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THIS

[00:00:01]

IS, UM,

[Senior Affairs Commission on January 30, 2026. ]

OKAY, IT IS NOW TODAY.

GOOD MORNING.

MORNING.

I'M GONNA, ALRIGHT.

GOOD MORNING EVERYONE.

GOOD MORNING.

GOOD MORNING.

TODAY IS JANUARY, FRIDAY, JANUARY THE 30TH, AND THIS IS 10:00 AM MY NAME IS TABITHA TAYLOR.

I SERVE AS A AGE FRIENDLY OFFICER AND I AM OFFICIALLY CALLING THE SENIOR AFFAIRS COMMISSION MEETING TO ORDER.

I AM NOW GONNA HAND IT OFF TO OUR TO CITY ATTORNEY.

MY NAME'S ALENA WITH THE CITY ATTORNEY'S OFFICE.

I'M JUST GOING TO GO OVER SOME OF THE LAW RULES.

YOU'RE OLD, YOU'RE GONNA HAVE TO TALK LOUDER.

YES, MA'AM.

SO I'M JUST GOING TO GO OVER SOME OF THE LAW RULES WHEN IT COMES TO SELECTING A TEMPORARY CHAIR.

SO, MEETING OF STATE GOVERNMENTAL BODY OR GOVERNMENTAL BODY THAT EXTENDS INTO THREE OR MORE COUNTIES MAY BE HELD BY VIDEO CONFERENCE CALL ONLY IF THE MEMBER OF THE GOVERNMENTAL BODY PRESIDING OVER THE MEETING IS PHYSICALLY PRESENT AT ONE LOCATION OF THE MEETING THAT IS OPEN TO THE PUBLIC.

DURING THE OPEN PORTIONS OF THE MEETING, THE CHAIR SHALL PRESIDE AT ALL MEETINGS OF THE BOARD.

IN ABSENCE OF THE CHAIR, THE VICE CHAIR SHALL EXERCISE THE POWERS OF THE CHAIR.

IF NO CHAIR, VICE CHAIR IS AVAILABLE, THE BOARD MAY APPOINT A TEMPORARY CHAIR.

THE FIRST ADJOURNMENT PUTS AN END TO THIS APPOINTMENT.

IS THERE A MOTION FOR CHAIR? OH, I'LL MAKE A MOTION.

I MOVE.

I THE MR. COMMISSIONER MURRAY.

I'LL SECOND.

ALL IN FAVOR? A.

ANY OPPOSED, UH, MR. CHAIR? THANK YOU.

UM, GOOD MORNING EVERYONE.

WE'VE GOT A VERY GOOD MORNING, BUSY SCHEDULE.

I HOPE EVERYONE HAS SURVIVED AND THEIR WATER PIPES ARE RUNNING.

ALL THAT GOOD STUFF.

UM, FIRST OF ALL, DO WE HAVE ANY PUBLIC SPEAKERS HERE TODAY? I DON'T BELIEVE SO.

OKAY.

MOVE YOU RIGHT ALONG.

WE DO.

SORRY.

YES.

NO.

YES.

OKAY.

SORRY.

OKAY.

I, YES SIR.

I CAN GIVE YOU ACTUALLY SIGN.

YES.

OKAY.

I ACTUALLY HAD TWO COMMENTS.

UM, FIRST OF ALL, MY TENURE'S UP AND I WAS A HOLDOVER FOR DISTRICT A UNTIL I'VE GOT AN APPOINTMENT TO ANOTHER BOARD.

SO THAT'S WHY I'M IN THE AUDIENCE.

YES.

WE HAVE THAT NOTICE TODAY, DEBBIE, THAT YOU'RE GOING TO GO ON THE LIBRARY BOARD.

CONGRATULATIONS.

OH, DID YOU SAY WRITE WHO? .

I'M LOOKING AT YOU.

YEAH.

GOOD LUCK, DEBBIE.

GOOD LUCK.

YEAH.

LITTLE BERNIE TOLD ME YOU'VE HAD OVER EIGHT YEARS OF SERVICE ON THE STR SENIOR AFFAIRS COMMISSION.

DEBBIE, TONIGHT SHE COME IN, COMMENT IS REFERRING TO THIS, TO THE ANNUAL REPORT UNTIL SHE CAN'T WAIT TO THE ITEM TO THAT IF YOU APPROVE APPROVAL.

OKAY.

OKAY.

OKAY.

WE'LL DEFER TO THAT.

UM, ALRIGHT.

IF THERE'S NOTHING, LET'S MOVE TO THE NEXT.

WE HAVE THE APPROVAL OF THE MINUTES, UH, NEXT AND THE MINUTES.

UM, DO I HAVE A MOTION? I HAVE AN ADDITION TO THE MINUTES.

IT WAS A CLARIFICATION, UH, IN ADDITION, AND I WANNA READ THAT TO YOU.

IF YOU DID PICK UP A COPY, IT'S IN RED ON PAGE SIX, AND IT'S AN ENTRY OF COMMISSIONER AUSTIN.

UH, DISCUSS GOAL TWO.

ACTION ITEMS RELATED TO FOOD PANTRIES AND RESOURCE PROGRAMS, NOTING THAT KEY SERVICES SUCH AS CATHOLIC CHARITIES REGULARLY SCHEDULED FOOD PANTRIES AND THE DALLAS COUNTY TOOLS PROGRAM WERE NOT SPECIFICALLY LISTED DESPITE THEIR RELEVANCE TO FOOD INSECURITY AND SOCIAL.

I ISOLATION AGE-FRIENDLY.

OFFICER MS. TAYLOR ACKNOWLEDGED THAT THESE SPECIFIC PROGRAMS AND PARTNERS MAY BE ADDRESSED DURING THE IMPLEMENTATION PHASE WHEN ACTION STEPS AND METRICS ARE DEVELOPED.

THIS WAS TO DO WITH THE STRATEGIC PLAN.

SO THAT HAS BEEN ADDED TO YOUR MINUTES.

SO DO I HAVE A MOTION TO APPROVE THE MINUTES SO WE CAN DISCUSS? I SO MOVE WITH THE, WITH THE ADDITION OF THE ADDED.

VERY GOOD.

I SECOND.

SECOND.

GOOD.

OKAY.

UM, ANY DISCUSSION? IF NOT ALL IN FAVOR, SAY AYE.

RAISE YOUR HAND.

A AYE.

ANY OPPOSED? SAY ALL THREE UNANIMOUSLY.

MOVE RIGHT ALONG THE, UM, THE REASON THE AMENDED MEETING SCHEDULE, I KNOW YOU PROBABLY ALREADY CHECKED YOUR HOME AND PERSONAL

[00:05:01]

CALENDARS.

THE CHANGE WAS ON ONE DATE, BUT WE HAD TO PUT IT OUT OFFICIALLY.

SEPTEMBER 14TH WAS THE DATE THAT WAS CHANGED FROM THE DATE THAT'S IN THE, UM, IN THE ORIGINAL LIST.

AND I DON'T HAVE THAT WITH ME.

SO AGAIN, MAKE MAKE NOTE, THE ONLY REAL CHANGE IS SEPTEMBER 14TH.

IS THAT RIGHT? AMERICA? YES, THAT IS CORRECT.

THANK YOU.

UH, ANY DISCUSSION ABOUT THE CALENDAR? IT'S JUST REALLY AN INFORMATIONAL THING.

IT'S, WE DON'T NEED TO VOTE ON IT.

OKAY.

THANK YOU.

MOVING RIGHT ALONG.

UH, NOW WE HAVE, UH, THE CONSIDERATION AND APPROVAL OF THE, UH, SENIOR AFFAIRS COMMISSION 2025, UH, ANNUAL REPORT, AND THERE WERE SOME CHANGES OR ADDITIONS ON PAGE THREE.

UM, THE COMMENTS WERE ON THE SECOND PARAGRAPH START, GUIDEHOUSE INC.

WITH THE GOAL OF A SENIOR'S SERVICES STRATEGIC PLAN TO BE SUBMITTED BY MID 2 25.

HOWEVER, DUE TO THE UNEXPECTED DELAY OF THIS CONSULTANT STRATEGIC PLAN, WE WERE SOMEWHAT STYMIED IN THE IMPLEMENTATION OF ANY GOALS THAT IT MIGHT IDENTIFY AND RECOMMEND, AND IT SUGGESTED STRATEGIES TO ACHIEVE SAME TILL LATE DECEMBER 25.

THAT IS AN ADDITION.

YES, CHAIR.

THANK YOU CHAIR.

AT THIS TIME, UM, WE WILL OPEN IT UP FOR PUBLIC COMMENT.

SO AT THIS TIME, UM, FORMER COMMISSIONER IS ABLE TO SPEAK.

OH, SURE.

WE'LL GET TO THAT.

WE WERE DISCUSSION.

THIS IS A HIGHLIGHTED THAT WAS IN THE YEAH, THAT WASN'T WHAT WAS SENT OUT THAT NO, NOT WAS, THAT WAS CHANGED.

IT'S IN THERE, THE ONES YOU PICKED UP TODAY OUT IN BACK.

DID YOU SEE YOUR, YOUR STATEMENT? YEAH.

GOOD.

OKAY.

YEP.

THE ONE, IT'S HIGHLIGHTED ON THE SECOND, ON THE FIRST PAGE I'M TALKING, THERE'S SOMETHING HIGHLIGHTED ON PAGE SIX TOO.

YEAH.

AND WE'LL GET TO, THAT'S ANOTHER SECTION ON PAGE SIX AS WELL.

SIX OR 60? 60.

YEAH.

YEAH.

GOOD MORNING.

GOOD MORNING.

GOOD MORNING.

I, UM, I CAN SEE YOU ON.

GOOD MORNING, EVERYBODY AT HOME TOO.

I, UH, READING OVER THE, UM, SUMMARY OF THE ANNUAL REPORT.

I NOTICED AT THE BOTTOM OF PAGE FOUR IN THE BEGINNING OF PAGE FIVE, THAT PART OF THAT LAST PARAGRAPH IS REPEATED AGAIN.

UM, IT'S JUST A TYPO ERROR, BUT I THOUGHT YOU SHOULD KNOW ABOUT IT.

AND I KNOW THAT THAT IS A ROUGH DRAFT AND IT IS NOT THE FINAL COPY, BUT I WANTED TO PRINT THAT.

OKAY.

OKAY.

SO WHERE, BOTTOM OF PAGE FOUR, SOMETHING ABOUT, UM, X, UH, WHAT IS IT? X EXTRA EXTRAPOLATION AT THE BOTTOM OF PAGE FOUR.

IT'S LIKE LINE FOUR OR FROM THE BOTTOM.

OKAY.

AND THE TOP OF PAGE, MAYBE THAT FIRST TRAY WHERE CATCH UP WITH IT MAY BE CLEANED UP ALREADY.

YEAH, IT LOOKS LIKE THAT MAY HAVE BEEN MAYBE'S ALREADY CAUGHT.

SOMEBODY MAY HAVE ALREADY CAUGHT IT.

IT'S A FOR MATT ISSUE.

IT SOUND LIKE THANK YOU TO MM-HMM .

IT'S ON THE COPY THAT I RECEIVED IN THE EMAIL.

I DON'T SEE IT ON PAGE FORM THE BEGINNING OF PAGE FIVE.

SO LET'S PAGE SIX.

OKAY.

YES, I WAS PART TWO, BUT WE'LL, WE'LL TAKE A LOOK AT IT.

BUT THANK YOU FOR BRINGING YEAH, BECAUSE THIS LOOKS LIKE IT'S FORMAT DIFFERENT THAN WHAT, OKAY.

OKAY.

THANK YOU.

THANK YOU.

THANK YOU AGAIN, DEBBIE.

THANK YOU, DEBBIE.

CONGRATULATIONS.

THANK YOU.

CONGRATULATIONS.

THANK YOU.

EIGHT YEARS.

WOW.

I AM GOING MISS YOU.

SHE WROTE THE BOOK ON I'M NOT GOING SENIOR AFFAIRS.

OKAY, GOOD.

MAY CALL YOUR ATTENTION BACK TO THE REPORT ON PAGE SIX UNDER THE, UM, THE, UH, CARICATURE OF THE HEAD AND THE FOUR DO BLUE DOTS.

THERE IS THE PARAGRAPHS THAT'S BEEN, UH, EDITED, RIGHT, ERIN? IS THAT, WELL, IT, IT DOESN'T HAVE THE EDITS.

THERE WERE SOME EDITS SUBMITTED, SO I DON'T, I DON'T KNOW WHY THEY'RE NOT HERE.

WELL, THERE, OKAY.

LET ME READ WHAT'S UNDER THIS CHART.

A PROFILE OF DALLAS OLDER RESIDENCE.

UH, THE VERY FIRST PARAGRAPH UNDER THAT, AND THAT IS ON PAGE SIX.

SIX.

YES.

THE DEMOGRAPHIC SHIFT HAS IMPLICATIONS FOR PLANNING AND SERVICE DELIVERY, ESPECIALLY IN DISTRICTS AND ZIP CODES

[00:10:01]

WITH HIGHER CONCENTRATIONS OF OLDER ADULTS AS COMPARED TO THOSE WITH LOWER CONCENTRATIONS.

UH, THE TEXAS DEMOGRAPHIC CENTER EXPECTS THE OLDER POPULATION IN TEXAS TO GROW FROM 13% TO 20% OF THE TOTAL POPULATION BY THE YEAR 2035.

TEXAS DEMOGRAPHIC CENTER.

DEMOGRAPHIC CENTER IN HERE'S EXTRAPOLATED THAT MAY BE TO THE POPULATION OF THE CITY OF DALLAS.

THERE WILL BE MORE THAN 300,000, UH, SENIOR ADULTS LIVING IN THE CITY OF 2035.

WOW.

THAT'S A THIRD INCREASE AS, AND TEXAS ANTICIPATES A 20 TO 50% GROWTH IN ITS 65 PLUS POPULATION EVERY DECADE.

DALLAS MUST PROACTIVELY DEVELOP CREATIVE OLDER ADULTS IN DALLAS.

OOPS.

MM-HMM .

MM-HMM .

DID I READ THAT RIGHT? YEAH.

YEAH.

OKAY.

REPRESENT A POPULATION WITH UNIQUE NEEDS THAT MUST BE ADDRESSED AND WITH CONSIDERATION.

ARE THERE VARYING BACKGROUNDS AND EXPERIENCES? ANY COMMENTS? TAB? YES.

TOPIC, TAYLOR.

OFFICER.

SO A COUPLE THINGS.

UM, THERE WAS CONCERN REGARDING, UM, THE WORK CREATIVE AND WHAT THAT MEANT.

I DID SHARE THAT WITH COMMISSIONER KELLY.

AND THEN IN ADDITION TO THIS, UM, THERE WAS ALSO A CONCERN REGARDING THE CITATION IN THAT FEE, WHICH MEANS NO DATE GIVEN.

UM, ALSO SHARED THAT AS WELL.

SO MY RECOMMENDATION THAT I EMAILED OUT WAS ACTUALLY REMOVE THIS PARAGRAPH.

THE RATIONALE BEING IS THAT THERE HAS BEEN STRONG INTEREST JUST TO USE SINCE THIS DATA.

AND SO IF WE'RE GOING TO DO THAT, THIS ALSO COULD BE REMOVED, UM, WITH THE APPROVAL OF, UM, THE COMMISSION AT LARGE.

SO I DID STATE THAT IN THE DRAFT EMAIL THAT I SENT OUT TO EVERYONE.

UM, BUT ONCE AGAIN, IN THE NOTES IT DID SAY MY RECOMMENDATION WAS TO MOVE THIS INSIDE OF THE NOTES OF THE DOCUMENT.

SO PUT IT IN, BUT PUT IT IN THE NOTES.

NO, NO, NO, NO.

MY RECOMMENDATION IS TO REMOVE THIS, REMOVE THIS, LIST IT IN THE YES.

DID YOU ALL RECEIVE THE DRAFT THAT HAD RIGHT NOTIFICATION ON? THERE WAS LIKE A LITTLE COMMENT FROM ME AND THAT COMMENT STATED TO REMOVE SINCE THERE HAS BEEN CONCERN ABOUT US USING, UM, OTHER DATA SOURCES, UM, OUTSIDE OF THE CENSUS DATA.

OKAY.

WELL, I'M, IT IS IT, IS THAT DATA SOURCE THAT YOU'RE SPEAKING OF IN THE REPORT SOMEWHERE? SO THIS PARTICULAR DATA SOURCE WAS NOT, THIS WAS A PART OF THE REQUEST TO UPLIFT THIS FROM THE DRIVER? NO, I'M ASKING THE, THE, THE, THE DATA THAT YOU'RE TALKING ABOUT USING INSTEAD OF, IS THAT DATA SOURCE IN THIS REPORT SOMEWHERE? SO THE REMAINDER OF THE DATA IS SENT DATA AND YES, IT'S IN GONNA BE IN THE APPENDIX.

OKAY.

IT'S IN THE APPENDIX OF THE REPORT.

CORRECT.

IT WILL BE IN THE APPENDIX OF THE REPORT.

IT, YOU ALL DON'T SEE IT THERE, BUT WE DO HAVE A DRAFT VERSION THAT WILL BE IN THE APPENDIX OF THE REPORT WITH CENSUS THAT THE MOST CURRENT CENSUS PROFILE.

AND YES.

TAYLOR, JUST TO CLARIFY, BUT ON PAGE FIVE, THAT CENSUS DATA IS REFERENCED AS PART OF THE BODY OF THE THAT IS CORRECT.

YES, THAT IS CORRECT.

JUST THE DETAIL CORRECT.

IS WHAT WILL BE IN THE EVENT.

THAT IS CORRECT.

OKAY.

THANK YOU.

YOU'RE WELCOME.

WHERE, WHERE DID THE DATA COME FROM THAT YOU'RE RECOMMENDING BE REMOVED? SO THIS IS CAME, THIS WAS UPLIFTED FROM THE STRATEGIC PLAN.

THAT WAS A, THAT WAS AT THE REQUEST.

I BELIEVE, IF I'M NOT MISTAKEN, COMMISSIONER HARPER OR ROBERTS VERY EARLY VERSION ACTS THAT THAT INFORMATION FROM THE, UM, STRATEGIC PLAN BE ADDED TO THIS.

THE DEMOGRAPHIC THAT, I MEAN, EXCUSE ME, THE DISABILITY DATA ALONG WITH SOME OF THE DEMO, UM, WITH SOME OF THE DEMOGRAPHICS AS WELL WAS REQUESTED TO BE ADDED, NOT UPLIFTED.

ALONG WITH THAT DATA CAME THIS PARAGRAPH.

AND THEN THERE WAS CONCERN THAT THIS PARTICULAR PARAGRAPH WAS BEYOND CENSUS DATA.

SO BECAUSE OF THAT, I RECOMMEND THAT WE UPLIFT THIS FROM THE ANNUAL REPORT.

IF THE SENIOR AFFAIRS COMMISSION HAVE CONCERNS ABOUT UTILIZING A DIFFERENT DATA STORES.

I HAVE A QUESTION IF I MAY.

UM, SO WHAT WE HAVE HERE IS WE MAKE A RECOMMENDATION BEYOND THE DATA.

SO, UH, WOULD WE LOSE THE RECOMMENDATION WITH JUST HAVING THE DATA, UM, IN THE APPENDIX? OKAY.

LET'S THE NOTICE THAT WE'RE SAYING HERE THAT THE INFORMATION WE HAVE HAS IMPLICATIONS FOR PLANNING AND SERVICE DELIVERY.

SO THAT'S MY CONCERN.

SO WE WOULD BE LOSING EDITORIAL COMMENT ON THE DATA IF WE REMOVE THIS.

AM I CORRECT, TABITHA? WELL, I DON'T NECESSARILY THINK THAT THAT'S, YOU KNOW, THAT YOU COULD REMOVE IT AND STILL LEAVE.

UM, YOU COULD LEAVE A SENTENCE OR TWO, OR WE CAN REWRITE WITHOUT IT.

AND I'M HAPPY TO LEAVE THIS IN HERE.

THERE WAS, THERE WAS JUST

[00:15:01]

CONCERNS.

I HAD TWO DIFFERENT CONCERNS AMONG, I BELIEVE COMMISSIONER FREEMAN ALSO SHARED CONCERNS ABOUT UTILIZING RESOURCES BEYOND CENSUS DATA.

SO I'M HAPPY TO KEEP THIS IN HERE, BUT IF THIS WAS MY CONCERN WAS BASED ON, UM, THE INFORMATION THAT I RECEIVED VIA EMAIL.

SO, SO THE CONCERN IS THE TEXAS DEMOGRAPHIC CENTER VERSUS THE CENSUS DOWN.

I'M JUST TRYING TO FIGURE OUT WHAT THE, CAN I CLARIFY? SURE.

I WAS CONCERNED BECAUSE I JUST HAVE NEVER SEEN THIS DATA BEFORE.

OKAY.

YOU DIDN'T KNOW WHERE IT CAME FROM.

AND THERE WAS SOME DATA IN THE ORIGINAL DRAFT THAT SEEMED LIKE IT WAS OUTDATED.

OKAY.

IT WAS REFERRING TO 2020 CENSUS DATA MM-HMM .

AS OPPOSED TO THE MOST RECENT, WHICH WE'VE ALREADY RIGHT.

INCLUDED IN OTHER REPORTS WE'VE RIGHT.

