAY. SO I THINK WE SHOULD WE.

THOSE ARE THE DETAILS.

I MEAN, I, I THINK THE DEVIL IS IN THE DETAILS HERE.

WE CAN DO THIS IN A VERY POSITIVE WAY, I THINK.

AND AND WORK OUT THIS PARTNERSHIP LIKE WE'VE DONE WITH SCOOTERS, LIKE WE'VE DONE WITH OTHER THINGS.

BUT I THINK WE REALLY NEED TO GET INTO THE DETAILS.

SO IN ORDER TO KEEP MY PROMISE TO THE MAYOR THAT I WOULDN'T SPEAK FOR FIVE MINUTES, I'M GOING TO WRAP IT UP.

NO, YOU KNOW, I'M JUST JOKING.

I KNOW YOU ARE, BUT YOU'RE RIGHT.

WE'VE GOT LOTS OF PEOPLE TO SPEAK TO.

THE CITY MANAGER ACTUALLY WOULD LIKE TO ACTUALLY SAY SOMETHING NOW TOO.

SO MAYBE YOU WANT TO HOLD YOUR MINUTE IN CASE.

OKAY. SOUNDS GOOD. THANK YOU.

COUNCILWOMAN STEWART I JUST WANTED TO MENTION AS WE THINK THROUGH EVEN SOME OF THE RECOMMENDATIONS THAT CAME THROUGH THE MOTION FROM THE TRANSPORTATION COMMITTEE, IT IS STAFF'S RESPONSIBILITY AS WE LISTEN TO THE INPUT OF THE CITY COUNCIL AND KIND OF THE GUARDRAILS THAT YOU WANT TO ENSURE THAT WE COME BACK AND WE ADDRESS THAT.

THAT'S EXACTLY WHAT WE WOULD BE DOING.

WE WOULD BE NOT ONLY LOOKING AT WHAT WE GOT THROUGH THE COMMITTEE, THROUGH THE ENGAGEMENT THAT HAS ALREADY HAPPENED, BUT WE ALSO KNOW THAT THIS IS SOMETHING THAT HAS BEEN DONE IN OTHER CITIES ACROSS THE COUNTRY.

SO WE'RE NOT NECESSARILY STARTING FROM SCRATCH, BUT WE WANT TO MAKE SURE THAT WHATEVER IT IS AND WHATEVER THE COUNCIL WANTS US TO MOVE FORWARD, THAT IT REALLY DOES FIT.

DALLAS SO THAT WOULD BE A PART OF ALL OF THE DUE DILIGENCE THAT WHATEVER WE BRING BACK, WE WOULD WANT TO MAKE SURE THAT IT ADDRESSES THOSE TYPES OF ISSUES.

SO JUST KNOW THAT THAT WOULD BE A PART OF THE PROCESS AND HOW WE COME BACK AND DELIVER A PROGRAM, IF THAT IS THE DESIRE OF THE CITY COUNCIL.

BUT I DO APPRECIATE YOUR COMMENTS IN THAT REGARD.

THANK YOU. SO I THINK IN SUMMARY, WHAT I HAVE LEARNED OVER THE YEARS IS THAT THE DEVIL IS IN THE DETAILS, BUT THAT WE CAN PARTNER, WE CAN WORK THESE THINGS OUT SO THAT WE CAN HAVE A POSITIVE ASSET, HAVE A NEW ASSET IN OUR REPERTOIRE OF TRYING TO HELP VISITORS AND WORK WITH JUST INFORMATION, COMMUNICATION, CITY INFORMATION, GETTING OUT THERE.

I SEE A LOT OF BENEFIT TO IT, BUT WE HAVE TO RESPECT THE CONCERNS OF THE PEOPLE WHO ARE LIVING AND USING THOSE SIDEWALKS DAY IN AND DAY OUT, AND DO SOMETHING THAT WORKS WELL FOR ALL OF US.

THANK YOU, MISS BLACKMON.

HOW MANY MINUTES DO YOU NEED? OKAY, I WILL TAKE THEM FIVE AT A TIME.

THANK YOU. SO I DO HAVE A QUESTION, A COUPLE OF QUESTIONS.

AND THANKS FOR MAKING THIS PRETTY DARN CLEAR.

SO THESE 337 STATIC KIOSKS THAT EXPIRE IN 2028, WHAT WAS OUR ORIGINAL PLAN TO DO WITH THAT IN 2028?

[02:00:06]

ON EXPIRATION OF THE CONTRACT, THE VENDOR IS REQUIRED TO REMOVE THE KIOSKS AND RESTORE THE SIDEWALK.

AND WE WERE OKAY WITH THAT.

I MEAN, THAT'S WHAT WE WANTED TO DO.

COUNCIL APPROVED. OKAY.

WE WEREN'T GOING TO DISCUSS ABOUT BRINGING BACK STATIC KIOSKS.

THAT IS NOT CURRENTLY IN WHAT WE'RE RECOMMENDING.

WE WOULD JUST WANT TO SEE IF THE COUNCIL WANTS US TO PURSUE AN EARLY TERMINATION, OR LET THOSE AUTOMATICALLY KIND OF FADE OUT, AND THEN THEY WOULD ACTUALLY BE REMOVED IN 2028 ANYWAY BY DEFAULT.

OKAY. I'M JUST TRYING TO UNDERSTAND IS KIOSKS EVEN.

I MEAN, APPARENTLY THEY'RE IN A COUPLE OF AREAS AROUND OUR CITY, SO THEY'RE HERE.

IS THIS WHAT WE WANT? TO JUST ELIMINATE THEM ALL TOGETHER AND KEEP THEM IN THOSE SPECIAL DISTRICTS? OR IS THIS SOMETHING THAT WE WANT TO LOOK AT IN A SMART, EFFECTIVE, STRATEGIC WAY IN HOW WE PLACE THEM, BECAUSE I WOULD THINK THAT SOME OF THOSE STATIC KIOSKS ARE WHERE WE WANT TO PUT DIGITAL KIOSKS.

SO WITH THE CONCURRENT VERSUS CONSECUTIVE, IT MAY BE A BLEND.

SO LEAVE THE ONES THAT WE DON'T WANT TO PAY, LET IT RIDE ITS COURSE.

BUT THE ONES THAT WE FEEL IS A THE ROI IS THERE.

THEN WE SHOULD LOOK AT BUYING THOSE OUT AND MOVING DOWN THE ROAD.

LESS CLUTTER IS PROBABLY WHERE WE WANT TO GO, SO IT'S NOT ADDING 150 PLUS 137.

YOU'RE GOING TO GET CLUSTER.

SO IT DOESN'T MAKE SENSE.

I WOULD SAY THAT INSTEAD OF MAY BE INSTALLED IT SHOULD BE MUST BE INSTALLED IN EIGHT FOOT.

IN OTHER WORDS A FOUR FOOT.

YOU'RE NOT GOING TO GET IT. YOU ALREADY GOT TOO MUCH STUFF THERE, WHICH SHOULD BE AN INCENTIVE FOR US TO ALL PUT EIGHT FOOT SIDEWALKS AROUND OUR CITY.

YES. WHO WILL OVERSEE THE CLEANLINESS OF THESE KIOSKS THAT WAS NOT ADDRESSED IN THE MOTION.

SO THAT'S SOMETHING WE WOULD HAVE TO FLESH OUT IN A CONTRACT.

OKAY. I AGREE, 30 DAYS.

MAYBE PUT IT TO 45.

IT'S BECAUSE CITY IS KIND OF CRAZY DOING STUFF.

OKAY. THIS IS WHERE I DO THINK THAT THE PUT THEM WHERE THEY'RE WANTED, WHERE IT MAKES SENSE.

BECAUSE I THINK I'VE GOT A COUPLE IN MY DISTRICT THAT HAS NOT CHANGED ANY.

THE PLACARDS HAVEN'T CHANGED, I THINK, SINCE I'VE BEEN ON COUNCIL.

SO IT'S THEY'RE, THEY'RE, THEY'RE USELESS AND THEY TAKE UP A SPACE.

SO WITH THAT BEING SAID, IN THE SPECIAL SIGN DISTRICTS, WE DON'T ASK FOR A FRANCHISE FEE FOR THEM TO USE OUR RIGHT OF WAY, AND WE CANNOT ENFORCE THAT.

WE CAN'T GO BACK AND SAY, HEY, YOU'RE USING OUR RIGHT OF WAY.

WE CHARGE EVERYBODY ELSE.

WHY CAN'T WE CHARGE YOU? I, YOU KNOW, WE'D HAVE TO GO BACK AND JUST TAKE A LOOK AT THAT I AGAIN BASED ON MY NEW 102 DAYS.

104. OKAY, SO WHO'S COUNTING, THOUGH? SO YOU KNOW, WE'RE HAPPY TO TO LOOK AT THAT FOR YOU AND GET BACK TO YOU BECAUSE, I MEAN, WE'RE ALL LOOKING FOR PENNIES.

I'VE GOT TO KEEP A LIBRARY OPEN.

500,000. I MEAN, THAT'S THAT'S WHERE WE ARE.

AND SO REVENUE IS REVENUE BECAUSE EITHER WAY, IT IT COMES TO THE COFFERS.

SO THE QUESTION IS THOUGH, IS HOW DO YOU MAKE IT WORK FOR EVERYBODY? NOT THAT EVERYBODY HAS TO LOVE IT, BUT HOW DOES IT WORK FOR EVERYBODY? AND I THINK HAVING THIS DISCUSSION AND PUTTING IT OUT THERE IS IS IS GOOD.

I'VE SEEN THESE.

I'M NOT I'M NOT UPSET ABOUT THEM.

BUT I DO THINK WHERE THEY'RE PLACED WILL CREATE A SUCCESSFUL OR NOT SUCCESSFUL PROGRAM, BECAUSE I THINK WE'RE SEEING AN UNSUCCESSFUL PROGRAM WITH OUR STATIC. AND THAT'S THE THAT'S WHAT YOU ALL ARE UP AGAINST, RIGHT? IS YOU'RE LOOKING AT AN UNSUCCESSFUL PROGRAM THAT'S PROLIFERATED ALL OVER THE CITY WITH NO UNDERSTANDING, AND YOU'RE NOW HAVING TO ADD 150 MORE.

SO THAT'S THE THING IS, IT MAY BE STARTING TO SWAP WHERE YOU WANT THEM AND GET THOSE OFF AND MAKE IT CLEAN AND THEN MOVE FORWARD.

I WILL SAY I WOULD LIKE FOR YOU ALL TO FIGURE OUT HOW WE CAN GET REVENUE FROM PEOPLE USING OUR RIGHT OF WAY.

THAT'S UNFORTUNATE THAT THAT HAPPENED, BUT THAT'S WHERE WE ARE.

AND IT IS THE PUBLIC RIGHT OF WAY.

AND WE CHARGE ATMOS.

WE CHARGE ENCORE, WE CHARGE AT&T.

I'M SORRY.

THAT MAY BE WHERE WE NEED TO GO WITH THIS AS WELL.

THANK YOU. CHAIRMAN RIDLEY.

HOW MUCH TIME DO YOU DO YOU NEED? OH, 10 OR 15 MINUTES.

LET'S TAKE IT. FIVE MINUTES AT A TIME.

ALL RIGHT. FIRST QUESTION FOR EITHER THE CITY MANAGER OR CITY ATTORNEY, IS THERE ANY PROVISION IN THE CURRENT STATIC KIOSK CONTRACT THAT ALLOWS US TO REJECT JUST CERTAIN KIOSKS IF WE WANT THEM OUT OF OUR STREETS, BUT LEAVING OTHERS, OR IS IT

[02:05:02]

ALL OR NONE? YEAH, I CAN TAKE THAT ONE.

THE WAY THE CONTRACT IS WRITTEN, UNLESS THERE'S A COMPLIANCE ISSUE, IT IS AN ALL OR NOTHING.

IT'S A BUYOUT TO TERMINATE OR IT'S A CONTINUE.

THANK YOU.

I'M OPPOSED TO DIGITAL KIOSKS IN OUR CITY FOR A VARIETY OF REASONS.

FOR WALKABILITY REASONS, THE KIOSKS LACK THEIR STATIC COUNTERPARTS, IMPEDE PEDESTRIAN WALKABILITY IN KEY URBAN AREAS OF OUR CITY THAT ARE ALREADY SUBJECT TO INTENSE CONGESTION IN OUR PEDESTRIAN PATHS.

WALKABILITY IS CRITICAL TO A VIBRANT, ACTIVATED DOWNTOWN AND UPTOWN THIS COUNCIL HAS FREQUENTLY AND REPEATEDLY ENDORSED THE NEED TO MAKE OUR CITY MORE WALKABLE.

AND YET, DOING THIS IS THE ANTITHESIS OF THAT PRINCIPLE.

WE ALSO HAVE AN ISSUE WITH ADA COMPLIANCE, WHICH MANY PEOPLE HAVE ALREADY MENTIONED.

WE CAN'T WAVE A MAGIC WAND AND WIDEN ALL OF OUR SIDEWALKS IN THE CITY TO EIGHT FEET ALL AT ONCE DOWNTOWN.

THAT'S IMPOSSIBLE BECAUSE OF THE EXISTING LIMITED RIGHT OF WAY AVAILABLE FOR SIDEWALKS.

MOREOVER, KIOSKS ARE DUPLICATIVE.

THEY'RE REDUNDANT TO EVERY DALLAS RESIDENT AND TOURIST WHO HAS A SMARTPHONE.

THEY CARRY THE SAME FUNCTIONALITY AND PROVIDE THE SAME INFORMATION THAT DIGITAL KIOSKS DO.

BUT THEY HAVE ONE ADVANTAGE THEY'RE PORTABLE.

YOU CAN CARRY THEM WITH YOU IF YOU NEED DIRECTION FINDING.

BUT MOST IMPORTANTLY, AN ISSUE THAT WE SEEM TO BE IGNORING HERE TODAY IS THE STAKEHOLDER OPPOSITION.

AS WAS REVEALED BY THE RESPONSE TO MISS MENDELSSOHN'S QUESTIONS.

THERE IS NO CONSTITUENCY FOR THESE KIOSKS, AND INDEED THE CONSTITUENTS ARE ALL OPPOSED TO IT.

CERTAINLY IN MY DISTRICT, AND ON THAT POINT, THE MAJORITY OF THE EXISTING DIGITAL KIOSKS ARE PRESENT.

IN MY DISTRICT, 45% ALONE ARE IN THE CBD.

COUNTLESS OTHERS ARE IN UPTOWN AND IN LOWER GREENVILLE.

AND SO I HAVE A PARTICULAR STAKE IN INTEREST IN WHAT WE DO WITH THOSE AREAS WHEN IT PERTAINS TO FURTHER OBSTRUCTION TO THE SIDEWALKS. BUT THE STAKEHOLDER OPPOSITION THAT WAS RECEIVED BY THE CITY MANAGER'S PLAN FOR INPUT WAS NEAR-UNIVERSAL.

BUT I'LL LIST A NUMBER OF ORGANIZATIONS AND INDIVIDUALS STAKEHOLDERS WHO ARE DEFINITELY OPPOSED AND HAVE BEEN CONTINUOUSLY OPPOSED SINCE THIS IDEA WAS FIRST FLOATED.

THEY INCLUDE DOWNTOWN DALLAS, INC., TREK CHARTER HOLDINGS, HAMILTON PROPERTIES CORP., TODD INTERESTS, KLYDE, WARREN, PARK, WOODS CAPITAL SPECTRUM PROPERTIES, HEADINGTON COMPANIES, ROSEWOOD PROPERTIES, MADISON PARTNERS, CRESCENT REAL ESTATE, STREAM REALTY PARTNERS, DALLAS ARTS DISTRICT, UPTOWN DALLAS INC., BETTER BLOCK, LOWER GREENVILLE NEIGHBORHOOD ASSOCIATION, THE OAK LAWN COMMITTEE, DOWNTOWN PARKS CONSERVANCY, GRANITE PROPERTIES, AND MCKINNEY AVENUE TRANSIT AUTHORITY.

AND SINCE WE HAVE A REPRESENTATIVE OF ONE OF THESE COMPANIES HERE, I'D LIKE TO CALL UPON MR. SEAN TODD TO RESPOND TO A QUESTION.

MR. TODD, YOU'RE A MAJOR INVESTOR IN DOWNTOWN.

WOULD YOU COMMENT ON WHAT YOUR POSITION IS ABOUT THE DESIRABILITY OF DIGITAL KIOSKS? THANK YOU, MR. CHAIRMAN. OKAY, GOOD.

CAN YOU HEAR ME? YEAH, YOU CAN SIT DOWN AND GET COMFORTABLE.

SEAN. IT'S ALL RIGHT.

THANK YOU. MAYOR. I HAVEN'T BEEN HERE IN A WHILE, SO I APPRECIATE THAT.

COUNCILMAN JUST.

OUR FIRM ALONE OVER THE LAST FIVE YEARS HAS SPENT TENS OF MILLIONS OF DOLLARS AT THE DIRECTIVE OF THIS HORSESHOE MULTIPLE CITY BLOCKS IN DOWNTOWN AND EAST QUARTER AND IN COUNCILMAN MORENO DISTRICT.

HELLO, JESSE.

SEE YOU ON THE SCREEN THERE.

THE COMPLICATIONS.

IT'S BEEN FASCINATING TO HEAR THE CONCERN OF THIS, OF THIS HORSESHOE, BECAUSE WE HAVE A REVENUE ISSUE IN OUR CITY, AND I GREATLY RESPECT THE THOUGHT PROCESS, BECAUSE THIS APPEARS TO BE AN OPPORTUNITY FOR THE CITY TO OBTAIN SOME CAPITAL.

BUT AS IT RELATES TO THE CONSTITUENCY AND THOSE OF US THAT MAKE THE SAUSAGE, THERE IS NO ROOM FOR THESE DIGITAL KIOSKS IN THE CORE OF OUR DOWNTOWN OR IN UPTOWN OR IN DEEP ELLUM OR IN LOWER GREENVILLE.

THE CITY OF DALLAS HAS PAID $30 MILLION FROM CBS UP FRONT FOR THE EXISTING KIOSK THAT EXISTS TO DATE.

[02:10:08]

I'VE READ THAT AGREEMENT YEARS AGO.

YOU'RE GOING TO HAVE A PHENOMENAL OPPORTUNITY IN A VERY SHORT TIME PERIOD TO ADDRESS THAT AGAIN.

MY CONCERNS ARE MORE SO TO.

THIS IS ALMOST OFFENSIVE.

IF I WERE IF I'M GUS AND I CHAIR THE TRANSPORTATION COMMITTEE, THE COUNTLESS HOURS THAT I'VE ATTENDED AND OTHERS THAT ARE IN THE LETTER THAT YOU RECEIVED THIS MORNING, SPENDING HUNDREDS OF MILLIONS OF DOLLARS COLLECTIVELY ON NEW SIDEWALKS PROTECTING THOSE THAT ARE DISABLED ADA HANDICAPPED, MAKING OUR CITY MORE WALKABLE.

THIS FLIES IN THE FACE OF THE EFFORTS OF ALL PEOPLE TO USE THEIR PRIVATE CAPITAL TO MAKE THIS BETTER.

I HEAR ACTING CITY MANAGER AND THANK YOU, KIM, FOR SAYING THIS WAS NOT STAFF LED.

AND I GUESS MY CONFUSION IS FOR NO CONSTITUENCY THAT'S APPEARED TO THIS.

AND COUNCILMAN MENDELSOHN SPOKE THIS ELOQUENTLY.

WELL, WHO ARE THE PEOPLE SUPPORTING THIS? BECAUSE IF IT'S NOT, STAFF LED MY UNDERSTANDING.

IT WAS STAFF LED TWO YEARS AGO COMING FROM PUBLIC WORKS.

WELL, WE'VE ALREADY SEEN WHEN THE LEFT HAND OF THE CITY DOESN'T KNOW WHAT THE RIGHT HAND OF THE CITY IS DOING.

LOOK WHAT'S HAPPENED IN ELM THICKET AND WHAT'S OCCURRED THERE.

SO TO MY CONTEXT AND FROM MY CONSTITUENCY, THE PEOPLE THAT LIVE DOWNTOWN, THAT OFFICE DOWNTOWN, THAT GO TO RESTAURANTS DOWNTOWN, THAT GO TO HOTELS DOWNTOWN.

THIS IS SOMETHING NOT WANTED OR NOT NEEDED.

THE PROCESS FOR ME AS A GUY THAT'S BEEN DEVELOPING IN THE CITY FOR 30 YEARS, I HAVE GREAT CONCERNS OVER THIS PROCESS.

I HAVE GREAT CONCERNS HOW SOMETHING COULD MATRICULATE ITSELF TO THIS HORSESHOE.

AND IF IT'S NOT STAFF LED, THEN WHO LED IT? THERE'S SILENCE.

SO I'M THANKFUL THAT UNDER THIS LEADERSHIP THAT YOU ALL SOME TIME AGO RECENTLY APPOINTED AN INSPECTOR GENERAL.

YOU HAVE AN OFFICE OF CITY ETHICS AND CODE, AND I WOULD IMPLORE YOU TO LOOK DEEPLY TO WHAT IS DRIVING THIS, BECAUSE THE SILENCE IS WHAT'S CONCERNING ME AS TO HOW THIS HAS COME ABOUT, BECAUSE IT'S SO AWKWARD TO THE PHILOSOPHY OF HOW THIS CITY HAS OPERATED FOR OVER TEN YEARS ON SIDEWALKS, IN THE INVESTMENT IN SIDEWALKS AND PROTECTING THOSE THAT ARE THE PEDESTRIAN ALONG OUR SIDEWALKS.

SO I WOULD WANT TO KNOW HOW THIS CAME ABOUT FOR PROCESS, BECAUSE IN THE ABSENCE OF PEOPLE SUPPORTING THIS, THEN WHO IS SUPPORTING IT? THE LOBBYISTS THAT ARE THAT ARE HIRED, THE LOBBYISTS THAT ARE WORKING ON THIS, THAT AREN'T REGISTERED, I HAVE NO IDEA.

BUT IT'S NOT THE PEOPLE OF DALLAS.

AND I WOULD LOVE TO TAKE YOU UP, MISS SCHULTZ, AND PLEASURE TO MEET YOU.

I WOULD LOVE TO BE A PART OF HELPING THE CITY FIND MORE REVENUE, BECAUSE THERE ARE PLENTY OF PEOPLE THAT WOULD WANT TO BE A PART OF THAT.

AND I THINK THE MINUSCULE AMOUNT THAT'S BEING OFFERED TO THIS IN THE FACE OF STAFF THAT HAVE WORKED SO HARD OVER THE LAST DECADE IN TRYING TO MAKE OUR DOWNTOWN AND OUR POINT OF ORDER BETTER, WOULD BE BETTER.

STATE YOUR POINT OF ORDER. I THINK OUR RULES JUST STATE THAT THEY'RE SUPPOSED TO RESPOND DIRECTLY TO THE MEMBERS NOT HAVE CARTE BLANCHE ON THE MICROPHONE.

WELL, THANK YOU. I'LL RESPOND BACK TO COUNCILMAN RILEY.

SO, COUNCILMAN, I HOPE THAT ANSWERED YOUR QUESTION, BUT WITH RESPECT.

SUSTAINED WITH WITH RESPECT TO WHAT'S HAPPENING WITH REGARDS TO THIS.

THERE'S A DOZEN PEOPLE HERE THAT WANTED TO SPEAK TO THIS THIS MORNING.

OBVIOUSLY, FOR WHATEVER REASON, THEY WERE MOVED TO THE BACK OF THE LINE.

AND I APPRECIATE YOU ASKING ME, AND I'M HAPPY TO TALK ABOUT THE DETAILS OF HOW THIS GETS INCORPORATED INTO OUR SIDEWALKS AND INTO OUR CITY.

HAPPY TO ADDRESS THAT.

THANK YOU, MR. TODD.

THANK YOU VERY MUCH.

I THINK MR. TODD'S COMMENTS ARE REFLECTIVE OF MANY OF THE STAKEHOLDERS, PARTICULARLY IN DOWNTOWN AND UPTOWN, AND THE ORGANIZATIONS THAT ARE CHARGED WITH BENEFITS TO THE PUBLIC REALM, SUCH AS DOWNTOWN DALLAS INC AND UPTOWN DALLAS, INC., THAT HAVE BEEN CONSISTENTLY OPPOSED TO THIS.

I THINK IF WE TAKE A LESSON FROM OUR RECENT ELECTION, WE SHOULD HAVE LEARNED THAT WE NEED TO BE BETTER LISTENERS TO OUR CONSTITUENTS.

OUR CONSTITUENTS ARE SAYING THEY DON'T WANT THIS AND WE SHOULD BE FOLLOWING THAT LEAD.

IF NONETHELESS THERE IS SENTIMENT ON THE COUNCIL THAT THEY THINK KIOSKS ARE A GOOD IDEA, THEN WE NEED TO RESPECT OUR STAKEHOLDERS BY ALLOWING THEM TO CHOOSE WHETHER OR NOT THEY WISH TO RECEIVE THEM IN THEIR AREAS THROUGH AN OPT IN PROGRAM.

WE SHOULDN'T BE CRAMMING DOWN THEIR THROATS MORE STREET FURNITURE THAT THEY DON'T WANT AND WILL IMPEDE ACCESS FOR THE DISABLED, FOR PEOPLE WITH DISABILITIES, WITH THE STROLLERS THAT WE SEE INCREASINGLY IN DOWNTOWN AND PEOPLE'S

[02:15:06]

NEED FOR MOBILITY ON OUR CITY STREETS.

SO AT THIS POINT I WILL YIELD.

BUT I AM ALSO GOING TO MENTION THAT I AM VERY CONCERNED ABOUT AN ISSUE OF PRIVACY AND HOW WE'RE GOING TO BE AFFECTED BY DATA MINING.

THANK YOU. CHAIRMAN, HOW MUCH TIME DO YOU NEED? I'M. I'M GOING TO TAKE MY FIVE MINUTES.

ALL RIGHT. YOU HAVE IT.

THANK YOU, MR. MAYOR.

I THINK MOST OF THE CONVERSATION HAS BEEN PRETTY, PRETTY PRETTY GOOD.

PRETTY, YOU KNOW, CONCERNS WE CAN WORK ON.

IF YOU WERE AT THE TRANSPORTATION COMMITTEE.

WE HAD THE BRIEFING AND WE WERE ASKED BY STAFF.

WE WANT DIRECTION.

AND VICE CHAIR GRACEY CAME UP WITH A MOTION THAT GAVE DIRECTION.

AND IT'S I THINK TEN, 11, 12 POINTS.

I'M NOT GOING TO READ THEM ALL, BUT IT'S SITTING THERE AND WE WANTED THE RFP TO GO BACK OUT.

IT SAID TO CONTRACT FOR A MINIMUM OF TEN YEARS WITH TWO FIVE YEAR RENEWALS AWARD.

A VENDOR THAT'S MOST FORMALLY NOTIFY ANY DIRECTLY IMPACTED PUBLIC IMPROVEMENT DISTRICT AND OR HOMEOWNERS ASSOCIATION, NEIGHBORHOOD ASSOCIATION.

NEIGHBORHOOD COALITION GROUP AS DESIGNATED BY THE CITY OF DALLAS PLANNING AND DEVELOPMENT DEPARTMENT.

NEIGHBORHOOD ORGANIZATION MAP AT A MINIMUM OF 30 DAYS PRIOR AND THAT CAN BE CHANGED.

THESE WERE RECOMMENDATIONS BECAUSE THAT'S WHAT STAFF ASKED FOR.

THE AWARDED VENDOR MUST FORMALLY NOTIFY THE ADJACENT PROPERTY OWNER WITHIN A MINIMUM OF 30 DAYS.

NOT MORE THAN TWO DIGITAL KIOSKS CAN BE INSTALLED ON ONE STREET BLOCK FACE.

NO DIGITAL KIOSK MAY BE WITHIN 300FT OF A CURRENT STATIC KIOSK.

AND SOMEBODY MENTIONED THE STATIC KIOSK MIGHT BE WHERE WE WANT TO HAVE THIS.

ABSOLUTELY. AND THEY ARE LESS OBTRUSIVE THAN THE STATIC KIOSK.

WE ALL HATE THE STATIC KIOSKS.

DIGITAL KIOSKS MAY ONLY BE INSTALLED IN THE PUBLIC RIGHT OF WAY, WITH A MINIMUM OF EIGHT FEET OF LINEAR DISTANCE BETWEEN THE CURB FACE AND THE PROPERTY LINE, WITH A MINIMUM OF 18IN FROM THE CURB FACE TO KIOSK AND FOUR FEET CLEARANCE BETWEEN THE KIOSK AND THE PROPERTY LINE.

SO THE TALK OF FURNITURE AND BLOCKING EVERYTHING AND THIS, THAT AND THE OTHER.

IT'S HYPERBOLIC IN MY OPINION, BECAUSE OF THE SIMPLE FACT THAT THEY'RE NOT GOING TO GO ON THREE FOOT SIDEWALKS.

IT'S NOT GOING TO HAPPEN BECAUSE WE'RE NOT IN THE AGE OF THE STATIC KIOSKS.

AND I KNOW THAT THAT'S WHAT A LOT OF PEOPLE ARE ON, BECAUSE IT'S THE ONLY THING WE GOT.

AND THAT WAS A DISASTER.

NONE OF US WERE HERE FOR IT, AND I THINK WE ALL AGREE IT WAS A DISASTER.

LET'S GET RID OF THEM.

AND I LOVE THE IDEA OF THE PAY FOR, YOU KNOW, ASK THE VENDOR TO COVER THE COST AND GET THEM OUT OF HERE.

WE TALKED ABOUT AND MAKING SURE THEY'RE TEN FEET AWAY FROM THE INTERSECTION, DIGITAL KIOSKS MUST AUTOMATICALLY DIM TO THE MAXIMUM OF 500 IN TERMS OF BRIGHTNESS.

BETWEEN THE HOURS OF 9 P.M.

AND 6 A.M., DIGITAL KIOSKS MAY NOT DISPLAY ANY STROBING OR FLASHING LIGHTS.

DIGITAL KIOSKS MAY NOT EXCEED NINE FEET IN HEIGHT FROM THE GROUND TO THE HIGHEST POINT OF THE DIGITAL KIOSK.

DIGITAL KIOSKS MUST BE CLEANED AT A MINIMUM OF SIX DAYS PER WEEK, AND WE'VE GOT TO MAKE SURE WE ADD THAT IN.

THE VENDOR IS IN CHARGE OF THAT BECAUSE WE DON'T HAVE THE STAFF TO DO THAT.

AND WE SHOULDN'T ASK OUR STAKEHOLDERS, YOU KNOW.

SO ELOQUENTLY, MR. TODD, WHO SO ELOQUENTLY SPOKE ABOUT THE MILLIONS OF DOLLARS THAT HE'S INVESTED INTO SIDEWALKS.

WE SHOULDN'T PUT THAT ON THEM ON THESE DIGITAL KIOSKS.

IF THE VENDOR WANTS TO DO IT AND THEY WANT TO DO IT, THEY SHOULD BE RESPONSIBLE IN CHARGE OF IT.

THESE ARE THINGS THAT WE CAN DO BETTER THAN THE THAN THE STATIC KIOSKS.

BUT NONE OF US WERE HERE FOR THAT.

AND LET'S GET RID OF THEM.

THEY'RE ANTIQUATED. THEY'RE OLD.

THEY ARE NOT REPRESENTATIVE OF A FORWARD THINKING CITY.

AND LET ME TELL YOU, WHEN PEOPLE TALK ABOUT THAT, WE CAN'T HANDLE THEM.

THIS, THAT AND THE OTHER. I, I HAVE TO SCOFF AT IT.

AND HERE'S WHY.

I JUST WENT TO TOKYO.

I JUST WENT TO PARIS.

I BEEN TO NEW YORK.

I'VE BEEN TO LOS ANGELES.

I'M TALKING ABOUT CITIES THAT ARE TWO, THREE, FOUR, SOME OF THEM TEN TIMES MORE DENSE THAN THE CITY OF DALLAS.

AND THEY HAVE DIGITAL KIOSKS.

THEY DIDN'T GET IT WRONG.

THEY DIDN'T MESS IT UP.

THEY WEREN'T BLOCKING MY WAY.

THEY WEREN'T BLOCKING FOLKS THAT WERE DISABLED OR THAT HAD STROLLERS OR ANY TYPE OF OTHER ISSUE.

WE ARE GOING TO DO THE SAME THING.

WE'RE NOT GOING TO JUST ALL OF A SUDDEN STICK THEM IN THE MIDDLE OF A SIDEWALK LIKE THE STUFF THAT HAPPENED FROM THE PAST, WHETHER IT WAS AN ENCORE POLL OR IT'S THOSE STATIC KIOSKS.

AND I'VE BEEN TO CITIES THAT ARE TWO, THREE, FOUR, AND TEN TIMES LESS DENSE THAN THE CITY OF DALLAS.

[02:20:02]

AND THEY GOT IT RIGHT.

THEY WEREN'T BLOCKING THE RIGHT OF WAY.

THEY WEREN'T BLOCKING FOLKS.

AND, YOU KNOW, I UNDERSTAND THAT PEOPLE DON'T LIKE THOSE STATIC ONES.

AND THAT'S THE HESITANCE.

BUT ALSO WHAT? WHAT NEEDS TO BE SAID IS WE DO HAVE DIGITAL KIOSKS AND A LOT OF THE SAME AREAS THAT THE FOLKS WHO ARE OPPOSED ALL OF A SUDDEN ARE, YOU KNOW, THEY WERE THERE FOR IT THERE, BUT ALL OF A SUDDEN THEY'RE OPPOSED TO THEM HERE.

I WOULD LIKE TO KNOW WHY ALL OF A SUDDEN, THOSE GROUPS THAT WERE FOR IT ALL OF A SUDDEN ARE NOW ADAMANTLY OPPOSED.

BUT THAT'S MY TIME, MR. MAYOR. I DON'T NEED ANY MORE TIME.

I'M IN FAVOR OF DOING IT.

LET'S GET THEM DONE. AND THE QUESTIONS YOU ASKED, LET'S GET IT DONE.

YOU GOT SOME RECOMMENDATIONS FROM THE COMMITTEE.

I'M DONE. ALL RIGHT.

OKAY. I GOT TO SKIP PAST YOU.

I KNOW YOU HAVE GONE, MISS WILL.

SO CHAIRMAN ARNOLD, HOW MUCH TIME DO YOU NEED ON THIS? HAVE YOU. HAVE YOU GONE YET? NO, I HAVEN'T FIVE MINUTES.

THANK YOU. WE'RE ON ITEM B, EVERYONE.

AND THEN I'M JUST GOING TO LET EVERYBODY KNOW BECAUSE OF A TO SOMETHING WE'VE GOT TO TAKE CARE OF.

WE GOT TO TAKE A RECESS.

AT NOON TO GO INTO EXECUTIVE SESSION.

AND SO IF WE'RE NOT FINISHED WITH THIS CONVERSATION IN 15 MINUTES, WE'LL HAVE TO JUST PUT A PAUSE ON IT AND COME BACK TO IT.

BUT WE HAVE TO STOP IT AT NOON TODAY, RIGHT? THANK YOU. THANK YOU SO VERY MUCH.

I THINK WITH ME, I CAN TELL YOU THAT I HAVE FOR SOME REASON, I KNOW I'VE READ AND I'VE HEARD FROM THE SPEAKERS, AND I'M NOT OPPOSED TO HEARING MORE SPEAKERS, BUT I KNOW I'VE HEARD SPEAKERS ON THIS CONVERSATION.

I HEARD THE CONVERSATION AROUND DOWNTOWN, WHICH I DO UNDERSTAND NOW, YOU KNOW, FROM THE PERSPECTIVE OF RESIDENTS DOWNTOWN AND HAVING TO NAVIGATE THE SIDEWALKS.

I UNDERSTAND THAT IN TERMS OF THE CLUTTER I'M NOT WILD NOW ABOUT THE STATICS.

AND I HAVE A COUPLE OF THEM.

ONE OF THEM ON ONE IS ON ILLINOIS AND LANCASTER.

I WISH THEY WOULD COME AND GET THAT, BECAUSE IT'S IN THE WAY OF BEING ABLE TO, TO, TO TO TURN RIGHT, TO GO INTO LANCASTER.

BUT THE BOTTOM LINE IS I DID GET BEAT UP PRETTY GOOD BY ONE OF MY CONSTITUENTS AND THEY SAID, LISTEN, DALLAS, YOU HAVE A JOB ALREADY TO DO CLEANING UP, AND WE'VE GOT A LOT OF THINGS GOING ON.

SO I LET HER BEAT ME UP REAL GOOD ABOUT THAT.

AND THEN I SAID, LET ME STEP BACK AND SEE IF WE CAN KIND OF NAVIGATE A LITTLE BIT.

SO ONE OF THE THINGS I WANT TO STRESS, AND I TALKED ABOUT THIS IN MY OTHER LIFE AS AN EDUCATOR, I USED TO TEACH A LESSON AROUND AND I WON'T CALL THE AUTHOR'S NAME, BUT HE ALWAYS TALKED ABOUT LOCATION, LOCATION, LOCATION.

THERE'S GOING TO BE VERY IMPORTANT THAT WE GET THE RIGHT LOCATION.

SO I THINK YOU'RE GOING TO HAVE TO DO SOME RESEARCH, MAKING SURE IT'S IN THE RIGHT LOCATION.

MAYBE DOWNTOWN IS NOT THE RIGHT LOCATION, BUT I THINK FROM MY EXPERIENCE AND I WILL SAY THIS, I'VE BEEN THROUGH THE SCOOTERS, THE BICYCLES, THE SKATEBOARDS THE LITTLE LIBRARIES.

WE'VE HAD ALL THESE CONVERSATIONS ABOUT THE CLUTTER.

AND I THINK THAT IT'S JUST GOING TO COME DOWN TO HOW WE NAVIGATE IN TERMS OF LOCATION AND BEING RESPECTFUL OF THAT SPACE THAT WHERE WE'RE TRYING TO NAVIGATE RIGHT NOW.

OF COURSE, I WOULDN'T SUPPORT ANYTHING GOING INTO A NEIGHBORHOOD, BECAUSE WE'RE DEALING WITH HANGING WIRES WHEN THEY'RE STEALING COPPER FROM THE CABLE LINE.

SO WE'VE GOT ENOUGH OF THAT HANGING ALREADY.

BUT I WILL SAY THIS.

I DID VENTURE TO HOUSTON, TEXAS, ON A CITY BUSINESS, AND I HAPPEN TO GO TO TRAVIS IN ALABAMA, I BELIEVE IS WHERE I WAS ON THAT SITE. AND I HAPPEN TO SEE A KIOSK, A DIGITAL KIOSK.

WHAT I LIKED ABOUT THIS DIGITAL KIOSK IS THAT IT PROVIDED HELPFUL INFORMATION.

IT WAS MULTILINGUAL.

YOU HAD OPTIONS IN TERMS OF SERVICES THAT WERE IN THE AREA.

YOU HAD JOB INFORMATION, YOU HAD HEALTH CARE INFORMATION.

IT WAS FULL OF INFORMATION.

IT WAS NOT SOME MONSTROSITY, BUT IT WAS CAREFULLY PLACED THERE IN THAT LOCATION.

AND IT WAS KIND OF SLIM.

IT WASN'T, AS YOU KNOW, HUMONGOUS AS SOME OF THESE OLDER ENTITIES ARE.

I DID SEND THAT INFORMATION TO SOMEONE WHO COULD TELL ME EXACTLY WHAT HAPPENS WHEN THE BOARD GOES DOWN, AND I SAW SOMETHING GOING ON.

IT WAS REMEDIATED AND WITHIN 24 HOURS, BAGGED UP IN SUCH A WAY WHERE IT WAS NOT OBTRUSIVE IN TERMS OF THE BEAUTY THERE AND THAT IN THAT CITY. SO I WOULD SAY FOR ME, IF I HAD TO SELECT A LOCATION, IT WOULD BE PROBABLY AROUND THE VA, THE VETERANS ADMINISTRATION.

I COULD POSSIBLY SEE THIS GOING IN ANOTHER LOCATION PERHAPS AROUND MAYBE KEAST PARK.

AND SO WE WOULD HAVE TO THINK IT THROUGH.

BUT I DO RESPECT THOSE INDIVIDUALS WHO HAVE SHARED THEIR POSITION.

I, I HEAR YOU, I'M IT'S JUST AT THIS POINT I WANT TO JUST MOVE ON.

AND I THINK THIS IS THE EASIEST THING TO DO.

YOU EITHER VOTE IT UP OR YOU VOTED DOWN.

[02:25:01]

BUT IF WE'RE TALKING ABOUT ALL THESE THINGS, YOU KNOW, THE SCOOTERS AND THE BICYCLES AND ALL THE OTHER THINGS THAT MADE DALLAS A CITY TO VISIT.

THEN I THINK WE JUST NEED TO DO THE SAME THING BY CHECKING THE DETAILS ON THESE DIGITAL KIOSKS AND SEE IF WE WANT TO GIVE THEM A CHANCE AND PUT THEM IN PLACES AND SPACES THAT ARE NOT OBTRUSIVE, NOT INSULTING TO NEIGHBORS.

AND I KNOW THERE ARE SOME BOARDS DOWNTOWN NOW WHERE I'M LIKE, NOW LISTEN, I SHOULDN'T HAVE TO DANCE WITH THIS POLE TO GET THIS BOARD TO GET AROUND.

I DON'T WANT TO DO THE TWO STEP.

I SIMPLY WANT TO WALK DOWN THE NEIGHBORHOOD WITH MY FAMILY OR WALK DOWNTOWN IF THAT'S WHAT I WANT TO DO WITHOUT HAVING TO DO THE TEXAS TWO STEP.

SO LOCATION, LOCATION, LOCATION, MAYOR, I THINK IS THE BEST SOLUTION.

GIVE US TIME TO WORK IT OUT.

I AM SO EXCITED AND I HAVE TO CALM MYSELF DOWN ABOUT THE CONVENTION CENTER.

YOU KNOW, WE NEED TO HAVE SOME SOME WAY OF FINDING OUT WHAT'S AT THE NEW CONVENTION CENTER.

WHAT ARE WE DOING? AND I THINK THIS MAY BE AN OPPORTUNITY THAT'S NOT IN MY DISTRICT, BUT IT IS IN THE CITY THAT I PAY TAXES IN, AND I THINK IT'S WORTH US NAVIGATING.

SO I'M AT THE POINT NOW WHERE I'M READY TO VOTE IT UP OR VOTE IT DOWN, AND I AM GOING TO SUPPORT THE DIGITAL KIOSKS BEING PLACED IN SPECIFIC LOCATIONS THAT SERVICE AND SERVE THIS COMMUNITY.

BUT I'M TELLING YOU, YOU CANNOT GO WRONG WITH A BOARD THAT PROVIDES INFORMATION AND EVEN EMERGENCY OPTIONS FOR FOR THOSE INDIVIDUALS WHO ARE USING IT.

THANK YOU SO VERY MUCH. AND I DID A FANTASTIC JOB.

I AM DONE, THANK YOU.

ALL RIGHT.

CHAIRMAN MORENO, HAVE YOU SPOKEN YET? THEN YOU HAVE FIVE MINUTES, SIR.

THANK YOU. MAYOR, I THINK THERE'S ONE THING THAT WE CAN ALL AGREE ON.

THE STATIC KIOSKS ARE OUTDATED.

THEY WERE PLACED IN WRONG LOCATIONS.

OVERALL, I AM GOING TO BE IN FAVOR OF MOVING IN THE DIRECTION OF DIGITAL KIOSK.

I WANT TO MAKE SURE, THOUGH, THAT LOCATION PLACEMENT IS AT TOP OF MIND, THAT WE'RE LOOKING AT ACCESSIBILITY WHEN IT COMES TO ADA.

