* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [00:00:02]
          OKAY, HERE 
          [Senior Affairs Commission on August 18, 2025.]
WE GO. 
          WE CALL THE MEETING TO ORDER. 
          WE HAVE, UH, EVERYONE IS HERE EXCEPT EITHER VIRTUALLY OR IN PERSON, EXCEPT FOR DEBBIE AUSTIN. 
          THE ONLY ONE MISSING AT THIS POINT. 
          SO WE HAVE A FORUM AND WE WILL PROCEED. 
          UH, DO YOU HAVE ANY PUBLIC SPEAKERS TODAY? ANSWER, NO. 
          UH, NEXT UP IS THE MINUTES. 
          UH, EVERYONE RECEIVED A COPY OF THE MINUTES ON FRIDAY FROM KYLE, I THINK WAS ON FRIDAY. 
          UH, DID ANYONE HAVE ANY COMMENTS OR CHANGES OR ANYTHING DISCUSS BEFORE WE MOVE, TAKE A MOTION FOR APPROVAL, OR, THEY WERE INCREDIBLY WELL DONE, PETER. 
          I MEAN, IT WAS, IT ENABLED US ALL TO REVIEW SOME POINTS. 
          SO, MICHAEL, MOTION. 
          OKAY. 
          ALL IN FAVOR? AYE. 
          AYE. 
          OPPOSED? NO, NO OPPOSITION. 
          UM, THE SOLE PURPOSE OF TODAY'S MEETING IS GOING TO BE THE, UH, AN UPDATE ON THE SENIOR SERVICES STRATEGIC PLAN, AND THERE'S DEBBIE AUSTIN. 
          SO WE'RE, WE'RE ALL HERE. 
          OKAY. 
          UM, AND JESSICA, DID YOU WANNA INTRODUCE THIS BASED ON, FOR THOSE OF US WHO READ THE MINUTES THAT SAID WE WERE GONNA GET THE REPORT IN JULY? YES. 
          AND, UH, OBVIOUSLY THAT DIDN'T HAPPEN. 
          THANK YOU. 
          SO, I, I'M JESSICA DESCH, I'M THE DIRECTOR OF OFFICE OF COMMUNITY CARE AND EMPOWERMENT. 
          UM, SO WE ARE VERY EXCITED TO HAVE OUR VENDOR HERE AT GUIDEHOUSE TO PRESENT, UM, THE KIND OF GOALS AND STRATEGIES AND THE DATA THAT'S BEEN PULLED TOGETHER THROUGH THE PROCESS FOR STRATEGIC PLANNING. 
          UM, IN JUNE WHEN WE LAST MET, UM, WE ANTICIPATED THAT WE WOULD BE ABLE TO SHARE A DRAFT OF THAT PLAN WITH YOU ALL TO REVIEW THAT IN ADVANCE OF THIS MEETING FOR CONVERSATION. 
          UM, HOWEVER, ON JUNE 25TH, WE RECEIVED A DIRECTIVE FROM OUR CITY LEADERSHIP THAT WE NEEDED TO, UM, PAUSE PROGRAMS THAT WERE ADVANCING, UH, CERTAIN, UM, ISSUES RELATED TO SOME EXECUTIVE ORDERS THAT WERE ISSUED BY THE PRESIDENT, UM, OVER THE COURSE OF THE LAST FEW MONTHS. 
          UM, AND THAT ALL OF OUR PLANS AND PROGRAMS WERE GOING TO BE REVIEWED, UM, AND THEN RECOMMENDATIONS OR CONSIDERATIONS WOULD BE BROUGHT FORWARD BACK TO COUNCIL AGAIN. 
          SO, UH, WHAT HAS HAPPENED SINCE THAT POINT IS A COMPLIANCE TASK FORCE HAS BEEN PULLED TOGETHER, UM, AND IS DOING THE WORK TO REVIEW ALL OF THOSE ASPECTS. 
          UM, AND OF COURSE WE'LL BE CONSOLIDATING A LIST OF RECOMMENDATIONS OR CONSIDERATIONS THAT WILL COME BACK TO COUNCIL IN SEPTEMBER. 
          UM, AND IF YOU'RE INTERESTED IN A LITTLE BIT MORE ON THAT, THERE WAS A BRIEFING TO CITY COUNCIL ON AUGUST 6TH, WHICH WAS AN UPDATE ON THOSE EFFORTS. 
          SO YOU CAN FIND THAT ONLINE AND YOU CAN KIND OF SEE, UH, WHAT HAS BEEN DONE TODAY AND WHAT THE TIMELINE IS. 
          UM, BUT AGAIN, I WANTED TO ARTICULATE THAT BECAUSE, BECAUSE OF THAT REVIEW PROCESS, UM, WE AREN'T ABLE TO SHARE A DRAFT OF A PLAN RIGHT NOW IS DOING, SO, OF COURSE, LEAD TO KIND OF PUBLISHING IT AND PUTTING IT OUT THERE. 
          AND SINCE IT, EVERYTHING IS UNDER REVIEW. 
          UH, SO WE CAN'T PUT THAT FORWARD AT THIS MOMENT. 
          AND THAT IS THE REASON THAT WE WERE NOT ABLE TO SHARE A DRAFT OF THE PLAN PRIOR TO THIS MEETING. 
          I CANNOT SAY EXACTLY WHEN WE WILL. 
          UM, IT IS UNDER REVIEW, AND ONCE THAT IS CLEARED, WE WILL, UH, UPDATE YOU ON THE TIMELINE. 
          SO THIS IS A LITTLE BIT OF A TIMING SETBACK, BUT IT'S NOT A STOP OR OF THE EFFORTS RELATED TO STRATEGIC PLANNING FOR SENIORS. 
          SO THAT IS CAVEAT I WANTED TO PRESENT YOU, EXPLAIN TO YOU ALL, UM, OF COURSE, THIS TASK FORCE AND THESE ACTIONS ISN'T REALLY THE PURPOSE OF THE MEETING TODAY, BUT I'M EXPLAINING THAT SO THAT YOU UNDERSTAND WHY WE WERE NOT ABLE TO SHARE SOME OF THAT DOCUMENTATION YET. 
          YES, MA'AM. 
          JESSICA, BASED ON YOUR REVIEW OF THE REPORT SO FAR, HOW MUCH DO YOU THINK IT'S GONNA BE CHANGED? VERY MUCH. 
          I HAVE NOT, I DON'T ENTER, UH, A, UH, AN OPINION ON THAT. 
          I THINK THAT WHAT YOU SEE IN TERMS OF PLANS AND STRATEGIES, I THINK, I DON'T THINK THAT THERE'S ANY ISSUES AT LARGE. 
          OF COURSE, A REPORT IS A MUCH MORE DETAILED DOCUMENT. 
          IT IS A LOT LONGER. 
          THERE ARE A LOT MORE  PAGES, A LOT MORE THINGS THAT ARE CONSIDERED. 
          SO 
          [00:05:01]
I DON'T, I DON'T EXPECT THAT, UH, YOU KNOW, FIRST OF ALL THERE'S DATA AND THAT IS WHAT IT IS. 
          UM, AND THEN, YOU KNOW, STRATEGIES AND RECOMMENDATIONS. 
          THERE MAY BE, I, I CAN'T SAY EXACTLY, BUT I THINK THAT WE'RE GENERALLY WHERE BE THAT MAYBE SOME POTENTIAL. 
          I NEVER WANNA, I NEVER WANNA SAY THAT I DON'T THINK THAT THERE COULD BE SOME RECOMMENDATIONS BECAUSE I, I DON'T KNOW. 
          MAY I ASK? THANK YOU. 
          I HAVE A QUESTION. 
          IS THE REVIEW PROCESS SOMETHING THAT ACTUALLY NEEDS TO BE APPROVED BY THE CITY COUNCIL, OR, OR CAN YOU DESCRIBE A LITTLE BIT, JUST MORE ABOUT THE REVIEW PROCESS AND HOW THAT WILL THEN CULMINATE IN THE ABILITY FOR THE COURT TO BE RELEASED? WELL, SO BASICALLY BECAUSE THE REVIEW PROCESSES AS PLANS AND PROGRAMS AND POLICIES, UH, THIS IS A PLAN. 
          SO THAT IS HOW IT KIND OF GETS ITSELF INTO THAT CATEGORIZATION. 
          UM, AS FAR AS THE PROCESS GOES, I REALLY CAN'T SPEAK TO EXACTLY WHAT CAO, IT'S LARGELY, UM, ON THE POLICY OR PLAN SIDE, THE CAO IS DOING A LOT OF THAT. 
          THERE WAS A COMPLIANCE TASK FORCE, WHICH HAD SEVERAL DEPARTMENTS THAT ARE HEAVILY ENGAGED IN DIFFERENT KINDS OF GRANTS AND THINGS, UM, IN TERMS OF LOOKING AT THINGS AND IDENTIFYING, YOU KNOW, WHAT NEEDED TO BE REVIEWED OR EVEN IN SOME CASES, UH, STARTING THAT. 
          BUT AS FAR AS WHAT NEEDS TO BE, UH, RECOMMENDED OR APPROVED BY COUNCIL, LET ME LOOK REAL QUICK, BUT I BELIEVE THERE IS A COUNCIL BRIEFING. 
          THE TIMELINE FOR NOW WOULD BE THAT ANY PROPOSED NEW OR REVISED CITY POLICIES, UM, WOULD BE PRESENTED SOMETIME IN SEPTEMBER. 
          SO IT'S A RELATIVELY QUICK TURNAROUND. 
          UM, I DON'T KNOW IF THAT EXTENDS TO PLANS. 
          I DON'T KNOW IF PLANS WILL TAKE A LITTLE BIT LONGER BECAUSE THE CITY HAS AN AWFUL LOT OF THEM. 
          UM, BUT IT, IT IS GOING TO COUNCIL AND COUNCIL, UM, OF COURSE, AS I MENTIONED, WAS BRIEFED ON AN UPDATE OF THIS PROCESS ON AUGUST 6TH. 
          IN FACT, I WAS PART OF THE BRIEF, SO IT WAS THERE, UM, AT THE FRONT, UM, SPEAKING ABOUT A COUPLE OF, UH, COMPONENTS RELATED TO SOME OF THE INITIATIVES. 
          UM, BUT YEAH, I DON'T, I DON'T KNOW IF PLANS IS, IS IT'S CONSISTENT WITH THAT SEPTEMBER TIMELINE OR IF THAT MIGHT CHANGE LONGER OR SHORTER. 
          I, I'M NOT SURE. 
          THANK YOU. 
          OKAY. 
          ANY OTHER QUESTIONS FOR JESSICA? AND AGAIN, AUGUST 6TH BRIEFING, IF YOU'RE INTERESTED IN UNDERSTANDING A LITTLE BIT MORE ABOUT THAT. 
          AND I DON'T WANNA GO TOO FAR INTO IT BECAUSE IT'S NOT THE STATED PURPOSE OF THIS MEETING, BUT IF YOU ARE INTERESTED, IT IS THERE, UM, PUBLISH ONLINE. 
          SO I WANNA TAKE A LOOK AT IT. 
          IT'S PRETTY INFORMATIONAL. 
          MARY, DID YOU HAVE A QUESTION? OKAY. 
          UM, BUT THEN LET'S, UH, PORTION I HAVE OH YES PORTION. 
          JESSICA, COULD YOU SEND US, UM, EXACTLY WHERE WE CAN FIND THIS INFORMATION THAT'S ONLINE? SURE, YEAH. 
          WE CAN SEND, SORRY, I THOUGHT I TURNED THE MIC OFF. 
          SURE, YES. 
          WE CAN SEND YOU A LINK TO THE BRIEFING SO YOU CAN TAKE A LOOK AT IT. 
          AND, UM, JUST TO CLARIFY, THIS IS SPECIFICALLY RELATED TO ANYTHING REGARDING THE LGBT COMMUNITY. 
          THIS IS RELATED TO THREE EXECUTIVE ORDERS, WHICH ARE INCLUDED IN THE BRIEFING THAT I'LL SHARE WITH YOU. 
          UM, AND I ACTUALLY, I THINK WE'LL HAVE TO DOUBLE CHECK THE BRIEFING. 
          OKAY. 
          JUST MAKE SURE THAT YOU, UM, I UNDERSTAND THAT THIS, THIS IS UNDERSTAND OUT OF YOUR PURVIEW, OUT OF YOUR HANDS BECAUSE IT'S AN EXECUTIVE DIRECTIVE, BUT I, I REALLY WOULD LIKE TO REVIEW IT AND, AND YEAH, I UNDERSTAND THAT. 
          AND, UM, WE'RE ACTUALLY, YEAH, I'M STARTING TO GO A LITTLE OFF SUBJECT HERE, BUT WE ARE GONNA BE HOSTING SOME COMMUNITY ENGAGEMENT SEC SESSIONS, UM, PUBLIC COMMUNITY ENGAGEMENT SESSIONS AT OUR COMMUNITY CENTERS AND IN SOME OTHER LOCATIONS OVER THE NEXT FEW WEEKS WHERE WE'RE GONNA BE TALKING ABOUT THE COMPLIANCE TASK FORCE AND THOSE EFFORTS AND KIND OF WHAT'S GOING ON IN WHAT'S BEING ADDRESSED. 
          SO THAT IS ANOTHER OPPORTUNITY, AND WE CAN SHARE WITH YOU GUYS SUPPLIERS FOR THOSE IF YOU'RE INTERESTED IN POTENTIALLY ATTENDING OR SHARING THAT INFORMATION WITH, UH, WITH YOUR NETWORKS. 
          THANK YOU. 
          OKAY. 
          WITH THAT, LET'S TURN THIS OVER TO THE CONSULTANTS AND YOU REINTRODUCE YOURSELF SURE. 
          THAT YOU WOULD, AND I, I, I WOULD JUST SAY THAT, UH, WHAT 
          [00:10:01]
WE HAVE IN TODAY'S PRESENTATION IS NOT A STRATEGIC PLAN. 
          IT IS AN ELEMENT OF THE STRATEGIC PLAN AND, UH, SOME, SOME OF THE STUFF THAT'S NOT INCLUDED HERE, MY UNDERSTANDING WILL BE INCLUDED. 
          AND I THINK YOU'RE GONNA PROVIDE SOME EXPLANATION ABSOLUTELY. 
          WITH WHAT ALL WITHIN TO THAT. 
          SURE. 
          OKAY. 
          THAT, LET'S RUN WITH IT. 
          OKAY. 
          THANK YOU, MR. CHAIRMAN. 
          UM, AGAIN, TO REITERATE, MY NAME IS RICK HENLEY. 
          I AM AN ASSOCIATE DIRECTOR WITH GUIDEHOUSE. 
          UH, PRIOR TO JOINING GUIDEHOUSE, I WAS THE POLICY DIRECTOR FOR THE OFFICE OF AGING AND ADULT SERVICES WITH THE STATE OF LOUISIANA. 
          AND MR. CHAIRMAN, ON BEHALF OF GUIDEHOUSE, MY OTHER COLLEAGUES, THANK YOU FOR PROVIDING US BACK HERE. 
          WE'RE HONOR TO YOU. 
          OKAY. 
          THANK YOU. 
          UM, MY NAME IS JAY WRIGHT. 
          UM, MY BACKGROUND IS IN AGING AND PHYSICAL DISABILITY, UH, PROGRAMS. I HAD THE PLEASURE OF WORKING FOR, UM, GEORGIA'S DEPARTMENT OF, UH, AGING. 
          UM, SO I'VE WORKED WITH AREA AGENCIES ON AGING. 
          I'VE WORKED WITH REGIONAL ADMISSIONS AND CITIES ON AGING, UH, AGING PRIORITIES FOR THE LAST 15, ALMOST 20 YEARS NOW. 
          THANK YOU. 
          AND, UH, MR. CHAIRMAN, WE ALSO HAVE ANOTHER COLLEAGUE WHO WILL BE JOINING US. 
          SHE'S FLYING IN FROM THE WEST COAST. 
          I THINK SHE'S RUNNING JUST A, SHE'S RUNNING 20, 20 MINUTES LATER. 
          YEAH. 
          AND MR. CHAIRMAN, IF I WOULD BE REMISS IF I DIDN'T STATE, BUT WE ALSO HAVE A COLLEAGUE OUT IN THE AUDIENCE, UH, UD, UH, WHO IS A DALLAS LOCAL WHO ASSISTED WITH US, UH, BEFORE SHE WENT OUT  , AND WAS VERY VITAL WITH THIS PROJECT. 
          SO CERTAINLY WE WANT TO TAKE SOME TIME TO RECOGNIZE HER AND HER EFFORTS AND STUFF. 
          MR. CHAIRMAN, I THINK LAST TIME WAS, EXCUSE ME. 
          WHO, WHO WAS THE OTHER COLLEAGUE? HER NAME IS ANISSA AVU. 
          YEAH. 
          UH, SORRY ABOUT THAT. 
          MR. UH, COMMISSIONER TYSON. 
          UH, MR. CHAIRMAN, I THINK LAST TIME WE WERE HERE, WE HAD TALKED ABOUT HOW WE HAD DIVIDED THIS PROJECT UP IN BASICALLY BRIEF PHASE ONE OF WHICH WAS THE PROJECT INITIATION. 
          THE SECOND PHASE WAS THE CURRENT STATE ASSESSMENT. 
          WHAT IS THE ASSESSMENT? WHAT IS THE STATE OF OF SERVICE IN THE CITY OF DALLAS? AND AT THAT POINT, WE HAD CONCLUDED THAT PARTICULAR PHASE, AND WE WERE GOING INTO WHAT WE CALL THE, SO WHAT ALSO KNOWN AS A STRATEGIC PLANNING PHASE. 
          WHAT WE WERE DOING AT THAT POINT IN TIME WAS WE WERE TAKING ALL OF THE DATA, BOTH QUALITATIVELY AND QUANTITATIVE, AND SEEING WHAT IT TOLD US. 
          WHAT DID IT TELL US ABOUT THE STATE OF SERVICE FOR OUR ADULTS IN THE CITY OF DALLAS. 
          WE SPENT CONSIDERABLE TIME ON THAT. 
          AND AS A RESULT OF THOSE EFFORTS, UH, WE HAVE CREATED THESE GOALS, THESE STRATEGIES, AND THESE ACTION PLANS THAT ARE DIRECTLY RESPONSIVE TO WHAT WE HEARD FROM BOTH THE QUALITATIVE DATA AND THE QUANTITATIVE DATA, MEANING WHAT THE DATA TOLD US, AND WHAT THE FOLKS TOLD US AND WHAT YOU ALL TOLD US, QUITE FRANKLY. 
          SO, TO TURN IT OVER JUST VERY BRIEFLY TO JAY, TO TELL US ABOUT WHAT, HOW WE GOT TO SOME OF THAT INFORMATION, UH, USING THE THINK LOUD MATRIX. 
          SURE. 
          AND THEN HE'S GONNA TURN IT BACK OVER TO ME, MR. CHAIRMAN, AND I'LL TALK A LITTLE BIT ABOUT WHAT THAT PLAN WILL SHOW AND HOW WE CRAFTED THE, UH, THE GOAL STRATEGIES IN THE ACCIDENT. 
          SO, UM, FOR EVERYONE, I'M ON, UH, THIS PAGE, DEVELOPMENT GOALS, STRATEGIES AND ACTION ITEMS. IT HAS THE FUNNEL ON IT. 
          UM, JUST IF YOU WANNA, UH, SORT OF FOLLOW ALONG WITH THAT WITH THE CONVERSATION. 
          SO WHEN WE RECEIVE, UH, ANY TYPE OF DATA, WHETHER THAT'S QUALITATIVE OR QUANTITATIVE, UM, WE'D LIKE TO MAKE SURE THAT WE ARE USING ALL OF THE TOOLS AVAILABLE IN ORDER TO ASSESS WHETHER OR NOT THAT DATA IS IMPORTANT. 
          UM, AND WHAT WE DO IS WE ASSIGN, UM, THE BIG MONITOR TO SOMETHING THAT IS QUANTITATIVE DATA AND WELCOMING THIS BOOT. 
          UM, , UM, QUANTITATIVE DATA IS, IS, AS YOU KNOW, DATA THAT WE, WE USE NUMBERS TO UNDERSTAND, UM, AND IS USUALLY COUNTING OR SOME TYPE OF STATISTIC. 
          LOUD DATA IS WHAT WE HEAR FROM INDIVIDUALS, UM, FROM STAKEHOLDERS, FROM OLDER ADULTS IN THE COMMUNITY. 