SO THE ACS DATA, AND SO IT WAS JUST THE CONGLOMERATION OF OLD DATA AND NEW OLD DATA THAT WAS OUTDATED.

UHHUH, AND NEW DATA THAT I DIDN'T KNOW WHERE IT WOULD COME FROM BECAUSE WHEN THIS WAS UPLIFTED THE CENSUS, IT ATHE IT WASN'T OUT YET AT THAT TIME.

SO THERE WAS SOME OLDER DATA THAT HAD TO BE REFRESHED BECAUSE WHEN IT WAS WRITTEN UP, ORIGINALLY OUT OF THE DOC DOCUMENT, WE LIFTED IT FROM THE A CS DATA WAS NOT OUT.

OKAY.

AND THAT'S WHAT CAUSED MY CONFUSION IS BECAUSE WE WERE ACTUALLY CONFLICTING WITH INFORMATION WE'D ALREADY SHARED.

OKAY.

SO THAT HAS BEEN UPDATED.

SO THE AC S UM, CENSUS, THIS DATA WAS UPDATED AS YOU ALL CAN SEE REFLECTED IN THE PROFILE.

SO I GUESS THE QUESTION IS NOW TO THE COMMISSION IF THEY WANT TO KEEP THIS INFORMATION A QUESTION.

YEAH, WE HAVE A QUESTION, PHYLLIS.

YEAH, I WAS JUST TRYING TO GET AN UNDERSTANDING.

PHYLLIS NEEDS DISTRICT FOUR.

UM, I WAS JUST TRYING TO GET AN UNDERSTANDING WITH THIS PARAGRAPH RIGHT HERE IS ARE YOU SAYING THAT WE CAN GO BEYOND WHAT WE HAVE HERE OR THEY WANT TO KEEP IT IN A BOX? LIKE DON'T USE, BUT THAT'S WHAT I'M TRYING TO GET AN UNDERSTANDING.

IF WE GET THAT UNDERSTANDING, THEN WE'LL KNOW WE VOTING FOR.

SO LET ME JUST SAY MY PIECE.

I THINK WITH THIS, IF YOU'RE SAYING LET'S GO OVER AND ABOVE JUST THE CENSUS, THEN WE OUGHT TO BE ABLE TO DO THAT.

BECAUSE I'M GONNA TELL YOU A SECRET.

I GOT THIS FROM MY FORMER A COUNCILWOMAN.

EVERY TIME SHE SAY SOMETHING, SHE SAY HALF US AIN'T GONNA BE HERE.

NO WAY.

I JUST LIKE THAT.

I'M SORRY.

PUT THAT ON THE RECORD.

.

BUT WE WON'T BE HERE BECAUSE WE ARE OLDER.

BUT I'M SEEING YOU SAYING PEOPLE ARE LIVING LONGER AND WE NEED TO REACH OUT TO HER MORE.

SO IF THAT'S WHAT THIS SAYING RIGHT HERE, IF THIS IS WHAT THIS SAYING, I THINK WE KEEP IT IN THERE BECAUSE WE CAN GO BEYOND WHAT JUST WHAT WE SEE FOR THE CENSUS.

I'M GONNA BE, PEOPLE ARE LIVING LONGER, WE GOTTA REACH OUT TO 'EM AND I LIKE IT.

OKAY.

LEMME CALL THE QUESTION.

YES.

YEAH, YOU CORRECT.

MINE WAS UNDERSTANDING THE QUESTION IS, DO WE LEAVE THIS PARAGRAPH IN AS IT IS IN THE BODY OF THE REPORT? YES.

OR WE PUT IT IN THE NOTES TO THIS REPORT.

YES.

AND THEN THE QUESTION NO, NO, NO.

THE QUESTION IS, DO WE JUST LEAVE IT HERE, TAKING IT OUT? ARE WE TAKING IT OUT OR JUST LEAVE IT HERE? THANK YOU.

THERE WAS ALSO A CONCERN ABOUT THE TERM CREATIVE AND SO I CAN ADD AN EXTRA WORK THERE, BUT I WOULD NEED TO AMEND IT AND YOU ALL GIVE ME THE RIGHT TO DO THAT.

OR SO'S WRONG WITH IT.

IT'S AN EXTRA, WELL, IT DOESN'T MAKE SENSE.

DOESN'T MAKE SENSE.

OKAY.

DEVELOP VOTE.

OKAY.

IT'S NOT LITERATE.

I IT'S RIGHT OR THAT'S MY, THAT'S WHAT I RESPONDED TO AND I KNOW THAT'S WHAT, ALRIGHT, LET'S TAKE THE EASY QUESTION FIRST, I THINK IS IN THIS PARAGRAPH, WHETHER WE USE IT OR NOT, THE NEXT TO THE LAST LINE, SECOND WORD OVER IS CREATIVE.

IT IS NOT GRAMMATICAL.

WE NEED TO, IT ACTUALLY IS OR NOT.

WHAT? IT JUST DOESN'T.

YES.

DEVELOP CREATIVE, OLDER ADULTS, PLEASE.

I'M AN OLDER ADULT.

DEVELOP, WHERE'S CREATIVE, WHAT REFER TO I'M SURE USE TO SUPPORT A PROGRAM CALLED MARKETING, ET CETERA.

SO IT'S REALLY SAYING THAT WE NEED TO TARGET, UM, STRATEGIES OR CLEAR STRATEGIES TO SUPPORT OVERDOSE AS THEY AGE.

THAT'S WHAT IT'S REALLY SAYING.

BUT IF THAT TERM IS CONCERNING, WE CAN ALSO REVISE THAT SENTENCE.

UM, IF THAT'S HELPFUL, IF YOU ALL WOULD LIKE TO LEAVE THAT IN.

SO WHAT WOULD YOU ADVISE IT TO SAY? YOU HAVE A PERCENT YEAH.

AN AI VERSION OF THIS OR YOU GOING TO NO, NO, NO, NO.

I, I THINK I CAN STATE WHAT I WRITE OR YOU GUYS CAN GIVE ME THE AUTONOMY AS WE JUST DISCUSSED.

OF, OF CONCERN.

THE WORD CREATIVE AND DEVELOPED.

YES.

CAN I LITERALLY, YES.

I I'M THE ONE THAT, YOU KNOW, LISA'S PROBLEM.

GO AHEAD MYSELF AND, AND, AND, UH, LISA, NUMBER ONE I IS THAT YOUR AS COMPARED TO THOSE WITH LOWER LOWER WHAT? LOWER IS AN ADJECTIVE.

I'M SORRY.

I WAS NEVER A SCHOOL TEACHER, BUT I DID PAY ATTENTION AND GRAMMAR.

OKAY.

IT SHOULD JUST ADD LOWER CONCENTRATIONS.

I MEAN, THAT'S JUST TO MAKE IT LITERATE.

UM, I DIDN'T KNOW WHAT ND STANDS FOR AND THANK YOU FOR INTERPRETING THAT FOR, OR YEAH, NOT JUST INTERPRETING, BUT EXPLAINING THAT.

OKAY.

THEN THIS OTHER SENTENCE, WHICH, UM, MISS COMMISSIONER KELLY REALLY CAUGHT IT SAYS, DALLAS MUST PROACTIVELY DEVELOP CREATIVE OLDER ADULTS IN DALLAS

[00:20:01]

REPRESENT A POPULATION.

IT'S NOT, IT, MAYBE IT'S SUPPOSED TO SAY REPRESENTING A POPULATION.

YOU DIDN'T FINISH THE SENTENCE, READ THE WHOLE SENTENCE, YOU STOPPED.

DALLAS MUST PROACTIVELY DEVELOP CREATIVE OLDER ADULTS IN, IN, AGAIN, IN DALLAS, REPRESENT A POPULATION WITH UNIQUE NEEDS THAT MUST BE ADDRESSED AND CONSIDERATION FOR THE, I DON'T KNOW.

I MEAN, MAYBE THERE'S SUPPOSED TO BE A COMMA AFTER DALLAS.

REPRESENT IS A SECOND THOUGHT.

OKAY.

I DON'T KNOW.

SOMEBODY ELSE I'VE BEEN, I'VE BEEN, IT JUST NEEDS A CHANGE.

IT JUST NEEDS TO MAKE SENSE.

I THINK THAT'S WHAT LISA WAS TRYING TO SAY.

SHE HEAD YES.

RIGHT.

THAT'S WHAT WE GOING VOTE ON.

I'VE BEEN ADVISED WE NEED AS A RULE OF ORDER TO DECIDE IF WE WANT TO KEEP THIS AT ALL, EITHER IN THIS BODY OR IN THE NOTES.

SO THAT IS THE QUESTION.

NO, NO, IT'S NOT THE NOTES.

THE NOTES IS NOT A NOTES IS NOT CONSIDERATION.

NO.

THANK YOU.

YOU SAID THANK YOU.

OKAY.

JUST KEEP IT OR LEAVE IT.

I MEAN JUST KEEP IT OR THROW IT.

YEAH, THAT'S WHAT, SO DO WE TALK THROUGH THE VOTE TO KEEP IT OR LEAVE IT? THAT'S THE VOTE.

SO WE HAVE MOTION FROM LUKE PAY THAT SAYS WE VOTED KEEP THROW IT, KEEP IT OR THROW IT.

DELETE IT.

NEED TO KNOW WHICH YOU WANT AND YOU'RE GONNA KEEP IT OR THROW IT.

ALRIGHT.

SO THIS IS THE FIRST VOTE.

WE'RE GONNA VOTE.

YEAH.

OKAY.

ALRIGHT.

MM-HMM .

ALRIGHT.

HOW MANY ARE IN FAVOR OF KEEPING IT? AYE, RAISE.

I RAISE MY HAND.

THREE SIX PASSED.

SEVEN EIGHT.

PORTIA, ARE YOU? NO.

OKAY.

LISA, ARE YOU VOTING TO DO LIST? SHE VOTED YES.

SHE VOTED YES.

OKAY.

WHO COUNTED THOSE? WAS THAT NINE? YEAH, WE GOT A MAJORITY.

OKAY.

.

THANK YOU.

SIMPLE MAJORITY.

OKAY.

THAT'S A KEY.

ALRIGHT, THANK YOU.

SO THE NINE POSITIVE VOTES.

HAVE IT.

THANK YOU ALL.

NOW THE NEXT DECISION IS WHAT THE WORDING WOULD BE RIGHT NOW.

DOES IT NEED TO BE EDITED WITH YOUR EDITING? WELL, OR DO, ARE WE GONNA SELECT THE WORDING? THE COMMISSION CAN TAKE TIME AS OF RIGHT NOW TO GIVE ME THE LANGUAGE THAT YOU WOULD LIKE TO UTILIZE OR YOU CAN GIVE ME.

WHY DON'T WE GIVE HER SOME TIME TO DRAFT IT? WELL, LISA SENT EDITS AND I SENT EDITS SO I I DIDN'T HAVE AN EDIT OF WHATEVER FOR THE LANGUAGE.

LISA, DID YOU NOT SEND EDITS? I THOUGHT LISA SENT EDITS.

MAKE IT.

YOU DIDN'T.

SHE JUST CAUSED THE PROBLEM.

OKAY.

? NO, I DIDN'T SEND AN EDIT.

I JUST WANTED SEE, KNOW WHAT I WAS TRYING, I JUST WASN'T UNDERSTANDING IT.

IT DOESN'T MAKE SENSE.

YOU'RE RIGHT.

SENSE TO ME.

SENSE? AIN'T YOUR TEACHER.

I MEAN, I'M AN EDUCATOR.

WE'VE GOT A A BIT A BUSY PROGRAM HERE.

DEBBIE, ARE YOU DEBBIE? HAVE A COMMENT? I WAS POINTING TO DEBBIE.

SHE HAD A HAND.

I DIDN'T SEE IT.

THANK YOU.

OKAY, I CAN READ THIS.

I JUST WANT HAS THE EDITS ALL DEBBIE HAS A QUESTION.

SHE'S, I DON'T DO NOTHING TO IT.

YEAH, I HAVE A QUESTION.

UM, SINCE THIS IS THE ANNUAL REPORT FOR 2025, ON PAGE FOUR YOU HAVE THE COMMISSIONER MEMBERS, I'M SORRY, THE COMMISSIONER'S EAST DISTRICT AND YOU'RE SHOWING MY DISTRICT IS VACANT.

IT WAS NOT VACANT IN 2025.

IT IS VACANT AS OF 4 26 LAST WEEK.

CORRECT.

OKAY.

THIS IS THE 2025 REPORT.

YES.

IT'S SHOWING MY MS. AUSTIN SHOULD BE LISTED BY.

THAT SHOULD BE LISTED.

OKAY.

THANK YOU.

OKAY, SO BACK TO THE EDIT.

BACK TO THE EDIT.

ALRIGHT.

WE HAVE A VOTE TO DO THE, UM, EDIT.

OKAY.

WHAT'S THE PROBLEM? THE CREATIVE OR THE COMMENTS? A PERIOD.

IT DOESN IT JUST DOESN'T MAKE WHAT WHAT, WHAT IS IT TRYING TO SAY? WOULD SOMEONE EXPLAIN TO ME WHAT WE'RE TRYING TO SAY? SO YOU SAYING BECAUSE I DON'T UNDERSTAND COHESIVE SENTENCE, IT MAKES SENSE SO ANYBODY CAN PICK IT UP AND READ AND UNDERSTAND IT.

AND THE REASON I KNOW THAT, 'CAUSE OKAY, I'M NOT A LAWYER OR ANYTHING, BUT I AM AN COURT DEVIL AND WHAT THEY TEACH IS TO SAY YOU HAVE TO WRITE, BUT ANYBODY CAN PICK IT UP AND KNOW WHAT YOU'RE TALKING ABOUT.

SO THAT'S THE PROBLEM WE HAVE HERE WITH YOU ALL WITH THIS.

I DON'T UNDERSTAND IT.

SO THAT'S IT.

HE PICKED UP, READ IT, DIDN'T UNDERSTAND IT.

LET'S GO BACK, LET'S GO BACK TO THE QUESTION AT HAND TAB.

MAY I RECOMMEND THAT? UM, THANK YOU.

WE KEEP TOO MUCH TIME ON THIS.

WE ADD THE WORD CONCENTRATION TO THE END OF, UM, THAT FIRST SENTENCE.

OKAY, THANK YOU.

YOU, UM, THEN I RECOMMEND THAT WE, UM, KEEP THE SECOND SENTENCE.

OKAY.

I RECOMMEND THAT WE ALSO READING AS I'M GOING TO.

OKAY.

SO

[00:25:01]

WE CAN ALSO DELETE, UM, THE FIRST PORTION IF THAT'S A CONCERN, FIRST PORTION OF THE LAST SENTENCE AS TEXAS DEVELOPED AND YES, THAT IS CORRECT.

AND AFTER THAT FIRST COUNT, COMMA, WE CAN START A NEW SENTENCE THAT SAYS DALLAS MUST PROACTIVELY DEVELOPED, UM, PROGRAMMING STRATEGIES TO SUPPORT UNIQUE NEEDS OF OLDER ADULTS.

I THINK THAT'S GREAT BECAUSE THAT'S EXACTLY WHAT WE WANNA SAY.

THAT WORKS TOTALLY TABITHA WITH CONSIDERATION FOR THEIR VARYING BACKGROUNDS.

YEAH, WE CAN ADD THAT.

JUST LIKE THAT.

ABSOLUTELY.

GOOD JOB, TABITHA.

GOOD JOB.

THAT'S OKAY.

ANY QUESTIONS ABOUT THAT READING? DO YOU NEED IT AGAIN? ANYONE IN THE READ IT ONE MORE TIME? YEP.

ONE MORE TIME.

PAY ATTENTION.

NO, WE'LL SEE IT.

OKAY.

OKAY.

SO WE'RE GONNA START WITH THE FIRST PARAGRAPH THAT SAYS THIS DEMOGRAPHIC SHIFTS HAS IMPLICATIONS FOR PLANNING AND SERVICE DELIVERY, ESPECIALLY IN DISTRICT AND ZIP CODES WITH HIGHER CONCENTRATIONS OF OLDER ADULTS AS COMPARED WITH THOSE WITH LOWER CONCENTRATION.

CONCENTRATION, EXCUSE ME, THE TEXAS DEMOGRAPHIC CENTER EXPECTS THAT OLDER ADULT POPULATIONS AND DETECTIVES WILL GROW FROM 13% TO 20% OF THIS TOTAL POPULATION BY 2025.

CITED THERE.

PERIOD.

OKAY.

THEN FROM THERE WE'RE GONNA SAY, EXTRAPOLATE TO THE POPULATION OF THE CITY OF DALLAS, THERE WILL BE MORE THAN 300,000 OLDER ADULTS LIVING IN THE CITY BY 2035.

PERIOD.

WE'RE GOING TO SKIP ALL UP UNTIL THE FIRST COMMA AND SAY, DALLAS MUST PROACTIVELY CREATE A, EXCUSE ME.

DALLAS MUST PROACTIVELY DEVELOP, UM, SERVICES AND PROGRAMS TO REPRESENT A POPULATION WITH UNIQUE, UNIQUE NEEDS THAT ADDRESS, UM, ADDRESS CONSIDERATION FOR THEIR VARYING BACKGROUND AND EXPERIENCES.

THAT'S SMOOTH.

WILL THAT WORK? UHUH? I'M READING THIS.

I THINK THAT SIMMONS, IT GOES, IT FLOWS RIGHT INTO THAT.

JUST TO TAKE THAT WHOLE THING OUT.

WHAT YOU WERE TALKING ABOUT, UM, AS TEXAS ANTICIPATED A TWIN TO 50 GROWTH, IT IS 65 PLUS POPULATION EVERY DECADE.

DALLAS MUST, I THINK IT FLOWS IN NOW.

I I I'VE BEEN TO SCHOOL TOO WHEN I GOT NO EDUCATION, BUT I THINK IT FLOWS AND IT BRIDGES WHAT YOU'RE TALKING ABOUT, BUT YOU'RE TALKING ABOUT THE OLDER POPULATION GETTING OLDER AND WHAT WE NEED TO DO WITH 'EM.

OKAY.

SO I, FOR ME, WITH MY EDUCATION TOO, I THINK IT FLOWS RIGHT IN 'CAUSE IT BRIDGING THAT, UH, SENTENCE THAT, AND ABOUT I GOT, UH, YOU TAKE IT OUT AND WE RE VOTE, BUT I THINK IT S IT SENTENCE THAT THAT PART OF THE SENTENCE WASN'T THE PROBLEM.

OKAY.

SO WE CAN KEEP THAT EVERYONE AGREES AND I'LL, WHAT WAS THE PROBLEM? DEVELOP PROGRAM SERVICES AS I, OKAY, WELL YOU DON'T NEED TO WORD.

SHE SAID THIS IS A WORD.

YOU DON'T NEED THE WORD AS AS THE BRIDGE.

YOU JUST NEED TO WEAR TEXAS.

OKAY.

ANTICIPATES TOO MANY PEOPLE.

OKAY.

OKAY.

ALRIGHT.

DO WE HAVE A FINAL DECISION ON THIS? DO WE, AND I CAN READ THAT BACK.

WHO'S GONNA READ IT ONE MORE TIME? JUST ONE MORE.

AND PHYLLIS PHYLLIS'S SUGGESTION WAS TO PUT THAT BACK IN AND DAVID'S ABOUT TAKING OUT THE WORD, UH, AS AS THANK YOU.

OKAY.

VERY SHORT.

SO WE'RE GONNA READ IT ONE MORE TIME, THEN WE'RE GONNA HAVE A VOTE FOR THIS CHANGE.

HERE WE GO.

WE'RE GONNA START FROM THE VERY BEGINNING.

THANK YOU.

THIS DEMOGRAPHIC SHIFT HAS THE IMPLICATION FOR PLANNING, UM, AND SERVICE DELIVERY, ESPECIALLY IN DISTRICT AND ZIP CODES WITH, WITH HIGHER CONCENTRATION OF OLDER ADULTS AS COMPARED TO THOSE WITH LOWER CONCENTRATION.

THE TEXAS DEMOGRAPHIC CENTER EXPECTS THE OLDER ADULT POPULATION IN TEXAS TO GROW FROM 13% TO 20% OF THE TOTAL POPULATION.

BY 2035, EXTRAPOLATED TO THE POPULATION OF THE CITY OF DALLAS, THERE WILL BE MORE THAN 300,000 OLDER ADULTS LIVING IN THE CITY BY 2025.

TEXAS ANTICIPATE, EXCUSE ME, 35.

TEXAS ANTICIPATE, UM, A 20 TO 50% GROWTH IN IS 65 PLUS POPULATION EVERY DECADE.

DALLAS MUST PROACTIVELY DEVELOP PROGRAMMING SERVICES IN DALLAS TO REPRESENT A POPULATION WITH UNIQUE NEEDS THAT ADDRESS AND MAKE CONSIDERATION FOR THEIR VARIOUS BACKGROUNDS AND EXPERIENCE.

WILL THAT WORK TO CHANGE ? YEAH.

I LOVE, BUT I'M CAN'T, I'M NOT TRYING TO BE FUNNY, BUT IT WORKS.

IT WORKS.