I DO HAVE A QUESTION FOR STAFF.

HOW MANY UTILITY POLES DO WE HAVE IN THE CBD OR ONCOR POLES COMMON IN THE DOWNTOWN AREA? YEAH, WE'D REALLY HAVE TO GET THAT INFORMATION AND GET BACK TO YOU.

I DON'T HAVE THAT THAT OFF THE TOP OF OUR HEAD COUNCIL MEMBER.

BUT THANK YOU FOR THAT QUESTION.

SURE. AND THE WI-FI CAPABILITY FOR OUR TRAFFIC SIGNALS, WHO WOULD BE RESPONSIBLE FOR PUTTING THE INFRASTRUCTURE AND THE COST TO CARRY WI-FI? AGAIN, I THINK WE JUST NEED TO GET ALL THAT INFORMATION AND GET BACK TO YOU.

I DO HAVE A QUESTION ON PROCESS.

IF THIS COUNCIL GIVES DIRECTION TODAY TO FORWARD WITH THE FP, WILL THAT RFP AUTOMATICALLY BE AWARDED TO ONE PARTICULAR VENDOR OR WILL THAT CONTRACT COME BACK FOR RATIFICATION OF THIS COUNCIL? NO, WE WOULD BE ISSUING A BRAND NEW RFP OPEN TO ANYBODY WHO HAS AN INTEREST IN RESPONDING OR COOPERATIVE PURCHASING.

I DON'T THINK WE FIGURED OUT THE HOW.

WE'RE HERE TO HEAR WHAT YOU WANT DONE, AND THEN WE'LL WE'LL WORK ON THE HOW.

AND I GUESS WHAT I'M GETTING AT IS THAT THE DETAILS ARE SO IMPORTANT, MAKING SURE THAT THESE SPECIFICATIONS ARE BENEFICIAL TO THE CITY, TO THE RESIDENTS, PROPERTY OWNERS.

AND SO IS THIS OUR LAST OPPORTUNITY TO GIVE INPUT? ONCE THE RFP GOES OUT AND IS AWARDED, DOES THAT EVER COME BACK TO THIS COUNCIL TO SAY YES, WE ACCEPTED.

YES, WE WANT TO MOVE FORWARD.

I'LL TAKE THAT QUESTION. THANK YOU SO VERY MUCH.

COUNCIL MEMBER MORENO FOR THAT.

FIRST OF ALL, RFPS ARE TYPICALLY NOT BROUGHT TO COUNCIL TO VET BEFOREHAND.

WE ARE AGAIN TODAY SEEKING THE GUIDANCE FROM THE COUNCIL FROM A POLICY LEVEL, AND THEN WE WILL WORK BETWEEN ALL THE DIFFERENT DEPARTMENTS.

THAT DEFINITELY WOULD HAVE TO TOUCH THIS PROCESS AND LAY OUT A THE MECHANISM ON HOW WE DELIVER BASED ON THAT POLICY GUIDANCE.

AND THEN AT THAT POINT, WHAT WE THEN COME BACK TO THE COUNCIL WILL BE AN OPPORTUNITY FOR YOU TO THEN VOTE ON THE RESULTS OF WHAT WE'VE DONE AT THAT TIME, THE CITY COUNCIL, AS ALWAYS, AND ANY OTHER PROCUREMENT THAT WE BRING BEFORE YOU, YOU HAVE THE OPPORTUNITY TO ACCEPT WHAT STAFF BRINGS.

YOU CAN MAKE MODIFICATIONS IF YOU WILL, OR YOU CAN REJECT IT ALTOGETHER, BUT THAT WOULD BE A PART OF THE ACTUAL GOVERNANCE PIECE THAT COMES AFTER WE STAFF HAS ISSUED AN RFP, AND WE BRING BACK THE RESULTS TO THIS BODY FOR FOR DISCUSSION AND FOR A VOTE.

[02:30:01]

SO WE WOULD FOLLOW THE SAME PROCESS THAT WE DO FOR ALL OF THE PROCUREMENTS ACROSS THE CITY.

THANK YOU. I KNOW Y'ALL TOUCHED ON REVENUE EARLIER.

CAN YOU COME ON YOUR STAFF LET ME KNOW HOW MUCH WE'RE GETTING PER KIOSK.

THE STATIC ONES PER DAY ANNUALLY AND HOW MANY? HOW MUCH DOLLARS THE DIGITAL ONES WILL BE BRINGING IN ANNUALLY? YES. ON THE STATIC KIOSK, I DON'T HAVE THE SLIDE IN FRONT OF ME, BUT IT WAS SOMEWHERE IN THE BALLPARK OF $650,000 PER YEAR, WHICH IS ABOUT $4,700 PER KIOSK PER YEAR. DON'T QUOTE ME ON THOSE EXACT NUMBERS, BUT THEY'RE IN THE BRIEFING.

AND THE ESTIMATE, BASED ON OUR CASE STUDY WORK, WAS THAT THE DIGITAL KIOSKS GENERATE SOMEWHERE IN THE BALLPARK OF $20,000 PER KIOSK PER YEAR.

AND SO FOR ME, OF COURSE, A REVENUE STREAM IS CRITICAL, BUT I'M REALLY LOOKING AT THESE FROM A INFORMATION POINT AND FROM A SAFETY POINT. CAMERAS ON POTENTIAL NINE ONE CALL BUTTONS.

BEING ABLE TO PUT OUT PUBLIC SERVICE ANNOUNCEMENTS IF THERE'S A SITUATION GOING DOWN IN ANY PART OF THE CITY.

BUT WITH THAT REVENUE, THAT REVENUE THAT DOES COME IN, I'M GOING TO BE WITH WEST.

THOSE DOLLARS SHOULD BE REINVESTED INTO PEDESTRIAN ENHANCEMENTS, PARTICULARLY INTO THOSE AREAS THAT ARE BEING IMPACTED, THAT HAVE HIGH DENSITY, MAKING SURE THAT WE'RE WORKING TO ADDRESS WHERE THERE ARE UTILITY POLES, WHERE THERE ARE ADA RAMPS THAT ARE NOT IN COMPLIANCE. THAT'S HOW I WOULD LIKE A MAJORITY OF THESE DOLLARS TO BE CONCENTRATED ON LANDSCAPING AND ENHANCEMENTS FOR WALKABILITY EXPERIENCE, AND AGAIN, MAKING SURE THAT THESE ARE NOT PUT ON SIDEWALKS THAT ARE FOUR FEET IN DIMENSION.

THAT THEY GO IN A AREA THAT IS IN AN AREA THAT IS CLEAR.

AND I'VE ACTUALLY HEARD FROM A LOT OF LOCAL MERCHANTS, VENDORS AND RESTAURATEURS GIVE THEM AN OPPORTUNITY TO ADVERTISE FOR THEIR LOCAL ESTABLISHMENTS.

SO I HEAR BOTH SIDES.

I HEAR I'M HEARING FROM OUR CONSTITUENTS, FROM OUR PROPERTY OWNERS AND FROM OUR SMALL BUSINESSES.

AND SO I WANT TO MAKE SURE THAT I'M GIVING CLEAR DIRECTION HERE IS THAT I AM SUPPORTING MOVING FORWARD WITH A PROPOSAL.

I WANT TO MAKE SURE THAT WE IRON OUT THOSE DETAILS, ESPECIALLY WHEN IT COMES TO CLEARANCE AREAS TO ALLOW FOR ADA COMPLIANCE.

THANK YOU, MR. MAYOR.

OKAY. DEPUTY MAYOR PRO TEM, HOW MUCH TIME? FIVE. FIVE MINUTES.

THANK YOU. MAYOR. SO I'LL REITERATE WHAT SEVERAL COLLEAGUES HAVE MENTIONED ABOUT THE STATIC KIOSKS.

I THINK THEY'RE DEFINITELY OUTDATED.

I WOULD ACTUALLY LIKE TO SEE MORE GRANULAR IN WHAT THE ENFORCEMENT HAS LOOKED LIKE FOR COMPLIANCE.

BECAUSE I BELIEVE FROM WHAT I'VE WITNESSED WITH THESE STATIC KIOSKS, THAT THEY ARE NOT IN COMPLIANCE.

WHICH MEANS WE SHOULD HAVE A DEFAULT OPPORTUNITY WITH THE CONTRACT.

SO I DON'T LOOK AT THE OPTIONS THAT YOU'VE LAID OUT AS THE ONLY OPTIONS.

I'D LIKE TO SEE WHAT IT IS THAT WE'RE DOING TO BE PROACTIVE AND MAKING SURE THAT THEY'RE IN COMPLIANCE WITH THEIR CONTRACT BEFORE WE JUST OPT IN TO PAYING THEM NEARLY $1 MILLION TO END THE CONTRACT.

IN ADDITION TO THAT, I THINK THAT IT'S IMPORTANT TO HIGHLIGHT, LIKE MAYOR, I'M GOING TO GIVE SOMEBODY A SPOT ON THEIR BINGO CARD AND SAY THAT THERE'S A REAL DISINGENUOUS MESSAGING THAT'S HAPPENING HERE.

AND, YOU KNOW, I MEAN, IF YOU LOOK AT THE APPENDIX AND IT SHOWS A PICTURE OF SEVERAL CITIES AND SEVERAL DIFFERENT COMPANIES WITH THEIR DIGITAL KIOSKS, NOT ONE OF THEM ARE BLOCKING THE ABILITY TO WALK ON THE SIDEWALK.

NOT ONE. IN FACT, THE EVERY SINGLE CITY THAT I'VE BEEN TO THAT HAVE THESE HAVE NEVER BEEN BLOCKING A SIDEWALK.

SO TO SAY THAT I UNDERSTAND IT PULLS HEARTSTRINGS.

I UNDERSTAND IT PROBABLY HELPS SOME CAUSE, BUT I THINK THAT IT'S IMPORTANT FOR US TO MAKE SURE THAT WE ARE AT LEAST GIVING ACCURATE INFORMATION TO THE PUBLIC.

THAT'S NOT WHAT ANYONE IS SUGGESTING, AS BEEN MENTIONED BY SEVERAL COLLEAGUES, I THINK PLACEMENT IS ABSOLUTELY KEY TO MAKING THIS A SUCCESSFUL VENTURE OR NOT.

THEY HAVE TO MAKE SENSE.

I ALSO THINK IT'S IMPORTANT TO TO TALK ABOUT SOME MORE DISINGENUOUS MESSAGING, WHICH IS THAT THERE'S NO CONSTITUENCIES THAT HAVE EXPRESSED INTEREST.

I HAVE A LIST THAT MY OFFICE HAS ACCRUED BECAUSE WE HAVE HEARD FROM A LOT OF SUPPORT, ACTUALLY.

IN FACT, ONE OF THE ONE OF THE ORIGINAL LETTERS OF SUPPORT, AS MENTIONED BY MR. NARVAEZ, WAS FROM DOWNTOWN DALLAS, INC.

AND THEY WERE AT THE TABLE WITH STAKEHOLDERS, AND THEY ARE NOW ON THAT LIST THAT WAS MENTIONED AS STAKEHOLDERS THAT ARE NOT IN SUPPORT.

I DON'T KNOW WHAT ELSE HAS HAPPENED EITHER.

[02:35:03]

I KNOW THAT THERE WAS A DENIAL FROM STAFF FOR A POTENTIAL PROPOSAL OF HAVING SHARED REVENUE WITH THESE ORGANIZATIONS, AND IF THAT'S WHAT WE'RE DEALING WITH, WITH OPPOSITION, THEN LET'S TALK POLITICS.

YOU KNOW, LET'S NOT LET'S NOT LET'S HOLD IT AT FACE VALUE.

THE REALITY IS WE HAVE ORGANIZATIONS LIKE 24 HOUR DALLAS, WE HAVE THE DALLAS REGIONAL CHAMBER, WE HAVE VISIT DALLAS, WE HAVE THE OAK CLIFF CHAMBER OF COMMERCE, WE HAVE FAIR PARK FIRST.

WE'VE HAD WE'VE HAD LETTERS FROM SEVERAL STAKEHOLDER ORGANIZATIONS.

SO TO MENTION A FEW KNOWN NAMES THAT ARE IN A VERY CONCENTRATED AREA IN ONE PART OF OUR CITY TO ACTUALLY REPRESENT WHAT THE CONSTITUENTS OF OUR CITY, OUR VERY LARGE, DIVERSE CITY IS, IS EXPECTING IS JUST NOT ACCURATE.

IT'S DISINGENUOUS.

SO I THINK THAT THAT'S IMPORTANT.

THOSE LETTERS ARE ALL ON RECORD.

I'M SURE EVERYONE ELSE HAS GOTTEN THESE EMAILS AS WELL.

IN ADDITION TO THAT, I'VE HEARD FROM BUSINESS OWNERS IN DEEP ELLUM AND EXPOSITION PARK IN BISHOP ARTS DISTRICT ALONG JEFFERSON IN OAK CLIFF.

WE'VE HEARD FROM THE DALLAS BLACK CHAMBER AND FROM THE NOW CHAIR OF THE HISPANIC CHAMBER.

SO I BELIEVE WE'VE WE'VE HEARD FROM QUITE DIVERSE CONSTITUENCY GROUP.

AND I THINK THAT THAT'S REALLY IMPORTANT BECAUSE THAT'S NOT THE MESSAGE THAT'S BEEN GOING ON HERE.

THIS IS NOT JUST CUT AND DRY.

THIS IS NOT JUST NO ONE WANTS THIS AND WE WANT WE AND WE WOULD LIKE TO SEE IT.

IN FACT, TWO OF THE OTHER ENTITIES ON THE LIST THAT MR. RIDLEY SPOKE ABOUT WHO WERE OPPOSING THAT HAVE THEIR OWN DIGITAL KIOSKS ON THEIR PROPERTIES, IF THEY SHOULD BE ABLE TO DO IT.

WHY CAN WE NOT UTILIZE OUR RIGHT OF WAY TO BRING IN MORE REVENUE? THIS IS VERY REMINISCENT OF THE SCOOTER DEBATE.

THIS IS VERY REMINISCENT OF THE SCOOTER DEBATE.

IN FACT, MOST DEBATES WHO WE HEAR FROM MORE ARE THE OPPOSITION ON ANY ITEM.

SO TO HIGHLIGHT THAT AS IF THAT IS, YOU KNOW, WORD FOR THE CITY OF DALLAS IS JUST NOT ACCURATE.

THE REALITY IS, IS WE HEARD FROM EVERYONE BECAUSE WITH THE SCOOTERS, FOR INSTANCE, BECAUSE THERE WAS AN INTEREST IN WHAT THEY'VE SEEN FIRSTHAND AND THAT GAVE US DIRECTION ON HOW TO FIX IT.

IT'S THE SAME THING WITH US HEARING OPPOSITION WITH THESE STATIC KIOSKS.

THESE STATIC KIOSKS. ABSOLUTELY.

NO ONE IS ARGUING THAT THEY WERE GOOD, IN FACT, THE REMOVAL OF THEM.

AND EVEN IF IT WAS A 100% SWAP WITH DIGITAL KIOSKS, WE'RE STILL ENDING UP WITH NET POSITIVE OF SIDEWALK SPACE. SO WE SHOULD WE SHOULD MAKE SURE THAT WE'RE SPEAKING TO THIS EXACTLY FOR WHAT IT IS.

THAT'S NOT WHAT I'VE BEEN HEARING ABOUT.

I WOULD SAY THAT THAT THE COMPLIANCE ENFORCEMENT I'LL COME BACK FOR NUMBER TWO IS YOUR TIME AND ASK YOU TO MAKE A NOTE OF THE PEOPLE WHO ARE IN THE QUEUE RIGHT NOW.

OKAY, I HAVE, I HAVE MENDELSOHN TWO, OR YOU CAN TURN YOUR MICS OFF, BUT I HAVE WILLIS BLACKMON, GRACEY MENDELSOHN AND STEWART MENDELSOHN IN THE QUEUE RIGHT NOW.

AND WE'RE GOING TO FREEZE IT HERE.

AND I'M GOING TO READ YOU SOME STATUTORY LANGUAGE.

AND THEN WE'RE GOING TO GO INTO EXECUTIVE SESSION AND COME BACK AT 1:00.

IT IS 12:01 P.M.

ON DECEMBER 4TH, 2020 FOR THE DALLAS CITY COUNCIL MEETING WILL NOW GO INTO CLOSED SESSION UNDER SECTION 551 .071, THE TEXAS OPEN MEETINGS ACT, AND ON THE FOLLOWING.

[CLOSED SESSION]

ON THE FOLLOWING MATTER DESCRIBED ON TODAY'S AGENDA.

SEEKING THE ADVICE OF THE CITY ATTORNEY REGARDING ITEM NUMBER THREE.

AND WITH THAT, WE STAND AT RECESS UNTIL 1 P.M..

OKAY. I'M TOLD BY THE CITY SECRETARY WE HAVE A QUORUM IN THE ROOM, SO WE'RE GOING TO GO AHEAD AND GET STARTED AGAIN.

THE CITY COUNCIL MEETING IS COMPLETED.

ITS CLOSED SESSION UNDER SECTION FIVE, 51.071 OF THE TEXAS OPEN MEETINGS ACT.

AND AT 1:20 P.M.

ON DECEMBER 4TH, 2024, WE'VE RETURNED TO OPEN SESSION.

MADAM SECRETARY, I'M JUST GOING TO LET YOU KNOW THAT I'M GOING BACK INTO YOU FOR YOUR RECORD KEEPING PURPOSE.

WE'RE GOING BACK INTO OUR BRIEFING AGENDA NOW, AND I'M GONNA TURN IT OVER TO THE CITY MANAGER TO MAKE SURE EVERYBODY KNOWS WHERE WE ARE.

BUT I HAVE THE CUE WRITTEN DOWN IN CASE IT'S NOT REFLECTED ABOUT WHERE WE WERE IN THE FIVE, THREE ONE.

YES. THANK YOU SO MUCH, MR. MAYOR. AND WE WOULD LIKE TO CONTINUE ON WITH THE BRIEFING ITEM NUMBER B REGARDING THE DIGITAL KIOSK PROGRAM UPDATE.

[B. 24-3528 Digital Kiosk Program Update (Part 2 of 2)]

ARE WE GOOD?

[02:40:12]

ALL RIGHT, WE'RE READY TO GO.

SO WE'RE ON WE'RE ON A BRIEFING ITEM B AND I'M GOING TO GO TO.

ZARIN D GRACEY HAVE YOU HAD A ROUND AT ALL YOUR ROUND TWO ALSO.

ALL RIGHT. AND THEN I THINK EVERYBODY I SEE IN THE QUEUE THEN IS ON ROUND TWO AT THIS POINT, SO.

WELL, MISS WILLIS ISN'T HERE.

MISS BLACKMON THREE MINUTES.

ITEM B SO I FAILED TO MENTION ABOUT WHERE IF INCOME WOULD COME IN, WHERE WE WOULD LIKE TO SEE IT UTILIZED.

OF COURSE, I'D HAVE A LIBRARY THAT I'M LOOKING TO FUND FOR NEXT YEAR.

IT'S HALF $1 MILLION.

SO ANYWAY, THE I DO THINK THAT IT SHOULD BE INVESTED BACK INTO THE INFRASTRUCTURE THOUGH, BECAUSE WE ARE USING INFRASTRUCTURE TO BENEFIT.

I MEAN, WE'RE USING THE INFRASTRUCTURE TO CREATE A BENEFIT.

THEREFORE IT SHOULD BE PUT BACK TO MAINTAIN MAINTAIN THAT BENEFIT IS MAINTAINED.

SO YOU KNOW, DOES IT SUPPLEMENTAL OR IS IT SUPPLANTING? I THINK IT JUST NEEDS TO BE SUPPLEMENTAL.

WE NEED TO EXPEDITE OUR A A R A FEET GOD, MY VOICE, MY 8 OR 8FT SIDEWALKS.

SO I DO THINK THAT WE SHOULD BE USING IT IN THAT.

BUT PLEASE DON'T FORGET ABOUT MY LIBRARY.

THANK YOU. ALL RIGHT, CHAIRMAN GRACEY, YOU RECOGNIZED FOR THREE MINUTES.

ALL RIGHT. THANK YOU.

JUST GOING BACK. I HEARD A LOT OF COMMENTS THIS MORNING.

THERE'S REALLY A COUPLE OF THINGS THAT I WANTED TO JUST HIGHLIGHT AND PUT INTO PERSPECTIVE FOR.

THIS IS ONE, WE ARE THE GOVERNING BODY.

THEREFORE, BY BEING THE GOVERNING BODY, WE DO HAVE A RESPONSIBILITY TO CONTINUE TO EVOLVE THIS CITY AND MAKE SURE THAT THE EXPERIENCE THAT OUR RESIDENTS AS WELL AS OUR VISITORS ARE HAVING CONTINUES TO TO BE SOMETHING THAT THAT'S MEMORABLE FOR THEM.

SO FOR THAT REASON, IT DOESN'T NECESSARILY HAVE TO BE A WHO WANTS.

IT'S A DISCUSSION THAT WE'RE HAVING ABOUT WHAT CAN ENHANCE THE DALLAS EXPERIENCE.

AND THAT'S REALLY WHAT WE'RE TALKING ABOUT TODAY.

THIS IS NOT ANYTHING THAT THE CITY NEEDS OR ANY OF THOSE KIND OF THINGS, BUT IT'S ABOUT ENHANCING THE EXPERIENCE FOR THEM.

SO THAT'S ONE THE OTHER ONE, WE HAVE THE STAKEHOLDERS AND THOSE ARE THE FOLKS THAT WERE COMING UP HERE AND SPEAKING.

WE TALKED ABOUT THEM A LOT, TOO, SAYING WE HAVE A RESPONSIBILITY TO OUR STAKEHOLDERS.

HOWEVER, IN THIS CASE, THESE STAKEHOLDERS HAVE BUSINESS INTERESTS.

SO WHEN WE'RE REFERRING TO OUR STAKEHOLDERS, YES, THEY ARE OUR STAKEHOLDERS, BUT THOSE STILL AREN'T THE LEVEL OF PEOPLE THAT WE NEED TO BE DISCUSSING TODAY.

THEN THAT FOURTH PIECE ARE THE PEOPLE THAT LIVE IN DALLAS AND HAVE WE ASKED THEM? SO MY QUESTION IS, IN ALL OF THIS, THESE MEETINGS THAT WE'VE HAD WITH OUR STAKEHOLDERS, WE'VE TALKED TO A LOT OF BUSINESS OWNERS, FOR WHATEVER REASON, THEY HAVE THEIR INTERESTS IN THIS OR DON'T WANT THIS FOR WHATEVER OTHER INTEREST THERE IS.

BUT HAVE WE TALKED TO THE ACTUAL RESIDENTS? HAVE WE SURVEYED THE RESIDENTS TO ASK THEM WHAT THEY WOULD WANT? I MEAN, HONESTLY, I LIVE HERE.

I DON'T EVEN NOTICE THESE THINGS UNTIL I'M IN HOUSTON OR SOMEWHERE ELSE AND I ACTUALLY NEED IT.

SO THEN IT BRINGS US TO THE FINAL ONE.

WE'RE TALKING ABOUT OUR VISITORS.

WE JUST HAD THIS BIG TO DO ABOUT THE INTERNATIONAL NATIONAL BROADCASTING CENTER AND ALL OF THESE THINGS THAT ARE COMING TO DALLAS.

SO AGAIN, THIS IS NOT SOMETHING THAT WE NECESSARILY NEED TO ASK PERMISSION ABOUT EITHER.

PUT THIS IN PERSPECTIVE.

GOING BACK TO NUMBER ONE, WE'RE THE GOVERNING BODY.

THIS IS AN OPPORTUNITY TO MAKE REVENUE.

WHEN WAS THE LAST TIME ANY OF THE STAKEHOLDERS BEEN IN HERE ASKING US IF THEY CAN MAKE MONEY? THAT'S THE POINT.

I'M SAYING. SO AS A GOVERNING BODY, THIS IS A REVENUE OPTION FOR THAT.

BUT FINALLY WE HAVE WHAT WE'RE TALKING ABOUT AND THAT IS THE VISITOR EXPERIENCE.

AND WHAT DO WE WANT DALLAS.

WHAT DO WE WANT PEOPLE TO EXPERIENCE WHEN THEY COME TO DALLAS.

WHERE DO WE WANT THEM TO GO? WHAT DO WE.

WE UNDERSTAND THE POINT OF THIS, BUT THIS IS JUST ANOTHER PIECE THAT WE'RE TRYING TO ADD TO ENHANCE THE DALLAS EXPERIENCE, PARTICULARLY WHEN WE TALK ABOUT WHAT'S TO COME, ALL OF THE SPORTING AND ALL OF THESE THINGS THAT COME DOWNTOWN.

SO THAT'S THAT. AND THEN FINALLY THE REVENUE PIECE, WE KEEP TALKING PAST THAT.

WE HAVE A BUDGET COMING UP AND WE NEED OUR REVENUE.

AND AGAIN, I FIND THIS WEIRD THAT WE'RE ASKING PERMISSION TO MAKE MONEY AS AN ORGANIZATION WHEN WE NEED MONEY, BIG OR SMALL.

THIS IS THE COINS AND THE COUCH THAT WE NEED.

SO FOR THAT REASON, I CONTINUE TO SAY WE WANT TO SUPPORT THIS, BUT LET'S PUT THIS INTO PERSPECTIVE.

AND THE FINAL THING IS ASK THE RESIDENTS, HAVE WE TALKED TO THEM AND HAVE WE DONE ANY SURVEYING OF THE RESIDENTS IS MY FINAL QUESTION.

YES. SO WE DID TWO PUBLIC OUTREACH MEETINGS.

ONE WAS FOCUSED ON THE CENTRAL BUSINESS DISTRICT AND LARGE BUSINESS STAKEHOLDERS.

THE SECOND MEETING WAS OPEN TO THE ENTIRE CITY, ADVERTISED IN MULTIPLE LANGUAGES AVAILABLE IN SPANISH AND ENGLISH.

IT WAS A HYBRID MEETING HELD HERE AT CITY HALL AND ON WEBEX.

[02:45:04]

AND AS PART OF THAT MEETING, WE DID POLLING AND GOT RESULTS FROM ALL OF THE ATTENDEES IN PERSON AND ONLINE.

SO YES, THERE WAS AN OPPORTUNITY FOR RESIDENTS TO WEIGH IN.

ALL RIGHT, MISS WILLS, FOR TO YOU FOR THREE MINUTES.

THANK YOU SO MUCH.

SO I WANTED TO GO BACK TO THE REVENUE ASPECT OF THIS.

YOU KNOW, IT WAS WE'VE GOT AN ISSUE WITH THE EXISTING KIOSKS.

AND AS PART OF THIS COMPONENT, MY UNDERSTANDING IS, OR I WOULD LIKE TO SEE IN THIS RFP THAT THERE WOULD BE AN ALLOCATION TO THE CITY THAT COULD BUY OUT THE CONTRACT. SO WE DON'T HAVE TO KEEP THESE THINGS TO 2028 AND THAT THEY WOULD BE REMOVED AS WELL.

SO ENOUGH MONEY TO COVER THE COST OF REMOVAL AND TO BUY OUT.

AND MAYBE WE COULD SELL SWINGS AT THEM FOR FIVE BUCKS A BAT OR SOMETHING.

THE CITY MANAGER TO RAISE EVEN MORE MONEY.

BUT YOU KNOW, WHEN WE TALK ABOUT ADA COMPLIANCE, I MEAN, SOME OF THESE THINGS ARE DEFINITELY IN VIOLATION.

SO IF WE WANT TO GET IT ADA COMPLIANCE, THE BEST THING WE CAN DO IS START GETTING THESE THINGS OUT OF OUR STREETS AND OFF OF OUR STREETS RIGHT NOW.

BUT ONE THING I AM CONCERNED ABOUT AROUND THE REVENUE IN THIS $20,000 A MODEL, I THINK SOME OTHER CITIES IN SOME OF THE RESEARCH THAT I'VE LOOKED AT THE POTENTIAL FOR DALLAS.

RIGHT NOW IT'S BEING PRESENTED AS AROUND $3 MILLION, AND I'VE SEEN SOME MODELS THAT COULD GET US MORE TOWARD SIX OR 4 TO 6 MILLION.

AND SO THAT WOULD OBVIOUSLY BE VERY HELPFUL.

THAT HELPS ALLEVIATE THE BURDEN ON THE TAXPAYER AND HELPS US GENERATE MORE REVENUE TO HELP PROVIDE CITY SERVICES.

SO I WOULD LOVE FOR US TO EXPLORE THAT AND SEE MORE ABOUT WHAT SOME OF THE OTHER CITIES ARE DOING.

I KNOW I'VE SEEN THEM IN ATLANTA AND THEY DID NOT DISRUPT THE URBAN LANDSCAPE.

THEY WERE HELPFUL. PEOPLE WERE USING THEM.

THEY WERE REALLY INTEGRATED INTO THE ENVIRONMENT.

BUT GETTING AT THE CONSTITUENCY, I THINK PART OF THE, THE CONSTITUENCY, THEY DON'T LIVE HERE.

THEY MAY NOT EVEN BE IN THIS COUNTRY.

AND WITH WHERE WE'RE GOING AND WHAT WE WANT TO LURE HERE IN THE WAY OF LEISURE AND BUSINESS DOLLARS TO HELP PROP US UP WITH SALES TAX AND HOT TAX.

ET CETERA. THAT'S A CONSTITUENCY THAT'S NOT GOING TO SHOW UP AT A TOWN HALL MEETING.

BUT THAT IS, YOU KNOW, WE HAVE BEEN A CONSTITUENCY, IT SOUNDS LIKE, FROM WHAT MY COLLEAGUES HAVE EXPERIENCED IN OTHER MARKETS AND HAVE BENEFITED FROM SEEING HOW THESE CAN FIT AND HOW THEY CAN BE VERY USEFUL.

AND SO I WOULD LOVE TO SEE US JUST MAKE SURE WE'RE VERY THOUGHTFUL AROUND THE CONSIDERATIONS THAT WE'VE GOTTEN SO MUCH INPUT ON THEIR PLACES.

THESE DON'T BELONG AND WE DON'T WANT THEM TO GO THERE.

SO THERE ARE PLACES IN DALLAS THAT THEY COULD FIT AND THEY COULD WORK WHILE GENERATING REVENUE.

AND I THINK WE CAN'T WALK AWAY FROM THAT.

I THINK WE NEED TO CONTINUE TO EXPLORE THIS, BUT JUST BE SURE THAT WE'RE REALLY PROTECTING OUR SIDEWALKS, OUR PEDESTRIANS, OUR BUSINESSES, THAT WE'RE GETTING RID OF THE OLD KIOSKS AND COVERING ANY ADVERTISING BUYOUT, AND THAT WE'RE EXAMINING THE REVENUE MODEL TO BE SURE THAT WE ARE GETTING SOMETHING ON PAR WITH THE HIGHER END OF THE SCALE VERSUS THE LOWER TO MIDDLE SIDE.

THANK YOU. CHAIRWOMAN STEWART, YOU'RE RECOGNIZED FOR THREE MINUTES.

THANK YOU, MR. MAYOR.

MY TWO ADDITIONAL THOUGHTS ARE ON COMMUNITY INPUT.

PERHAPS A SURVEY.

JUST SENDING SOMETHING OUT THROUGH OUR NEWSLETTERS THROUGH CITY NEWSLETTER.

AND JUST GET SOME IDEAS ABOUT HOW THIS IS BEING RECEIVED BY YOUR AVERAGE PERSON WHO MIGHT BE COMING INTO THE CITY, DOESN'T DO IT ON A REGULAR BASIS AND WOULD FIND THESE HELPFUL OR COULD JUST SHARE A DIFFERENT PERSPECTIVE WITH US.

SO IT MIGHT BE HELPFUL TO TRY A SURVEY.

THEY MIGHT RESPOND TO A SURVEY RATHER THAN COME TO A MEETING.

I THINK SOMETIMES THAT'S JUST A BIGGER ASK.

AND THEN REVENUE, OBVIOUSLY WE'VE ALL BEEN THINKING ABOUT HOW WE COULD SPEND THIS MONEY.

BUT MY SUGGESTION IS, SINCE WE'RE PUTTING THESE IN THE RIGHT OF WAY, IS THAT WE WE WE LOOK AT INVESTING THE DOLLARS BACK INTO THAT SPACE.

SO WHETHER THAT IS ADDITIONAL ADA RAMPS OR ADDITIONAL LIGHTING OR I DON'T KNOW WHAT THE NEEDS ARE.

EACH NEIGHBORHOOD IS GOING TO HAVE, YOU KNOW, THEIR SPECIFIC NEEDS.

EVEN VISION ZERO PERHAPS COULD BE FUNDED WITH THIS MONEY BECAUSE AGAIN, THAT GOES TO PEDESTRIAN SAFETY.

AND, AND THAT'S, THAT'S WHAT'S HAPPENING ON OUR SIDEWALKS.

SO I THINK HAVING A NEXUS THERE, A CONNECTION BETWEEN THE KIOSK AND THE REVENUE AND WHERE, WHERE THAT REVENUE GETS PUT BACK INTO THAT, THAT PUBLIC SPACE.

THANK YOU, MR. MAYOR.

CHAD WEST. DID YOU SPEAK BEFORE? I KNOW YOU MUST HAVE SPOKEN WHEN I WASN'T IN THE CHAIR.

SO YOU'RE RECOGNIZED FOR THREE MINUTES AFTER, THOUGH, I THINK.

NO. IT'S TIME MISS MENDELSOHN DROPPED OUT.

[02:50:01]

THREE MINUTES FOR YOU. THANK YOU.

MAYOR. HOPEFULLY I WON'T NEED THAT LONG.

I THINK I SAID EVERYTHING I NEEDED TO SAY, BUT I'VE LISTENED TO ALL MY COLLEAGUES AND DEFINITELY APPRECIATE THOSE COLLEAGUES LIKE MR., WHO JUST CHIMED IN ABOUT THE REVENUE GOING BACK TO THE PEDESTRIAN REALM AND OTHERS.

AND BUT THE THING THAT I'VE HEARD, AND I WANT TO MAKE SURE STAFF HAS HEARD THIS, IS THAT WE WHETHER WE FULLY SUPPORT THIS OR EVEN THOSE THAT DON'T, EVERYBODY WANTS A PUBLIC INPUT PROCESS HERE.

THERE NEEDS TO BE A PUBLIC INPUT PROCESS THAT'S BUILT INTO THIS WHOLE RFP, AND IT NEEDS TO BE MORE THAN JUST A CHECK THE BOX.

IT NEEDS TO BE A TRUE PUBLIC INPUT PROCESS FROM OUR STAKEHOLDERS.

AND I JUST WANT TO MAKE SURE YOU'VE HEARD THAT FROM US.

AND IF YOU HAVEN'T, I'D LIKE TO KNOW THAT TOO.

I'M ASKING I JUST HEARD THAT.

THANK YOU. WROTE IT IN MY NOTES.

OKAY. AND, LIKE, WHAT WOULD THAT MEAN TO YOU, THOUGH, ROBIN? LIKE WHAT? WHAT WOULD YOU ENVISION AS A PUBLIC INPUT PROCESS AS PART OF THIS? WELL, IF YOU GO BACK TO THAT MAY 1ST COUNCIL MEETING.

THE IDEA WAS TO CREATE THAT DESIGN BOOK, TO BRING IT BACK TO THE STAKEHOLDERS AND MAKE SURE WE ADDRESS THEIR CONCERNS, TO BRING IT BACK TO THE TRANSPORTATION COMMITTEE.

I MEAN, THAT'S ONE PATH IS TO MAKE SURE THAT OUR SCOPE ALIGNS WITH ALL OF THE FEEDBACK AND CLOSE THE LOOP WITH OUR STAKEHOLDERS.

THE OTHER WAY, I THINK, WOULD BE MORE LIKE WHAT WAS PROPOSED AT THE COMMITTEE, TO HAVE THE VENDOR DO NOTIFICATIONS AND THEN GIVE THOSE FOLKS RECEIVING NOTIFICATION A RECOURSE OF HOW THEY RESPOND AND GIVE INPUT AT THAT POINT IN THE PROCESS.

AND MAYBE IT'S BOTH.

IF I COULD JUMP IN FOR JUST A MINUTE.

AND THANK YOU SO MUCH FOR THE QUESTION.

COUNCIL MEMBER WISE, I THINK WE ALL DESIRE TO MAKE SURE THAT OUR ENGAGEMENT IS EQUITABLE.

AND I THINK OFTENTIMES YOU'RE ABSOLUTELY RIGHT.

YOU DON'T GET IT JUST BECAUSE YOU SEND OUT A NOTICE FOR SOMEBODY TO COME TO A MEETING.

ONE OF THE WAYS THAT WE'RE TRYING TO EXPAND OUR OUTREACH IS NOT JUST THROUGH THE NORMAL KIND OF SURVEYING AND PAPER, BUT WE ALSO GOT TO REALIZE THAT THERE ARE SOME DIGITAL PIECES HERE THAT WE'VE GOT TO TAKE INTO PLACE.

NOT EVERYBODY RESPONDS TO A PAPER SURVEY, SO I THINK IT'S GOING TO BE A MULTITUDE OF THINGS THAT WE HAVE TO DO.

I DON'T THINK ONE PATH IS GOING TO BE THE BEST WAY.

I THINK WE CAN LOOK AT WAYS TO BUILD IN THE OPPORTUNITY BEFORE WE EVEN PUT OUT AN RFP, IF THAT IS THE DESIRED APPROACH THAT WE TAKE FOR HOW WE DELIVER WHAT THE COUNCIL WANTS, THAT WE WOULD BUILD THAT IN.

AND THEN EVEN STILL, ONCE A PROGRAM IS IN PLACE, IF SUCH, THAT THAT WOULD STILL BE AN ENGAGEMENT PIECE, EVEN ON THE BACK END BEFORE THERE WOULD BE CONSIDERED LIKE INSTALLATION OF ANY OF THE UNITS.

SO I THINK WE CAN DO IT ON BOTH ENDS.

I THINK THERE'S A FRONT END APPROACH, AND I THINK THERE'S A BACK END APPROACH.

WE JUST NEED TO REALLY LOOK AND SEE WHAT'S GOING TO BE THE MOST EFFECTIVE AND EFFICIENT WAY TO DO IT.

WHAT WE DON'T WANT TO DO IS SPEND, IF IT'S THE WILL OF THE COUNCIL, IF WE TAKE ANOTHER TWO YEARS AND WE'RE JUST GOING BACK AND FORTH WITH ENGAGEMENT, AT SOME POINT, WE GOT TO LAND THE PLANE AND WE GOT TO BE ABLE TO MOVE FORWARD WITH WHAT WE BELIEVE IS GOING TO BE RESPONSIVE AND IT'S REALLY GOING TO HELP US ACHIEVE OUR OVERALL GOALS.

SO DEFINITELY WOULD LOVE TO HEAR ADDITIONAL INPUT FROM THE COUNCIL ABOUT THE OUTREACH, BUT I THINK WE CAN LOOK AT IT FROM BOTH WAYS AND I'M MAINLY INTERESTED.

I FEEL LIKE WE WILL WORK OUT THE DESIGN WORK, AS YOU MENTIONED ROBIN EARLY ON, BUT THE PLACEMENT IS WHAT I'M MOST CONCERNED ABOUT.

AND I THINK AT LEAST I'VE HEARD SEVERAL OF MY COLLEAGUES SAY THAT TOO.

SO WHETHER IT'S, YOU KNOW, THE URBAN PEER DESIGN REVIEW PANEL MAKES YOU KNOW, A RECOMMENDATION OR A FINAL DECISION OR THERE'S SOME OTHER I DON'T I THINK AN SUP, YOU KNOW, THROUGH THE PLANNING COMMISSION IS A LITTLE HEAVY HANDED AND COSTLY.

BUT MAYBE ANOTHER COMMITTEE OR SOME APPOINTED BODY BY STAFF AND COUNCIL THAT COULD ACTUALLY APPROVE OF THE DESIGN LOCATIONS, SOMETHING OF THAT NATURE I THINK COULD GET PEOPLE LIKE SOMEONE LIKE ME WHO'S WHO'S HESITANT OF THIS, MORE COMFORTABLE WITH THIS.

I, YOU KNOW, THEORETICALLY, WE COULD ALL BE GONE IN DIFFERENT JOBS IN FIVE YEARS, AND YOU HAVE A WHOLE NEW STAFF AND COUNCIL HERE.

AND I WANT TO MAKE SURE FOR OUR STAKEHOLDERS WHO'VE INVESTED IN THE CITY, YOU KNOW, FOR SO MANY YEARS, LIKE WE HAVE A PROCESS IN PLACE FOR TEN, 15 YEARS IN THE FUTURE THAT'S GOING TO SURVIVE, ALL OF US, IF WE'RE NOT HERE ANYMORE.

YEAH. SO THANK YOU.

MISS SCHULTZ. SCHULTZ, I THINK YOU'RE RECOGNIZED FOR THREE MINUTES.

THANK YOU, MR. MAYOR.

I THINK THAT IF WE USE THE SPECIFICATIONS PROPOSED BY THE COMMITTEE AS THE BASELINE NUMBER ONE.

NUMBER TWO, JUST TO ANSWER SPECIFICALLY YOUR QUESTIONS, BECAUSE WE HADN'T REALLY I, I AM INTERESTED IN PURSUING A DIGITAL KIOSK PROGRAM.

THE IDEA OF DOING MAKING A CITY WIDE DECISION IS CLEARLY NOT, I THINK, IN THE CITY'S BEST INTEREST.

I THINK IT'S BETTER TO LOOK AT IT FROM A AN AREA AS DESIRED.

[02:55:05]

IT'S BEEN SAID AGAIN AND AGAIN FROM THAT PERSPECTIVE, I THINK THE IDEA OF REMOVING THE EXISTING KIOSKS FROM BOTH THE ONES THAT ARE NON-COMPLIANT, AS WELL AS THE ONES THAT COULD BE REPLACED WITH DIGITAL, THAT'S HOW WE SHOULD UTILIZE THAT.

I MEAN, IN TERMS OF THE EXISTING KIOSKS, IN TERMS OF THE REVENUE, LOOK, UNTIL THIS CITY DECIDES THAT PEOPLE MATTER MORE THAN CARS, WE'RE NEVER GOING TO HAVE ENOUGH MONEY FOR PEDESTRIAN ANYTHING.

AND SO IF WE WANT TO DESIGNATE THAT FOR, FOR THAT AREA, FOR PEDESTRIAN SAFETY, I DON'T KNOW, I THINK THAT'S GOING TO HAVE TO BE A REAL RECOMMENDATION BASED ON THE LOCATIONS WHERE IT IS.

IT MAY NOT BE NEEDED FOR PEDESTRIAN IN THAT AREA, BUT MAYBE WE NEED BIKES, I DON'T KNOW.

SO I THINK THAT SHOULD BE A STAFF DRIVEN RECOMMENDATION ABOUT THAT REVENUE ONCE WE DETERMINE WHAT THE PROGRAM IS.

SO I THINK THAT ANSWERED THE OTHER QUESTIONS.

BUT AGAIN, AND ON THE SURVEY PIECE, WE CAN SURVEY THIS TO DEATH.

IT'S USED AS, YOU KNOW, SOME PEOPLE USE SENDING SOMETHING TO COMMITTEE TO KILL IT.

OTHER PEOPLE USE SURVEYS TO KILL IT.

BUT TO ME, THE PEOPLE THAT ARE GOING TO BE USING THIS THE MOST ARE EXACTLY WHAT MISS ARNOLD SAID.

SHE WAS A VISITOR TO ANOTHER CITY.

SHE USED IT.

PEOPLE WHO ARE HERE ARE NOT GOING TO NECESSARILY BE USING IT.

AND SO TO TRY TO DO A SURVEY IS A CRAZY THING.