          AND SO IF YOU'RE THINKING ABOUT OUR QUANTITATIVE RESEARCH, WE TOOK A LOT OF DATA AND SYNTHESIZED IT. 
          AND FOR OUR QUALITATIVE RESEARCH, WE HAVE BOTH LISTENING SESSIONS AND SURVEYS. 
          WE CALL, WE REFERRED TO THOSE AS QUALITATIVE VOICES, RIGHT? ACTUAL PEOPLE'S VOICES. 
          UM, AND THEN WE PUT THEM, UM, UM, INTO A BIT OF A MATRIX. 
          UH, AND THE MATRIX COMES ON THE NEXT PAGE, OUR BIG AND LOUD MATRIX. 
          SO IT BEING QUANTITATIVE AND LOUD BEING QUALITATIVE, IF IT APPEARED IN BOTH OF THOSE TYPES OF DATA, PUT IT IN OUR DUKE CALL, OUR DUKE . 
          RIGHT? AND THAT JUST MEANS IT'S , IT'S LOUD. 
          JUST DO IT. 
          THIS IS SOMETHING THAT WE DON'T HAVE TO BELABOR OR REALLY MAKE DECISIONS AROUND. 
          RIGHT? UM, THEN IF IT WAS BIG AND SOFT, SO IT WAS SUPPORTED 
          [00:15:01]
BY THAT QUANTITATIVE DATA, BUT PEOPLE WERE NOT REALLY FOCUSED ON RIGHT. 
          WE'RE NOT HEARING IT FROM STAKEHOLDER ENGAGEMENT. 
          OLDER ADULTS, DON IN DOUBTS, SEEM TO BE, UH, FOCUSED ON IT. 
          WE PUT THAT IN A DECIDE COLUMN. 
          WE WANT SOME ADDITIONAL CONVERSATION AND DELIBERATION ABOUT WHETHER OR NOT THAT PARTICULAR, UH, PIECE OF DATA OR TOPIC. 
          IT'S GOING TO BE INTERESTING IF SOMETHING IS BOTH LOUD AND SMALL. 
          UM, WE SAY POTENTIALLY DELAY THIS FOR A LATER TIME. 
          WE ALSO, FOR THIS EXERCISE INCLUDED A DECIDE ELEMENT TO THESE, BECAUSE IF WE'RE HEARING FROM INDIVIDUALS IN DALLAS, WE WANNA MAKE SURE THAT THEIR VOICES ARE STILL HEARD. 
          SO WE DIDN'T HAVE ANY SORT OF AUTOMATED CUTOFF, RIGHT? WHERE IT WAS MECHANICAL. 
          WE REALLY MADE SURE THAT THE VOICES OF OLDER ADULTS THAT WE HEARD, UM, WERE, WERE INCLUDED IN THIS PLAN. 
          AND THEN IF SOMETHING IS BOTH SOFT, UM, AND SMALL, WE RECOMMEND THAT WE DON'T SPEND A LOT OF TIME ON THAT PARTICULAR TOPIC OR INITIATIVE BECAUSE IT'S NEITHER PROVEN IN THE DATA TO BE, UH, SIGNIFICANT. 
          UM, AND FROM THE QUALITATIVE CONVERSATIONS, IT'S NOT AT THE TOP OF ANYONE'S MIND. 
          SO AT THE MOMENT MAY NOT BE, UM, A PRIORITY WORTH INVESTMENT. 
          SO ARE THERE ANY QUESTIONS ABOUT HOW WE, UM, WE ANALYZE STAKEHOLDER DATA, STAKEHOLDER INPUT, UM, QUANTITATIVE DATA, AND THAT ALSO GOES TO, UM, RECOMMENDATIONS FROM OTHER CITY PLANS THAT WE STUDIED, OTHER OLDER, OTHER PLANS, STRATEGIC PLANS THAT FOCUSED ON OLDER ADULTS IN THE STUDY? YES, MA'AM. 
          CHAIR, UH, QUESTION, AND I THINK THIS IS THE SAME QUESTION THAT I'M ASKING YOU PREVIOUSLY, THAT MY CONCERN IS ABOUT THE, THE PERSONS THAT YOU ACTUALLY INTERVIEWED OR SURVEYED. 
          I'D LIKE TO SEE JUST SOME RAW NUMBERS, LIKE HOW MANY PEOPLE WERE INTERVIEWED AND ARE SURVEYED AND FROM WHERE, WHERE IN THE CITY, WHAT DISTRICT, UH, WHAT AREA OF TOWN. 
          BECAUSE WE KNOW THAT DEPENDING UPON THE AREA, THE PRIORITIES ARE GOING TO BE SOMEWHAT DIFFERENT. 
          ABSOLUTELY. 
          AND SO I'D LIKE TO HEAR SOME OF THAT. 
          SURE. 
          AND MR. CHAIR, I THINK THIS MAY BE A GOOD LEAD IN TO TALK ABOUT WHAT THE FINAL REPORT IS GOING TO, UH, IN ADDITION TO THE STRATEGIES, GOALS, AND ACTION ITEMS THAT YOU ARE CURRENTLY SEEING. 
          UH, COMMISSIONER TYSON? YES. 
          UM, SIMILAR IN TERMS OF WHAT SHE JUST INDICATED. 
          'CAUSE YOU MENTIONED THE PIECE DECIDE NEED AS BIG, BUT, BUT NOT LOUD. 
          I'D LIKE TO FOR YOU TO DISSEMINATE MORE ABOUT WHAT THAT MEANS AS WELL. 
          SURE. 
          UH, BECAUSE, YOU KNOW, AS I KINDA LOOK AROUND, WHEN I THINK ABOUT PEOPLE OF COLOR IN THE CITY OF DALLAS, IN, IN MY CASE, YOU KNOW, KIND OF BEING THE ONLY MAN OF COLOR YES, SIR. 
          REPRESENTED HERE. 
          UH, I'M ALWAYS CURIOUS BECAUSE MEN OF COLOR TEND TO BE LEFT OUT IN, IN THESE SITUATIONS. 
          AND AS I LOOK AT YOU ALL, I DON'T SEE ANY PEOPLE THAT IDENTIFY WITH ME. 
          AND, AND SO I'M ALWAYS CONCERNED ABOUT THAT AS WELL. 
          SO THE PIECE ABOUT THE SIDE NEED THIS BIG, BUT NOT, NOT. 
          OKAY. 
          UH, COMMISSIONER VIGIL, UH, COMMISSIONER, UH, CHAIRMAN BLANC, TO ANSWER YOUR QUESTION, SIR, UH, THE REPORT ITSELF WILL INCLUDE AN EXECUTIVE SUMMARY. 
          IT'LL ALSO INCLUDE A VERY DETAILED DEMOGRAPHIC REPORT ABOUT THE STATE OF DEMOGRAPHICS WITHIN, UH, THE CITY OF DALLAS. 
          WITHIN THAT DEMOGRAPHIC REPORT, WE ALSO HAVE A VERY EXTENSIVE SESSION, UH, SECTION ON TRADITIONALLY UNDERREPRESENTED POPULATIONS, UH, WITHIN THE CITY OF DALLAS. 
          THAT INCLUDES, BUT IS NOT NECESSARILY LIMITED TO, UH, OLDER GENTLEMEN OF COLOR, AS YOU STATED UNDER COMMISSIONER KLEIN, L-G-B-T-Q, FOLKS, UH, OLDER ADULTS WHO ARE CAREGIVERS. 
          AND WE, WE HAVE A VERY EXTENDED, UH, SESSION, UH, SECTION ON THE NEEDS OF THOSE FOLKS, OF WHAT THEIR NEEDS ARE AND HOW WE TRY TO ADDRESS THEM WITHIN THE STRATEGIC PLAN. 
          ADDITIONALLY, YOU'LL NOTICE IN ONE OF THE SLIDES, WE HAVE A LIST OF ACTIVITIES THAT INCLUDE, UH, THE, THE WORK COMPLETED. 
          THERE WERE EXTENSIVE OUTREACH THAT WAS DONE TO HELP FORMULATE THE STRATEGIC PLAN. 
          UH, COMMISSIONER MITCHELL, I THINK YOU SAID YOU WANTED SPECIFIC NUMBERS, IF MEMORY SERVES ME CORRECTLY, WHERE WE TALK ABOUT SOME OF THOSE OUTREACH ACTIVITIES, INCLUDING, BUT NOT LIMITED TO THE CITYWIDE SURVEY. 
          UH, THE PUBLIC LISTENING SESSION, THE PROVIDER LISTENING SESSION, SOME OF THESE ONE-ON-ONE TARGETED INTERVIEWS THAT WE HAD WERE, UH, WITH OUR SUB KASPAR MEMORY SERVE ME CORRECTLY. 
          I'M ALMOST CERTAIN WE DO INCLUDE THE NUMBERS OF, OF WHO RESPONDED THE DEMOGRAPHIC BREAKDOWN. 
          [00:20:01]
LIKE FOR INSTANCE, I RECALL DURING THE CITYWIDE SURVEY, UM, PREDOMINANTLY ON THE DIGITAL SIDE, THE PEOPLE WHO RESPOND DIGITALLY, PREDOMINANTLY FEMALE, CAUCASIAN. 
          ON THE PAPER SIDE, IT WAS PREDOMINANTLY FEMALE. 
          AND, UH, SO YOU WILL SEE THAT IN THOSE TARGETED INTERVIEWS. 
          YOU WILL SEE SEVERAL GENTLEMEN OF COLOR WHO ARE OLDER. 
          UH, I DON'T THINK WE GOT AS GRANULAR AS WHERE THE DISTRICT THAT THEY CAME FROM, SIR. 
          OKAY. 
          SO WE DON'T KNOW THE DISTRICTS THAT THEY CAME FROM. 
          I CAN PROBABLY FIND IT OUT, BUT I DON'T THINK I MEMORIALIZED IN THAT PARTICULAR SECTION IF MEMORY RESEARCH ME CORRECTLY. 
          BUT IN OTHER SECTIONS WHERE WE WERE ABLE TO CAPTURE THAT DATA, SUCH AS WHERE WE GOT THE RESPONSES FROM, UH, YOU WILL SEE THAT DATA WHERE WE GOT, WHERE WE, UH, WE GOT THE RESPONSES FROM WHERE WE COULD CAPTURE IT. 
          WE DID ASK THAT ON, ON, UH, WHEN, WHEN WE ASKED FOR INFORMATION TO SIGN IN. 
          AND WHEN WE GOT RESPONSIVE INFORMATION, WE DID ASK THAT. 
          UH, WE ALSO WITHIN THE, UH, REPORT, TALK ABOUT WHAT I CALL THE, SO ON SECTION, WE'VE GOT ALL THE SECTIONS OF WHAT IT TELLS, AND THAT TELLS US, UH, WE HAVE A GRAPHIC IN THERE THAT I THINK JAMES'S GONNA DISCUSS NEXT ON SLIDE, WHERE WE TALK ABOUT THE HOT, THE DOMAINS, WHAT DID THE PEOPLE, AND WHAT DID THE DATA TELL US WAS THE GREATEST NEED. 
          UH, AND SO YOU'LL SEE THAT ON SLIDE. 
          WHAT SLIDE IS THIS? IT'S SLIDE AFTER THE BIG AMOUNT. 
          THIS IS THE BIG, YEP. 
          RIGHT. 
          SO THERE WAS EIGHT OVERARCHING DOMAINS. 
          UH, YES. 
          COMMISSIONER ROBINSON. 
          WELL, I, I WANNA GO BACK TO THE DATA BECAUSE I THINK THIS WHOLE THING DEPENDS ON THE DATA. 
          OF COURSE. 
          I MEAN, THE DATA IS THE MOST IMPORTANT PART OF THIS TO BEGIN WITH. 
          AND SO WHAT I'VE HEARD FROM YOU IS STILL, I'M LIKE, SO, SO WHAT? I KEEP REMEMBERING THAT WHEN WE MET BEFORE, AND I THINK YOU HAD DONE, YOU HAD RECEIVED, UH, LIKE THICK, YOU MAY NEED TO CORRECT ME, BUT 50 LOT 59 ONLINE SURVEYS. 
          AND HALF OF 'EM CAME FROM 7 5 2, 1 4, WHICH IS MY NEIGHBORHOOD AND MY NEIGHBORS. 
          AND THEY'RE, YOU KNOW, I, I CAN TELL YOU WHAT I THINK THEY PROBABLY WANTED. 
          UM, AND SO CAN WE GO BACK? I MEAN, CAN YOU RECALL A LITTLE MORE SPECIFICALLY NUMBERS AND, AND LIKE THESE LISTENING SESSIONS? FIRST, LET'S START THERE. 
          WHAT, WHAT KIND OF LIST, CAN YOU GIMME SOME EXAMPLES OF THE LISTENING SESSIONS AND AN APPROXIMATION OF THE NUMBER YOU HAD AND KIND OF HOW THEY WERE CONDUCTED? I KNOW A LOT ABOUT THIS KIND OF RESEARCH AND SO I, I'M SITTING HERE LIKE, WHOA, WAIT, THAT DOESN'T ANSWER MY QUESTION. 
          THANK YOU. 
          WELL, I APOLOGIZE. 
          THAT'S OKAY. 
          YOUR QUESTION. 
          BUT YES, IN THE CITYWIDE SURVEY, I THINK THE LAST TIME WE WERE HERE AT MAY OF MM-HMM . 
          JUST CONCLUDED, AND WE WERE STILL PUTTING THE DATA TOGETHER. 
          I THINK IF IT SERVES ME CORRECTLY, MA'AM, WE GOT A TOTAL OF JUST OVER 400 RESPONSES CITYWIDE. 
          AND THOSE SURVEYS 4, 4, 7 4, 4 7. 
          AND THOSE, THE ONLINE SURVEY, THAT WAS A COMBINATION. 
          IT WAS ROUGHLY HALF MEMORY SERVES ME CORRECTLY. 
          ABOUT HALF WERE DIGITAL, ABOUT HALF WERE ONLINE. 
          I'M SORRY, DIGITAL AND VERSUS ONLINE. 
          ONLINE, UH, PAPER, HALF OF PAPER. 
          I, SORRY. 
          OKAY. 
          HALF WERE PAPER AND HALF ONLINE. 
          YEAH. 
          YES, MA'AM. 
          WE DID, WE INITIALLY HAD THAT SURVEY OPEN FOR A MONTH, BUT WE DID EXTEND IT. 
          REMEMBER, SEARCH FOR BREAKFAST LIKE BY FOUR MORE WEEKS JUST TO TRY TO GET THE MAXIMUM. 
          I DIDN'T ANSWER IT BECAUSE I NEVER FOUND IT. 
          RIGHT. 
          AND, AND, AND LOOK, I, I DON'T, AGAIN, AS I SAY THE LAST TIME, THIS IS NOT IN OUR WORK OR OTHER STATES WHERE WE'VE DONE THIS. 
          THIS IS NOT THAT SURPRISING. 
          RIGHT. 
          OKAY. 
          YOU KNOW, THAT THIS, I'M NOT SAYING THAT I DIDN'T WISH FOR BETTER NUMBERS. 
          YEAH. 
          I'M NOT SAYING THAT PAM. 
          YEAH. 
          I'M JUST SAYING THAT GIVEN THE, NO MATTER HOW MUCH YOU ADVERTISE, WHATEVER THE, THE UPTAKE TRADITIONALLY IS NOT, WHICH IS WHY WE WANTED TO EXTEND THAT, WHICH CAUSED SOME DELAY. 
          UH, ADDITIONALLY, IT, I THINK YOU HAD ALSO ASKED ABOUT THOSE OUTREACH SESSIONS, THOSE PUBLIC OUTREACH SESSIONS. 
          YES. 
          UM, THOSE WERE, THOSE COULD HAVE BEEN BETTER ATTENDED. 
          BUT IF WE WERE CERTAINLY CORRECTLY, THOSE WERE HELD ON THE DAY WHERE I THINK WE HAD ONE OF THE WORST RAINSTORMS, UH, EVER . 
          SO THEY WERE HELD DAY SIMULTANEOUSLY. 
          I'M SORRY? THEY WERE HELD SIMULTANEOUSLY THROUGHOUT THE CITY. 
          UH, ONE WAS IN PERSON AND ONE WAS VIRTUAL. 
          SO WE OFFERED TWO. 
          YES, MA'AM. 
          AND THEN WE ALSO HAD A PROVIDER MISSING SESSION. 
          SO THERE WAS ACTIVE THREE, AND THEY, ONE WAS TARGETED TOWARDS PEOPLE WHO ACTUALLY PROVIDE SERVICES TO, UH, OLDER ADULTS IN DALLAS. 
          AND TWO WERE FOR THE GENERAL PUBLIC PUB, INCLUDING, BUT NOT LIMITED TO OLDER ADULTS, THEIR CAREGIVERS, AND ANYBODY WHO WANTED TO MAKE A STATE. 
          SO THERE WERE JUST THREE. 
          YES, MA'AM. 
          AND THEY IN PERSON ONE? YES, MA'AM. 
          WAS WAS HEALTH, PLEASE. 
          I WAS DELAYED THAT DAY THROUGH THE STORM. 
          UM, REMIND ME OF THE, THE E CENTER, THE REC CENTER, RIGHT, RIGHT OFF THE 30, UM, THEY JUST GAVE ME, I APOLOGIZE, LEMME GET THE EXACT NAME. 
          LOOK IS RIGHT OFF THE 30 RIGHT AROUND THE CORNER FROM THE DALLAS, MOSTLY PURPOSE, UM, GREGORY CENTER, 
          [00:25:03]
THE MAD NASH RECREATION CENTER. 
          DALLAS, WEST DALLAS. 
          YES. 
          AND ACTUALLY BECAUSE OF THE, UM, THE STORM, UH, POWER WAS OUT, UH, EARLY THAT MORNING, WE SET UP AN ALTERNATE LOCATION, UM, ON THE SAME DAY IN ORDER TO, UM, MAKE SURE THAT WE, WE HAD A SESSION. 
          RIGHT. 
          UM, AND BOTH OF THOSE SESSIONS ENDED UP OCCURRING ON THE SAME DAY. 
          UM, AND THE SECOND LOCATION WENT OVER BY FISH KING. 
          SO NONE WERE CONDUCTED UP IN, UH, BY RENEE'S DISTRICT OR SOUTH QUESTION THAT WE'RE NOT OR SOUTH. 
          SO OF THE, OF WHAT WOULD HAVE BEEN YOUR GOAL PERCENTAGE WISE? SO, UM, AND DID YOU, YOU KNOW, YOU INDICATED THAT IT WAS THE DATA YOU GOT, BUT NOT THE NUMBERS WERE NOT SURPRISING, RIGHT. 
          YOU GUYS HAVE DONE THIS FOR A WHILE, BUT WHAT WOULD YOUR GOAL HAVE BEEN PERCENTAGE WISE? SO WE SAY WHEN YOU SEND A SURVEY, 15% IS A GOOD NUMBER TO GET A RESPONSE. 
          I DON'T KNOW WHAT YOUR GOAL WAS. 
          DID YOU ACHIEVE YOUR GOAL, UH, AND HAD YOU SET A GOAL EARLIER? UH, NO, I DID NOT. 
          I DID NOT HAVE A SEVEN NUMERATED GOAL, BUT I FELT LIKE WHAT WE GOT BACK WAS PRETTY INDICATIVE OF THE CITY AS A WHOLE. 
          FURTHERMORE, IF YOU LOOK AT ALL THE OUTREACH ACTIVITIES, WE CONTAINED WHAT WE HAVE HERE ON THIS SLIDE IN TERMS OF WHAT WAS THE MOST HIGHEST LEVEL OF NEED, WHAT WAS MEDIUM, WHAT WAS LOWEST, FURTHERMORE WAS THE MOST, WHAT WE ALSO HAVE IS THE MOST OVERARCHING NEED THAT WE HEARD. 
          THE BIGGEST AND LOUDEST THING WE HEARD IS I CAN PRETTY MUCH GET THE SERVICES I NEED. 
          I JUST DON'T KNOW HOW AND WHERE TO ACCESS THEM. 
          YOU WEREN'T HEARING EVERYBODY. 
          NO, I FOUND THOSE TO BE CONSISTENT. 
          THEY MAY BE CONSISTENT, BUT THEY ARE NOT TRUE NUMBERS. 
          LET THE CITY OF DALLAS, BECAUSE YOU DIDN'T GET THE DATA FROM THE CITY OF DALLAS, YOU ARE BASING THAT ON PREVIOUS CITIES AND ALL THIS KIND OF THING. 
          AND GENERALITIES ON WHAT THESE ARE POSSIBLY ARE PROBABLY THE PARTIES, BUT THEY ARE NOT TRUE RESPONSES FROM THE CITY OF DALLAS. 