IF WE'RE GONNA WEEK ON WORDS GUYS, SERIOUSLY NOW AT THE FLOOR, I'M JUST SAYING, DO WE ASSUME THAT EVERYBODY KNOW WHAT CONCENTRATIONS ARE? ARE YOU TALKING ABOUT THE HIGHER LEVEL PEOPLE FROM THE HIGH PEOPLE? IS THAT THE WORD CONCENTRATION MEANS? YEAH.

SO WE GOT TO ASSUME EVERYBODY KNOW, BUT THE WORD CONCENTRATION

[00:30:01]

MEAN, AND I JUST WANT TO SAY THAT AND I'M TOO BIT WELL, BECAUSE IT'S FRAME IN THE WORDS DISTRICT AND ZIP CODES, WHICH INDICATES OF, SO WHEN THEY SAY CONCENTRATION, WHAT THE PEOPLE GET THIS LIKE, LIKE I HAVE A LOWER LEVEL OF PEOPLE AND MY CONSTANT, I DON'T KNOW.

NO CONCENTRATION IS, BUT I'M NOT GONNA SEE SIT HERE AND SAY WE NEED TO CHANGE THAT WORD.

I'M JUST SAYING THAT IT JUST MEANS THAT THERE'S, THERE'S, I'M GONNA CALL THE VOTE, CALL THE VOTE AND CALL THE VOTE ON THIS QUESTION.

CALL THE VOTE.

CALL THE VOTE.

YES.

WE DISCUSSING THE AMENDMENTS.

UM, JUST TO MAKE SURE WE WANNA, WE DON'T, WE CAN EITHER VOTE ON EVERY AMENDMENT MADE OR YOU CAN VOTE AS A TOTAL, UH, WITH THE ENTIRE DOCUMENT.

SO YOU WANNA KEEP GOING? ONE WHAT? OH, VOTE ON OCTOBER.

SO YOU'RE SAYING WE NEED TO VOTE ON THIS OTHER ONE HIGHLIGHTED UP HERE TOO? YEAH.

SO WHATEVER EDITS ARE GOING TO BE MADE.

OKAY.

YOU CAN CALL EACH ONE OF THEM OUT AND THEN BARBARA VOTES OR YOU CAN VOTE.

WELL, CAN WE JUST VOTE ON IT AS AMENDED? SO, SO TABITHA, YOU'RE SAYING WE CANNOT GIVE YOU PERMISSION TO DO THIS EDIT.

YOU ABSOLUTELY CAN'T GIVE ME THE AUTHORITY TO MAKE AN AMEND.

THANK YOU.

THANK YOU.

I WOULD LIKE TO JUST PROPOSE ONE OTHER, IT'S REALLY AN ADDITION TO THIS THAT'S NOT INCLUDED BECAUSE I SENT THE WRONG INFORMATION.

BUT, UM, IS, IS THAT OKAY, MIKE? OKAY.

UNLESS YOUR YEAH, THIS IS, I DON'T THINK IT'S CONTROVERSIAL.

UM, YESTERDAY.

WHAT PAGE? IT IT'S NOT, I'M SAYING I WANNA ADD SOMETHING IN.

I WANNA ADD TO THE APPENDIX.

THERE WAS AN ARTICLE IN YESTERDAY'S DALLAS MORNING NEWS THAT WAS, I ONLY READ IT ONCE, BUT I FOUND IT PROFOUND AND DISTURBING.

AND, UM, IT, IT RELATES TO, IT SAYS THERE'S, IN IT SPEAKING TO DFW, NOT JUST DALLAS AND DFW OVER THE LAST DECADE, THERE HAS BEEN A 75% INCREASE IN THE NUMBER OF SENIORS IN POVERTY.

I MEAN, THAT'S STARTLING TO ME.

AND SO I, I SENT THE, THE, I THOUGHT I SENT THE, UH, THE, THE, THE, A COPY OF THE REPORT FROM THE DALLAS MORNING NEWS TO AMERICA.

BUT I, I SENT THE WRONG DOCUMENT, BUT I WOULD LIKE TO ASK THAT WE INCLUDE THAT.

I KNOW Y'ALL DON'T SEE IT, BUT IT WAS A PROFOUND, UH, ARTICLE WRITTEN BY TWO JOURNALISTS IN THE DA WITH THE DALLAS MORNING NEWS AND THE, THE FACT THAT THE POVERTY RATE FOR SENIORS HAS INCREASED 75% IN THE LAST 10 YEARS.

AND I KNOW OUR OTHER DATA THAT WE'VE GOTTEN IN THE PAST HAS SPOKEN TO THE FACT THAT SENIORS IS THE ONE GROUP WHERE POVERTY LEVEL IS INCREASING.

I THINK THIS IS EXTREMELY IMPORTANT AS WE PROCEED IN OUR CONCERNS.

SO I WOULD JUST LIKE TO ASK THAT ON FAITH, YOU, UH, ALLOW THAT PARTICULAR ARTICLE TO BE PUT IN THE APPENDIX.

HAVE YOU FOUND IT? I FOUND IT.

I LIKE THAT.

I LIKE THAT BECAUSE YOU USED THE WORD POVERTY, NOT CONCENTRATION.

SO WHEN PEOPLE READ, I JUST, I LIKE, I THINK IT STIR UP WELL DISCUSS POP CONCENTRATIONS LATER.

OKAY.

LET ME, LET ME SEE IF WE CAN CODIFY THE QUESTION HERE.

AH, WE'RE GOING TO VOTE ON TWO AMENDMENTS THAT WE'VE SEEN HERE.

ONE WILL BE EDITED BY TABITHA.

NUMBER TWO.

OH, NUMBER THREE WE'RE VOTING ON, WE ALL VOTED ONE VOTE ON THIS.

WE CAN.

OKAY.

AND THE THIRD ONE WOULD BE THE ADDITION OF THIS DALLAS MORNING NEWS ARTICLE OF YESTERDAY POINTING OUT THE SIGNIFICANT INCREASE IN POVERTY AMONG OUR CONSTITUENTS.

I JUST WOULD ENCOURAGE IF THERE'S ANY MORE, IF WE'RE, HAVE WE COMPLETED LOOK INTO RELEASE? OH, GOOD QUESTION.

IF THERE'S ANY ADDITIONAL EDITS WE NEED TO EVOKE EVERYTHING.

ALRIGHT, GOOD.

MARILYN, YOU'RE QUESTION ABOUT WHERE'S TALKING ABOUT THE, UM, GOD GUARD HOUSE? WHAT PAGE? GOD HOUSE.

I DON'T REMEMBER WHAT PAGE, PAGE THREE, FRONT PAGE THREE.

UH, TRYING TO SEE, UM, WHEN WE RECEIVED THIS INFORMATION TO MAKE SURE THAT ON THE STAFF PART, THAT IT WASN'T YOU GUYS' FAULT THAT WE RECEIVED IT LATE.

RIGHT.

SO IN ACTUALITY, JUST TO KEEP IN MIND THAT GUIDEHOUSE, UM, DID SUBMIT DRAFTS TO ME, UM, EARLIER THAN DECEMBER.

MM-HMM.

AS YOU ALL CAN RECALL MM-HMM.

LATE SUMMER, UM, DEPUTY DIRECTOR YAJA DID COME TO THE COMMISSION AND SHARE THAT DUE TO THE FEDERAL DIRECTIVES.

WE WERE REVIEWING ALL DOCUMENTS AND THERE WERE ADDITIONAL PHASES BECAUSE WE WERE A PART OF THE PLANS PHASE, WE WERE LATER IN THE PROCESS.

SO THAT ENTIRE, UH, REVIEW TOOK LONGER THAN EXPECTED, MEANING THAT WE HAVE TO LOOK THROUGH THE ENTIRE PLANS FOR TERMS THAT WOULD IMPACT, UM, THE FEDERAL DIRECTIVE SUCH AS EQUITY AND OTHERS.

AND SO WE HAVE TO LITERALLY TAKE PIECE BY PIECE, LINE BY

[00:35:01]

LINE WITHIN THE PLAN.

SO THAT DID COST US TO HAVE, UM, PRESENT THE DRAFT FOR LATER THAN EXPECT IT.

UM, BUT THAT WAS ALSO REGARDING THE FEDERAL DIRECTORS THAT WE RECEIVED AS THE CITY AND NOT BECAUSE OF THAT HOUSE.

THAT'S WANTED TO MAKE SURE THAT, BECAUSE IT SEEMED LIKE IT WAS YOUR FAULT.

I MEAN, BUT IT WASN'T.

I WILL ALLOW THE CONDITION TOO.

OKAY.

I MEAN, TO ME, WELL, I DON'T THINK IT WAS STAFF'S FAULT.

I I DO REMEMBER WHAT, WE'RE SUPPOSED TO GET A SOMETHING IN APRIL OR JUNE AND WE DIDN'T GET IT TILL LATER.

MIDDLE OF, I MEAN, THERE WERE DELAY.

THERE WAS DELAY, BUT THE, THE GI, I MEAN, I KNOW WE DIDN'T GET IT DECEMBER.

I FORGOT ABOUT THE FIFTH.

YEAH.

BUT IT WASN'T PHYSICAL.

I DIDN'T WANT IT TO TO READ AS IF TO READ.

DO YOU THINK IT DOES FOLKS? IT DOES THOUGH.

THE CONSULTANTS DELAYED IT.

IT WASN'T, THERE WAS, THERE WAS A DELAY, UM, WITH OUR CONSULTANTS, HOWEVER, THE, THE VAST DELAY, LARGER DELAY WAS DUE TO THE DIRECTIVE THAT WOULD THE FEDERAL GOVERNMENT DIRECTOR.

AND SO I AGREE WITH MARION.

I THINK IT SOUNDED LIKE IT WAS ALL THE CONSULTANT'S FAULT, RIGHT? AS OPPOSED TO THE COMBINATION OF THE CONSULTANT RUNNING LATE AS WELL AS THE FEDERAL GOVERNMENT DIRECTIVE, THAT CAUSED A VERY LENGTHY DELAY IN BEING ABLE TO RELEASE THE REPORT TO THE COMMISSION.

OKAY.

SO THEY NEED TO BE REPHRASED OR REWORD.

MAYBE WE JUST ADD THE CONSULTANT STRATEGIC PLAN AND FEDERAL OR DIRECTIVE.

WHAT WAS DIRECTIVE DIRECTIVES WAS DIRECTIVE.

I WOULD TAKE LEGAL, LEGAL COUNSEL ON HOWEVER WE SAY THAT SURELY NOT.

I KNOW SHE WENT TO LAW SCHOOL FOR THIS IT, IT'S NOT REALLY MY PLACE TO GIVE THAT KIND OF ADVICE, BUT I IT SOUNDS LIKE YOU GUYS ARE WANTING TO SAY, HOWEVER, DUE TO THE UNEXPECTED DELAY OF THIS CONSULTANT'S STRATEGIC PLAN, UM, DUE TO THE CHANGE IN FEDERAL DIRECTIVES.

WELL, IT WAS A COMBINATION OF THE, THE, THE CONSULTANT WAS DELAYED PLUS THEN AFTER THEY DID FINISH LATE FEDERAL GOVERNMENT DIRECTIVE COMBINATION.

SO, HOWEVER, DUE TO A COMBINATION OF UNEXPECTED DELAYS FOR THE STR, THE CONSULTANT STRATEGIC PLAN AND FEDERAL DIRECTIVES, THERE YOU GO.

WE ARE SOMEWHAT .

WRITE THAT DOWN.

.

I JUST WANNA SAY THAT IT DOES READ THAT SAYS IT'S THEIR PLAN IS IT IS ACTUALLY IT WAS COMPLETED ON OUR BEHALF.

SO I I THINK THAT WE, WE OWN THE CLAIM NECESSARILY.

SO THIS KIND OF READS TO ME AS IF THIS IS THEIR PLAN.

WELL, IT WAS THEIR DELAY.

NO, THAT IS CORRECT.

BUT I'M SAYING IT READS IT AS THEIR PLAN.

LET ME GO BACK TO, WELL MAYBE JUST SAY DELAY OF THE CONSULTANTS, BUT IT WASN'T COMPLETELY THE CONSULTANT.

IT WAS A BACKGROUND.

RIGHT.

IT STILL SEEMED LIKE IT'S BLAME, IT'S A BLAMING GUIDEHOUSE.

BUT WHAT I'M HEARING NOW, WE JUST GONNA CHANGE IT WHERE IT WON'T BE DIRECTED AT A PERSON OR A, UH, YOU ALL IT JUST SAY DUE TO, I'M JUST GONNA MAKE UP SOMETHING DUE TO THE FEDERAL GUIDELINES THAT CAUSED A DELAY IN THE PLAN ON ALL AREAS, ALL PEOPLE, ALL FOLKS, OR WHATEVER THAT IS.

I THINK I, I JUST NAILED IT.

I DID TOO.

THANK YOU DAVID.

I THINK SHE JUST NAILED IT.

DIDN'T SHE JUST CHEAT KNOW IT? YEAH.

YES, AGAIN, THANK YOU.

OKAY.

WELL SHE CAN TELL ABOUT GUIDELINE DID A GUIDE.

OH, OKAY.

WELL, SO GO AHEAD AND SAY WHAT SHE SAID.

.

OH, OKAY.

I'M SORRY.

IT'S A DIRECTIVE, NOT A GUIDELINE.

YEAH, I THINK THAT'S A VERY IMPORTANT TERM TO USE.

THAT IS A LEGAL TERM DIFFERENCE.

A LEGAL TERM ON WHAT GUIDELINE AND STUFF YOU CAN THINK ABOUT DOING DIRECTIVE THIS YOU MUST DO.

SO THEREFORE IT WASN'T THE GUIDE HOUSE.

NO, I SAID IT WRONG.

IT WAS THE GUIDE HOUSE.

IT WAS BOTH.

OKAY.

I'M NOT FINN TO DEBATE THAT.

ALRIGHT.

YOU READ THAT.

I ALSO JUST WANNA SAY, AND I, I APPRECIATE THE FEEDBACK.

UM, D HOUSE WAS CONTRACTED WITH US, UM, FOR ONE FIFTH YEAR.

AND IT WAS, UM, ALSO STATED THAT WE WOULD, WE WERE ORIGINALLY LOOKING AT THE, HAVE THIS, UM, PLAN SUBMITTED TO THE COMMISSION BETWEEN, I BELIEVE MAY AND JUNE.

UM, AND THEY THOUGHT THEY COMPLETE WITHIN SEVEN MONTHS, BUT THEY DID FULFILL THE PLAN WITHIN THEIR TIMELINE.

SO I UNDERSTAND ABOUT THE DELAY FOR THE INITIAL, UM, OF WHAT WAS STATED.

BUT, BUT THEY DID FULFILL IT WITHIN THEIR CONTRACTUAL TIME PERIOD.

OKAY.

ANY, UH, WOULD YOU READ IT ONE LAST TIME? THIS IS OUR THIRD ITEM TO VOTE ON.

HERE.

WE HAVE TWO PARA, THE CHANGE FOR PARAGRAPH ON PAGE.

OH.

DID YOU GUYS, I WONDER IF WE ARE GETTING, LET'S SEE.

WE'RE PERFORMING IN FRONT OF OUR POLICE OFFICER .

OH, OKAY.

YOU DID NICELY.

BEAUTIFUL.

[00:40:01]

DO IT AGAIN.

HOWEVER, DUE TO THE UNEXPECTED.

OKAY.

ONE MEETING AND FEDERAL DIRECTIVES WERE SOMEWHAT STATE.

I THINK WE WROTE IT DOWN BETTER.

UM, NOT LEGAL ADVICE JUST TO SUGGESTIONS, BUT I BELIEVE THAT YOUR STAFF HAS IT.

THEY NEED TO HAVE.

ALL RIGHT.

TABITHA, DO YOU HAVE IT? I DO.

GOOD.

WOULD YOU READ IT OUT? YEAH.

SO, UM, GARY SAYS, GOD HOUSE ME, UM, WITH THE GOAL OF THE SENIOR SERVICES STRATEGIC PLAN TO BE COMPLETED, TO BE SUBMITTED SCHEDULING BY MID 2025.

HOWEVER, DUE TO UNEXPECTED DELAY, UM, TO THE STRATEGIC PLAN, UM, AND I HAVE DUE SOME FEDERAL, UH, DIRECTIVES.

AND FROM THE, FROM THE GUIDEHOUSE INC.

WE WERE SOMEWHAT STEMI IN THE IMPLEMENTATION OF ANY GOALS THAT IT MAY IDENTIFY SLASH RECOMMEND, IT SUGGESTED STRATEGIES TO ACHIEVE STAYING TILL LATE DECEMBER, 2025.

DOES ANYONE HAVE ANY QUESTIONS ABOUT THE EDITING THAT GOT A THUMBS UP ON THE ONE SCREEN? OKAY.

NOW, MAY I PUT ALL THREE INTO ONE VOTE? YOU MAY.

IF THERE'S ANY, ARE THERE ANY, OH, ANY OTHER COMMENTS? GOOD QUESTION.

WE'VE ASKED, ARE THERE ANY OTHER COMMENTS ON ANY OTHER PART? YEAH, THAT'S GOOD.

OKAY.

ALL RIGHT.

MS. LEE, DID YOU VOTE? OKAY, I'M GONNA CALL THE VOTE.

LET'S HELP ME UNDERSTAND THAT WE HAVE THREE ITEMS ON THIS VOTE.

WE CHANGED THE FIRST PARAGRAPH, THE GUIDEHOUSE PARAGRAPH ON PAGE THREE.

YOU HEARD THE CHANGE BRINGING IN THE DIRECTIVES, THE FIRST EDIT.

UM, ACTUALLY, I'M SORRY.

I APOLOGIZE.

CORRECT.

THANKS.

GOOD.

.

I GOT ONE.

OKAY.

KEEP SCORE, BILL.

OKAY.

OKAY.

ALL RIGHT.

AND THEN TABITHA PAGE, UH, SIX, PAGE FOUR, ADDING THREE.

PAGE FOUR.

RIGHT.

ADDING THE, UH, I'M SORRY, DEBBIE? YES.

I DIDN'T KNOW THAT.

THANK YOU.

THERE ARE FOUR ITEMS. AND THEN NUMBER THREE ITEMS. IT'S PAGE SIX.

THAT IS CORRECT.

AND THAT WAS THE REWRITE OF THE PARAGRAPH.

YOU WANT ? I THINK WE GOT, DOES ANYONE HAVE ANY QUESTIONS ABOUT THE REWRITE OF THE PARAGRAPH ON PAGE SIX? OKAY, MOVING ON.

MOVING ON.

ALL.

WHAT, WHAT ELSE? WE HAD BOOK AND WAS THE ADDITION OF THE APPENDIX.

OH, THE ADDITION OF THE ARTICLE.

THANK YOU.

I HAD IT RIGHT HERE.

DM N ARTICLE, SORRY.

ARTICLE TWO PARAGRAPHS AND ADDING DEBBIE TO THE LIST OF MEMBERS IN ADDITION TO THE APPENDIX.

ALRIGHT.

DO I HEAR A MOTION TO VOTE ON THAT? I SO JUST WANNA DO THIS.

I SECOND THERE.

OKAY.

ALL IN FAVOR SAY AYE.

RAISE YOUR HAND.

AYE.

DO YOU HEARING VOTE? OKAY.

OKAY, I THINK WE'VE GOT IT.

THANK YOU.

PORTION.

OKAY.

GOT IT.

ALRIGHT.

IT HAS BEEN APPROVED UNANIMOUSLY.

THANK YOU VERY MUCH.

THANK YOU.

THANK YOU MARY.

NUMBER ONE.

AND THANK YOU ALL AND THANKS.

THE COMMITTEE, UH, RENEE AND KAREN IS CO-CHAIRS.

I KNOW VERNA, FELLAS AND MARILYN WERE ON THAT COMMITTEE.

DID GREAT WORK.

AND THANK EACH OF YOU FOR SENDING THESE GREAT, UH, ACTIVITY REPORTS FROM YOUR DISTRICT.

THANK YOU VERY MUCH.

NOW MOVING RIGHT ALONG BEFORE I DON'T GET TAKEN AWAY IN HANDCUFFS.

OH, I'M SORRY.

I'M SORRY.

UH, THAT'S NOT THIS GROUP.

THAT'S NOT FUNNY.

YEAH, THAT'S NOT THIS GROUP.

DAVID WILL HAVE A LOT OF QUESTIONS FOR YOU.

THE GENTLEMAN TODAY FROM THE DALLAS POLICE DEPARTMENT AND YOUNG LADY ARE GIVING US A PRESENTATION ON STAYING SAFE IN OUR COMMUNITY, CRIME PREVENTION AND SAFETY TIPS FOR SENIORS AND PRESENTERS TODAY ARE ADAM PENALOSA, SHATARA, LEMONS HILL, AND, UH, GIOVANNI GARCIA.

DID I GET 'EM ALL? THANK YOU.

THANK YOU FOR YOUR SERVICE AND THANK YOU FOR PUTTING UP WITH US.

YOU'RE WELCOME TO SIT THERE.

YOU GOT AHEAD.

GOTTA HAVE EMPATHY OF SENIOR CITIZENS.

FINE.

YOU'RE FINE.

FINE.

NOW WE MADE A LITTLE QUICK A PRESENTATION.

A POWERPOINT PRESENTATION FOR THANK YOU.

FOR TONIGHT.

FOR TODAY.

TONIGHT.

TONIGHT, RIGHT.