THAT SAID, I DO THINK WE SHOULD DO A DEEPER DIVE OUTSIDE OF THE US, ESPECIALLY SINCE WE'RE TRYING TO BE AN INTERNATIONAL CITY, CERTAINLY WITH THE WORLD CUP, AND WE SHOULD FIND OUT HOW THEY'RE USED IN OTHER CITIES, HOW ARE THEY USED FOR TOURISM, PARTICULARLY WITH THE LANGUAGE ISSUES, ETC.? FINALLY, I DO BELIEVE THAT FROM A PUBLIC SAFETY PERSPECTIVE, THE IDEA THE CAMERA PIECE NEEDS TO BE FIGURED OUT, BUT IT'S A TREMENDOUS OPPORTUNITY, I THINK, TO BE ABLE TO REALLY ENHANCE OUR PUBLIC SAFETY IN THESE HIGH PEDESTRIAN TRAFFIC AREAS.

SO THANK YOU, DEPUTY MAYOR PRO TEM, YOU'RE RECOGNIZED FOR THREE MINUTES.

THANK YOU. MAYOR.

I WILL AGREE WITH EVERYTHING THAT I JUST HEARD FROM MISS SCHULTZ.

I THINK IT WAS IT WAS WELL PUT.

IN FACT, I WANTED TO SAY WE TALK ABOUT PUBLIC ENGAGEMENT AND AND WE ALSO TALK ABOUT CHECKING BOXES.

AND WHAT I HEARD DESCRIBED FROM A COUPLE OF COLLEAGUES WAS JUST DOING EXACTLY THAT, CHECKING BOXES.

WE ALL KNOW HOW TO GET PUBLIC INPUT FROM OUR CONSTITUENCIES, BUT IT ALSO REQUIRES US TO DO WORK.

STAFF HAS ALREADY DONE IT FOR MORE THAN A YEAR AND A HALF.

IF YOU WANT TO HEAR FROM YOUR CONSTITUENTS, I ENCOURAGE YOU TO HOST MEETINGS IN YOUR DISTRICTS AND HEAR FROM YOUR CONSTITUENTS.

THEN YOU CAN COLLECT DATA FOR THE WAY THAT YOU'D LIKE TO SEE DATA COLLECTED, AND YOU'RE HEARING FROM THOSE WHO YOU WOULD LIKE TO HEAR FROM.

BUT I PERSONALLY SAT HERE IN L 1 OR 2, ONE ONE OF THE PLACES WHERE THE AUDITORIUM WHERE ALL OF THE IMPORTANT MEETINGS WERE HELD, AND I WAS THE ONLY COUNCIL MEMBER IN THERE TO BE, TO BE FAIR.

AND SO THERE'S BEEN PLENTY OF OUTREACH, AND IT'S BEEN ON BOTH SIDES OF THE AISLE.

ONE OF THE THINGS THAT I OBSERVED THROUGH THAT WAS THAT IT WAS VERY GENERATIONAL.

HONESTLY, WE HAVE A LOT OF DWELLERS IN CITY CENTER WHO SHOWED UP TO SPEAK IN FAVOR OF THEM BECAUSE THEY'D LIKE TO SEE MORE INNOVATION COME TO WHERE THEY CALL HOME.

AND A LOT OF THE OPPOSITION WERE PEOPLE WHO WERE NOT LIVING WHERE THESE ARE GOING TO BE ON THE SIDEWALKS OF.

SO THOSE ARE ALSO VERY IMPORTANT CONTEXT TO TO HEAR FROM.

I WANT TO SPEAK TO WELL JACK, YOU'RE GOING TO GET THIS ONE.

SO I'D LIKE TO, TO TALK ABOUT THE TIMELINES FOR WHAT THE OPTIONS ARE THAT WE WERE GIVEN.

IT SEEMS A LITTLE BIT REDUNDANT AND TO BE THROWN THROUGH SOME HOOPS TO DO THINGS THAT WE'VE ALREADY DONE AND SPENT TIME, STAFF, TIME AND RESOURCES ON.

SO CAN YOU GIVE ME A BREAKDOWN OF WHAT THIS LOOKS LIKE AS FAST AS IT COULD BE, IF WE WERE TO TELL YOU ALL TO ISSUE AN RFP, BUT THEN ALSO GIVE US WHAT A COOPERATIVE AGREEMENT WOULD LOOK LIKE, BECAUSE I SEE THAT A LOT OF WE WE DON'T HAVE TO REINVENT THE WHEEL.

AND A LOT OF CITIES HAVE DONE GOOD DEALS.

I KNOW THAT HOUSTON AND I'VE SPOKEN TO COUNCIL MEMBERS THERE.

IT'S IT'S TURNED OUT TO BE A VERY FRUITFUL DEAL.

AND IT'S SOMETHING THAT WE COULD EASILY EXPAND ON IF THERE ARE THINGS THAT WE WANT TO CHANGE.

SO CAN YOU TELL ME THE DIFFERENCES OF OUR OPTIONS THERE, PLEASE? SURE. SO COOPERATIVE AGREEMENTS, LIKE YOU SAID, TYPICALLY MOVE FASTER.

WE FIND ANOTHER LOCAL GOVERNMENT ENTITY WITH THE CONTRACT THAT WE LIKE, AND WE JUST PIGGYBACK OFF OF THAT.

THAT'S A QUICKER PROCESS.

THE RFP, IT'S GOING TO DEPEND ON HOW OUR ON HOW THE RESPONSES GO.

IF WE HOLD A SESSION AND GET A TON OF QUESTIONS.

AND WE HAVE TO KEEP HOLDING PRE-AP SESSIONS TO ANSWER QUESTIONS AND GET THE PROPOSERS READY.

IT MAY TAKE A LITTLE BIT LONGER, I WOULD SAY.

[03:00:01]

JACK, LET ME KNOW WHAT YOU THINK.

PROCUREMENTS ARE TYPICALLY SIX PLUS MONTHS TO GET FROM START TO COUNCIL APPROVAL.

YEAH, ROBIN, THAT'S PROBABLY CLOSE TO ACCURATE.

YEAH. OKAY.

THANK YOU. I DO NOT WANT TO SEE THIS GO BACK TO A COMMITTEE.

I THINK THAT THAT THAT'S JUST A TACTIC.

I DO NOT WANT TO SEE US PROLONG THIS FOR ANY CHECKING OF THE BOXES OF FORMAL INPUT.

I THINK THAT WHATEVER OUR OPTIONS ARE OF EITHER ONE OF THEM, WE HAVE THE ABILITY TO GO OUT AND DO OUR OWN ENGAGEMENT WITH THE PUBLIC TO GET THAT INPUT.

I WILL SAY THAT I THINK THAT WE SHOULD HAVE THIS DESIGNATED, JUST LIKE WE DID WITH THE SCOOTERS TO INFRASTRUCTURE SPECIFIC TO SIDEWALKS.

WE'VE HEARD A LOT OF THE OPPOSITION THAT WE'VE HEARD FROM OUR PUBLIC ON WHEN IT COMES TO THIS, BECAUSE WE CAN'T EVEN KEEP UP WITH OUR SIDEWALKS NOW.

WELL, THIS IS A GREAT REVENUE GENERATOR.

THIS IS ANOTHER OPPORTUNITY FOR US TO PUT MORE INVESTMENT INTO OUR SIDEWALKS.

AND THAT'S WHAT I WOULD LIKE TO SEE DONE WITH WITH THESE DOLLARS.

I'LL COME BACK, MAYOR.

THANK YOU.

CHAIRMAN NARVAEZ. YEAH.

CHAIRMAN NARVAEZ, YOU'RE RECOGNIZED FOR THREE MINUTES.

THANK YOU, MR. MAYOR. I'LL PIGGYBACK RIGHT OFF OF THAT PEDESTRIAN EXPERIENCE.

I THINK I SAID THAT I CAN'T REMEMBER HOW MANY FULL BRIEFINGS AGO THAT WE'VE HAD ON THIS ON THIS ITEM.

AND I'M GOING TO ALSO GO WITH I.

WE HAVE BEAT THIS HORSE BEYOND DEATH.

WE'VE DONE WE ALREADY HAD AN RFP OUT, AND WE PULLED IT BACK OUT OF SOME CONCERN BECAUSE WE ALL OF A SUDDEN FOUND OUT WE COULDN'T WORK WITH THE STAKEHOLDERS, AND THAT HAD NEVER BEEN TOLD TO US BEFORE, EVEN THOUGH THEY DIDN'T DO THE APPLICATION.

SO THAT WAS A CHANGE IN INTERPRETATION OF PROCUREMENT LAW, WHICH IS FINE.

AND SO THAT'S WHY THE RFP WAS STOPPED, JUST IN CASE FOLKS DON'T KNOW THE WHOLE HISTORY.

I THINK THAT YES, WE CAN DO ALL THAT OTHER STUFF WE CAN WORK WITH.

WE CAN WE CAN PUT A GUIDELINE TOGETHER, BUT WE DON'T NEED TO PUT IT UP IN FRONT.

WE DON'T NEED TO. LET'S GET LET'S GET OUR VENDOR, WHOEVER THAT VENDOR IS THAT WAS GOING TO WIN THE RFP THAT WE STOPPED AT THAT MOMENT.

LET'S CONTRACT WITH THEM.

HOWEVER HOWEVER THAT'S ALLOWED BECAUSE NOW I'M HEARING SIX, EIGHT, NINE, TEN MONTHS I'VE BEEN CHAIR OF TRANSPORTATION, MR. MAYOR, FOR ALMOST A LITTLE OVER THREE YEARS.

AND WHEN I BECAME CHAIR, MR. MAYOR, DOCTOR ROBERT PEREZ WAS A CM AT THE TIME, AND HE TOLD ME ABOUT THIS DIGITAL KIOSK THING, BUT I DIDN'T KNOW WHAT IT WAS BECAUSE HE WAS HE WAS PUSHING IT MORE AS AN ELECTRIC CAR PLUG IN TYPE SYSTEM THAT COULD TAKE THE PLACES OF SOME OF OUR PARKING SPOTS, BECAUSE YOU CAN ACTUALLY RETROFIT THESE HOWEVER YOU WANT THEM TO BE.

AND SO I WASN'T SURE WHAT THIS ALL WAS ABOUT.

AND IT'S LIKE, HERE WE ARE THREE AND A HALF YEARS LATER.

I MEAN, IT'S THREE YEARS.

THIS SHOULD NOT TAKE THAT LONG.

THIS SHOULD NOT HAVE BEEN THAT HARD, ESPECIALLY WHEN WE HAVE THE POTENTIAL FOR QUICKLY OUT THE GATE GETTING, YOU KNOW, $3 MILLION IN OUR COFFER THAT WE'RE GOING TO DESPERATELY NEED. AND ALL THOSE ISSUES THAT WE JUST HEARD ABOUT ON THE SIDEWALKS.

AND I REMEMBER I REMEMBER A TRANSPORTATION BRIEFING AND THEN A FULL BRIEFING HERE WHERE WE WERE TALKING ABOUT ENCORE AND LIGHT POLES AND AND IT WAS IT'S GOING TO BE 150 TO $200 MILLION TO MOVE THOSE THINGS.

AND I WAS JUST LIKE, WE'RE NOT GOING TO BE DOING THAT.

I DON'T KNOW WHY WE'RE HAVING THIS DISCUSSION THAT LONG.

WELL, NOW WE HAVE THE POTENTIAL TO FIX SOME SIDEWALKS, EXPAND THEM, DO CURB OUTS.

WE HAVE ALL THE THINGS THAT WE TALK ABOUT.

AND WE'RE WE'RE BEATING THIS ONE TO DEATH.

SO I WANT TO GO FORWARD WITH THIS ONE.

THE COMMITTEE HAD ALREADY DECIDED WE WERE ABOUT TO BE DONE WITH IT.

WE WERE ABOUT TO HAVE IT ALL GOING.

LET'S GET IT DONE AS FAST AS WE CAN.

THAT'S THAT'S MY OPINION WHEN IT COMES TO THE PRIVACY ISSUES.

GET IT IN THE CONTRACT.

YOU CAN'T USE IT. YOU CAN'T DO IT.

YOU CAN'T, YOU CAN'T, YOU CAN'T.

BECAUSE THAT'S ALL YOU HAVE TO DO.

PUT IT IN THE CONTRACT. WE HAVE AND WE'VE DONE THE OUTREACH.

WE HAVE DONE THE OUTREACH BEYOND WHAT WE DO FOR SOME OF THE BIGGEST ISSUES IN THIS CITY.

AND ANYONE WHO SAYS THAT YOU HAVE A CELL PHONE, I'M GOING TO FINISH WITH THIS ONE.

YOU WANT TO ROLL INTO ANOTHER MINUTE IF YOU'RE OKAY WITH THAT.

GO AHEAD. THANK YOU. IF IF YOU'RE GOING TO TALK ABOUT HAVING YOUR CELL PHONE AND YOU'RE GOING SOMEWHERE AND YOU CAN FIND OUT WHATEVER YOU WANT NEXT TIME YOU GO OUT OF TOWN OR YOU'RE GOING SOMEWHERE ELSE IN THE CITY, I WANT TO MAKE SURE YOU DON'T ASK SOMEBODY.

TELL ME WHERE TO GO EAT.

TELL ME WHERE TO GO OUT.

TELL ME, TELL ME, TELL ME.

BECAUSE WE ALL DO IT AND WE DON'T LOOK AT THIS THING FIRST WE GO OFF THE RECOMMENDATIONS OF OUR FRIENDS.

AND IF YOU DON'T HAVE A FRIEND THERE AND YOU DON'T KNOW WHAT TO TYPE IN, YOU HAVE A PLACE THAT YOU CAN DO THAT.

LET'S GET THIS DONE, MR. MAYOR. IT'S TIME.

WE NEED THE DOLLARS.

AND THESE THINGS ARE WAY BETTER THAN THOSE STATIC KIOSKS.

AND I DON'T WANT TO STAY ANTIQUATED IN THIS CITY.

WE'VE GOT TO GET MOVE THE CITY FORWARD.

AND WE'VE GOT TO THINK OF HOW THE FUTURE LOOKS AND NOT BE THINKING ABOUT TODAY.

[03:05:03]

WE HAVE TO ALWAYS BE THINKING ABOUT TEN, 15, 25, 30, 50, EVEN 100 YEARS FROM NOW, BECAUSE THAT'S HOW CITIES PROGRESS, AND THAT'S HOW CITIES STAY AMAZING AND GREAT, JUST LIKE THE CITY OF DALLAS IS, MR. MAYOR. AND WE ARE AT THE BEST EVER.

AND WE HAVE STILL MORE TO GO AND STILL MORE TO BECOME.

THANK YOU, MR. MAYOR. DEPUTY MAYOR PRO TEM, YOU RECOGNIZED FOR ONE MINUTE.

THANK YOU. MAYOR.

I WILL JUST REITERATE THAT I'D LIKE TO SEE THIS BE DONE AS FAST AS POSSIBLE, BECAUSE I DON'T KNOW WHY WE WOULD CONTINUE TO WASTE RESOURCES AND STAFF TIME.

I'D LOVE TO HEAR FROM COLLEAGUES ON THAT, BUT CAN YOU JUST CONFIRM WHAT IS THE VOTE THRESHOLD THAT WOULD COME IF IT WAS BROUGHT TO US IN RFP FORM OR IN A COOPERATIVE AGREEMENT FORM? IF THAT. THANK YOU VERY MUCH.

DEPUTY MAYOR PRO TEM BAZALDUA, I THINK THE QUESTION IS, REGARDLESS OF WHAT METHOD THAT WE UTILIZE TO POTENTIALLY BRING SOMETHING FORWARD, WHAT THE VOTE WOULD BE FOR EITHER METHOD, I THINK IT'S THE SAME VOTE THAT WOULD BE FOR ANY OTHER CITY COUNCIL AGENDA ITEM.

I DON'T THINK IT CHANGES BASED ON THE MECHANISM.

IT'S A SIMPLE MAJORITY. I JUST WANT TO MAKE SURE THAT THAT IS SET ON THE RECORD, THAT WE HAVE THE ABILITY AS A POLICY MAKERS TO STILL HAVE THE END SAY, BUT NOW IT'S ABOUT GIVING STAFF DIRECTION ON IF WE'RE GOING TO CONTINUE TO SPEND THEIR TIME AND RESOURCES ON SOMETHING THAT WE'RE BEATING A DEAD HORSE ON, OR IF WE'RE GOING TO PUT THIS IN THE HANDS OF WHERE IT BELONGS, WHICH IS THE POLICY MAKERS, TO MAKE THE FINAL DECISION.

SO I WOULD STRONGLY ENCOURAGE FOR US TO GET TO THE PLACE WHERE WE CAN EXPEDITE THIS PROCESS, ALLOW FOR US TO MAKE THE FINAL DECISION, AND MAKE SURE THAT WE HAVE A BUY IN ON HOW THIS IS GOING TO BE MOST BENEFICIAL TO THE CITY MOVING FORWARD.

AND I DO BELIEVE THAT HOUSTON HAS A GREAT MODEL FROM WHAT YOU'VE PROVIDED TO US IN THE INDEX, IN THE APPENDIX.

THANK YOU. MAYOR.

IS THERE ANYONE ELSE WHO WOULD LIKE TO ASK ANY QUESTIONS OF OUR DISTINGUISHED PANEL HERE ON ITEM B? ALL RIGHT.

MADAM INTERIM. OH, MR. WEST, YOU'RE RECOGNIZED FOR.

LOOKS LIKE A ONE MINUTE.

THANK YOU. MAYOR.

ONE POINT, I JUST WANT TO MAKE REALLY CLEAR IF I DIDN'T EARLIER IF MY QUESTIONS MY.

I'M A HARD STOP ON.

NO. IF MY QUESTIONS AREN'T ANSWERED ON THE DATA MINING, I GUESS, YOU KNOW, ON THE THE PRIVACY ISSUES IF I CAN GET PAST THAT, AND I'M JUST ONE VOTE, OF COURSE. BUT IF I CAN GET PAST THAT, I CAN GET INTO THE OTHER REALM.

OF ALL THE OTHER QUESTIONS WE'VE DEALT WITH FOR THE LAST FEW HOURS, BUT I REALLY AM CONCERNED ABOUT THE PRIVACY ISSUES WITH THESE KIOSKS, SO I HOPE STAFF WILL COME BACK WITH ANSWERS TO THAT. THANK YOU.

THANK YOU SO MUCH FOR THAT.

COUNCIL MEMBER. IF I IF I MAY, THERE WERE THERE WERE SEVERAL OTHER ITEMS TODAY THAT WERE REQUESTED FOR STAFF TO COME BACK AND PROVIDE FOLLOW UP.

WE WILL DEFINITELY SEND OUT A MEMORANDUM ADDRESSING ANY CONCERNS OR QUESTIONS THAT WERE RAISED TODAY THAT WERE NOT ANSWERED.

AND WE WILL ALSO COME BACK TO YOU WITH A TIMELINE, TAKING INTO CONSIDERATION WHAT WE'VE HEARD TODAY AND BEING ABLE TO ENSURE THAT WE CAN WE CAN LOOK AT THE BEST POSSIBLE PATH FORWARD, SHARE THAT WITH YOU.

AND THAT WAY, YOU KNOW, KIND OF WHERE WE'RE GOING AND YOU KNOW ABOUT THAT BEFORE, EVEN IF IT'S A NEW RFP OR WHICHEVER MECHANISM THAT WE USE, I WANT TO MAKE SURE THAT YOU'RE AWARE OF IT AND THAT WE CONTINUE TO HAVE CONVERSATIONS AND KEEP YOU ABREAST OF THE PROCESS.

SO THAT WOULD BE MY COMMITMENT TO DO THAT AND FOLLOW UP WITH ANY ADDITIONAL RESPONSES.

IF THERE ARE ADDITIONAL QUESTIONS, PLEASE FEEL FREE TO REACH OUT TO US AND WE'LL GET YOU ANSWERS TO THOSE QUESTIONS AS WELL.

SO THANK YOU VERY MUCH FOR YOUR GUIDANCE FOR FOR THIS ITEM TODAY.

I DIDN'T MEAN TO CUT ANYBODY OFF.

IS THERE ANYONE WHO NEEDED TO STILL ASK QUESTIONS BEFORE WE LET THE PANEL GO ON ITEM B? ALL RIGHT. I THINK YOU CAN GO FOR REAL THIS TIME, ROBIN.

THANK YOU. OKAY.

MADAM INTERIM CITY MANAGER.

WELL, THANK YOU VERY MUCH.

[C. 24-3529 CCX / 311 Citywide Communications Strategy Phase I and Next Steps]

WE'D LIKE TO CONTINUE WITH CONVERSATIONS TODAY AS IT RELATES TO HOW WE DO OUTREACH AND COMMUNICATIONS WITH BRIEF AND ITEM NUMBER C THE COMMUNICATIONS AND CUSTOMER EXPERIENCE 311 BRIEFING TODAY IS REALLY BACK TO WHAT WE SHARED A FEW WEEKS AGO THAT AS PART OF THE 100 DAY PLAN AND MY TRANSITION WE TALKED ABOUT SOME KEY PRIMARY FOCUS AREAS.

ONE OF THOSE FOCUS AREAS WAS HOW WE WERE GOING TO LEVERAGE OPPORTUNITIES TO DO A BETTER JOB AS A CITY, AND HOW WE COMMUNICATED AND HOW WE ENGAGED WITH THE COMMUNITY ACROSS ALL FRONTS. TO ADDRESS THIS, WE LAUNCHED A REFRESH APPROACH TO OUR CITYWIDE COMMUNICATIONS PLAN EARLY IN THE SUMMER WITH THE THE COMBINING OF THE COMMUNICATIONS, OUTREACH AND MARKETING DEPARTMENT AND 311 TO CREATE THIS SINGLE FRONT DOOR FOR THE CITY OF DALLAS.

THIS CONSOLIDATION HAS ALLOWED US TO LOOK AT WAYS TO BE MORE UNIFIED, MORE COHESIVE IN HOW WE TALK TO OUR RESIDENTS AND AT THE SAME TIME PROVIDING OPPORTUNITIES FOR ALL STAKEHOLDERS TO ENGAGE WITH US.

[03:10:01]

SINCE THIS ANNOUNCEMENT, THE TEAM HAS BEEN WORKING HARD ON THE PHASE ONE OF WHAT THIS LOOKS LIKE.

WE HAVE SHARED BEFORE THAT OUR PLANNING AROUND A COMPREHENSIVE COMMUNICATIONS STRATEGY.

WE WERE NOT GOING TO PUNT THAT DOWN THE ROAD, BUT THAT WE WERE GOING TO BEGIN THAT WORK.

THAT COMMUNICATIONS APPROACH ENCOMPASSES ALL WAYS THAT WE COMMUNICATE AS A CITY, INCLUDING THE IMPROVEMENTS THAT WE KNOW ARE NEEDED TO OUR WEBSITE, WAYS THAT WE NEED TO REFRESH INFORMATION, HOW WE LEVERAGE OUR 311 APP, AND HOW WE OVERALL ELEVATE THE WAY OUR RESIDENTS RECEIVE INFORMATION FROM US.

THE STRATEGY ALSO INCLUDES.

WHAT'S ALSO VERY IMPORTANT IS HOW WE ENGAGE WITH EACH OTHER INTERNALLY.

SO THESE ARE JUST SOME OF THE KEY COMPONENTS OF THIS UNIFIED APPROACH THAT WE'VE TALKED ABOUT.

WE BELIEVE OVERALL, IN THE WAY WE COMMUNICATE AS A CITY WILL ALLOW US TO ENHANCE OUR RESPONSIVENESS, OUR TRANSPARENCY, AND CONTINUE TO BUILD TRUST IN THE COMMUNITY.

WITH THAT, I'D LIKE TO TURN THE PRESENTATION OVER TO OUR CURRENT CHIEF OF STRATEGY, ENGAGEMENT AND ALIGNMENT, ELIZABETH SAAB.

WE ALSO HAVE JOINING US TODAY FOR THIS PRESENTATION, OUR DIRECTOR OF THE CUSTOMER EXPERIENCE DEPARTMENT, DAISY FOSS.

AND I'M SO PROUD TO HAVE OUR NEWEST DEPUTY DIRECTOR OF THAT DEPARTMENT, RICK ERICKSON.

AND TODAY THEY'LL PROVIDE YOU WITH THE PRESENTATION.

ELIZABETH, GOOD AFTERNOON.

THANK YOU. INTERIM CITY MANAGER TOLBERT, FOR THE INTRODUCTION AND HONORABLE MAYOR AND CITY COUNCIL FOR THE OPPORTUNITY TO SHARE WITH YOU WHAT WE'VE BEEN WORKING ON OVER THE LAST SEVERAL MONTHS AND WHERE WE AS AN ORGANIZATION ARE HEADED WITH OUR CITYWIDE COMMUNICATIONS STRATEGY.

SO THIS SLIDE IS REALLY JUST A QUICK OVERVIEW OF WHAT WE WILL COVER TODAY.

WHY WE'RE SHARING THIS PRESENTATION WITH EACH OF YOU.

OUR GOALS FOR THIS AND OUR GOALS FOR THE STRATEGY.

WE WILL THEN MOVE INTO WHAT SHAPED OUR APPROACH FROM OUR BACKGROUND, ORGANIZATIONAL BEST PRACTICES, AND OF COURSE, MOST IMPORTANTLY, OUR STAKEHOLDER FEEDBACK.

AND THEN WE WILL PROVIDE AN UPDATE ON OUR PROGRESS AND THEN OUR NEXT STEPS.

SO REALLY THROUGH THIS PRESENTATION WE WANT TO SHARE WITH YOU OUR FRAMEWORK FOR THE STRATEGY, WHICH WE DID APPRECIATE THE OPPORTUNITY TO DO SO WITH EACH OF YOU OVER THE LAST COUPLE OF MONTHS.

WHY THIS WORKS AND WHAT WE'RE TRYING TO ACHIEVE BY THE END OF THIS PARTICULAR FISCAL YEAR SO THAT WE CAN DELIVER ARE CONSISTENT AND ACCESSIBLE COMMUNICATION FOR ALL OF OUR STAKEHOLDERS, BUT ADDITIONALLY.

REPRESENT OUR BRAND IDENTITY AS THE GLOBAL CITY THAT WE ARE BECOMING AND ENSURE THAT ALL OF OUR STAKEHOLDERS, ESPECIALLY OUR RESIDENTS, FEEL CONFIDENT THAT THEIR VOICES ARE ALSO BEING HEARD.

SO IN THIS NEXT SLIDE, IT TALKS ABOUT WHAT IS OUR OVERARCHING GOAL.

WELL, I CAN TELL YOU FROM ALL OF OUR STAKEHOLDER ENGAGEMENT, WHETHER IT'S WITH EACH OF YOU, OUR RESIDENTS, OUR CIVIC ORGANIZATIONS, OUR NONPROFIT COMMUNITY.

I GOT TO SAY, WE'VE HEARD ONE CLEAR AND SUCCINCT MESSAGE THAT THE CITY OF DALLAS MUST EARN ITS TRUST.

AND THAT'S CRITICAL, RIGHT? BUT WE ACHIEVED THIS IN TWO KEY WAYS.

ONE OF THEM IS BY DELIVERING EXCELLENT SERVICE.

IT'S PRODUCING QUALITY WORK THAT MEETS THE NEEDS OF OUR RESIDENTS AND HONORS OUR COMMITMENT TO THE PEOPLE WE SERVE.

SECONDLY, AND THIS IS WHAT WE'RE GOING TO TALK ABOUT TODAY IS ESTABLISHING A CLEAR, CONSISTENT, RELIABLE AND EQUITABLE COMMUNICATION STRATEGY THAT EFFECTIVELY CONNECTS, COLLABORATES AND ENGAGES WITH OUR COMMUNITY.

SO AGAIN, TODAY WE'RE GOING TO FOCUS ON THIS STRATEGY.

AND IT'S ABOUT CREATING A STRONG UNIFIED MESSAGING IDENTITY THAT REFLECTS WHO WE ARE AS A CITY WHILE ENSURING TRANSPARENCY AND ACCOUNTABILITY IN HOW WE ENGAGE INTERNALLY WITH OUR TEAM MEMBERS AND EXTERNALLY WITH ALL OF OUR STAKEHOLDERS.

TOGETHER, THESE EFFORTS ARE ESSENTIAL TO BUILDING THAT PRECIOUS TRUST THAT WE WANT TO BUILD AND SOLIDIFY WITH OUR RESIDENTS.

SO I JUST WANT TO SHARE SOME BACKGROUND INFORMATION WITH YOU ALL TO GUIDE OUR EFFORTS.

WE DID DRAW FROM BEST PRACTICES ORGANIZATIONALLY IN BOTH BOTH THE PUBLIC AND THE PRIVATE SECTOR, SMALL AND LARGE.

AND WE NOTICED THAT WE, YOU KNOW, MANY OF THESE BEST PRACTICES EMPHASIZED WHAT A STRONG ORGANIZATIONAL IDENTITY LOOKED LIKE, WHAT CONSISTENT BRANDING LOOKED LIKE, AND STRATEGIC MESSAGING.

SO I'M NOW GOING TO TURN IT OVER TO DEPUTY DIRECTOR RICK ERICKSON, WHO WILL GO THROUGH THESE ELEMENTS, WHICH ARE ALL CRITICAL TO FOSTER ENGAGEMENT, LOYALTY AND TRUST WITH OUR STAKEHOLDERS.

THANK YOU. THANK YOU. ELIZABETH.

BUILDING ON THE ONE FRONT DOOR STRATEGY IS A MULTI-LAYERED PROCESS THAT, WHEN IMPLEMENTED CORRECTLY, WORKS EFFECTIVELY AND ORGANIZATIONS OF ALL SIZES. THE REASON IT WORKS IS SIMPLE.

IT STREAMLINES HOW AN ORGANIZATION COMMUNICATES AND PRESENTS ITSELF BOTH INTERNALLY AND EXTERNALLY.

[03:15:07]

IN OUR CASE, THIS MEANS CREATING A UNIFIED AND CONSISTENT APPROACH TO SERVE OUR DIVERSE CUSTOMERS OUR CITY OF DALLAS TEAM MEMBERS, OUR RESIDENTS, OUR CITY COUNCIL MEMBERS, ARE AND THE STAKEHOLDERS WHO INTERACT WITH THE CITY.

WE'VE SPENT A SIGNIFICANT AMOUNT OF TIME RESEARCHING BEST PRACTICES IN BOTH THE PUBLIC AND THE PRIVATE SECTORS.

BUT MORE IMPORTANTLY, AS ELIZABETH MENTIONED, WE SHAPED THIS STRATEGY BASED ON DIRECT FEEDBACK FROM OUR STAKEHOLDERS, ENSURING THAT IT ALIGNS WITH THEIR NEEDS AND THEIR EXPECTATIONS.

THE STRATEGY BUILDS ON ITSELF, STARTING WITH THE FOUNDATION OF OUR ORGANIZATIONAL IDENTITY.

IT'S LIKE SOLVING A PUZZLE ONE PIECE.

WHETHER IT'S CONSISTENT MESSAGING, CLEAR BRANDING, OR RELIABLE COMMUNICATION CHANNELS WORKS TOGETHER TO CREATE A COHESIVE PICTURE THAT FOSTERS TRUST AND ENGAGEMENT.

THIS LAYERED APPROACH ENSURES WE DON'T JUST COMMUNICATE EFFECTIVELY, BUT ALSO REFLECT THE VALUES AND GOALS OF DALLAS AS A CITY.

AS I MENTIONED EARLIER, WE EVALUATED BEST PRACTICES AND GATHERED STAKEHOLDER FEEDBACK TO SHAPE THE STRATEGY.

THIS SLIDE ILLUSTRATES THE IMPORTANCE OF A DEFINED AND COHESIVE VISUAL IDENTITY AND HOW IT CONNECTS TO KEY ELEMENTS LIKE MESSAGING, PROTOCOLS, AND USER FRIENDLY WEBSITE.

A USER FRIENDLY WEBSITE THAT CLEARLY OUTLINES SERVICES AND INFORMATION.

A COHESIVE APPROACH BECOMES ESPECIALLY CRITICAL DURING A CRISIS, WHEN A BRAND HAS ESTABLISHED TRUST.

THROUGH EXCELLENT SERVICE DELIVERY AND CONSISTENT PRESENTATION, ITS CUSTOMERS ARE MORE LIKELY TO TRUST ITS COMMUNICATIONS, WHETHER THROUGH A WEBSITE, SOCIAL MEDIA, OR OTHER CHANNELS.

THIS APPROACH NOT ONLY BUILDS TRUST, BUT ALSO HELPS THE ORGANIZATION SAVE TIME AND RESOURCES BY BEING PROACTIVE VERSUS REACTIVE. IT ENSURES MORE EFFECTIVE ENGAGEMENT AND ENABLES US TO REACH PEOPLE WE MIGHT OTHERWISE MISS.

THE ONE FRONT DOOR STRATEGY WORKS BECAUSE IT STREAMLINES COMMUNICATION, ENHANCES CROSS DEPARTMENT COLLABORATION, AND ENSURES CONSISTENT, PROACTIVE MESSAGING, ALL WHILE DELIVERING COST SAVINGS AND BETTER TARGETED OUTREACH.

THIS STRATEGY IS A TOOL THAT OUR COUNCIL OFFICERS CAN USE TO BUILD UPON, AND SERVES AS AN OPPORTUNITY TO STANDARDIZE HOW WE PROMOTE MAJOR CITY EVENTS LIKE NATIONAL NIGHT OUT OR BUDGET TOWN HALLS.

HISTORICALLY, THE CITY OF DALLAS HAS NOT HAD A COHESIVE COMMUNICATIONS STRATEGY, SO IT'S UNDERSTANDABLE THAT DEPARTMENTS HAVE PURSUED THEIR OWN IDENTITIES TO BUILD TRUST WITHIN THEIR AREAS OF FOCUS.

WHILE THIS MAKES SENSE ON AN INDIVIDUAL LEVEL, IT CREATES CHALLENGES WHEN VIEWED ACROSS THE ORGANIZATION AS A WHOLE.

THROUGH STAKEHOLDER ENGAGEMENT, WE GATHERED INFORMATION FROM DIVERSE GROUPS ACROSS RACE, ETHNICITY, GENDER, GEOGRAPHY, AGE, LANGUAGE AND EVEN RESIDENTS WITHOUT INTERNET ACCESS.

WE WANT TO UNDERSTAND HOW PEOPLE PERCEIVE THE CITY'S COMMUNICATION EFFORTS.

THE PHASES.

THE PHRASES ON THIS SLIDE REFLECT THE FEEDBACK WE RECEIVED ABOUT OUR CURRENT MESSAGING, VISUAL IDENTITY WEBSITE AND 311 SERVICES.

THIS ENGAGEMENT UNDERSCORED THE NEED FOR A UNIFIED APPROACH THAT ALIGNS MESSAGING AND VISUAL IDENTITY ACROSS DEPARTMENTS, WHILE MAINTAINING FLEXIBILITY. WE WANT TO EMPHASIZE THAT THIS STRATEGY WILL NOT LIMIT COUNCIL OFFICES FROM TAILORING THEIR NEWSLETTERS OR USING DISTRICT LOGOS. INSTEAD, IT WILL PROVIDE A CENTRALIZED TOOLKIT THAT SERVES AS A STRONG FOUNDATION FOR DEPARTMENTS AND COUNCIL OFFICES TO BUILD ON. BY STANDARDIZING OUR APPROACH, WE CAN ALSO BETTER PROMOTE CITYWIDE INITIATIVES SUCH AS NATIONAL NIGHT OUT OR BUDGET TOWN HALLS, ENSURING CONSISTENT MESSAGING AND EFFICIENT RESOURCE USE.

THE GOAL IS CLEAR CREATE A COHERENT, A COHESIVE BRAND IDENTITY, ALIGN DEPARTMENTAL COMMUNICATIONS AND IMPROVE EFFICIENCY, ALL THE WHILE BUILDING TRUST FOR OUR STAKEHOLDERS.

NOW WE WILL TALK ABOUT WHAT WE'VE ACCOMPLISHED OVER THE LAST SEVERAL MONTHS.

WE BUILT THE FOUNDATION THROUGH EXTENSIVE STAKEHOLDER ENGAGEMENT CONDUCTED OVER SEVERAL MONTHS, INCLUDING IN-PERSON MEETINGS WITH TEAM MEMBERS AND FIELD WORK.

EXCUSE ME, MR. MAYOR.

WHAT SLIDE ARE WE ON? TEN. PAGE TEN.

PAGE TEN HAS A PICTURE OF THIS.

OH, THERE. YOU CAN SEE IT RIGHT THERE.

IT'S TOO SOON.

[03:20:03]

IT'S TOO SOON STILL.

WE BUILT. THANK YOU.

WE BUILT THE FOUNDATION TO EXTENSIVE STAKEHOLDER ENGAGEMENT CONDUCTED OVER SEVERAL MONTHS, INCLUDING IN-PERSON MEETINGS WITH TEAM MEMBERS AND FIELDWORK.

THE PROCESS INCLUDED EVALUATING CURRENT PRACTICES, REFINING PROCESSES, AND DEVELOPING A STRATEGIC FRAMEWORK.

WE PRIORITIZE CROSS-DEPARTMENT COLLABORATION AND INITIATED THE CREATION OF STANDARDIZED CREATIVE CONCEPTS TO ENSURE CONSISTENCY IN THE COMMUNICATION.

NEXT SLIDE.

I'M SORRY. ONE THING.

OKAY. WE'VE ALREADY TAKEN SEVERAL STEPS TO IMPLEMENT THIS STRATEGY, INCLUDING IDENTIFYING SUBJECT MATTER EXPERTS FOR KEY PILLARS, RECRUITING KEY LEADERSHIP POSITIONS, AND LAUNCHING PROACTIVE COMMUNICATION CHANNELS.

IN ADDITION, WE'VE DEVELOPED SOLUTIONS TO ENGAGE EMPLOYEES WHO DO NOT WORK AT CITY HALL OR WHO DO NOT HAVE INTERNET ACCESS.

NOW, I'LL TURN IT OVER TO DIRECTOR DAVID BAZZI.

FAST. OKAY, GREAT.

THANK YOU RICK. SO TO ENSURE CONSISTENCY, WE'VE CREATED TOOLS SUCH AS DEPARTMENT LOGO, LOCKUPS, EMAIL SIGNATURE GUIDELINES AND A SOCIAL MEDIA GRAPHICS TOOLKIT.

ON THE NEXT SLIDE, YOU'LL FIND EXAMPLES OF SOCIAL MEDIA TEMPLATES THAT ARE STANDARDIZED AND VISUALLY ALIGNED.

THESE TEMPLATES WILL ALLOW FOR STREAMLINED AND PROACTIVE MESSAGING CITY WIDE.

MOVING FORWARD. ON TO THE NEXT SLIDE.

WE HAVE SET SOME AMBITIOUS GOALS THAT WITH THE RIGHT TOOLS, WE KNOW WE CAN ACCOMPLISH OVER THE NEXT SEVERAL MONTHS.

SLIDE 15 HIGHLIGHTS MILESTONES FOR THIS FISCAL YEAR, WHICH INCLUDES FINALIZING A RECRUITMENT AND RETENTION FRAMEWORK.

THIS IS ALSO FOR THE DALLAS POLICE DEPARTMENT AND DALLAS FIRE RESCUE.

AND NOT JUST TRADITIONAL NON-CIVIL AND CIVIL SERVICES.

WE'RE LOOKING AT CONSOLIDATING INDIVIDUAL DEPARTMENT MARKETING INITIATIVES THAT HAVE THE SAME THEMES INTO OVERARCHING CITYWIDE CAMPAIGNS, AS WELL AS REFRESHING THE CITIES AND THREE ON ONES WEBSITE.

THE GREEN TEXT SIGNIFIES PROJECTS WHERE WE WANT TO LEAN ON A VENDOR'S EXPERTISE, WHICH IS A GREAT SEGUE FOR SLIDE 17.

SO OUR DEPARTMENT INTENDS TO BRING A FUTURE ITEM FOR COUNCIL CONSIDERATION TO ESTABLISH A COOPERATIVE PURCHASE AGREEMENT WITH ALFA BUSINESS IMAGES.

OUR INTERLOCAL AGREEMENT WITH DALLAS COUNTY ALLOWS FOR THE OPPORTUNITY TO PIGGYBACK OFF OF THE COUNTY'S TRANSPARENT RFP BIDDING PROCESS THAT BEGAN IN DECEMBER OF 2023.

THE COUNTY RECEIVED NINE RESPONSES FROM THE VENDING COMMUNITY AND APPROVED A CONTRACT WITH ALFA BUSINESS IN JUNE OF 2024.

SO WHY THE VENDOR? ABI IS A PROVEN LOCAL WNBA BUSINESS WITH RELEVANT EXPERIENCE AND IS THE AGENCY OF RECORD FOR DFW AIRPORT.

DALLAS ECONOMIC DEVELOPMENT CORPORATION AND DALLAS EXECUTIVE AIRPORT.

UTILIZING THE VENDOR WILL ALLOW US TO MAXIMIZE THE USE OF EXISTING APPROVED BUDGET FOR THE CURRENT FISCAL YEAR, FY 25.

FOR THIS FISCAL YEAR, WE HAVE APPROXIMATELY 437,000 ALLOCATED IN ARPA REDEVELOPMENT FUNDS AND 100,000 IN THE GENERAL FUND.

THE REMAINING FOUR YEARS ARE SUBJECT TO ANNUAL APPROPRIATIONS AND THE AMOUNT OF 463,000.

PLEASE NOTE THAT THE DOLLAR AMOUNT FOR THE REMAINING FOUR YEARS WAS CORRECTED.

THE NUMBER WAS TRANSPOSED IN THE ORIGINAL SLIDE DECK THAT WAS POSTED.

ELIZABETH. THANKS, DAISY.

I'LL CLOSE IT OUT. JUST AS A POINT OF REFERENCE AS PART OF THIS PROCESS OVER THE LAST TWO YEARS, THE CITY OF DALLAS HAS SUCCESSFULLY LEVERAGED ILAS TO ESTABLISH CONTRACTS FOR OVER 45 CONSENT AGENDA ITEMS TOTALING MORE THAN $88 MILLION.

THESE AGREEMENTS HAVE PROVEN TO EXPEDITE THE PROCUREMENT PROCESS, ALLOWING US TO OPERATE AT THE SPEED OF BUSINESS.

AND I WANT TO DRILL DOWN ON JUST ONE OF THOSE CONSENT AGENDA ITEMS IN EARLY 2024, THE CITY COUNCIL APPROVED ON CONSENT A SIMILAR AGENDA ITEM DIRECTLY BETWEEN A DEPARTMENT AND A MARKETING VENDOR, USING $1.7 MILLION OF THAT DEPARTMENT'S OWN MONEY.

THAT CONTRACT IS ONLY ALLOWING THE DEPARTMENT TO USE THE VENDOR FOR THREE YEARS WITH TWO ONE YEAR RENEWAL OPTION.

THIS PARTICULAR FUTURE AGENDA ITEM THAT WE WOULD BRING TO COUNCIL IS ACTUALLY CITYWIDE, NOT ALLOCATED TO ONE DEPARTMENT.

IT'S OVER FIVE YEARS AND SUBJECT TO FUTURE BUDGET APPROPRIATIONS.

SO WE APPRECIATE YOUR TIME AND LOOK FORWARD TO KEEPING YOU UPDATED ON OUR PROGRESS.

AND CONTINUING TO COLLABORATE WITH EACH OF YOU AND OUR ADDITIONAL STAKEHOLDERS.

THANK YOU. ALL RIGHT.

GOOD JOB. ON YOUR FIRST PRESENTATION TO THE CITY COUNCIL.

THANK YOU FOR THAT. MISS SCHULTZ, YOU RECOGNIZED FOR FIVE MINUTES.