          THIS CITY IS TOO LARGE AND TOO DIVERSE TO SAY THAT YOU HAVE RESPONSES FROM 400 PEOPLE IN ONE AREA THAT REPRESENT THE WHOLE CITY BASED UPON WHAT THEY SAY. 
          THAT'S DIFFICULT FOR ME TO ACCEPT. 
          I'M SORRY, COMMISSIONER COMM, IF I STATED THEY WERE ALL FROM ONE AREA, THEY WEREN'T. 
          WE, WE DO HAVE A BREAKDOWN IN THE VARIOUS ZIP CODES FROM RESPONSE THAT WE RECEIVED. 
          OKAY. 
          WELL, I I DID MISUNDERSTAND IT AND I'M SORRY IF I INDICATED THAT. 
          YES, MA'AM. 
          SO,  FOR THE QUESTION. 
          I'M SORRY. 
          SO WHAT, WHAT IS THE TOTAL FOR DALLAS OF SENIORS OVER 55? OR DO YOU HIT OVER 65? THAT'S YOUR TARGET AREA OVER 65? YEAH, I BELIEVE IT. 
          16%. 
          OKAY. 
          SO YOU DID ONE, ONE IN IN-PERSON SESSION, BUT DUE TO WEATHER OR CIRCUMSTANCES, IT WASN'T AS, IT WASN'T WELL ATTENDED. 
          WE HAD HELPED. 
          YES, MA'AM. 
          RIGHT. 
          AND OBVIOUSLY YOU DIDN'T DO ANOTHER ONE TO REPLACE THAT. 
          WE DID A VIRTUAL. 
          OH, YOU DID? OKAY. 
          NOW VIRTUAL, I HAVE SENIORS IN MY NEIGHBORHOOD. 
          I'M WEST OAK CLIFF, I HAVE NO COMPUTERS, OF COURSE. 
          YOU KNOW, SO THEY MIGHT HAVE THEIR CELL PHONE, BUT THEY'RE NOT GOING TO DO SOMETHING LIKE THAT. 
          THAT'LL TAKE UP DATA FROM THEIRSELVES. 
          AND THEN SECONDLY, YOU KNOW, DID WE GET FLYERS IN OURSELVES TO TELL OUR RESIDENTS BE THERE, WE NEED YOU TO BE THERE AND HEAR THESE NUMBERS. 
          I DON'T REMEMBER RECEIVING ONE, BUT I'M NOT ALWAYS ON MY CITY MAIL, MIKE. 
          SO I APOLOGIZE IF WE DID GET ONE, BUT I DIDN'T SEE IT BECAUSE I'M GONNA NEED TO ASK THERE FROM, UH, FROM THE CITY TO ALL OF US ABOUT WITH A WENDYS, WERE GOING TO BE HELD AND ALL OF THAT STUFF WITH A FLYER. 
          THE OPPORTUNITY WAS, WAS THERE? YEAH, THERE WERE FLYERS. 
          IT WASN'T EVEN A FLYER. 
          IT WAS AN APPLICATION THAT SOMEONE WAS BACK HERE, AND I THINK THEY CAME AND TOLD US ABOUT IT. 
          SO I HAVE A CONCERN, ARE YOU ALL SITTING IN THIS ROOM, THE ONES THAT SAID THAT Y'ALL DIDN'T KNOW ANYTHING ABOUT THE, UH, APPLICATION OF HOW THAT HE WAS GATHERING THAT DATA? IT WAS LIKE, WHAT ABOUT 10 OR 12 PATIENTS I'M GETTING LIKE KEEPING, HAVE MY MEMORY SERVED ME CORRECTLY. 
          , Y'ALL DON'T REMEMBER THAT PACKAGE? WE HAD TO FILL THAT OUT AND THEN YOU COULD DO IT. 
          SO, AND THEN, BUT I DID ATTEND THEM AT NASH AND I'M JUST LIKE, YOU ALL, I GET MY SAME INFORMATION JUST LIKE YOU DO. 
          BUT IT'S JUST KIND LIKE MAKING ME THINK THAT YOU ALL GONNA SIT THERE AND SAY, 
          [00:30:01]
I DON'T KNOW WHAT YOU'RE TALKING ABOUT. 
          I, I DIDN'T SEE THAT. 
          YES, Y'ALL, I MEAN, YES, WE DID, UNLESS I'M UNDERSTANDING, MISUNDERSTANDING SOMETHING. 
          I'M NOT SAYING I DID NOT SEE IT. 
          I'M SAYING THAT ENOUGH PEOPLE IN THE CITY OF THE DALLAS, CITY OF DALLAS, AS LARGE AS IT DIDN'T HAVE, DID NOT HAVE THE OPPORTUNITY TO . 
          I'M JUST GONNA SAY TO THAT AND I'M GONNA RELINQUISH THE FLOOR SOMETIMES. 
          AND MOST OF THE TIME I FOUND OUT YOU CAN TELL PEOPLE STUFF, THEY JUST NEGLECTED TO FILL IT OUT OR THEY DIDN'T DO IT. 
          BECAUSE I GO A LOT OF CENTERS, WE HAD THOSE STACKS THIS HIGH AND THE PEOPLE JUST DIDN'T DO 'EM. 
          SO IN FAIRNESS TO EVERYBODY IN THE ROOM, THE, THE TOUGH BOYS ACTED. 
          WHETHER THEY FILLED THAT OUT, I CAN'T SAY. 
          HE JUST SAID THEY GOT 4 57 AND IT WASN'T JUST TO A PARTICULAR AREA. 
          AND THAT, JUST TO BE FAIR, BECAUSE I KNOW THAT STUFF WAS HERE, IT WAS BACK THERE. 
          KEL, UH, MR. HART, I MUST MISPRONOUNCE HER NAME, TOLD US ABOUT IT, AND WE HEARD IT OVER AND OVER AND OVER. 
          SO I'M NOT SAYING THAT PEOPLE DIDN'T DO IT, I'M JUST, I'M, I AM SAYING THEY DIDN'T DO IT. 
          THEY PROBABLY SAW IT AND NEGLECT TO DO IT. 
          SO I THOUGHT, UNLESS I'M WRONG AND I'M GOING LIFT THE FLOOR, BUT WE HEARD IT. 
          TALK ABOUT WHAT? YOU CAME UP WITH A ROUGH DRAFT OR WE, WE HASHED UP WHO DIDN'T GET IT OR WHO DIDN'T GET IT? I'M ASKING BECAUSE WE KEEP TALKING ABOUT WHO DIDN'T GET IT, WHO DID THEN I DON'T WANT, WE AIN'T GONNA BE ABLE TO HEAR WHAT YOU'RE SAYING. 
          HELLO, THIS IS, UM, THIS IS VERONICA BARBOZA WITH THE CITY ATTORNEY'S OFFICE. 
          UM, JUST SO WE'RE ENSURE THAT WE ARE IN COMPLIANCE WITH TOMA, WE JUST NEED TO MAKE SURE THAT WE ARE DISCUSSING AND, UH, BEING BRIEFED ON WHAT'S ON THE AGENDA FOR TODAY. 
          UM, I KNOW THERE'S A BEEN SOME, UM, BACK AND FORTH, BUT WE WANNA MAKE SURE THAT WE, UM, STAY IN COMPLIANCE WITH THE TEXAS OF MEET NAT. 
          THANK YOU MR. CHAIRMAN. 
          UH, WHAT I'D LIKE TO DO OKAY WITH YOU SIR, IS TALK ABOUT WHAT THE DATA SHOWS AND WHAT IT TOLD US. 
          WHAT WAS THE BIGGEST FROM THE, WHAT WAS THE, FROM THE, FROM FROM THE DATA, WE GOT BOTH QUANTITATIVE AND QUALITATIVE. 
          THEN WHAT I'D LIKE TO DO TO TALK ABOUT HOW WE ARTICULATED THE GOAL STRATEGIES AND ACTED ON, I'D LIKE TO TALK ABOUT HOW WE SAID, LAID THEM OUT, AND THEN WHAT REALLY, LIKE WE AFRAID WE'RE GONNA BE TIME COMPRESSED. 
          LET'S TALK ABOUT GOAL ONE, GOAL TWO, AND GOING THREE, WHICH COMMISSIONER LEE, I THINK IS ON THE LOT OF WHAT WE'RE DISCUSSING. 
          HOW ARE WE, HOW DO WE REACH PEOPLE, RIGHT? BECAUSE THE MOST OVERARCHING THING THAT WE HEARD FROM FOLKS, WHETHER IT WAS THROUGH THE CITY SURVEY OR WHETHER IT WAS THROUGH THE DATA, OR WHETHER IT WAS THROUGH FROM TALKING TO YOU ALL, OR HE'S LOOKING AT THE MINUTES THAT YOU ALL HAD FROM YOUR MEETING LAST YEAR, WHICH WERE VERY IMPORTANT BY THE WAY. 
          IT WAS, WE JUST, JUST DON'T KNOW WHERE TO FIND THIS INFORMATION. 
          WE KNOW THAT THEY'RE OUT THERE. 
          HOW DO I ACCESS IT AND WHERE DO I FIND IT? THAT WAS THE MOST OVERARCHING GOAL THAT WE FOUND. 
          IN ADDITION TO THAT, YOU'LL SEE WE HAVE SEVERAL DOMAINS, UH, THAT WE HAVE PLAYED OUT, UH, EIGHT OF 'EM. 
          AND JAY, IF YOU CAN TALK ABOUT WHAT THE DATA TOLD US. 
          SURE. 
          UNIFORMLY WAS THE GREATEST NEED. 
          WHAT WAS THE MEDIUM NEED AND WHAT WAS THE WHAT? ? YEAH. 
          AND, AND I DO WANNA MENTION THAT, UM, FOR QUANTITATIVE DATA, WE CREATED A, A UNIQUE AND CUSTOM DATA SET FOR CITY OF DALLAS. 
          I CAN TALK ABOUT THAT THING. 
          IT'S OKAY. 
          IT'S OKAY. 
          THAT'S WHY , UM, A, A UNIQUE AND CUSTOM DATA SET FOR THE CITY OF DALLAS THAT LOOKED TO ADDRESS SOCIAL DETERMINANTS OF HEALTH. 
          AND THERE WAS, UM, THERE'S A LONG, UM, SECTION WITHIN THE FULL PLAN, UM, THAT GOES INTO DETAIL ABOUT WHAT WE DID AND HOW WE DID IT TO EVALUATE THIS DATA. 
          SO WE COMPARED SEVERAL DIFFERENT, UH, SOCIAL DETERMINANTS OF HEALTH WITH, UH, HOW THOSE, UH, HOW THE CITY PERFORMS, HOW THE STATE PERFORMS, AND HOW THE COUNTRY PERFORMS NATIONAL. 
          SO YOU CAN COMPARE DALLAS, NOT ONLY TO THE STATE OF TEXAS, BUT YOU CAN COMPARE DALLAS, UH, TO, UM, THE UNITED STATES. 
          AND YOU CAN COMPARE ZIP CODES WITHIN DALLAS WITH ONE ANOTHER ON THAT SAME METRIC. 
          OKAY? SO WE UNDERSTAND THAT THE QUALITATIVE DATA WITH THE 470 SOME ODD SURVEYS, THE LISTENING SESSIONS WAS, UM, WAS NOT AN IDEAL DATA SET, BUT WE DID CREATE A UNIQUE DATA SET OF THE QUANTITATIVE DATA THAT COULD GET US DOWN TO THE ZIP CODE LEVEL AND IDENTIFY SOMETHING. 
          AN EXAMPLE THAT I'D LIKE TO POINT OUT IS FOOD INSECURITY, WHICH I KNOW IS, IS TOP OF MIND. 
          IT'S VERY LOUD. 
          UM, UM, SOCIAL DETERMINANT HEALTH, HOWEVER, COMPARED TO THE NATION AND COMPARED TO THE STATE, DALLAS DOES BEAUTIFULLY LOOKING AT THE DATA. 
          HOWEVER, IF YOU LOOK AT DALLAS WITHIN ITSELF, VERY, VERY DIFFERENT HOT SPOTS FOR FOOD INSECURITY. 
          THERE'S SEVERAL, RIGHT? YES. 
          THERE ARE SEVERAL HOTSPOTS FOR FOOD INSECURITY. 
          SO WE CAN'T JUST SAY FOOD INSECURITY IN DALLAS IS FINE BECAUSE THAT, THAT ONE METRIC SAID IS BETTER THAN 
          [00:35:01]
THE NATION. 
          WHAT WE HAVE TO SAY IS WE HAVE TO GET STRATEGIC IN HOW WE USE OUR RESOURCES TO ADDRESS THE FOOD INSECURITY IN THE CITY OF DALLAS. 
          BECAUSE OF THE DATA TELLS US THERE ARE SIGNIFICANT HOT SPOTS AND THERE ARE AREAS THAT ARE DOING JUST FINE ON THEIR OWN WITH CURRENT PROGRAM, WITH CURRENT METHODS TO ADDRESS. 
          WE DON'T NEED TO USE RE CITYWIDE QUOTE UNQUOTE RESOURCES. 
          WE NEED TO TASK. 
          UH, SO YOU ARE DRILLING, WHAT YOU'RE SHARING WITH US IS YOU ARE DRILLING DOWN. 
          OH, YES, ABSOLUTELY. 
          YES MA'AM. 
          YES, MA'AM. 
          WE, WE DRILLED DOWN TO THE ZIP CODE LEVEL. 
          AND WITHIN THE PLAN WE HAVE OUR BEST OPPORTUNITY. 
          CORRECT ME IF I'M WRONG, WE HAVE THE ZIP CODE MAP THAT ALIGNS WITH THE DISTRICTS. 
          YES, YES. 
          THE BEST WE COULD  WE, WE DID THE BEST WE COULD TO ALIGN ZIP CODES TO DISTRICTS. 
          UM, SO, SO I WANT TO REINFORCE THAT WHERE WE HAD HOLES, RIGHT? IN OUR ANALYSIS, WE TRIED TO USE THE QUANTITY DATA DATA TO ADDRESS THAT. 
          DOES IT CHANGE THE FACT THAT I'M GOING TO PROFESSIONALLY AGREE WITH YOU THAT WHAT THE STAKEHOLDER ENGAGEMENT WAS NOT IDEAL? I WILL, I'LL BE 100% OPEN. 
          HOWEVER, CITY, THIS CITY STRATEGIC PLAN HAS MORE DATA ANALYSIS AND STAKEHOLDER ENGAGEMENT THAN SOME STATE PLANS. 
          I HAVE DONE SOME STATE PLANS GO OFF OF 215, 275 SURVEYS AND, AND THEY MAKE AN ENTIRE STATEWIDE PLAN BASED ON THOSE SURVEY RESPONSES. 
          I'M NOT SAYING THAT'S RIGHT OR EFFECTIVE, BUT I AM SAYING WE DID ACHIEVE MORE THAN SOME STATE UNITS ON AGING ACHIEVE WHEN THEY'RE TRYING TO DO THEIR FOUR, THEIR, THEIR EVERY FOUR YEAR TEACHING. 
          SO THANK YOU FOR LETTING ME SORT OF LAY THAT GROUNDWORK. 
          AND I APPRECIATE, I APPRECIATE IT, BUT BASED ON THE DATA, BOTH THE QUALITATIVE AND THE QUANTITATIVE AND BEFORE WE GO INTO THAT DATA, YES SIR. 
          THERE IS A SECTION WITHIN THE, UH, SENIOR SERVICES STRATEGIC PLAN THAT TALKS ABOUT THAT PROCESS THAT YOU JUST DESCRIBED. 
          YES. 
          AND THAT IS A DASHBOARD THAT IS AVAILABLE TO OCCE, THAT IS ONE OF OUR DELIVERABLES THAT WE DELIVERED TO THEM. 
          SO THAT THEY, YOU'RE GONNA SEE IN SECTION, I'M SORRY, IN GOAL SIX, WHERE THERE'S VERY TARGETED OUTREACH TOWARDS CERTAIN ZIP CODE THAT DON'T OFTEN GET INFORMATION THROUGH THE DIGITAL MEETINGS THAT YOU STATED, UH, MS. DELGADO, UH, THAT HOW WE'RE GOING TO TREAT ADDRESS THAT. 
          COMMISSIONER, YOU TALK ABOUT THE PROJECT, EACH POPULATION, BUT QUITE FRANKLY, I AGREE WITH YOU SIR. 
          PROBLEM DIDN'T HEAR ENOUGH FROM, SO WE'RE GONNA GET INTO THAT JUST A LITTLE BIT. 
          BUT IF YOU TALK ABOUT LEVEL ONE, TWO, AND THREE INTO THE HARDEST, SO ON THE BIG AND LOUD MATRIX, WHAT WE IDENTIFIED WAS THERE WERE THREE, UM, AREAS OF NEED, UM, THAT WERE HIGHEST AND THAT'S MOBILITY AND TRANSPORTATION, SOCIAL ISOLATION AND FOOD INSECURITY, RIGHT? SO FOOD INSECURITY, AS WE DISCUSSED, I SAID, YOU KNOW, IT LOOKS LIKE SOME ELEMENTS OF THE DATA, IT WASN'T AS BIG A NEED, BUT WE IDENTIFIED THIS AS ONE OF THE NUMBER ONE NEEDS BECAUSE OF THOSE HOT SPOTS. 
          MEDIUM LEVEL NEEDS WERE HEALTHCARE ACCESS, TECHNOLOGY AND AFFORDABLE HOUSING. 
          AND WE INCLUDE AFFORDABLE HOUSING, BOTH, UH, AN INDIVIDUAL WANTING TO REMAIN IN PLACE AND THEIR ABILITY TO AFFORD THEIR OWN HOME. 
          IT'S MAINTENANCE, IT'S TAXES, ET CETERA. 
          AS WELL AS THE A THE AVAILABILITY OF SUBSIDIZED HOUSING. 
          UH, LEVEL THREE WAS AGING IN PLACE OF SAFETY, UM, AND FINANCIAL NEEDS. 
          THOSE WERE THE, THE DIFFERENT DOMAINS, THE EIGHT DOMAINS THAT WE IDENTIFIED BASED ON THE DATA. 
          ANY QUESTIONS ON, ON THOSE DOMAINS? HOW WE IDENTIFIED THEM, UH, BEFORE WE MOVE ON. 
          OKAY, SO ANN, EXCUSE ME IF YOU THINK I'M MIT THINKING, I'M JUST TRYING TO UNDERSTAND. 
          NO MA'AM. 
          NO, THAT'S WHY WE'RE HERE IS TO HELP, HELP EVERYONE BE COMFORTABLE WHAT WE'RE LOOKING AT. 
          SO IF I LOOK AT THE LAST ONE YOU MENTIONED, I THINK THE EIGHTH ONE, FINANCE. 
          YES MA'AM. 
          FINANCIAL SECURITY. 
          THEN I CAN GO TO SOME PLACE IN THE DOCUMENT ONCE IT'S COMPLETED AND SEE AREAS IN DALLAS WHERE THAT MAY BE A MAJOR CONCERN OR A ALLOW CONCERN VERSUS ONE THAT'S SOFT. 
          THAT'S CORRECT. 
          AND IT'S GONNA VARY. 
          IT'S GONNA VARY AS WELL. 
          FOR INSTANCE, UM, I BELIEVE IN WHEN WE LOOKED AT THE MINUTES FROM THE SENIOR AFFAIRS COMMISSION, THOSE LISTING SESSIONS THAT YOU ALL HAD WHEN IT CAME TO FINANCIAL NEEDS, THE CONCERNS VARY. 
          I WANNA SAY I'LL SHARE WITH THE COMMISSIONER KLE, UH, CHAIRMAN KLEIN, I'M SORRY, THAT ONE, THE LOUDEST IN HIS, IN HIS PARTICULAR DISTRICT WAS I HAVE THESE SAME NEEDS, BUT I DON'T QUALIFY FOR RATHER THAN OTHER DISTRICTS. 
          IT WAS, UH, I LIVE BEHOLD THE POWER LINE. 
          AND SO I JUST NEED A LITTLE MORE HELP. 
          SO THE WAY WE HAVE THE, THE, WHAT YOU'RE LOOKING AT ARTICULATE, THE WAY WE HAVE IT LAID OUT IS THERE ARE SIX OVERARCHING SKILLS. 
          WE'RE GONNA TALK ABOUT SOME OF THOSE. 
          WITHIN EACH ONE OF THOSE GOALS, YOU'LL HAVE A STRATEGY. 