I STILL HAD MY COFFEE HASN'T KICKED IN YET.

.

SO THIS IS A POWERPOINT PRESENTATION FOR THE SENIORS.

UH, TOPICS WE'LL, UH, COVER TODAY WILL BE COMMON SCAM, THE CRIMES, SIMPLE WAYS TO, UH, STAY SAFE AT HOME AND OUT HOW WE CAN HELP AND HOW TO REACH US.

UH, VOLUNTEER OPPORTUNITIES AND COMMUNITY RESOURCES.

[00:45:03]

NEXT, UH, WHY ARE SENIORS OFTEN TARGETED? SENIORS ARE OFTEN TARGETED DUE TO THE PERCEIVED VULNERABILITY.

UH, CRIMINALS ASSUME OLDER ADULTS ARE LESS LIKELY TO RESIST, UH, THE TRUSTING NATURE.

UH, SENIORS OFTEN GROW UP IN AN ERA WHERE TRUST AND, UH, POLITENESS WERE VALUED.

EVERYBODY REMEMBERS THAT.

YEAH.

CAR AND RIGHT DOORS UNLOCKED, DOORS UNLOCKED EVERYTHING.

UH, FINANCIAL STABILITY.

UH, MANY SENIORS HAVE, UH, RETIRED RETIREMENT SAVINGS AND PENSIONS, MAKING THEM ATTRACTIVE FOR FINANCIAL SC SCAMS. MM-HMM .

AND THEN THE LAST ONE, RELUCTANT TO REPORT.

MANY SENIORS MAY FEEL EMBARRASSED OR FEARFUL ABOUT REPORTING FRAUD.

SOME MAY WORRY ABOUT LOSING THEIR INDEPENDENCE.

SO, YOU KNOW, YOU HAVE A LOT OF PEOPLE THAT, UH, SENIORS THAT ARE AFRAID TO TELL THEIR, THEIR KIDS OR CHILDREN, LIKE, HEY, I DID THIS.

'CAUSE THEY FEEL LIKE, OH MAN, I CAN'T TAKE CARE OF MYSELF ANYMORE.

SO THAT, THAT'S WHY A LOT OF 'EM ARE RELUCTANT AS WELL.

UH, SO ANOTHER THING WE TALK ABOUT IS ABUSE AND FINANCIAL EXPLOITATION.

THE PHYSICAL, EMOTIONAL OR FINANCIAL HARM OFTEN INVOLVES SOMEONE.

THAT PERSON OFTEN INVOLVES SOMEONE THE PERSON KNOWS OR DEPENDS ON.

HELP IS AVAILABLE.

AND REPORTING IS ENCOURAGED ON THE, OH, GO AHEAD.

ON THE FINANCIAL PART, YOU HAVE FINANCIAL CRIMES HERE.

SO THOSE DETECTIVES WILL ACTUALLY COVER THAT PORTION.

CORRECT.

OKAY.

SO ANYTHING WITH FINANCIAL, WE'LL PROBABLY JUST SKIM OVER IT.

UM, ALSO ON, UM, WHEN WE TALK ABOUT REPORTING, ALSO, I WANTED TO ADD THAT SOME, SOME SENIORS, UM, DO NOT KNOW HOW TO REPORT BECAUSE NOW DALLAS HAVE OTHER WAYS TO REPORT.

SO THAT'S THE ISSUE TOO, WHEN WE'RE TALKING ABOUT, UM, REPORTING CRIMES OR SCAMS THAT'S HAPPENED TO THEM, HOW TO REPORT IT, AND IF THEY, IF IT'S SOMETHING THAT THEY SHOULD REPORT.

UH, THESE ARE WARNING SIGNS TO WATCH OUT FOR IN, IN SENIORS.

UH, ANYBODY YOU SEE OR KNOW, OR I MEAN, JUST KNOW ABOUT, UH, UNEXPLAINED INJURIES, FEARFULNESS OR BEHAVIORAL CHANGES.

UH, SUDDEN FINANCIAL CHANGES, MISSING MONEY OR UNPAID BILLS AND OR ISOLATION OR, OR SECRECY.

YOU KNOW, THESE ARE SIGNS THAT YOU KNOW, YOU MAY WANT TO LOOK OUT FOR.

YOU KNOW, SOMEBODY, A FRIEND OR A FAMILY MEMBER THAT YOU CHANGING.

ONLY GOING ON .

SOMETHING'S GOING ON.

UH, STAYING SAFE AT HOME.

SIMPLE HOME SAFETY TIPS.

LOCK DOORS AND WINDOWS.

GOOD LIGHTING OUTSIDE.

UH, VERIFY UNEXPECTED VISITORS.

UH, DON'T OPEN THE DOOR IF UNSURE AND JOIN OR START A NEIGHBORHOOD, UH, UH, NEIGHBORHOOD WATCH GROUP.

THOSE ARE ALL GOOD TIPS.

YOU KNOW, JUST, I MEAN, NOT JUST SENIORS, BUT ANYONE IN GENERAL.

YOU KNOW, YOU DON'T WANNA ANSWER A PHONE AND DOORS JUST, HEY, HOW YOU DOING? YOU KNOW WHO IT IS.

YOU KNOW, LOOK OUT THE WINDOW AND VERIFY PEOPLE OR SOMETHING.

OR EVEN CAMERAS ARE ALSO A GOOD THING TO HAVE AS WELL.

MM-HMM .

UM, WHAT IF SOMETHING HAPPENS? IF YOU'RE UNSURE OR SOMETHING GOES WRONG, CALL US.

WE'RE HERE TO HELP.

UH, REPORT SCANS OR SUSPICIOUS ACTIVITY, UH, REPORTING HELPS, UH, PROTECT OTHERS TOO.

UH, ON THE BOTTLE, THE, THIS, UH, POWERPOINT PRESENTATION, WE PUT THE, UM, DALLAS PD NON-EMERGENCY NUMBER.

MM-HMM .

WHICH IS A 2 1 4 7 4 4.

UH, 4 4 4 4.

UH, REPORT FRAUD.

UH, NATIONAL ELDER FRAUD HOTLINE IS A ONE 800 NUMBER.

AND THEN SEEK, UH, SUPPORT SERVICES.

OKAY.

SO WHEN WE, GOING BACK TO THAT, ASKING FOR HELP AND KEEPING YOURSELF SAFE, WE ALSO WANT THE GROUP TO BE REMINDED THAT YOU HAVE, EACH STATION HAS THEIR NPO OFFICE, THE NEIGHBORHOOD POLICE OFFICERS.

SO THE THINGS THAT ARE NOT, ARE NOT 9 1 1 RELATED.

UM, YOU CAN ALSO REACH OUT TO YOUR NPO, YOUR LOCAL NPO OFFICE, IF YOU NEED, IF YOU'RE UNSURE OF HOW, IF YOUR, IF YOUR PLACE IS SAFE, IF THE LIGHT IS GOOD.

WE JUST WENT THROUGH A SELF ED TRAINING.

UM, SO YOU CAN HAVE THE NPO COME OVER, SET UP A DATE AND TIME, HAVE THEM COME OVER AND THEY'LL WALK WITH YOU AND, HEY, DO YOU THINK I SHOULD PUT THESE AND HELP YOU FEEL MORE SAFER IN YOUR HOME IF YOU WOULD LIKE THAT FROM YOUR NPO OFFICER.

SO NPO I'M SURE YOU SAID NEIGHBORHOOD PATROL PATROL WHAT? NEIGHBORHOOD PATROL? NO, NEIGHBORHOOD.

NEIGHBORHOOD.

POLICE OFFICER.

POLICE OFFICER.

YEAH.

I SAID THE CHARGE.

RIGHT.

POLICE, PUBLIC NEIGHBORHOOD POLICE OFFICER ASSOCIATION.

THEY SHOULD KNOW WHO YOUR NPO IS.

EXACTLY.

AND IF YOU DON'T KNOW, YOU CAN MM-HMM .

AND IF YOU DON'T KNOW, YOU CAN ALWAYS CALL THE STATION AND THEY'LL GIVE YOU DIRECT CONTACT.

OR GO ONLINE TO THE DALLAS WEBSITE AND SEE WHO YOUR NPOO THEIR NEIGHBORHOOD POLICE OFFICER IS.

THEY'RE, THEY'RE VERY, UM, MORE HA THEY'RE MORE HANDS ON THAN PATROL THEMSELVES.

'CAUSE AS WE KNOW, PATROL IS GOING CALL TO CALL NPO OFFICERS.

THEY HAVE MORE TIME TO BE, UM, MORE PERSONAL ONE-ON-ONE CONTACT CONTACTED.

SO THE, THE NM PO OFFICERS ARE A GOOD RESOURCE.

IF YOU

[00:50:01]

HAVE QUESTIONS, UH, THAT, LIKE I SAY, THAT'S NOT 9 1 1 RELATED ABOUT YOUR, ABOUT YOUR SAFETY, UH, WENT TO CALL 9 1 1.

UH, AND, AND WE'RE GONNA TALK ABOUT, ABOUT HOW THE, OUR PRIORITY SYSTEM WORKS HERE IN THE CITY OF DALLAS.

SO THE PRIORITY ONES, THE ONES, UH, ARE EMERGENCY CALLS, WHICH INCLUDE STABBINGS, CUTTING SHOOTINGS, CUTTING STABBINGS, ROBBERIES, ACTIVE EMERGENCIES WHERE A PERSON IS IN DANGER OR WEAPONS INVOLVED.

OKAY? THEN THE ONE BELOW THAT ONE IS PRIORITY TWOS IS URGENT RESPONSE.

AND THOSE ARE CERTAIN ACTIVE DISTURBANCES, VEHICLE ACCIDENTS, SUSPICIOUS PERSONS, ROAD RAGE, BUSINESS, RESIDENTIAL ALARMS AND FIRES.

NOW I'M GOING TO THE NON-EMERGENCY, WHICH IS OUR PRIORITY THREES AND FOURS.

UH, PRIORITY THREES ARE GENERAL SERVICE.

AND THOSE ARE EXAMPLES ARE PROPERTY CRIMES THAT HAVE ALREADY OCCURRED.

MINOR ACCIDENTS, NO INJURY VEHICLES MOVE OUT OF THE ROADWAY, CRIMINAL MISCHIEF, THEFT OR PROPERTY CRIMES.

UH, AND PRIORITY FOURS ARE NON-CRITICAL.

THOSE CALLS ARE A NUISANCE, BUT NOT OF, UH, ESSENCE EX, INCLUDING A PARKING VIOLATION, CIVIL STANDBYS, LOUD MUSIC, LOUD MUSIC CALLS, ET CETERA.

AND THAT WE ALSO PUT THE NON-EMERGENCY NUMBER AS WELL ON TOP, UH, 2 1 4 7 4 4.

UH, 4 4 4 4.

AND THEN THE WAY THAT GO TO THE NEXT SLIDE.

NEXT.

THERE YOU GO.

SO, UM, DALLAS ALSO HAS AN ONLINE REPORTING SYSTEM, UH, THAT WE, WE'VE BEEN USING FOR THE PAST, WHAT, OH, I DON'T KNOW, TWO, TWO YEARS OR SO.

UH, THIS KIND OF HELPS US ALLEVIATE ON THE, THE CALLS THAT, LIKE THE PROPERTY CRIME CALLS, UM, THE INVESTIGATIVE, UH, PROCESS OF THE SAME, IT IS THE SAME AS OF AN OFFICER TOOK THE REPORT OF AT THE INCIDENT SCENE.

NO NEED TO WAIT.

UH, THESE INCLUDE, LIKE I SAID, THE ACCIDENT REPORTS, HARASSING PHONE CALLS, BURGLARY OR MOTOR VEHICLES, CREDIT CARD, DEBIT CARD ABUSE, UH, CRIMINAL MISCHIEF, GRAFFITI IDENTITY THEFT, LOST PROPERTY, RECKLESS DAMAGE, THEFT, THEFT OF SERVICE, SHOPLIFTING, BURGLARY OR COIN MACHINE, AND INTERFERENCE WITH CHILD CUSTODY.

THESE ALL THESE CALLS, UH, CAN BE ACTUALLY DONE ONLINE WITHOUT HAVING TO WAIT.

AND IF YOU CAN'T GO ONLINE, UH, THEY ACTUALLY CREATED THIS TO KIND OF FREE UP OFFICERS FOR MORE OF THE PRIORITY CALLS.

SO THAT HELPED TRYING TO HELP OFFICERS GET TO THE PRIORITY CALLS THE A LITTLE BIT FASTER WITH THE, UM, ONLINE REPORTING SYSTEM.

WE HAVE STATE, SOME OF, THEY HAVE KIOSKS AT THE LIBRARIES AND THEY HAVE KIOSKS AT THE POLICE STATION.

SO IF YOU DON'T, FOR THOSE THAT DON'T KNOW HOW TO ACTUALLY GO ONLINE, IF THEY GO TO A LIBRARY OR THEY GO TO A KIOSK, THEY CAN, UM, THEY'LL GET HELP WITH, UH, LEARNING HOW TO DO THAT.

WE AS WELL, WE BOUGHT SOME FLYERS.

SO DALLAS DOES HAVE SOME, UM, ONLINE REPORTING FLYERS WHERE IF YOU JUST SCAN A QR CODE, IT'LL JUST GET YOU STRAIGHT TO WHERE YOU NEED TO BE AT.

UH, WE SUGGEST, LIKE, LIKE I SAID, IF YOU DON'T KNOW HOW, MAYBE A NEIGHBOR OR SOMETHING, BUT IT STILL GET, WE LET, WE'D LIKE PEOPLE TO KNOW THAT IT STILL GET ROUTED TO A DETECTIVE.

IT'LL BE INVESTIGATED JUST AS IF THE OFFICER CAME OUT ON THE SCENE.

YOU'LL GET A CASE NUMBER AND ALL OF THAT AS WELL.

NEED THAT CASE NUMBER FOR INSURANCE.

YEAH.

UM, SO THE TRAINING AND PRACTICES, UH, THAT WE, THAT WE GET AS, AS OFFICERS, THE DALLAS POLICE ACADEMY CONSISTS OF A TOTAL OF 1400 TRADING HOURS DURING THE 42 WEEK PERIOD.

UH, TEXAS COMMISSION ON LAW ENFORCEMENT, WHICH IS TCO, WHICH IS BASIC POLICE OFFICER COURSE, IS 643 43 HOURS.

UH, VARIOUS SUBJECTS, UM, INCLUDE PROFESSIONAL, UH, POLICING US AND TEXAS CONSTITUTION PENAL CODE TRAFFIC CODE.

UH, WE ALSO DO, UH, TRAININGS ON CRISIS INTERVENTION TRAINING, WHICH, UH, TOPICS COVERED UNDERSTANDING MENTAL HEALTH, CRISIS RESPONSE TECHNIQUES, LEGAL CONSIDERATIONS, COMMUNITY RESOURCES, UH, INTERACTING WITH DEAF AND HARD OF HEARING, UH, CRIMES AGAINST PEOPLE WITH DISABILITIES, DEESCALATION TECHNIQUES.

AND THE LAST ONE WILL BE REALITY BASED TRAINING.

SO ALL THESE ARE WHAT WE DO IN THE CA IN THE INSERT IN THE ACTUAL BASIC ACADEMY.

SO EVERY, EVERY OFFICER THAT COMES OUT THERE HAS THIS, THIS TYPE OF TRAINING.

AND WE KEEP UP WITH OUR TRAINING YEARLY.

SOME TRAININGS WE HAVE TO DO YEARLY AND SOME TRAININGS WE HAVE TO DO, UM, EVERY TWO YEARS.

BUT WE ARE CONSTANTLY TRAINING ON THOSE TOPICS.

WHAT, WHAT, WHAT TO EXPECT FROM OFFICERS APPROACH WITH PATIENTS AND RESPECT.

OFFICERS ARE ALWAYS AWARE THAT THEY MAY NEED TO SPEAK MORE SLOWLY AND CLEARLY WITHOUT INTENDING TO COME ACROSS AS CONDESCENDING.

UH, ASSESS FOR COGNITIVE OR PHYSICAL IMPAIRMENTS.

OFFICERS ARE TRAINED TO LOOK FOR SIGNS OF DEMENTIA, CONFUSION OR EVEN HEARING LOSS.

FOR EXAMPLE, AN OFFICER MAY ASK SIMPLER AND DIRECT QUESTIONS TO GAUGE ORIENTATION, UH,

[00:55:01]

COMMUNICATE, COMMUNICATE CLEARLY.

AND, UH, REASSURINGLY EXPLAIN WHAT, WHAT'S HAPPENING AND WHY OFFICERS ARE THERE.

INVOLVE FAMILIES OR CAREGIVERS.

THE OFFICER MAY ALSO INVOLVE FAMILY OR CAREGIVERS IF AND WHEN APPROPRIATE.

ALL WHILE RESPECTING THEIR PRIVACY FOLLOW UP WHEN NEEDED.

OFFICERS MAY EVEN FIND THE NEED TO DOCUMENT AND SUBMIT A SOCIAL SERVICE REFERRAL.

YES.

UH, SO, UM, OUR NEXT SLIDE IS WHAT WE'VE DISCUSSED ON WAYS TO, UH, GET INVOLVED WAYS THAT CITIZENS, UM, CAN GET INVOLVED WITH, WITH THE POLICE DEPARTMENT.

UM, HOW, AND BEING INVOLVED ALSO HELPS US HELP THE COMMUNITY BECAUSE AS WE LIKE SAY YOU GUYS KNOW YOUR COMMUNITIES, YOU KNOW WHERE YOU STAY AT, YOU KNOW WHO SHOULD AND SHOULDN'T BE IN CERTAIN PLACES BEFORE WE DO, WE'RE LIKE, AS MUCH AS WE WANNA BE PROACTIVE, SOME, UM, SOMETIMES RIGHT NOW WE LIKE REACT AND COME AFTER THINGS HAVE HAPPENED.

UM, SO SOME OF THE WAYS TO GET INVOLVED, WE HAVE OUR COPS, UH, CITIZENS OFFERING POLICE SUPPORT PROGRAM.

WE HAVE OUR, UM, VOLUNTEER VIP, WHICH IS OUR VOLUNTEERS AND PATROL PROGRAM.

AND WE ALSO HAVE THE NEIGHBORHOOD WATCH PROGRAM.

AND WITH ALL THESE PROGRAMS AS WELL, YOU CAN GO TO YOUR, UM, NEIGHBORHOOD, YOUR NPO OFFICER IF YOU NEED MORE, BUT I'M A WE'LL GO INTO EACH ONE OF 'EM JUST A LITTLE.

SO THE COPS PROGRAM, UM, IT WAS ESTABLISHED IN 1994, AND A PURPOSE WAS TO PROVIDE CITIZENS WITH THE OPPORTUNITY TO ASSIST THE DALLAS POLICE DEPARTMENT AND GIVE BACK TO THE COMMUNITY THROUGHOUT, THROUGH HOURS.

AND A PURPOSE IS TO STRENGTHEN POLICE COMMUNITY RELATIONSHIPS THROUGH PROTECTIVE ENGAGEMENT AND CRIME PREVENTION STRATEGIES.

SOME OF THE ROLES, UM, THAT THE COPS VOLUNTEERS WILL DO IS THEY'LL COME, UM, IN THE NEIGHBORHOOD WATCH PROGRAM, THEY'LL, UM, HELP ORGANIZE AND COLLABORATE WITH POLICE OFFICERS FOR NE FOR CRIME PREVENTION COMMUNITY EVENTS.

SO SOMETIMES WE POLICE OFFICERS HOST COMMUNITY EVENTS AND WE'LL ASK VOLUNTEERS TO COME AND THE VOLUNTEERS TO HELP US, WHETHER IT'S PASS OUT FLYERS, HELP US PREP FOR FOOD, UM, WE USE VOLUNTEERS TO HELP US WITH THAT SO THAT THE PROGRAM THAT WE HAVE FLOWS SMOOTHLY.

UM, WE HAVE YOUTH ENGAGEMENT OPPORTUNITIES AND TO ASSIST THE LOCAL PATROL STATION.

SO SOME STATIONS ALSO HAVE VOLUNTEERS.

UM, I KNOW IN OUR NPO OFFICE, WE USED TO HAVE A VOLUNTEER THAT WOULD COME AND DO SOME OF THE PAPERWORK ON THE END.

SO IF WE HAD TO BE OUT IN THE STREETS, SOME OF THE PAPERWORK THAT WE COULD, THEY COULD COME IN AND, AND HELP OUT AND DO FOR US, WHETHER IT WAS ORGANIZED.

AND WE, UM, I THINK MS. DANNY USED TO ORGANIZE FOR US AS WELL.

SOME OF STUFF, UM, AROUND OUR OFFICE.

IT WAS JUST WHATEVER THE NEED IS THAT AT THAT PARTICULAR DIVISION THAT CITIZENS CAN DO AND HAVE ACCESS TO.

THAT'S NOT CONFIDENTIAL.

SO I COULD TAKE MY 24 HOUR PARKING VIOLATION.

IT'S SLIPPING UNDER.

WELL, WE'RE NOT GONNA PARKING.

I'LL COVER FOR YOU PHYLLIS.

THE, UM, BUT THAT, THAT'S HOW THE, THAT'S HOW THE COPS PROGRAM GO.

THE VOLUNTEER AND, AND VOLUNTEERS AND PATROL.

