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GOOD

[00:00:01]

AFTERNOON EVERYONE.

TAB TAYLOR H RELIEF OFFICER.

THIS IS A SENIOR AFFAIRS COMMISSION MEETING.

TODAY IS MONDAY, MAY THE 18TH, AND I'M CALLING THE MEETING TO ORDER AT 12:05 PM AT THIS TIME, I'LL TURN IT OVER TO OUR ATTORNEYS.

GOOD AFTERNOON.

CAN EVERYONE HEAR ME? YES.

YES.

THANK YOU.

OKAY.

UH, SO I AM ELENA RUIZ, ASSISTANT CITY ATTORNEY WITH THE CITY OF DALLAS.

I'M HERE TO INFORM THE COMMISSION ABOUT THE LAW WITH REGARDS TO SELECTING A TEMPORARY CHAIR, A MEETING OF A STATE GOVERNMENTAL BODY, OR A GOVERNMENTAL BODY THAT EXTENDS INTO THREE OR MORE COUNTIES MAY BE HELD BY VIDEO CONFERENCE CALL ONLY IF THE MEMBER OF THE GOVERNMENTAL BODY PRESIDING OVER THE MEETING IS PHYSICALLY PRESENT AT ONE LOCATION OF THE MEETING THAT IS OPEN TO THE PUBLIC.

DURING THE OPEN PORTIONS OF THE MEETING, THE CHAIR SHALL PRESIDE AT ALL MEETINGS OF THE BOARD.

IN THE ABSENCE OF THE CHAIR, THE VICE CHAIR SHALL EXERCISE THE POWERS OF THE CHAIR.

IF NO CHAIR OR VICE CHAIR IS AVAILABLE, THE BOARD MAY APPOINT A TEMPORARY CHAIR.

UH, THE FIRST ADJOURNMENT PUTS AN END TO THAT APPOINTMENT.

AND DOES ANYONE HAVE A MOTION FOR A TEMPORARY CHAIR? VERN MITCHELL.

MR. THREE.

I, I NOMINATE, UH, MIKE DUR.

OKAY.

DOES IT NEED A SECOND? IS THERE A SECOND? SECOND, RIGHT.

ALL THOSE IN FAVOR? IS THERE ANYONE OPPOSED? OKAY.

UH, CHAIR LEADING IS YOURS.

ALRIGHT, THANK YOU.

APPRECIATE THAT.

UM, LIKE TO CALL THE MEETING ORDER AND, UH, FIRST ITEM AM A BUSINESS.

THERE ARE SOME ANNOUNCEMENTS AND THEN WE'LL GO TO THE PUBLIC SPEAKERS, WHICH I DON'T THINK WE HAVE ANY PUBLIC SPEAKERS TODAY.

NO.

OKAY.

UM, TABATHA, YOU HAVE SOME ANNOUNCEMENTS.

BRING US UP TO DATE ON THE YES.

OLD FOLKS.

THANK YOU, .

WELL, HAPPY OLDER AMERICAS.

LOVE EVERYONE.

THANK YOU.

UM, IT IS A PLEASURE AND HONOR TO HONOR YOU ALL THIS MONTH, BUT I JUST WANTED TO BRING TWO THINGS TO YOUR AWARENESS AS UPDATES.

SO AS IT RELATES TO THE OLDER AMERICAS MONTH PROCLAMATION THAT HAS BEEN RESCHEDULED TO WEDNESDAY, MAY THE 20TH, WHICH IS THIS WEDNESDAY AT 9:00 AM IN COUNCIL CHAMBERS, IT WILL BE READ BY CHAIR, COUNCIL MEMBER GRACIE.

UM, SO WE'LL HAVE THE READING OF THE PROCLAMATION ITEM NUMBER TWO.

UM, AS AN UPDATE, THE SENIOR SERVICES STUDENT PLAN HAS NOW BEEN LIGHTED TO VOTE BEFORE COUNCIL AS A SENTENCED DATE FOR JUNE, EARLY JUNE.

I'M STILL WAITING FOR THOSE LOGISTICS, SO AS SOON AS I FIND THOSE OUT, I WILL LET YOU ALL KNOW.