          BY THAT STRATEGY, YOU'LL HAVE ONE OF THESE EIGHT DOMAINS THAT THAT STRATEGY IS TRYING TO ADDRESS. 
          SOMETIMES THERE IS OVERLAP BETWEEN THOSE, LIKE JANE JUST DESCRIBED. 
          WE HAVE A STRATEGY IN THERE THAT'S VERY SPECIFIC ABOUT SOMEONE GETTING HELP WHEN HE OR SHE NEEDS ASSISTANCE WITH, UH, A TREE THAT'S 
          [00:40:01]
OVERGROWN AND THEY'RE ABOUT TO GET A CITATION. 
          THAT'S BOTH HOUSING. 
          I WANNA REMAIN MY HOME AND THAT'S AGING IN PLACE. 
          I WANT TO DO IT IN A MATTER THAT'S NOT GONNA COST ME A CITY CITATION AND IT WILL COST ME A HOME DUE TO THE LEAD. 
          SO YOU'LL, YOU'LL SEE THE WAY THAT'S ADDRESSED. 
          FINANCIAL LEAD ACTUALLY FOR THE MOST PART OF THE EIGHT DOMAINS WAS ACTUALLY THE LOWEST OF HER, QUITE FRANKLY. 
          UH, BUT WE DO HAVE, YOU'LL SEE IN THE PLAN WHERE WE HAVE ADDRESSED THE  DOMAINS BY THE STRATEGY METHOD. 
          I JUST WANTED TO ADD ONE THING IS THIS DATA SET TALKED ABOUT THIS QUANTITATIVE SET THAT WE LOOKED AT THAT GOES BY SIX CODE. 
          WE'VE MADE, UM, UH, A DASHBOARD AVAILABLE TO, UM, TO OCCE AND THEY ARE WORKING WITH THEIR DATA ANALYST ANALYSTS TO TAKE THAT DASHBOARD, BREAK IT DOWN TO ITS, ITS CORE DATA COMPONENTS, AND USE THE, THEIR PREFERRED, UH, PEER PROGRAM IN ORDER TO VISUALIZE THAT DATA. 
          SO THEY HAVE THE, THEY HAVE THE DATA. 
          WE'VE MADE IT, UH, AVAILABLE AS PART OF THIS WORK IN ADDITION TO THE PRINTED, UH, DOCUMENT. 
          SO, SO IF SOMEONE WANTED TO, THEY COULD GO IN AND TOGGLE ON AND OFF. 
          YOU KNOW, I WANT THESE THREE ZIP CODES 'CAUSE THESE, YOU KNOW, THAT ENCOMPASSES DISTRICT AND I WANNA LOOK AT ALL THESE THINGS. 
          I WANNA LOOK AT HOUSING, I WANNA LOOK AT FOOD INSECURITY. 
          I WANNA, I WANNA LOOK AT HEALTHCARE ACCESS IN, IN MY AREA. 
          AND YOU HAVE THE ABILITY TO DO THAT WITH THAT DATA SET. 
          AND YOU'D BE ABLE TO SEE HOW YOU'RE COMPARING AGAINST THE US, AGAINST THE STATE. 
          UM, AND THEN  CODE, UM, HOW YOU'RE COMPARING TO OTHER AREAS. 
          COMMISSIONER DELGADO, I BELIEVE YOU STATED THAT, YOU KNOW, THERE ARE FOLKS IN YOUR DISTRICT THAT DON'T HAVE EITHER ACCESS TO A COMPUTER OR BROADBAND INTERNET ACCESS. 
          SO WE, WE'VE, UH, TAILORED THAT DASHBOARD TO WHERE WE CAN EVEN GET THAT GRADE SO THAT WE KNOW WHAT THERE ARE D UH, BOTH IN TERMS OF PEOPLE WHO HAVE ACCESS TO TECHNOLOGY AS WELL AS BROADB, INTER INTERNET ACCESS. 
          QUITE FRANKLY, BE QUITE FRANK, MOST OF THE CITY HAS ACCESS TO IT. 
          SO WE CREATED, I BELIEVE IN GOAL FOUR, A SPECIFIC ACTION ITEM THAT HELPS TARGET THOSE. 
          WE HAVE ACCESS TO INTERNET, BUT THEY DON'T HAVE THE BIGGEST THING TO, TO, UH, TO AFFORD. 
          SO WE, WE CREATED A SPECIAL ACTION ITEM SO THEY CAN ADDRESS IT. 
          SO, BUT THAT, THAT GOES ALONG WITH, AND I WANNA DIFFERENTIATE JUST BECAUSE SOMEONE HAS ACCESS TO BROADBAND DOESN'T MEAN THAT THEY HAVE BROADBAND THAT THEY CAN'T CONSUME. 
          OKAY? SO ACCESS DOES NOT BE USE, AND ALSO YOU CAN HAVE ACCESS TO BROADBAND AND NOT YEAH. 
          DATASET HAS THIS, NOT HAVE A COMPUTER IN YOUR HOME AS YOUR INVESTIGATION IN ORDER TO TAKE ADVANTAGE OF IT. 
          SO THERE'S ALL ALL KINDS OF, UM, CONFOUNDING VARIABLES, RIGHT, THAT GET PILED ON DATASET. 
          NOT THE QUESTION HERE. 
          ONE POINT FOR THANK YOU , OFFICER, I JUST ALSO JUST WANNA JUST INTERJECT JUST FOR A SEC. 
          I WANNA MAKE SURE THAT WE'RE NOT, UH, THAT WE'RE CLEAR ABOUT THE DASHBOARD, ET CETERA. 
          AND SO WITH THAT, THAT WE HAVE TALKED TO THE DATA AND ANALYTICS TEAM, UM, AND IN PROVIDING THE OVERVIEW OF THIS DASHBOARD, HOWEVER, IT WILL TAKE TIME, RIGHT? AND SO WE SEE THIS AS PART OF BEING, UM, THE, A PART OF THE IMPLEMENTATION PROCESS AND WHAT IT LOOKS LIKE TO SET FORTH, UH, THAT RECOMMENDATION FOR TRANSPARENCY PURPOSES. 
          AND SO I DID NOT WANT TO LEAVE YOU OFF WITH UNREAL, UNREALISTIC EXPECTATIONS, BUT WANNA BE VERY CLEAR ABOUT WHAT WOULD BE FORTHCOMING AND WHAT THAT COULD LOOK LIKE, UM, WITH A SITTING DOWN AT THE TABLE AND STILL TRYING TO WORK THROUGH THEIR DATA SET ALONG WITH CITY, UM, SOFTWARES, ET CETERA, SO THAT WE CAN BE AS TRANSPARENT AS POSSIBLE. 
          SO I JUST WANTED TO MAKE SURE YOU ALL WORK THERE. 
          OKAY. 
          ON THAT, WILL THAT DATA SET BE AVAILABLE TO ANYBODY WHO LIVES IN THE CITY? OR IS IT RESTRICTED ACCESS? SO WHAT WE WANT TO DO IS TO INCREASE OUR TRANSPARENCY ALL ACROSS THE BOARD. 
          THAT IS ONE OF OUR, I THINK ONE OF OUR KEY RECOMMENDATIONS AROUND DATA. 
          UM, EXACTLY WHAT THAT WILL LOOK LIKE IS WE'RE HOPING TO HAVE A FOUR FACING DASHBOARD. 
          ALL THE DETAILS I CAN SPEAK TO AT THIS TIME, BECAUSE I, ONCE AGAIN, WE'RE STILL WORKING THROUGH, UM, WHAT THAT WILL LOOK LIKE WITH DIFFERENT SOFTWARE AND MAKING SURE WE CAN DRILL DOWN TO EACH DISTRICT. 
          UM, BUT OUR PLAN IS TO MAKE SURE THAT IT IS A TRANSPARENT DASHBOARD, UM, SO THAT WE CAN ENSURE THAT ALL PEOPLE CAN UTILIZE IT ON CITY PLATFORM. 
          OKAY? SO ALL OF THE NONPROFITS IN TOWN WOULD'VE ACCESS TO THE SAME DATA THAT THEY DO HAVE ACCESS TO. 
          ONCE AGAIN, I DON'T HAVE SPECIFICS ON THAT, SO I CAN'T SAY EXACTLY, BUT IT IS ONCE AGAIN, OUR DESIRE TO MAKE SURE THAT OUR DATA IS TRANSPARENT. 
          AND TO PIGGYBACK ON THAT, WILL THE STAFF, CITY STAFF RECEIVE TRAINING ON HOW TO INTERPRET IT AND SHARE IT WITH COMMUNITY AS OTHERS? COMMISSIONER MITCH, THAT IS A GREAT QUESTION. 
          UM, AND I WOULD SAY, I'M GOING TO SAY YES, UM, BEING THAT THE WAY WE'RE GONNA TRY 
          [00:45:01]
TO WORK THROUGH THAT SO THAT YOU ALL CAN LOOK AT ET CETERA, BUT WE ALSO HAVE COUNCIL MEMBERS THAT HAVE EXPRESSED INTEREST AND KNOW HOW TO UTILIZE SUCH A PLATFORM, UM, WHEN IT IS AVAILABLE OR WHEN WE WORK THROUGH EVERYTHING OF THAT NATURE. 
          ONCE AGAIN, I DON'T WANNA OVER PROMISE IT BECAUSE THERE'S COMPONENT OF IT THAT WE WILL HAVE TO LOOK FROM THEIR PLATFORM TO OURS TO SEE HOW WE CAN MOVE THIS FORWARD. 
          UM, AND ALSO LOOK AT RESOURCES AS WELL. 
          SO ONCE AGAIN, WE DON'T WANNA OVER PROMISE, BUT WE ARE WORKING TOWARDS, UM, WHAT THAT DOES LIKE IN A BLACK . 
          THANK YOU. 
          AND I, I, I JUST WANNA GO AHEAD AND JUMP IN AND I'M GONNA ADDRESS WHAT YOU JUST STATED HERE IN JUST A SECOND. 
          UH, WE ACTUALLY HAVE, SO WITH ALL THIS DATA, WHAT WE DID IS WE CREATED SIX OVERARCHING GOALS THAT WE'RE GOING TO HOPEFULLY GET TIME TO SPEAK, UH, ABOUT TODAY. 
          WITHIN EACH OF THOSE GOALS, YOU'LL SEE VARIOUS ENUMERATED STRATEGIES, AS I STATED, UH, COMMISSIONER MITCHELL, EACH, BY EACH ONE OF THOSE STRATEGIES, YOU'LL SEE WHAT DOMAIN THAT STRATEGY IS TRYING TO ADDRESS. 
          AND UNDERNEATH THOSE STRATEGIES OF, THERE ARE 39 STRATEGIES, YOU'LL SEE SPECIFIC ACTION OPS. 
          THERE'S 131 RIGHT NOW THAT ARE PROPOSED IN THIS PARTICULAR, UH, STRATEGIC PLAN. 
          I'M GONNA BE VERY CANDID, BUT A VERY AMBITIOUS GOAL, BUT AS THIS NAME APPLIES, IS THE PLAN. 
          WHAT, AND I WANTED YOU ALL TO KNOW THAT, YOU KNOW, WE LOOKED AT OTHER CITY PLANS, WE LOOKED AT OTHER STATE PLANS. 
          WE, WE, I LOOKED AT MY OWN, UH, UH, EXPERIENCE RUNNING AN AGING DEPARTMENT FOR A WHOLE STATE, JADED, LIKEWISE. 
          AND EVEN THOUGH YOU WILL SEE 131 SPECIFIC ACTION ITEMS, I WANT YOU ALL TO KNOW THAT WE MADE THE ATTEMPTED TO MAKE THE VERY DALLAS SPECIFIC RESPONSIVE TO THE NEEDS THAT WHAT WE HEARD WITHIN THE CITY OF DALLAS. 
          WE JUST DIDN'T BORROW IT FROM MIAMI BECAUSE, OH, THEY GOT A GREAT, UM, ADDITIONALLY, WE DIDN'T TRY TO PUT THINGS IN HERE LIKE OCCE SHALL EXPAND SENIOR SERVICES. 
          WHAT DOES THAT MEAN? DOES THAT MEAN IF YOU EXPAND IT BY ONE PERSON NEXT YEAR, YOU CAN EXPAND SERVICES? SO AGAIN, AS I TALKED ABOUT LAST TIME, WE TRIED TO USE WHAT WE CALL THE SMART METHODOLOGY. 
          WE TRY TO MAKE THESE TO WHERE THEY'RE STRATEGIC, THEY ACTUALLY ADDRESS A NEED. 
          THEY ARE MEASURED, MEANING A YEAR FROM NOW, I CAN LOOK AT THE PROGRESS THAT WE'VE MADE WITH THESE. 
          THEY'RE ACTIONABLE, MEANING THIS ISN'T A PIE IN THE SKY THING, THAT WE CAN ACTUALLY DO THIS, UH, AND THAT THEY ARE TIME SENSITIVE. 
          SO TOWARD THAT END, YOU'LL SEE THE WAY WE HAVE THESE LAID OUT, AND THIS IS ALL SET FORTH IN THE ACTUAL PLAN, YOU'RE GONNA SEE SHORT-TERM ACTION ITEMS. YOU'RE GONNA SEE MEDIUM ACTION ITEMS, AND YOU'RE GONNA SEE LONG-TERM ACTION ITEMS. SHORT TERM, ARE THOSE THINGS THAT WE WANT TO ACCOMPLISH? ONCE THIS PLAN IS OUT THERE IN THE NEXT SIX MONTHS, MEDIUM IS SIX TO 12, AND LONG TERM IS A YEAR OR LATER. 
          UH, WE TRIED TO, THE PLAN ITSELF IS GONNA BE FIVE YEARS LONG, UH, BUT WE TRIED TO MAKE IT TO WHERE IT'S ACTUALLY MEASURABLE. 
          AND SO I WANT TO GO, UH, RIGHT INTO, UH, THE FIRST, UH, BECAUSE IT'S GONNA TALK A LITTLE BIT ABOUT HOW WE'RE GONNA MEASURE PROGRESS. 
          I FOUND IN MY EXPERIENCE, WHEN WE WERE UNDER A COURT ORDER TO EXPAND, UH, SERVICES TO SENIORS IN THE CITY OF, I'M SORRY, IN THE STATE OF LOUISIANA, THAT , ACTUALLY, Y'ALL HAVE THE, ABOUT MANY PEOPLE IN THE SPEAKING THE STATE, SO SORRY, UH, THAT IN ORDER TO EXPAND SERVICES, IN ORDER TO MAKE PEOPLE AWARE OF SERVICES, WHAT WE FOUND WAS THE BEST PRACTICE WAS THAT THE PEOPLE WHO ACTUALLY WORKED FOR THE OFFICE OF AGING IN ADULT SERVICES IN THE STATE OF LOUISIANA ARE OUR BEST INVESTMENT. 
          HOW CAN WE EXPAND SERVICES THAT WE DON'T, UH, GIVE THE PEOPLE THAT WORK FOR US? THE TOOLS TO BECOME AMBASSADORS AND, AND ADVISABLE SERVICES ARE AVAILABLE. 
          SO THAT'S WHY WE STARTED WITH THE CITY OF DALLAS. 
          SO YOU'LL SEE THE GOAL ONE IS CREATE A CITYWIDE DEPARTMENTAL OUTREACH AND EDUCATION PLANNING. 
          AND, UH, MR. MITCHELL, I THINK IT WAS YOU THAT WAS ASKING ABOUT TRAINING. 
          AND SO YOU'LL SEE HERE, ONE OF THE THINGS THAT WE ARE TRYING TO DO IS FIRST THING WE'RE GONNA TRY TO DO, AND I CAN'T, I DON'T HAVE TIME TO GO THROUGH ALL THE ACTION ITEMS, BUT I THINK THESE ARE IMPORTANT. 
          FIRST THING IS, IS LET'S GET A GOOD UNDERSTANDING OF WHAT'S SAID, OF DOUBTS OFF MR. KLEIN. 
          UH, CHAIRMAN KLEIN, AS YOU AND I SPOKE EARLIER, WE KNOW THAT THE CITY OF DALLAS CAN'T PROVIDE EVERYTH, BUT AT THE STARTING, SO LET'S TAKE GOOD INVENTORY OF WHAT WE OFFER, WHAT THE ELIGIBILITY REQUIREMENTS ARE, WHAT THE CAPS ARE, AND GET GOOD INVENTORY OF THAT. 
          ONCE WE GET TO THAT POINT, LET'S MAKE SURE THAT EVERYONE WITHIN THE CITY OF DALLAS KNOWS WHAT IT IS THAT WE ARE OFFERING. 
          ONCE WE GET A GOOD UNDERSTANDING OF THAT, LET'S HAVE A GREAT LANDING PAGE OF WHERE ONE PERSON CAN GO IN AND LOOK, THIS IS WHAT THE CITY OF DALLAS OFFERS . 
          HERE ARE THE ELIGIBILITY REQUIREMENTS. 
          WELL, I SAID IT WASN'T FINE, SCOTT, RIGHT? HERE ARE THE ELIGIBILITY REQUIREMENTS AND WHO, HERE'S THE CITY OFFICE DEPARTMENT THAT IMPLEMENTS THAT. 
          AND MR. CHAIR, YOU TALKED ABOUT LAST TIME ABOUT HOW YOU LEARN THAT DEMOGRAPHIC DATA AVAILABLE. 
          SO YOU'LL LOOK AT ONE OF THE THINGS THAT WE HAVE ON HERE IN THE ACTION ITEMS IS ON THAT DASHBOARD, YOU'LL SEE WHERE ONE OF OUR GOALS, ONE OF OUR ACTION ITEMS IS TO PUT IN DISTRICT ONE. 
          THERE ARE 
          [00:50:01]
THE DEMOGRAPHICS, DISTRICT TWO, EXCEPT ALL OF THAT WILL BE TRANSPARENT. 
          LAST, BUT NOT LEAST, I KNOW THAT THIS IS VERY IMPORTANT TO YOU. 
          ALSO, I WANNA MAKE SURE THAT YOU ALL KNOW WE UNDERSTOOD AND YOU HEARD YOUR CONCERN, UH, PLANNED IS ONLY AS GOOD AS THE EFFORTS TO CARRY OUT, RIGHT? WHAT WE SEE IN SO MANY STATES, SO MANY DEPARTMENTS, SOMEONE HAS A PLAN OUT THERE, AND NO ONE LOOKS AT IT FOR FIVE YEARS. 
          WE DON'T WANT THAT TO HAPPEN TO YOU. 
          YOU ALL PUT A LOT OF TIME, EFFORT IN THIS. 
          YOU FUNDED THIS, AND YOU WANNA MAKE SURE THAT IT'S, THAT IT'S STRATEGIC AND IT'S MEASURABLE. 
          SO YOU'LL SEE ON STRATEGY FOUR, ONE OF THE THINGS THAT WE HAVE, THAT WE HAVE RECOMMENDED IN THE CITY OF DALLAS REGION, IS THAT ONCE WE PUT THIS PLAN OUT THERE, WE'RE GONNA COME UP WITH AN IMPLEMENTATION PLAN. 
          WE'RE GONNA COME UP WITH A PLAN THAT'S GONNA EVALUATE WHAT MAY HAVE MADE SENSE TODAY AS A GOAL, MAY NOT MAKE SENSE AFTER A, YOU KNOW, A STRATEGIC, I'M SORRY, A HEALTH EVENT SUCH AS COVID. 
          I GOTTA GO TO THE DOCTOR. 
          OH, I'M OKAY. 
          SO WE WANT YOU ALL TO KNOW THAT THIS IS A PLAN. 
          IT'S A LIVING DOCUMENT, IT IS SUBJECT TO CHANGE, BUT OUR PLAN IS TO LOOK AT THIS EVERY SO OFTEN AND TO MEASURE SUCCESS. 
          UH, CHAIRMAN, I, I, I, I THINK THERE ARE CERTAIN THINGS HERE THAT WE GOT VERY, VERY SPECIFIC ON WHAT WE FELT LIKE WAS RESPONSIVE TO THE NEEDS THAT WE HEARD, BUT WE ALSO WANTED TO WALK THAT FINE LINE AND GIVEN THE CITY OF DALLAS LATITUDE TO WHERE WE DIDN'T BOX THEM IN THAT THOU SHALT DO THIS IN ORDER TO ACHIEVE THIS PARTICULAR GOAL. 
          SO THAT'S WHY YOU'LL SEE THAT SOME OF THESE ARE WORDED IN THE MATTER IN WHICH THEY ARE WORDED, BUT WE WANTED TO MAKE SURE THAT YOU ALL KNEW THAT THIS WAS A PLAN, AND THAT OUR PLAN IS TO MONITOR THE PROGRESS. 