THAT IS, THAT IS, UM, THAT PROGRAM IS A COMMUNITY BASED.

SO WE'RE, WHAT WE DO IS THE, UM, PROGRAM IS DESIGNED TO HAVE VOLUNTEERS PATROL THE NEIGHBORHOOD BASED ON THAT.

SO THEY HAVE TO HAVE CERTAIN HOURS WHEN THEY DO PATROL IS PATROLLING IN GOOGLE TOO.

AND YOU KIND OF PATROL AND SEE WHAT'S GOING ON IN YOUR NEIGHBORHOOD.

IF YOU HAVE GRAFFITI, IF YOU, UM, A NEIGHBOR GARAGE MAY BE UP AND YOU MAY CONTACT THAT NEIGHBOR OR LET THE GARAGE DOWN, BUT IT'S WITHIN, IT IS WITHIN A GROUP.

SO THOSE VI THOSE PATROLS ARE REPORTED TO THE OFFICER, THE NPO OFFICER.

AND WE KEEP TRACK OF POLICE PATROL AND THE PATROL HOURS.

UH, ONCE YOU GO THROUGH THE TRAINING OF THE VIP TRAINING, UH, ALL THESE TRAININGS, YOU GET LIKE A VOLUNTEER BADGE.

AND IT'S BADGING TO SAY YOU POLICE NOW IF YOU DON'T SUGGEST YEAH, WE DON'T SUGGEST THAT IF YOU SEE AN ALTERCATION, YOU GET INVOLVED OR YOU SEE SOMETHING GOING ON.

YES.

CAN'T YOU BE YOUR, YOUR FIRST WATCH IS TO CALL 9 1 1 AND BEING A VOLUNTEER, WHEN YOU DO CALL 9 1 1, WE SUGGEST THAT YOU LET DISPATCH KNOW, HEY, I'M PART OF THE VOLUNTEERING PATROL PROGRAM.

THIS IS WHAT I SEE.

BUT ALSO, WHATEVER YOU REPORT IN THAT PROGRAM WITHIN YOUR COMMUNITY, YOU LET YOUR NPO OFFICER KNOW AND THAT SO WE CAN FURTHER INVESTIGATE, HEY, WE GOT GRAFFITI OVER HERE.

WE SAW THIS DOWN ALLEY.

SO IT'S REPORTED TO YOUR NPO OFFICER.

FROM THAT POINT ON, WE DO INVESTIGATION TO SEE, UM, HOW TO HELP DETER CRIME IN THE NEIGHBORHOOD ALONG WITH YOU GUYS AS DOING A PATROL.

MY WIFE IS A VIP.

OKAY.

YEAH.

SO WE LIVED IN WOODBRIDGE.

YEAH.

FOREST.

FOREST LANE.

AND I'M SURE YOU KNOW WHERE THAT IS.

NORTHEAST.

NORTHEAST PRECINCT.

SO NORTHEAST HAS ONE OF THE BIGGER VOLUNTEER GROUP PROGRAMS

[01:00:01]

AS WELL.

UM, YEAH.

AND ALSO WE BE MINDFUL THAT THE VOLUNTEER PROGRAM IS FOR COMMUNITIES ASSOCIATIONS, HOAS.

UNFORTUNATELY AT THIS TIME, IT'S NOT FOR APARTMENT COMPLEXES.

HMM.

UH, WHAT'S THE NEXT ONE? WE HAVE THE NEIGHBORHOOD WATCH GROUP.

.

OH MY BAD.

SORRY.

SO THE REQUIREMENTS, BASIC REQUIREMENTS.

SO THE, THE BASIC REQUIREMENTS FOR THESE PROGRAMS IS ANYBODY INVOLVED HAVE TO BE AT LEAST 21 YEARS OF AGE.

THEY HAVE TO PASS A CRIMINAL BACKGROUND CHECK, HAVE A VALID STATE ISSUE, DRIVER'S LICENSE, OR ID NEVER BEEN CONVICTED OF A FELONY, NO CLASS A OR B MIS MISDEMEANORS IN THE LAST FIVE YEARS, OR A DWI CONVICTION IN THE LAST 10 YEARS.

COMPLETE THE VOLUNTEER TRAINING CLASS AND COMMIT TO FOUR HOURS OF VOLUNTEER SERVICE EACH MONTH.

AND THE GOAL THAT THEY JUST SET FOR US IS WITH THESE VOLUNTEERS TO MAKE SURE WE AT LEAST DO A BACKGROUND CHECK EVERY TWO YEARS TO MAKE SURE THEY STILL FIT THE CRITERIA.

UM, AND THAT WAS SOMETHING THAT WAS JUST DISCUSSED THE LAST TWO YEARS FOR NPOS TO MAKE SURE THEY STILL FIT THIS CATEGORY THAT, YOU KNOW, YOU DON'T WANT ANYBODY JUST DOING IT.

, WHAT'S THE NEXT ONE? THE NEIGHBORHOOD CRIME WATCH GROUPS.

OH, IT'S NOT IN ORDER, BUT IN ORDER.

I'M SORRY.

I JUST, OKAY.

NEIGHBORHOOD CRIME WATCH GROUPS, UH, TO FOSTER A SAFE AND SECURE COMMUNITY THROUGH ACTIVE COLLABORATION BETWEEN RESIDENTS AND LAW ENFORCEMENT.

THE PURPOSE REDUCE CRIME THROUGH COMMUNITY AWARENESS AND COOPERATION.

BUILD TRUST AND COMMUNICATION BETWEEN NEIGHBORS AND POLICE.

EMPOWER RESIDENTS TO TAKE AN ACTIVE ROLE IN SAFETY, WHAT TO EXPECT.

REGULAR MEETINGS, UPDATE ON LOCAL CRIME TRENDS AND PREVENTION TIPS.

UH, TRAINING ON HOW TO RECOGNIZE AND REPORT SUSPICIOUS ACTIVITY, UH, COMMUNITY EVENTS, NATIONAL NIGHT OUT AND SAFETY BEARERS, DIRECT SUPPORT TO YOUR NEIGHBORHOOD.

EVERYBODY KNOWS THOSE.

NATIONAL NIGHT OUT, RIGHT? OCTOBER.

MM-HMM .

UH, DIRECT SUPPORT TO YOUR NEIGHBORHOOD.

UH, POLICE OFFICERS AND SHARE RESPONSIBILITY.

EVERYONE PLAYS A PART IN KEEPING THEIR NEIGHBORHOODS SAFE.

UM, THESE ARE CONTACTS TO GET INVOLVED.

THE COPS, THE COPS PROGRAM, UH, DALLAS POLICE DEPARTMENT, OFF OFFICE OF COMMUNITY AFFAIRS.

WE HAVE A NUMBER OUT THERE FOR IT.

2 1 4 6 7 1 NUMBER, UH, VIP NEIGHBORHOOD CRIME WATCH GROUPS.

AND WE PUT THE LIST OF ALL THE, ALL THE STATIONS IN THE CITY OF DALLAS THAT HAS THE IP NEIGHBORHOOD CRIME GROUP CRIME WATCH GROUPS.

UH, BUT I ALSO SAY JUST CONTACT YOUR LOCAL, LOCAL NPO OFFICE FOR THAT, FOR THAT INFORMATION.

UH, RESOURCES WE ALSO PUT A LITTLE, UH, SECTION FOR THE RESOURCE FOR THE SENIOR SOURCE, UH, WHICH IS ON HARRY HINES, THEIR PHONE NUMBER, UH, THE CITY OF DALLAS SENIOR SERVICES.

WE PUT THEIR INFORMATION UP THERE.

AND THE DALLAS POLICE DEPARTMENT COMMUNITY AFFAIRS, UH, WHICH IS PERSONAL SAFETY FOR SENIOR WORKSHOPS, FRAUD AND SCAM PREVENTION, EDUCATION, NEIGHBORHOOD CRIME WATCH PROGRAMS, VOLUNTEER PROGRAMS, VOLUNTEERS FROM PATROL, WHICH IS A VIP PROGRAM.

AND THAT'S IT.

THAT'S, THAT'S OUR PRESENTATION QUESTION.

QUESTIONS? YEAH.

SO, UM, I WANT TO WANNA START WITH, THANK YOU FOR, FOR, FOR, FOR BEING HERE.

AS I MENTIONED, MY WIFE IS A, THE VIP AND I THINK SHE GOT INVOLVED IN THAT BECAUSE SHE'S ALSO THE DAUGHTER OF A RETIRED DEPUTY SHERIFF, UM, IN LOUISIANA.

HE, IN FACT, HE WAS PROBABLY ONE OF THE FIRST AFRICAN-AMERICANS HIRED AS A DEPUTY SHERIFF IN MADISON PARISH.

YOU MAY HAVE RUN ACROSS HIM IF YOU WERE DOING SOMETHING ON OUR 20 MM-HMM .

BUT ANYWAY, .

ANYWAY, SO, UH, MY ISSUE IS WITH THE, WITH, UH, USE MIKE TYSON'S TER TERM, EVERYBODY HAS A PLAN UNTIL YOU GET HIT IN THE MOUTH.

OKAY.

SO YOUR GOALS, UH, WE HAVE BEEN VICTIMS. MY WIFE AND I HAVE BEEN VICTIMS OF PRIORITY TWO, UH, AND, UH, IN, IN 2025.

UM, AND, AND THAT'S, AND SHE'S NOT ACTIVELY DOING VIP BECAUSE OF THAT MM-HMM .

UM, AND SO IT WAS SIX HOURS BEFORE WE GOT A RESPONSE.

UM, AND SO, UM, AND WE NEVER HEARD FROM MY NPO OFFICER AND MY WIFE DIRECTLY KNOWS THE NPO OFFICER MM-HMM .

SO I DON'T KNOW HOW THAT'S HAPPENING IN, IN, IN, IN, IN VARIOUS DISTRICTS, BUT THAT'S CERTAINLY FEAR FRIGHTENING FOR, FOR SENIOR.

AND I JUST WONDERED IF THERE'S ANYTHING SPECIFIC TO SENIORS THAT YOU ALL HAVE IN PLACE OR COULD PUT IN PLACE, UH, TO HELP EVEN PRIORITIZE THINGS LIKE THAT EVEN MORE? UNFORTUNATELY, WE DON'T HAVE ANYTHING THAT I KNOW, THAT I KNOW IN FRONT OF ME.

YEAH.

SO THAT'LL BE ABOVE US.

I MEAN, IF I HAVE TO BE HONEST, WE DON'T, WE DON'T.

FOR US, THE PRIORITY SYSTEM WAS ALREADY, IT'S BEEN SET IN PLACE FOR

[01:05:01]

A MANY, UM, AND WE GET THAT A LOT ABOUT THE CALL TIMES, AND IT'S BASED, AND I KNOW IT'S REPETITIVE, BUT IT'S BASED ON THE OFFICERS, WHAT THEY ALREADY ENGAGED INTO.

MM-HMM .

UH, AND SO THEY GET TO THE CALLS AS QUICK AS THEY FINISH A CALL, THEY GO TO THE NEXT CALL.

SO I, IT IS NOT AN EXCUSE, IT'S JUST, UM, UNFOR UNFORTUNATELY THAT IT TAKES SO LONG, BUT IT'S, WITH THE NPO OFFICER, A LOT OF TIMES WE DON'T KNOW EXACTLY WHAT'S GOING ON ALL OVER THE AREA.

SO THAT'S, IF YOU CALL YOUR NPO OFFICER, UM, THEY HAVE CALL US AND LET US KNOW WHAT'S GOING ON AND THEN, OR WHAT HAPPENED FOR, SO WE CAN LOOK INTO IT.

BECAUSE WE HAVE OTHER, WE DON'T JUST, WE'RE NOT PATROL, SO WE DON'T KNOW THE CALLS THAT COME IN AT ALL THE TIME BECAUSE WE ARE EITHER DOING COMMUNITY EVENTS, CRIME WATCH GROUPS, OR OTHER STUFF.

BECAUSE RIGHT NOW WE'RE NOT JUST, WE'RE PATROL BASED, BUT WE'RE NOT OUT THERE ANSWERING CALLS CONSISTENTLY.

SO WE DON'T EVEN KNOW.

YES, MA'AM.

I'M SORRY.

OH, LEMME GET THROUGH WHAT YOU SAYING.

I JUST WANTED, I JUST WANTED, BECAUSE YOU MADE A COMMENT, IT'S ABOVE YOUR FAKE RATE, WHICH I, I, I GET, I GET, I GET THAT.

SO, SO WHO DO WE TALK TO? YOU KNOW, I WOULD HAVE, THAT'S AN ANSWER THAT I WOULD HAVE.

I COULD LOOK INTO.

I MEAN, I DON'T KNOW THE ANSWER TO.

I CAN LOOK INTO IT CITY AND SEE WHAT WE CAN FIND OUT FOR YOU.

AND I CAN PROBABLY GET BACK WITH MS. TABITHA WHEN WE GET THAT ANSWER.

YEAH, I, I'D LOVE TO GO.

I ACTUALLY HAVE TALKED TO MY CITY COUNCIL PERSON ABOUT, YEAH, I THINK THAT'S A GOOD PERSON.

THAT'S FOR US, THAT'S CITY COUNCIL.

BUT WE'RE SUPPOSED TO BE, I DON'T HAVE A COMPLAINT.

I HAVE A, UM, MORE OR LESS, UM, HOORAH FOR THE POLICE OFFICER BECAUSE I'M VERY INVOLVED IN MY NEIGHBORHOOD OFFICER WAS A MENTOR IS MY MPO.

WE DID HAVE A, ANOTHER LADY, I CAN'T THINK OF HER NAME, SHE HAD THE BRAVES TALL GIRL.

AND I COULD NEVER PRONOUNCE HER NAME G OR OR SOMETHING LIKE THAT, BECAUSE I'M DISTRICT FOUR.

THEY ARE VERY INVOLVED IN OUR, UH, AREA.

UH, AND I WAS ASKED TO BE A MC OVER OF LUKE 12.

AND THIS GUY, AND I KNOW THEIR FACES, BUT I DON'T KNOW THEIR NAME.

BUT THIS POLICE OFFICER GOT TOGETHER WITH THESE NEIGHBORS AND HAD A, UM, THEY OUT AND WAS, UH, UH, COMMENDING THEM FOR NOT HAVING A LOT OF CALLS.

AND IT WAS JUST LIKE A LITTLE FAMILY.

I JUST HAD NEVER SEEN THAT BEFORE WHERE THE POLICE OFFICER INITIATED IT AND THEY HAD ONE BIG BLACK PARTY.

I JUST THOUGHT THAT WAS SO NICE.

AND YOU ARE SO RIGHT ABOUT GETTING INVOLVED.

IF WE WERE GETTING INVOLVED WITH OUR NEIGHBORHOOD AND TRY TO SEE WHAT'S GOING ON AND HELP EACH OTHER OUT, BUT WHAT'S HAPPENING TODAY, THEY'RE GONNA SAY, GIRL, YOU KNOWS, I DON'T WANNA DO THAT.

I AIN'T GONNA BE UHUH.

BUT BASICALLY WE DO HAVE TO BE EACH OTHER'S KEEPERS.

BECAUSE I LIVE IN OAK CLIFF AND I'M RIGHT BY THE DALLAS ZOO.

THAT BRIDGE IS COMING.

A LOT OF HOMELESS, A LOT OF WALKERS.

IT'S A LOT OF STUFF.

SO TO HELP YOU ALL AND TO HELP US UNDERSTAND WHAT I KNOW, BECAUSE THE POLICE OFFICERS TOLD US THERE'S NOT ENOUGH MANPOWER.

WE HAVE TO BE THE EYES AND EARS.

AND A LOT OF TIMES THEY CAN'T COME TO YOU BECAUSE YOU CALLING AND SAYING, SOMEBODY DONE STOLE MY WATER POT OFF MY PORCH.

COME ON.

PEOPLE QUIT CALLING FOLKS FOR THAT.

SO I DO UNDERSTAND THAT YOU ALL CAN'T COME FOR THAT.

BUT OVERALL, THE POLICE IN OUR AREA, AND I BET YOU HALF OF US DON'T EVEN KNOW WHO THEY MPO OR DIDN'T EVEN KNOW WHAT IT WAS, BUT WE HAVE ONE.

IT'S VERY ACTIVE.

SO I WANNA GIVE Y'ALL KUDOS ON THAT.

AND THEN BEFORE MY TWO MINUTES IS UP, LIKE YOU DO AT THE FUNERAL FOR TWO MINUTES BEFORE MY TWO MINUTES IS UP, I JUST WANT TO SAY THAT I'M VERY INVOLVED WITH, I WAS WITH, WHEN MS. ARNOLD WAS MY, UM, COUNCILWOMAN, WE HAD POLICE PEOPLE COME ALL TIME SCAM.

I DONE MET EVERY POLICE CHIEF THAT YOU ALL EVER HAD.

UH, I'VE BEEN DECORATED FOR ONE THE BIG THINGS THAT SHE HAD IN OUR NEIGHBORHOOD.

AND THEY ALWAYS TELL US, WE NOT IGNORING YOU.

WE HAVE OTHER PRIORITIES.

AND SO WE UNDERSTAND THAT.

THREE O'CLOCK IN THE MORNING, SOMEBODY RAN MY DOORBELL.

I HAVE ALL KIND OF CAMERAS AND STUFF.

SO I CALL, I JUST SAY, SOMEBODY OUT HERE KNOCKING, I DON'T KNOW WHAT THEY WANT.

SO I FINALLY FIND OUT WHEN THE MAN COMING BACK, HE SAID, MA'AM, WE AIN'T COVER.

I'M JUST GOING TELL YOU, WE AIN'T COVER THIS 'CAUSE OF MY KNOCKING.

WHAT DID HE DO? WELL, HE SHOULDN'T HAVE BEEN ON THERE.

SO WE HAVE TO JUST KNOW, LIKE YOU SAY, WOULDN'T HAVE CALLED OR BE MORE CAUTIOUS.

SO ANYWAY, BEFORE MY TWO MINUTES IS UP AGAIN FOR Y'ALL TO BE QUIET, THANK, THANK YOU.

I APPRECIATE, LET'S CALL OTHERS.

VERY GOOD.

SO, , UH, I WANTED TO ASK, SO YOU'RE RECOMMENDING ONLINE PUTTING A TICKET IN.

ARE THERE TIPS THAT THE SENIORS SHOULD DO IF THEY FEEL THAT THEIR CREDIT HAS BEEN, UM, JEOPARDIZED OR CHECKS OR ANYTHING LIKE THAT? TABLE THAT TO THE NEXT SECTION.

CAN WE TABLE UP THESE? THAT'S SCAM PEOPLE, SCAMS AND FINANCIALS.

CHECK YOUR BILL FOR THIS ONE.

UM, ANYBODY HAVE ANY OTHER QUESTIONS? OH, SORRY.

I JUST HAD ONE COMMENT.

FIRST OF ALL, THANK YOU AGAIN FOR, FOR PRESENTING TODAY.

UM,

[01:10:01]

ON PAGE 11, YOU TALK ABOUT ALL THE TRAINING, WHICH I THINK IS PHENOMENAL.

ALL UNDER YO A TREMENDOUS AMOUNT OF TRAINING.

THE ONE THING I WOULD RECOMMEND, WE HAD A, A, A ORGANIZATION A COUPLE OF MONTHS AGO IN CALLED DEMENTIA DALLAS.

MM-HMM .

AND WHAT THEY TALKED ABOUT WAS TRAINING A VARIETY OF DIFFERENT TYPES OF ORGANIZATIONS ON HOW TO IDENTIFY DEMENTIA AND HOW TO ACTUALLY ENGAGE THEN WITH THOSE INDIVIDUALS.

BECAUSE AS I READ DOWN, PEOPLE WHO ARE DEAF, UM, HARD OF HEARING PEOPLE WITH DISABILITIES, DEMENTIA AFFECTS WAY MORE THAN THAT POPULATION.

CHICO HAS A COURSE ON THEY THEY DO.

AND THEY GO THROUGH THIS.

YES, WE DO.

JUST THIS, THIS IT ON THE, IT GOES INTO WHERE THE CRISIS INTERVENTION, WHERE WE TALK ABOUT DEALING WITH THE MENTAL HEALTH CRISIS AND RESPONSE.

AND SO IDENTIFYING DEMENTIA.

PERFECT.

YEAH.

THEY HAVE A COURSE IN THAT'S GREAT TO HEAR.

I DON'T KNOW THAT EVERYBODY'S REQUIRED TO TAKE IT, BUT NO, WE, WE DO HAVE COURSES FOR THE TECO.

WE, WE DO THE I TECO EVERY YEAR.

OKAY.

THAT'S GREAT.

AND THEN MY, MY SECOND COMMENT WAS JUST ON ALL THE VOLUNTEER OPPORTUNITIES.

AGAIN, THOSE ARE PHENOMENAL AS WELL.

I THINK THE AWARENESS WITHIN THE CITY OF DALLAS ON HOW PEOPLE CAN GET INVOLVED IS PROBABLY PRETTY LOW AS FAR AS THOSE TYPES OF PROGRAMS. AND SO, YOU KNOW, I WILL INDIVIDUALLY FORWARD THIS ALONG TO MY CITY COUNCIL PERSON AND SUGGEST THAT SHE INCLUDE THIS, THIS DECK IN HER NEXT EMAIL COMMUNICATION.