THANK YOU.

THANK YOU.

LORD.

SILENCE.

OUR PHONES BE INCLUDED, PLEASE.

THANK YOU.

SESSION.

OKAY.

UH, NOW WE NEED TO VOTE ON THE APPROVAL OF THE MINUTES FROM APRIL 20TH.

DO I HEAR A MOTION? SO MOVED.

SO MOVED.

OKAY.

LY SECOND.

LY SECOND.

ALRIGHT.

ANY, UM, ANY DISCUSSION ON THE MINUTES? ALRIGHT, I'LL CALL THE VOTE.

ALL IN FAVOR OF APPROVING THESE MINUTES, SAY AYE.

AYE.

THANK YOU.

PROVE UNANIMOUSLY.

NOW WE'LL GO TO OUR BRIEFING OF THE AFTERNOON PRESENTATION BY THE SENIOR SOURCE.

AND WE HAVE FROM SENIOR SOURCE, WE HAVE RENEE PERRY, WE HAVE SUSANNA, TED, YOU GET IT RIGHT? YEAH.

FOR SHERMAN, TEXAS.

BOY, THAT'S GOOD.

, WELCOME.

THANK YOU SO MUCH.

ALRIGHT, WELL, HELLO EVERYONE.

HELLO.

UM, I, I HOPE EVERYBODY ON, UH, ZOOM IS ABLE TO ALSO SEE ARE THEY ABLE TO SEE THE SLIDE? PERFECT.

THANK YOU SO MUCH.

WELL, GOOD MORNING OR GOOD AFTERNOON.

UM, I'M RENEE PERRY.

I AM THE CHIEF OPERATING OFFICER AT THE SENIOR SOURCE, AND WE ARE JUST THRILLED TO BE HERE WITH YOU ALL.

WE HAVE SO MUCH RESPECT FOR THE WORK OF THIS COMMISSION AND, AND THE LONG PARTNERSHIP THAT WE HAVE HAD, UH, WITH THE CITY OF DALLAS TO REALLY IMPROVE THE QUALITY OF LIFE FOR OLDER ADULTS AND SUPPORT THE WORK BEING THAT IN THE CITY.

SO, UM, I'M HERE TO SHARE JUST A LITTLE BIT ABOUT THAT PARTNERSHIP AND OUR, OUR WORK TOGETHER.

AND THEN I WILL TURN IT OVER TO MY COLLEAGUE SUSANNA STEAD, WHO IS THE DIRECTOR OF OUR LONG-TERM CARE OMBUDSMAN PROGRAM, TO TALK MORE SPECIFICALLY ABOUT THE WORK OF THE OMBUDSMAN PROGRAM AT, WITH THIS PARTNERSHIP THAT YOU ALL SUPPORTED FOR SO MANY YEARS ALLOWS US TO DO WITH THE CITY OF DALLAS.

[00:05:01]

ALRIGHT, SO I WANNA JUST START, UM, MY REMARKS WITH SETTING THE STAGE FOR WHAT WE ARE SEEING IN TERMS OF THE GROWTH OF THE OLDER ADULT POPULATION.

SO WE SERVE OLDER ADULTS SPECIFICALLY AS PART OF OUR MISSION AT THE SENIOR SOURCE.

AND WE'RE SEEING A HUGE INCREASE BOTH IN THE NUMBER OF OLDER ADULTS AS WELL AS IN THE COMPLEXITY AND THE NEEDS AND THE ISSUES THAT ARE SURROUNDING THIS POPULATION.

UM, THIS, THESE ARE NATIONAL STATS, BUT IN THE CITY OF DALLAS ALONE, AND YOU GUYS I KNOW ARE FAMILIAR, BUT THE FACT THAT OLDER ADULTS ARE GROWING SEVEN TIMES FASTER THAN OTHER POPULATIONS.

AND SO WE HAVE TO BE FORWARD THINKING AND COLLABORATIVE TO BE ABLE TO MEET THIS GROWING NEED.

OKAY, NEXT SLIDE.