          AND WHERE THE DATA AND WHERE YOU ALL TELL US WE NEED TO CHANGE IT CAN BE CHANGED. 
          IT'S A PLAN. 
          UH, UM, ME INTERJECTED IN THE INTEREST OF TIME AND TRYING TO GET THROUGH MORE OF THIS. 
          YES, I THINK WE NEED TO HOLD OFF ANY ADDITIONAL QUESTIONS UNTIL THE END AND SEE WHAT KIND OF TIME WE'VE GOT END FOR THAT, BUT SURE. 
          I, I THINK GIVING YOU THE OPPORTUNITY SURE. 
          TO LAY THIS OUT IS IMPORTANT. 
          WELL, I, I REALLY WANTED TO FOCUS ON GOALS ONE, TWO, AND SIX. 
          UH, GOAL ONE IS REALLY, LET'S START WITH THE CITY AGAIN. 
          WE GOT 15,000 EMPLOYEES IN THE CITY OF DALLAS. 
          LET'S MAKE THEM AMBASSADORS OF SENIOR SERVICES. 
          THEY, TO ME, THEY'RE ALL IN OUR CHURCHES. 
          THEY'RE IN OUR NEIGHBORHOODS. 
          THEY'RE WHERE WE WORK. 
          THEY'RE OUR FRIENDS, THEY'RE OUR NEIGHBORS. 
          THEY ATTEND FOOTBALL GAMES WITH US. 
          LET'S LET THEM KNOW ABOUT WHAT SERVICES ARE OUT THERE. 
          ALSO, WANTED TO MAKE SURE YOU ALL KNOW THAT WE HAVE RECOMMENDED DASHBOARDS, SO CAN BE TRANSPARENT AND HAVE A ONE STOP SHOP SO THE FOLKS CAN GO TO THEY SERVICES. 
          AND LAST BUT NOT LEAST, THIS IS SOMETHING THAT I REALLY WANTED. 
          THIS IS WHAT WE HEARD FROM YOU ALL, UH, ON THAT DASHBOARD, WE HAVE A SCHEDULING, UH, MECHANISM SO THAT WHEN THERE ARE SERVICES OUT THERE OR SERVICES OR PROGRAMS THAT ARE AVAILABLE FOR, UH, OLDER ADULTS IN DALLAS, WHETHER IT BE A WORKSHOP FOR EMERGENCY PREPAREDNESS THAT'S OFFERED BY A PARTICULAR PUBLIC LIBRARY THAT'S GEARED TOWARDS SENIORS THAT IS GOING TO BE ON THE WEBSITE, WHETHER IT'S, UH, OUR CULTURAL, UH, ONE NIGHT HAS A, THEY'RE SHOWING THE NUTCRACKER AND OLDER ADULTS GET IN FOR FREE THAT NIGHT. 
          THAT WILL BE ON THAT SCHEDULE SCHEDULER ON THE OCC WEBSITE. 
          UH, I THINK THERE ARE A LOT OF THINGS THAT, UH, WE ARE DOING THAT YOU ALL ARE DOING THAT QUITE FRANKLY, WE DIDN'T SEE A LOT OF OTHER CITIES DO. 
          UH, WE DIDN'T SEE THEM BE AS AGGRESSIVE AS WHAT YOU ARE, ARE PROPOSING TO DO IN THIS PARTICULAR PLAN. 
          SO I THINK THAT'S SOMETHING THAT YOU ALL SHOULD BE VERY PROUD OF. 
          COMMISSIONER, YOU ALSO TALKED, YOU AND I TALKED ABOUT HOW WE KNOW THE CITY OF DALLAS CANNOT PROVIDE EVERYTHING THAT OLDER ADULTS WITHIN THE CITY OF DALLAS NEEDS. 
          SO ONE OF THE THINGS THAT WE NEED TO DO IS MAKE SURE THAT WE EXPAND UPON THOSE AVAILABLE SERVICES THAT ARE OFFERED BY OUR COMMUNITY-BASED ORGANIZATIONS AND OUR PARTNERSHIPS IN THE DALLAS METROPOLITAN AREA, AND MAKE SURE THAT A, THEY ARE AWARE OF WHAT SERVICES THE CITY PROVIDES, AND B, MAKE SURE THAT WE, THE CITY OF DALLAS KNOWS WHAT IN DEVELOPMENT FOR SENIORS FOR THEM WHEN THEY CALL US, THAT A, WE KNOW WHERE TO ROUTE THEM TO AND THAT THOSE SERVICES ARE AVAILABLE. 
          SO WE NEED TO CREATE THOSE STRATEGIC PARTNERSHIPS WITH NON-PROFIT ORGANIZATIONS, WITH FAITH-BASED ORGANIZATIONS, ET CETERA, SO THAT WE HAVE THE LARGEST AND MOST ROBUST, UH, CITY SERVICE, UH, INFRASTRUCTURE FOR HOLDER ADULTS IN DALLAS. 
          I KNOW I'M GOING FAST, BUT THAT'S GOAL TWO, AND I THINK YOU SHOULD TALK ABOUT IT. 
          THAT'S GOAL TWO. 
          THAT'S PROBABLY OUR MOST ROBUST ONE. 
          THAT'S THE ONE THAT YOU'RE GONNA SEE THE MOST BEAT IN, OR YOU'RE GONNA SEE THE MOST GOAL AND YOU'RE GONNA SEE THE MOST ACTION HAPPENS. 
          EXACTLY. 
          SO, UM, THANK YOU FOR THE SEGUE. 
          GOAL TWO IS, IS ABOUT, UM, YOU KNOW, NO CITY IS AN ITEM, RIGHT? UH, IF I COULD BORROW A PHRASE IS, UM, SO GOAL ONE WAS ABOUT WHAT THE CITY OF DALLAS COULD ACCOMPLISH, UM, AS THE CITY OF DALLAS. 
          UM, THE SECOND GOAL IS WHAT PARTNERS IN THE CITY OF DALLAS TO BRING IN AND, AND, AND GATHER TOGETHER SO THAT THE CITY OF DALLAS IS NOT HAVING TO LIVE, UM, EVERY, EVERY EFFORT, RIGHT? EVERY INITIATIVE RATHER ON, ON ITS OWN. 
          AND SO YOU'LL SEE THAT WE LOOK AT THINGS LIKE FOOD INSECURITY, WHERE 
          [00:55:01]
WE WANT TO ESTABLISH PARTNERSHIPS WITH ORGANIZATIONS THAT ARE ALREADY ENGAGING OLDER ADULTS AND BEING SUCCESSFUL AT IT, THAT MAYBE THE CITY IS NOT FULLY AWARE OF WHAT THEY'RE DOING. 
          MAYBE THE CITY IS NOT ENGAGED WITH THEM DIRECTLY. 
          THEY MAY KNOW WHAT'S GOING ON, BUT THEY'RE NOT SAYING, HEY, UM, YOU KNOW, WITH THE CITY OF DALLAS, LET'S MAKE SURE THAT THESE RESOURCES ARE AVAILABLE HERE AND THAT THIS INFORMATION IS AVAILABLE HERE. 
          UM, WE ALSO WANTED TO TALK ABOUT, UM, SORRY, Y'ALL, MY, I NEED, I NEED TO UPDATE MY GLASSES PRESCRIPTION. 
          I APOLOGIZE GUYS. 
          SO WE WANTED TO MAKE SURE THAT THE CITY BECAME A NEXUS FOR A HUB FOR CULTURAL PROGRAMS, RIGHT? SO THAT, YOU KNOW, INDIVIDUALS WHO MAYBE FEEL AS THOUGH THEIR COMMUNITY'S NOT, YOU KNOW, REPRESENT IN HOW, UH, THINGS ARE GOING ON IN THE CITY THAT THE CITY'S ACTIVELY REACHING OUT TO. 
          TRUSTED, UH, AMBASSADORS, TRUSTED ORGANIZATIONS, UM, YOU KNOW, TRUSTED LEADERS TO MAKE SURE THAT THOSE CULTURAL EVENTS THAT THEY HOLD ON A REGULAR BASIS ARE SUPPORTED BY THE CITY, WHATEVER WAY THAT THE CITY CAN SUPPORT. 
          ALSO, WE WANNA TALK ABOUT WORKING TOGETHER WITH, UM, WITH OUR HEALTH SYSTEMS IN THE CITY AND, AND REALLY IDENTIFYING, I KNOW, UM, FROM FAMILIAL EXPERIENCE THAT THERE ARE SOME AMAZING PROGRAMS PUT ON BY LARGE HEALTH CENTERS, RIGHT? BUT, UM, USUALLY YOU DON'T FIND OUT ABOUT THIS UNTIL YOU'RE ALREADY DEALING WITH THAT HEALTH ISSUE. 
          UM, IF THE CITY WAS PROACTIVE WITH THAT ORGANIZATION IN PUTTING OUT INFORMATION OF, HEY, YEAH, HEY, DON'T WAIT UNTIL CARDIAC ARREST TO ENGAGE WITH THIS PROGRAM THAT'S AVAILABLE TO INDIVIDUALS OVER THE AGE OF 60, IF YOU LIVE IN THE CATCHMENT AREA OF THIS HEALTH SYSTEM, UM, THAT'S HOW A LOT OF THE ELIGIBILITY, UH, ITEMS ARE DONE. 
          YOU DON'T HAVE TO BE A PATIENT, YOU HAVE TO BE IN THEIR CASH AREA BECAUSE THEY WANT TO PREVENT, UH, UH, THEY WANT TO PREVENT YOU COMING INTO THEIR ER AS MUCH AS THEY WANT TO, UH, TO DELIVER SERVICES TO YOU, RIGHT? UM, BECAUSE THE WAY METRICS ARE IN, UH, SUCCESS METRICS ARE IN MEDICARE AND SOME INSURANCE PLANS, UH, WE'RE, WE'RE REALLY FOCUSING ON PREVENTATIVE MEASURES. 
          SO WHY, UM, WHY NOT TAKE ADVANTAGE OF THOSE PROGRAMS THAT ARE ALREADY AVAILABLE? THEY'RE FUNDED THROUGH INSURANCE COMPANIES AND HEALTH SYSTEMS. UM, LAST BUT NOT LEAST, I'M GONNA TALK ABOUT SOME OF THE LONG-TERM STRATEGIES WHEN WE TALK ABOUT, UM, UH, OUTREACH AND EDUCATION AND REALLY, UM, BECAUSE MOBILITY AND TRANSPORTATION WAS ONE OF THE NUMBER ONE, THE NUMBER ONE THINGS PEOPLE TALKED ABOUT. 
          UM, THE, THERE ARE A COUPLE OF MOBILITY AND TRANSPORTATION STRATEGIES IN HERE, AND I COME, I'M GONNA KIND OF DISCUSS THEM ALL AT ONCE. 
          BUT ESSENTIALLY WHAT YOU WANT TO DO IS NOT HAVE THE CITY OR DART BE THE ONLY, UM, MODALITY THAT PEOPLE CAN TAP INTO THAT ARE SUPPORTED BY THE CITY. 
          THERE ARE LOTS OF STATES AND CITIES AND, UM, AND NONPROFIT ORGANIZATIONS THAT, UH, THAT WORK TOGETHER WITH MICRO TRANSIT LIKE UBER AND LYFT AND LINE IN ORDER TO HELP PEOPLE GET FROM ONE PLACE TO ANOTHER. 
          UM, IN MY, UH, STATE OF GEORGIA, THERE'S A NONPROFIT THAT'S, THAT'S RUN BY PRETTY MUCH JUST ONE MAN AND HIS WIFE, THE CARS. 
          AND WHAT THEY DO IS THEY WILL BOOK AN UBER FOR YOU. 
          ALL YOU HAVE TO DO IS PICK UP YOUR TELEPHONE AND CALL 'EM. 
          AND IF I HAVE A CAREGIVER THAT'S SUPPORTING ME, THEY CAN FUND THAT FOR ME. 
          UH, AS AN OLDER ADULT, THEY CAN PUT MONEY INTO MY UBER ACCOUNTS. 
          AND SO I KNOW THAT THAT UBER DRIVER HAS BEEN, YOU KNOW, BACKGROUND CHECKS. 
          THEY'LL COME TO MY DOOR, THEY'LL GET ME, UH, WHERE I NEED TO BE. 
          AND ALL I HAVE TO DO IS KEEP, UH, UH, IS KEEP, UH, MR. CARR'S TELEPHONE NUMBER IN, IN MY TELEPHONE, OR HIS LAST NAME, ACTUALLY, HIS CARR. 
          CARR. 
          YEAH, IT WAS, IT WAS HILARIOUS. 
          IT, IT'S ALWAYS HIS OPENING JOKE, UM, . 
          BUT, UM, SO REALLY NOT LOOKING AT CITY SERVICES WITH DART AS THE SOLE THING, THE SOLE OPPORTUNITY, RIGHT? BUT CONNECTING THERE ARE, UM, THERE ARE SENIOR SERVICE FANS, THERE ARE CHURCH VANS, THERE ARE PEOPLE WHO OWN ACCESSIBLE VEHICLES THAT SIT IN THEIR DRIVEWAY FIVE OR SIX DAYS OUT OUT OF THE WEEK. 
          WHY NOT FIND A WAY TO ENGAGE THOSE INDIVIDUALS, FIND A WAY TO ACCESS THAT INVENTORY, TURN THAT INVENTORY INTO SOMETHING THAT OLDER ADULTS CAN, CAN UTILIZE. 
          SOME CITIES, SOME STATES ARE ALREADY PILOTING THESE TYPES OF, AND, AND SOME PRIVATE CORPORATIONS TOO ARE PILOTING THESE TYPES OF MICRO TRANSIT INITIATIVES. 
          THESE, UH, NOT RIDE SHARE, BUT VEHICLE SHARE TYPE OF INITIATIVES. 
          AND THESE COULD REALLY CHANGE LEAST OF HOW PEOPLE GET AROUND IN DALLAS IN IT, IT CAN SUPPORT OLDER 
          [01:00:01]
ADULTS, SUPPORT PEOPLE WITH DISABILITIES AND SUPPORT FOLKS WHO DON'T HAVE THE, UM, THE RESOURCES AVAILABLE THINGS THEY HAVE HERE. 
          SO, UM, THAT'S SORT OF A MICROCOSM OF GOAL TWO IS YOU DO NOT HAVE TO LIFT ALL BOATS WITH YOUR OWN STRENGTH. 
          YOU CAN HAVE PARTNERS COME IN, RIGHT? AND THEN THEY CAN HELP YOU LIFT THESE BOATS, UH, FOR OLDER ADULTS. 
          AND I DID WANT TO BRIEFLY ADDRESS THAT. 
          YOU KNOW, ONE OF THE THINGS THAT WE HEARD, AND THAT WAS ONE OF THE LOUDEST NEEDS, BUT NOT, NOT SURPRISINGLY, YOU ALL HAD MENTIONED THIS, AND WE SAW THIS REFLECTED IN YOUR, YOUR OUTREACH ACTIVITIES, FOOD INSECURITY. 
          ONE OF THE QUESTIONS THAT WAS ASKED ON THE CITYWIDE SERVICE IS, HAVE YOU EVER HAD TO CHOOSE BETWEEN FOOD OR YOUR MEDICINE OR YOUR PRESCRIPTIONS? AND, YOU KNOW, OBVIOUSLY, EVEN IF WE GIVE ONE PERSON THAT SAYS YES, THAT'S ONE SHOULD BE. 
          SO YOU'LL SEE ON THE SHORT TERM ACTION ITEMS, UH, FOR FOOD INSECURITY, THAT THERE ARE EIGHT OF THOSE THAT ARE, THAT ARE VERY STRATEGIC AND SOME OF WHICH ARE VERY STRATEGIC. 
          BECAUSE AS WE WANTED, AS THE NAME OF THIS PLANT IMPLIES, WE DON'T WANT IT JUST BE A SENIOR SERVICE PLAN. 
          WE WANT IT TO BE STRATEGIC. 
          AND SOME OF YOU ALL HAVE TALKED ABOUT, WHAT ARE WE GOING TO DO TO MAKE SURE THAT IT IS STRATEGIC AND THAT WE'RE GONNA TARGET THOSE IN MOST NEED. 
          I DON'T, I DON'T HAVE PAGE NUMBERS, I'M SORRY, SLIDE NUMBERS, BUT YEAH, OUR, I, THEY SOMEHOW DIDN'T THINK IT. 
          WELL, YOU'LL SEE UNDER FOOD INSECURITY, I JUST WANTED TO POINT OUT, UH, ACTION ITEM FOUR. 
          ENGAGE FOOD INSECURITY SERVICE PROVIDERS TO COORDINATE, COLLABORATE, TO ADDRESS FOOD INSECURITY AND THE ZIP CODES, WHICH THE MOST NEEDS AS IDENTIFIED ASSET MAPPING, THE DASHBOARD AND WHAT PEOPLE TELL US. 
          ADDITIONALLY, WHAT YOU'RE ALSO GONNA SEE IS THE LAST ACTION ITEM IS SOMETIMES WE CAN GET THIS INFORMATION ON OUR OWN. 
          THERE WAS AN ARTICLE THAT WAS IN THE DALLAS HERD ABOUT A YEAR AGO, UH, THAT TALKED ABOUT SNAP BENEFITS. 
          UH, TEXAS IS GROUNDBREAKING. 
          HE SAYS THAT YOU ALL HAVE A PROGRAM THAT ALLOWS FOR AN EXPEDITED AND ACCELERATED PROGRAM FOR SENIORS THAT ALLOWS PERSONS OVER EIGHT 60 TO FILL OUT A VERY SHORTENED VERSION OF THE SNAP APPLICATION. 
          PROBLEM IS NOT A LOT OF PEOPLE UTILIZE. 
          AND THERE WAS AN ARTICLE ABOUT THAT IN THE PAPER ABOUT FOLKS WHO CALL OCCE ABOUT SNAP BENEFITS. 
          AND THE PERSON WHO FOLDED IN THAT ARTICLE TALKED ABOUT, UH, THAT THERE ARE CERTAIN ZIP CODES WE DON'T GET ANY APPLICATIONS FROM. 
          THAT DOESN'T MEAN THAT THERE'S NOT A NEED, BUT THAT ABSENCE OF DATA, IT TELLS US SOMETHING. 
          SO YOU'LL SEE, THAT'S WHY WE'VE ADDRESSED THAT ON THE LAST ACTION ITEM, USE AN AVAILABLE DATA TARGET OUTREACH REQUEST FOR ASSISTANCE OR DISPROPORTIONATE. 
          WHAT WE MEAN BY THAT IS IT DOESN'T NECESSARILY MEAN THAT THE NEED'S NOT THERE, BUT THE ABSENCE OF THE REQUEST MAY NEED TO TELL US THAT WE NEED TO DO SOME TARGETED OUTREACH IN TERMS OF FOOD INSECURITY. 
          SO YOU ALL HAD MENTIONED THAT LAST TIME, SO I JUST WANNA MAKE SURE THAT YOU ALL KNOW THAT WE HEARD YOU. 
          I THINK IN THE INTEREST OF TIME, WE HAVE, UH, GOALS THREE. 
          WE HAVE GOALS FOUR. 
          YOU HAVE THOSE FIVE, THOSE ONE OF WHICH IS YOU ALL HAD TALKED ABOUT THE NEED FOR VOLUNTEERISM. 
          WE ADDRESSED THAT BOTH IN A BIFURCATED EFFORT, BOTH IN TERMS OF ENHANCING SENIOR SERVICES STRATEGICALLY BY ALLOWING MORE VOLUNTEERS TO PROVIDE SENIOR SERVICES AS WELL AS FOR THE SENIORS THEMSELVES, WHO NEEDS, WHO WANT TO VOLUNTEER. 
          SO WE DID ADDRESS THAT WITH A BI APPROACH. 
          WE ALSO TALKED ABOUT, I THINK ONE OF THE GOALS ABOUT THE NEED FOR ADVOCACY WITHIN, FOR OLDER ADULTS FOR VARIOUS TYPES OF SERVICES. 
          WE KNOW THAT HERE'S A SNAPSHOT OF SERVICES THAT WE HAVE NOW, THE PROGRAMS THAT WE HAVE NOW, BUT WE WANNA MAKE SURE THAT THERE'S A VOICE AT THE TABLE WHEN FUTURE PROGRAMS AND FUTURE BENEFITS AND FUTURE SERVICES ARE, ARE, UH, CREATED SO THAT, THAT SENIORS ARE HURT AND THAT AGE-FRIENDLY PRINCIPLES ARE CONSIDERED. 