WE'RE ON ITEM C, EVERYONE.

[03:25:01]

THANK YOU. SO I JUST WANT TO BE CLEAR ABOUT WHAT YOU'RE PROPOSING.

IT'S WHAT'S IN BOLD ON PAGE 15.

IS THAT CORRECT? THAT'S WHAT WILL BE IN THE CONTRACT.

THE CONTRACT IS NOT SPECIFIC TO THESE PARTICULAR ITEMS. THESE ARE BASED ON WHAT WE KNOW ARE PROJECTED.

NEEDS ARE FOR THE FISCAL YEAR.

THE CONTRACT ALLOWS FOR US TO HAVE A WIDER BREADTH SHOULD WE NEED IT.

AND THESE ARE BASED ON WHAT WE HAVE CURRENTLY BUDGETED IN OUR CURRENT FISCAL YEAR THAT WE ARE HOPING TO ACCOMPLISH, SUBJECT TO THE VENDOR APPROVAL.

OKAY, WAIT. LET ME SEE IF I CAN SAY THAT BACK TO YOU IF I UNDERSTOOD.

SO WE'RE LOOKING AT WE'RE LOOKING AT $100,000 A YEAR.

THEY'RE GOING TO GET YOU SAID IT'S A FIVE YEAR CONTRACT FOR $537,000.

IS THAT CORRECT? THE REMAINDER OF THE FOUR YEARS, THOSE HUNDRED THOUSAND DOLLARS OR SUBJECT TO FUTURE BUDGET APPROPRIATIONS.

WHAT WE HAVE CURRENTLY BUDGETED IN THE FISCAL YEAR 24, 2025 IS OUR.

WE'D LIKE TO REPROGRAM OUR ARPA DOLLARS AND THE CURRENT $100,000 THAT HAVE ALREADY BEEN ALLOCATED FOR IN OUR PROFESSIONAL SERVICES BUDGET THAT HAS BEEN ALLOCATED FOR THIS PARTICULAR FISCAL YEAR, THESE PHASES OVER 90 DAYS, Q3, FY 2025 AND Q4 2025.

THAT IS WHAT WE HOPE TO ACCOMPLISH WITH THE APPROPRIATION THAT WE HAVE FOR THIS FISCAL YEAR.

SO WE'RE GOING TO GIVE THEM, SORRY, WE'RE GOING TO GIVE THEM 400, $537,000.

THEY'RE GOING TO LOOK AT THIS LIST OF THE ROADMAP.

THEY'RE GOING TO SEE IF THAT'S WHAT FOR SURE NEEDS TO BE DONE RIGHT.

I'M JUST BECAUSE IT'S A PROJECT BY PROJECT BASIS.

WE ARE GOING TO BID OUT EACH OF THESE PROJECTS THAT WE WOULD LIKE TO ACCOMPLISH TO THEM, AT PROVIDE TO THEM WHAT OUR PARAMETERS ARE AND IF IT'S WITHIN OUR SCOPE OR THE SCOPE OF WORK AND OUR BUDGET, THEN WE WILL BE ABLE TO PROCEED WITH THAT.

OTHERWISE, WE MAY HAVE TO MOVE SOME OF THESE GOALS TO A LATER FISCAL A LATER PHASE, BECAUSE THIS IS ALL SUBJECT TO BUDGET APPROPRIATION.

WELL, NOT THIS. THIS IS SUBJECT TO I'M I'M LOSING IT IN TERMS OF TRYING TO UNDERSTAND.

SO YOU'RE ASKING FOR PERMISSION TO USE 537,000 NOW, RIGHT NOW, TO GIVE TO THIS ONE COMPANY TO DO THE THINGS THAT ARE, IN THEORY, IN PHASES TWO AND THREE AND FOUR, BUT THEY'RE GOING TO HAVE TO BID EACH JOB WITHIN THAT 537,000 THE.

YES, MA'AM. OKAY, SO.

SO WE DON'T KNOW.

THEY MAY SAY, OKAY, IT'S GOING TO BE 487 JUST TO FINALIZE AND DEPLOY THE RECRUITMENT AND RETENTION MARKETING, BUT BECAUSE WE'RE GIVING ALL THE MONEY TO THEM IN ADVANCE, OR AT LEAST PROMISING IT TO THEM, WE COULD GET OUT OF LUCK.

SO HOW DOES THAT HOW IS THAT GOING TO WORK? WE DON'T KNOW. SAYING, I'M SORRY, WE'RE NOT USING AN ILA WITH THEM WHERE THEY'RE GOING TO HAVE A CONTRACT THAT DOES NOT PROHIBIT US FROM ONLY USING THEM SPECIFICALLY.

FIRST OF ALL, AS A VENDOR, THEY ARE NOT ON A RETAINER AND THEY ARE ON A PROJECT BY PROJECT BASIS.

WE ARE WANTING TO LEVERAGE A CO-OP AGREEMENT, AND THIS WOULD BE SIMILAR IF WE WERE TO DO A FULL RFP PROCESS.

THE ONLY DIFFERENCE WOULD BE IS THAT IT WOULD TAKE A LOT LONGER.

SO WE WOULD NOT BE ABLE TO ACCOMPLISH THIS.

BUT WE ARE NOT ASKING IN A FUTURE AGENDA ITEM TO ASK CITY COUNCIL JUST TO GIVE US $500,000 SO THAT WE CAN JUST GIVE IT TO A VENDOR.

WE ARE SAYING WE HAVE ALL OF THESE MILESTONES THAT WE WOULD LIKE TO ACCOMPLISH.

THIS IS THE VENDOR WE WOULD LIKE TO.

USE, IF IT IS THE WILL OF THE COUNCIL TO ALLOW US TO USE THAT VENDOR THROUGH THE CO-OP, THEN WE WILL BE ABLE TO GO TO THAT VENDOR AND SAY, THIS IS WHAT WE WOULD LIKE TO ACCOMPLISH IN PHASE TWO, HELP US PRICE OUT BECAUSE WE ARE USING THE DALLAS COUNTY RATE SHEET, WHICH IS ALSO ON A PROJECT BY PROJECT BASIS. SO IT WOULD ALLOW FOR US TO ACTUALLY HAVE SOME FLEXIBILITY IN WHAT WE ARE TRYING TO ACHIEVE.

AND I THINK, DAISY, YOU MIGHT WANT TO SAY I DON'T NEED OKAY, HERE'S WHAT'S WHAT I SEE IS MISSING.

FIRST OF ALL, THE FACT THAT THE COUNTY IS USING THEM DOESN'T DO ANYTHING FOR ME.

SO I WOULDN'T LIKE USE THAT AS THE LOGIC MODEL.

NOT THAT THERE'S ANYTHING BAD WITH IT, BUT I THINK WE NEED I MEAN, WE WE'VE TALKED ABOUT THIS.

WE TALKED ABOUT IT IN COMMITTEE, THE CONCERNS ABOUT THEIR, THEIR PAST WORK IN TERMS OF LIKE THE CENSUS AND OTHERS.

SO THAT'S ONE PIECE.

THE OTHER PIECE IS THERE'S NOTHING IN THERE FOR TRAINING.

THERE'S NOTHING IN HERE THAT WE TALKED ABOUT FOR YOU, FOR UNIFYING ANY OF THE MESSAGING AND HELPING WITH MCC.

I DON'T SEE ANY BRAND CLARITY.

[03:30:01]

I SEE LITTLE FLAGS OFF OF THE LOGO, IF THAT'S WHAT THAT IS.

SO THAT'S THOSE ARE MY CONCERNS ON THIS.

IN ADDITION, I DON'T SEE AND I DON'T SEE ANY METRICS ON THIS THAT WE CAN USE AS A COUNCIL TO SAY WHETHER OR NOT WE GOT OUR MONEY'S WORTH FROM THESE ARPA DOLLARS ON THIS.

SO I JUST WANT TO I MEAN, WE HAVE SPENT I FORGOT WHAT THE, THE, THE PAST CONTRACT WAS FOR MARKETING THAT WE GOT NOTHING FROM OR VERY LITTLE FROM OR CERTAINLY NOTHING THAT WE CAN MEASURE FROM.

AND SO I DON'T WANT TO DO THIS AGAIN, AND I'M NOT INTERESTED IN SAYING YES.

HERE'S ANOTHER BLANK CHECK FOR THIS.

SO I DON'T KNOW WHAT'S DIFFERENT IN THIS VERSUS THE LAST BECAUSE THE LAST PROPOSAL FOR A HUGE MULTI-MILLION DOLLAR MARKETING CAMPAIGN WAS.

WAS NOT MUCH DIFFERENT IN TERMS OF THE FACT THAT IT WAS GOING TO WE WERE GOING TO WORK ON DIFFERENT PROJECTS AND IT WAS GOING TO BE CITY WIDE AND ALL THOSE THINGS.

SO I'M STILL VERY CONFUSED ABOUT WHAT WHERE THE VALUE ADD IS IN THIS.

I AM NOT DISPUTING IN ANY WAY, SHAPE OR FORM YOUR NEED TO DO THIS.

OKAY? I THINK IT'S REALLY ESSENTIAL THAT YOU THAT WE INVEST IN OUR COMMUNICATIONS AND IN OUR MARKETING.

I LOVE THE IDEA OF THE SORT OF ONE FRONT DOOR APPROACH.

I DON'T MIND THE STABLE.

I FORGOT THE WORD YOU USED FOR IT, BUT WHERE YOU CAN BID IT OUT? CO-OP, I THINK YOU USED FOR IT WHERE THERE COULD BE DIFFERENT AGENCIES WITHIN THEIR THEIR SHOP THAT COULD MAYBE DO ONE PIECE OR ANOTHER PIECE DIFFERENTLY.

WHAT I'M CONFUSED AND FRUSTRATED ABOUT ON THIS IS I DON'T THINK IT'S COMPLETE.

I DON'T THINK IT'S MEASURABLE.

AND SO I DON'T KNOW HOW WE'RE GOING TO TURN AROUND AND GIVE $500,000 TOWARD THIS AND THEN TURN AROUND AND THEN ASK FOR ANOTHER $400,000 A YEAR. OR IF IT'S 100,000 A YEAR, I STILL AM CONFUSED ABOUT WHAT THAT IS.

IT JUST SAYS REMAINING FOUR YEARS FOR 36.

IS THAT ANNUALLY? IS THAT ONE ONE TIME? SO THAT'S $100,000 A YEAR.

SO FOR $1 MILLION TO GET ALL OF THESE THINGS DONE ON HERE, PLUS ALL THE THINGS THAT ARE NOT ON HERE DONE, I, I WITH ONE COMPANY THAT HAS YET TO BE PROVEN IN THE CITY.

I I'M CONCERNED.

THAT'S ALL I'M SAYING. I MEAN, IT'S NOT A VOTE, IT'S A BRIEFING.

BUT THOSE ARE MY THAT'S MY FEEDBACK BACK TO YOU ABOUT THIS.

AND WE HAVEN'T TALKED ABOUT IT SINCE THEN, SINCE YOUR LAST BRIEFING.

AND SO I DON'T WE DIDN'T HAVE A CHANCE TO FLESH ANY OF THIS OUT IN ADVANCE.

AND THIS IS SO THAT'S WHERE I AM ON IT.

THANK YOU, MR. MAYOR.

MR. MAYOR, IF I COULD JUST JUMP IN FOR JUST A MINUTE.

AND THANK YOU SO VERY MUCH FOR YOUR COMMENTS, COUNCILWOMAN SCHULTZ.

I WANT TO MAKE IT VERY CLEAR THAT WHAT WE'VE LAID OUT IS A PLAN, AND THIS PLAN IS BASED ON WHAT WE BELIEVE THAT WE CAN ACHIEVE IN THE UPCOMING YEAR.

IT'S NOT A PLAN THAT TALKS ABOUT EVERY SINGLE THING THAT WILL HAPPEN OVER THE THE COURSE OF HOW WE CONTINUE TO IMPROVE AS A CITY AND HOW WE COMMUNICATE.

SO I DON'T WANT STAFF TO TO BE ACCUSED OR MAKE IT LOOK LIKE THEY'RE NOT THINKING MORE BROADLY.

THERE ARE THINGS ON THIS LIST THAT WILL ACTUALLY BE DONE BY US THAT WE BELIEVE THAT WE CAN DELIVER WITHOUT HAVING TO HAVE AN OUTSIDE VENDOR TO SUPPORT. SO WHEN YOU LOOK AT THE CITYWIDE COMMUNITY ENGAGEMENT AND YOU THINK ABOUT MESSAGING, THAT'S WHERE THOSE THINGS ACTUALLY FALL AND MAY NOT NECESSARILY BE SOMETHING THAT WE HAVE TO HAVE AN OUTSIDE VENDOR TO DO.

AT THE END OF THE DAY, I THINK IT WAS REALLY ABOUT US LAYING OUT A STRATEGY, CLEARLY UNDERSTANDING CAPACITY THAT WE CURRENTLY HAVE.

THE REFRESH OF THE WEBSITE IN ITSELF IS PROBABLY EVEN LONGER THAN A ONE YEAR PROJECT, SO WHAT WE WANTED TO DO WAS TO TAKE ADVANTAGE OF WHAT WE CURRENTLY HAVE IN SOME OF THE ARPA DOLLARS, BE ABLE TO PUT THAT TO THE BEST POSSIBLE USE.

AND WE DO BELIEVE THAT THERE WILL BE ADDITIONAL THINGS THAT WE WILL NEED THAT WILL HAVE TO COME BACK TO THE CITY COUNCIL.

WE CAN DO THAT AS PART OF THE BUDGET PROCESS TO MAKE SURE THAT IT'S VERY CLEAR, AND WE TALK ABOUT WHAT THOSE DELIVERABLES ARE GOING TO BE.

BUT IF WE JUST TOOK THAT ONE EXAMPLE, I WILL TELL YOU, EVERY ORGANIZATION THAT WE'VE REACHED OUT TO, JUST ABOUT THE REFRESH OF THE WEBSITE IS MILLIONS OF DOLLARS.

IT'S NOT GOING TO BE A HALF A MILLION.

SO I DON'T WANT TO GIVE THE IMPRESSION THAT THIS IS ABOUT US ONLY DOING THINGS THAT WE CAN ONLY DO WITH THE VENDOR.

THERE'S GOING TO BE A COMBINATION, AND WE WILL HAVE TO COME BACK AND TALK TO THE COUNCIL ABOUT ADDITIONAL RESOURCES TO REALLY BE ABLE TO MEET SOME OF THOSE UNMET NEEDS ON THE COMMUNICATIONS FRONT.

SO I JUST WANTED TO MAKE SURE THAT WE WERE CLEAR ABOUT WHAT WE'RE REALLY TRYING TO ACHIEVE IN THIS UPCOMING YEAR.

SO I THINK IT'S EVERYTHING IN THE GREEN IS WHAT IS WHAT WE'RE ACTUALLY SORT OF BIDDING OUT, SO TO SPEAK.

CORRECT. AND THE REASON IS INTERNAL AND THE REASON WHY IT'S ABOUT DOING IT ON A PROJECT BY PROJECT, BECAUSE OF THE SCOPES AND BASED ON WHAT THE DELIVERABLES THEN NEED TO BE, WE REALLY WANT TO TAKE ADVANTAGE OF WHAT THAT MARKET WILL THEN COME BACK AND DEMONSTRATE FOR US.

SO WE HAVE NOT SENT OUT AN RFP THAT DOES EACH ONE OF THESE.

[03:35:02]

WE HAD A GENERAL CONTRACT, AS YOU KNOW, IN PLACE THROUGH FORMER LEADERSHIP FOR COMMUNICATIONS.

I WILL TELL YOU THAT THERE ARE SOME PITFALLS THAT WE LEARNED ABOUT HOW NOT TO DO IT THAT WAY.

AND THIS IS THE APPROACH THAT WE FEEL THAT WILL ALLOW FOR US TO LOOK AT IT ON A PROJECT BY PROJECT BASIS AND HAVE A VENDOR THAT WE CAN THEN GO TO SEE WHAT THE PRICING WOULD BE, AND THEN COME BACK AND THEN DEVELOP BUDGET AND PLANS AROUND IT.

SO THAT'S REALLY THE APPROACH THAT WE'RE TRYING TO TAKE TODAY.

BUT WE DO. BUT I DO APPRECIATE YOUR COMMENTS.

THANK YOU. CHAIRMAN GRACEY, YOU RECOGNIZED FOR FIVE MINUTES.

ALL RIGHT. THANK YOU.

THANK YOU FOR PUTTING THIS TOGETHER.

AND I JUST WANT TO START, LIKE, YESTERDAY, I LITERALLY HAD A MEETING WITH THE DEVELOPER, AND WE SPENT, AS I'M SURE YOU ALL HAVE EXPERIENCED, ABOUT THE FIRST 20 MINUTES, KIND OF COMPLAINING ABOUT THE EXPERIENCE.

THIS IS THE THEME WE'RE TALKING ABOUT TODAY, THE EXPERIENCE WITH THE CITY OF DALLAS.

THIS IS THE THEME, THE EXPERIENCE, THE EXPERIENCE.

WHAT ARE YOU HAVING AS A CONSUMER? WHAT ARE YOU HAVING AS A BUSINESS? WHAT TYPE OF EXPERIENCE AND THEIR EXPERIENCE WAS 20 MINUTES OF NEGATIVITY, IF I'M BEING FRANK, AND IT WAS THE EXPERIENCE OF ABOUT TRYING TO GET THE PERMITTING PROCESS, TRYING TO COME DOWN TO THE OFFICE AND PHYSICALLY IN PERSON WAS A BAD EXPERIENCE AND THEIR VIRTUAL EXPERIENCE WAS A BAD EXPERIENCE.

SO THAT'S 20 MINUTES OF THESE BAD EXPERIENCES THAT I HAD TO WAIT.

AND THEN THEY WENT ON TO TALK ABOUT WHAT THEY WERE TRYING TO DO AND ALL OF THAT.

BUT THAT WAS THE THEME ALMOST EVERY SINGLE TIME.

IT'S ABOUT, YOU KNOW, WHETHER THEY ARE IN PERSON OR ONLINE, BUT PARTICULARLY ONLINE.

SO I WANT TO MAKE SURE THAT THIS IS MEANT TO ADDRESS THE EXPERIENCES, NOT JUST FOR THE RESIDENTS, BUT ALSO SOME OF THE BUSINESSES AND ALL OF THAT.

RIGHT. AND AS FAR AS HOW WE'RE GOING ABOUT GETTING THIS SERVICES.

IT'S THROUGH THAT COOPERATIVE AGREEMENT.

AND DOES THE COOPERATIVE AGREEMENT ACCORDING TO THIS PLAN RIGHT HERE, EVERYTHING IN THAT COOPERATIVE AGREEMENT LANGUAGE, DOES IT GIVE YOU WILL EVERYTHING THAT'S LISTED IN TERMS OF SERVICES AND ALL OF THAT? DOES THAT GIVE YOU WHAT YOU NEED IN ORDER TO ACCOMPLISH THIS? AT LEAST THESE THINGS IN GREEN? YES, SIR. THANK YOU FOR YOUR COMMENTS AND YOUR QUESTION.

THE COOPERATIVE AGREEMENT CONTRACT THAT WE ARE LEVERAGING DOES ALLOW FOR US TO ACHIEVE WHAT WE ARE SEEKING IN GREEN, THAT WE BELIEVE THAT WE NEED SUPPORT FROM AN OUTSIDE ENTITY TO HELP US.

TO YOUR POINT ABOUT THE CUSTOMER EXPERIENCE, THIS ALLOWS US TO FOCUS ON WHAT WE NEED TO DELIVER AS A CITY IN THE COMMUNICATIONS DEPARTMENT, WHICH IS ENHANCING THE CUSTOMER EXPERIENCE.

AND THAT'S THROUGH UNIFIED MESSAGING, STREAMLINING, BEING PROACTIVE, RESPONSIVE TO YOUR POINT, NOT JUST TO OUR RESIDENTS.

WE'VE TALKED TO BUSINESS LEADERS, WE'VE TALKED TO CIVIC ORGANIZATIONS, WE'VE TALKED TO NON-PROFITS.

THEY'VE ALL SAID THE SAME THING.

EACH OF YOU ON CITY COUNCIL HAS SAID THE SAME THING.

WE NEED TO BUILD TRUST.

AND THAT COMES THROUGH SERVICE DELIVERY AND THE CUSTOMER EXPERIENCE.

AND SO WE DO BELIEVE THAT THIS CONTRACT WILL PROVIDE US FOR THE SCOPE, BECAUSE IT'S WIDE ENOUGH TO ALLOW US TO EITHER BE BROAD IF WE NEED TO BE, OR EVEN GO VERY MICRO, AS SOME OF THESE PLANNED INITIATIVES THAT WE WOULD LIKE TO ACHIEVE ARE VERY SPECIFIC, AND IT WILL ALLOW FOR US TO ALSO EVALUATE AT EVERY STEP HOW EFFECTIVE EACH OF THESE PIECES TO THIS PUZZLE ARE.

OKAY. WELL, THANK YOU FOR THAT.

I JUST AGAIN WANTED TO TO MAKE SURE IT'S REALLY TWO THINGS WE'RE TALKING ABOUT.

WE'RE TALKING ABOUT THE EXPERIENCE, BUT WE'RE ALSO TALKING ABOUT CAN THE CONTRACT AND THE WAY THAT WE'RE PROCURING THIS CONTRACT, DOES IT GIVE US EVERYTHING WE NEED IN ORDER TO MEET THESE GOALS? AND I THINK THE ANSWER WAS YES TO THAT.

SO I'M GOOD FROM THERE.

AND I'M GOING, ALL RIGHT.

I'M GOOD. THANK YOU, MR. MAYOR.

I'M GOING. ARE YOU GOING? OKAY. CHAIRWOMAN MENDELSOHN, YOU'RE RECOGNIZED FOR FIVE MINUTES.

THANK YOU. CAN YOU HEAR ME? YES, WE CAN HEAR YOU.

YOU CAN TAKE YOUR HAND DOWN TO.

OKAY, SO IN LOOKING AT THIS PRESENTATION, I SEE WORDS LIKE RESPONSIVE, ACCOUNTABLE, TRANSPARENT, TALKING ABOUT ORGANIZATIONAL PROMISE, PRIDE AND TRUST AND SERVICE DELIVERY.

WHAT SEEMS TO BE SO OFF BASE RIGHT HERE ARE THE PRIORITIES.

AND WHAT WE NEED.

THE SERVICE DELIVERY IS ACTUALLY GOING TO SAY LET OUR WORK BE OUR BRAND, NOT SOME SORT OF WORDSMITHING THAT'S GOING TO MAKE A BRAND OR IMAGE, THAT'S GOING TO MAKE A BRAND.

WE NEED TO ACTUALLY DO THE WORK.

AND IF WE WERE SERIOUS ABOUT LISTENING TO WHAT THE VOTERS JUST TOLD US IN NOVEMBER, IF WE WERE SERIOUS ABOUT LISTENING TO OUR RESIDENTS, WE WOULD BE USING THIS ARPA MONEY.

WE'D BE USING THESE FEDERAL FUNDS TO FIX OUR ROADS, TO REPLACE TRAFFIC SIGNALS, REPAIR OUR SIDEWALKS, REMOVE HOMELESS ENCAMPMENTS BY

[03:40:07]

POLICE VEHICLES, AUTOMATE SOME OF OUR CITY PROCESSES, UPDATE OUR IT SERVERS AND REPLACE MORE PLAYGROUNDS.

FIX OUR SIDEWALKS.

TAKE A PICTURE OF OUR DAYS AND HOURS OF LIBRARIES.

PUT IN BETTER TEEN PROGRAMING FOR OUR TEEN NIGHTS.

THERE'S A MILLION THINGS THAT WE OUGHT TO BE DOING, BUT THIS IS NOT IT.

AND THE PRIORITIES ARE JUST COMPLETELY OUT OF WHACK.

I CAN'T BELIEVE HOW MUCH TIME WE HAVE SPENT, NOT JUST TODAY, BUT OVER A COURSE OF SEVERAL MONTHS TALKING ABOUT THINGS LIKE BRANDING, TALKING ABOUT THINGS LIKE DIGITAL KIOSKS.

WHEN THE PRIORITIES OF THE CITY ARE NOT EITHER OF THOSE THINGS, THEY'VE NOT HAD ONE PERSON WHO HAS COME TO ME SAYING, YOU KNOW, IF ONLY THE CITY OF DALLAS WOULD BRAND ITSELF BETTER. NOT ONE PERSON HAS EVER SAID THAT.

SO I WOULD LIKE TO SAY, AS A REPRESENTATIVE OF DISTRICT 12, AS SOMEONE WHO IS SERVING THE CITY, WE NEED TO GET OUR PRIORITIES STRAIGHT.

THIS IS NOT THE PRIORITY, BUT THAT FUNDING TO THE THINGS THAT COULD ACTUALLY IMPROVE THE LIVES OF THE PEOPLE.

AND THAT'S THE ACTUAL WORK.

NOT THE IMAGING, NOT THE NICE WORDS, THE ACTUAL SERVICES BEING RESPONDED TO IN A TIMELY MANNER WITH EXCELLENCE.

AND I AM NOT GOING TO BE SUPPORTING THIS ITEM.

AND I CAN'T BELIEVE THAT HERE WE ARE AGAIN SPENDING TIME ON IT.

THANK YOU FOR JOINING US TO HEAR.

THIS. YOU SEEM LIKE YOU'RE ALL OKAY.

IT SHOULD BE GOOD. YEAH.

WE NEED YOU TO GO ON MUTE BECAUSE THERE'S A LOT OF BACKGROUND NOISE ON YOUR END.

CHAIRWOMAN MENDELSOHN.

I'M NOT SURE.

YEAH. OKAY.

OKAY. THANK YOU.

CHAIRMAN WEST, YOU'RE RECOGNIZED FOR FIVE MINUTES.

THANK YOU. MAYOR.

AND THANK YOU TO EVERYBODY FOR THE PRESENTATION.

SO I ALSO APPRECIATE YOU, ELIZABETH, GETTING BACK TO ME ON MONDAY WITH WITH MY QUESTIONS AND THE SCOPE OF WORK.

AND I WANT TO JUST GO STRAIGHT TO THAT.

MISS SCHULTZ HAD BROUGHT UP THE THE METRICS PART OF THIS, AND I'M NOT REALLY SEEING THAT IN THE SCOPE OF WORK.

CAN YOU TELL ME HOW THE SCOPE OF WORK CAME ABOUT? WHERE DID IT COME FROM, AND HOW IS IT APPLICABLE TO THE BUDGET THAT YOU'RE PROPOSING? MAY I ASK A CLARIFICATION QUESTION, IF YOU DON'T MIND? THANK YOU. SURE. YEAH. THE SCOPE OF WORK THAT YOU'RE REFERRING TO, ARE YOU REFERRING TO THE CONTRACT SCOPE OF WORK, OR WHAT WE'VE IDENTIFIED AS IMMEDIATE PRIORITIES FOR THE NEXT FISCAL YEAR, IF YOU DON'T MIND JUST CLARIFYING.

YEAH. SO I ASKED FOR THE SCOPE OF WORK FOR THE VENDOR, FOR WHAT YOU WANT THE VENDOR TO DO.

AND THE DOCUMENT THAT WAS SENT TO ME WAS ENTITLED SCOPE OF WORK AND IT'S EXHIBIT.

IT ALSO HAS EXHIBIT A ON IT.

IT'S THE COUNTY'S DOCUMENT.

SO I JUST MY ASSUMPTION IS THAT WE'RE JUST GOING TO BASICALLY USE THE COUNTY'S DOCUMENT AS OUR SCOPE OF WORK.

WE LIST IT.

YES, SIR. WE LISTED ALL THE THINGS THAT WE BELIEVE THAT WE WOULD NEED AS A CITY, AS PART OF A VENDOR PLAN.

VENDOR INVOLVEMENT THAT WE COULD HAVE IN OUR TOOLBOX, WHETHER IT WAS TO USE NOW OR LATER DOWN THE LINE IN THE CONTRACT.

SO THAT RELATES TO AN UMBRELLA, IF YOU WILL, OF WHAT IS GENERALLY AND THIS IS JUST REGULAR ORGANIZATIONAL TERMINOLOGY, MARKETING SERVICES. AND THERE ARE MANY THINGS THAT CAN FALL UNDER THAT.

THAT'S GRAPHICS, THAT'S CAMPAIGNS, THAT'S YOU KNOW, ANYTHING THAT FALLS UNDER THE TERM MARKETING IS UNDER THE SCOPE OF A CONTRACT.

SO WE WANTED TO ENSURE THAT WE HAD AS WIDE OF A NET THAT WE COULD CAST SO THAT WHEN WE MOVED FORWARD TO GET A LITTLE MORE MICRO IN WHAT OUR NEEDS WERE FOR US TO BE ABLE TO REALLY EXECUTE AGAINST OUR COMMUNICATIONS STRATEGY, WHICH WE KNOW HAS A LOT TO DO WITH THE COHESIVENESS AROUND OUR WEBSITE, OUR 311, OUR SOCIAL MEDIA GRAPHICS THAT WE WERE ABLE TO HAVE A WIDE ENOUGH NET TO THEN TURN AROUND AND SAY, OKAY, WELL, THIS IS WHAT WE NEED TO DO WITHIN THE FIRST 90 DAYS OF HAVING THIS PLANNED VENDOR INVOLVEMENT.

AND SO WE KNOW THAT WHAT WE HAVE PUT INTO PHASE TWO IS ACTUALLY PART OF.

WHILE IT'S NOT SPECIFIC, LIKE THE CONTRACT DOESN'T SAY DEVELOP CONTENT FOR CENTRALIZED DIGITAL ASSET VIDEO AND PHOTO LIBRARY BECAUSE THE COUNTY'S CONTRACT THAT WE ARE LEVERAGING DOES INCLUDE DEVELOPING ASSETS, DIGITAL ASSETS, CONTENT, VIDEO.

WE'RE ABLE TO SAY THAT'S IN OUR TOOLBOX.

AND SO WE KNOW THAT WE CAN LEVERAGE THIS VENDOR TO CREATE THESE TYPE OF ASSETS BECAUSE WE AS A CITY DO NOT HAVE.

I JUST WANT TO REITERATE, NOT ONLY DO WE NOT HAVE A CENTRALIZED PHOTO LIBRARY, WE ACTUALLY HAVE TO BUY THE PHOTOS.

[03:45:05]

SO WHEN YOU LOOK AT A PICTURE OF DOWNTOWN DALLAS, WE MAYBE HAVE A COUPLE OF PHOTOS THAT OUR INTERNAL TEAM HAS SHOT FOR US, AND THEN WE'RE JUST ROTATING THOSE PHOTOS OVER AND OVER AND OVER AGAIN.

SO WHEN YOU SEE VARIED IMAGES, WE'RE EITHER GETTING THEM FROM A FREE LICENSED SITE OR WE'RE BUYING THE LICENSE, AND THAT ADDS UP TO A LOT OF MONEY.

AND SO WE BELIEVE AS PART OF OUR STRATEGY, ONE OF OUR IMMEDIATE NEEDS IS TO BUILD AN ACTUAL ASSET LIBRARY THAT WE AS A CITY OWN IN PERPETUITY AND ACTUALLY CAN ACCESS FROM EVERY COUNCIL MEMBER TO OUR STAFF AND THEN ACTUALLY REFRESH IT, YOU KNOW, OVER FIVE ETCETERA YEARS AS THE NEEDS CALL FOR.

BUT WE ACTUALLY DO NOT HAVE A STANDARDIZED VIDEO ASSET LIBRARY.

AND I THINK WE'RE GETTING LIKE REALLY DOWN SORT OF INTO SPECIFIC PROJECTS, WHICH I APPRECIATE, BUT I WANT TO GET BACK UP ONTO THE BIG LEVEL HERE.

SO I UNDERSTAND, AS MISS TOLBERT HAD SAID, YOU KNOW, THIS IS LAYING OUT A PLAN THAT WE'RE GOING TO WORK FROM.

I RESPECT THAT YOU CAN'T JUST NOT HAVE A BUDGET TO DO THAT.

YOU GOT TO HAVE A BUDGET.

MY CONCERN IS WITH THE SCOPE OF WORK THAT WAS PROVIDED, THERE'S NOT ONE TIMELINE IN HERE FOR COMPLETION.

THE ONLY THING THAT IS IN HERE THAT IS A HAS A TIMELINE AT ALL IS A DAILY FACEBOOK POST, WHICH THEY'RE REQUIRED TO DO AS, AS THE VENDOR.

AND SO EVERYTHING ELSE IS JUST VERY SUBJECTIVE.

WITHOUT TO MISS SCHULTZ POINT ANY METRICS AT ALL.

AND HOW DO WE COME UP WITH THE $973,000 BUDGET? AND WE DON'T HAVE A SINGLE METRIC EXCEPT A FACEBOOK POST? THAT'S A GREAT QUESTION.

AND I'M GOING TO LET DAISY TALK ABOUT THAT, BECAUSE THAT DOES GET INTO A LITTLE MORE OF THE MACRO, HOW WE LEVERAGE THAT OVERARCHING CONTRACT AND USE IT TO OUR BENEFIT TO ACTUALLY ESTABLISH THOSE METRIC MILESTONES.

THANK YOU. SO REGARDING THE METRICS, I THINK IT'S IMPORTANT TO NOTE THAT THE THE METRICS WILL VARY JUST DEPENDING ON WHAT PROJECT WE'RE WORKING ON.

SO FOR EXAMPLE, IF WE WERE TO USE THE VENDOR TO INITIATE A CITYWIDE MARKETING CAMPAIGN, THE METRICS THAT WE WOULD IDENTIFY, YOU KNOW, AS WE'RE MEETING AND ENGAGING WITH THE VENDOR COULD BE THE NUMBER OF IMPRESSIONS OR THE NUMBER OF VISITS WITH THE WEBSITE.

AND SO WE WOULD LEVERAGE AND WORK WITH THE VENDOR ON A CASE BY CASE BASIS AND ESTABLISH THOSE METRICS AS WE ROLL UP THE PLAN.

AND SO IT'S GOING TO VARY.

IT'S NOT GOING TO BE THE SAME METRIC FOR EVERY PROJECT.

SO FOR EXAMPLE FINALIZING AND DEPLOYING THE RECRUITMENT STRATEGY YOU KNOW, THAT CAN BE ESTABLISHED.

THE TIMELINE OF COMPLETION CAN BE ESTABLISHED AS WE'RE WORKING ON THAT SPECIFIC DELIVERABLE.

AND YES, IF I MIGHT JUST ADD, DAISY, I THINK ONE OF THE LESSONS LEARNED THROUGHOUT THE EVALUATION, AND I WAS NOT HERE PREVIOUSLY, BUT I THINK THAT ONE OF THE LESSONS THAT WE LEARNED, AND I AM A BIG PROPONENT OF THIS, IS THAT YOU HAVE TO ESTABLISH EXPECTATIONS FROM THE BEGINNING.

AND SO, BECAUSE WE ARE WORKING ON THIS ON A PROJECT BY PROJECT BASIS, WE AS A CITY AND IN, YOU KNOW, AS WE ARE LOOKING AT THIS, WE WILL BE ESTABLISHING THE EXPECTATIONS AND THE MILESTONES THAT WE'RE MEETING.

PERSONALLY, I DO NOT BELIEVE THAT YOU CAN MEASURE SUCCESS BASED ONLY ON IMPRESSIONS.

I THINK THAT YOU HAVE TO LOOK AT IT HOLISTICALLY.

AND SO WE ARE GOING TO ATTACH ACTUAL EXPECTATIONS AND METRICS BASED ON HOW WE DELIVER THE PROJECTS.

AND I'M HAPPY TO GIVE YOU ANY KIND OF IDEAS ON WHAT I WOULD THINK WOULD BE OFF THE CUFF METRICS THAT WE WOULD WANT TO USE IN ANY OF THESE PHASES, BECAUSE I'VE THOUGHT THROUGH THEM, WE JUST HAVEN'T LAID THAT OUT IN THIS PARTICULAR, AND I DON'T WANT TO GET IN THE WEEDS ON THAT.

YES, SIR. DID YOU? I WAS GOING TO ALSO ADD TO THAT OFTENTIMES.

COUNCIL MEMBER WES, AND THANK YOU FOR THE QUESTION, BECAUSE WE DO UNDERSTAND THE IMPORTANCE OF BEING ABLE TO ENSURE, EVEN TO THE PUBLIC, THE VALUE OF ANY ITEM THAT WE BRING BEFORE THE CITY COUNCIL AND WHAT THAT RETURN ON THE INVESTMENT WOULD BE.

ONE OF THE THINGS THAT WE ALSO TAKE THE OPPORTUNITY TO DO WHEN WE GET INTO THE ACTUAL DETAILS AROUND THE CONTRACT.

A LOT OF THAT INFORMATION GOES INTO THE ACTUAL CONTRACTUAL LANGUAGE AS IT RELATES TO REPORTS THAT ARE GOING TO BE PROVIDED TO THE CITY AS IT RELATES TO HOW WE COME BACK AND EVEN AUDIT THE WORK THAT THEY'RE DOING.

SO A LOT OF THAT, YOU KNOW, KIND OF NITTY GRITTY METRICS AND HOW WE COME BACK AND ACTUALLY EVALUATE THE EFFECTIVENESS OF THE CONTRACT AND THE RETURN ON THE INVESTMENT WOULD ACTUALLY BE INCLUDED IN A FINAL CONTRACT THAT THE CITY WOULD DO.

JUST BECAUSE WE LEVERAGE A POTENTIAL INTERLOCAL AGREEMENT, WHETHER WE DO IT FOR THIS OR FOR MANY OF THE OTHER CITY ITEMS THAT WE BRING TO THE COUNCIL, THAT WE LEVERAGE THAT FOR, THAT DETAIL IS THERE, BUT IT MAY NOT NECESSARILY BE SPELLED OUT UP FRONT IN THE SCOPE.

SO I DO BELIEVE THAT WE WOULD WANT TO MAKE SURE, BECAUSE I THINK THAT'S BACK TO ACCOUNTABILITY, EVEN FOR THE STAFF TO ENSURE THAT THAT IS SPELLED OUT.

AND IT'S VERY CLEAR AND IT'S IT'S IN DETAIL ENOUGH TO WHERE THE VENDOR TRULY UNDERSTANDS AND KNOWS WHAT OUR EXPECTATIONS ARE.

AND THEN, YOU KNOW WHAT WE'RE EXPECTING FOR THE VENDOR TO ACTUALLY DELIVER.

[03:50:03]

SO THAT WOULD BE A PART OF THE CONTRACTUAL LANGUAGE OKAY.

THAT I UNDERSTAND THAT.

I THINK THAT I WOULD FEEL BETTER WITH THIS ENTIRE PRESENTATION IF WE HAD SOME MORE SPECIFIC, ATTAINABLE GOALS.

LIKE I WAS JUST WRITING THESE DOWN AS YOU WERE TALKING.

INCREASE ENGAGEMENT ONLINE BY 50% IN ONE YEAR AND I'M JUST MAKING THESE NUMBERS UP.

INCREASE ATTENDANCE AT BUDGET TOWN HALLS BY 10%.

COMPLETE WEBSITE.

OVERHAUL OF CITY HALL WITHIN ONE YEAR.

YOU KNOW, SPECIFIC, MEASURABLE TARGET GOALS THAT WE CAN SAY AS A COUNCIL, THIS VENDOR MET IT OR THEY DIDN'T.

VERSUS, YOU KNOW, WORK ON REBRANDING AND THIS SORT OF AMBIGUOUS.

AND I UNDERSTAND THAT COMES LATER, BUT IT'S HARD FOR ME TO FEEL COMFORTABLE WITH $1 MILLION BUDGET WITH AMBIGUITY.

AND THAT'S WHERE I'M AT WITH THIS RIGHT NOW.

I THINK IF I, IF I CAN, IF I CAN SUMMARIZE WHAT I THINK WE'RE HEARING FROM THEM, FROM JUST FROM THE COUNCIL MEMBERS THAT HAVE SPOKEN AT THIS POINT FOR EACH OF THE POTENTIAL PROJECTS THAT WE'VE LAID OUT.

WE HAVE NOT DEVELOPED THE CONCRETE CONTRACTS FOR EACH OF THOSE.

WE'VE GIVEN YOU A LAUNDRY LIST OF WHAT WE HOPE TO ACHIEVE, AND WE'RE DOING IT BASED ON WHAT WE BELIEVE SOME OF OUR IMMEDIATE OPPORTUNITIES ARE AND WHAT WE BELIEVE WILL BE LONG TERM. THAT'S WHY YOU SEE, PHASE FOUR WOULD BE SOMETHING A LITTLE BIT LATER ON THE WEBSITE.

WE DON'T BELIEVE THAT EVEN THE CURRENT BUDGET, WHETHER WE'RE TALKING ABOUT THIS YEAR, BUDGET OR EVEN THE UPCOMING YEAR, WOULD BE ENOUGH TO COMPLETELY DO AN OVERHAUL OF THE CITY'S WEBSITE. SO YOU WOULDN'T NECESSARILY SEE DETAILED METRICS NOW AROUND THE WEBSITE, BECAUSE WE WOULDN'T EVEN BE ENTERING INTO A CONTRACT TO DO THAT AT THIS POINT.

SO I THINK THE POINTS ARE VERY WELL TAKEN, AND IT GIVES US AN OPPORTUNITY BECAUSE THERE'S NO ITEM RIGHT NOW.

BEFORE YOU TODAY, THIS IS REALLY A BRIEFING TO GET YOUR GUIDANCE AND TO GET YOUR FEEDBACK.

AND WE HAVE NOT, AS OF TODAY, PLACED THE ITEM BACK ON THE AGENDA.

IT WAS REALLY TO MAKE SURE THAT WE CLEARLY TOOK THE OPPORTUNITY TO HAVE THE COUNCIL WEIGH IN.

GIVE US YOUR PERSPECTIVE, KIND OF GIVE US THOSE GUARDRAILS, AND THEN WE'LL GO BACK AND CONTINUE TO DO THE WORK BEFORE WE BRING ANYTHING BACK TO THE CITY COUNCIL.

SO I DO WANT TO MAKE SURE THAT I'M SAYING THAT THERE'S NOTHING ON YOUR COUNCIL AGENDA NOW FOR, FOR, FOR FOR A VOTE.

THIS IS ONLY A BRIEFING TODAY.

THANK YOU. THAT MAKES ME FEEL A LOT BETTER TOO.

AND I'LL JUST WRAP IT UP BY SAYING, YOU KNOW, THESE THE THE SLIDE 15.

I MEAN, IT HAS THE FOUR PHASES AND THAT THAT'S GREAT.

BETWEEN THAT AND THE SCOPE OF WORK, THERE'S THERE'S STILL NO SPECIFIC METRICS.

I DON'T PERSONALLY FEEL LIKE I NEED TO SEE EVERY PROJECT UP FRONT WITH EVERY POTENTIAL METRIC.

BUT IF WE HAD SOME BIG ONES, LIKE I WAS POINTING OUT, LIKE THOSE KIND OF BIG, HIGH ARCHING ONES THAT WE WANT TO SEE AS A CITY, YOUR TOP THREE, TOP FIVE, SOMETHING THAT WE CAN SAY THIS JUSTIFIES A ONE $1 MILLION ALLOCATION.

THANK YOU. ABSOLUTELY. AND I THINK WE WOULD DEFINITELY WANT TO HAVE THAT IN FRONT OF YOU, GIVE YOU AN OPPORTUNITY TO TO WEIGH IN ON THOSE BEFORE WE WOULD EVEN MOVE FORWARD.

SO THANK YOU FOR YOUR COMMENTS ARE WELL RECEIVED.

THANK YOU. CHAIRMAN BLACKMON FOR FIVE MINUTES.