SO I MENTIONED THE INCREASING COMPLEXITY OF THE NEEDS OF OLDER ADULTS.

AND SO I JUST WANNA TALK BRIEFLY ABOUT SOME OF THOSE COMPLEXITIES AND WHAT MAY BE DRIVING THAT.

ONE, WE ARE SEEING AN INCREASE IN SOCIAL ISOLATION OF OLDER ADULTS.

AND REALLY, I MEAN, WITHIN THE LONG-TERM CARE FACILITIES, WE KNOW THAT MORE THAN HALF OF NURSING HOME RESIDENTS NEVER HAVE A VISITOR.

THEY NEVER HAVE ANYBODY COMING IN.

WE KNOW THAT THE PHYSICAL IMPACTS OF OLDER ADULTS WHO ARE ISOLATED AS THE EQUIVALENT OF SMOKING 15 CIGARETTES A DAY.

SO THERE ARE HUGE RAMIFICATIONS BOTH PHYSICALLY, EMOTIONALLY, COGNITIVELY ON PEOPLE WHO ARE INCREASINGLY ISOLATED.

NEXT SLIDE.

SO IT'S REALLY AN INCUMBENT UPON US AS THE EPICENTER SOURCE TO REALLY WORK TO SUPPORT OUR MISSION, WHICH IS TO ENHANCE THE QUALITY OF LIFE FOR OLDER ADULTS IN DALLAS.

THIS IS A PICTURE OF OUR TEAM.

UH, WE HAVE A STAFF OF ABOUT 57 PEOPLE, UM, DOING THE WORK OF THE ORGANIZATION TO SUPPORT REALLY OVER 22,000 OLDER ADULTS AND FAMILY CAREGIVERS EACH YEAR AND EDUCATE MORE THAN 25,000 MORE INDIVIDUALS ON ISSUES AFFECTING OLDER ADULTS.

NEXT SLIDE.

IN ADDITION TO THAT ONE-TO-ONE WORK THAT WE DO, SUPPORTING AND SERVING OLDER ADULTS, THAT WORK REALLY HELPS INFORM LEGISLATIVE PRIORITIES IN THE WORK THAT WE'RE DOING IN TERMS OF PUBLIC POLICY ADVOCACY.

BECAUSE OF THAT WORK, UH, WE SEE NEEDS AROUND ELDER FINANCIAL ABUSE PROTECTIONS.

THERE'S AN INCREASING NUMBER OF FOLKS, UH, WHO ARE VICTIMIZED.

AND THE WAY AND COMPLEXITY OF THAT ABUSE, IT IS ALSO INCREASING.

AND SO WE DO A LOT OF PUBLIC POLICY ADVOCACY AROUND THAT LONG-TERM CARE FACILITY, RESIDENT PROTECTIONS.

THIS IS SOMETHING THAT SUZANNE AND HER TEAM SEE EVERY SINGLE DAY.

AND SO WE ARE FIGHTING, UH, TO REALLY MAKE IMPROVEMENTS AT A, AT A SYSTEMIC LEVEL TO IMPROVE THE, THE QUALITY OF LIFE FOR THOSE RESIDENTS.

AND THEN AFFORDABLE AND SAFE HOUSING IS SUCH AN IMPORTANT NEED FOR OLDER ADULTS AND REALLY, UM, THE COMMUNITY AT LARGE.

FOOD SECURITY FOR OLDER ADULTS IS SOMETHING THAT WE'VE SEEN AN INCREASED, UM, IN NEED FOR.

AND THEN FA FAMILY CAREGIVER SUPPORT.

MORE AND MORE OF US ARE CARING FOR AGING LOVED ONES, BUT THERE AREN'T SUPPORTS IN PLACE TO SERVE THAT POPULATION WELL.

AND SO, UM, THERE'S A LOT OF LEGISLATIVE PRIORITIES THAT WE HAVE IN PUBLIC POLICY ADVOCACY THAT WE ARE DOING REALLY AT THE, THE LOCAL LEVEL, THE STATE LEVEL, AND FEDERALLY.