          I'M GOING AHEAD OF MYSELF, BUT I THINK IT'S REALLY IMPORTANT WE TALK ABOUT LAST GO, WHICH IS COMMUNICATION. 
          WHAT WE HEARD FROM DAY ONE. 
          YES, MA'AM, GO AHEAD. 
          NO, I JUST SAY THE BIGGEST PROBLEM. 
          AGREE. 
          I'M NOT SAYING, OKAY, GOOD, GOOD, GOOD. 
          I'M GLAD. 
          DISAGREE WITH YOU, . 
          HOW DO WE NEED COMMUNICATION? YEAH. 
          SO, SO COMMUNICATION IS, AND WE'RE KIND OF BOOK INTO THIS IN THE SENSE THAT LET'S TALK ABOUT CITY INTERNALLY. 
          LET'S TALK ABOUT EXTERNAL PARTNERS, AND LET'S HAVE A COMMUNICATION ASPECT THAT'S GONNA TALK ABOUT HOW WE MAKE SURE OLDER ADULTS IN THE CITY OF DALLAS ARE AWARE OF WHAT'S OUT THERE. 
          AND AGAIN, WE HEARD YOU ALL LOUD, CLEAR, WE KNOW THAT NOT EVERYONE IS GOING TO RESPOND TO A GENERAL SURVEY. 
          NOT EVERYONE'S GONNA RESPOND AND LOOK AT THE WEBSITE. 
          IT'S GREAT AS THAT SCHEDULE'S GONNA BE. 
          WE KNOW THAT EVERYONE'S NOT GONNA LOOK AT THAT. 
          WE KNOW THAT THERE ARE UNDERSERVED COMMUNITIES. 
          SO WE TALK ABOUT HOW WE CAN BOTH EMPOWER THEM TO MAKE THEM MORE INFORMED AS WELL AS THOSE FOLKS WHO, UH, ARE HARD TO REACH HOW WE'RE GONNA REACH OUT TO THEM. 
          NOW, FURTHER ADO, COMMUNICATIONS, JOEL? SURE. 
          SO REALLY THE COMMUNICATIONS PLAN IS, IS FOCUSED ON STRATEGIC AND TACTICAL OPPORTUNITIES. 
          WHERE WE HEARD, UH, AND 
          [01:05:01]
SPAR IS, UH, OUR SUBCONTRACTOR THAT THEY'RE, THEY'RE, THEY'RE DALLAS BASED. 
          UM, AND THEY DID A LOT OF, UH, ONE-ON-ONE ENGAGEMENT INDIVIDUALS, UM, AS WELL AS THEIR DATA ANALYSIS TO COME UP WITH THESE RECOMMENDATIONS. 
          AND SO, AS YOU CAN SEE, THEY HAVE, UM, STRATEGIES AND ACTION ITEMS, AND THEY, THEY DIVIDED THEM INTO YEARS ONE, TWO, AND THREE. 
          SO, UM, INSTEAD OF SHORT TERM MEETING TERM, LONG TERM, THE WAY THEY'VE DONE IT IS THEY PUT A PROGRESSION OUT SO THAT THE SHORT TERM, THE YEAR ONE, UH, ARE REALLY STANDING UP YOUR COMMUNICATION STRATEGY. 
          AND THEN YOU'RE EXECUTING THROUGH, UM, YEAR TWO, YEAR THREE. 
          IT'S BROKEN DOWN BY, UH, BY QUARTER AS WELL. 
          SO, UH, ONE OF THE, UM, THE KEY THINGS FROM YEAR ONE I WANT TO, TO FIND OUT IS, UM, YOU WANT TO REALLY TAKE A LOOK AT YOUR WEBPAGE AND UNDERSTAND HOW DO PEOPLE INTERACT WITH IT? HOW DO PEOPLE CHOOSE NOT TO INTERACT WITH IT, WHICH IS JUST AS IMPORTANT DATA, RIGHT? IF THEY GET FRUSTRATED AND LEAVE YOUR WEBPAGE IN A CERTAIN AMOUNT OF TIME, UM, THAT MEANS THAT THEY'RE NOT FINDING WHAT THEY'RE, BUT ALSO JUST BELOW THAT IS WE HEARD VERY LOUD AND CLEAR THROUGH MULTIPLE CHANNELS AND MULTIPLE TIMES. 
          I DON'T LIKE THE INTERNET. 
          I DON'T USE THE INTERNET. 
          I WANT SOMETHING TANGIBLE THAT I CAN HAVE IN MY HAND AND FLIP THROUGH, RIGHT? SO I CAN SEE WHAT IS AVAILABLE TO ME. 
          AND SO ONE OF THE RECOMMENDATIONS WAS A PRINTED ONE, STOP SERVICES DIRECTORY FOR THOSE INDIVIDUALS. 
          WE ALSO HIGHLY RECOMMEND A TELEPHONE NUMBER BECAUSE THAT SERVICE DIRECTOR MAY BE OUT OF DATE IF IT'S ONLY BEING PUBLISHED ON SPHERE, ET CETERA. 
          BUT HAVE A VERY EASY TO, UM, USE TELEPHONE NUMBER THAT ALLOWS INDIVIDUALS WHO ARE NOT INTERNET SAVVY OR CHOOSE NOT TO USE THE INTERNET FOR WHATEVER REASON, UM, TO, TO, TO CONTACT, UH, BY TELEPHONE. 
          UM, ANOTHER THING THAT WE WANT TO DO IS REALLY WANT TO COMMUNICATE WITH ONE, WE WANT TO USE THE SAME TERMINOLOGY. 
          WE WANT TO USE THE SAME LANGUAGE WHEN WE TALK ABOUT OLDER ADULTS IN THE CITY OF DALLAS. 
          SO THERE NEEDS TO BE, UH, STANDARDIZED MESSAGING, WHETHER IT'S COMING FROM OCC E, THE DEPARTMENT OF TRANSPORTATION IN DALLAS AND CITY OF DALLAS, OR THE MAYOR'S OFFICE. 
          IT NEEDS TO SOUND LIKE ONE CITY SPEAK. 
          AND SO WE HIDE AND RECOMMEND THEIR EFFORTS TO MOVE THAT PROCESS FORWARD. 
          UM, UM, LET'S SEE, FOR YEAR TWO, UM, PUBLIC SERVICE ANNOUNCEMENTS, UH, I FEEL LIKE WITH, WITH THINGS LIKE FACEBOOK AND SOCIAL MEDIA, WE'VE REALLY GOTTEN AWAY FROM, WHEN I GREW UP, I ALWAYS USED TO SEE THE FACES OF OUR LOCAL, OUR LOCAL, UH, NEWSCASTERS OR OUR MAYOR. 
          AND THEY WOULD COME ON AND GO, HEY, YOU KNOW, UH, WE, YOU KNOW, WE WANNA TELL YOU ABOUT WHAT'S GOING ON IN, IN OUR TOWN. 
          AND, AND WE CALL IT THE CENTRAL SAVANNAH RIVER AREA. 
          MY GUESS THE CSRA, WHAT'S GOING ON IN THE CSRA, RIGHT? UM, SO WE WOULD, YOU KNOW, WE WOULD SEE THOSE PUBLIC SERVICE ANNOUNCEMENTS AND WE WOULD GET, HONESTLY, I WAS A KID AND I DIDN'T UNDERSTAND IT, BUT WE WOULD GET REALLY USEFUL CIVIC INFORMATION FROM THOSE PUBLIC SERVICE ANNOUNCEMENTS. 
          SO WE WANNA RETURN TO THAT. 
          AND, AND A LOT OF, A LOT OF OLDER ADULTS STILL GET THEIR NEWS FROM THAT LOCAL NEWS CHANNEL TRADITION, NOT MEDIA, TRADITIONAL MEDIA, UM, BUT THROUGH THOSE LOCAL USE CHANNELS. 
          YEAH. 
          UM, AND SO PSAS WOULD BE VERY, VERY BENEFICIAL. 
          ALSO, UM, EXPAND PRINTED MATERIALS, RIGHT? THAT OLD ADULTS PREFER SOON. 
          UM, EXPAND THOSE OUTSIDE OF JUST CITY OWNED LOCATIONS, BUT FIND THOSE PARTNERSHIPS, RIGHT? SO YOU CAN HAVE MORE, MORE CITY COMMUNICATION THROUGH PARTNERS. 
          UM, YOU KNOW, FIND, FIND A CHURCH, YOU KNOW, IN, IN, IN THE NEIGHBORHOOD THAT IS REALLY, REALLY ENGAGED WITH SUPPORTING THEIR OLDER ADULTS AND MAKE SURE THAT THEY HAVE RESOURCES, RIGHT? UH, THEY HAVE, UH, INFORMATION ABOUT RESOURCES AVAILABLE TO THEIR OLDER ADULTS. 
          USUALLY THEY CAN KEEP 'EM IN THE OFFICE, UM, AS, AS PEOPLE COME IN AND OUT. 
          UM, AND ONE OF THE THINGS THAT WE BUILT, WE BUILT INTO BOTH THE COMMUNICATION PLAN AS WELL AS THE ACTUAL PLAN ITSELF, IS QUITE FRANKLY, SOMETHING THAT WE DIDN'T SEE, I DON'T THINK IN ANY OF THE OTHER PLANS THAT, THAT WE SAW THAT WE LOOKED AT WAS THE FEEDBACK PORTION. 
          SO BOTH IN TERMS OF THE ACTUAL CORE PLAN AS WELL AS THE COMMUNICATION PLAN, YOU'LL SEE ACTION ITEMS WITHIN HERE, OR WE HAVE BUILT IN, UH, AT CERTAIN CHECKPOINTS. 
          UM, TELL US HOW WE'RE DOING BOTH IN TERMS OF THE SERVICES THAT WE ARE PROVIDING, AS WELL AS THE COMMUNICATION 
          [01:10:01]
METHODS WE ARE, ARE PROGRESSING. 
          SO YOU'LL OFTEN SEE WITHIN YEAR TWO OR WITHIN, UM, THE MEDIUM TERM STRATEGIES, WE HAVE THAT CONTINUOUS FEEDBACK, THAT CONTINUOUS QUALITY ASSURANCE. 
          HOW ARE WE DOING IT? 'CAUSE AS I STATED EARLIER, WE DID DESIGN THIS TO BE A, A STATIC. 
          THIS IS IT. 
          THIS IS THE PLAN. 
          FORGET ABOUT WE DESIGNED THIS TO BE DYNAMIC, BE CHANGED BASED ON WHAT YOU ALL TELL US, WHAT YOUR CONSTITUENTS TELL US. 
          AND QUITE FRANKLY, IS WHAT COVID TAUGHT US, RIGHT? THE NEED TO PIVOT WHEN WE NEED TO. 
          YEAH. 
          AND, AND THE, AND, AND THAT'S ONE OF THE TWO THINGS FROM YEAR THREE THAT, THAT, UM, I WANTED TO MAKE SURE WE THIS UP. 
          SO, SO THANKS, UM, RICK FOR, FOR MAKING SURE WE GET THAT FEEDBACK. 
          BUT ANOTHER ITEM THAT HAS BEEN BROUGHT UP IS, IS FINDING INDIVIDUALS THAT ARE HARD TO REACH. 
          AND SO ONE OF, ONE OF THE METHODOLOGIES IN YEAR THREE FOR COMMUNICATION IS, SO LET'S, LET'S THINK THROUGH IN GOAL THREE, WE TALKED ABOUT ACTIVISM, UH, UH, EXCUSE ME, VOLUNTEERISM, BOTH, YOU KNOW, SUPPORTING. 
          SO WE'VE GOT THIS, THIS CADRE OF VOLUNTEERS NOW. 
          SO WE CAN, WE CAN TALK TO THOSE FOLKS, THEIR NEIGHBORHOODS. 
          WE CAN HAVE THEM GO DOOR TO DOOR, AND WE CAN HAVE THEM COMMUNICATE WITH OLDER ADULTS THAT, UM, MAYBE WE HAVEN'T HEARD FROM. 
          WE KNOW, WE KNOW THEY LIVE THERE, BUT WE HAVEN'T HEARD FROM THEM IN A WHILE. 
          UM, GET SOME FEEDBACK FROM THEM OR WE CAN, UH, CHECK IN ON THEM, BUT HAVE A METHOD OF COMMUNICATING WITH THOSE INDIVIDUALS THAT ARE HARD FOR EACH INDIVIDUALS WHO HAVE TROUBLE LEAVING THEIR HOME FOR WHATEVER REASON, RIGHT? WHETHER IT'S, YOU KNOW, BECAUSE OF A, A PHYSICAL CONDITION, OR THEY, UH, THEY, THEY JUST PREFER TO STAY AT HOME, BUT THEY, THEY WILL BE HAPPY TO RECEIVE A VISITOR OR THEY WOULD BE HAPPY TO TALK TO SOMEONE. 
          UM, THEY JUST DON'T GET OUT AS FUNCTION. 
          SO THOSE ARE, UH, SO THOSE ARE THE HIGHLIGHTS OF THE COMMUNICATION PLAN. 
          AND THAT'S, THAT'S A RULE SIX. 
          AND ALSO, I, I KNOW THAT WE'RE GOING TO LIGHTNING FAST SPEED. 
          WE ARE, WE'RE GOING THROUGH A, THERE'S 131 RIGHT ACTION ITEMS, BUT CAN YOU TALK A LITTLE BIT ABOUT THE OCCE AMBASSADOR PROGRAM? SURE. 
          'CAUSE I DON'T, I THINK THAT'S SOMETHING THAT I THINK DALLAS WILL BE SNEAKING IN IMPLEMENTING THAT WE DIDN'T, QUITE FRANKLY. 
          AND THERE'S SEVERAL DAYS THAT WE DIDN'T SEE NEW YORK CITY PLANT, BUT WE FELT WAS DIRECTLY RESPONSIBLE, WHAT WE HEARD, RIGHT? UM, THE AMBASSADOR PROGRAM IN A NUTSHELL IS, AND THIS IS PART OF OUR ADVOCACY, UH, GOAL, IF I REMEMBER CORRECTLY, IT'S ALSO PART OF OUR VOLUNTEER GOAL BECAUSE WE HAVE TWO, TWO, UH, TWO SETS OF ACTION ITEMS, UH, IN THE GOALS. 
          BUT ESSENTIALLY WHAT YOU WANT IS YOU WANT AN INDIVIDUAL WHO HAS BEEN FORMED AND TRAINED TO SPEAK ON BEHALF OF THE CITY OF DALLAS, RIGHT? TO SPEAK WITH THE CITY'S VOICE, BUT IN THEIR NEIGHBORHOOD OR IN THEIR INDUSTRY, RIGHT? UM, IF THEY'RE A PROFESSIONAL, UH, OR, OR STILL HAVE THOSE CONTACTS, RIGHT? AND SO THEY BECOME, UH, UH, AN EXTENSION, UH, OF THE CITY ITSELF, BUT THEY'RE ENGAGED DIRECTLY WITHIN THEIR NEIGHBORHOOD, OR THEY'RE ENGAGED DIRECTLY WITH, UM, WITH THEIR INDUSTRY OR THEIR COMPANY. 
          UM, WHATEVER THE CONNECTION POINT IS. 
          SO THAT THE CITY OF DALLAS ITSELF, AGAIN, DOESN'T HAVE TO BE THE EXECUTOR. 
          EVERY SINGLE COMMUNICATION OF EVERY SINGLE ACTION ITEM. 
          UM, YOU'VE CREATED BOTH A, A VOLUNTEER BASE, BUT ALSO THAT SUPER VOLUNTEER, THAT AMBASSADOR THAT HAS THE ABILITY, UH, THE PERMISSION TO SPEAK WITH THE VOICE OF THE CITY AND REALLY EXTEND, YOU KNOW, Y'ALL VOICES, RIGHT? FROM, FROM THE DISTRICT CLUB, UM, INTO EACH AND EVERY NEIGHBORHOOD. 
          SO THAT'S, THAT'S THE VERY, VERY TIGHTLY CONDENSES WHAT THE AMBASSADOR PROGRAM IS TALKING ABOUT. 
          DIFFERENT BOTH MEDIUMS. I'LL STILL USE THOSE . 
          YEP. 
          UH, MR. CHAIRMAN, I, I, I THINK WE'D BE REMISS IF WE DIDN'T ALLOW A LITTLE BIT TIME FOR, I KNOW YOU ALL HAVE A LOT OF QUESTIONS, AND WE'RE CERTAINLY HAPPY TO, UH, TO ENTERTAIN THOSE AT THE TOP, BUT THANKS FOR LETTING US SPEAK. 
          THAT'S A LOT TO, A LOT TO DIGEST IN A SHORT PERIOD. 
          UM, WELL, FIRST OF ALL, I, I THINK THAT THE, THE VERY LONG LIST OF STRATEGIES, AND I, I WOULD ARGUE A LOT OF THESE ARE TACTICS AS OPPOSED TO STRATEGIES. 
          BUT A LOT OF THE TAX ABSOLUTELY. 
          TAX AND ITEMS, YOU KNOW, CERTAINLY ARE, ARE ARE TACTICAL IN NATURE, UM, TO MAKE YEAH. 
          IS EXTENSIVE. 
          AND MAYBE THIS IS PART OF THE BROADER STRATEGIC PLAN THAT WE JUST DON'T HAVE ACCESS TO AT THIS POINT. 
          RIGHT. 
          BUT WHAT I FOUND MYSELF AS I WAS READING THROUGH WONDERING, WAS TWO THINGS THAT, YOU KNOW, ARE ALWAYS PART OF EVERY STRATEGIC PLAN, WHICH ARE RESOURCES AND MEASUREMENT. 
          YES, SIR. 
          AND, YOU KNOW, SEEING THE LIST OF 131 TACTICS CERTAINLY CALLS THE QUESTION, WHO'S GONNA DO THIS? RIGHT? AND WHAT ARE WE GONNA START OR STOP DOING IN ORDER TO SUPPORT THAT? OR WHAT ADDITIONAL RESOURCES NECESSARY. 
          SO I'M CURIOUS IF THE, IF THE STRATEGIC INCLUDES VERY DETAILED GUIDANCE ON THAT. 
          THE SECOND COMPONENT OF MEASUREMENT IS, AND I DON'T WANNA SPEAK FOR THE ENTIRE COMMISSION, BUT PERSONALLY I BELIEVE WE WANT TO UNDERSTAND 
          [01:15:01]
HOW MANY PEOPLE ARE AWARE OF THE SERVICES THAT ARE OFFERED. 
          HOW MANY PEOPLE NEED THE SERVICES THAT ARE OFFERED, AND HOW MANY PEOPLE UTILIZE SERVICES THAT ARE NEEDED. 
          AND, AND ESPECIALLY IN THE MOST NEEDY PORTIONS OF THE COMMUNITY, THAT'S, THOSE ARE THE INDIVIDUALS WE WANNA REACH. 
          ARE THERE METRICS ASSOCIATED WITH THIS STRATEGIC PLAN? 'CAUSE I THINK WITHOUT THOSE METRICS, WE, WE WON'T HAVE NO IDEA HOW WE'RE DOING. 
          WELL, WE CAN CHECK OFF, YES, WE'VE DONE 131 THINGS, BUT WE DON'T, AND SO I'M CURIOUS IF THE STRATEGIC PLAN INCLUDES THOSE VERY SPECIFIC METRICS THAT WE THINK WE CAN. 
          SURE. 
          SO, UM, I, I WANNA STEP BACK AND, AND MENTION THAT A LOT OF THE CITY-BASED, COUNTY BASED, EVEN STATE-BASED STRATEGIC PLANS HAVE THREE VERY, VERY DISTINCT COMPONENTS THROUGH, IT'S NOT PHASES. 
          IT'S VERY DISTINCT COMMENTS. 
          ONE IS THE, IS THE PLANNING ASPECT, RIGHT? THAT'S WHAT YOU HAVE. 
          WHAT, UM, WE'RE GETTING EACH FOR IS IMPLEMENTATION, THE HOW, THE HOW, RIGHT? SO THAT'S IMPLEMENTATION OF EACH OF THESE ACTION ITEMS. AND FRANKLY, WE WOULD BE WITH THIS TO TRY AND, UH, DO THAT ALL IN ONE, UH, ONE DOCUMENT OR ALL IN ONE INITIATIVE. 