THANK YOU.

SO I HAVE A QUESTION.

I'M GOING TO KIND OF GO ZOOMING OUT FOR A BIT.

EXPLAIN TO ME WHY 311 AND COMMS ARE LUMPED TOGETHER.

WHAT WAS THE RATIONALE IN THAT BRINGING THAT TOGETHER.

YEAH. THANK YOU FOR THAT QUESTION.

SO 311 HAS ALWAYS SERVED AS THE VOICE OR THE INITIAL CONTACT WITH THE CITY OF DALLAS.

AND SO DURING BUDGET DEVELOPMENT AND WITH INTERIM CITY MANAGER TOLBERT'S REIMAGINING OF SEVERAL DEPARTMENTS, IT MAKES SENSE TO COMBINE THE COMMUNICATIONS DEPARTMENT AND THE 311 SO THAT WE ENSURE THAT THERE'S COHESIVE MESSAGING.

ONE OF THE PAIN POINTS THAT I EXPERIENCED WHEN I WAS JUST OVER THE THREE ON ONE DEPARTMENT WAS JUST LACK OF COORDINATION.

WE WERE KIND OF THOUGHT OF AFTER THE FACT, AND WHEN DEPARTMENTS WOULD ROLL OUT INITIATIVES AND THINGS OF THAT NATURE.

AND SO AS WE WORK ON REESTABLISHING OUR DEPARTMENT, AS THE LEAD DEPARTMENT AS IT RELATES TO ANYTHING COMMUNICATION, MARKETING RELATED, WE'RE ALWAYS GOING TO HAVE A SEAT AT THE TABLE TO ENSURE THAT NOT ONLY THE CONTACT CENTER KNOWS THE LATEST AND GREATEST, AND WE'RE ALL IN LINE WITH THE SAME MESSAGE.

DO YOU HAVE ANYTHING? YES, DAISY.

THANK YOU. AND I WOULD JUST LIKE TO ADD, IT WAS ALSO BECAUSE WE NEEDED TO IDENTIFY OPPORTUNITIES TO SAVE CONSIDERABLE FUNDING FROM THE DUPLICATION OF EFFORTS THAT WE FOUND WERE HAPPENING AND, FRANKLY, ARE STILL HAPPENING ACROSS DEPARTMENTS.

AND AS WHAT WE'VE ALSO LEARNED IS THAT THERE ARE NO STANDARDIZED METRICS FOR MEASURING SUCCESS AROUND COMMUNICATIONS AND ENGAGEMENT AT ALL THROUGHOUT DEPARTMENTS, NOT JUST IN COMMUNICATIONS, BUT ALSO ACROSS ALL DEPARTMENTS.

MOST DEPARTMENTS ARE MEASURING THEIR EFFECTIVENESS, RIGHTFULLY SO, BECAUSE THERE IS NOT A STANDARDIZED METHOD BY THE NUMBER OF EVENTS THEY'RE ATTENDING OR THE NUMBER OF FLIERS THEY

[03:55:04]

HAND OUT, OR THE NUMBER OF PEOPLE THAT READ A FACEBOOK POST.

AND SO AS PART OF THAT CONSOLIDATION, WE DETERMINED THAT WE WOULD BUILD INTO THE STRATEGY.

AND YOU'LL SEE IT IN PHASE TWO THAT WE WOULD ACTUALLY STANDARDIZE THE DATA AND THE METRICS FOR MEASURING HOW WE WOULD IDENTIFY WHAT IS SUCCESS AND WHAT DOES THAT LOOK LIKE, AND THEN SET THOSE STANDARDS FOR THE DEPARTMENTS, BECAUSE MANY OF THOSE DEPARTMENTS STILL HAVE ENGAGEMENT TEAMS AND THEY STILL HAVE COMMUNICATION SPECIALISTS.

SO RIGHT NOW WE ARE ACTUALLY ALTHOUGH IT'S LISTED IN PHASE TWO, WE'RE ALREADY DOING THAT PRELIMINARY WORK TO TAKE THE REASONING BEHIND THE CONSOLIDATION AND ACTUALLY OPERATIONALIZE IT AND PUT IT INTO PRACTICE BY ADDING THAT NEXT LAYER OF NOW WE'VE GOT THESE STANDARDS OF HOW WE'RE GOING TO COMMUNICATE NOW AND ENGAGE. LET'S TRY TO GO FIGURE OUT WHAT SUCCESS LOOKS LIKE AND WHAT ARE ORDER THE KEY ITEMS THAT NEED TO BE IN THAT MEASUREMENT FOR SUCCESS.

AND SO HAVING THREE, ONE, ONE AND COMMUNICATIONS TOGETHER HAS ACTUALLY PROVIDED US GREAT INSIGHT, BECAUSE NOW WE'RE ABLE TO LOOK ON THE BACK SIDE OF 311 TO SAY SUCCESS ISN'T JUST ABOUT HOW WE TALK TO PEOPLE, IT'S ABOUT HOW WE HONOR OUR SERVICE REQUESTS THAT HAVE BEEN SUBMITTED.

SO HOW ARE WE FOLLOWING THROUGH ON THE SERVICE REQUEST? HOW ARE WE COMMUNICATING FLUIDLY FROM SERVICE REQUESTS TO SERVICE REQUESTS? SO IT'S A WHOLE POT OF ACTUALLY GOOD THINGS THAT HAVE COME OUT OF THE CONSOLIDATION.

AND THAT WAS WHERE I WAS GOING.

BECAUSE IS YOUR CONTACT IN THREE, ONE, ONE WRITTEN WORD OR SPOKEN WORD? IT'S BOTH.

WHICH ONE WOULD YOU THINK IS MORE FOR THREE? ONE, ONE? I MEAN, I WOULD SAY IT'S BOTH YOU KNOW, OUR.

SO 5050, IS THAT WHAT YOU'RE SAYING? 50 OVER 50? YES. SO WITH THAT BEING SAID, WHERE IS THEIR CUSTOMER SERVICE TRAINING IN ALL THIS? CUSTOMER SERVICE TRAINING IS SOMETHING THAT 301 HAS ALWAYS PRIORITIZED.

YOU KNOW WE HAVE OUR A GREAT INSTRUCTOR TEAM THAT DOES AN EXCELLENT JOB ONBOARDING OUR NEW AGENTS.

AS A MATTER OF FACT, A COUPLE OF YEARS AGO I ACTUALLY BROUGHT IN A CONSULTANT TO TRAIN US ON CUSTOMER SERVICE.

AND SO I'VE NOTICED THAT OUR.

DO THEY GET IT PERIODICALLY OR JUST ONE TIME AND DONE.

WHEN I BROUGHT THE CONSULTANT THAT WAS A ONE TIME INITIATIVE.

HOWEVER, THEY DID LEAVE US ALL THE MATERIALS.

AND SO WE'VE INCORPORATED THAT TRAINING AS WE'RE ONBOARDING ALL OF OUR NEW AGENTS.

AND THEN WE ALSO INCORPORATE IT DURING OUR REFRESHER TRAININGS.

AND SO IT IS AN ONGOING TRAINING BECAUSE I WOULD SAY THAT IF I COULD JUST ADD I'M SORRY, I JUST WANTED TO ADD THAT BECAUSE WE ARE ACTUALLY TRANSFORMING AND THIS PARTICULAR ROADMAP IS RELATED SPECIFIC TO VISUAL ITEMS, BUT AS PART OF OUR ROADMAP IN PHASE TWO, WE'RE ACTUALLY TRANSITIONING THE NAME QUALITY ASSURANCE, WHICH IS WHAT A LOT OF THE CALL TAKERS ARE CALLED INTO CUSTOMER EXPERIENCE ADVOCATES SO THAT WE CAN CREATE A STANDARDIZED WAY OF CROSS TRAINING, NOT ONLY OUR DEPARTMENTS IN THE CUSTOMER EXPERIENCE, BUT WE HAVE LEARNED IS THE BENEFIT OF 311 AND WORKING IN 311 AS A CALL TAKER AND AS A CUSTOMER.

I'M SORRY, COMMUNITY ENGAGEMENT SPECIALIST IS THAT THEY ARE CROSS TRAINED IN A LITTLE BIT OF WHAT EVERYBODY DOES AT THE CITY.

AND SO WE ARE PUTTING TOGETHER A TOOLKIT SO THAT WE CAN ROLL OUT THAT TRAINING TO ALL OF OUR DEPARTMENTS SO THAT WHEN OUR DEPARTMENTS ARE OUT REPRESENTING THE CITY, THEY'RE ABLE TO KNOW WHAT EVERYBODY DOES AT THE CITY.

AND WE ARE THAT'S PART OF OUR PHASE TWO.

AGAIN, THIS PARTICULAR ROADMAP IS SPECIFICALLY RELATED TO THE STRATEGY AROUND IN PHASE TWO.

I'M SORRY. THAT'S AS PART OF OUR 90 DAYS.

THAT'S WHAT WE'VE BEEN. I KNOW, BUT THERE'S FIVE THINGS HERE.

WHICH ONE IS THAT THAT'S NOT LISTED IN THIS PARTICULAR PHASE? TWO, 3 OR 4. BECAUSE THIS IS MORE RELATED TO OVERARCHING.

AND THAT'S JUST SUCH A NUTS AND BOLTS THING THAT WE JUST DIDN'T INCLUDE THIS IN OUR PHASE TWO, BUT IN OUR OWN STRUCTURE AND HOW WE'RE MOVING FORWARD WITH OUR OWN OFFICE AND DEPARTMENT.

AND YOU'LL NOTICE ACTUALLY IN THE APPENDIX ON SLIDE IT'S ACTUALLY SLIDE 24 UNDER 311 IT WOULD HAVE, IT NORMALLY WOULD HAVE SAID QUALITY ASSURANCE.

IT'S NOW BEING REIMAGINED INTO CUSTOMER EXPERIENCE.

SO AS WE REIMAGINE THE OFFICE OF COMMUNICATIONS AND CUSTOMER EXPERIENCE 311, WE ARE REIMAGINING THOSE FUNCTIONS SO THAT THEY CAN PROVIDE CUSTOMER EXPERIENCE CITYWIDE. COULD YOU HOLD ONE SECOND? I WANT TO GO. I WANT TO GO BACK TO THE TRAINING PIECE.

AND THANK YOU SO VERY MUCH.

COUNCILWOMAN BLACKMON FOR FOR RAISING THAT, BECAUSE A LOT OF WHAT WE HAVE TO DO IS TO MAKE SURE THAT EVEN WITH SOME OF THE CULTURAL WORK THAT WE'RE DOING IS THAT TRAINING IS A KEY COMPONENT OF THAT, THAT IS A GIVEN, AND THAT SHOULD JUST NATURALLY BE HAPPENING.

[04:00:03]

SO IF YOU LOOK AT THE THE BREAKOUT OF WHAT WAS HAPPENING BEFORE, WE HAD THE TRAINING FOR THE 311 AGENTS, BUT THAT TRAINING WAS NOT TRANSFERRING OVER TO EVEN THE PEOPLE THAT SAID, IN THE COMMS DEPARTMENT TO DO A LOT OF THE ENGAGEMENT WORK THAT THEY WERE DOING IN THE FIELD, THERE WAS NO CROSS TRAINING OF ANY OF THOSE OF THOSE EMPLOYEES.

SO NOW WE'RE ABLE TO LEVERAGE NOT ONLY THE TRAINING THAT'S HAPPENING IN THREE, ONE, ONE, BUT NOW THOSE INDIVIDUALS IN ONE COMBINED DEPARTMENT ARE NOW ABLE TO BE A PART OF THAT SAME TRAINING. SO WE CAN'T GET TO THAT SINGLE FRONT DOOR IF ONE GROUP IS BEING TRAINED AND THE OTHER GROUP IS NOT.

SO THAT'S A PART OF THE CORE, WHICH IS WHY IT'S NOT NECESSARILY SPELLED OUT, BUT IT'S A PART OF WHAT WE DO.

IT'S BACK TO THE PERFORMANCE ACCOUNTABILITY.

IT'S THE OVERALL TRAINING.

IT'S THE REFRESHER TRAINING THAT WE HAVE TO DO, NOT ONLY IN HOW WE COMMUNICATE, BUT IT'S IN ALL THE OTHER THINGS.

WE HAVE REFRESHER ETHICS TRAINING, SO THERE'S A LOT OF TRAINING PIECES THAT MAY NOT NECESSARILY BE SPELLED OUT IN THE FRAMEWORK, BUT AREN'T THOSE IMPORTANT AS WELL? BECAUSE IF YOU'RE TALKING ABOUT YOUR FRONT DOOR AND IT'S 311, I WOULD THINK THAT IT WOULD BE AN INTERESTING, VERY INTRICATE, INTRICATE PART OF THIS THAT I CANNOT SPEAK VERY FOCUSED PART OF THIS.

YES. IF YOU GO BACK TO THAT APPENDIX SLIDE AGAIN AND YOU LOOK AT THAT ROLL UNDER UNDER 311, IT TALKS ABOUT IT TALKS ABOUT TRAINING AND QA.

WE ARE CONSTANTLY TRAINING WHETHER IT'S NEW INDIVIDUALS COMING INTO THAT 311 OR CUSTOMER EXPERIENCE.

NOW DEPARTMENT THAT TRAINING HAPPENS.

IT'S ONGOING.

SO THEY DIDN'T TAKE THE OPPORTUNITY TO LIST IT OUT AS SOMETHING THAT'S EITHER NEW, BECAUSE IT'S A PART OF WHAT WE HAVE TO DO.

WE CANNOT ONBOARD ANYONE WITHIN THAT DEPARTMENT IF THEY'RE NOT GOING THROUGH TRAINING, JUST SO THEY EVEN KNOW HOW TO EVEN ANSWER THE CALLS.

SO IT'S A PART OF WHAT WE DO.

OKAY. THANK YOU.

SO BACK THEN TO THIS SO WE KNOW WE'RE NOT VOTING ON ANYTHING ON THE 11TH.

NO, MA'AM. THERE IS NOTHING CURRENTLY ON THE CITY COUNCIL'S AGENDA FOR THIS.

WE WANTED TO TAKE THE OPPORTUNITY TODAY TO GET ADDITIONAL FEEDBACK AND BE ABLE TO USE THAT AS WE MOVE FORWARD WITH COMING BACK WITH A FINAL APPROACH.

SO THERE'S NOTHING ON YOUR ITEM ON YOUR AGENDA AT THIS POINT.

OKAY, SO BACK TO THE THANK YOU AGAIN FOR TELLING ME ABOUT THE CONSENT IN THE ILA THAT WE ADOPT.

I HAD A ROUND AND ROUND WITH YOU ALL ABOUT THAT.

DON'T CARE ABOUT THAT.

THIS IS A SIMPLE THIS IS A SEPARATE SITUATION.

BUT TO BUILD IT, TO BID IT OUT, HOW LONG WOULD IT TAKE TO GO THROUGH THE PROCUREMENT PROCESS? THANK YOU FOR THAT QUESTION.

SO IT'S ON AVERAGE OUR PROCUREMENT PROCESS RIGHT NOW IS ABOUT 6 TO 9 MONTHS.

AND THAT IS THAT NORMAL THAT THAT SIX MONTHS IS AGGRESSIVE.

BECAUSE WE DEFINITELY HAVE A PROCUREMENT CALENDAR WITH OTHER ITEMS. SO WE WOULD DEFINITELY GET ON THE CALENDAR AND WE WOULD MOVE IT AS QUICKLY AS WE COULD.

BUT I WOULD SAY THAT SIX MONTHS IS ON THE I'VE GOT PEOPLE WAVING AT ME ON THE SCREEN.

SIX. SIX MONTHS IS PROBABLY ON THE AGGRESSIVE SIDE.

NINE MONTHS OR SO IS PRETTY MUCH AVERAGE FROM A TIMEFRAME.

I SEE MR. GIBSON STANDING RIGHT HERE TO MY RIGHT, WHO'S OUR ASSISTANT CITY MANAGER OVER PROCUREMENT, AND HE'S GIVEN ME THE NOD THAT I THAT I GOT THE RIGHT TIMEFRAME.

SO TYPICALLY 6 TO 9 MONTHS, IF IT'S BRAND NEW, FRESH AND WE GO OUT AND DO THE FULL PROCESS BEFORE WE WOULD BRING SOMETHING BACK TO CITY COUNCIL.

OKAY. SO GOING BACK TO SLIDE 18, WHERE WE ACTUALLY NAME WHO THE VENDOR IS, WHAT THEY DO, AND WE'RE SAYING THAT 537 IS THE AMOUNT THAT'S SET ASIDE FOR THIS YEAR. THAT WOULD BE THE AMOUNT.

IT DOESN'T MEAN THAT THAT'S WHAT WE WILL SPEND, BUT THAT WOULD BE THAT YOU'VE NAMED A VENDOR IN THIS.

AND THEN YOU SAID YOU'RE GOING TO BID IT OUT.

SO THAT MEANS IT'S GOING TO BE BID OUT TO THIS ONE VENDOR.

SO YOU'RE REALLY NOT BIDDING IT OUT.

YOU'RE JUST GETTING A PRICE THAT EVERYBODY CAN CAN AGREE TO.

SO THE WAY I UNDERSTAND THAT THE CO-OP WOULD WORK AND DEFINITELY STAFF PLEASE JUMP IN IF I MISSTATE ANY OF THIS.

SO TYPICALLY IT GIVES YOU AN OPPORTUNITY TO LEVERAGE A PROCUREMENT.

AND THIS IS ONE THAT HAS BEEN DONE RECENTLY.

SO WE'RE NOT LEVERAGING A PRIOR COMMITMENT OR PRIOR AGREEMENT WITH THIS PARTICULAR VENDOR FROM 4 OR 5 YEARS AGO.

THIS IS BRAND NEW. THIS WAS SOMETHING THAT WAS JUST DONE IN THE LAST, I THINK, 90, 90 DAYS OR SO.

CORRECT ME IF I'M WRONG. BUT IT GIVES YOU THE FLEXIBILITY THAT IF YOU HAVE A PROJECT THAT YOU WANT TO USE THAT VENDOR FOR, YOU CAN SEND OUT, IT'S ALMOST LIKE A JOB ORDER AND SAY, HEY, HERE'S WHAT WE WANT YOU TO DO.

THAT VENDOR CAN THEN PROPOSE.

AND IF IT FITS WITHIN THE BUDGET THAT WE'VE DEVELOPED, THEN WE WOULD BE ABLE TO MOVE FORWARD WITH THAT PARTICULAR VENDOR.

IF IT'S NOT WITHIN THE BUDGET, SAY IF IT'S OUT OF WHAT WE CURRENTLY HAVE THE ABILITY TO DO, WE WOULDN'T BE ABLE TO MOVE FORWARD BECAUSE WE WOULD NOT HAVE THE FUNDING TO DO IT.

SO IT DOES GIVE YOU AN OPPORTUNITY TO HAVE SOMEBODY COME BACK AND PRICE IT OUT.

AND HAVING THAT VENDOR WHO'S ALREADY BEEN VETTED BY ANOTHER ENTITY TO DO THE WORK.

I UNDERSTAND THAT THERE WERE MAYBE NINE OTHER PROPOSERS FOR THIS PARTICULAR GENERAL MARKETING WORK THAT THE COUNTY SOUGHT IN THEIR RFP, THAT THE MARKET KIND OF VETTING HAS

[04:05:03]

HAPPENED AND WE WOULD BE ABLE TO THEN UTILIZE IT.

BUT IF IT'S NOT WITHIN OUR BUDGET, WE WOULDN'T BE ABLE TO MOVE FORWARD.

WE LIST THE OTHER NINE.

WE COULD WE COULD DEFINITELY LIST THE OTHER NINE VENDORS.

I THINK STAFF WOULD PROBABLY BE ABLE TO TELL YOU WHO THE OTHER NINE WERE WHO PROPOSED.

DO YOU ALL HAVE THAT INFORMATION? THAT'S ACTUALLY WE SHARED THAT INFORMATION WITH AS PART OF THE.

THAT WAS PART OF THE ATTACHED DOCUMENTS THAT MR. WEST ASKED FOR. WE'RE HAPPY TO I MEAN, IT'S PUBLIC RECORD.

WE ARE IT'S POSTED ON THE COUNTY'S WEBSITE.

WE'RE HAPPY TO SHARE THE LINK AND THE BUT WE ONLY HAVE ONE VENDOR LISTED.

WHY DON'T WE HAVE ALL OF THEM LISTED, SO WE DID NOT.

SO THE DALLAS COUNTY ACTUALLY PUT TOGETHER AN AGGRESSIVE PROCUREMENT PROCESS, WHERE THEY SENT OUT OVER 12,000 EMAILS AND REQUESTS FOR PROPOSALS FROM VENDORS.

THEY RECEIVED NINE VENDORS AND THEN THEY AWARDED THE CONTRACT.

SO WE ARE PIGGYBACKING TO ONE VENDOR AND THEY ARE PIGGYBACKING.

WE ARE PIGGYBACKING OFF OF THEIR CONTRACT.

I MENTIONED EARLIER THAT ONE OF OUR CITY DEPARTMENTS PUT SOMETHING ON CONSENT AGENDA THAT WAS VERY SIMILAR TO THIS.

THEY ACTUALLY JUST LEVERAGED THE DALLAS ISD PROCUREMENT PROCESS SLASH ILA TO ACTUALLY PUT THEIR AGENDA, THEIR VENDOR, THROUGH CONSENT.

SO THIS VENDOR IS A VENDOR OF RECORD AT OTHER PUBLIC AGENCIES.

WE HAPPEN TO USE THE ILA WITH DALLAS COUNTY BECAUSE WE HAVE OTHER ILA THAT WE LEVERAGE WITH DALLAS COUNTY.

I GET THAT.

WHAT I'M SAYING IS, WHY DO WE HAVE JUST ONE VENDOR? CAN'T WE? BECAUSE THAT'S HOW IT'S STRUCTURED.

IN OTHER WORDS, I'M SAYING I DON'T WANT JUST ONE VENDOR.

SO THE WAY THAT THAT PARTICULAR CONTRACT IS ORGANIZED IS THAT THEY AWARDED THEIR CONTRACT TO ONE VENDOR.

WE AS A CITY DON'T WANT THAT.

IF WE AS A CITY WOULD LIKE TO ASCERTAIN ADDITIONAL VENDORS, WE ALSO CAN PUT OUT ANOTHER RFP PROCESS TO RECEIVE OTHER VENDOR PROPOSALS AND TO SELECT A MYRIAD OF VENDORS AND THEN STRUCTURE THE CONTRACT.

HOW WE AS A CITY TO INTERIM CITY MANAGER TOLBERT'S POINT, THAT IS THE 6 TO 9 MONTH PROCESS THAT WE WOULD THEN ENTER INTO.

OKAY. CITY MANAGER TOBIN WANT TO SPEAK? YES. IF I COULD JUST JUMP IN FOR JUST A SECOND.

SO TRADITIONALLY WHEN YOU DO AN RFP, IT'S TYPICALLY TO AWARD TO A SINGLE VENDOR.

WE TYPICALLY COUNCILWOMAN BLACKMON WILL USE A NOFA.

IF WE WANT TO DO MORE THAN ONE ENTITY, IT GIVES YOU AN OPPORTUNITY TO THEN ADVERTISE THAT THEY'RE GOING TO BE MULTIPLE AWARDS AND NOT TO JUST ONE.

SO TYPICALLY AN RFP REALLY DOES GET YOU TO WHOEVER THE TOP MOST RESPONSIVE PROPOSER IS.

AND THAT'S WHY IT'S TYPICALLY A SINGLE VENDOR.

BUT THROUGH A NOFA PROCESS, WE COULD SAY, HEY, WE WANT TO HAVE THREE DIFFERENT ORGANIZATIONS AND HERE'S FUNDING, I'M GOING TO GO TO THAT.

SO IT DEPENDS ON WHAT THE INSTRUMENT IS.

YOUR PHASE TWO, WHICH WE'RE ALWAYS TALKING ABOUT IS RECRUITMENT AND RETENTION OF CIVIL NON CIVIL MARKETING STRATEGY.

SO IT'S EMPLOYMENT RECRUITMENT RECRUITMENT.

IT'S IN GREEN.

WHO'S RESPONSIBLE FOR THAT.

SO THAT PARTICULAR ITEM AS IT RELATES TO THE MARKETING AND RECRUITING STRATEGY WE WOULD LEVERAGE THE VENDOR SHOULD COUNCIL SELECT TO GO DOWN THIS ROAD. IF IT EVER. SO WE WE LEVERAGE THAT ONE.

WE COULD IF IF THAT'S WHAT WE END UP THAT'S WHAT YOU ALL HAVE LISTED.

THERE'S WELL THAT'S WHAT OUR PROJECTED GOAL IS.

BUT WE ARE AT THE WILL OF THE COUNCIL.

SO IF WE DON'T END UP YOU JUST PUT IT IN HERE.

THAT'S WHAT WE'RE SUGGESTING.

THAT'S OUR STAFF RECOMMENDATION ABOUT HOW WE BELIEVE.

SO YOU WOULD ASK THIS VENDOR WE WANT HELP IN RECRUITING X AMOUNT OF POLICE OFFICERS.

WE WOULD LIKE TO SEEK THEIR HELP ON DEVELOPING THE TOOLKIT AS PART OF THAT.

THAT ENTIRE STRATEGY.

CURRENTLY, THE POLICE DEPARTMENT USES ITS OWN MARKETING AND RECRUITING STRATEGY.

THEY DO NOT USE A FIRM.

THE FIRE DEPARTMENT HAS ITS OWN STRATEGY, HR HAS ITS OWN STRATEGY.

AND THEN CIVIL SERVICE, EVEN THOUGH THAT'S DALLAS FIRE INCLUDES DALLAS FIRE RESCUE AND DPD IS ALSO DOING ITS OWN STRATEGY.

SO OUR GOAL THROUGH OUR CITYWIDE COHESIVE COMMUNICATIONS STRATEGY IS TO ACTUALLY BRING ALL OF OUR RECRUITING UNDER ONE COHESIVE UMBRELLA AND THEN TAILOR IT TO EACH OF THE TYPES OF RECRUITS THAT WE'RE LOOKING FOR, SO THAT WHEN OUR DALLAS POLICE DEPARTMENT, FOR EXAMPLE, IS OUT ON THE ROAD, THAT THEY ACTUALLY HAVE A TOOLKIT THAT THEY CAN USE ABOUT WHY DALLAS AND HOW IT'S TAILORED TO WHAT THEIR TYPE OF RECRUIT IS VERSUS DOING IT ON THEIR OWN, BECAUSE WE WANT TO BE SUPPORTIVE OF THE WORK THAT THEY'RE DOING.

SO I GUESS THE QUESTION IS, IS ARE WE GETTING THE BEST? I MEAN, I GUESS SINCE YOU'VE LISTED THE VENDOR, DO THEY DO THEY DO THIS? DO THEY DO RECRUITMENT STRATEGY? THEY HAVE PROVEN TRACK RECORD IN MARKETING STRATEGY AROUND RECRUITMENT.

AND THE VENDOR THAT WE HAVE PRESENTED TODAY IS A STAFF RECOMMENDATION THAT WE BELIEVE IS THE BEST PATH FORWARD FOR US TO MEET OUR FISCAL 20, 24,

[04:10:07]

25 GOALS.

AGAIN, THAT'S SUBJECT TO PUTTING IT ON A COUNCIL AGENDA ITEM FOR CONSIDERATION TO LEVERAGE OUR BUDGET AND OF COURSE, AT THE WILL OF THE COUNCIL AND THE DIRECTION OF THE COUNCIL. AND THEN THE NEXT THING WOULD BECAUSE I'M CONFUSED TOO.

BUT SO THE NEXT THING WOULD BE TO CREATE A LIBRARY, A DIGITAL ASSET VIDEO PHOTO LIBRARY.

AND THEN CONSOLIDATE DEPARTMENT MARKET INITIATIVES INTO CITYWIDE CAMPAIGNS.

THESE ARE THE FOUR THINGS THAT YOU WANT FOR THE $500,000 THAT WE'RE GOING TO SPEND THIS YEAR.

THESE ARE THE FOUR THINGS WE'RE PROJECTING THAT IT'S POSSIBLE THAT IT COULD COST MORE THAN THAT.

WHAT WE'RE SAYING IS, IS THAT THIS YEAR, WE KNOW THAT WE HAVE EXCESS POTENTIAL ACCESS TO X AMOUNT OF DOLLARS.

THESE ARE THE THINGS THAT WE WOULD LIKE TO ACCOMPLISH.

THESE ARE AMBITIOUS GOALS.

WE DON'T KNOW THAT WE NECESSARILY HAVE THE FUNDING TO ACHIEVE THESE, WHETHER IT'S WITH THIS VENDOR OR ANOTHER VENDOR WE'RE JUST PROVIDING THE VEHICLE FOR.

IF WE WANT TO PURSUE THESE, THEN WE BELIEVE THAT THE BEST PURSUIT OF THESE TO ACCOMPLISH THEM IN THIS FISCAL YEAR IS TO LEVERAGE THE PROCUREMENT THAT'S ALREADY BEEN DONE, TO USE A VENDOR THAT WE BELIEVE HAS A PROVEN TRACK RECORD THROUGHOUT THE DALLAS-FORT WORTH METROPLEX AND UNDERSTANDS THE UNIQUE COMMUNITIES THAT WE SERVE.

SO BACK TO WHAT DO YOU WANT TO BECAUSE YOU SAID WE WOULD LIKE TO ACCOMPLISH, ARE THESE PRIORITIZED IN WHAT YOU WOULD LIKE TO DO? WE WOULD LIKE TO DO A LOT MORE.

THIS IS ACTUALLY WHAT WE HAVE IDENTIFIED AS THE WE.

THIS IS IDENTIFIED AS WHAT THE IMMEDIATE NEEDS ARE AND THE PRIORITIES OF OF OUR COMMUNICATION HERE.

THAT'S ALL I KNOW. THESE SIX HOW ARE THEY PRIORITIZED? THEY ARE PRIORITIZED BASED ON WHAT WE BELIEVE IN PHASES NEEDS TO BE ACCOMPLISHED IN ORDER FOR US TO SUCCESSFULLY ACHIEVE WITHIN THE PHASE WITH HOW ARE THEY PRIORITIZED? THEY ARE PRIORITIZED BY, I THINK, ORDER OF IMPORTANCE OF ACCOMPLISHING.

I WANT TO SPEAK TO.

EXCUSE ME. I THINK YOUR BOSS WANT TO SPEAK.

THANK YOU. THANK YOU.

I GOT TO MAKE MORE EYE CONTACT SO I CAN I CAN CUT YOU GUYS OFF.

SO THE WAY WE'VE APPROACHED THIS, AND I'LL START WITH WITHIN PHASE TWO, IF YOU WHAT YOU SEE LISTED HERE FOR THE RECRUITMENT AND THE RETENTION, THAT ONE IS THE FIRST PRIORITY. AND I'LL TELL YOU WHY.

OVER A YEAR AND A HALF AGO, WE CAME TO THE CITY COUNCIL AND WE TALKED ABOUT THE NEED TO IMPROVE OUR OVERALL RECRUITMENT, ONBOARDING, RETENTION AND ALL OF THE PROCESSES AROUND HOW WE ACQUIRE TALENT.

WE WAITED BEFORE WE MOVED FORWARD WITH THE CAMPAIGN, BECAUSE WE WERE WAITING FOR THE FINAL AUDIT TO COME, AND THAT AUDIT HAS NOW COME.

AND ONE OF THE THINGS THAT WE SAID THAT WE WOULD DEFINITELY DO IS TO BEGIN TO LOOK AT A MORE CENTRALIZED MARKETING STRATEGY FOR HOW THE CITY OF DALLAS RECRUITS AND RETAINS TOP TALENT.

RIGHT NOW, ELIZABETH MENTIONED THAT SEVERAL OF THE DIFFERENT DEPARTMENTS ALL HAVE THEIR OWN STRATEGIES.

NONE OF IT'S CENTRALIZED.

NONE OF IT'S COHESIVE.

AND WE DO BELIEVE THAT WE HAVE AN OPPORTUNITY AS WE LOOK TO MEET NOT ONLY OUR GOALS AND HOW WE RETAIN FIRST RESPONDERS, HOW WE ATTRACT FIRST RESPONDERS, BUT THIS IS AN OPPORTUNITY FOR US TO TAKE THIS AS AN APPROACH THAT WE CAN DO A MUCH BETTER JOB.

AND SO THAT IS LISTED AS A PRIORITY.

SO THE ITEMS THAT YOU SEE, WHETHER IT'S PHASE TWO, 3 OR 4, THE ITEMS ARE IN GREEN ARE PRIORITY.

AND THEY'RE LISTED IN THE MANNER THAT WE BELIEVE THAT WE CAN ACHIEVE THEM.

THAT MARKETING STRATEGY HAS BEEN ON HOLD NOW FOR A YEAR AND A HALF, WAITING FOR THE AUDIT TO BE COMPLETED.

SO THAT WOULD BE THE FIRST ONE OUT OF THE GATE THAT WE WOULD BEGIN TO HOPEFULLY LEVERAGE, WHETHER IT'S THIS VENDOR OR ANOTHER VENDOR THAT'S IMPORTANT.

AND WE KNOW THAT WE'VE GOT TO BEGIN TO DO A MUCH BETTER JOB IF WE'RE GOING TO MEET A LOT OF THESE RECRUITMENT GOALS THAT WE HAVE ACROSS THE CITY, AND NOT JUST IN FIRST RESPONDERS, WE ARE SPENDING TIME AND EFFORT ACROSS THE CITY AROUND RECRUITMENT.

AND RIGHT EVEN NOW, WE DON'T NECESSARILY HAVE WHAT OUR RETURN ON OUR INVESTMENT IS EVEN IN THOSE AREAS.

SO I THINK IT GIVES US AN OPPORTUNITY TO REALLY BUILD A A FRAMEWORK THAT CAN BE UTILIZED THAT WE ALL CAN BE PROUD OF AND HOW WE BRING TALENT INTO THE ORGANIZATION. SO THAT WOULD BE ONE OF THE FIRST PRIORITIES THAT WE WOULD DO.

SO HAVE WE SPENT ALL THE FUNDS ON THAT VERY FIRST ONE.

EVEN WITH THESE OTHER PRIORITIES LISTED, IF WE DON'T HAVE THE FUNDING, WE WOULD NOT BE ABLE TO ACHIEVE THOSE IN THE UPCOMING YEAR.

DO THEY GET MOVED TO PHASE? WE WOULD HAVE TO MOVE THOSE OUT UNTIL WE COME BACK AND PLAN A BUDGET AROUND THEM.

MAKE A SUGGESTION.

YOU CAN RECRUIT AND MARKET ALL YOU WANT, BUT IF YOU DON'T HAVE YOUR SYSTEMS INTERNAL SYSTEMS SET UP THAT I THINK MOST OF US ARE EXPERIENCING RIGHT NOW AROUND THIS HORSESHOE, IT AIN'T GOING TO MATTER.

THAT'S JUST A COMMENT.

SO THE THING THAT I'M TRYING TO GET TO IS I'VE ALWAYS LIVED BY DO WHAT YOU SAY YOU'RE GOING TO DO, SAY WHAT YOU'RE GOING TO DO, AND THEN DO WHAT YOU SAY YOU'RE GOING TO DO.

WHATEVER. I CAN'T TALK RIGHT NOW.

SAY WHAT YOU'RE GOING TO DO AND THEN DO WHAT YOU SAID YOU'RE GOING TO DO.

IT'S HARD TO STOP.

THE THING HERE IS THAT WE DON'T SOMETIMES FOLLOW THAT MANTRA AS A CITY.

[04:15:04]

AND SO YOU CAN MARKET, YOU CAN HAVE PRETTY PICTURES.

BUT THAT'S WHAT I WAS GETTING TO.

IT'S THE PEOPLE.

THE PEOPLE IS WHAT MAKES BUILDS THE TRUST.

AND IT'S LITERALLY DOING WHAT YOU SAY YOU'RE GOING TO DO, AND THAT'S WHAT'S IMPORTANT.

AND SO YOU CAN CREATE THIS.

WE'RE ALL CONFUSED HERE ON WHAT IS A OR B OR C.

BUT THE BOTTOM LINE IS THAT WE ARE IN THE PEOPLE BUSINESS.

AND WE SHOULD BE FOCUSING REALLY ON PEOPLE.

AND THERE'S NO METRICS IN HERE, AS IT'S BEEN SAID.

AND IT'S HARD TO MEASURE SUCCESS WHEN YOU DON'T HAVE METRICS.

OR MAYBE IT'S EASY.

IT IS EASY. BUT THIS IS $1 MILLION AND THIS IS OUR FRONT DOOR, AS I MENTIONED.

SO I'M WILLING TO UNDERSTAND A LITTLE MORE.

BUT I AM TOTALLY CONFUSED AND I CAN'T SPEAK ANYMORE.

SO I WILL GIVE BACK MY 35 SECONDS WITH THAT.

DEPUTY MAYOR PRO TEM BAZALDUA FIVE MINUTES.

THANK YOU. THANK YOU ALL FOR THE PRESENTATION AND FOR MEETING WITH ME OFFLINE TO ANSWER QUESTIONS.

I HAVE A QUESTION, THOUGH, ABOUT OUR COOPERATIVE AGREEMENT CAPABILITIES.

IT SOUNDS LIKE THERE ARE SOME RACE CONCERNS WITH COLLEAGUES THAT WOULD LIKE TO SEE SOME MORE PARAMETERS AND GUARDRAILS PUT INTO THE SCOPE OF WORK THAT YOU'RE PRESENTING.

CAN SOMEONE EXPLAIN TO ME DONZELL OR OR LEGAL? BUT WHAT WHAT WHAT COURSE OF ACTION DO WE HAVE WITH THAT TO HELP DICTATE WHAT THAT AGREEMENT LOOKS LIKE? AND HOW CAN WE HOW CAN WE LOOK AT WHAT'S BEING PRESENTED HERE, GET THAT ACCOMPLISHED SO THAT WE CAN MOVE FORWARD WITH SOMETHING THAT WE'VE, QUITE FRANKLY, ASKED STAFF TO PRIORITIZE FOR YEARS AT THIS POINT, BUT ALSO ADDRESS THE CONCERNS OF MY COLLEAGUES TO GET SOME BETTER METRICS PUT IN PLACE FOR US TO HAVE THOSE.

HOW DO WE HOW HOW ARE WE ABLE TO COUPLE THOSE TWO NEEDS TOGETHER? THANK YOU FOR THE QUESTION.

DONZELL GIBSON, CITY MANAGER'S OFFICE I'M GOING TO TAKE THIS IN TWO DIFFERENT PIECES.

OKAY. SO THE FIRST PIECE IS THE EXISTING CONTRACT THAT WE'RE GOING TO PIGGYBACK OFF OF.

WE HAVE TO FOLLOW THE PROCUREMENT PROCESS THAT THE COUNTY USED AND USED THEIR SPECIFICATIONS, WHICH CALLED OUT IN THIS PARTICULAR CASE HELPED ME FOR PRICING ASSOCIATED WITH THE SCOPE OF WORK.

MEANING TO SAY THAT IF THEY ASK FOR THEM TO HELP THEM REDEVELOP SOME MARKETING STRATEGY OR TOOL, THEY PROBABLY SAID, YOU KNOW WHAT? WE GOT $250 PER HOUR.

AND WHEN SHE USED THE TERM BID, I THINK SHE USED THAT WORD LOOSELY.

SHE'S GOING TO HAVE TO ASK OUR VENDOR TO SAY, HOW MANY HOURS IS IT GOING TO TAKE TO PRODUCE SAID PRODUCT? AND THEN THAT SAME DISCUSSION, IN ORDER THAT THE CITY WOULD BE DOING A CASE BY CASE BASIS, WE WOULD THEN GO AND SAY, OKAY, LET ME SEE THE DELIVERABLE, LET ME GET SOME IDEA OF WHAT THE DELIVERABLE MIGHT LOOK LIKE AND HOW MUCH TIME AND ENERGY IT MIGHT COST AND TAKE FOR THAT.

AND WE BUY OR WE DON'T BUY BASED ON WHAT WE SEE THERE.

SO THAT'S THE THE BENEFIT OF BEING ABLE TO HAVE THE PIGGYBACKING OF THE COOPERATIVE.

THE DOWNSIDE TO THAT IS, IS THAT IF THERE'S SOMETHING THAT WASN'T OUTLINED IN THAT SCOPE, AND I THINK THAT'S WHY MISS SAHIB WAS SAYING THIS WAS SO BENEFICIAL, BECAUSE THE PARAMETERS OF THE CONTRACT THAT THE COUNTY BID OUT ALLOWS THE CITY A LOT OF LEVERAGE.

RIGHT. AND THE CAPACITY OF THIS VENDOR TO BE ABLE TO PERFORM THESE SERVICES IS A BENEFIT TO THE CITY.

SO, AS MISS SCHULTZ HAD MENTIONED EARLIER, OR MISS BLACKMON HAD MENTIONED EARLIER, HEY, WE MAY WANT ANOTHER VENDOR WHO COULD DO SOME OTHER THINGS.

WELL, I THINK THE SCOPE THAT'S HERE, WHILE WE'LL LEARN AND WE'LL FIGURE OUT WHETHER OR NOT THEY ARE PRODUCING OR NOT, AND I THINK THAT'S ONE OF THE THINGS THAT STAFF IS GOING TO NEED TO DO IS, IS BRING YOU THOSE METRICS AND SHOW YOU THOSE ACTUAL DELIVERABLES THAT ARE BEING PRODUCED.

SO NOBODY ASKS A QUESTION ABOUT WHAT WAS DELIVERED.

SO WHEN WE ACTUALLY GET DOWN TO THIS CONTRACT BEING SIGNED.

IF COUNCIL SO WISHES TO APPROVE THIS ITEM, THEY'RE GOING TO DO ONE REQUEST AT A TIME THAT SAYS DO X RIGHT? AND THEN TELL ME HOW MUCH X IS GOING TO COST.

AND THEN WE'RE GOING TO SAY YES OR NO, AND THEN WE'RE GOING TO GET A DELIVERABLE BACK.

THE STAFF CAN GO TO EITHER MATT WHAT WE ASKED FOR OR WE DIDN'T.

AND THEN WE'LL BE ABLE TO TRACK THE METRICS ASSOCIATED WITH THE DELIVERABLE THEY PROVIDED.

CREATES A TRACK RECORD FOR THIS VENDOR.

I HEARD SOME OTHER COMMENTS ABOUT SOME THINGS THAT THEY DID RELATIVE TO SOME PREVIOUS WORK THAT MAY OR MAY NOT HAVE PANNED OUT THE WAY PEOPLE THOUGHT IT MIGHT, BUT WE'LL BE ABLE TO MONITOR THAT.

THAT'S PART OF THE CONTRACT COMPLIANCE PIECE THAT 311 CUSTOMER EXPERIENCE WILL NEED TO BE ABLE TO DO.

THE SECOND PIECE THAT YOU MENTIONED THAT I WANT TO TALK ABOUT, WHICH IS HOW TO REFINE OR MAKE THOSE THINGS THAT WE WANT TO HAVE HERE.

YOU CAN'T IF THE SCOPE WASN'T THERE.

[04:20:03]

BUT THAT'S THE BENEFIT OF WHAT MISS SAAB IS SUGGESTING THAT THIS AGREEMENT DOES IT DOES ALLOW YOU THE PARAMETERS.

I'VE SEEN OTHER COOPERATIVES THAT ARE VERY STRINGENT.

THEY GAVE A SET OF SPECS, AND THE VENDOR PROVIDED BACK A SERIES OF ITEMS THAT WERE VERY SPECIFIC.

WE WILL DO X, Y AND Z AND THAT'S IT.

AND SO IT KIND OF TIES YOUR HANDS.