BUT WE'VE GOTTA GET THE WORD OUT.

'CAUSE I THINK THERE ARE A LOT OF PEOPLE WHO WOULD LOVE TO DO THIS.

THEY JUST DON'T KNOW THAT IT EXISTS.

THEY DON'T KNOW WHAT THEY JUST LIKEACTUALLY, SHE MENTIONED .

LIKE, I DON'T WANNA BE NOSY, BECAUSE THEY'D BE NOSY THAT THAT'S THE PROBLEM.

THAT'S THE PROBLEM THAT WE GET A LOT HERE IN THE NEIGHBORHOODS.

SEE SOMETHING, SAY SOMETHING.

THAT'S HOW NEW YORK CITY TURNED THEMSELVES AROUND TO ANYTHING ELSE? ANY QUESTIONS ON THE QUESTION? HOW QUICK ARE THESE RESPONSE TIMES SEEM VERY LOGICAL.

HOW QUICK ARE YOU GUYS WITH THESE? I MEAN, ARE YOU MEETING THESE GOALS? I, I DON'T THINK SO.

WE, SOME DAYS THEY MAY, IT IS BASED ON A CALL LOAD.

IF, IF THE CALL LOAD IS LOW, LIKE WE, WE HAD THIS WINTER STORM, WE WAS PROBABLY, YOU KNOW, BUT IT'S BASED ON, IT'S BASED ON THE SMALL LOAD.

SO WE CAN'T REALLY JUST, YEAH, THERE YOU GO.

BUT, BUT EVEN AT THAT, EVERY, EVERY STATION HAS DIFFERENT CALL LOADS, RIGHT? EVERY STATION HAS DIFFERENT CALL LOADS.

SO POWELL, WHO HAD THE QUESTION UP? I DON'T SEE THE SIGN.

MITCHELL.

OH, VERNON, PLEASE.

SHE ON MUTE.

YOU ON MUTE.

UH, THANK YOU.

UH, AND GOOD MORNING EVERYONE.

AND IF I HAVEN'T SEEN YOU, HAPPY NEW YEAR.

UM, I DO WANT TO SAY, UH, THANKS SO MUCH FOR ALL THAT YOU ARE DOING.

AND I CAN SAY THAT OUR, UH, NEIGHBORHOOD OFFICER, UM, DOES A WEEKLY WALKTHROUGH OF THE COMMUNITY JUST TO SAY HELLO.

AND, UH, IT'S NOT ON A SCHEDULED BASIS.

LIKE HE'LL COME EVERY MONDAY OR EVERY TUESDAY.

HE COMES MAYBE ONE WEEK, IT'S MONDAY, THE NEXT WEEK.

IT MAYBE WEDNESDAY.

UH, AND THAT'S, UH, SO THAT IF ANYONE IS WATCHING HIM, THEY CAN'T KEEP TRACK OF HIM BECAUSE THEY DON'T KNOW WHEN HE'S GONNA BE THERE.

BUT HE JUST WALKS THE, UH, THE NEIGHBORHOOD AND SAYS HELLO.

HE U HE WILL USUALLY RING MY DOORBELL TO JUST, YOU KNOW, TO JUST SPEAK TO ME OR WHATEVER.

AND I CAN SAY THAT, UM, IF I'VE CALLED REGARDING A CONCERN, AND IT WAS A SERIOUS CONCERN, WE HAD SOMEONE TO RESPOND WITHIN FIVE TO 10 MINUTES.

AND IT'S ALSO GOOD TO HAVE, UH, WHEN YOU HAVE THAT NEIGHBORHOOD OFFICER, IT'S GOOD TO KNOW EVERYBODY.

VISIT YOUR, YOUR STATION AND BECOME FAMILIAR WITH AS MANY OF THOSE OFFICERS AS YOU CAN.

SO IF YOUR REGULAR OFFICER ISN'T THERE AND SOMEONE SAYS YOUR NAME, THEY WILL RECOGNIZE YOU AND SAY, OH, THAT'S MS. MITCHELL, WE NEED TO RESPOND.

BECAUSE SHE DOESN'T JUST CALL FOR ANYTHING.

UH, THOSE ARE JUST MY, MY, UH, COMMENTS.

AND THE QUESTION THAT I HAVE IS, UH, WHEN YOU GO OUT, UM, DO YOU AT ANY TIME, UH, HAVE TO CONTACT THE RIGHT TEAM, UH, TO GIVE YOU SUPPORT? AND IS THAT TEAM, I'M ASSUMING THAT TEAM IS STILL, UH, ACTIVE? YEAH, THE, THE RI CARE TEAM IS ACTIVE.

UH, WHENEVER WE, WE CONTACT THEM WHENEVER WE NEED, WE NEED TO PRETTY MUCH.

AND BECAUSE THEY HAVE THEIR OWN FOLLOW-UPS, THAT HAS TO DO AS WELL.

BUT WHENEVER WE NEED, WE NEED ANYBODY FROM THE RIGHTCARE TEAM, WE'LL CALL 'EM UP AND THEY'LL, THEY'LL SHOW UP AND GIVE 'EM THE RESOURCES.

THANK YOU CORPS.

THANK YOU VER AND WHAT WAS THAT TEAM AGAIN? ON THE RAKER? RAKER.

RECARE.

I'M FRANK.

I'M WITH, I'M WITH YOU.

THAT'S THE THREE PEOPLE.

MM-HMM .

YEAH.

VERY FAMILIAR.

YEAH.

VERY GOOD.

ANY OTHER QUESTIONS? SHOULD WE GIVE THESE PEOPLE A NICE ROUND

[01:15:01]

OF THANKS AND THANK YOU VERY MUCH.

WHAT ABOUT RANDOM SHOOTING? WHERE'S THAT REPORTED? THAT'S ONE IN TEAM.

THAT'S THE, THAT'S THE FOUR.

THE FOUR, UNLESS YOU A FOUR.

THAT'S THE PARTY.

YEAH.

SO THOSE ARE FOUR BECAUSE OH YEAH.

DOLLAR.

UNLESS, UNLESS, UNLESS THEY HEAR, UH, SOMEBODY SCREAMING OR, WELL, WE'RE ALWAYS TOLD WHEN THEY CALL.

AND I LOVE IT WHEN THEY ANSWER, WHAT'S YOUR EMERGENCY? SO THAT IMMEDIATELY FRAMES THAT.

IF YOU'RE JUST CALLING.

'CAUSE THE DOG'S BARKING.

WE AIN'T TALKING .

I GOT PEOPLE IN TRUCK, I GUESS I LIKE THAT.

THEY DID WHAT YEARS AGO.

HE ACTUALLY SEE SOMETHING OUT THERE.

SO RANDOM GUNFIRE.

WE WERE TURNED TOLD IN OUR VIP, WHICH WE STILL HAVE.

IF YOU HEAR A CAR OR SEE A CAR RUNNING REAL FAST AFTER THE RAPID GUNFIRE, THAT WAS A SIGN OF REALLY, OTHER THAN THAT COULD BE JUST SOME JOKESTER CELEBRATING AND YOU NEVER KNOW WHERE IT'S COMING FROM.

YEAH, EXACTLY.

THEY, AS I MENTIONED, MY WIFE IS A VIP.

YEAH.

SO WE, WE UNDERSTAND THE PROCESSES AND WE, WE'VE, WE'VE BEEN, WE'VE BEEN INVOLVED IN THOSE PROCESSES.

SO EIGHT YEAR VETERAN, I GOT MY VENT LIGHT AND GOT YOU GOT MAGNETIC SIGN.

EVERYBODYS GOT THEIR LIGHTS, SHE'S GOT THE JACKET AND YEAH.

NOT THE JACKET.

THANK YOU AGAIN.

NO, SHE'S GOT A JACKET.

JACKET GOT A SPOTTER.

OH, THE, THE DETECTION.

GUN DETECTION.

YEAH.

THE GUN DIDN'T WORK IN SOME AREAS.

IN SOME AREAS THEY DO, SOME AREAS DIDN'T COME BACK.

IT, IT REALLY ALL DEPENDS ON, I THOUGHT IT, FROM MY UNDERSTANDING, IT, IT DEPENDS ON THE CALL LOAD FOR THE RANDOM GUNFIRE IN THE DISTRICT.

CANDELARIA TOLD US IT WAS NOTHING.

IT WAS BAD.

21 MILLION.

LIKE I SAID, I I I, I DON'T KNOW THE DATE.

THAT'S THE ONE THAT TRACKS, I DON'T KNOW THE DATE ON THAT ONE, SO I DON'T OKAY.

THIS WE HAVE IT IN CERTAIN AREAS.

SO FAR.

SO FAR.

SO FAR, FAR.

SO FAR.

SO FAR.

YOU GOT NORTHEAST, I'M SORRY.

I THINK IT'S IN NORTHEAST.

I BELIEVE THERE'S SOME IN THE SOUTH AS WELL, BECAUSE WE'VE GOT THIS AREA BACK, BACK.

THE DRONE MAKING TO TECH BROTHER COMING FROM.

WE NEED TO GET ON WITH OUR FINANCIAL SCAM GUYS.

SORRY.

THANK YOU.

THANK YOU.

I BOOKED YOU UP.

ALRIGHT, NOW WE HAVE, I HAVE A LIST HERE WE HAVE FOR OUR COMMON SCAMS, RYAN MCCARRICK AND UH, KIM KIMMEL.

ALL RIGHT.

ALRIGHT, CASEY GENTLEMEN, THANK YOU.

AND CASEY WAS, UH, UNAVAILABLE TODAY.

YES.

SO YOU'RE NOT CASEY, I'M THE NEXT BEST.

CASEY .

CASEY.

CASEY HAD BAT RIGHT? CASEY HAD, ALRIGHT, EVERYBODY KNOWS YOUR CREDIT SCORE 'CAUSE THESE GUYS CAN HELP YOU LATER.

OH, I'M SORRY, .

WELL, THANK YOU FOR HAVING US.

UH, I'M RYAN MCCART.

UM, AS YOU SAW DETECTIVE CASEY ESH WAS SUPPOSED TO JOIN ME TODAY.

UM, CASEY AND I ARE THE ELDER FRAUD SQUAD.

KEN WAS A GREAT, I DON'T WANT SAY IMPROVEMENT.

I KNOW RESPECT TO CASEY, WHO WAS A GREAT ADDITION.

UM, KEN IS OFTEN THE FIRST POINT OF CONTACT FOR A LOT OF OUR VICTIMS. HE IS OUR INVESTIGATIVE SPORTS SPECIALIST IN THE FINANCIAL INVESTIGATIONS UNIT.

UH, SO JUST A A BRIEF BACKGROUND ON THE, THE ELDER FRAUD SQUAD.

WE ARE PART OF THE FINANCIAL INVESTIGATIONS UNIT.

AS I SAID, IT'S, IT'S CASEY AND I.

UM, WE FORMED AS, AS A SQUAD IN 2021 WHEN, UH, THE HIGHER UPS IN THE POLICE DEPARTMENT RECOGNIZED THERE WAS A NEED TO HAVE DEDICATED DETECTIVES, UH, FOR ELDER FRAUD.

SINCE THEN, UH, OUR, WE'VE BEEN TASKED WITH INVESTIGATING FINANCIALLY MOTIVATED CRIMES AGAINST ELDERS IN 65 AND OLDER.

UM, 65 COMES FROM THE TEXAS PENAL CODE.

I KNOW THE COMMISSION USES THE TERM SENIOR, UM, I READ IT ALL OVER YOUR 2025 REPORT.

UH, WE USE THE WORD ELDER, UH, AND ELDERLY JUST BECAUSE THEY ALSO COME FROM THE PENAL CODE.

SO I HOPE THAT TERM DOESN'T OFFEND ANYONE.

UM, SO TO ACCOMPLISH OUR MISSION, WE, WE PARTNER, UM, QUITE A LOT WITH, UH, FINANCIAL INSTITUTIONS.

WE WORK WITH SOME OF THE RESOURCES THAT, UH, VICTIMS ARE REFERRED TO AFTER THEY'VE BEEN A VICTIM OF A CRIME.

UH, COMMISSIONER VALDEZ, I KNOW YOU, YOU POINTED OUT THE SENIOR SOURCE WHEN IT WAS MENTIONED EARLIER.

UH, THEY'RE A GREAT AGENCY.

I LOVE WORKING WITH THEM.

UH, WE ALSO WORK VERY CLOSELY WITH THE PROSECUTORS.

THE DALLAS COUNTY DISTRICT ATTORNEY'S OFFICE HAS THEIR OWN UNIT FOR ELDER ABUSE.

UM, AND THEY'RE FANTASTIC TO WORK WITH ALSO.

UM, OUR GOAL IS, IS TO REALLY FOCUS ON THE VICTIM, UH, AND SEE WHAT, WHAT WE CAN DO TO, UM, TO HELP THEM HOWEVER, HOWEVER WE NEED TO.

NEXT SLIDE.

OKAY.

UM, SO TO DO THE, UH, TODAY WE'RE GONNA LOOK AT, UH, HOW SCAMMERS CONTACT THEIR VICTIMS. WE WILL LOOK AT HOW THEY ASK FOR PAYMENT.

UM, WE'LL BREAK DOWN THE ANATOMY OF SOME OF THE MORE COMMON SCAMS THAT WE SEE.

WE'LL TALK BRIEFLY ABOUT THE USE OF ARTIFICIAL INTELLIGENCE TO COMMIT FRAUD.

UH, AND FINALLY, WE'LL TOUCH ON HOW TO PROTECT YOURSELF AND WHAT TO DO IF YOU ARE A VICTIM SCAM.

SO THE, THE FOLKS THAT FALL VICTIM, UH, THESE TYPES OF OFFENSES, THE MONEY DOESN'T JUST DISAPPEAR FROM THE BANK ACCOUNT.

YOU KNOW, THERE'S UNIQUE CIRCUMSTANCES WHERE THERE'S VULNERABILITIES

[01:20:01]

WITHIN A FINANCIAL INSTITUTION, BUT WITH RESPECT TO SCAMS, THE ACTOR OR THE SUSPECT HAS TO GET INTRODUCED INTO THEIR LIFE SOMEHOW.

AND, AND THERE'S A LIMITED NUMBER OF MEDIUMS IF THAT HAPPENS.

IT CAN BE THROUGH A PHONE CALL, UH, A TEXT MESSAGE, AN EMAIL.

UH, THEY CAN SHOW UP AT THEIR DOOR, THEY CAN MEET THEM IN PUBLIC, BUT THERE HAS TO BE SOME TYPE OF CONNECTION.

AND SO, UH, THE CONVENIENCES THAT WE HAVE WITH MODERN TECHNOLOGY ALSO ALLOWS FOR, UH, THE INJECTION OF THIS CRIMINAL ELEMENT INTO, UH, OUR POPULATION.

SO TODAY WE'RE GONNA TALK A LITTLE BIT ABOUT, UH, HOW THESE SCAMS ARE PERPETRATED, UH, AND THE MEDIUM THAT, THAT YOU USED, UM, TO, UM, HAVE THE VICTIMS, UM, GIVE THEM ULTIMATELY WHAT WHAT THEY'RE LOOKING FOR, WHICH IS, UM, SOME FORM OF PAYMENT THAT'S GONNA COME, UH, IN A FEW DIFFERENT WAYS.

IT CAN BE CASH.

UM, WE FIND THAT THERE'S COURIERS THAT ARE INVOLVED.

UM, SOMETIMES THEY'RE AWARE OF THE SCAM THAT'S BEING PERPETRATED.

UH, OTHER TIMES THEY'RE UNSUSPECTING AND THEY'RE DOING A JOB AND THEY'RE GOING TO SOMEONE'S HOME AND THEY'RE PICKING UP A BOX AND THEY'RE SUPPOSED TO TAKE IT SOMEWHERE.

UM, IT CAN COME IN THE FORM OF GIFT CARDS.

AND SO WE HAVE, UH, VICTIMS THAT ARE TOLD, YOU KNOW, IN ORDER TO DEAL WITH WHATEVER THIS PROBLEM MIGHT BE, UH, YOU'RE, UH, ANTIVIRUS SOFTWARE ON YOUR COMPUTER HAS TO GET FIXED.

AND IN ORDER TO DO THAT, YOU HAVE TO SEND US A $500 SEPHORA GIFT CARD.

IT SOUNDS, UH, OUT THERE, IT SOUNDS EXTREME, UM, BUT IT, IT HAPPENS DAY IN AND DAY OUT.

UM, IT CAN COVER THE FORM OF A, A WIRE TRANSFER OR A PERSON TO PERSON TRANSFER, WHICH WOULD BE, UH, ZELLE, VENMO, SOME TYPE OF ELECTRONIC PAYMENT.

UM, WE SEE VICTIMS HAVE TO GO TO THE BANK AND, UH, WIRE FUNDS OBTAIN, UH, A MONEY ORDER, UH, AND TRANSMIT IT THAT WAY.

UM, OR CAN COME IN THE FORM OF CRYPTOCURRENCY, WHICH WE'LL TALK A LITTLE BIT ABOUT.

UM, THESE CRYPTOCURRENCY DEVICES, THESE, UM, ATM EQUIVALENT MACHINES.

UM, IF IT'S A GOVERNMENT IMPERSONATION SCAM, THE VICTIM WILL BE TOLD, UM, YOU NEED TO GO TO THIS BAIL TRANSITION CENTER IN ORDER TO PAY FOR, UH, A JURY SUMMONS THAT YOU MISS.

WELL, BAIL TRANSITION CENTER, OR BTC OR BITCOIN, UH, IS, IS KIND OF THE RUSE THAT'S USED FOR THEM TO BELIEVE AEG LEGITIMATE PAYMENT SOURCE.

YOU'RE NEVER GONNA HAVE TO GO TO A CIRCLE K AND PAY $5,000 FOR A JURY SUMMONS THAT YOU MISS.

THE WORLD DOESN'T LOOK THAT WAY.

BUT THE, THE FOLKS THAT PERPETRATE THESE OFFENSES, THEY SOUND VERY BELIEVABLE.

THEY'RE CONVINCING, THEY HAVE A PROFESSIONAL SCRIPT THAT THEY'RE, THEY'RE READING OFF OF.

AND, YOU KNOW, THE LAW ABIDING GOOD CITIZENS WANT STAY OUTTA TROUBLE.

AND SO THEY, THEY FOLLOW THEIR, THEIR DIRECTION.

SO A LITTLE BIT MORE ON CRYPTOCURRENCY.

UM, FOR THOSE UNFAMILIAR, THIS IS, THIS IS LIKE REEF BRA FORCE.

I'M NOT QUALIFIED TO, TO TEACH A HIGH LEVEL COURSE ON CRYPTOCURRENCY FOR SURE.

WHAT I GENERALLY TELL PEOPLE IS, IF YOU DON'T KNOW ABOUT IT, JUST STAY AWAY FROM IT.

UM, SOME PEOPLE ARE VERY SUCCESSFUL AT INVESTING IN IT.

UM, BUT, YOU KNOW, SO ARE THE SCAMMERS.

SO CRYPTOCURRENCY IS DIGITAL CURRENCY.

IT IS DECENTRALIZED.

BY THAT I MEAN, THERE'S NO, THERE'S NO BANK, RIGHT? THERE'S NO, YOU CAN'T JUST, UH, YOU KNOW, ONE OF THE TOOLS WE USE IN INVESTIGATING THE SUBPOENAS, YOU CAN'T SUBPOENA CRYPTOCURRENCY BECAUSE CRYPTOCURRENCY DOESN'T MAKE EXIST OR BITCOIN IS NOT A COMPANY THAT WE CAN COMPEL TO GIVE US INFORMATION.

UM, WHAT IT DOES IS ALLOWS WORLDWIDE, ANYWHERE, ANYWHERE YOU CAN CONNECT TO A DEVICE, YOU CAN UTILIZE CRYPTOCURRENCY.

AND THE TRANSACTIONS ARE PEER-TO-PEER.

THERE ARE PEER TO PEER.

THEY'RE SOMETIMES FACILITATED THROUGH SOMETHING CALLED AN EXCHANGE, WHICH IS THE CLOSEST THING THAT WE HAVE TO, UM, TO, UH, WHAT WE KNOW AS A BANK IN THE CRYPTOCURRENCY WORLD.

UM, SOME OF THOSE EXCHANGES ARE VERY FRIENDLY WITH LAW ENFORCEMENT.

SOME OF THEM ARE NOT.

SOME OF THEM ARE BASED HERE IN THE UNITED STATES AND CAN BE, CAN BE COMPELLED TO GIVE US INFORMATION.

SOME OF THEM ARE NOT.

OF COURSE, THE SCAMMERS REFER TO YOU, THE ONES WHICH ARE NOT REGULATED AND WHICH ARE NOT BASED HERE.

UM, MAKING OUR JOB ALL THE MORE DIFFICULT.

THAT'S, SO THE, THE SCAMS WE'RE GONNA TALK ABOUT TODAY, UM, ARE, ARE THE BANK OR GOVERNMENT IMPERSONATOR SCAM, UM, GRANDPARENT OR FAMILY EMERGENCY SCAM.

AND YOU'LL SEE SOME OF THESE ARE GROUPED TOGETHER BECAUSE ESSENTIALLY IT'S THE SAME SCAM WITH A DIFFERENT NARRATIVE.

UH, ROMANCE SCAMS, WHICH ARE, UM, PARTICULARLY DEVASTATING.