AND, UM, SO PEOPLE ARE ABLE TO ACCESS, UM, OUR ADVOCACY UPDATES AND ALERTS THROUGH OUR WEBSITE.

AND NEXT SLIDE.

SO AT THIS POINT, I'M GONNA TURN IT OVER TO SUSANNA TO TALK MORE SPECIFICALLY ABOUT OUR LONG-TERM CARE OMBUDSMAN PROGRAM.

ALL RIGHT.

WELL GOOD AFTERNOON.

AND AGAIN, THANK Y'ALL SO MUCH FOR THIS OPPORTUNITY TO COME SPEAK WITH Y'ALL TODAY.

JUST ABOUT THE CRITICAL ROLE THAT OUR PROGRAM PLAYS AND PROTECTING SOME OF THE MOST VULNERABLE RESIDENTS IN THE CITY OF DALLAS.

UM, WE TRULY APPRECIATE THE COMMISSION'S SUPPORT AND JUST OUR PARTNERSHIP IN WORKING TOGETHER TO SERVE RESIDENTS IN OUR COMMUNITY.

SO WE KNOW THAT 70% OF OLDER ADULTS WILL NEED LONG-TERM CARE AT SOME POINT IN THEIR LIFETIME.

AND PLACING SOMEONE IN A LONG-TERM CARE FACILITY OFTEN COMES AT A TIME OF CRISIS FOR FAMILY MEMBERS.

AND SO THAT MAKES HAVING AN

[00:10:01]

ADVOCATE AND HAVING SOMEONE THERE TO PROTECT THOSE RESIDENTS.

SO CRITICAL.

NEXT SLIDE PLEASE.

UNFORTUNATELY, THE QUALITY OF LONG-TERM CARE IN TEXAS CONTINUES TO BE A SIGNIFICANT CONCERN WITH TEXAS NURSING HOMES RANKING 41ST NATIONALLY AND LAST IN THE NATION FOR STAFFING LEVELS.

UM, THESE, THESE, UM, CHALLENGES REALLY, UH, AFFECT THE HEALTH, SAFETY, DIGNITY, AND QUALITY OF LIFE FOR INDIVIDUALS LIVING IN THESE FACILITIES.

NEXT SLIDE.

SO THE LONG-TERM CARE ON BESMAN PROGRAM IS STATE AND FEDERALLY MANDATED TO ADVOCATE FOR THE QUALITY OF LIFE AND CARE FOR INDIVIDUALS LIVING IN NURSING HOMES AND ASSISTED LIVING FACILITIES ON BESSMAN WORK ON BEHALF OF RESIDENTS TO ENSURE THAT THEIR RIGHTS ARE PROTECTED.

AND WE DO THIS BY MAKING REGULAR, UNANNOUNCED VISITS TO EACH OF THE FACILITIES WHILE WE'RE GOING ROOM TO ROOM, TALKING WITH THE RESIDENTS ABOUT THEIR CARE, AND THEN WORKING TO IDENTIFY AND RESOLVE COMPLAINTS ON THEIR BEHALF.

ON BUDSMAN, OUR, UM, INDEPENDENT MEANING WE DON'T WORK FOR THE FACILITY OR ANYONE OTHER THAN THE RESIDENT, AND OUR SERVICES ARE CONFIDENTIAL AND FREE OF CHARGE.

WE'RE A RESIDENT DIRECTED PROGRAM.

AND SO THAT MEANS WE'RE REQUIRED TO HAVE THE RESIDENT'S CONSENT BEFORE WE TAKE ANY ACTION TO ADDRESS A CONCERN OR EVEN SHARE INFORMATION FROM A CONVERSATION WITH THE RESIDENT, WITH ANYONE OUTSIDE OF THE PROGRAM.

UM, WE CERTAINLY HAVE RESIDENTS WHO ARE NO LONGER ABLE TO EXPRESS THEIR WISHES OR GIVE THAT CONSENT.

AND SO IN THOSE SITUATIONS, WE'RE WORKING WITH THEIR LEGALLY AUTHORIZED REPRESENTATIVES, SUCH AS A POWER OF ATTORNEY OR A GUARDIAN IF ONE EXISTS, AND WE'LL FOLLOW THEIR DIRECTION.