SO IF YOU'RE GOING TO SIGN OFF ON THAT COOPERATIVE, YOU BETTER MAKE SURE THAT THOSE DELIVERABLES AND THE THINGS THAT YOU WANT TO ACCOMPLISH ARE LAID OUT THERE.

IF THEY'RE NOT, AS WE CALL IT, SHOPPING, THE CO-OP, YOU'RE LOOKING AT CO-OPS THAT MOST ALIGN WITH A SERIES OF SPECS THAT YOU MIGHT PUT OUT ON YOUR OWN IF YOU DID YOUR OWN RFP.

THAT'S THE HOMEWORK THAT THIS TEAM HERE DID, AND THEY FOUND SOMETHING THAT THEY BELIEVE WOULD WORK.

AND THEN THEY BUILT A SET OF DELIVERABLES.

THEY THOUGHT THAT MADE SENSE, WHICH I'VE SEEN.

AND I HELPED THEM A LITTLE BIT LOOKING AT THIS PRESENTATION AND WALKING THROUGH WHAT PHASES AND WHAT STEPS COULD BE DONE, AND THOSE THINGS COULD BE DONE IN A TIMELINE THAT WAY, WAY FASTER THAN THE NINE MONTHS.

I KNOW OUR CITY MANAGER WAS SAYING SIX MONTHS, BUT ON OCCASION, IF WE'VE NEVER BID IT OUT BEFORE AND IF THERE'S, YOU KNOW, ISSUES RELATED TO COMPETITION AND ANYTHING ELSE THERE, IT TAKES US UP TO A YEAR TO GET THESE THINGS DONE.

DO WE WANT TO CHANGE THAT? SURE. BUT I'D RATHER BE TRANSPARENT AND SAY EVEN THE KIOSK CONVERSATION EARLIER NOT TO BRING IT UP, BOSS, BUT MAN, WE'D BE HARD PRESSED TO GET IT DONE IN SIX MONTHS.

THANK YOU. THANK YOU.

I YOU KNOW, I, I THINK YOU ANSWERED THE QUESTION, BUT I WOULD LIKE TO HEAR FROM LEGAL ON WHAT OUR LEGAL CAPABILITIES ARE. I AND I DO APPRECIATE THE EXPLANATION.

YOU'RE WELCOME. SIR. YEAH.

I'D LIKE TO PUSH THE BOUNDARIES A LITTLE BIT WHEN WE CAN.

AND SO I'M CURIOUS TO SEE WHAT'S WITHIN OUR LEGAL.

I MAY NOT HAVE A JOB WHEN I'M DONE TALKING TODAY, AND THAT'S.

THAT'S OKAY. I'M ELIGIBLE TO RETIRE.

THAT'S WHY HE'S WIPING OFF THE SWEAT ON HIS FOREHEAD.

I SAID, I SAID OVER THERE.

AND I LISTENED TO YOU GUYS TALK ABOUT THE SPEED AT WHICH YOU WANTED TO MOVE WITH THE KIOSK.

AND ONE OF THE WEIRD THINGS ABOUT BEING IN A JOB 27 YEARS, YOU GET DEJA VU A LOT.

I WAS HERE WHEN WE DID THAT LAST ONE, AND WE RAN AT THE SPEED OF BUSINESS, AND WE DID IT FAST.

AND THEN I HEARD ALL THESE COMMENTS ABOUT HOW TERRIBLE IT WAS, BUT WE RUSHED THAT ONE.

THAT ONE HAPPENED QUICK.

THAT TOOK THE VENDOR SOME TIME TO ACTUALLY GET THEM INSTALLED.

BUT WE SURE RUSHED THE PROCUREMENT AND LOOK AT THE PRODUCT THAT YOU GOT.

SO BE VERY WARY AND CAREFUL ABOUT THAT, BECAUSE I WAS HERE AND I WATCHED ALL THAT WITH MY EYES THIS WIDE, GOING, WOW, WE ARE MOVING FAST.

SPEED CAN KILL.

THANK YOU. THANK YOU.

I ASKED WILLOW SANCHEZ TO COME UP AND ANSWER YOUR QUESTIONS.

HI, WILLOW. HELLO, WILLOW SANCHEZ, CITY ATTORNEY'S OFFICE.

AND I WOULD LIKE TO SAY THAT DONZELL GAVE AN EXCELLENT EXPLANATION OF THE COOPERATIVE PURCHASE PROCESS.

AND SO WHAT WE HAVE HERE IS WE ARE DOING WHAT'S CALLED AN IDIQ CONTRACT, AND WE ARE PIGGYBACKING OFF OF THE COUNTY'S CONTRACT.

AND THE REASON OURS IS CALLED AN IDIQ IS BECAUSE WE CAN USE IT AS MUCH AS WE WANT, OR AS LITTLE AS WE WANT.

SO THERE IS NO DEDICATED MONEY THAT'S BEING SPENT ON A MONTHLY BASIS UNTIL THEY'VE ISSUED THAT SPECIFICATIONS FOR THAT PARTICULAR PROJECT, WHICH THE VENDOR WILL THEN SAY, OKAY, THIS IS HOW LONG IT WILL TAKE US TO DO IT, THIS IS HOW MUCH IT WILL COST YOU.

AND THEN OF COURSE, THEY CAN SAY YES OR NO.

THANK YOU. NOW, OKAY.

I'M SORRY. AND TO YOUR PRECISE QUESTION SO WHEN WE ARE PURCHASING OFF OF THE COUNTY'S CONTRACT, WE CAN MAKE OUR OWN CONTRACT NARROWER OR MORE ONEROUS.

WE JUST CAN'T CHANGE THE SCOPE.

BUT THERE IS NO REASON WHY WE CAN'T INCLUDE PARTICULAR PERFORMANCE METRICS OR SOMETHING TO THAT EFFECT.

THANK YOU SO MUCH. THAT'S WHAT I WAS WANTING TO GET AT.

AND BECAUSE I THINK Y'ALL BOTH GAVE ME THE ACCURATE ANSWERS, I'M NOT NOT DISCOUNTING YOU, DENZEL.

BUT THAT'S EXACTLY WHAT I WAS WONDERING.

ATTACHED TO.

YES. WITH HOW THAT IS STRUCTURED SHOULD GIVE US OPPORTUNITY TO ADDRESS EXACTLY WHAT WE'RE HEARING FROM OUR COLLEAGUES AND EVEN CHARGING STAFF TO BRING BACK SPECIFIC METRICS THAT CAN BE INCLUDED IN OUR CONTRACT PORTION OF THIS AGREEMENT WITH THE PARTICULAR VENDOR.

RIGHT. AND AND SO, I GUESS THE END RESULT THAT I'M LOOKING FOR MADAM CITY MANAGER, IS TO GET US TO A PLACE WHERE WHERE THIS ISN'T GOING TO BE WAITING FOR 6 TO 8 MONTHS TO EVEN GET GET OFF THE GROUND.

BUT AT THE SAME TIME THAT WE ARE BUILDING IN ACCOUNTABILITY MEASURES THAT HAVE BEEN BROUGHT UP AND WERE ABLE TO HOLD THE VENDOR ACCOUNTABLE FOR PERFORMANCE.

IF WE DON'T HAVE THAT BUILT IN, AND IF THAT'S NOT BUILT IN WITH WHAT WE'RE PIGGYBACKING OFF OF WITH THE COUNTY, THEN THEN I WOULD LIKE TO ASK THAT THAT BE MADE A

[04:25:09]

PRIORITY IN WHAT IT IS THAT WE END UP SIGNING WITH THE VENDOR.

THANK YOU SO VERY MUCH.

DEPUTY MAYOR PRO TEM BAZALDUA FOR YOUR COMMENTS, I TOTALLY AGREE.

I THINK WHAT WE WANTED TO DO IS TO MAKE SURE THAT WE TOOK A STEP BACK, WHICH IS WHY WE WANTED TO COME TO THE FULL CITY COUNCIL AND TALK ABOUT THIS PARTICULAR ENGAGEMENT, AND THEN GIVE US THE THINGS THAT YOU STILL WANT TO ENSURE THAT WE'RE ADDRESSING.

I THINK WHAT WE'VE HEARD THUS FAR, WITHOUT THE OTHER COUNCIL MEMBERS THAT ARE SPEAKING, THAT THERE ARE SOME DELIVERABLE TIMELINES.

I THINK THAT WE ALSO WANT TO MAKE SURE THAT ARE EMBEDDED INTO A POTENTIAL CONTRACT, AS WELL AS THOSE PERFORMANCE STANDARDS THAT I THINK WE WOULD ALL WANT TO DO.

I THINK THE ACCOUNTABILITY IS DUAL.

THERE'S AN ACCOUNTABILITY ON THE CITY TO REALLY SET VERY CLEAR EXPECTATIONS FOR THE VENDOR AND FOR THE VENDOR TO BE ABLE TO DEMONSTRATE HOW THEY PLAN TO MEET THOSE.

SO I THINK THAT'S DEFINITELY WHAT WE WOULD WANT TO DO BEFORE WE BRING BACK THE ITEM.

YOU'RE NOT VOTING ON THE ITEM TODAY.

I'LL SAY THAT AGAIN.

AND THERE'S NOT AN ITEM BEFORE YOU EVEN ON YOUR AGENDA.

NEXT WEDNESDAY, WE WOULD WANT TO GO BACK, TAKE THE OPPORTUNITY TO TAKE THE FEEDBACK FROM TODAY, BUILD THAT INTO OUR FINAL CONTRACT THAT WE DO NOT HAVE AT THIS MOMENT, AND BE ABLE TO BRING SOMETHING BACK THAT COUNCIL CAN EITHER THEN AT THAT POINT ACCEPT IT.

THIS IS MY LINE, MODIFY IT OR REJECT IT.

AND THAT IS YOUR ABILITY TO TELL US WHETHER OR NOT IF WE'VE LISTENED AND IF WE'VE DONE THE WORK TO TO GIVE YOU ENOUGH CONFIDENCE TO BE ABLE TO MOVE IT FORWARD.

SO THANK YOU SO MUCH.

SO I JUST WANT TO MAKE SURE THAT I'M UNDERSTANDING CORRECTLY THOUGH, BECAUSE NOT ONLY IS THE RFP PROCESS SOMETHING THAT IT CAN BE LENGTHY, BUT OUR ABILITY TO MAKE AMENDMENTS AS NEEDED IS ALSO HAMSTRUNG.

IS THAT NOT ACCURATE? I MEAN, WHAT'S BAKED INTO THE RFP SPECS IS BAKED INTO THE RFP SPECS, AND WHAT WE'RE VOTING ON IS ESSENTIALLY ACCEPTING WHAT YOU ALL HAVE PUT THAT WORK IN, THAT IS TYPICALLY A PROCUREMENT PROCESS IS THE RESPONSIBILITY AND ADMINISTRATIVE PROCESS.

IT'S BACK TO EVEN HOW WE PRESENTED THE THE DIGITAL KIOSK ITEM EARLIER.

IT'S REALLY ABOUT GIVE US YOUR POLICY DIRECTION.

WE'VE HEARD FROM THIS BODY BEFORE THAT THE CITY NEEDS A COMPREHENSIVE COMMUNICATIONS PLAN.

WE HEARD FROM THIS BODY THAT THE CITY NEEDS A COMPREHENSIVE MARKETING STRATEGY FOR RECRUITING TALENT.

SO WE'VE HEARD BOTH OF THOSE.

THOSE ARE POLICY FRAMEWORKS THAT HAVE BEEN GIVEN TO STAFF.

SO NOW IT'S OUR RESPONSIBILITY TO GO FIGURE OUT HOW DO WE DELIVER THAT, WHETHER IT'S WITH ONE VENDOR, TWO VENDORS, THREE VENDORS.

THAT'S WHAT WE'RE REALLY TRYING TO MAKE SURE THAT WE'VE GOT THE RIGHT INPUT AROUND FROM THIS BODY.

SO THANK YOU. NO THANK YOU.

I DO SEE A BENEFIT FOR US TO ROLL UP OUR SLEEVES AND, AND MAKE SURE THAT THIS IS SOMETHING THAT'S OF COURSE PALATABLE FOR OUR BODY.

BUT I THINK THAT IT'S IMPORTANT FOR US TO HAVE THAT FLEXIBILITY.

I WHAT I DON'T WANT TO SEE, ESPECIALLY WHENEVER IT SEEMS TO BE A VERY PASSIONATE SUBJECT.

IF THERE ARE SEVERAL COLLEAGUES THAT WANT TO WEIGH IN ON WHAT THESE METRICS LOOK LIKE, THAT'S USUALLY NOT AS GRANULAR AS WE GET IF IT WERE TO BE A TYPICAL PROCUREMENT PROCESS.

SO AND WE WOULD ALSO BE PROHIBITED FROM EVEN ADDING SOME OF THESE THINGS IN ON THE BACK END IF WE GO THROUGH A TYPICAL PROCUREMENT PROCESS.

SO I APPRECIATE THE INNOVATION AND LOOKING AT AVENUES FOR US TO ACCOMPLISH THIS.

BUT I DO THINK SOME FAIR POINTS ARE BEING RAISED, YOU KNOW, IN IN WANTING TO ESTABLISH THAT ACCOUNTABILITY.

I DON'T THINK THAT WHAT WE'RE HEARING ON, ON EITHER SIDE FROM IN FRONT OF THE HORSESHOE OR BEHIND IS NOT ACCOMPLISHABLE TO BE COUPLED TOGETHER.

SO I'M ASKING THAT STAFF DO Y'ALL'S DUE DILIGENCE OVER THE NEXT, YOU KNOW, FOUR WEEKS OR SO GET WITH EACH COUNCIL MEMBER, ESPECIALLY THOSE WHO HAVE HAVE BEEN VOCAL ABOUT THEIR OPPOSITION OR CONCERN.

AND LET'S MAKE SURE THAT WHATEVER IT IS, EVEN IF IT IS DOWN TO FLOOR AMENDMENTS ON WHEN THIS A COOPERATIVE AGREEMENT IS ACTUALLY VOTED ON THAT WE HAVE THE ABILITY TO BAKE IN THINGS THAT WE WANT TO SEE BAKED IN, TO PROVIDE FOR THE RIGHT OVERSIGHT, TO PROVIDE FOR THE RIGHT METRICS, TO HOLD ACCOUNTABLE.

AND THEN WE CAN KIND OF MOVE ALONG FROM THERE.

THAT'S, THAT'S THAT'S WHERE MY FEEDBACK IS, CITY MANAGER.

AND I'M HOPING THAT WE DON'T DRAG THIS OUT TO BE THAT MUCH LONGER.

I WILL TELL YOU, I THINK IT WAS MY VERY FIRST TERM WHEN WE STARTED TALKING ABOUT MORE CENTRALIZED COMMUNICATIONS.

AND SO IT'D BE REALLY NICE TO SEE THIS MATERIALIZE.

THANK YOU. AND CITY MANAGER, YOU WANT TO SPEAK? YES. YOU PROBABLY NOTICED THAT WE HAVE ONE OF OUR UNIFORMED OFFICERS WHO'VE COME OUT.

CAPTAIN BORIS HAS BEEN WORKING IN THE CITY MANAGER'S OFFICE OVER THESE LAST FEW MONTHS AND REALLY HELPING US FRAME UP THIS OVERALL COMMUNICATIONS PLAN, AS WELL AS HOW WE'RE APPROACHING APPROACHING OVERALL PERFORMANCE METRICS.

AND I'D LIKE TO GIVE HIM JUST AN OPPORTUNITY, IF WE MIGHT, JUST TO TALK ABOUT SOME OF THE THINGS THAT WE'VE ALREADY STARTED TO THINK THROUGH AS IT RELATES TO METRICS AROUND HOW WE COMMUNICATE. CAPTAIN BORIS.

YES. THANK YOU.

CITY MANAGER TOLBERT, AND THANK YOU FOR THE OPPORTUNITY TO SPEAK.

A LOT OF YOU KNOW ME, AND IF YOU DON'T KNOW EXACTLY WHAT I DO, THEN JOIN THE CLUB.

[04:30:05]

I'M EMBEDDED IN BOTH THE FIRE CHIEF'S OFFICE AND THE CITY MANAGER'S OFFICE AND MOSTLY DEAL IN THE REALM OF STRATEGY, ANALYTICS, INTELLIGENCE AND COMMUNICATIONS.

WHICH IS WHY I'M HERE. SO YOU GUYS A LOT OF TALKED ABOUT METRICS AND PERFORMANCE MEASURES.

AND SO YOU'VE ALL BEEN READING MY DIARY.

SO I APPRECIATE THAT.

SO COMMUNICATION AND WHEN IT COMES TO PERFORMANCE MEASURES YOU KNOW THIS THIS IS WHAT BRIDGES THE GAP BETWEEN RESIDENT NEEDS AND THE PERFORMANCE AND THE SERVICES THAT THE CITY PROVIDES.

AND THAT IS WHAT REALLY ALLOWS THAT FEEDBACK LOOP.

OKAY. AND THAT'S WHAT ALLOWS US TO TAILOR WHAT THE RESIDENTS ACTUALLY NEED AND WHAT MAKES MEANINGFUL IMPACT AND TO WHAT WE ACTUALLY DELIVER EVERYTHING WE DO SHOULD BE AND WILL BE TIED TO REAL PERFORMANCE MEASURES AND METRICS.

AND THAT INCLUDES OUR CONTRACT WITH.

SO SPOILER ALERT YOU'LL BE HEARING A LOT MORE ABOUT THIS FROM ME IN THE FUTURE.

BUT I CAN ASSURE YOU THAT NOT ONLY THIS PROJECT, BUT OTHER PROJECTS TO COME WILL HAVE REAL, MEANINGFUL, IMPACTFUL METRICS.

SO YES, AS AS AS CITY MANAGER TOLBERT HAS SAID MULTIPLE TIMES, THIS IS JUST A BRIEFING.

WE DIDN'T GET DEEP INTO THE WEEDS, BUT YOU WILL GET GET THAT MEAT THAT YOU'RE LOOKING FOR.

BUT I JUST WANTED TO ASSURE THAT.

AND SO I JUST DIDN'T WANT TO GET TOO FAR AHEAD OF US.

WE'RE NOT GOING TO GET DEEP INTO THE WEEDS HERE.

BUT I JUST WANT TO ASSURE YOU THAT THAT'S COMING.

AND YOU'LL GET THAT. THAT WHAT YOU'RE LOOKING FOR.

WE HEAR YOU LOUD AND CLEAR, AND WE'RE NOT READY TO PRESENT THAT QUITE YET.

BUT YOU'RE GOING TO GET ALL THAT, I PROMISE YOU.

WELL, AND, CAPTAIN BORIS, IF I COULD JUST ADD, I THINK AGAIN, ONE OF THE LESSONS LEARNED BASED ON ME COMING BACK TO THE CITY AND ACTUALLY REVIEWING PREVIOUS VENDOR CONTRACTS FOR SPECIFICALLY MARKETING SERVICES, THERE WERE NO METRICS TIED TO THEM, WHICH IS WHY WE ARE GOING ON A PROJECT BY PROJECT BASIS AND ACTUALLY CLEARLY DEFINING WHAT THE EXPECTATIONS ARE AND HOW WE ACTUALLY MEASURE THAT SUCCESS.

I WOULD ARGUE THAT BEST PRACTICES ACROSS ORGANIZATIONS DO NOT MEASURE SUCCESS BASED ON JUST THE NUMBER OF ENGAGEMENTS THEY HAVE IN PERSON OR JUST THE NUMBER OF FACEBOOK POSTS.

AND SO WE AS A CITY, AS CAPTAIN MORRIS MENTIONED, ARE MOVING TOWARDS A MORE STANDARDIZED AND CENTRALIZED WAY FOR OUR DEPARTMENTS TO MEASURE OUR SUCCESS AROUND SPECIFICALLY COMMUNICATIONS AND CUSTOMER ENGAGEMENT SEPARATELY FOR PERFORMANCE METRICS.

BUT THAT DOES INCLUDE HAVING THOSE SUCCESS MEASURES TIED TO THE DELIVERABLES THAT WE BELIEVE WE NEED TO ACHIEVE IN ORDER TO HAVE A COHESIVE, CITY WIDE STRATEGY. AND TO FURTHER THAT POINT, YOU KNOW, WE CAN TALK ABOUT, HEY, WHAT IS A BRAND OR A PICTURE HAVE TO DO WITH THAT? YOU KNOW VISUAL MESSAGING OR BRANDING IS HARD TO QUANTIFY WHEN IT COMES TO METRICS, BUT IT IS POSSIBLE.

THERE'S A REASON WHY COCA-COLA PAYS MILLIONS OF DOLLARS FOR A SUPER BOWL AD, OR FOR ADS CAN BE PLACED FOR A COUPLE OF SECONDS IN A BLOCKBUSTER MOVIE.

IT'S BECAUSE IT'S MEANINGFUL, IT'S IMPACTFUL, AND IT WORKS.

OKAY, THIS THIS ALL HAS TO DO.

THIS IS NOT JUST ABOUT TAKING MONEY AWAY FROM A POTHOLE OR FROM A POLICE CAR, RIGHT? THESE HAVE TO WORK IN TANDEM.

IT'S ABOUT OUR OUR MESSAGING WORKING IN TANDEM WITH OUR SERVICES.

AND THEY HAVE TO WORK TOGETHER.

BECAUSE YOU CAN HAVE TO YOUR POINT, YOU CAN HAVE THE BEST SERVICES IN THE WORLD, OR YOU CAN HAVE THE BEST MESSAGING IN THE WORLD, BUT IF THEY'RE NOT IN TANDEM, YOU'RE NOT REALLY REACHING AND YOU'RE NOT EFFECTIVE.

YOU HAVE TO HAVE BOTH.

AND THAT'S THIS IS THE EFFORT OF THAT SECOND PIECE OF THE PUZZLE THAT ELIZABETH WAS TALKING ABOUT.

THANK YOU ALL VERY MUCH.

COUNCILWOMAN WILLIS FIVE MINUTES.

THANK YOU. AND THANK YOU, CAPTAIN BORIS, FOR MAKING THAT POINT THAT YOU JUST MADE.

SO LAST NIGHT WAS THE LAST NIGHT OF THE FALL SEMESTER WHERE PROFESSOR WILLIS TAUGHT PRINCIPLES OF MARKETING.

SO LET ME TELL YOU THAT AN END USER RARELY, IF EVER, ASKS FOR MARKETING OR BRANDING, BUT LEFT UNDONE.

IT'S GOING TO HAPPEN FOR YOU.

SO WHAT'S GOING ON IN THE MARKETPLACE AND HOW YOU PRESENT YOURSELF, WHETHER IT'S INTENTIONAL OR YOU KNOW, WITH THE BEST INTENTIONS BUT NOT SUCCESSFUL, IT'S HAPPENING FOR YOU. SO IT'S MUCH BETTER IF YOU CAN CONTROL IT.

AND SO WHAT WE LEAD PEOPLE TO RIGHT NOW IS A BIT OF A HODGEPODGE.

THERE'S FRICTION AND COMMUNICATION.

THERE'S THERE'S CONFUSION IN OUR COMMUNICATION.

WE'RE SPIRALING.

WE'RE NOT MAKING PROGRESS.

AND I WOULD LIKE TO SEE US MOVE FORWARD.

INTERIM CITY MANAGER TOLBERT, I THINK YOU SUGARCOATED A LITTLE BIT BECAUSE YOU SAID THAT WE HAVE IMMEDIATE OPPORTUNITIES.

NO, WE HAVE IMMEDIATE PROBLEMS THAT WE MUST RESOLVE.

WE GET A311 REPORT.

I LOVE THAT INFOGRAPHIC.

IT'S GREAT IN YOUR NEWSLETTER THAT SHOWS HOW MANY PEOPLE ARE USING 311 VIA CALLS, PHONE CALLS, ONLINE OR MOBILE. AND I KNOW IN D13, ONLINE AND MOBILE OVER THE LAST QUARTER WAS ABOUT 1400 USERS.

I THINK MY AVERAGE IS I THINK WE'RE ALL FAIRLY AVERAGE IN OUR USAGE.

SO THAT'S ABOUT 20,000 PEOPLE, A QUARTER RESIDENTS.

I DON'T KNOW IF THOSE ARE UNIQUE USERS, BUT WHO ARE EXPERIENCING THE FRICTION AND FRUSTRATION OF OUR ONLINE AND AND MOBILE PRESENCE.

[04:35:03]

AND AS YOU SAID, TALK ABOUT A FRONT DOOR TO THE CITY.

WE HOW MANY TIMES DO YOU TELL PEOPLE CALL 311, CALL 311 TO REPORT THAT WE'VE GOT TO HAVE THE DATA.

WE'RE A DATA DRIVEN CITY AND HERE WE ARE, YOU KNOW, GETTING TANGLED UP IN THIS, I REALIZE I MEAN, WE WANT TO DOT EVERY I AND CROSS EVERY T, BUT WHAT I'M HEARING IS THAT THIS IS A BRIDGE. WE KNOW WE'VE GOT STRATEGIC WORK TO DO.

WE KNOW WE NEED A GREAT PARTNER IN THIS.

WE KNOW WE NEED CONSUMER INSIGHT FROM OUR RESIDENTS OF WHAT THEY THINK NOW.

I MEAN, WE GET IT IN OUR RESIDENT SATISFACTION SURVEY.

I THINK WE'D ALL LIKE THE SCORES TO BE HIGHER.

IT'S NOT JUST ABOUT POTHOLES AND MOWING PARKS AND THAT SORT OF THING.

IT'S ALSO IN A PERCEPTION THAT CAPTAIN BORIS WAS ALLUDING TO ABOUT THIS PERCEPTION.

AND WHERE DOES THAT COME FROM? IF WE HAVE, YOU KNOW, HEADLINES AND COPY THAT, READ LIKE A PRINTER MANUAL, WE'RE NOT REALLY DOING THE BEST WE CAN DO IN COMPELLING SOMEONE TO ATTEND A MEETING OR LEARN MORE ABOUT WHAT TO DO WHEN THEY SEE THAT COYOTE.

I MEAN, WE HAVE A JOB TO DO HERE.

SO IT SOUNDS LIKE THERE WAS A PROCESS WITH NINE VENDORS VETTED.

SOMEBODY DID THAT HEAVY LIFTING FOR US, NINE VENDORS RESPONDED AND TO A VOLUME OF WORK ACROSS SEVERAL AGENCIES, I MEAN, THE COUNTY AND OTHERS TO GET FAVORABLE PRICING BECAUSE OF THAT VOLUME.

AND WHAT WE ARE DOING IS GLOMMING ON TO THAT FOR HOPEFULLY NO MORE THAN ABOUT A YEAR.

WHILE WE DO IN TANDEM THE WORK OF THE RESEARCH, THE STRATEGY, THE PROCURING WHICH 6 TO 9 MONTHS.

NINE MONTHS TO A YEAR.

BOY, WE GOT TO FIX THAT.

WHILE WE ARE IN TANDEM DOING THAT, AND WE'RE FINDING OUR STRATEGIC PARTNER.

BECAUSE I DO THINK THIS IS IMPORTANT.

I MEAN, IT'S WHERE PEOPLE ARE FILLING THEIR THEIR BRAINS WITH WHAT THE CITY IS WITHOUT US HAVING A STRATEGIC ROLE IN THAT.

I WAS JUST ON TRYING TO LOOK AT OUR, OUR JOBS ON THE SITE, THE CITY SITE, AND IT'S REALLY FRUSTRATING.

AND WHEN I LOOK AT THIS LIST IN GREEN OF WHAT YOU'D LIKE TO ACHIEVE OVER THE COURSE OF THE NEXT YEAR YOU KNOW, RECRUITMENT FOR CIVIL AND NON CIVIL ABOUT THE MARKETING INITIATIVES KIND OF COMING TOGETHER AND BEING IN MORE OF A CAMPAIGN, HAVING THE FRAMEWORK FOR VISUALS, WHICH, BY THE WAY, ON PAGE 14, IF YOU LOOK AT THAT, IS THAT DALLAS? I'M JUST KIDDING. OKAY.

SO AND WHEN WE TALK ABOUT METRICS, I DON'T KNOW IF WE HAVE ANYWHERE TO GO BUT UP.

AND I THINK SOMEONE CALLED OUT THE FACT THAT IN THE LAST, THE LAST PROCUREMENT, THERE WEREN'T REALLY ANY DEFINED.

I DON'T KNOW IF WHEN WE'RE CREATING FLIERS NOW, IF WE'VE GOT METRICS ASSOCIATED WITH THOSE.

SO AS MUCH AS WE LOVE THAT, AND I WANT TO KNOW HOW MANY RESPONSES WE MIGHT EXPECT TO GENERATE, I DON'T WANT TO GET TANGLED UP IN THAT AND KEEP THIS SPIRAL GOING BECAUSE IT'S FRUSTRATING TO OUR RESIDENTS.

SO THE ONLY CONCERN I HAVE, AND I THINK IT WAS RAISED EARLIER, IS ABOUT THE RPA REDEVELOPMENT FUNDS AND WHERE ELSE THOSE COULD BE DIRECTED AND WHETHER THERE COULD BE OTHER FUNDS.

AND I KNOW THIS IS A BIG NUMBER FOR 37, BUT YOU AND I SPOKE ABOUT MAYBE THERE'S AN OPTION THAT COULD BE USED.

SO THAT WOULD BE MY ONLY HESITANCY IS IF WE COULD FIND SOME OTHER GENERAL FUND DOLLARS AND SEE IF WE CAN DIRECT ARPA INTO SOMETHING THAT'S MORE NUTS AND BOLTS FOR THE CITY, FOR OUR RESIDENTS. BUT OTHER THAN THAT, I WOULD LOVE TO SEE PAGE 15 WITH THE GREEN OUTLINED A LITTLE BIT MORE.

I DON'T NECESSARILY NEED TO GET INTO EVERY NAIL OR SCREW IN THE SCAFFOLDING.

MAYBE A LITTLE MORE DEFINITION AND TIMELINE HERE, BUT WHEN YOU'RE TALKING 311, I THINK I WOULD LIKE TO SEE US HAVE THIS COME TO US SOONER RATHER THAN LATER.

I HATE THE IDEA OF WAITING TILL JANUARY.

I THINK THAT'S WHERE THIS BODY IS.

BUT I WOULD ASK MY COLLEAGUES TO NOT LET THIS KEEP SPIRALING.

AND LET'S MAKE AN INTERIM MOVE WHILE WE GET TO WHAT THE THE MORE PERMANENT MOVE WOULD BE.

THANK YOU. THANK YOU VERY MUCH, COUNCILMAN ARNOLD.

EXCUSE ME. I THINK THE BIGGER THING.

I HAVE BEEN LISTENING FOR SOME TIME, AND I, THIS CITY MANAGER, LET ME JUST ASK THIS OF YOU.

ARE WE IS THIS TOPIC THAT WE'RE ENGAGED IN RIGHT NOW? IS THAT SOMETHING THAT YOUR STAFF COULD, COULD HANDLE IN TERMS OF THESE METRICS AND ALL OF THESE OTHER NUANCES THAT THAT ARE BOTHERING SOME OF THE COUNCIL MEMBERS? YES, MA'AM. IT'S DEFINITELY A TOPIC THAT IS SUITABLE.

AND IT'S IN OUR WHEELHOUSE TO BE ABLE TO DELIVER AGAIN, I THINK WHAT WE WANTED TO MAKE SURE IS THAT WE WOULD TAKE THE OPPORTUNITY TO GET AGAIN.

IT'S BACK TO THE POLICY FRAMEWORK.

I THINK OFTENTIMES WHAT HAPPENS WHEN WE BRING CONVERSATIONS, WE GET PAST THE WHAT COUNCIL WANTS AND WE GET INTO THE HOW.

AND I THINK THAT'S WHAT GETS A LITTLE BIT CHAOTIC FOR STAFF.

AND SO I DO BELIEVE THAT AS WE GO THROUGH NOT ONLY THIS ITEM, BUT MANY OTHER ITEMS, WE'RE GOING TO HOPEFULLY BE ABLE TO FRAME UP FOR COUNCIL HERE, THE POLICY PIECES THAT WE NEED AND THEN LET US GO DO THE WORK THAT WE NEED TO DO AND THAT WE SHOULD BE DOING WITHOUT.

[04:40:03]

AND I'LL SAY THIS WORD NOT IN A NEGATIVE WAY, BUT REALLY GETTING BOGGED DOWN IN TELLING US, YOU KNOW, FROM A PRESCRIPTION OF EVERY SINGLE THING THAT NEEDS TO HAPPEN.

WE WANT TO MAKE SURE THAT WHEN WE COME BACK, IT CLEARLY DOES MEET THE GOALS OF WHAT THE COUNCIL WANTS FROM A POLICY PERSPECTIVE.

SO BASED ON THE COMMENTS TODAY, WE DO UNDERSTAND THE WHOLE PERFORMANCE PIECE.

THAT IS NOT SOMETHING THAT WAS GOING TO BE LEFT OUT.

WE DIDN'T GO INTO THE DETAILS OF IT TODAY.

I WANTED CAPTAIN BORSCH TO COME OUT BECAUSE WE'RE ACTUALLY WORKING ON A BROADER PERFORMANCE MEASURES OVERHAUL FOR THE ENTIRE CITY, NOT JUST FOR THIS ITEM. WE'RE DOING IT ACROSS EVERY SINGLE DEPARTMENT, ACROSS EVERY PORTFOLIO.

AND THAT WORK HAS BEEN HAPPENING WITH OUR DEPARTMENT LEADERS WORKING TOGETHER AND DOING IT AS PART OF OUR CROSS-DEPARTMENTAL WORKSHOPS THAT WE'VE BEEN HAVING EVERY SINGLE MONTH SINCE I TOOK ON THIS ROLE.

AND CAPTAIN BORSCH HAS BEEN LEADING THAT.

SO YOU'RE GOING TO ACTUALLY GET A MORE ROBUST CONVERSATION AROUND METRICS IN THE NEXT MONTH OR SO.

THAT TAKES THIS INTO ACCOUNT AND MANY OTHER SERVICE DELIVERY MODELS ACROSS THE CITY, AND WHAT WE'RE GOING TO BE DOING AROUND MEASURING OUR PERFORMANCE.

SO YES, THIS HELPS, BUT WE DEFINITELY WANT TO MAKE SURE THAT WE HAVE THE ABILITY TO GO DO THE WORK AND HAVE COUNCIL THEN GRADE OUR PAPER.

SO THANK YOU SO MUCH.

ALL RIGHT. DID I HEAR THAT THAT WE ARE THE COUNTY HAS ALREADY ENGAGED IN A RELATIONSHIP WITH THIS VENDOR.

YES. WHAT WE'RE LEVERAGING THAT WE WERE TRYING TO MOVE FORWARD WITH THIS PARTICULAR OVERALL STRATEGY IS A RECENT PROCUREMENT.

I THINK IN THE LAST CONVERSATION AT THE LAST MEETING, THERE WERE SOME REFERENCES ABOUT AN OLD PROCUREMENT FROM THE CENSUS.

THAT IS NOT WHAT THIS IS.

THIS IS A NEW PROCUREMENT THAT THE COUNTY ACTUALLY WENT THROUGH IN RECENT MONTHS AND THIS YEAR, AND IT WAS FOR A MARKETING, GENERAL MARKETING SERVICES.

THEY WENT THROUGH A FULL BLOWN RFP.

THERE WERE NINE VENDORS WHO RESPONDED, AND THE COUNTY WENT THROUGH THE PROCESS OF DOING ALL THE ENGAGEMENT, DOING THE WORK, AND THEY SELECTED THIS PARTICULAR VENDOR.

THIS IS WHAT WE'RE TRYING TO LEVERAGE WITH OUR PROPOSED WITH FOR THIS PROPOSED STRATEGY.

SO THIS IS JUST AN ATTEMPT TO KIND OF CUT THROUGH A LOT OF THE OTHER MUMBO JUMBO THAT I GUESS I'LL JUST COME UP WITH THAT WORD HERE AT 323.

WE NOW HAVE AN ACCREDITED JURISDICTIONAL PARTNER WHO HAS SELECTED THIS PARTICULAR VENDOR TO DO A JOB.

IS IT UNUSUAL FOR US TO PARTNER WITH THE WITH THE COUNTY TO ACCOMPLISH A GOAL OF SERVICE? WELL, LET ME LET ME SAY IT THIS WAY.

THE CITY OF DALLAS HAS LEVERAGED NOT ONLY THIS POTENTIAL COOPERATIVE AGREEMENT WITH THE COUNTY, BUT MANY OTHERS.

IT GIVES US AN OPPORTUNITY TO TAKE ADVANTAGE OF PROCUREMENT PROCESSES THAT WE DON'T NECESSARILY HAVE TO THEN GO AND DUPLICATE.

WE OFTEN HEAR ABOUT THE DELAYS THAT SOMETIMES TAKES PLACE IN THE PROCUREMENT ENVIRONMENT, AND IT'S REALLY ABOUT US TRYING TO THEN LEVERAGE WHEN IT HAS BEEN DONE.

IT ACTUALLY SAVES US TIME AND MONEY.

AND AS I SIT IN ROOMS AND TALK TO COUNCIL MEMBERS AND EVEN MOST RECENTLY THIS WEEK, KIM, YOU NEED TO BE DOING MORE OF THAT.

THAT'S WHAT WE'VE HEARD.

YOU SHOULD BE TAKING ADVANTAGE OF OTHER COOPERATIVE PURCHASING AGREEMENTS WHERE YOU DON'T HAVE TO SPEND THE TIME AND THE STAFF TIME PROCUREMENTS DO COST MONEY.

AND SO THIS IS AN OPPORTUNITY FOR US TO LEVERAGE WHAT HAS BEEN DONE RECENTLY AND BE ABLE TO HOPEFULLY MEET OUR NEEDS BY MAKING THE ADJUSTMENTS THAT NEED TO BE MADE FROM A CONTRACTUAL PIECE AND BEING ABLE TO DELIVER ON THIS STRATEGY.

YOU PROBABLY, I DON'T KNOW IF YOU REMEMBER ME BUT SAYING THIS, BUT I HAVE BEEN TOLD BY SEVERAL INDIVIDUALS THEIR FRUSTRATION WITH THE TIMELINE.

OFTENTIMES THEY EXPERIENCE WITH THE CITY AND THE FRUSTRATION.

AND SO OFTENTIMES THEY WILL GO TO ANOTHER LOCATION, ANOTHER CITY, ANOTHER PLACE AND TIME BECAUSE THEY DON'T WANT TO SPEND ALL OF THE TIME THAT SOMETIMES IT JUST APPEARS THAT WE'RE JUST TALKING.

SO ARE YOU AWARE OF THAT, THAT ACCUSATION THAT'S BEEN MADE AGAINST THE CITY, THAT IT TAKES US TOO LONG TO TAKE CARE OF CERTAIN THINGS, CERTAIN BUSINESS ITEMS? YES, MA'AM. UNFORTUNATELY, THAT IS PART OF WHAT WE ARE TRYING TO TO DO NOW AS IT RELATES TO HOW WE APPROACH THE WAY WE DO BUSINESS, WHETHER IT'S THE PERMITTING DEPARTMENT, WHETHER IT'S HOW WE GO ABOUT ONBOARDING NEW TALENT IS REALLY LOOKING AT WHERE THOSE BOTTLENECKS ARE CREATING THE EFFICIENCIES THAT WE KNOW WE CAN PUT IN PLACE TO MAKE SURE THAT WE'RE MOVING THINGS FORWARD.

AND SOMETIMES THAT MEANS WE ALSO HAVE TO GET OUT OF OUR OWN WAY.

WE'VE BEEN DOING THAT.

WE HAVE BEEN DEMONSTRATING OUR ABILITY TO TO ELIMINATE SOME OF THOSE ROADBLOCKS.

WE DO HAVE SEVERAL THINGS THAT WE'RE WORKING ON, EVEN IN THE PROCUREMENT DEPARTMENT.

I WANT TO ACKNOWLEDGE THE TEAM BECAUSE THEY'RE WORKING TO LOOK AT WAYS THAT WE CAN BETTER STREAMLINE OUR PROCUREMENT PROCESSES.

SO, YES, UNFORTUNATELY, WE'VE HEARD THE EXACT SAME THINGS, AND WE HOPE THAT WE'LL BE ABLE TO CHANGE THOSE PERCEPTIONS AND HOW WE BEGIN TO DELIVER THINGS.

[04:45:04]

I KEEP SAYING AT THE SPEED OF BUSINESS, SOMETIMES THAT MEANS THAT WE'RE GOING TO HAVE TO LOOK OUTSIDE THE ORGANIZATION AND BE ABLE TO LEVERAGE THESE TYPES OF OPPORTUNITIES TO BE ABLE TO MOVE FORWARD WHEN THINGS ARE IN ALIGNMENT WITH WHAT WE'RE TRYING TO ACHIEVE.

WELL, YOU HAVE MY VOTE OF CONFIDENCE THAT YOU CAN GET THIS TEAM ACROSS THE LINE, AND I'M GOING TO ASK THE COUNCIL MEMBERS TO RETHINK.

YES, WE HAVE A JOB TO DO IN TERMS OF BEING ACCOUNTABLE TO.

BUT BUT I DO KNOW THAT WE'VE ALL TALKED ABOUT AND I KNOW I HAVE I'M GOING TO SPEAK FROM DISTRICT FOUR PERSPECTIVE ABOUT STRENGTHENING OUR COMMUNICATION TO THIS CITY.

AND SO COUNCILWOMAN TALKED ABOUT CROSSING HER T'S AND DOTTING I'S.

I LIKE TO CROSS I'S AND DOT T'S.

WE NEED TO TAKE CARE OF THE BUSINESS AND TAKE CARE OF IT QUICKLY IN TERMS OF LEARNING A STRATEGY THAT WILL HELP US TO COMMUNICATE.

NOW LET ME UNDERSTAND THIS.

WE'RE SPEAKING ABOUT BRANDING.

LET ME MAKE SURE I UNDERSTAND THAT.

IS THAT WHAT YOU'RE TALKING ABOUT, MISS ELIZABETH? THANK YOU, COUNCIL MEMBER ARNOLD, FOR YOUR QUESTION.

WE'RE TALKING ABOUT A COHESIVE CITYWIDE COMMUNICATION STRATEGY, AND THAT'S ONE PIECE OF IT.

IT'S HOW WE COHESIVELY DELIVER OUR COMMUNICATIONS AND MESSAGING TO OUR RESIDENTS, WHETHER THEY HAVE INTERNET ACCESS OR NOT IN PERSON AND ONLINE.

ALL RIGHT. SO LET ME LET ME TELL YOU WHAT MY CONCERNS ARE.

AND I'LL SHARE THIS WITH THE PUBLIC AS WELL AS TO THE COUNCIL.

WE NEED TO GET THIS JOB DONE.

GIVE THIS ON TO THE CITY MANAGER SO SHE CAN GET THIS DONE, SO THAT WE CAN GET OURSELVES IN A POSITION TO BE PREPARED FOR SOME OF THE CHALLENGES THAT ARE GOING TO NEED US TO STAND WITH A BRAND AND A COMBINATION AND IN TANDEM WORKING WITH DEPARTMENTS.

SO WE'RE SINGULARLY FOCUSED ON MAKING DALLAS WHAT WE ALL TALK ABOUT, WHAT IT WANTED TO BE.

WE HAVE A CHALLENGE WITH, I THINK IT'S THE FFA COMING HERE.

YOU'VE GOT FIFA, FFA, WE'LL TALK ABOUT THAT LATER.