UM, TECH SUPPORT OR REFUND SCAMS AND SWEEPSTAKES, LOTTERY PRIZE OR GRANT SCAMS SLIDE PLEASE.

SO THE, THE BANK ACCOUNT GOVERNMENT, UM, IMPERSONATION SCAMS ARE, ARE VERY SIMILAR.

THEY USUALLY START WITH EITHER A, A PHONE CALL OR

[01:25:01]

A TEXT MESSAGE.

THE PHONE CALL, UH, IS GONNA COME FROM A S SPOOK NUMBER.

SO YOUR CALLER ID, IF YOU'RE A BANK OF AMERICA CUSTOMER, IT'S GONNA SAY BANK OF AMERICA OR BANK OF AMERICA SUPPORT OR BANK OF AMERICA FRAUD.

UM, YOU ANSWER THE CALL OR YOU RECEIVE THE TEXT MESSAGE, AND IT'S USUALLY PACKAGED, UH, IN THE FORM OF, DID YOU MAKE A $150 PAYMENT IN FLORIDA, RIGHT? AND YOU'RE SITTING AT HOME IN DALLAS AND YOU REPLY BACK, NO.

AND THEN THE NEXT MESSAGE, MESSAGE YOU'LL GET IS, UM, YOUR ACCOUNT'S BEEN COMPROMISED.

YOU NEED TO CALL CUSTOMER SERVICE RIGHT AWAY AT THIS NUMBER.

YOU CALL THAT NUMBER.

AND THE PERSON THAT ANSWERS SOUNDS LIKE THEY'RE WORKING FOR YOUR BANK, FOR THE FRAUD TEAM PROACTIVELY LOOKING TO MAKE SURE THAT YOUR FUNDS ARE SECURED AND THEY'RE GONNA TELL YOU YOUR ACCOUNT'S BEEN COMPROMISED.

WE HAVE A ROGUE, UH, TELLER THAT'S WORKING AT THIS PARTICULAR BRANCH THAT WE'RE INVESTIGATING.

WE HAVE THEM ISOLATED.

BUT, UH, IN ORDER TO SECURE YOUR FUNDS, YOU NEED TO GO AND WITHDRAW YOUR MONEY AND DEPOSIT INTO THE SAME ACCOUNT THAT WE'VE CREATED FOR YOU, EITHER AT THE SAME OR A DIFFERENT BANK.

AND THEY ARE GIVEN AN ACCOUNT NUMBER, A ROUTING NUMBER, WHATEVER MECHANISM IS NEEDED FOR THEM.

AND THEY WITHDRAW THEIR CASH.

THEY GO TO ANOTHER BANK, THEY DEPOSIT IT, OR SOMETIMES THEY'LL WITHDRAW IT FROM THE BANK AND GO TO THE DRIVE THROUGH ATM ON THE SAME PROPERTY AND DEPOSIT THEIR MONEY INTO THE SUSPECT'S ACCOUNT.

AND THEN THEY THINK THEY DID THE RIGHT THING.

THEY'RE TOLD, YOU KNOW, WITHIN 24 HOURS, YOU'LL HEAR FROM US TO LET YOU KNOW THAT IT'S BEEN RECTIFIED.

UH, AND THEN THEY NEVER GET THAT PHONE CALL.

UM, THE GOVERNMENT IMPERSONATION IS GENERALLY, AGAIN, A SPOOFED PHONE NUMBER.

UM, THAT INDICATES IT'S, UH, DALLAS POLICE, DALLAS, DALLAS COUNTY SHERIFF'S OFFICE, AND THEY'VE MISSED A JURY SUMMONS.

THERE'S A WARRANT FOR THEIR ARREST.

TODAY IS A ZERO TOLERANCE DAY.

THEY WILL BE ARRESTED.

HOWEVER, THEY CAN, UM, PAY THEIR OUTSTANDING BAIL FINE.

AND IN DOING SO, IT WILL ALLEVIATE THE WARRANT.

AND THEN THE NEXT TIME THEY GO TO COURT, THEY'LL BE REIMBURSED.

AND THEN THEY FOLLOW THE INSTRUCTIONS IN THE DIRECTION, UH, DEPOSIT, TAKE OUT THE CASH, DEPOSIT IT, UH, GENERALLY INTO A BITCOIN ATM MACHINE.

AND THEN THE NEXT THING YOU KNOW, THEY LEARN, FIND OUT THAT IT, IT IS SCAMMED.

UH, THERE'S SOCIAL ENGINEERING THAT'S BUILT INTO THIS.

THERE'S SOME RESEARCH THAT'S DONE INTO THE INDIVIDUAL TO KNOW, YOU KNOW, THEIR NAME, WHERE THEY BANK, UM, MAYBE SOME UNIQUE, UM, CHARACTERISTIC ABOUT THEM SO THAT IT'S GONNA SOUND LIKE IT'S LEGITIMATE.

THE SCRIPT IS PROFESSIONAL SOUNDING.

YOU KNOW, WHEN, WHEN IT'S TIME TO SAY, HEY, I'M GONNA TURN YOU OVER TO MY LEAD BROAD INVESTIGATOR TO HELP YOU.

THEY TAKE THE PHONE AND I'M HERE TO HELP .

THEY CONTINUE ON.

BUT, AND AGAIN, A COMMON THEME THROUGHOUT IS THERE'S ALWAYS GONNA BE SOME ELEMENT OF TIMES, THERE'S ALWAYS SOME PRESSURE, UH, THAT IS INJECTED THAT SAYS, IF YOU DON'T ACT WITHIN THIS NARROW WINDOW OF TIME, ALL YOUR MONEY'S GONNA BE GONE.

UH, AND SO IT'S NOT GIVING THE VICTIM TIME TO PROCESS AND THINK AND MAKE A RATIONAL DECISION.

IT'S FORCING THEIR HAND TO TAKE THIS ACTION WITHOUT DOING THE THINGS THAT WE ASK THAT THEY DO, WHICH IS TALK TO A, YOU KNOW, TRUSTED FRIEND OR A LOVED ONE CONFER AND MAKE CONFER WITH THEIR BANK INITIALLY TO MAKE SURE THAT NONE OF THIS IS ACTUALLY HAPPENING.

AND THAT ELEMENT OF TIME IS LEAVE IT OUT.

NEXT, WE'LL TALK ABOUT THE GRANDPARENT OR FAMILY EMERGENCY SCAM.

THERE WAS A A TIME WHEN I WOULD TELL YOU THIS WAS THE MOST COMMON SCAM THAT WE SAW THE GRANDPARENTS SCAM.

UM, NOW I'D SAY IT'S PROBABLY THE, THE BANK IMPERSONATION SCAM.

UH, BUT GRANDPARENT SCAM STILL EXISTS.

UM, WHAT IT IS, IS IT DOES SOMETHING LIKE THIS USUALLY INITIATED WITH A PHONE CALL.

UM, THE CALLER WILL SAY UP AND SAY, CALL UP AND SAY, GRANDPA, IT'S ME.

UM, AND, AND GRANDPA WILL SAY, JOHNNY, IS, IS IS THAT YOU? YEAH, YEAH, IT'S ME, JOHNNY.

RIGHT? SO THEY MAY HAVE DONE SOME OF THAT SOCIAL ENGINEERING WITH, THEY'VE DONE THEIR RESEARCH AND, AND KNOW A LITTLE BIT ABOUT THEIR, THEIR INTENDED TARGET AHEAD OF TIME.

OR IT MAY BE THAT THE VICTIM GIVES THE SCAM ON ALL THE INFORMATION THEY NEED, UH, UNKNOWINGLY.

UM, THEN IT, IT IS GONNA BE SOMETHING LIKE, UM, I, I'VE BEEN INVOLVED IN A CAR ACCIDENT, UM, OR I'M IN JAIL AND IN MEXICO.

UM, AND THEY'LL, THEY'LL CREATE THAT SENSE OF URGENCY IN THE VICTIM BY, BY ANNOUNCING THIS EMERGENCY.

UM, THEY'RE GOING TO, UH, TO, TO TRY AND INSTILL SOME SORT OF SENSE OF SECRECY BY SAYING, PLEASE DON'T TELL MY PARENTS THEY'D BE SO MAD.

OR, UH, SOMETIMES IT'S, IT'S THAT THE JUDGE HAS PUT A GAG ORDER IN PLACE, SO YOU CAN'T TELL ANYONE.

AND THEN COMES THE ASK.

UM, SOMETIMES THEY'LL, THEY'LL TRANSFER THE VICTIM TO, UH, AN ATTORNEY, YOU KNOW, QUOTE UNQUOTE ATTORNEY BEFORE THE ASK COMES.

UH, BUT, BUT THEY'RE GOING TO ASK FOR SOME MONEY FROM THE VICTIM, UM, TO BENEFIT THE, THE SUPPOSED GRANDCHILD, YOU KNOW, JOHNNY, IN THIS CASE, UM, IN, IN SOME WAY.

[01:30:01]

UM, AND WHAT GRANDPARENT WOULDN'T DO WHAT THEY COULD TO HELP THEIR GRANDCHILD, RIGHT? UH, AND SO SOMETIMES THAT ASK IS FOR, UM, BOND MONEY.

UM, HEY, YOU KNOW, I, I NEED $10,000 SO I CAN BE RELEASED FOR JAIL.

FROM JAIL, ALMOST GUARANTEED IS IF THE VICTIM PAYS THE FIRST AMOUNT OF MONEY, THERE WILL BE SOME GIFT, UM, WHERE MAYBE THE BOND HAS INCREASED.

UH, WE, WE HEAR THAT ONE A LOT.

YOU KNOW, THE, THE VICTIM, UH, IN THE CAR ACCIDENT WAS PREGNANT AND HER CHILD DIED.

SO NOW THE BOND, THE CHARGE INCREASED, AND NOW THE BOND INCREASED.

SO IT'S NOT JUST 10,000 ANYMORE.

THEY NEED AN ADDITIONAL 10,000.

UM, SO, SO ANYTIME THE VICTIM PAYS, AND THIS IS COMMON THROUGH AUTO SCAMS, AS THE VICTIM PAYS, THE STORY CHANGES TO WHERE THE VICTIM NEEDS TO PAY MORE MONEY.

NICE.

UH, THE NEXT SCAM IS THE ROMANCE SCAMS. UM, IN, IN MY EXPERIENCE, AT LEAST, I, I'VE SEEN THEM PERPETRATED, UM, IN, IN TWO DIFFERENT FACTIONS.

ONE OF WHICH IS WHEN THEY'RE IN IT FOR THE LONG TERM.

THIS IS A LONG TERM ONLINE RELATIONSHIP.

AND DURING THE COURSE OF 6, 8, 10, 12 MONTHS, TWO YEARS, UM, THEY'RE CONSTANTLY ASKING FOR A LITTLE BIT OF MONEY.

YOU KNOW, IT'S A LITTLE BIT HERE, A LITTLE BIT HERE.

UH, I LOVE SPEAKING WITH YOU, BUT I NEED TO PAY MY PHONE BILL.

CAN YOU HELP ME OUT? UM, I NEED TO, UM, YOU KNOW, BUY GROCERIES.

I, I HAVEN'T EATEN.

UH, PLEASE HELP ME OUT.

AND IT'S ALWAYS SOMETHING MORE, SOMETHING MORE.

AND OVER THE COURSE OF, YOU KNOW, A YEAR OR TWO YEARS, UM, IT'S A, A FAIR AMOUNT OF MONEY THAT'S BEEN, UH, EXTRACTED FROM THE VICTIM.

UH, AND THEN CONVERSELY, THERE'S, UM, THE, THE SHORTER, UH, ROMANCE SCAM THAT IS GOING TO TRY TO YIELD A HIGHER PROFIT.

UM, AND THAT'S CALLED PIG BUTCHERING.

AND THAT'S WHERE, YEAH, THEY'RE GOING TO, UH, CREATE THIS RELATIONSHIP.

AND ONCE THEY BUILD SOME TRUST, THEY'RE GONNA LET THEM KNOW LIKE, HEY, JUST SO YOU KNOW, I'VE GOT A SIDE BUSINESS, OR I, I DABBLE IN INVESTING.

UM, I DO CRYPTOCURRENCY INVESTMENTS.

UH, IF YOU WANNA SEND ME A THOUSAND DOLLARS, UM, TO INVEST, I, I CAN MAKE A PRETTY GOOD PROFIT FOR YOU.

AND SO THEY SEND THE MONEY, AND THEN THEY SEND THE FAKE PROSPECTUS THAT SHOWS THAT YOUR, YOUR FUNDS ARE DOING WELL.

AND THEN THEY MAY SEND THEM BACK $500 AND SAY, HEY, YOU'VE ALREADY MADE $1,500.

HERE'S YOUR $500 PROFIT.

THEY'RE JUST SENDING THEM BACK 500 OF A THOUSAND THAT THEY SENT.

UM, AND THEN IT CONTINUES ON AND CONTINUES ON.

AND THEN ALL OF A SUDDEN IT'S, I'VE GOT A UNIQUE OPPORTUNITY.

WE'VE GOT EIGHT HOURS.

UM, THERE'S A NEW CRYPTO COIN THAT'S GETTING RELEASED.

I, I CAN MAKE 500 TIMES YOUR INVESTMENT, BUT YOU GOTTA ACT NOW, I NEED YOU TO GO INTO YOUR IRA, YOUR INVESTMENT ACCOUNTS.

IF YOU SEND ME $50,000, 70, A HUNDRED THOUSAND DOLLARS, $500,000, YOU KNOW, IT, IT'S GONNA INCREASE EXPONENTIALLY.

UH, AND THERE'S, THEY'RE, THE SCRIPT THAT THEY'RE READING OFF OF SOUNDS MORE CONVINCING THAN WILL, HOW I'M DESCRIBING IT.

UM, BUT IT'S ENOUGH FOR FOLKS TO WITHDRAW EVERYTHING THAT THEY HAVE.

WE'LL SEND IT AND THAT PERSON DISAPPEARS, AND THEN MOVE ON TO THE NEXT VICTIM.

UM, FACEBOOK SEEMS TO BE ONE OF THE, UH, MORE COMMON PLATFORMS FOR THESE ROMANCE SCAMS, AT LEAST FOR THE INITIAL CONVERSATION.

UM, BIG RED FLAGS ARE WHEN THEY ASK, LET'S TRANSITION TO, UH, WHATSAPP OR SIGNAL OR TELEGRAPH.

UM, YOU KNOW, ONE, ONE OF THESE OTHER APPLICATIONS WHERE, UM, THERE'S MORE ANONYMITY BUILT INTO HOW YOU, YOU, UM, GET YOUR ACCOUNT.

UM, YOU CAN HAVE A WHATSAPP ACCOUNT AND LIVE ON THE OTHER SIDE OF THE WORLD.

UM, AND WE'RE NEVER GONNA FIND OUT WHO, WHO YOU ARE.

UM, AND AS SOON AS THE CONVERSATION TRANSFERS FROM A SOCIAL MEDIA SITE TO ONE OF THESE APPS, UM, THE PERSON THAT THEY'RE IN TROUBLE, UH, IT'S, IT'S A HUGE RED FLAG.

UH, ANYTHING ELSE? I MENTIONED EARLIER THAT, UH, I HAVE A PARTICULAR DISDAIN FOR ROMANCE SCAMS. I THINK THERE'S SOME OF THE MOST DEVASTATING, UM, FOR A COUPLE REASONS.

ONE, SOMETIMES IT IS NEAR IMPOSSIBLE OR IMPOSSIBLE TO CONVINCE THE VICTIM THAT THEY ARE A VICTIM.

UH, BECAUSE THE, THE SCAMMER SPENDS SO MUCH TIME AND IS, HAS INVESTED SO MUCH IN THIS RELATIONSHIP WITH THE VICTIM.

I CANNOT SIT IN YOUR LIVING ROOM WITH YOU FOR 15 MINUTES AND UNDO EVERYTHING THAT THEY HAVE DONE OVER THE COURSE OF SIX MONTHS OR A YEAR OR WHATEVER.

AND EVEN, YOU KNOW, UH, FAMILY MEMBERS, UH, SOMETIMES I'LL OFTEN GET FAMILY MEMBERS OF THE VICTIM INVOLVED WHO CAN SAY, MOM, DAD, LIKE, THIS IS A SCAM.

BUT, YOU KNOW, AT, MAYBE AT BEST, THEY TALK TO THEIR PARENT ONCE OR TWICE A WEEK, WHEREAS THE SCAMMERS SPENDING HOURS A DAY EVERY DAY TALKING TO THE VICTIM.

AND SO THEY WANNA BELIEVE THAT SCAMMER MORE, UM, LIKE 10 CENTS.

SOMETIMES THAT SCAMMER WILL STAY IN THE VICTIM'S LIFE UNTIL THE MONEY RUNS OUT EVERY DIME OF IT, WHICH IS OBVIOUSLY QUITE DEVASTATING.

BUT TWO, UM, IF AND WHEN THEY DO

[01:35:01]

LEARN THAT THEY'RE A VICTIM, THEY'VE NOW LOST PROBABLY THE CLOSEST RELATIONSHIP THAT THEY HAVE TO ANYONE, EVEN THOUGH THAT RELATIONSHIP WAS NOT WHAT THEY THOUGHT IT WAS.

NEXT SLIDE, PLEASE.

UH, SO TECH SUPPORT OR REFUND SCAMS ARE KIND OF GOING BY THE WAYSIDE.

UM, THIS ONE, GENERALLY THE CONTACT WAS MADE BY A POPUP ON THE VICTIM'S COMPUTER.

THEY WERE VERY PREVALENT FOR A WHILE.

I DON'T SEE MANY IMPLEMENTING THAT TO YOU.

YEAH, I CAN DO.

YEAH.

UM, SO A POPUP WOULD APPEAR, AND REALLY THE FORMAT IS LIKE THIS.

A SCAMMER CREATES A PROBLEM, A SCAMMER NOTIFIES THE VICTIM OF THAT PROBLEM AND OFFERS THE SOLUTION, AND THEN THE VICTIM PAYS FOR THAT SOLUTION.

UM, SO IT WOULD BE A POPUP ON YOUR COMPUTER SAYING, YOU HAVE A VIRUS RIGHT? CLICK HERE TO RESOLVE IT.

BY CLICKING IT, YOU HAVE NOW, UH, SOMETIMES ALLOWED THE, THE SCAMMER ACCESS TO YOUR COMPUTER, WHERE YOU'VE AT LEAST ALLOWED THEM A MEANS OF CONTACT WITH YOU, WHERE THEY'LL, YOU KNOW, NOW, NOW THEY'VE GOT A PHONE NUMBER FOR YOU TO CALL, OR THEY'RE CALLING YOU, UH, MAYBE ON FACETIME OR SOMETHING LIKE THAT.

AND, UH, AND THEY'RE GOING TO TELL YOU ALL THE THINGS THAT ARE WRONG WITH YOUR COMPUTER AND, AND HOW IT IS, UH, CONNECTED TO 32 IP ADDRESSES OUT OF CHINA, WHICH ARE INVOLVED WITH CHILD PORNOGRAPHY AND ALL THESE THINGS TO SCARE YOU.

UM, THEN THEY'RE GONNA SAY, BUT WE CAN FIX IT FOR YOU FOR $200, WHATEVER THE CASE MAY BE.

SO IN THE CLEANEST VERSION OF THE SCAM, THE, THE VICTIM PAYS THE $200 AND THE SCAMMER GOES ON THEIR WAY.

AND, AND THAT'S IT.

SOMETIMES, HOWEVER, THE VICTIM, UH, OR THE SCAMMER REQUESTS REMOTE ACCESS TO THE VICTIM'S COMPUTER.

THE VICTIM ALLOWS IT THINKING THEY'RE TALKING TO MICROSOFT OR NORTON OR WHOEVER.

UH, AND THEN THE SCAMMER CAN REALLY GET THEIR HOOKS IN.

UM, SOMETIMES THEY, UH, JUST TAKE THE CREDIT CARD NUMBER AND RUN WITH IT AND GO AND USE IT FOR OTHER FRAUD.

SOMETIMES THE REMOTE ACCESS ALLOWS THEM ACCESS TO THE DICTIONS BANK ACCOUNT, AND THEY CAN DO A LOT OF DAMAGE THAT WAY.

SOMETIMES IT MORPHS INTO A REFUND SCAM.

AND A REFUND SCAM IS WHERE THEY SAY, UH, OOPS, WE OVERCHARGED YOU.

UM, YOU KNOW THAT YOU QUALIFIED FOR A PROMOTIONAL RATE, SO INSTEAD OF THE $500 PACKAGE, WE'RE GONNA REFUND YOU $300 BACK.

UH, AND SO THEN THEY GO TO REFUND $300 BACK.

BUT INSTEAD OF REFUNDING $300 BACK, THEY QUOTE, UNQUOTE, MAKE A MISTAKE AND REFUND $30,000 BACK.

AND THEN THEY'LL SAY, OH MY GOODNESS.

UM, I'M GONNA LOSE MY JOB.

UM, HOW AM I GONNA FEED MY CHILDREN? ALL OF THIS? UH, AND, AND THEN THEY'LL SAY, WELL, WOULD YOU MIND JUST SENDING THE DIFFERENCE TO ME? UM, AND THE VICTIM CAN SEE ON THEIR COMPUTER, BECAUSE THE SCAMMER HAS ACCESS TO THEIR COMPUTER, IT LOOKS LIKE THERE'S AN ADDITIONAL $30,000 IN THEIR ACCOUNT.