          BECAUSE JUST LIKE YOU SAID, WE NEED TO UNDERSTAND, HAVE A BETTER UNDERSTANDING OF THE RESOURCES, RIGHT? THAT WE CAN ALLOCATED, WE NEED TO HAVE A BETTER UNDERSTANDING OF A DIFFERENT DATA SET THAT WE USE TO DEVELOP THE STRATEGIC PLAN AND ACTION ITEMS IS NEEDED TO UNDERSTAND HOW TO IMPLEMENT SOME OF THOSE ACTIONS, SOME OF THOSE ACTION ITEMS. SO WE RECOMMEND THAT THERE BE A SEPARATE IMPLEMENTATION PLAN, PLAN, UH, YOU KNOW, LIST OF TASKS AND ITEMS THAT COMES OUT OF THESE RECOMMENDATIONS AND THESE STRATEGIES. 
          AND THEN FINALLY, AN EVALUATION PLAN THAT IS, OR ALL THE MEASURES ARE CATS, UH, AND THEN THE MEASURES WILL FOLLOW UP, AND THAT CAN BE OWNED BY WHOEVER THE CITY DECIDES. 
          THAT'S, THAT'S, FROM MY EXPERIENCE, THAT'S PHASE, THAT'S TWO OF A CONSULTING PROJECT. 
          WELL, CORRECT. 
          AND COMMISSIONER FREEMAN, JUST SO YOU KNOW, YOUR RECOMMENDATION, SIR, IS ACTUALLY STRATEGY FOUR UNDER GOAL ONE, WHERE WE TALK ABOUT HAVING THAT IMPLEMENTATION GUIDE. 
          AND ACTUALLY TAKING IT ONE STEP FURTHER, THE CITY OF MIAMI ACTUALLY WANTED TO PUT THEIR IMPLEMENTATION PLAN AS ON AS A DASHBOARD, AS A WEBSITE WHERE YOU CAN ACTUALLY LOG INTO CITY, OKAY, GOAL ONE, STRATEGY FOUR, ACTION ITEM THREE. 
          MY NO CITY, TO MY KNOWLEDGE, HAS DONE THAT. 
          SO WE ACTUALLY RECOMMENDED THAT WITH REGARD TO YOUR SECOND QUESTION ABOUT HOW MANY PEOPLE CALL, HOW MANY PEOPLE HAVE APPLIED. 
          UH, WE, YOU'LL SEE THAT UNDER GOAL ONE, STRATEGY ONE LONG TERM, UH, AS AN ACTION ITEM WHERE THIS IS WHERE WE ASK THE CITY TO AGGREGATE THAT DATA SO THAT THE CITY STAFF CAN IDENTIFY TRENDS, GAPS, AND OPPORTUNITIES FOR TARGETED IMPROVEMENTS. 
          AND WHAT WE MEANT BY THAT WAS, YOU KNOW, A HOUSING PROGRAM, LET'S SAY THAT WE GOT 500 REFERRALS ONE YEAR, BUT WE ONLY HAD A MONEY ALLOCATED THAT HELPED 140 PEOPLE, WE WOULD KNOW THAT THERE'S A GAP THERE THAT WE COULD TAKE BACK TO, WE HAVE A CONTROLS BUDGET AND SAY, WE NEED TO EXTEND THIS BECAUSE HERE'S THE GAP THAT WE SAW. 
          GOOD. 
          THAT, SO ONE , I WANT YOU TO REPEAT THAT. 
          A PARTNERS, YOU KNOW, IF WE'RE, IF WE'RE RECEIVING 500 REFERRALS WHEN WE HAVE A BUDGET FOR 120, WHO CAN HELP? WHO HAS RESOURCES, WHO HAS PHILANTHROPIC RESOURCES, WHO HAS COMMUNITY-BASED RESOURCES? BUT, BUT I THINK MR. FREEMAN, WE WOULD, YOU'RE ASKING, ARE WE GOING, DO WE RECOMMEND THAT WE CA AND THEN THE CITY OF DALLAS? Y'ALL DO THAT TO A LARGE EXTENT ALREADY, BUT WE WANNA, WE WANNA MAKE SURE, YES, SIR. 
          THAT IS AN ACTUAL ITEM THAT WE HAVE ASKED, BOTH IN TERMS OF CITY'S RESOURCES AS WELL AS SO THAT WE CAN KNOW. 
          IN FACT, WE EVEN HAVE ONE THAT'S TARGETED AROUND, I BELIEVE, UH, CHAIRMAN BIDEN FROM YOUR DISTRICT ABOUT, WE'VE EVEN ASKED THAT THERE BE A METRIC CREATED AROUND, UH, SERVICES THAT PEOPLE SAY THEY NEED, BUT THEY DON'T QUALIFY FOR. 
          THEY EITHER LIVE OUT OF THE CATCHMENT AREA, THEY MADE TOO MUCH MONEY. 
          THERE'S AN AGE REQUIREMENT THAT THEY HAVEN'T QUITE MET THAT THRESHOLD YET, THAT WE'VE ACTUALLY ASKED CITY TO START TRACKING THAT. 
          SO THAT IN FUTURE ITERATIONS OF THAT SERVICE PERHAPS COULD BE EXPANDED TO INCLUDE THOSE FOLKS, CHECK IT IN ONE STEP OF IT. 
          UH, I THINK YOU WOULD ALSO ASK THE QUESTION, DO WE CREATE, DID WE CREATE METRICS AROUND, YOU KNOW, EXTRA PERCENT OR THINGS LIKE THAT? WE, WE DID NOT. 
          UH, WE FEEL LIKE THAT'S SOMETHING THAT WE WOULD, YOU KNOW, THE GRANULARITY THAT I THINK YOU LOOK FOR, YOU'RE RIGHT. 
          SOMETHING THAT WE WOULD RECOMMEND AS PHASE TWO, AS PART OF THE, NOT ONLY THE IMPLEMENTATION PLAN, BUT THE EVALUATION ASPECT. 
          HOW WELL IS WHAT WE STATE HERE, SEE STAYS HERE WORKING. 
          DOES IT MAKE SENSE? 
          [01:20:01]
MM-HMM . 
          UM, YOU KNOW, UH, WE, WE REFERRED HERE A PROGRAM, I THINK IT'S CALLED HEALTH ENHANCE PROGRAM, YOU KNOW, WHERE SANITATION ENGINEERS MM-HMM . 
          WHERE WE'RE AT. 
          YOU KNOW, THAT THEY MAY, THEY BE FUNDED NEXT YEAR. 
          SO WE HAVE TO TAKE OUT, UH, CERTAINLY WE HOPE NOT THINK THEY'RE GOING BE EXPAND DALLAS. 
          WELL, AND DALLAS ALSO HAS, UH, SPOKE ABOUT, YOU KNOW, LINES, UH, LAWN WORK AND THINGS LIKE THEY'RE OFFERING THAT SOME PEOPLE DON'T EVEN KNOW ABOUT. 
          RIGHT. 
          YOU KNOW? RIGHT. 
          BUT MY COUNCIL PERSON HAS A WEEKLY NEWSLETTER AND HE PUTS THOSE BLURBS IN THERE, BUT NOT EVERYBODY SUBSCRIBES TO IT. 
          RIGHT. 
          SO WHEN YOU GET TO A CERTAIN AGE, MAKE SURE YOU APPLY FOR THAT HOMESTEAD EXEMPTION THAT'S GONNA LOOK YOUR PROBLEM. 
          SOME THAT DOESN'T HAPPEN BY OPERATIONAL LAW. 
          EXACTLY. 
          WE'VE ALSO LOOKED AT RECOMMENDING, UH, YOU KNOW, RIGHT NOW THE CITY OF DALLAS DOESN'T REQUIRE, I'M SORRY, DOES NOT CHARGE LATE FEES FOR UTILITIES. 
          ONE OF THE THINGS THAT WE FOUND WAS BEST PRACTICE THAT SOME STATES AND SOME CITIES DON'T EVEN REQUIRE UTILITY COSTS. 
          WAIT A MINUTE. 
          EXCUSE ME. 
          WHAT YOU SAY? YES, MA'AM. 
          YOU SAID THE CITY OF DALLAS DON'T PUT A LATE FEE OR CERTAIN UTILITY FEES FOR CERTAIN UTILITIES. 
          THERE'S NOT A LATE FEE FOR PERSON. 
          THEY DON'T TRY. 
          JUST, I THINK YOU HAVE TO. 
          IT'S NOT, IT DOESN'T HAVE TO. 
          WHAT I LAW, YOU HAVE TO SPECIFICALLY SAY I'M OLDER, SIGNED AN I HAVE, THAT'S PART OF OUR, TO MAKE SURE THAT PEOPLE, WELL, MY WIFE COME OUT OF MY ACCOUNT AND, BUT IT'S, THEY, THAT'S EXACTLY, THAT'S THE PROOF TO YOUR POINT. 
          RIGHT. 
          WHAT PHYLLIS IS SAYING, WAIT A MINUTE, I DIDN'T KNOW THAT I, KAREN, AND THERE'S PEOPLE FOR EDUCATED, WELL EDUCATED, THIS TABLE WHO DID NOT KNOW WHAT YOU'RE TALKING ABOUT. 
          MINE COME DIRECTLY OUT MY CAMP. 
          SO I DON'T , I WILL JUST, I'M NOT GONNA BE LATE BECAUSE IT COMES OUTTA MY ACCOUNT. 
          I HAVE MONEY. 
          BUT THEY DO ASSIST BE, IF THEY STOP IT, THEY MUST JUST DO, THEY, I PUT A NOTICE ABOUT THAT IN ORDER. 
          BUT YOU'RE GONNA SEE A SPECIFIC ACT NOW BUILT AROUND MAKING SURE THAT FOLKS HAVE INCREASED AWARENESS ABOUT THAT THEY CAN'T BE. 
          SO I DIDN'T, I, WE DIDN'T PUT ANYTHING IN THERE ABOUT, YOU KNOW, 50% OF SENIORS WILL, BUT WE, WE ASKED THAT, THAT, THAT THERE WOULD BE MECHANISM USE TO MAKE SURE THAT MORE PEOPLE ARE AWARE OF THAT. 
          YOU KNOW, I THINK TO YOUR POINT, UH, YEAH. 
          RIGHT. 
          I'M JUST GOING, I JUST WANTED, JUST TO WRAP UP MY COMMENT. 
          WHAT I WOULD LIKE TO, TO STATE IS THAT GIVEN THAT GOAL, ONE, CREATE A CITYWIDE DEPARTMENT OUTREACH AND EDUCATION PLAN, THE ONES THAT YOU'VE HIGHLIGHTED, GOAL SIX TO ESTABLISH A CITYWIDE COMMUNICATION PLAN IS WITH THE UNDERSTANDING THAT COMMUNICATION AND AWARENESS AND USAGE IS BIGGEST CHALLENGE. 
          I'M NOT COMFORTABLE WITH THE FACT THAT A MEASUREMENT IS PHASE TWO. 
          THAT TO ME WOULD BE SOMETHING THAT WANNA, THAT ME, YOU FORMING MEASUREMENTS ARE KIND OF THE NEXT PHASE OF THIS EFFORT. 
          I WOULD HAVE LIKED TO HAVE SEEN IT INCORPORATED INTO THE ORIGINAL DELIVERABLE. 
          OKAY. 
          YEAH. 
          UM, YEAH, I NOTICED YOU GUYS HAVE YOUR NAMES ON HERE. 
          OF COURSE. 
          HOW DO YOU CONTACT, I'LL GIVE YOU MY BUSINESS CARD, SIR. 
          UM, JUST AS A, I'D LIKE TO MAKE A FEW COMMENTS AS A WRAP UP ON WHERE WE ARE. 
          AND AGAIN, UH, OPERATING IN THE SAME VOID EVERYBODY ELSE IS. 
          I HAVEN'T SEEN THE REPORT AND ALL OF THAT, BUT THE, THE, THE THING THAT I FIND MISSING FROM THE CONVERSATION IS REALLY THE STRATEGIC THINGS. 
          AND, YOU KNOW, I, I GREW UP IN A LITTLE TINY TOWN UP IN THE MOUNTAINS IN UPSTATE NEW YORK. 
          UH, AND THERE WERE NO MINORITY POPULATIONS IN THAT TOWN. 
          UH, AND THE, BUT I CAN TELL YOU FROM JUST HAVING PAPER OUT AND WENT THROUGH THE POOR SECTION OF TOWN IN THE WEALTHIEST SECTION OF TOWN, WHICH WAS THREE MIDDLE CLASS, THERE ARE NO WEALTHY PEOPLE THERE. 
          UH, THAT THE ECONOMICS AND INCOME LEVELS, PEOPLE OF LOW INCOME ARE TREATED DIFFERENTLY IN THAT LITTLE TOWN THAN PEOPLE THAT HAVE MONEY TREATED. 
          AND IT, AND I THINK THE OVERLAY, PARTICULARLY LOOKING AT WHAT'S ALL THE STUFF THAT'S HAPPENING FROM WASHINGTON, WE CAN'T USE CERTAIN WORDS, CAN'T, YOU CAN'T SHOW FAVORITISM. 
          YOU CAN'T DO ALL THAT, UM, BY VARIOUS DEMOGRAPHICS, UH, IS GONNA BE AN ONGOING PROBLEM PROBABLY FOR THE NEXT THREE AND A HALF YEARS AT LEAST. 
          UH, AND AND I, I THINK THAT, YOU KNOW, HAVING THIS BASED PRIMARILY ON HOW, WHERE ARE THE BIGGEST POCKETS OF NEED BASED ON THE ECONOMIC STATUS OF THE PEOPLE. 
          AND, YOU KNOW, WE'VE DONE ENOUGH WORK TO KNOW THAT THERE ARE, THERE ARE CENSUS TRACKS IN THE RICHEST PART OF TOWN MM-HMM . 
          THAT HAVE THE SAME PROBLEMS THAT EXIST IN THE COURSE PART OF TOWN. 
          AND THERE AREN'T THAT MANY OF THEM. 
          YOU 
          [01:25:01]
KNOW, IF YOU LOOK AT, IF YOU LOOK AT 30 CENSUS TRACKS IN THE CITY OF DALLAS, THAT'S WHERE THE LOW INCOME PEOPLE ARE IN, IN THOSE CENSUS TRACKS. 
          AND THE CITY STRATEGICALLY SHOULD BE FOCUSED, IN MY OPINION, ON ADDRESSING ALL OF THESE NEEDS IN THOSE DISTRICTS. 
          FIRST, IF YOU WANNA HAVE A MEANINGFUL IMPACT ON THE QUALITY OF LIFE FOR SENIORS IN DALLAS FOCUSING ON THOSE DISTRICTS, RATHER THAN TRYING TO DO ALL OF THESE 130, HOWEVER MANY THAT WERE THINGS, OR EVERY SENIOR IN EVERY PART OF TOWN, IT ISN'T GONNA HAPPEN. 
          I MEAN, IT, IT JUST RESOURCE, YOU KNOW, WE'RE, WE'RE NOT GONNA SEE THE STAFF GROW BY 120% OR SOMETHING AS A RESULT OF THIS. 
          AND THEY'RE ALREADY STRETCHED THIN IN MANY RESPECTS. 
          SO FIGURING OUT HOW TO USE THE RESOURCES WE HAVE AND ASK FOR ADDITIONAL RESOURCES THAT ALLOW US TO DO A DECENT JOB OF FOCUSING ON THE AREAS OF GREATEST NEED OUGHT TO BE PART OF THIS REPORT WHEN IT COMES OUT. 
          I DON'T KNOW IF IT IS OR WILL BE OR WHERE, WHERE THAT STANDS, BUT IT, IT NEEDS TO BE, IT NEEDS TO BE FOCUSED ON WHAT SHOULD THE CITY BE FOCUSED ON TO IMPROVE THE QUALITY OF LIFE FOR SENIORS. 
          IF YOU GOT MONEY, YOU DON'T NEED THE CITY TO DO IT FOR YOU. 
          IF YOU DON'T HAVE MONEY, YOU NEED ALL THE RESOURCES THAT ARE OUT THERE AND SOMEBODY NEEDS TO GO SIT DOWN WITH PEOPLE AND ACTUALLY HELP 'EM FILL OUT THE FORMS FOR WHATEVER NEEDS TO BE DONE TO GET THEM ON THE PROGRAMS THAT, THAT EXIST. 
          AND I HOPE THAT THAT'S EVIDENT IN THE REPORT THAT WE WILL ULTIMATELY SEE WHENEVER IT GETS THROUGH THE EDIT PROCESSING PROCESS. 
          AND IF IT DOESN'T, I'M GONNA BE PERSONALLY VERY DISAPPOINTED THAT WE HAVEN'T STRATEGICALLY CHANGED THE DIRECTION OF HOW THE CITY IS DOING TO SEE, AND THAT, THAT'S, THAT'S MY PETER THE QUESTION I WOULD HAVE ON THAT, 'CAUSE I'M JUST LOOKING AT THIS. 
          SO ONE WHICH CAME OUT, NUMBER ONE ON, ON THAT FIRST CATEGORY WAS LIKE SOCIAL ISOLATION. 
          SO THERE ARE THINGS THAT ARE GONNA CROSS ALL DISTRICTS FOR SENIORS, UH, REGARDLESS IF YOU HAVE RESOURCES OR IF YOU DON'T HAVE RESOURCES. 
          UM, SO THERE MAY BE THINGS, THERE MAY BE LOW HANGING FRUIT, THINGS THAT WE CAN DO THAT, UM, WILL CROSS ALL THE DISTRICTS AND THEN YET ALSO CONCENTRATE ON THINGS LIKE FOOD DESERTS. 
          ARE IS, IS DEFINITELY THAT YOU'VE ALREADY IDENTIFIED, RIGHT? UM, THERE ARE CERTAIN FOOD DESERTS THAT WE KNOW ARE NOT GONNA AFFECT ALL THE DISTRICTS, BUT BY GOD, THEY'RE ESSENTIAL. 
          RIGHT. 
          THAT WE DEAL WITH THAT. 
          YEAH. 
          I, I AGREE THAT THERE ARE GLOBAL THINGS AND THERE ARE OTHER THINGS. 
          ONE OF THE GLOBAL THINGS IS IF YOU LOOK AT THE ACTUAL UTILIZATION OF THE, UH, ASAP PROGRAM, FOR EXAMPLE, RIGHT, RIGHT. 
          OR THE COUNTY'S CONGREGATE FEE, FOR EXAMPLE, AND THE CITY'S MADE ENORMOUS INVESTMENTS IN REC CENTERS ACROSS THE WHOLE CITY IN THE UTILIZATION OF THOSE REC CENTERS BY SENIORS IS PATHETIC IN ALMOST ALL THE AREAS. 
          AGREE. 
          UH, AND THEIR SOLUTION IS TO PUT A POSTER UP IN THE REC CENTER MM-HMM . 
          YEAH. 
          . 
          AND, AND THAT'S NOT GONNA SOLVE THE PROBLEM. 
          UM, AND I, I THINK THE, THERE NEEDS TO BE A PHYSICAL OUTREACH TO MAKE SURE THAT PEOPLE THAT ARE IN THE CATCHMENT AREA FOR THOSE REC CENTERS KNOW WHAT'S AVAILABLE AND GET 'EM SIGNED UP. 
          AND TO, TO THINK WE'VE HAD SUCCESS. 
          IF WE HAVE A 10% INCREASE IN THE ASEP PROGRAM, CITYWIDE WHY, OR EVEN IN A DISTRICT IS A JOKE BECAUSE IT HAS NOTHING TO DO WITH WHAT, WHAT, WHAT IS THE NEXT AREA IT AND HOW DO WE CHANGE THE BEHAVIOR? I I DO THINK THAT THE TRANSPORTATION COMMENTS HERE ARE, ARE VALID, BECAUSE I KNOW FROM GOING AND TALKING TO THE PEOPLE IN THE SENIOR CENTERS, IN THE REC CENTERS IS PEOPLE CAN'T GET HERE EASILY. 
          AND, YOU KNOW, SO FIGURING OUT HOW TO, TO DO SOME OF THOSE THINGS WOULD BE IMPORTANT. 
          BUT I LOOK WHEN, WHEN WE CAME UP WITH THE IDEA FOR THIS TWO YEARS AGO, IT WAS FUNDED TWO YEARS AGO IN THE BUDGET TO, TO DO THIS STUDY. 
          HERE WE ARE TWO YEARS LATER STILL WAITING TO SEE WHAT THE OUTCOME OF THAT IS. 
          BUT IT, IT NEEDS TO BE SOMETHING THAT'S ACTIONABLE AND CHANGES THE DIRECTION. 
          WE START FOCUSING ON THINGS THAT WILL MATTER IN PEOPLE'S LIVES. 
          AND I HOPE THAT THAT'S GONNA BE OBVIOUS WHEN WE READ IT REPORT. 