WE HAVE A WE HAVE THE CENSUS COMING UP IN ABOUT SIX YEARS, AND IT'S GOING TO TAKE US A WHILE TO GET OURSELVES TOGETHER SO WE CAN GET A MESSAGE OUT, A FORMAT OUT, SO WE CAN REACH FOLKS SO THAT WE CAN BEGIN TO EDUCATE THEM ON THE IMPORTANCE OF RESPONDING TO THAT, TO THAT CENSUS, BECAUSE AS WE GO INTO THIS CRISIS AND I'M GOING TO CALL IT A CRISIS WITH S AND U IN FUNDING, WE NEED THE CITIZENS TO UNDERSTAND THAT CENSUS CAN HELP US OFFSET SOME OF THE LOSSES THAT WE'RE GOING TO EXPERIENCE WITH DOLLARS, AND SO EDUCATING US ON THE LARGER REALM OF THINGS IS WHAT WE MUST BE PREPARED TO DO.

WHERE IS WHAT DID YOU SAY? FIFA? I SAY FIFA FROM DISTRICT FOUR, BUT WE HAVE THE CENSUS.

WE HAVE THE CONVENTION CENTER THAT'S COMING.

WE HAVE ALL OF THESE AMENITIES THAT'S COMING WITH OUR NEW INVESTMENTS, WHETHER IT'S AT FAIR PARK.

WE HAVE GOT TO BE WITH THE BIG BOYS.

SO I'M GOING TO SIMPLY SAY THERE ARE A NUMBER OF OTHER THINGS WE CAN WE HAVE COMING, BUT WE CAN TALK ALL DAY LONG ABOUT WHAT WE WANT DALLAS TO BE.

BUT I THINK OUR ACTIONS WILL SPEAK OF WHO WE REALLY ARE, AND THERE'S NO NEED FOR US TO KEEP DRAGGING THIS CONVERSATION OUT FOR MONTHS AND MONTHS AND MONTHS.

WE NEED TO TAKE CARE OF BUSINESS.

I'M ON THE SIDE OF VOTING IF THAT'S WHAT WE HAVE TO DO TODAY.

WHENEVER WE HAVE TO DO IT, I SUPPORT THAT.

I SUPPORT WORKING WITH THE COUNTY BECAUSE WE DON'T WANT TO LOSE THE COUNTY.

YOU KNOW, I LIKE TO TAKE THEIR MONEY.

I KNOW MR. KLEINMAN USED TO CALL HIM OTHER PEOPLE'S MONEY, BUT IT'S STILL OUR MONEY.

BUT THE BOTTOM LINE IS, IF IT CAN HELP US CUT THROUGH THE CHASE WITH SOME OF THIS, LET'S DO THAT.

BUT I SUPPORT YOU ALL WHOLEHEARTEDLY.

IF I SEE SOMETHING GOING ON WRONG, THEN I WILL SAY SOMETHING.

BUT COUNCIL MEMBERS, I THINK AT THIS TIME WE HAVE SOME MORE HEAVY AGENDAS THAT WE NEED TO BE TAKING CARE OF.

AND ONE OF THEM IS WE JUST TALKED ABOUT THIS MORNING.

WE GOT THE PENSION, WE'VE GOT PROPOSITION U, PROPOSITION R, WE'VE GOT A WHOLE LOT OF REAL SERIOUS STUFF WE GOT TO TAKE CARE OF.

AND WE NEED THE COMMUNICATION TO EDUCATE OUR COMMUNITY ON ALL THOSE THINGS.

I JUST EXPLAINED TO YOU, BECAUSE THEY NEED TO BETTER UNDERSTAND WHY WE ARE IN THE SITUATION THAT WE'RE IN WITH, WHETHER IT'S PROPOSITION R THAT I'M GOING TO ADD AS WELL.

WE NEED EDUCATION AND WE NEED COMMUNICATION.

A HAPPY PEOPLE.

ONCE YOU GIVE INFORMATION, I THINK WE SAY A HAPPY PEOPLE IS AN INFORMED PEOPLE.

THAT'S WHAT WE SAY IN DISTRICT FOUR IF WE'RE GOING TO BE ABOUT MAKING DALLAS WHAT WE WANT IT TO BE, WE NEED TO LET AND EMPOWER THIS CITY MANAGER AND HER STAFF TO TAKE CARE OF THIS COMMUNICATION THAT THEY'RE HIRED TO DO.

OTHERWISE, WE NEED TO JUST LET ALL OF Y'ALL GO ON FURLOUGH.

ADD THAT ADDITIONAL MONIES TO OUR DEPARTMENTS AND LET US DO THE COMMUNICATION.

I DON'T WANT TO DO THAT.

THANK YOU, CITY MANAGER AND MAYOR.

MRS MENDELSOHN FIVE MINUTES.

NO THANK YOU.

I THINK I'M THREE MINUTES LATE.

SO THE FIRST THING I'M GOING TO SAY IS I DID TALK TO OUR INTERIM CITY MANAGER ABOUT COOPERATIVE AGREEMENTS.

BUT THOSE AGREEMENTS WERE NOT MEANT TO BE WITH ELECTED ENTITIES.

THEY WERE MEANT TO BE WITH THE TEXAS MUNICIPAL LEAGUE AND OTHER COLLABORATIVES LIKE THE IT COLLABORATIVE.

[04:50:03]

WE HAVE BOARDWALK ON.

THE ENTITIES LIKE THE ISD AND THE COUNTY HAVE POLITICAL INFLUENCE, AND THOSE ARE NOT THE KINDS OF PROCUREMENTS WE SHOULD BE ALIGNING WITH.

THE SECOND THING IS, I'D LIKE TO KNOW HOW MANY STAFF MEMBERS ARE IN COMMUNICATIONS.

THANK YOU FOR THAT QUESTION.

SO DEPARTMENT WIDE, WE HAVE 156 AUTHORIZED POSITIONS.

ARE YOU SPECIFIC? 124 OF THOSE ARE RELATED TO CALL CENTER OPERATIONS.

AND SO THE DIFFERENCE.

SO THE ONES THAT ARE NOT CALL CENTER.

CAN YOU OUTLINE WHAT THEIR RESPONSIBILITIES ARE.

SURE. SO RIGHT NOW I CAN GIVE YOU SOME INFORMATION REGARDING LIKE MEDIA RELATIONS, LANGUAGE ACCESS AND OUTREACH TEAM THAT MAKES UP 11 POSITIONS.

AND THEN OUR CREATIVE AND MARKETING ARM REPRESENTS 16 POSITIONS.

BUT I DO WANT TO MENTION THAT WE ARE IN THE PROCESS OF REIMAGINING SOME OF, YOU KNOW, SOME OF THE ROLES.

AND I'M REALLY EXCITED TO ONBOARD CONTINUE TO ONBOARD SOME OF THE TEAM.

WE DO HAVE SOME VACANCIES THAT WILL BE CRITICAL IN HELPING US REACH OUR GOALS FOR THIS FISCAL YEAR.

SO YOU HAVE 32 EMPLOYEES THAT ARE NOT PART OF 31 THAT ARE PART OF COMMUNICATION.

SO WE HAVE 27 THAT MAKE UP OUR MEDIA RELATIONS, LANGUAGE ACCESS, OUTREACH, CREATIVE AND MARKETING TEAM.

THE REMAINING FIVE WILL BE MYSELF, DEPUTY DIRECTOR AND EXECUTIVE ASSISTANT AND TWO OTHER ADMINISTRATIVE POSITIONS.

AND SOME OF THOSE POSITIONS, IF I MIGHT.

EXCUSE ME, IF I MIGHT ADD, SOME OF THOSE POSITIONS ARE ACTUALLY BEING REIMAGINED AS WE ARE REIMAGINING THE OFFICE INTO ITS NEW STRUCTURE.

SO NOT ALL OF THOSE POSITIONS, AS DAISY MENTIONED, THERE ARE SOME VACANCIES THAT IS DUE TO TRANSITIONING SOME OF THOSE POSITIONS INTO MORE IMMEDIATE NEEDS AROUND HOW WE EFFECTIVELY COORDINATE AND COMMUNICATE INTERNALLY INTERDEPARTMENTALLY RATHER, AND OUT TO THE PUBLIC.

SO I WOULD SUGGEST TO YOU THAT THE 32 POSITIONS THAT YOU'RE REIMAGINING SHOULD BE REIMAGINED TO TAKE CARE OF THIS WORK. AND AS PART OF THE OVERSIGHT BODY FOR THE CITY, THIS IS NOT WHAT WE SHOULD BE SPENDING OUR MONEY ON WHEN WE ALREADY HAVE 32 EMPLOYEES.

YOU SHOULD BE DOING THIS WORK.

WE NEED LESS TAGLINES.

LESS HAPPY ACRONYMS AND MORE DOING.

WE NEED TO BE A SERIOUS CITY THAT'S ADDRESSING SERIOUS ISSUES.

WE HAVE SOME STAFF MEMBERS BEING PAID OVER $200,000.

THEY NEED TO DO THIS WORK.

WE DON'T NEED FOR THE ANSWER TO EVERY PROBLEM TO BE HIRE A CONSULTANT.

WHAT? SO I WOULD SAY TO YOU, UNLESS YOU'RE REDUCING YOUR STAFF.

EXCUSE ME. MAYOR.

MAYOR, WOULD YOU PLEASE ASK HER TO TO MITIGATE THE NOISE? I CAN'T HEAR WHAT SHE'S SAYING.

IF THAT'S BEHIND HER.

WHERE IS IT COMING FROM? I DON'T THINK SHE CONTROL THAT NOISE SO WELL.

IT ONLY COMES ON WHEN SHE'S SPEAKING.

CONTINUE, PLEASE.

THANK YOU. ALL THAT TO SAY, I THINK WE'VE GOT A VERY SERIOUS ISSUE WITH HOW WE'RE HANDLING THE MONEY IN THE CITY, AND I'M UNWILLING TO.

ALLOCATE $1 MILLION TO THIS ENDEAVOR WHEN WE'RE ALREADY FUNDING THIS DEPARTMENT VERY ROBUSTLY.

AND PERHAPS WE NEED TO CUT THE DEPARTMENT IN HALF IF YOU NEED TO OUTSOURCE THESE ACTIVITIES.

THANK YOU. COUNCILWOMAN HSU.

3 MINUTES OR 1 MINUTE.

THREE. YES, SIR. THREE.

YOU WANT TO TAKE THREE? FEELS LIKE I KNOW.

IT FEELS LIKE I SHOULD BE AT ONE, BUT I'M REALLY AT THREE.

OKAY. THANK YOU. THE I THINK ONE OF THE MOST IMPORTANT THINGS THIS IS WHEN YOU READ IT IN GREAT DETAIL.

IT SHOWS A LOT OF THE WORK THAT'S BEING DONE, AND IT'S GREAT.

THE MOST IMPORTANT THING TO ME IN THE NEXT 90 DAYS, AS YOU SHOW HERE IN THE NEXT 90 DAYS, IS THE STRATEGY FOR THE FOR THE EMPLOYMENT BOTH FOR OUR OUR CIVIL AND NON CIVIL SERVICE.

[04:55:01]

WE HAVE GOT TO BEGIN TO DO THAT BECAUSE WE'VE BEEN TOLD AS A MANDATE BY THE PUBLIC, WE HAVE SO MANY GAPS OF WE SPEND ALL OF OUR TIME AND EFFORT DOING THAT.

I THINK IT'S GOING TO PAY OFF.

I AGAIN ASK FOR METRICS ON THAT.

WHERE ARE WE TODAY? CAN SOME OF THE BUDGET MONEY THAT'S BEING RIGHT NOW WE HAVE MONEY FOR? I CERTAINLY IN DPD AND SOME OTHERS FOR RECRUITMENT, YOU KNOW, CAN WE APPLY SOME OF THAT SO THAT WE CAN LEVERAGE THIS FOR EVEN MORE? I THINK THAT THERE'S OPPORTUNITIES IN TERMS OF THE CONTENT FOR THE DIGITAL ASSET LIBRARY.

I DON'T THINK THAT NEEDS TO BE OUTSOURCED, AND I CAN GO OFFLINE TO SHARE SOME IDEAS FOR THAT AFTER.

ALSO, I ALSO I THINK THAT IT'S A BRILLIANT SOLUTION TO BRING EVERYBODY UNDER THE SAME ENTRY POINT.

YOU CALLED IT THE ONE FRONT DOOR, WHATEVER YOU WANT TO CALL IT.

I REALLY THINK THAT'S SUPER IMPORTANT SO THAT WE ALL UNDERSTAND IT AT THE SAME TIME.

THE MOST IMPORTANT THING THAT WE CAN BE FOCUSING ON IS MAKING SURE THAT WHEN PEOPLE APPLY FOR JOBS HERE, THIS PROCESS WORKS.

WHEN PEOPLE WANT TO DO BUSINESS WITH THE CITY, THE PROCESS WORKS.

I WAS TEXTING ON THE DIGITAL KIOSK WITH SOMEBODY AND I SAID, YOU KNOW, WHAT'S THE BUSINESS COMMUNITY GOING TO HELP US? AND THEY WERE LIKE, FIX, PERMIT, YOU KNOW? SO ALL OF OUR THINGS THAT WE KNOW WE HAVE TO FIX INTERNALLY THAT DON'T HAVE TO DO WITH YOU ALL DIRECTLY IN TERMS OF YOUR RESPONSIBILITY, I THINK IS IMPORTANT THAT THE THE MOST.

AND THIS SPEAKS TO WHAT COUNCIL MEMBER MENDELSOHN WAS TALKING ABOUT.

IN THE MEANTIME, THOSE SHORT TERM WINS THAT YOU CAN GIVE US THAT WILL THEN GIVE YOU THE OPPORTUNITY TO CONTINUE TO DO THE STUFF THAT YOU'RE SHARING, THAT, YOU KNOW, AS THE PROFESSIONALS IN YOUR FIELD NEED TO BE DONE, IS GOING TO BE TO HELP GIVE US THE TOOLS THAT WE NEED TO RESPOND TO PEOPLE IN OUR OWN MESSAGING AND LANGUAGE ABOUT CERTAIN WHETHER IT'S EVERYBODY'S COMMON DENOMINATOR, POTHOLES, WHATEVER IT IS, THAT KIND OF MESSAGING AND LANGUAGING.

AND WHAT WE'RE DOING ABOUT THAT, I THINK WILL BE AN ESSENTIAL TOOL THAT WILL HELP US BUILD CONFIDENCE IN THE WORK THAT YOU'RE DOING BECAUSE YOU'RE A NEW DEPARTMENT, IT'S A RELATIVELY NEW DEPARTMENT OR A NEW APPROACH TO AN OLD PROBLEM.

AND SO AS YOU DO THAT, YOU'VE GOT TO GIVE US THE TOOLS TO HAVE CONFIDENCE IN YOU BECAUSE IT'S NOT JUST A GIVEN, UNFORTUNATELY, BECAUSE IT HAD BEEN LOST.

AND IT'S EVERYTHING THAT ELIZABETH SAID WHEN SHE FIRST STARTED TALKING.

IT'S ABOUT THAT TRUST.

WE HAVE TO DO THE SAME THING WITH YOU ALL AND YOUR WORK.

IT'S NOT A GIVEN.

AND SO THAT'S WHAT WE ASK FOR YOUR HELP TO HELP US HELP YOU.

THANK YOU. WITH THAT, I DON'T SEE ANYONE ELSE.

SO WE'RE READY FOR THAT NEXT ITEM.

YES. I JUST WANT TO MAKE SURE THAT I SUMMARIZE, TO MAKE SURE THAT WE'RE ALL ON THE SAME PAGE WITH HOW WE'RE MOVING FORWARD.

WE DO NOT HAVE AN ITEM ON THE AGENDA FOR NEXT WEDNESDAY.

WE'RE GOING TO TAKE THE FEEDBACK FROM TODAY.

I THINK THAT THERE'S AN OPPORTUNITY FOR US TO TAKE PAGE 15, AND I'VE HEARD COMMENTS AROUND ENSURING THAT WE FULLY FLESHED OUT WHAT WE ARE LOOKING TO DO.

IF WE JUST TALKED ABOUT PHASE TWO AND TAKING THAT VERY FIRST CRITICAL PRIORITY, WHICH IS THE OVERALL MARKETING STRATEGY FOR TALENT ACQUISITION AND CREATING THAT OVERALL UMBRELLA AND WHAT THAT LOOKS LIKE, AND THEN WE CAN DEFINITELY DEVELOP THE METRICS AND BE ABLE TO SHARE THAT WITH THE CITY COUNCIL BEFORE WE BRING THE ITEM BACK.

SO MY GOAL WOULD BE TO DO THAT IF THERE ARE ANY ADDITIONAL MEETINGS THAT COUNCIL MEMBERS WOULD LIKE FOR US TO HAVE WITH YOU, AS YOU SHARE ADDITIONAL INPUT AROUND THE OVERALL COMP PLAN, THAT WE WILL DO THAT AND GET YOUR FEEDBACK AND BE BACK IN JANUARY.

I JUST WANTED TO MAKE SURE THAT I SUMMARIZE WHAT WE HEARD TODAY.

SO THANK YOU SO MUCH FOR YOUR FEEDBACK.

WE APPRECIATE IT.

WITH THAT YOU KNOW, CITY MANAGER, YOU CAN DO THE NEXT ITEM.

[D. 24-3531 Implementation of FY25 Clean Sweep! Program]

YES. SO WE HAVE OUR FINAL ITEM FOR TODAY WHICH IS BRIEFING ITEM NUMBER D.

TODAY WE'RE EXCITED TO BE ABLE TO SHARE WITH YOU THE FY 25 CLEAN SWEEP INITIATIVE.

THIS IS A PROACTIVE APPROACH TO IMPROVING THE CLEANLINESS OF OUR PUBLIC RIGHT OF WAY.

YES, WE LISTENED TO OUR RESIDENTS.

THIS PROGRAM STEMS FROM THE FEEDBACK THAT WE RECEIVED IN THE 2024 COMMUNITY SURVEY, WHERE 43% OF OUR RESIDENTS RESPONDED AND SAID THAT WE NEEDED TO DO A BETTER JOB OF HOW WE CLEAN OUR PUBLIC RIGHT OF WAY.

DELIVERING OUR COMMITMENT TO PUTTING SERVICE FIRST IS SOMETHING THAT WE'RE NOT ONLY REACTING TO, BUT WE ARE PROACTIVELY COMING UP WITH WAYS THAT WE CAN BE MORE RESPONSIVE, ACCOUNTABLE AND BUILD TRUST.

THE CLEAN SWEEP PROGRAM REFLECTS OUR DEDICATION TO OUR CLEANER DALLAS AND OUR RESPONSIVENESS AGAIN TO THE CONCERNS OF OUR RESIDENTS.

I WANT TO PUBLICLY THANK THE CITY COUNCIL.

WE WOULD NOT BE HERE TODAY TO BE ABLE TO PRESENT THIS INITIATIVE IF YOU DID NOT SUPPORT IT IN THE FY 25 BUDGET.

THE NEW ENVIRONMENTAL CLEANUP FEE IS WELL UNDERWAY AND THAT WAS IMPLEMENTED ON OCTOBER 1ST.

THIS FEE PROVIDES THE COST RECOVERY FOR US TO BE ABLE TO DO THESE CLEANUP ACTIVITIES AND ENSURE THAT OVERALL ENVIRONMENTAL CLEANLINESS OF OUR CITY IS A PRIORITY.

[05:00:02]

THIS INITIATIVE REPRESENTS A MAJOR STEP FORWARD IN ACHIEVING OUR GOALS OF A MORE CLEANER, VIBRANT DALLAS.

AND WITH THAT, I AM SO VERY PROUD TO TURN THIS OVER TO OUR DIRECTOR.

FIRST OF ALL, BEFORE I DO. DIRECTOR, I'M SORRY TO OUR ASSISTANT CITY MANAGER OVER OUR SUSTAINABLE PORTFOLIO.

DEV RASTOGI AND DEV WILL INTRODUCE HER TEAM TODAY TO TALK ABOUT CLEAN SWEEP DEV.

YES. THANK YOU FOR THAT INTRODUCTION, MISS TOLBERT.

I'D ALSO LIKE TO ADD MY THANKS TO THE COUNCIL FOR THEIR SUPPORT OF THIS REALLY IMPORTANT INITIATIVE THROUGH THE FY 25 BUDGET.

I'M DEBORAH STOGIE, ASSISTANT CITY MANAGER FOR THE SUSTAINABLE PORTFOLIO, AND COUNCIL MEMBER BLACKMON HAD IT RIGHT.

TODAY IS DAY 103.

SO WE'RE REALLY PLEASED TO HAVE THIS OPPORTUNITY TO PROVIDE AN OVERVIEW OF THE FY 25 CLEAN SWEEP IMPLEMENTATION.

THIS IS OUR APPROACH TO KEEPING OUR PUBLIC STREET RIGHT OF WAY CLEAN.

AND WE HAVE MADE PROGRESS SINCE THIS PROGRAM WAS LAUNCHED ON OCTOBER 1ST.

LEADERSHIP OF THIS INITIATIVE IS A COLLABORATIVE.

WHILE THIS IS A COLLABORATIVE EFFORT, LEADERSHIP OF THIS INITIATIVE IS THROUGH OUR TRANSPORTATION AND PUBLIC WORKS DEPARTMENT.

AND WITH ME IS OUR TRANSPORTATION AND PUBLIC WORKS DIRECTOR, DOCTOR GUS KENKEL.

OUR CLEAN SWEEP PROGRAM MANAGER AND ASSISTANT DIRECTOR TINA RICHARDSON, AND MISS JOHN TAYLOR BROWN, WHO IS THE CLEAN SWEEP DEPUTY DEPUTY.

AND SHE IS THE CAPTAIN OF THE TEAM THAT IS OUT THERE DOING THE DAY TO DAY WORK OF KEEPING OUR CITY CLEAN.

SO NOW I'D LIKE TO HAVE DOCTOR CALI KICK OFF THE PRESENTATION AND.

AND THEN HE'LL BE TURNING IT OVER TO TO MISS TINA RICHARDSON.

ALRIGHTY. THANK YOU SO VERY MUCH.

I MEAN, THIS IS A GREAT PROGRAM AND WE'RE SO PROUD OF IT, PROUD OF IT, AND PROUD OF THE CURRENT ACCOMPLISHMENTS TO DATE, EVEN THOUGH IT HAS BEEN A SHORT TIME THAT WE'VE BEEN AT IT.

BUT I THINK IN MY OPINION, WE CAN ALREADY SEE THE THE RESULTS AND SEE THE DIFFERENCE AROUND THE CITY.

SO THE PRESENTATION WE'RE GOING TO GO THROUGH THE PURPOSE, GOALS AND OBJECTIVES.

CLEAN SWEEP LEADERS AND THE PARTNERS, THE, THE, THE FEE THAT THAT HAS BEEN IMPLEMENTED, THE DATA TRACKING, REPORTING, EDUCATION AND AND THE NEXT STEP.

SO THE PURPOSE IS TO PROVIDE AN OVERVIEW FOR THE IN THE FY 25 PLAN FOR THE CLEAN SWEEP, WHICH BASICALLY IS A COLLABORATIVE AND CONSOLIDATED EFFORT BETWEEN INNER CITY DEPARTMENTS AND OUR STAKEHOLDERS IN ORDER TO MAKE SURE THAT THE CITY, THE PUBLIC RIGHT OF WAY, CITY STREETS, AND THE PUBLIC RIGHT OF WAY IS CLEAN AND WELL MAINTAINED.

SO THE FY 25 GOALS AND OBJECTIVES IS A HOLISTIC APPROACH TO THE CLEANUP OF THE PUBLIC RIGHT OF WAY THROUGH THE FREQUENT MOWING, LITTER REMOVAL, ENCAMPMENT CLEANING, AND PREVENTATIVE MEASURES TO DISCOURAGE THE UNSHELTERED IN PUBLIC RIGHT OF WAY AND A CLEANER DALLAS REDUCES BASICALLY LITTER COMPLAINTS, REDUCE MOWING COMPLAINTS, AND REDUCE AND MITIGATE HOMELESS ENCAMPMENTS.

SO IT IS ONLY FITTING THAT WE ACKNOWLEDGE THE VARIOUS DEPARTMENTS CONTRIBUTION TO THE EFFORT.

AND THE EFFORT IS LED BY MISS TINA RICHARDSON, WHO IS THE PROGRAM LEAD.

AND I WILL TURN IT OVER TO HER, BASICALLY TO TALK ABOUT THE REST OF THE PRESENTATION AND THE ENVIRONMENTAL CLEANUP FEE.

THANK YOU, GUS AND DEB, DEV AS YOU CAN.

AS WE GO THROUGH THIS PRESENTATION, YOU'LL SEE HOW IMPORTANT OUR COLLABORATIONS ARE WITH OUR OTHER CITY DEPARTMENTS AND TO MAKE THIS CITYWIDE CLEANUP A SUCCESS.

SO IT TAKES US ALL, AND WE'RE ALL GOING TO BE CITYWIDE AMBASSADORS FOR THE CLEAN SWEEP.

NEXT SLIDE PLEASE.

OKAY. OH, WELL.

OKAY. EFFECTIVE OCTOBER 1ST, 2024, A NEW ENVIRONMENTAL FEE OF $3 IS ASSESSED TO EACH UTILITY ACCOUNT FOR TO SUPPORT THESE ONGOING CITY ENVIRONMENTAL INITIATIVES, THE PROJECTED FY 25 REVENUE IS EXPECTED TO BE $10.5 MILLION.

WE HAVE INCLUDED A COPY OF THE UTILITY BILLING SO YOU CAN SEE SLIDE BEFORE PLEASE PULL THE MIC RIGHT IN FRONT OF YOU.

MISS RICHARDS, THANK YOU SO MUCH.

I'M SORRY. THERE YOU GO.

OKAY. THANK YOU.

WE'VE ADDED WE'VE INCLUDED A COPY OF THE UTILITY BILL TO SHOW EXACTLY WHERE THE FEE IS LOCATED ON EACH ACCOUNT.

SO AS YOU CAN SEE, IT'S HIGHLIGHTED IN YELLOW.

OKAY. PROVIDED IS A LIST OF ONGOING ENVIRONMENTAL ACTIVITIES THE CITY IS ALREADY PROVIDING.

AND THIS IS A COST RECOVERY EFFORT.

AND THE COST RECOVERY WOULD BE FROM THE ENVIRONMENTAL CLEAN UP FEE FROM SANITATION.

[05:05:02]

SO YOU CAN SEE THE LIST AND YOU WILL SEE THAT CLEANUP FOR CLEAN SWEEP IS ABOUT $4.9 MILLION.

THE TOTAL IS $10.4 MILLION.

OUR BUDGET, A CLEAN SWEEP BUDGET, IS ABOUT ABOUT $9 MILLION.

THERE'S A LITTLE GAP BETWEEN THE AMOUNT THAT OF OUR TOTAL BUDGET AND THE AMOUNT OF OF THE ENVIRONMENTAL FEE, ABOUT $3 MILLION DIFFERENCE.

OKAY. THE CLEAN SWEEP IN-HOUSE TEAM RESPONDS TO SERVICE REQUESTS VIA OUR 311 SYSTEM.

WE PROVIDE PROACTIVE LITTER REMOVAL AND WE PROVIDE HOT SPOT MAINTENANCE.

THESE HOT SPOTS ARE WHERE WE NORMALLY SEE TRASH, MAYBE NEAR THE AMERICAN AIRLINES AND HARRY HINES AND ALL THOSE PLACES THAT YOU CALL US ABOUT.

SO WE'VE NOTICED WE'VE NOTED THAT AND WE ARE ON THE JOB TRYING TO MAINTAIN THOSE AREAS.

WE HAVE 17 POSITIONS IN OUR CLEAN SWEEP TEAM.

WE'VE CREATED TWO TEAMS TO PROVIDE A SEVEN DAY TO PROVIDE COVERAGE FOR SEVEN DAYS A WEEK.

SO EACH DAY WE HAVE AT LEAST ONE TEAM WORKING THREE DAYS.

WE HAVE TWO TEAMS WORKING ON THOSE DAYS THAT WE HAVE TWO TEAMS. WE'RE ACTUALLY CLEANING UP HOMELESS ENCAMPMENTS.

SO WE'RE EXCITED ABOUT THIS PROGRAM AND HONORED THAT.

INTERIM CITY MANAGER TOLBERT HAS ALLOWED US TO LEAD THIS TEAM FOR A CLEANER DALLAS.

SO WE ARE EXCITED ABOUT IT AND WE ARE OFF TO A GREAT START.

THE GOOD NEWS IS, IS ALTHOUGH WE HAVE AN IN-HOUSE TEAM, WE HAVE A CONTRACTOR TO HELP WITH THIS TEAM TO ASSIST IN THIS EFFORT.

SO OUR CONTRACTOR THROUGH THE BUDGET, WE'VE INCREASED SOME OF OUR LITTER REMOVALS AND MOWING CYCLES SO THAT WE CAN KEEP THE CITY CLEAN. AND ALSO WE INSTALL FENCING.

AND I KNOW YOU GUYS HAVE DRIVEN AROUND AND YOU'VE SEEN UNDER TXDOT BRIDGES WHERE THEY HAVE FENCING.

AND THIS IS TO KEEP MAYBE THE HOMELESS OUT AND THE LITTER OUT.

SO IT WAS VERY DIFFICULT FOR US TO GO THERE AND CLEAN THEM WHEN THEY'RE THERE.

SO YOU'VE SEEN THE FENCING AND WE HAVE ABOUT $1 MILLION TO PUT UP MORE FENCING TO KEEP THE LITTER OUT.

WE HAVE TAKEN A DATA DRIVEN APPROACH TO TRACK ALL OF OUR WORK LOCATIONS CITYWIDE, AND THE MAP HERE SUGGESTS THE MATCH.

THE MAP HERE IS FROM THE SERVICE REQUEST THAT WE RECEIVED.

FROM OCTOBER 1ST THROUGH NOVEMBER 14TH, WE RECEIVED 713 SERVICE REQUESTS, AND IT LISTS ALL OF THE COUNCIL DISTRICTS AND THE LARGER SHADED BOXES.

THOSE ARE THE PLACES WHERE WE HAVE WE HAVE GOTTEN MOST OF THE SERVICE REQUESTS AND WE HAVE WE HAVE CLEANED THOSE AREAS.

THE LARGER THE CIRCLE IS, THE MORE THAT WE'VE GONE TO THAT AREA TO CLEAN.

OKAY. SINCE OCTOBER 24TH, WE HAVE CLEANED APPROXIMATELY 45 HOMELESS ENCAMPMENTS.

SO WE ARE DEFINITELY WORKING DILIGENTLY TO CLEAN THOSE AREAS.

OKAY. THE NEXT SLIDE ACTUALLY SHOWS THE AREAS OF OUR PARTNERS, TXDOT AND THE NORTH NORTH TEXAS.

I'M SORRY, NORTH TEXAS TOLLWAY AUTHORITY NTA ON THOSE TRAVEL LANES.

OUR TEAM DOES NOT GO IN THE TRAVEL LANES.

YOU MAY HAVE SEEN MATTRESSES AND ALL THOSE THINGS IN THE TRAVEL LANE.

WE DON'T GO AND IT'S A LITTLE DANGEROUS FOR OUR TEAM.

SO WE ACTUALLY CALL OUR PARTNERS THAT WE COLLABORATE WITH SO THAT THEY CAN GO OUT AND GET THOSE FROM THE TRAVEL LANES, AND WE PUT NUMBERS AND AND EMAIL ADDRESSES SO THAT WE CAN CONTACT THEM.

THE GOOD NEWS IS WE HAVE MANY WAYS FOR YOU GUYS TO PROMOTE LITTER, TO REPORT LITTER.

WE CAN CALL ON THE PHONE.

AND IF YOU'RE WITHIN THE CITY LIMITS OF DALLAS, YOU CAN CALL ON THE PHONE.

OR YOU CAN REQUEST YOU CAN CALL YOUR REQUEST IN ONLINE, WHERE YOU CAN GO ONLINE TO INPUT YOUR REQUEST.

AND THE FASTEST WAY TO GET THE QUICKEST RESPONSE IS THE MOBILE APP.

SO WE ENCOURAGE EVERYBODY TO USE THE MOBILE APP AND TO DOWNLOAD THAT ON YOUR PHONE.

OKAY. FOR OUR EDUCATION AND OUTREACH STRATEGY WE COLLABORATED WITH COMMUNICATIONS AND CUSTOMERS CUSTOMER EXPERIENCE, WHICH INCLUDES THE 311.

WE EDUCATE OUR COMMUNITIES ON METHODS FOR REPORTING LITTER, MOWING AND OTHER CLEANUP NEEDS AND PROPERTY OWNER RESPONSIBILITY.

WE INCREASE THE COMMUNICATION FOR OUR STAKEHOLDERS AND WE BUILD COMMUNITY SUPPORT FOR THE CLEAN SWEEP PROGRAM.

WE ARE ENCOURAGING EVERYONE TO BE A CLEAN SWEEP AMBASSADOR.

OUR NEXT STEP WE ARE PROPOSING A CITY WIDE CLEAN UP DAY WHICH CONVENES PUBLIC AND PRIVATE PARTNERS, STAKEHOLDERS, VOLUNTEERS AND CITY

[05:10:02]

DEPARTMENTS WORKING TOGETHER TO CLEAN OUR CITY.

THE EVENT WILL TAKE PLACE THAT WE.

IT'S A TENTATIVE DATE, BUT WE'RE HOPING TO WE CAN MEET THE WEEK OF EARTH DAY AND THAT'S ON APRIL 25TH.

FRIDAY IS THE FRIDAY, APRIL 25TH FROM 8 TO 5 AND THE LOCATION IS ACROSS THE CITY.

SO ALTHOUGH THE TRANSPORTATION AND PUBLIC WORKS IS THE LEAD, WE ARE NOT.

WE'RE NOT BY OURSELVES.

IT'S A MULTI-DEPARTMENT EVENT.

COUNCIL MEMBERS, YOU ARE ENCOURAGED TO PARTICIPATE.

SO AS WE DEVELOP THE INITIATIVE, WE WILL HAVE MORE INFORMATION ABOUT THIS CLEANUP DAY LATER.

AND MY TEAM, DAVE, GUS, JOHN AND I WOULD LIKE TO THANK YOU FOR YOUR TIME AND WE WOULD LIKE TO HEAR YOUR FEEDBACK, QUESTIONS AND CONCERNS. WITH THAT COUNCILWOMAN, ARE YOU READY? THANK YOU. YES, I AM SIR.

THANK YOU. THIS IS GREAT.

IT'S VERY EXCITING.

AND IT WAS YOU KNOW, I'M I'M STILL VERY PLEASED THAT WE ADDED THIS FEE SO THAT WE COULD DO IT.

IT'S GOING TO BE A GREAT PROGRAM.

I WANT TO UNDERSTAND HOW IT INTEGRATES WITH A FEW THINGS THAT WE DO.

ONE IS HOW DOES THIS INTEGRATE WITH KEEP DALLAS BEAUTIFUL? CAN YOU CAN YOU REPEAT HOW DOES THIS PROGRAM INTEGRATE WITH KEEP DALLAS BEAUTIFUL? WHOSE INTENT IS TO HAVE RESIDENTS BE ABLE TO DO EXACTLY WHAT YOU'RE DOING.

SO ARE WE.

THIS IS BACK TO THE CONVERSATION THAT WE HAD PREVIOUS TO THIS.

IN OTHER WORDS, ARE WE BRINGING EVERYTHING TOGETHER UNDER ONE TENT SO THAT EVERYBODY WHO WANTS TO HELP KEEP DALLAS CLEANER CAN DO IT? THIS WAY THEY CAN CALL YOU LIKE, HOW ARE WE WORKING WITH OUR DIFFERENT DEPARTMENTS THAT ARE ALREADY WORKING IN THIS AREA? I'LL GO AHEAD AND AND ANSWER THAT.

THANK YOU FOR FOR YOUR COMMENT.

OH, THERE WE GO.

THANK YOU. THANK YOU FOR THAT QUESTION.

COUNCIL MEMBER SCHULTZ KEEP DALLAS BEAUTIFUL WOULD BE A COMPLETELY ISOLATED PROGRAM FROM THIS ONE.

THE FOCUS OF CLEAN SWEEP IS PUBLIC RIGHT OF WAY.

PUBLIC MEETINGS, PUBLIC PROPERTY, TEX DOT PROPERTY AND KEEP DALLAS BEAUTIFUL'S FOCUS IS PRIMARILY PRIVATE PROPERTY, COMMUNITY NEIGHBORHOODS AND THINGS OF THAT NATURE.

OKAY, I'M GOING TO MAKE IT. I'M GOING TO SUGGEST THAT YOU ALL FIGURE, I MEAN, SO I GO I JUST WENT ON THE 311.

THERE'S NOWHERE TO PUT IN A CLEAN SWEEP.

IT'S BACK TO THE BRANDING ISSUE THEY'RE TALKING ABOUT.

WE'RE CALLING IT CLEAN SWEEP.

NOBODY ELSE IS. AND IT'S NOT ON OUR APP.

IT'S NOT ON OUR THING.

PEOPLE ARE GOING TO BE VERY CONFUSED I THINK, BY IT.

SO I WOULD SUGGEST THAT YOU GET WITH OUR COMMUNICATIONS PEOPLE AND REALLY CLARIFY HOW PEOPLE CAN BE INVOLVED IN THIS, HOW PEOPLE CAN NOT BE INVOLVED IN THIS BECAUSE THIS IS ONLY STAFF RUN BUT REALLY UNDERSTAND THE DIFFERENCE, ETC..

SAME THING WITH THE HEART TEAM, RIGHT? AND AND SOME OF THE HOMELESS OUTREACH BECAUSE IT'S ALL I DON'T WANT IT TO BE REDUNDANT.

I DON'T WANT IT TO PEOPLE TO BE OVERLAPPING IN THEIR SERVICES.

SO ARE YOU ALSO, FOR EXAMPLE, COUNCIL MEMBER STEWART AND I ARE WORKING ON SOME FENCING, POTENTIALLY ON OUR SHARED BOUNDARY ALONG 75.

ARE YOU THE PEOPLE WE GO TO NOW BECAUSE YOU HAVE MONEY FOR THIS.

LIKE, HOW IS THAT? HOW DOES THAT WORK? YES, MA'AM. WE WE ACTUALLY COLLABORATE WITH THE OFFICE OF HOMELESS SOLUTIONS.

THEY FIND THE LOCATIONS THAT WE THAT THEY WANT TO FENCE, AND WE JUST MAKE SURE THAT THE FENCING GETS DONE AND PAY THE INVOICE.

OKAY, GREAT. OKAY.

AND THEN THE OTHER QUESTION THEN IS FOR THE THREE ONE.

SORRY FOR THE KEY OUTDOOR AREAS, FRAZIER DAM, SOME OF THE ONES THAT HAVE REALLY BEEN CHALLENGED A LOT.

HOW HOW DOES THIS WORK ON THAT.

IS THAT BACK TO Y'ALL OR IS IT CLEAN SWEEP? ARE YOU GUYS ONLY IN PUBLIC? RIGHT OF WAYS. AND IF WE ARE ONLY IN PUBLIC RIGHT OF WAYS.

AND THAT MEANS NOT RESIDENTIAL STREETS.

CORRECT? COUNCILWOMAN.

SHOOT. CAN I INTERRUPT YOU ONE SECOND? CITY MANAGER WANTED TO. I JUST WANT TO GO BACK QUICKLY, BECAUSE I WANT TO MAKE SURE THAT WE'RE NOT SENDING.

I'M SO SORRY. THANK YOU SO MUCH.

MAYOR PRO TEM ATKINS COUNCILWOMAN SCHULTZ, I WANT TO GO BACK JUST FOR A SECOND, BECAUSE I WANT TO MAKE SURE THAT WE ARE NOT SENDING THE WRONG MESSAGE AROUND THE FENCING.

IN OUR CURRENT BUDGET, WE HAVE A FENCING BUDGET, AND THROUGH THE OFFICE OF HOMELESS SOLUTIONS, WE'VE BEEN WORKING TO IDENTIFY PRIORITY LOCATIONS.

SOME OF THOSE LOCATIONS ARE ONES WHERE WE KNOW WE'VE HAD REPEATED ENCAMPMENTS WHERE WE CLEAN UP, THEY COME BACK, WE THEY CLEAN UP, THEY COME BACK.

SO WE HAVE GOT A LIST OF THOSE THAT WE'RE FOCUSED ON IN THIS UPCOMING YEAR.

IF THERE ARE OTHER LOCATIONS THAT COUNCIL MEMBERS WANT US TO PURSUE, WE DEFINITELY WILL WORK WITH THE FENCING CONTRACTOR, BUT WE DO NOT HAVE UNLIMITED FUNDS IN THE OFFICE OF HOMELESS SOLUTIONS FOR FENCING.

SO WITH THE CURRENT BUDGET, WE'VE GOT THE PRIORITY LOCATIONS THAT WE'RE LOOKING AT.

WE'RE WELCOME TO WORK WITH COUNCIL MEMBERS IF THEY'RE LOCATIONS THAT YOU WANT US TO CONSIDER, BUT WE DON'T NECESSARILY HAVE AN UNLIMITED FENCING BUDGET, I JUST WANT TO MAKE SURE THAT THAT'S CLEAR.

SO IF A COUNCIL MEMBER SAYS, HEY, I'VE GOT SOME DISCRETIONARY DOLLARS THAT I WANT TO USE FOR AN AREA THAT MAY NOT BE ON YOUR LIST, WE WILL WORK WITH OUR FENCING VENDOR TO MAKE IT

[05:15:10]

HAPPEN, BUT WE MAY NOT HAVE THE FUNDS SITTING IN THE BUDGET.

I JUST WANT TO MAKE SURE THAT WAS CLEAR.

OKAY. THAT'S FINE.

I, I THINK I WOULD STRONGLY SUGGEST THAT YOU ALL CREATE, WHETHER IT'S AN INFOGRAPHIC OR SOMETHING THAT BASICALLY SAYS, IF YOU ARE THIS IF YOU'RE A RESIDENT, HERE'S WHAT YOU DO TO HELP KEEP YOUR OWN NEIGHBORHOOD CLEANER.

OR HERE'S WHO YOU CALL IF YOU'RE WORRIED ABOUT A RIGHT OF WAY.

HERE'S WHO YOU CALL IF YOU'RE WORRIED ABOUT A PARK.

HERE'S WHO YOU CALL.

I MEAN, BECAUSE RIGHT NOW THERE'S NO CENTRAL PLACE.

RIGHT. BECAUSE AGAIN, EVEN IF I GO ON THE APP, THERE ISN'T ANYTHING FOR LIKE, RIGHT OF WAY, YOU KNOW? DO YOU SEE WHERE I'M GOING WITH THIS? I JUST WANT TO JUST ADDRESS EVERYTHING THAT WE JUST SPENT AN HOUR AND A HALF ON IN TERMS OF COMMUNICATIONS.

AND I THINK THAT THIS REALLY ARTICULATES IT WELL, NOT THAT THERE'S ANY BLAME BEING CAST ON IT.

IT'S JUST THAT OUR SYSTEM ISN'T BUILT FOR THAT KIND OF SINGLE ENTRY POINT FOR RESIDENTS.

AND THAT'S BACK TO WHAT COUNCIL MEMBER MENDELSOHN WAS TALKING ABOUT.

I THINK THAT IF PEOPLE FEEL LIKE IT'S REALLY EASY TO GET TO GET TO COMMUNICATE WHAT IT IS THAT THEY'RE CONCERNED ABOUT, THEN WE ALREADY KNOW THAT.

I THINK WE'RE REALLY, REALLY GOOD AT RESPONDING.

I MEAN, I KNOW OUR DISTRICT GETS COMPLIMENTS ALL THE TIME AT HOW AMAZING THE STAFF FROM EACH OF YOUR DEPARTMENTS HAVE BEEN.

WE GET IT ALL THE TIME, BUT IT'S GETTING IN AND IT'S COMMUNICATING WHAT IT IS THAT THEY REALLY NEED.

AND SO I THINK WITH CLEAN SWEEP, IT'S A TREMENDOUS ESPECIALLY SINCE THEY'RE PAYING THE FEE FOR IT.