SO THE VICTIM WILL TAKE OUT 27,000 OR 20, $29,700, UM, AND SEND IT IN CASH BACK TO THE SCAMMER.

SO, UH, THAT'S HOW A TECH SUPPORT SCAM BECOMES A REFUND SCAM.

BUT YOU CAN IMAGINE THE VULNERABILITIES IF YOU HAVE ON YOUR COMPUTER, UM, ANY OF YOUR BANKING, UM, YOU KNOW, ONLINE SITE.

AND IF IT AUTO-POPULATES, IF I GO TO BANK OF AMERICA AND IT BRINGS UP MY HOME SCREEN AND MY USERNAME AND MY PASSWORD, I'VE ALREADY AUTO-POPULATED.

IF I HAVE ALLOWED A SCAMMER TO REMOTE INTO MY COMPUTER, IT'S VERY EASY FOR THEM TO GO IN, PRETEND LIKE THEY'RE WORKING ON SOMETHING ELSE.

AND REALLY ALL THEY'RE DOING IS JUST ACCESSING MY ACCOUNT, ADDING THEM AS A TRUSTED PERSON THROUGH ZELLE Z INITIATING WIRE TRAP FOR DOING ALL THAT, UM, UNDER THE MASK OF, OH, WE'RE HERE TO HELP AND WE'RE GONNA FIX THE PROBLEM.

UM, AND SAME THING WITH OUR CELL PHONES.

YOU KNOW, THERE'S AN APPLICATION THAT YOU CAN ADD TO YOUR PHONE TO ALLOW SOMEONE TO REMOTE IN, HAVE A REMOTE DESKTOP, UM, ONCE THEY GET INTO YOUR PHONE.

IF YOU DON'T HAVE TWO FACTOR, UM, AUTHENTICATION OR, UM, FACE ID OR SOME KIND OF PASSCODE EMBEDDED WITHIN YOUR APPS, UM, THE VULNERABILITIES ARE, ARE, UM, CAN, CAN BE DEVASTATING.

UM, WITH RESPECT TO THE, UH, LOTTERY SCAMS, UH, PERFECT EXAMPLE.

I, I HAD A, A GENTLEMAN COME IN, UH, EARLY SEVENTIES, UH, LAST WEEK, UM, RECEIVED A PHONE CALL THAT HE WON A $9 MILLION, UM, TEXAS STATE LOTTERY THAT HE NEVER, UM, UM, APPLIED FOR, NEVER, UM, OBTAINED ANY KIND OF TICKET FOR IT.

UM, THEY FOLLOWED UP THE PHONE CALL TO VERIFY THAT HE WON WITH AN EMAIL.

UM, A SCAMMER SUSPECT CAN USE A ONE-TIME USE, CAN CREATE A ONE-TIME USE EMAIL.

THEY CAN CREATE ONE-TIME, USE PHONE NUMBERS TO, UM, MASTER THEIR IDENTITY AND KIND OF CREATE THAT INSTALLATION TO, UM, AVOID DETECTION.

UM, BUT AFTER THE PHONE CALL, HE GETS AN EMAIL, UH, AND IS TOLD THAT IN ORDER TO COLLECT HIS WINNINGS, HE NEEDS TO FIRST SEND A $25 GIFT CARD JUST TO PROVE THAT HE IS WHO, UM, HE, HE SAYS THAT HE IS, THAT THAT'S THEIR, LIKE, GOOD FAITH.

SO HE GOES AND HE GETS IT, AND HE DOES IT, AND THEY SAY, OKAY,

[01:40:01]

GOOD.

UM, IN ORDER TO, UM, COMPLETE THE PROCESSING FEES, UM, HE NEED TO SEND $2,500 IN GIFT CARDS.

UM, AND THAT'S GONNA GENERATE GETTING A CHECK, UM, CUT AND SENT OUT TO YOU.

SO HE FOLLOWS THROUGH.

THEN YOU SAY YOU HAVE TO PAY THE TAXES .

UM, AND SO HE'S GOTTA SEND, UH, $8,000 CHECK, UH, TO A HOME IN GEORGIA.

UM, HE WRITES OUT THE CHECK, HE SENDS IT, UH, OVERNIGHT DELIVERY, AND AS HE GETS BACK HOME, UM, LEAVING THE POST OFFICE, HE TELLS HIS SON, AND THEN THE SON GOES, HANG ON A SECOND, YOU DID WHAT FOR WHAT? LET, LET'S START AT THE BEGINNING.

AND THEN THEY GO BACK TO THE POST OFFICE, THEY'RE ABLE TO CANCEL, UH, THE CHECK.

SO HE DIDN'T LOSE THE $8,000.

UM, SO HE, HE'S OUT ABOUT $3,000 WITH, IN GIFT CARDS.

UM, STILL A LOT OF MONEY, BUT, UM, NOT, NOT QUITE AS BAD.

UM, BUT THAT, THAT JUST GOES TO SHOW HOW THESE, UH, OFFENSES ARE, ARE PERPETRATED.

UM, THEY BROWN YOUR EMOTIONS, THEY LET YOU KNOW, YOU KNOW, GET THE, THAT KID OF THE ENDORPHINS THAT YOU WON AND THAT, YOU KNOW, TODAY'S YOUR LUCKY DAY.

YOU'VE BEEN, YOU KNOW, WAITING AND NOW IT'S HAPPENED.

UM, AND SO WE TELL FOLKS, YOU KNOW, YOU'RE NEVER GONNA WIN.

UM, ANY KINDA LOTTERY OR PRIZE THAT YOU NEVER APPLIED FOR, YOU DON'T HAVE A TICKET FOR.

EXACTLY.

UM, , YOU KNOW, THERE ARE FOLKS THAT WILL COME UP TO YOU AND, AND THEY'LL APPROACH YOU NEAR A BANK AND SAY, HEY, I, I WON, UM, THIS LOTTERY TICKET, UH, IT'S $500.

UH, I'M NOT A TEXAS RESIDENT.

I'M FROM OUT STATE.

THEY WON'T LET ME CASH IT IN.

DO YOU WANNA SPLIT? IF YOU GIVE ME, YOU KNOW, $250 YOU RUN INSIDE, THEY GO TO THE ATM, THEY TAKE 2, 200, 2 $50, UM, EXCHANGE IT FOR THE TICKET.

THEY THINK THAT THEY'RE GETTING THE OTHER HALF, AND THEN IT TURNS OUT IT'S A FAKE TICKET.

SO THE, THE CRIMINAL ELEMENT IS VERY CREATIVE, AND THEY'LL DO WHATEVER THEY CAN TO, UH, KIND OF PRY AWAY IT, UH, OUR EMOTIONS TO MAKE YOU BELIEVE THAT, YOU KNOW, TODAY IS IN FACT A LUCKY DAY.

SO, WE'LL TALK A LITTLE BIT ABOUT ARTIFICIAL INTELLIGENCE.

I KNOW WE'RE OVER OUR TIME, SO, UM, WE GOT STARTED LATE, SO WE GOT TWO MINUTES NOW.

OKAY.

UM, SO WE KNOW AI IS BEING USED.

UM, HONESTLY, WE, WE DON'T KNOW THE FULL SCOPE OF HOW IT'S BEING USED.

TO WHAT EXTENT, UM, SOME THINGS THAT WE DO KNOW THAT IT'S BEING USED FOR, UM, TO CREATE REALISTIC IMAGES OR VIDEOS, UH, IMPORTANT IN, IN ROMANCE SCAMS, UM, IMPORTANT IN A LOT OF DIFFERENT SCAMS. UH, ANY KIND OF IMPERSONATION SCAM IF IN THE SCAMMER CAN SHOW YOU SOMETHING THAT'S NOT TRUE, THAT MAKES IT LOOK TRUE, UM, THAT'S DEFINITELY AN ADVANTAGE FOR THEM.

WE KNOW THAT, UM, THEY CAN OFTEN BE USED TO, TO CHANGE A SCAMMER'S VOICE, WHICH IS IMPORTANT IN THE, THE GRANDPARENTS SCAM.

THEY CAN SOUND JUST LIKE JOHNNY WHEN THEY CALL.

I DON'T KNOW HOW MANY VICTIMS THAT HAVE TOLD ME.

I SWEAR IT WAS MY GRANDCHILD ON THE OTHER SIDE OF THAT BOOK.

UM, OR IT COULD BE USED TO, TO SOUND LIKE A CELEBRITY.

I HAD A, A VICTIM WHO SWORE THAT YOU HAD A JOB WORKING FOR DWAYNE, THE ROCK JOHNSON .

UM, UH, THE, UH, AI CAN BE USED TO CREATE ELABORATE SCRIPTS, UM, CAN TALK ABOUT THE IMPORTANCE OF THE SCRIPTS AND, AND, AND HOW THAT GOES.

THAT'S ALSO IMPORTANT BECAUSE ENGLISH IS NOT THE FIRST LANGUAGE OF ALL OF OUR SCAMMERS, RIGHT? WE HAVE SCAMMERS WHO ARE PERPETRATING CRIMES FROM ACROSS THE WORLD.

UH, AND SO IF THEY CAN CREATE SOMETHING USING THE SAME IDIOMS THAT WE USE IN THE ENGLISH LANGUAGE, THEN THEY SOUND MORE CONVINCING.

UH, IT CAN ALSO BE, UH, WE DIDN'T TOUCH MUCH ON KYC, BUT KYC IS KNOW YOUR CUSTOMER.

UM, THE EXCHANGES BASED IN THE UNITED STATES HAVE PROTOCOLS IN PLACE WHERE IN ORDER TO HAVE A CRYPTOCURRENCY ACCOUNT, MAYBE THEY REQUIRE THAT YOU, UM, SEND IN A SHORT VIDEO OF YOURSELF HOLDING UP YOUR IP, RIGHT? SO THAT'S THEIR WAY OF VERIFYING ARTIFICIAL INTELLIGENCE CAN BE USED TO DEFEAT THAT, WHERE THEY TAKE A FAKE PERSON WITH A FAKE ID AND CREATE A FAKE VIDEO OF THEM HOLDING UP THAT, THAT, THAT ID AND IT, IT PASSES PROTOCOL FOR THAT EXCHANGE.

UM, JUST HELPING CREATE THAT, AN ANONYMITY FOR THE SCAMMER.

NEXT, PLEASE.

SO WE TELL FOLKS, YOU KNOW, TO, UM, YOU KNOW, BE ON THE LOOKOUT FOR NUMBER ONE, THE UNSOLICITED CALL.

YOU KNOW, IF YOU DON'T RECOGNIZE THE PHONE NUMBER, UH, FROM THE CALL COMES IN, JUST LET IT GO TO VOICEMAIL.

IT'S IMPORTANT THEY LEAVE MESSAGE FOR YOU.

UM, BUT WHEN ONE OF THESE, UH, EVENTS IS GENERATED, THEY REALLY HAVE TO BE CONSCIOUS AND BE AWARE THAT, YOU KNOW, THAT FALSE SENSE OF URGENCY, THAT EMERGENCY, THAT NARROW WINDOW OF TIME, UM, THAT IS A PROBLEM.

AND THEY HAVE TO RECOGNIZE THAT AND KNOW THAT, OKAY, SOMETHING ABOUT THIS ISN'T RIGHT.

I SHOULD TRUST MY INSTINCTS, TRUST MY GUT, AND, UH, START ASKING QUESTIONS OR CONFER WITH, UH, A TRUSTED FRIEND OR, OR LOVED ONE, UM, RATHER THAN MAKE A, A, A RASH AND A TERRIBLE DECISION THAT, UH, THEY'RE GONNA REGRET, UM, AGAIN, UH, ANY METHOD OF PAYMENT THAT THEY'RE NOT, UM, COMFORTABLE WITH, THAT THEY HAVEN'T USED IN THE PAST.

IF BITCOIN IS THE UNKNOWN AND ALL OF A SUDDEN THEY'RE ASKED TO PAY THROUGH BITCOIN, THAT'S A RED FLAG.

AND YOU HAVE TO SAY, HANG ON A SECOND.

I'M

[01:45:01]

NOT GONNA PAY THROUGH A BITCOIN A TM MACHINE.

I'M NOT GONNA PAY WITH GIFT CARDS.

YOU KNOW, IF THIS IS A LEGITIMATE, UM, UM, LAW ENFORCEMENT INQUIRY ABOUT, UH, UH, WARRANT FOR MY ARREST, I'M GONNA CONTACT THE ARRESTING AGENCY.

I'M GONNA CONTACT DALLAS PD AND, AND GET TO THE BOTTOM OF IT AND NOT PAY THROUGH ONE OF THESE, THESE OTHER MECHANISMS. UM, AGAIN, THE UNSOLICITED CONTACT, UM, ASKING FOR ANY OF THEIR PERSONAL INFORMATION, UM, THEM FISHING FOR INFORMATION, UM, THE SWEEPSTAKES WHERE THEY, THEY NEVER ENTERED.

UM, THESE ARE ALL THE RED FLAGS THAT WE, WE DISCUSSED WITH THE FOLKS THAT WE, WE PRESENTED, I THINK, AND COVERED THIS SLIDE PRETTY WELL.

SO, ONE MORE SLIDE, PLEASE.

THANK YOU.

SO, UM, IF YOU DO FIND YOURSELF A VICTIM OF A SCAM, THE FIRST THING YOU ASK YOU TO DO IS REPORT IT.

REPORT IT TO US AT LEAST.

UM, WE WILL DO EVERYTHING WE CAN.

SOMETIMES THAT, UM, SOMETIMES THAT MEANS GETTING MONEY BACK.

UH, OFTENTIMES IT'S NOT.

IT IS JUST OUT OUTSIDE OF OUR CONTROL TO, TO GET MONEY BACK FOR A VICTIM.

SOMETIMES IT MEANS PUTTING SOMEONE IN JAIL SOMETIMES.

UM, UNFORTUNATELY, WE, WE DON'T HAVE ANYONE TO PUT IN JAIL ON THESE.

UM, ALSO, ADULT PROTECTIVE SERVICES.

UH, SOME THINGS ARE REQUIRED TO BE REPORTED TO ADULT PROTECTIVE SERVICES IN A STUDENT CRISIS.

SO IF YOU, IF YOU KNOW THAT A VICTIM IS BEING, UM, EXPLOITED THAT NEGLECTED OR ABUSED, UM, IN THE STATE OF TEXAS, UM, REGARDLESS OF WHO YOU ARE OR WHAT POSITION YOU'RE IN, YOU NEED TO REPORT THAT TO ADULT PROTECTIVE SERVICES.

AP PS DOES NOT INVESTIGATE SCAMS THOUGH.

UM, THE FEDERAL TRADE COMMISSION AND THE, UH, FBI'S INTERNET CRIME COMPLAINT CENTER ARE BOTH FANTASTIC PLACES TO REPORT.

UM, THEY MAY NOT BE ABLE TO, YOU, YOU MAY NOT HEAR ANYTHING BACK FROM THEM.

UM, BUT THEY KEEP GREAT STATISTICS, AND THAT'S WHAT WE USE, UH, TO, UH, ALLOCATE FUNDING TO, UM, YOU KNOW, JUST KIND OF KEEP TRACK OF WHICH SCAMS ARE ON THE RISE AND WHICH ARE ON THE DECLINE.

UH, THOSE ARE, ARE BEST ACCOMPLISHED THROUGH, THROUGH THOSE TWO RESOURCES.

THE INTERNET, INTERNET CRIME COMPLAINT CENTER, AGAIN, RUN BY THE FBI, IT ACTS AS A CLEARING HOUSE.

SO A SCAM THAT WE SEE HERE IN, IN DALLAS MAY ALSO BE OCCURRING IN LOS ANGELES AND NEW YORK.

RIGHT? AND WE MAY NOT HAVE ENOUGH TO GO OFF OF HERE IN DALLAS, UH, AND THEY MAY NOT HAVE ENOUGH TO GO OFF OF IN EITHER OF THOSE OTHER LOCATIONS, BUT BY AGGREGATING THAT INFORMATION, SOMETIMES THEY CAN BUILD A, A WORKABLE CASE.

UM, OR, YOU KNOW, THE FBI HAS FOR EVERY KIND OF CRIME, WHETHER THEY WANNA TELL YOU OR NOT, THEY HAVE A DOLLAR THRESHOLD AS TO, YOU KNOW, INTERESTED, NOT INTERESTED, RIGHT? MM-HMM .

UM, AND, YOU KNOW, THE DALLAS CASE MAY NOT BE APPEALING TO THEM, BUT WHEN THEY FIND OUT THAT IT'S HAPPENING ALL OVER THE PLACE AND IT TOTALS HOWEVER MIL, MANY MILLIONS OF DOLLARS, NOW ALL OF A SUDDEN THEY'RE INTERESTED.

AND THE BIGGEST, UH, THING THAT A LOT OF PEOPLE CAN DO IS, IS SHARE THEIR STORY WITH OTHERS.

WE UNDERSTAND THAT A LOT OF THESE, THESE CRIMES ARE EMBARRASSING TO TALK ABOUT.

NOBODY WANTS TO ADMIT THEY GOT FOOLED.

UM, AND, YOU KNOW, KEN AND I CAN DO PRESENTATIONS ALL DAY LONG AND PEOPLE WILL THINK, WELL, THAT'S NEVER GONNA HAPPEN TO ME, UM, UNTIL IT DOES.

RIGHT? BUT IF IT HAPPENS TO THEIR NEIGHBOR OR THEIR FRIEND OR SOMEONE THEY GO TO CHURCH WITH OR, OR WHATEVER THE CASE MAY BE, AND, AND THEY HEAR IT FROM THAT PERSON, NOW ALL OF A SUDDEN MAY BELIEVE THAT, YOU KNOW, IT COULD TOUCH ME TOO.

SO WE DO ASK PEOPLE TO SHARE THEIR STORIES AND, UH, I KNOW ANYONE IN THIS ROOM WOULDN'T HAVE A HARD TIME CONTACTING US, BUT HERE'S OUR, OUR CONTACT INFORMATION.

THAT'S FINE.

WELL, THANK YOU.

LET'S HAVE ANY QUESTIONS.

ONE MINUTE LIMIT.

ANYBODY HAVE ANY QUESTIONS? THAT WAS A GREAT PRESENTATION.

VERY THOROUGH.

AGREED.

THANK YOU.

THANK YOU.

VERY GOOD.

YES.

UM, AND I'LL, I'M PRESENTING TO THE SENIOR CENTERS NOW, OR, OR HAVE YOU BEEN REQUESTED TO DO THAT, SIR? WE, WE DO WE GET THOSE REQUESTS OFTEN? UM, KEN PROBABLY DOES MORE OF IT THAN I DO.

UM, I DON'T KNOW THAT WE'VE EVER TURNED DOWN A REQUEST TO HAVE US COME AND SPEAK.

UM, ONE THING I NOTICED IN YOUR 2025 REPORT IS, IS THAT THE COMMISSION ACKNOWLEDGES THAT WE ALL DO A GREAT JOB REACHING THE PEOPLE WE'RE ALREADY REACHING.

MM-HMM.

YES.

UM, AND, AND SO WE ARE HAPPY TO GO SPEAK TO EVERY ANYONE WHO, WHO ASKS US TO.

UM, BUT, UH, WE DON'T EXACTLY HAVE THE ANSWER ON, ON HOW WE CAN REACH THE PEOPLE WE'RE NOT REACHING.

YOU DON'T WANT IT.

MY CHURCH, WHICH IS GOOD.

GO AHEAD.

QUESTIONS? NOPE.

QUESTIONS? NO ON THE SCREEN? ANYBODY HAVE QUESTIONS? IF NOT, LET'S GIVE THESE GENTLEMEN A THANK TO BEN AND RYAN, IF THEY HAVE ANY OTHER QUESTIONS, I'M SURE THEY'LL STICK AROUND.

THEY ONLY TAKE GIFT CARDS, SO QUESTIONS.

ALL RIGHT.

ALRIGHT.

IF THERE ARE NO OTHER ITEMS, LET ME START THE, UH, ADJOURNMENT PROCESS.

YES, MA'AM.

DID ANYONE RECEIVE THE INVITATION FOR DISTRICT SEVEN LUNCH? YES.

YES.

THANK YOU.

YOU WERE ASKING ME TO MAKE SURE THAT EVERYBODY HAD A SECOND CHANCE, IF WE DIDN'T STILL YES.

SECOND BITE AT THE APPLE.

OKAY.

THERE ANOTHER MORNING.

AGAIN, CONGRATULATE AND THANK DEBBIE

[01:50:01]

AUSTIN FOR ALL YOUR WONDERFUL SERVICE.

WELL MISS, AND THANKS TO ALL THE COMMISSIONERS DAY.

WE GOT A LOT DONE.

WE HAD TWO GREAT MEETINGS, BUT WE HAD A LOT OF WORK THAT WAS DONE.

EVERYONE WAS ON POINT, KEPT MOVING IT FORWARD.

I HEREBY ADJOURN THIS JANUARY MEETING OF THE SENIOR AFFAIRS COMMISSION ATTORNEY VERSUS SECOND.

I NEED A SECOND.

OKAY.

WE NEED A, I SECOND YOU.

MOTION I SECOND.

ALL RIGHT.

WE OKAY TO GET.