          AND IF IT ISN'T, I THINK IT, IT IS A HUGE PROBLEM. 
          YES. 
          I REALLY APPRECIATE YOU APPLYING FOR YOUR INPUT BECAUSE THAT'S 
          [01:30:01]
SO TRUE, EVERY STATEMENT YOU MADE, BECAUSE THERE ARE CERTAIN AREAS IN DOUBT, AND IT'S MUCH NEEDED FOR SOME PEOPLE MORE THAN OTHERS. 
          FOR INSTANCE, HE SPOKE ABOUT INFORMATION FOR SENIORS. 
          THERE'S A SENIOR BLUE BOOK. 
          YES, VERY GOOD. 
          RIGHT IN NORTH DALLAS, NOT IN SOUTH DALLAS, NOT WEST OAK CLIFF, NOT IN OAK CLIFF, NOT IN FOUR SESSIONS, SECTIONS OF EAST DALLAS, BUT NORTH DALLAS, WHICH IS WONDERFUL, BUT IT DOESN'T HELP THOSE PEOPLE. 
          SO DUE TO, TO COMMISSIONER DEBBIE OVER THERE, I FOUND OUT ABOUT THIS AND SHE WAS KIND ENOUGH TO GIVE ME A CASE OF THEM SO I COULD SPREAD THEM TO OUR SENIORS. 
          AND THIS IS GOING UP TO THE COUNCIL PERSON BECAUSE OUR COUNCIL PEOPLE DO NOT REALIZE OUR AREAS, AND WE CAN SPEAK ABOUT CREATING ANOTHER DEPARTMENT TO DO THIS. 
          YET IN THE CITY OF DALLAS, I'M SURE EVERYBODY'S AWARE WE'RE CUTTING OUT CERTAIN DEPARTMENTS. 
          YES. 
          SO HOW CAN WE EXPECT THAT THEY'RE GOING TO SOMETHING WITH THE CITY? BUT BLUE BOOK IS PRIVATELY FUNDED. 
          IT'S PRIVATELY FUNDED. 
          YEAH'S PRIVATE. 
          IT IS, IT'S FREE. 
          AND SHE USED TO DISTRIBUTE IT TO OAK CLIFF AND SOUTH DALLAS. 
          IT'S PRIVATE, BUT IT'S, THAT'S PART OF THE BALANCE. 
          ONE, ONE OTHER THOUGHT THAT I'VE GOT BEFORE WE WRAP THIS UP IS WE ARE AT OUR DETERMINANT TIME, UH, ON THE IDEA OF CREATING VOLUNTEER FORCE, I THINK IS A VERY INTERESTING IDEA. 
          THE IDEA THAT IT CAN HAPPEN WITHOUT HAVING DEDICATED VOLUNTEER COORDINATION STAFF, RIGHT. 
          IS A, AND THAT NEEDS TO BE, IT NEEDS TO BE CLEAR IN THESE RECOMMENDATIONS THAT YOU CAN SUPPLEMENT THE STAFF WITH VOLUNTEERS, BUT IT HAS TO BE MANAGED AND IT, AND IT NEEDS TO BE ORGANIZED. 
          AND, YOU KNOW, I THINK THAT MR. CHAIRMAN, MAY, MAY I JUST RESPOND JUST VERY BRIEFLY. 
          FIRST OF ALL, WHEN, UM, YOU KNOW, YOU TALKED ABOUT TWO YEARS AGO, WE CAN GO ON AND TALK ABOUT THE IDEA OF A SENIOR SERVICES STRATEGIC PLAN, STRATEGIC BEING OPERAT, UH, TOWARD, UH, FOR MOTOR ADULTS IN DALLAS. 
          UH, I WANT YOU TO BE AWARE OF, YOU ALL ARE VERY FORWARD THINKING IN THAT MATTER. 
          UH, WHEN WE LOOKED AT OTHER STATES AND OTHER CITIES, THERE ARE NOT A LOT OF STATES AND CITIES THAT ARE DOING, YOU ARE DOING SOME KUDOS TO YOU ALL. 
          I ALSO WANTED TO MENTION, YOU HAD TALKED ABOUT THE NEED THAT YOU WANTED THE PART OF THE STRATEGIC ASPECT TO BE, YOU KNOW, MAKING SURE THAT WE REACH THOSE TRADITIONALLY, UH, MARGINALIZED POPULATIONS THAT ARE HARD TO REACH. 
          UH, I DON'T KNOW. 
          WE DO HAVE A SECTION IN THE PLAN THAT TALKS VERY, VERY COMPREHENSIVELY ABOUT THOSE POPULATIONS. 
          WE ACTUALLY HAVE A DEFINITION AROUND THAT. 
          I BELIEVE THE DETERMINE THAT WE USE THIS UNDERSERVED. 
          AND IF YOU GOOGLE, I JUST DID IT HERE. 
          IF YOU GOOGLE, IF YOU SEARCH THE TERM UNDERSERVED, WE DO HAVE AT LEAST 12 DIFFERENT ACTION ITEMS THAT SPECIFICALLY TARGET THAT UNDERSERVED POPULATION FOR VARIOUS DOMAINS, WHETHER IT , INSECURITY, TRANSPORTATION, SOCIAL, I ISOLATE SOCIAL AND, UH, SOCIAL ISOLATION AS WELL AS AGENT PLAYS. 
          SO I DO WANT YOU TO, WE DID HEAR YOU LOUD, CLEAR THAT, YOU KNOW, I DON'T KNOW, I DON'T KNOW IF YOU'RE LOOKING FOR SOMETHING MORE BROAD, BUT WE DO ACTUALLY HAVE SPECIFIC ACTION ITEMS AROUND THAT, WHAT WE CALL THAT UNDERSERVED POPULATION, WHICH CAN INCLUDE PERSONS OF COLOR, L-G-B-T-Q, UM, OLDER ADULTS WHO ARE CARING FOR GRANDCHILDREN, THAT THEY'RE WELL OLDER ADULTS, UH, OLDER MEN OF COLOR. 
          SO I DO WANT YOU TO KNOW THAT WE DID HEAR YOU LOUD AND CLEAR. 
          WE DID ACTUALLY TRY TO CREATE SOME ACTION ITEMS ALONG WITH THE CITY OF DALLAS TO TARGET THOSE FOLKS. 
          WE, WE UNDERSTAND THAT THOSE ARE THE POLLS THAT ARE YEAH. 
          AND I THINK IT'S IMPORTANT FOR THE COMMISSIONS THAT RECOGNIZE AND ACKNOWLEDGE THAT THERE'S ALL KINDS OF CHANGES GOING ON. 
          IF YOU BOIL IT DOWN TO THE ECONOMIC STATUS OF THE CITIZENS, THAT'S NOT DEI. 
          NO, IT'S NOT. 
          THAT'S, THAT'S IDENTIFYING THE POCKETS AND NEED THAT ARE MOST SEVERE. 
          AND WE SHOULD BE ENCOURAGING THE CITY TO STRATEGICALLY TARGET THOSE POCKETS FIRST. 
          ABSOLUTELY. 
          IT DOESN'T MEAN YOU IGNORE EVERYTHING ELSE. 
          WE'RE DOING A LOT OF OTHER THINGS RIGHT. 
          FOR PEOPLE WHO ARE KIND OF CURRENT WITH WHAT'S GOING ON. 
          RIGHT. 
          MOVING THE NEWSPAPER AND ALL THAT. 
          BUT, YOU KNOW, I, I THINK THE, THE STRATEGIC DIRECTION NEEDS TO BE LET'S START FOCUSING ON THE PEOPLE WHO NEED THE MOST HELP AND MAKE SURE THAT RIGHT. 
          THEY HAVE ACCESS TO NOT JUST CITY RESOURCES, BUT ALL THE RESOURCES THAT ARE OUT THERE. 
          ABSOLUTELY. 
          COULD 
          [01:35:01]
YOU JUST CLARIFY WHAT YOU SAID ABOUT THE ASAP PROGRAM? DID I HEAR YOU SAY THAT'S A BUNCH OF JUNK? NO, WHAT YOU SAY ? I SAID, I SAID THAT A GREAT PROGRAM THAT NOBODY IS USING IN MOST OF DIRECT STEPS. 
          OH, I JUST DON'T THINK THAT'S TRUE BECAUSE WELL, THAT'S BECAUSE YOU'RE MOST FAMILIAR WITH THE REC CENTERS WHERE THEY ARE MOST SUCCESSFUL. 
          OKAY. 
          SAY, AND THEY, AND IF YOU GO TORE PARK, GO TO WILLIE JOHNSON. 
          YEAH. 
          WHERE YOU GO TO THOSE. 
          WILLOW B JOHNSON IS ONE OF THE, I JUST FOUND OUT ONE OF THE ONES THAT'S LIKE A SUPER WILL B JOHNSON WAS ANOTHER, OUR COMMISSIONER DISCOVERED THAT ONCE HE BECAME THE COMMISSIONER, RIGHT. 
          YEAH. 
          SO THAT'S, THAT'S MY WHOLE POINT. 
          SO IS WE'VE GOT SOMEBODY WHO CAME TO THE COMMISSION. 
          WHITE PEOPLE ARE NOT BEING, THAT'S WHAT WHITE THINK. 
          THE PEOPLE ARE NOT UTILIZING, THEY DON'T PROMOTES THEMSELVES ONLY IN THE AREAS WHERE THE PEOPLE WHO ARE ALREADY USING IT GO AND HAVE PROMOTED TO THE SHOWS. 
          AND THAT'S IT. 
          DON'T WANT YOU TO SAY THERE AND CUT OUT THE ASAP PROGRAM. 
          I THINK THE ASAP PROGRAM IS GREAT AND IT OUGHT TO BE UTILIZED FIVE TIMES THE LEVEL THAT'S BEING USED ACROSS THE CITY. 
          TRUE. 
          BUT NOBODY'S FOCUSED ON HOW TO MARKET THAT PROPERLY. 
          AND IT'S NOT GONNA HAPPEN BY SENDING OUT A NEW FLYER THAT ULTIMATELY I SUGGESTED A MAR I'M JUST GONNA SAY THIS BEFORE WE REMEMBER PETER, I SUGGESTED MAYBE THEY PUT IT OUT OF MARQUE ON THE STREET WHEN THEY WERE HERE BECAUSE MAYBE THAT WOULD PEOPLE DRIVE BY IT. 
          MAYBE THEY WOULD PAY ATTENTION. 
          AND ANYWAY, UHUH WAIT, WAIT. 
          BEFORE WE LEAVE COOK TIME OUT. 
          I JUST WANNA SAY THIS, WE SO FOCUSING ON PEOPLE THAT WE CAN'T FOCUS, I MEAN, WE CAN'T GET THE PEOPLE, WE CAN'T GET, WHAT ABOUT THE PEOPLE THAT HAVE THE NEED THAT YOU CAN'T GET? OR WE ADEQUATELY SERVING THOSE PEOPLE AS WELL? NO. 
          NO. 
          OKAY. 
          SO WE WORRIED ABOUT PEOPLE YOU CAN'T GET, BUT YOU AIN'T DOING, IT'S JUST ME FEEDING, BUT YOU CAN'T DO NOTHING. 
          ONE THAT YOU GOT. 
          OKAY, I'M THROUGH. 
          THAT'S ALL , YOU KNOW, PERSON, YOU, THAT'S, PETER MENTIONED, YOU MENTIONED VOLUNTEERS AND YOU GUYS MAY MORE UP TO DATE ON THIS, BUT THERE USED TO BE NEED A GROUP IN TOWN THAT WAS WILLING TO, I THINK WERE THEY CALLED R-S-V-P-I COULD BE SO WRONG. 
          IT STILL ARE. 
          SO WHEREAS IF YOU NEEDED SENIOR VOLUNTEERS R YOU CALLED THEM. 
          RIGHT. 
          IT DIDN'T MATTER WHO YOU WERE IN THE, I MEAN, IT STILL, IT STILL EXISTS. 
          IT STILL EXISTS. 
          AND, AND IT'S MANAGED BY THE SENIOR SOURCE. 
          THAT'S WHAT I THOUGHT. 
          IT IS THE SENIOR SOURCE. 
          THAT'S THE PARTNERSHIP AND IF FUNDING IS JEOPARDIZED UNDER THE PRESIDENT CRITERIA, UH, BUT THAT'S, THAT'S THE POINT THAT WHERE THERE ARE SERVICES, WHERE WOULD YOU COOPERATE WITH YOUR PARTNERS? IT WAS ONE OTHER, ONE OTHER THING THAT HAD MENTIONED TO YOU EARLIER THAT, THAT I THINK SIGNIFICANT STRATEGICALLY, DOES IT REALLY MAKE SENSE FOR THE, UH, AREA AGENCY AND AGING TO HAVE A HELPLINE, THE SENIOR, SO SENIOR SOURCE HAD TO HAVE A HELPLINE. 
          THE CITY OF DALLAS HAS A HEALTHLINE AND THERE'S PROBABLY ANOTHER EIGHT HELPLINES OUT THERE FOR SENIORS THAT NOBODY KNOWS ABOUT ANY OF 'EM. 
          BECAUSE WHY ISN'T THERE A STRATEGIC EFFORT BEING MADE TO GET ALL THESE AGENCIES AND NONPROFITS TOGETHER AND SAY, WE NEED ONE SENIOR HELPLINE THAT'S ONE, TWO SENIOR, OR WHATEVER IT IS THAT FEEDS INTO A CENTRALIZED JOINT DEAL THAT CAN BE ACTIVELY AND AGGRESSIVELY PROMOTED FOR ALL SENIORS. 
          THAT'S THE KIND OF STRATEGIES THAT I WAS HOPING TO SEE IN THIS THAT I DON'T SEE THIS. 
          AND, AND I, I THINK THAT WE, WE NEED TO BE FOCUSED ON MORE GRANULAR THINGS THAT CAN BE DONE NOT THREE YEARS FROM NOW, BUT IN, YOU KNOW, THE NEXT THREE, THREE TO SIX MONTHS OF STARTING THE PROCESS ROLLING TO MAKE SOME OF THOSE KINDS OF THINGS HAPPEN. 
          AND, AND THAT'S WHAT I EXPECTED TO SEE OF WHAT I DO EXPECT TO SEE WHEN I SEE THE REPORT IS THAT IT IS GONNA BE FOCUSED ON ACTUALLY MAKING SOME THINGS HAPPEN. 
          AND IF WE NEED ADDITIONAL STAFF IN THE CITY IN ORDER TO BE ABLE TO DO THAT, I THINK THAT NEEDS TO BE HIGHLIGHTED BECAUSE I, I DON'T THINK THE EXISTING STAFF IS ROBUST ENOUGH TO BE, YOU KNOW, IF, IF WE PUBLICIZE THE HELPLINE AND WE DOUBLE THE CALL VOLUME, WE DON'T HAVE THE PEOPLE TO HANDLE IT. 
          WHO, JUST TO SAY, BE CAREFUL OF WHAT YOU WISH FOR. 
          CAREFUL OF WHAT YOU WISH FOR. 
          WELL THAT'S THE, IS THIS A PROPOSAL FOR ? EVERYBODY RECEIVED THIS PROPOSAL WITH DELAYS AND EVERYTHING. 
          WHAT IS THE PROBABILITY OF THIS BEING IMPLEMENTED? TIME CRIME TIMELINE IS THIS 20 26, 20 27? 
          [01:40:03]
ANYBODY HAVE ANY THOUGHTS ON THAT'S THE, SOMEBODY NOT SURE. 
          I DON'T THINK JESSICA, WHO LET US STOP HAS ANY REAL IDEA OF HOW LONG IT'LL TAKE THE PROCESS TO, BECAUSE ONE OF THE BIG, ONE OF THE BIG ISSUES THAT IS STALL, THIS IS DOING WHATEVER THE CITY NEEDS TO DO TO AVOID JEOPARDIZING FEDERAL FUNDING THAT DOES COME TO THE CITY. 
          AND WHETHER YOU AGREE WITH IT OR YOU DISAGREE WITH IT REALLY DOESN'T MATTER. 
          IT'S SOMETHING THAT THE CITY'S GOTTA DO RIGHT NOW AND FIGURE OUT HOW TO, IF IT'S MATERIALS, IT'S GOTTA PASS THAT TEST OR YOU PUT AT RISK ALL OF THE MONEY OR MUCH OF THE MONEY THAT'S AVAILABLE TO DO IT. 
          IT HOPEFULLY IT'LL HAPPEN AS SOON AS POSSIBLE. 
          I THINK, UH, DEBBIE IS SAYING SHE THINKS PORSHA HAS HER, IT'S HARD TO SEE THAT SCREEN, RIGHT. 
          PORSCHE, HER, I CAN'T SEE THAT. 
          SORRY. 
          PIA IS YOUR HAND UP? NO, HER HAND. 
          YOU'RE MUTED. 
          I THINK I, I CAN'T YOU WANNA TALK? SHE TOOK DOWN, SHE TOOK IT DOWN. 
          OKAY. 
          OH, NO, I'M SORRY. 
          I I KIND ZONED OUT. 
           MR. CHAIRMAN, MASS. 
          JUST ONE LAST THING. 
          I PROMISE I'LL BE BRIEF. 
          OKAY. 
          UH, JUST THERE, THERE ARE SIX GOALS, A LOT OF STRATEGIES, A HUNDRED THIRD ONE ACTION ITEMS. I JUST WANNA POINT OUT THAT A LOT OF THOSE SEVERAL ARE, ARE EXTENSIONS OF WHAT CITY OF DALLAS AND LCC IS ALREADY DO. 
          THERE'S JUST EXPANSIONS, THERE'S EXTENSIONS OF WHAT'S ALREADY WORKING. 
          AND THE REASON I SAY THAT IS BECAUSE I WANT YOU TO KNOW THAT WE'VE HAD THE PLEASURE OF WORKING WITH THEM FOR THE LAST EIGHT MONTHS AND, AND YOU TALKED ABOUT THE STAFF AND HOW DEDICATED THEY'RE, THEY TRULY ARE AND THEY'RE DOING A LOT OF THINGS RIGHT. 
          THE CITY OF DALLAS IS DOING A LOT OF THINGS RIGHT. 
          AND SO I'M VERY EXCITED ABOUT THE STRATEGIC PLAN. 
          JUST WANNA APPLAUD YOU ALL FOR YOUR EFFORTS AND I WANNA APPLAUD THE OCCE WORK THERE BECAUSE THEY'RE DOING A LOT OF THINGS, RIGHT. 
          THEY'RE MAKING AN IMPACT, HOPEFULLY. 
          SO I'LL GET A LARGER DECISION IN THAT. 
          I, I HOPE NOTHING THAT I SAID WAS INTERPRETED TO THE CONTRARY, WHICH YOU JUST SAID. 
          I, I THINK WE'VE DONE A BUNCH OF HARDWORKING PEOPLE HERE THAT ANYONE WHO FINDS A WAY TO THEM IS FORTUNATE AND WILL GET HELP. 
          MY PROBLEM IS STRATEGICALLY THERE'S NOT ENOUGH PEOPLE GETTING TO THEM, RIGHT? RIGHT. 
          AND IF, IF WE CHANGE THAT, THIS STAFF NEEDS TO BE DRAMATICALLY INCREASED TO BE ABLE TO ACCOMMODATE THAT, OR IT NEEDS TO BE OFFLOADED TO OTHER ORGANIZATIONS IN, IN A INTELLIGENT MANNER. 
          AND THAT'S YES, SIR. 
          THAT'S WHAT, THAT'S WHAT I'M GOING TO NOT CALL ON ERICA TO TALK ABOUT THE NUMBERS. 
          YOU'VE GOT 'EM ALL. 
          UH, CAN I COMPLIMENT YOU? THIS ALL HAPPENING, RIGHT? THIS COMMISSION HAD A REPUTATION FOR NOT NECESSARILY, UM, GETTING THINGS DONE AND BECAUSE OF CHAIRMAN FINE. 
          THAT'S WHY THIS HAS HAPPENED. 
          YES. 
          YOU REALLY PUSHED THE ENVELOPE ON THIS ONE, PETER. 
          RIGHT? SO KUDOS TO YOU BECAUSE THIS WAS ROBUST AND RIGOROUS TODAY AND YOU STARTED THAT. 
          SO CONGRATULATIONS. 
          THANK YOU. 
          AND A LOT OF PEOPLE HAVE BEEN INVOLVED IN TRYING TO MAKE THAT HAPPEN. 
          SO, BUT YOU LET, SO RIGHT. 
          I MAKE A MOTION TO ADJOURN THE MEETING. 
           ADJOURN.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.