IT'S A TREMENDOUS OPPORTUNITY JUST TO SAY, HEY, IF YOU'RE ON A I DON'T KNOW THAT THEY KNOW THE DIFFERENCE BETWEEN A PUBLIC STREET AND WHAT YOU'RE ASSIGNED TO, SO THAT THAT'S GOING TO HAVE TO BE REALLY CLEARLY ARTICULATED OF WHEN, WHEN THEY GO TO YOU AND WHEN THEY GO SOMEWHERE ELSE.

SO THAT'S WHAT I WANTED TO SHARE.

AND THANK YOU. THIS IS REALLY, REALLY EXCITING.

CHAIRMAN NARVAEZ.

YOU GOT ONE MINUTE NOW.

ALL RIGHT. THANK YOU. MAYOR. FIRST I WANT TO START OFF WITH.

THANK YOU. THANK YOU.

THANK YOU. THIS.

I HAVE BEEN ASKING FOR BANGING THIS DESK MORE THAN ONCE ABOUT CLEANING THESE RIGHT OF WAYS.

I DON'T AGREE THAT WE SHOULD HAVE TO DO IT BECAUSE IT'S MAINLY TEX DOT'S PROPERTY, BUT THEY AIN'T DOING IT, SO WE'VE GOT TO DO IT.

AND THAT'S WHAT UNFORTUNATELY HAPPENS TO THIS MAJOR CITY ALL THE TIME.

RIGHT. BUT YOU GUYS HAVE KICKED OFF REALLY, REALLY GREAT.

SO I, I CAN SEE THE PASSION, THE ENERGY, THE EXCITEMENT.

BECAUSE WHEN YOU'RE DRIVING INTO DALLAS, WHETHER YOU LIVE HERE OR YOU'RE VISITING AND ALL YOU SEE IS THIS TRASH ALL OVER THE INTERSTATE, THE HIGHWAY, IT MAKES FOLKS JUST SIT THERE AND GO, WELL, I CAN DO IT TOO, RIGHT? AND IF YOUR NEIGHBOR IF YOUR IF YOUR FREEWAY LOOKS DIRTY AND TRASHY, THEN WHY AM I GOING TO KEEP MINE CLEAN? YOU KNOW, IT'S LIKE, WHY AM I PICKING UP THE TRASH? WHY AM I KEEPING. AND AND UNFORTUNATELY, THAT'S JUST THE THING THAT GOES ON SOME OF OUR NEIGHBORHOODS IN WEST DALLAS THAT WE GOT CLEANED UP WAS LITERALLY HELPING DO THAT FIRST CLEANUP, GETTING THAT LITTER OFF THE GROUND.

YOU KNOW, LIKE OUR OUR LITTLE VERSION OF A CLEAN SWEEP, RIGHT? A NEIGHBORHOOD PICKUP, NEIGHBORHOOD CLEANUP.

AND THEN FROM THERE, IT'S LIKE THE KIDS LEARN IT, THE ADULTS LEARN IT, AND THEY'RE LIKE, THEY'LL THEY NOW PICK UP THE TRASH BECAUSE IT LOOKS CLEAN.

THEY CARE ABOUT IT. IT LOOKS LIKE WE CARE.

AND SO BY CLEANING UP THAT LITTER, IT LOOKS LIKE WE CARE.

AND THAT'S THE BEGINNING.

AND FROM THERE, IT'S GOING TO GET EASIER AND EASIER.

BUT THANK Y'ALL FOR WHAT Y'ALL ARE DOING.

KEEP IT UP. I DID MISS SCHULTZ.

THANK YOU FOR TALKING ABOUT THE 311.

I LET MISS INTERIM CITY MANAGER TOLBERT KNOW WHERE IT IS BECAUSE IT IS CONFUSING.

IT'S UNDER GENERAL CODE AND THEN NUISANCE AND THEN LITTER.

NOBODY'S GOING TO FIND IT.

BUT THAT'S. THAT'S A GOOD THING WE'RE CALLING OUT BECAUSE Y'ALL AND I KNOW Y'ALL ARE WORKING ON IT.

SO THAT IT CAN GET, HOWEVER, IS THE BETTER WAY TO DO IT.

AND I THINK THAT IF THERE ARE OPPORTUNITIES THAT YOU HEARD WHERE WE CAN HAVE A DAY OF CLEANUP, YOU KNOW, LIKE Y'ALL MENTIONED, YOU KNOW YOU KNOW, WHERE THE COMMUNITY CAN COME OUT, WHERE WE CAN KEEP THEM SAFE BECAUSE WE'RE TALKING ABOUT HOMELESS ENCAMPMENTS AND MAJOR, MAJOR THOROUGHFARES.

SO WE DON'T WANT JUST PEOPLE MILLING ALL AROUND.

RIGHT. BUT THERE ARE PLACES WHERE PEOPLE CAN BE SAFE THAT WE NEED A LOT OF HELP.

LIKE, THE WETLANDS IS A REALLY GREAT PLACE THAT WE CAN GET A LOT OF LITTER AND A LOT OF TRASH OUT OF THAT SUMP AND HELP THOSE THAT THAT PLACE BE CLEAN AND BEAUTIFUL.

WE DID IT ONCE IN WEST DALLAS, AND IT WAS LIKE FOUR HOURS, AND I THINK WE GOT, LIKE THREE FEET CLEANED OUT OF THERE BECAUSE IT'S SO MUCH

[05:20:02]

IT'S DOING ITS JOB.

THE SUMP. RIGHT. BUT WE'VE GOT TO GET THAT TRASH OUT OF THERE.

SO THESE ARE THE THINGS THAT ARE JUST REALLY MAKE PEOPLE FEEL BETTER ABOUT WHERE THEY LIVE.

AND IT MAKES ME PROUD TO BE ABLE TO SAY THAT WE DON'T HAVE THAT LITTER ON THE ON IN THAT THOROUGHFARE AND ON THAT TEX DOT PROPERTY AND, AND THANK YOU, CITY MANAGER, FOR AND IT'S BEEN SEVEN AND A HALF YEARS.

AND Y'ALL BEEN IN EXISTENCE.

HAVE YOU LIKE TO COUNT THE DAYS? SO OCTOBER 24TH, Y'ALL DID YOUR FIRST ONE.

SO WHATEVER TODAY IS SO HOWEVER MANY DAYS THAT IS.

THANK YOU. YOU'RE GETTING STARTED.

KEEP IT UP. BE PROUD OF WHAT YOU'RE DOING.

AND I CAN'T THANK YOU ALL ENOUGH.

AND I'M READY TO GO OUT ON A DAY THAT'S NOT TOO HOT.

SO PROBABLY IN THIS NEXT MONTH OR TWO.

AND I WANT TO GO OUT WITH YOU ALL AND SEE HOW Y'ALL DO YOUR WORK, AND I'LL HELP PICK UP SOME TRASH.

HOW DOES THAT SOUND? THANK YOU SO MUCH.

APPRECIATE IT. THANK YOU SIR.

YOU COME TO DA. DENVER MAYOR PRO TEM.

MAYOR. THANK YOU.

MAYOR. THANK YOU ALL FOR YOUR PRESENTATION AND YOUR WORK ON THIS.

AND I LOVE Y'ALL'S SHIRTS.

I, I WILL TELL YOU, THOUGH, I KIND OF I HAVE I DO HAVE A BIG ISSUE AND I THINK MAYBE Y'ALL WERE EXPECTING IT, BUT THE FENCING PORTION SPECIFICALLY TO ME, IS AN INHUMANE SOLUTION TO OUR UNSHELTERED.

IN FACT, TO EVEN HAVE IT ITEMIZED AS A HOMELESSNESS LINE ITEM IS INSULTING TO ME.

IT DOES NOTHING FOR OUR HOMELESS.

NOTHING. SO I THINK THAT WE COULD PROBABLY WORD THAT A LITTLE BIT BETTER SO THAT IT'S NOT PERPETUATING THE NIMBYISM THAT EXISTS, THAT WE'RE DOING SOMETHING ABOUT HOMELESS IF WE'RE JUST PUSHING THEM OUT OF YOUR SIGHT.

THAT'S WHAT THIS SAYS.

I ALSO HATE THAT THIS PRESENTATION SHOWS WHAT THESE INITIATIVES ARE.

AND THERE'S A COMMON THEME HERE THAT'S TRASH.

AND WE HAVE A LINE ITEM OF HUMAN BEINGS THERE.

AND SO I THINK THAT IT'S IMPORTANT FOR US TO BE COGNIZANT AND COMPASSIONATE WHEN IT COMES TO THE HUMANE TREATMENT OF OUR UNSHELTERED INDIVIDUALS. THAT'S NOT WHAT I SAW HERE FROM WHAT WAS PRESENTED.

SO I HAVE A BAD TASTE.

I'LL JUST BE HONEST.

I THINK THAT GOOD WORK IS BEING PROPOSED, BUT I THINK THAT IT'S PRETTY IT'S PRETTY INSENSITIVE ON HOW IT'S BEING PRESENTED.

AND IT'S ALSO VERY CLEAR THAT THIS IS NOT HELPING OUR UNSHELTERED POPULATION.

THIS IS NOT HELPING THE SANITATION COMPONENT OF THE ENCAMPMENTS THAT EXIST THERE, THAT THAT'S NOT. AND IT'S WRONG TO EVEN PORTRAY THAT TO THE PUBLIC.

WHAT THIS IS DOING IS PUSHING THEM OUT OF PLACES THAT ARE GOING TO END UP BEING PRIORITIZED FROM THE MOST COMPLAINTS AND THE HIGHEST OF FLUENCY IN OUR CITY.

I ALREADY KNOW THIS.

I GOT INTO OFFICE, AND ONE OF THE BIGGEST THINGS THERE WASN'T EVEN AN OFFICE OF HOMELESSNESS.

BUT ONE OF THE BIGGEST LINE ITEMS TO ADDRESS HOMELESSNESS WAS PUTTING FENCES UP AND UNDERPASSES.

THAT DOES NOTHING OTHER THAN HELPING THE PEOPLE THAT ARE ON THE SERVICE ROADS THAT DON'T WANT TO SEE THEM.

SO I ASK FOR Y'ALL'S MESSAGING TO BE REFINED.

I ASK THAT THERE BE A STRONGER COLLABORATION WITH OUR OFFICE OF HOMELESS SOLUTIONS OF HOMELESS SOLUTIONS.

I WOULD ASK THAT THERE BE A LITTLE BIT MORE INNOVATION IN HOW A LINE ITEM COULD HELP THAT PARTICULAR POPULATION, INSTEAD OF THINKING THAT FENCING ALONE IS GOING TO DO IT. I'D LOVE TO SEE A FINANCIAL ANALYSIS OF WHAT $1 MILLION COULD DO FOR OUR UNSHELTERED.

HOW MANY PEOPLE COULD THAT HOUSE? HOW MANY PEOPLE COULD THAT FEED? AND I WOULD REALLY LIKE FOR THIS TO NOT BE ITEMIZED AS A LINE FOR HOMELESSNESS.

IT'S DOING NOTHING FOR THEM.

SO I'D LIKE TO JUST FIRST OF ALL, THANK YOU FOR YOUR COMMENTS.

DEPUTY MAYOR PRO TEM BAZALDUA, I DO WANT TO MAKE THIS ONE COMMENT ABOUT YOUR STATEMENT.

ONE OF THE THINGS THAT WE HAVE BEEN VERY SUCCESSFUL IN DEMONSTRATING IS THAT WE ARE TYPICALLY NOT GOING IN AND EVEN PUTTING IN FENCING UNTIL WE HAVE CLOSED THE SITE AND PEOPLE HAVE BEEN MOVED INTO HOUSING.

I WANT TO SAY THAT AGAIN, WE HAVE NOT GONE INTO AREAS WHERE WE'RE JUST PUTTING UP FENCING, WHERE PEOPLE HAVE BEEN.

IF WE HAVE NOT MOVED THEM INTO HOUSING, WE HAVE BEEN DOING THAT TO ENSURE THAT WHEN INDIVIDUALS HAVE BEEN OFFERED HOUSING, WHO HAVE AN OPPORTUNITY TO NOW GO SOMEPLACE THAT WE DON'T CREATE THIS, THIS THIS KIND OF CHAIN REACTION WHERE THEY JUST COME BACK TO THE SITE AND THEY REFUSE THE HOUSING.

THAT'S KIND OF THE APPROACH THAT WE HAVE BEEN TAKING OVER THIS LAST YEAR.

YOUR COMMENTS ARE VERY WELL TAKEN.

WE DEFINITELY DON'T WANT TO EVER SIGNAL THAT THE ONLY WAY THAT WE'RE INVESTING IN HOUSING OUR UNSHELTERED RESIDENTS IS THROUGH A FENCING STRATEGY, BECAUSE THAT IS NOT TRUE.

[05:25:03]

SO I DO APPRECIATE YOUR COMMENTS ON IT.

AND WE'LL MAKE SURE THAT IN OUR MESSAGING, AS WE'RE ROLLING OUT CLEAN SWEEP, BECAUSE THIS IS REALLY ABOUT THE PUBLIC RIGHT OF WAY AND MAKING SURE THAT PEOPLE KNOW WHETHER IT'S TRASH, DEBRIS OR OFTENTIMES TRASH THAT'S LEFT OVER FROM AN ENCAMPMENT, THAT WE ARE PROACTIVELY GOING OUT AND CLEANING IT UP.

BUT WE DO TAKE YOUR COMMENTS SERIOUSLY, AND I APPRECIATE YOUR AND I APPRECIATE YOUR STATEMENT AROUND.

AND TO BE VERY CLEAR, I'M NOT SAYING THAT I KNOW THE WORK THAT IS BEING DONE AT THE CITY FOR HOMELESSNESS, AND I THINK YOU ALL ARE DOING GREAT WORK.

I THINK THAT YOU KNOW, YOU YOU SAID A WORD ABOUT BEING PROACTIVE.

I THINK IT'S MORE REACTIONARY TO SPEND SUBSTANTIAL INVESTMENT IN FENCING AND JUST HOPING, BECAUSE THEN WE'RE PLAYING WHACK A MOLE.

THE REALITY IS, IS THAT THE GOOD WORK THAT YOU'RE DOING WITH HOMELESSNESS HAS ALSO SHOWN PROOF THAT THERE'S DATA TO SUPPORT WHY THERE'S CONCENTRATION OF UNSHELTERED INDIVIDUALS.

IF THERE IS DATA TO SUPPORT WHY THEY'RE CONCENTRATING IN ONE AREA, PUSHING THEM OUT TO OTHERS DOESN'T HELP US ERADICATE IT.

IT JUST HAS US PLAYING WHACK A MOLE TO WHERE WE'VE MOVED THEM TO SO THAT WE CAN CONTINUE TO FIGURE IT OUT.

SO THAT'S ALL I'M ASKING, IS THAT THERE BE A LITTLE BIT MORE THOUGHTFULNESS, BECAUSE I KNOW THE THOUGHTFULNESS THAT HAS BEEN PUT INTO OUR OUTREACH AT OUR HOMELESSNESS.

AND I'M NOT I'M NOT TRYING TO CROSS THE TWO, BUT THAT'S KIND OF WHAT THIS DID.

AND I WOULD JUST LIKE TO SEE THAT BE MESSAGED A LITTLE BIT BETTER.

YEAH. THANK YOU.

IF I, IF I COULD ADD COUNCIL MEMBER I CERTAINLY HEAR YOUR PERSPECTIVE AND FEEDBACK AND WE CERTAINLY WILL TAKE IT AS WE'RE MESSAGING THIS GOING FORWARD.

MAYBE IT WASN'T AS STRONGLY EXPRESSED IN THIS PRESENTATION.

WE ARE WORKING IN COLLABORATION WITH THE OFFICE OF HOMELESS SOLUTIONS.

FENCING IS ONLY BEING PLACED WHERE THEY ARE RECOMMENDING WE PLACE FENCING.

WE, AS THE TRANSPORTATION AND PUBLIC WORKS DEPARTMENT IS NOT.

WE'RE NOT MAKING THAT DECISION IN AN ISOLATED WAY.

WE'RE WORKING IN STRONG COLLABORATION WITH THEM.

THANK YOU JEFF. THANK YOU.

MAYOR. CHAIRMAN.

RIDLEY. THIS IS A GREAT PROGRAM.

I'M VERY PLEASED TO SEE HOW WELL YOU'RE GETTING IT ORGANIZED.

I KNOW THAT RESIDENTS THROUGHOUT THE CITY WILL THANK YOU FOR YOUR EFFORTS.

AND I ALSO WANT TO THANK THE CITY MANAGER FOR CREATING THIS NEW REVENUE STREAM TO FUND THIS INITIATIVE THAT I THINK WILL AFFECT EVERYONE IN THE CITY.

HAVE YOU THOUGHT ABOUT METRICS BY WHICH TO MEASURE THE SUCCESS OF YOUR EFFORTS AS AN IDEA OF HOW MUCH WE'RE CLEANING UP THE CITY SO THAT WE CAN EXPLAIN TO OUR RESIDENTS THIS IS WHAT YOUR MONEY HAS ACCOMPLISHED.

WELL, THANK YOU FOR THAT QUESTION AND THOSE COMMENTS.

COUNCIL MEMBER I THINK THIS IS WHY WE'RE WE'RE WE'RE TAKING A GREAT CARE IN TRACKING WHAT WE'RE DOING.

WE'RE USING THE 311 TOOL TO MAKE SURE NOT ONLY WHAT'S BEING CALLED INTO 311, BUT THE ACTUAL WORK THAT WE'RE DOING OURSELVES GETS TRACKED INTO 311.

WE SPECIFICALLY HAVE DATA ANALYSTS, ANALYTICS, ANALYTICS AS PART OF OUR CORE TEAM, SO WE CAN ACTUALLY GET TO THAT POINT.

RIGHT NOW WE'RE TWO MONTHS IN AND WE'RE GATHERING DATA.

WE'RE TRYING TO SYNTHESIZE IT IN A WAY THAT WILL HELP US THINK ABOUT WHAT WE CAN DO PROACTIVELY TO PREVENT LITTER RATHER THAN, YOU KNOW, FOCUSING ON CLEANING IT UP.

AND I THINK THAT THAT WILL BE SOME OF THE INFORMATION, INTERESTING INFORMATION THAT WE'LL HAVE GOING FORWARD.

SO PART OF YOUR BUDGET WILL GO TO EDUCATING THE PUBLIC ABOUT THE COSTS OF LITTER.

CORRECT. GOOD.

I THINK THAT'S IMPORTANT.

AND AS PART OF THAT EFFORT, I WOULD APPRECIATE GETTING A NOTICE THAT I CAN INCLUDE IN MY CONSTITUENT NEWSLETTER ABOUT THE PROGRAM AND HOW THEY CONTACT THE CLEAN SWEEP EFFORT IN ORDER TO REPORT LITTER.

ON PAGE NINE OF THE PRESENTATION, IT PRESENTS THE CLEAN SWEEP BUDGET AT $8.89 MILLION.

THAT'S SHORT 1.7 MILLION FROM ALL OF THE REVENUE OF 10.5 MILLION THAT YOU EXPECT TO COLLECT.

WHAT'S GOING TO HAPPEN WITH THAT MILLION? SEVEN? SO IF I CAN CLARIFY BETWEEN PAGES EIGHT AND NINE, ACTUALLY, THE ENVIRONMENTAL FEE COVERS ITEMS THROUGH THE DEPARTMENT OF SANITATION THAT ARE NOT PART OF THE CLEAN SWEEP BUDGET.

SO CLEAN SWEEP HAS ROUGHLY YOU KNOW, SIX ALMOST 7 MILLION THAT COME FROM THE CLEAN, THE ENVIRONMENTAL FEE, THE AND SO THERE'S ACTUALLY THERE'S A DELTA THERE.

[05:30:04]

SOME OF THAT FUNDING FOR THE ALMOST 9 MILLION COMES FROM COMES FROM TXDOT.

AND THEN WE HAVE HAVE SOME MONEY IN THE GENERAL FUNDS.

BUT I SEE THAT THAT JEANETTE'S JOINED US AND SHE CAN PROVIDE MORE MORE INFORMATION ABOUT THAT.

JEANETTE WEEDEN DIRECTOR OF BUDGET AND MANAGEMENT SERVICES.

AND, DEB, YOU DID A REALLY GOOD JOB.

THE $3 CLEANUP FEE COVERS IS NOT 100% COST RECOVERY OF THE CLEAN SWEEP PROGRAM.

THE GENERAL FUND MAKES UP THE DIFFERENCE, BUT IT ALSO COVERS ABOUT 3.5 MILLION IN COST FOR SANITATION PROGRAMS THAT ARE NOT COVERED BY, THAT. PROGRAMS THAT ARE BENEFIT ALL DALLAS RESIDENTS, BUT RESIDENTS THAT DON'T PAY RATES.

AND SO THERE'S A SANITATION COMPONENT, AND THEN THERE'S A CLEAN SWEEP COMPONENT THAT'S PAID BY THE ENVIRONMENTAL CLEANUP FEE.

SO THE ENVIRONMENTAL CLEANUP FEE WILL GENERATE $10.5 MILLION.

CORRECT. AND YOU'RE SAYING THAT PART OF THE BUDGET ON SLIDE NINE IS PROVIDED BY TXDOT AND PERHAPS SOME OTHER SOURCES? CORRECT. SO THAT'S STILL A SHORTFALL FROM THE REVENUE THAT YOU'RE RECEIVING.

I DON'T UNDERSTAND THE EXPLANATION OF WHERE THAT SHORTFALL IS GOING.

THE SHORTFALL COMES FROM THE GENERAL FUND.

SO THE THE SHORTFALL THAT'S NOT PAID FOR THE ENVIRONMENTAL CLEANUP FEE.

THE GENERAL FUND IS PAYING THAT DIFFERENCE.

WELL EXCUSE ME, EXCUSE ME.

YEAH. WE DON'T BROKE QUORUM, SO WE GOT TO STOP.

SORRY. THANK YOU.

SO WE CAN HEAR THE PUBLIC.

SPEAKER. MADAM SECRETARY.

THANK YOU, MR. MAYOR.

WELL, THEY'RE ALL GONE HOME.

WE CAN HEAR. WE CAN HEAR THE SPEAKERS.

SO YOU CAN CALL THE SPEAKERS.

THANK YOU. THANK YOU, MR.

[Open Microphone Speakers (Part 2 of 2)]

MAYOR. WE'LL NOW MOVE BACK TO YOUR OPEN MICROPHONE SPEAKERS FOR THIS MEETING.

I'LL GO AHEAD AND RECITE THE SPEAKER GUIDELINES.

SPEAKERS MUST OBSERVE THE SAME RULES OF PROPRIETY, DECORUM, AND GOOD CONDUCT APPLICABLE TO MEMBERS OF THE CITY COUNCIL.

ANY SPEAKER MAKING PERSONAL AND PERTINENT, PROFANE OR SLANDEROUS REMARKS, OR WHO BECOMES BOISTEROUS WHILE ADDRESSING THE CITY COUNCIL WILL BE REMOVED, WILL BE REMOVED FROM THE ROOM. FOR THOSE INDIVIDUALS WHO ARE IN PERSON FOR ANY VIRTUAL SPEAKERS, SHE WILL BE REMOVED FROM THE SESSION.

INDIVIDUALS BE GIVEN THREE MINUTES TO SPEAK FOR THOSE IN PERSON.

SPEAKERS. YOU'LL NOTICE THAT YOUR TIME ON THE MONITOR AT THE PODIUM ONCE IT'S BEEN SET UP.

PLEASE STOP WHEN YOUR TIME HAS EXPIRED.

FOR ANY VIRTUAL SPEAKERS, I WILL ANNOUNCE WHEN YOUR TIME HAS EXPIRED.

ALSO, SPEAKERS, PLEASE BE MINDFUL THAT DURING YOUR PUBLIC COMMENTS YOU ARE NOT ALLOWED TO REFER TO A CITY COUNCIL MEMBER BY NAME AND ADDRESS YOUR COMMENTS TO MAYOR ATKINS.

ONLY YOUR FIRST SPEAKER, JENNIFER SCRIPPS, IS NOT PRESENT.

LILY WEISS.

GOOD AFTERNOON.

I'M LILY WEISS, EXECUTIVE DIRECTOR OF THE DALLAS ARTS DISTRICT DISTRICT 14.

THE ARTS DISTRICT PREFERS.

AND I'M SPEAKING ON KIOSKS, BY THE WAY.

THE ARTS DISTRICT PREFERS TO SEE ART, NOT ADVERTISING IN OUR NEIGHBORHOOD.

OUR SBSD ALLOWS FOR LIMITED DIGITAL KIOSKS TO PROMOTE ITS CULTURAL INSTITUTIONS ONLY, AND WE ARE CURRENTLY CAPPED AT THE NUMBER OF KIOSKS IN THE DISTRICT.

WONDER WHEN A VENDOR APPROACHED ME LAST YEAR, I WAS TOLD THEY COULD SUPERSEDE OUR SBSD, WHICH LEFT ME CONFUSED BECAUSE THE COUNCIL AND TRANSPORTATION COMMITTEE SAID THE SB SBSD WOULD STAND.

IN GENERAL, WE SUPPORT STAFF'S RECENT APPROACH TO A MORE METHODICAL PROCESS THAT PRIORITIZES DALLAS LIMITED PEDESTRIAN RIGHT OF WAY AND PROTECTS PROTECTS AGAINST UNPRECEDENTED CONTRACTING RFP PRACTICES.

IT IS VERY UNCOMMON TO HAVE BEEN APPROACHED BY VENDORS DURING THIS PROCESS OVER THE LAST YEAR.

MOVING FORWARD, THE ARTS DISTRICT WOULD PREFER TO SEE THE STATIC KIOSK CONTRACT CANCELED, AS YOU DISCUSSED THIS MORNING OR EXPIRED BEFORE MOVING FORWARD WITH A NEW CONTRACT.

ANY NEW RFP SHOULD MAINTAIN LOCAL CONTROL WITH CITY LEADERS AND NEIGHBORHOODS STAKEHOLDER INPUT, AND I WOULD DEFINITELY VOLUNTEER TO BE ONE OF THOSE TO GIVE YOU INPUT.

THANK YOU VERY MUCH FOR YOUR SERVICE AND CERTAINLY ON THIS PARTICULAR TOPIC.

THANK YOU.

JULIE WADE.

[05:35:13]

OKAY. HELLO.

I AM COMPLETELY OUTRAGED.

MY NAME IS JULIE WADE.

I OWN A DUPLEX ON ROSWELL STREET.

I AM HERE TO SPEAK ON A RECENT FIRE SET BY A HOMELESS ARSONIST WHO IS STILL AT LARGE.

THIS HAPPENED IN THE ABANDONED, NON-WORKING ALLEY BETWEEN THROCKMORTON AND NINTH STREET.

THIS SERVES AS A THOROUGHFARE IN A HAVEN FOR THE HOMELESS.

HOMEOWNERS AND BUSINESS OWNERS SHARE THIS ALLEY.

ROSWELL STREET IN OAK LAWN IS A HISTORIC ROW OF HOMES BUILT IN THE 1900S.

PEOPLE WHO LIVE HERE INVEST A LOT OF MONEY TO PRESERVE THESE HOMES.

THEY LOVE LIVING HERE.

EXCEPT FOR THE FACT THAT THE CITY HARASSED THEM, THE HOMELESS HARASSED THEM.

THE CITY GIVES THEM CITATIONS TO CLEAN UP AFTER THE HOMELESS.

THE SYSTEMS PUT IN PLACE ARE LIMITED AND RENDERED USELESS.

311 CODE ENFORCEMENT POLICE DEPARTMENT, WHICH WE HAVE EXHAUSTED EVERY SYSTEM.

OUR MY NEIGHBORS AND BUSINESS MANAGERS HAVE BEEN COMPLAINING ABOUT THIS HOMELESS PROBLEM IN THIS PARTICULAR ALLEY FOR OVER 20 YEARS. AND I'M GOING TO REPEAT THAT.

MY NEIGHBORS IN THE BUSINESS OWNERS HAVE BEEN COMPLAINING ABOUT THE HOMELESS HOMELESSNESS POPULATION IN THIS ALLEY FOR OVER 20 YEARS, AND NOTHING HAS BEEN DONE.

THE ONLY ANSWER THAT THE CITY IS OFFERING IS FOR US TO PURCHASE THE ALLEY FOR $800,000, AND THEN THEY SAID WE COULD PUT UP A GATE AFTER THAT.

SO I WOULD HAVE TO SAY THAT YOU GUYS HAVE FAILED US.

YOU HAVE FAILED.

KATHY, WHO HOME WAS SET AFIRE BY THIS HOMELESS ARSONIST, LORI.

HER HOUSE WAS SET WITH THIS HOMELESS ARSONIST ON NOVEMBER 29TH THIS YEAR, TWO DAYS PRIOR TO THE FIRE WAS SET, THEY PULLED OUT A DEAD BODY FROM THIS ALLEY.

SO MY QUESTION IS, WHO HAS THE AUTHORITY TO, WITH A STROKE OF A PEN, TO CLOSE THIS ALLEY.

SO I HAD SOME SOLUTIONS.

I SAID THAT WE AT NO COST TO THE BUSINESS OWNERS OR HOMEOWNERS, THE CITY TO CLOSE THAT ALLEY.

IF WE WERE GOING TO BEAR ANY COSTS, WE WOULD PUT UP THE GATES.

ALSO FOR THE CITY TO CLEAN UP.

SPRING. CEDAR SPRINGS SPRING.

CEDAR SPRINGS IS FILTHY.

AND WE HAVE PEOPLE COMING IN FROM DIFFERENT COUNTRIES, DIFFERENT STATES, AND ALL WE HAVE TO OFFER THEM IS FILTH.

AND TO GIVE THE POLICE AUTHORITY TO REMOVE THESE HOMELESS ENCAMPMENTS OR THESE HOMELESS INDIVIDUALS.

AND I KNOW SOMEONE MENTIONED ABOUT THE HUMANITY OF HOMELESS, AND WE ALL HEART GOES OUT TO THEM.

BUT WHEN IT COMES TO OUR LIVES, IT DOESN'T MATTER TO US.

THANK YOU.

MARTIN SOLIS.

IT'S NOT IT'S NOT PRESENT.

SEAN TODD, I BELIEVE, IS NOT PRESENT.

JOHN HOLLIS.

GOOD AFTERNOON, CITY COUNCIL AND MAYOR.

THANK YOU FOR HAVING ME. AND THANK YOU FOR ALLOWING ME TO SPEAK.

I TOO, SHARE A LOT OF THE SAME CONCERNS ABOUT THE HOMELESS ISSUE HERE IN DALLAS.

I DO WANT TO THANK YOU, THOUGH, FOR YOUR EFFORTS AS OF LATE, ATTEMPTING TO RIGHT THAT SHIP.

I KNOW IT'S A IT'S A HUGE, HUGE LIFT.

I'M ORIGINALLY FROM LOS ANGELES MYSELF.

I'VE BEEN HERE FOR ABOUT FIVE YEARS.

IF THERE'S ANY CITY THAT KNOWS ABOUT HOMELESS ISSUES, IT'S THAT ONE WE WATCHED EVERY DAY AS IT GOT WORSE AND WORSE AND WORSE, AND OUR CITY OFFICIALS DIDN'T REALLY DO ANYTHING ABOUT IT. BUT YOU'RE ATTEMPTING TO AND AND WE DO APPRECIATE THAT.

THERE IS A LONG ROAD TO GO.

WE ALL KNOW THAT.

WE ALL KNOW THAT THERE'S MORE WORK THAT CAN BE DONE AND THAT WILL BE DONE.

AND I JUST I IMPLORE YOU TO NOT SHIRK AWAY FROM THAT, BECAUSE IT IS THE MOST DIFFICULT THING THAT A CITY WILL FACE.

I SAW IT FIRSTHAND EVERY DAY IN MY LIFE.

[05:40:02]

IT CAN GET WORSE.

NOT BECAUSE YOU WANT IT TO, BUT BECAUSE OFTENTIMES PEOPLE JUST GIVE UP.

THEY THROW THEIR HANDS IN THE AIR.

THEY DON'T KNOW WHAT TO DO ABOUT IT.

BECAUSE OFTENTIMES WE FORGET THAT THERE ARE PEOPLE BEHIND THIS ISSUE THAT ARE STRUGGLING EVERY SINGLE DAY.

67% OF ALL HOMELESS PEOPLE NATIONWIDE DEAL WITH SOME SORT OF MENTAL HEALTH ISSUE OR ADDICTION ISSUE.

WE NEED TO FOCUS IN ON SOLVING THE PEOPLE PROBLEM AROUND THIS ISSUE AND NOT JUST OBVIOUSLY KIND OF SWEEPING IT UNDER THE RUG IN TERMS OF RHETORIC.

I SEE THAT YOU'RE TRYING TO SEE THAT YOU'RE PUTTING FORTH YOUR BEST EFFORT, AND BELIEVE ME, IT IS THE HARDEST THING YOU WILL EVER DO IN ANY CITY, REGARDLESS OF HOW BIG OF A BUDGET YOU HAVE, HOW SMALL OF A BUDGET YOU HAVE, IT DOESN'T REALLY MATTER WHAT RESOURCES ARE AT YOUR DISPOSAL.

IT IS THE MOST DIFFICULT THING THAT YOU WILL FACE.

BUT I KNOW YOU CAN DO IT.

THAT'S WHY WE ELECTED YOU.

THAT'S WHY WE RELY ON YOU.

IT'S WHY WE COME HERE ALL THE TIME.

AND WE HOUND YOU.

MOST OF THE TIME, THOUGH, IT'S IT'S BECAUSE WE JUST.

YOU'RE ALL WE'VE GOT.

THANK YOU, BY THE WAY, FOR FIXING RIVERFRONT BOULEVARD.

I HOUNDED YOU ON THAT.

I APPRECIATE THAT, HONESTLY.

THAT WAS FOUR YEARS.

YOU GUYS GOT IT DONE.

THIS CITY COUNCIL.

DON'T SHIRK AWAY FROM THIS.

KEEP AT IT.

REGARDLESS OF HOW DIFFICULT IT IS.

REGARDLESS OF HOW MANY OF US ARE MAD TO THE BONE, KEEP AT IT BECAUSE WE BELIEVE IN YOU AND WE KNOW THAT YOU CAN DO IT.

THANK YOU. THANK YOU.

RAMSEY MARSH IS NOT PRESENT.

NORMAN WILLIAMS IS NOT PRESENT.

ANTHONY PAGE.

GOOD AFTERNOON, MAYOR ATKINS, I'M HERE TO SPEAK ON THE AGENDA ITEM B.

DIGITAL KIOSK.

RATHER THAN GIVE MY OWN PREPARED REMARKS, I'M GOING TO JUST READ THE DALLAS MORNING NEWS EDITORIAL THAT WAS PUBLISHED EARLIER TODAY.

IT LOOKS LIKE 2 A.M.

HEADLINE DALLAS COUNCIL SHOULD KICK SIDEWALK BLOCKING KIOSK TO THE CURB.

BAD DIGITAL KIOSK PLANS SHOULD GO AWAY AND TAKE THE ANALOG WITH THEM.

WE SPEND PLENTY OF TIME HERE TELLING YOU WHEN CITY HALL GETS IT WRONG.

SO LET US TELL YOU HOW DALLAS CITY STAFF IS GETTING IT RIGHT ON AN IMPORTANT ISSUE.

THE ONLY QUESTION IS WHETHER OUR ELECTED OFFICIALS WILL ACTUALLY HEAR WHAT STAFF IS SAYING.

WE ARE TALKING AGAIN ABOUT THE BAD PLAN THAT WON'T DIE.

A CERTAIN NUMBER OF CITY COUNCIL MEMBERS ARE ODDLY EAGER TO FORCE WHAT ARE KNOWN AS, QUOTE, DIGITAL KIOSK UNQUOTE, ON THE CITY.

THESE ARE UNNECESSARY GROUND LEVEL BILLBOARDS THAT GET IN THE WAY OF PEDESTRIANS AND FURTHER CLUTTER OUR ATTENTION WITH ADVERTISING.

DON'T BUY THE SILLY SALES PITCH THAT THIS IS ABOUT WAYFINDING AND EXPANDING WI-FI BUBBLES USED TO SELL THESE FLASHING DISTRACTIONS.

THIS IS ABOUT MAKING MONEY FOR THE DIGITAL KIOSK COMPANY BY SELLING YOUR EYEBALLS ON CITY STREETS.

CITY STAFF HAS REVIEWED THOSE AND FOUND THAT MANY AREN'T IN COMPLIANCE WITH CITY RULES.

WE'VE SEEN EXAMPLES WHERE THEY ARE IN THE MIDDLE OF A NARROW SIDEWALK AND OTHERS WHERE SIDEWALKS HAVE TO BE BUILT AROUND THEM.

THAT'S BAD ENOUGH FOR SOMEONE ON FOOT.

IMAGINE BEING IN A WHEELCHAIR.

THE NEW DIGITAL KIOSK, 150 OF WHICH ARE ENVISIONED, WOULD EACH PAY CITY HALL ABOUT 20,000 A YEAR, A PITTANCE FOR THE COST AND PUBLIC SPACE AND ESTHETIC SUBTRACTION THAT WOULD ALSO EXIST, IN ADDITION TO THE ANALOG VISION VERSIONS ALREADY ON SIDEWALKS.

THE KIOSK COMPANY WANTS TO PROVIDE, QUOTE, 12% OF AD SPACE RESERVED FOR CITY CONTENT, UNQUOTE.

OUR PREDICTION AND AGAIN, THIS IS DALLAS MORNING NEWS, NOT ME.

ADS FEATURING YOUR COUNCIL MEMBER.

THE STAFF'S BRIEFINGS ON THIS MATTER DRAWS TO A CLEAR CONCLUSION DALLAS RESIDENTS ARE GETTING A BAD DEAL.

THE CITY COUNCIL HAS A GOLDEN OPPORTUNITY HERE.

THEY CAN THANK STAFF AND SAY NO THANKS TO THE DIGITAL KIOSK.

THEY CAN ALSO TERMINATE THE EXISTING ANALOG KIOSK CONTRACT FOR A FEE OF LESS THAN $1 MILLION, A SMALL PRICE TO PAY TO GIVE US BACK OUR SIDEWALKS AND OUR MENTAL SPACE.

THERE IS ZERO PUBLIC DEMAND FOR THESE KIOSKS.

MAJOR ASSOCIATIONS, HAVE YOU HEARD EARLIER TODAY, ARE ALSO STRONGLY OPPOSED.

COUNCIL, DO THE RIGHT THING AND KEEP THESE OFF OUR SIDEWALKS.

PLENTY OF COMPANIES WANT TO MAKE A NICKEL OFF THE PEOPLE YOU REPRESENT.

PUT THE PEOPLE'S INTERESTS FIRST.

AGAIN, THAT'S THE DALLAS MORNING NEWS EDITORIAL BOARD.

THANK YOU FOR YOUR SERVICE. AND IT'S BEEN A LONG DAY.

[05:45:02]

THANK YOU. THANK YOU.

BRADY DELGADO IS CANCELED.

ALEXANDER STEIN IS CANCELED.

JAMIE JOLLY IS NOT PRESENT.

ADAM MURPHY HAS CANCELED.

SCOTT BARNETT IS NOT PRESENT.

DOLORES PHILLIPS.

YOU MAY BEGIN, MISS PHILLIPS.

DOLORES PHILLIPS, THANK YOU FOR ALLOWING ME TO SPEAK.

YOU HAVE THREE HANDOUTS.

ONE PAGE NOTICE OF RELATED CASES.

MY DAD, PROBATE COURT NUMBER TWO, DALLAS COUNTY, CASE NUMBER PR 23-034292. YOU HAVE THIS AS A HANDOUT.

MY DAD WAS THE ONLY THING I KNEW.

AND Y'ALL HAVE ME COMING DOWN HERE LIKE IT'S FUNNY.

HE WAS THE ONLY THING I KNEW AS A FATHER.

NOW THEY'RE TRYING TO STRONG ARM MY MOM GONE, MY DAD GONE.

AND I SAY IT'S NOT COINCIDENTAL.

SO PROPOSITION S ALLOWS FOR EACH ONE OF YOU TO BE NAMED INDIVIDUALLY FOR HARBORING CRIMES, CORRUPTION, COMMUNISM.

I LOVE MY MOM AND MY DAD.

LIKE YOU LOVE YOURS.

HAND OUT ONE.

THIS IS A NOTICE OF RELATED CASES.

KEEP PROPOSITION S ON YOUR MIND.

TWO. THIS IS ORDERS FROM PR 23034292.

WHERE I SAY DALLAS COUNTY APPOINTED AN AD LITEM TO STRONGARM MY DAD AND THEY MONIES THAT THEY DIDN'T KNOW THEY HAD UNTIL I BECAME HIS POA IN 2019. DALLAS PLAYED DIRTY DIRTY.

STAY WITH ME.

I WAS SO ATTACHED TO THIS.

ON THE BACK SIDE IS A CONTRACT FROM DALLAS HOUSING AUTHORITY, WHERE I ALLEGE DALLAS COUNTY AND CITY OF DALLAS COLLUDED TO INTERNALLY SET THE HOME UP AS FURTHER RETALIATION.

WE'RE GOING TO TALK ABOUT THAT LATER.

I AIN'T AFRAID TO LIVE AND I'M NOT AFRAID TO PASS.

THREE THE HANDOUT.

UNT DALLAS.

3.0 OCTOBER 25TH, 2013.

THAT MEETING WAS PRE-ARRANGED BY MAYOR ROLLINS PRIOR TO OCTOBER 25TH, 2013, WHEN I DROVE TO DPD HEADQUARTERS, 1400 SOUTH LAMAR, I HAD A 3.0 MR. OF DPD SAID THAT THEY HAD PHARMACEUTICAL RECORDS FROM WALGREENS FROM 2009 TO 2013, STATING THAT I TOOK MEDICINE FOR BIPOLAR.

A LIE. I CALL WALGREENS.

WALGREENS LOOKED AND SAID, I DON'T UNDERSTAND WHY YOU HAVE TWO DIFFERENT ACCOUNTS.

I'M SO SORRY.

I GAVE THAT PHARMACEUTICAL RECORD TO MISS VELEZ.

THOUGHT THEY WAS GETTING READY TO WRITE.

THEY THEY WRONG.

CORPORAL COTNER MARY LOU VELEZ, THORN OF DPD.

SHERRY CUSANO.

THEY HAD ME KICKED OUT OF UTA FOR A DUAL DEGREE MASTER'S PROGRAM.

YOU PRETTY DIRTY, DIRTY PROPOSITION S KEEP IT IN MIND.

NOW, LET ME TELL.

TELL YOU WHAT DALLAS OBSERVER SAID IN 2012 WITH MR. GRODIN. Y'ALL BATTLED HIM FOR 20 SOME YEARS.

HE HAS BEEN TICKETED MORE THAN 80 TIMES BY THE CITY, ARRESTED AND JAILED TWICE.

ALL OF THESE ALLEGED INFRACTIONS HAVE BEEN TOSSED OUT BY THE CITY COURTS AS VIOLATIONS BY CITY OF GROVE'S FIRST AMENDMENT RIGHTS.

I FOUND HIS CASE IN 2019, Y'ALL BETTER MAN FOR 20 YEARS.

I'M BLACK, BUT I'M COMING FOR YOU.

PROPOSITION S IT'S NOT A JOKE.

THANK YOU. NO.

THANK YOU. BILLY PRUITT IS NOT PRESENT.

MR. MAYOR, THIS CONCLUDES YOUR OPEN MICROPHONE SPEAKERS FOR THIS MEETING.

IT IS NOW 430.

WE ADJOURN.

THANK YOU.

* This transcript was compiled from uncorrected Closed Captioning.