BUT UNFORTUNATELY, WE DO HAVE RESIDENTS WHO DON'T EVEN HAVE SOMEONE SERVING IN THAT CAPACITY FOR THEM, AND WE'RE ESPECIALLY CONCERNED ABOUT THOSE RESIDENTS.

AND SO WE MAKE A POINT OF CHECKING ON THEM ROUTINELY, RELYING ON OUR OBSERVATIONS, MAKING NOTE OF ANY CONCERNS.

AND IF WE DO IDENTIFY CONCERNS, THEN WE'LL STEP IN TO ADDRESS COMPLAINTS FOR THEM AS WELL.

SO THE SENIOR SOURCE IS THE DESIGNATED LOCAL OMBUDSMAN ENTITY FOR DALLAS COUNTY.

AND SO EACH YEAR WE'RE RESPONSIBLE FOR SERVING MORE THAN 12,000 RESIDENTS WHO LIVE IN THE 76 NURSING HOMES AND 186 ASSISTED LIVING FACILITIES IN DALLAS COUNTY.

AND AS OUR ENTIRE PROGRAM EACH MONTH WE START OR WE ADDRESS MORE THAN A HUNDRED COMPLAINTS EACH MONTH.

UM, SOME OF THE MOST COMMON ONES INVOLVE SERIOUS CONCERNS RELATED TO SUBSTANDARD CARE.

THAT COULD BE RESIDENTS NOT BEING GIVEN THEIR MEDICATIONS ON TIME, OR MAYBE A STAFF MEMBER COME IN AND THEY'VE REMOVED A RESIDENTS CALL BUTTON, LEAVING HER WITH NO WAY TO CALL FOR HELP IF SHE NEEDS HELP GETTING TO THE BATHROOM AND FORCING HER TO LIE IN A WET SOIL BED FOR HOURS.

AT TIMES.

WE ALSO ADDRESS ENVIRONMENTAL ISSUES.

UM, AN EXAMPLE OF THAT WOULD BE PEST INFESTATION SUCH AS ROACHES, BED BUGS.

AND THEN WE ARE INCREASINGLY ADDRESSING CONCERNS WHERE RESIDENTS ARE BEING THREATENED WITH AN ILLEGAL EVICTION OR DISCHARGE FROM THE FACILITY WITHOUT RECEIVING PROPER NOTICE OR WITHOUT A VALID REASON FOR DISCHARGE.

IN THOSE SITUATIONS, THE OMBUDSMAN WILL HELP THE RESIDENT FILE AN APPEAL TO THE DISCHARGE, AND THEN WE CAN REPRESENT THEM IN A DISCHARGE HEARING.

UM, AS A TEAM, OUR GOAL IS TO RESOLVE AT LEAST 70% OF COMPLAINTS TO THE RESIDENT SATISFACTION.

CURRENTLY, WE RESOLVE 90% OF COMPLAINTS, AND SO WE DO HAVE A VERY GOOD SUCCESS RATE IN GETTING THOSE ISSUES ADDRESSED FOR THEM.

UM, IN ADDITION TO OUR COMPLAINT WORK, WE PROVIDE A LOT OF EDUCATION TO RESIDENTS, FACILITY STAFF ON TOPICS SUCH AS RESIDENTS RIGHTS THAT WE TO NEGLECTS GOOD CARE TO LOOK FOR AS FAR AS THAT GOES.

AND THEN WE ARE A RESOURCE FOR PEOPLE IN THE COMMUNITY WHO ARE NAVIGATING THAT PROCESS OF CHOOSING A FACILITY FOR A LOVED ONE.

I CAN'T RECOMMEND FACILITIES, BUT I CAN HELP NARROW THE LIST OF OPTIONS BASED ON SOMEONE'S NEEDS.

AND THEN WE'LL PROVIDE INFORMATION ABOUT COMMON COMPLAINTS THAT WE ADDRESS AT THOSE FACILITIES, WILL HELP 'EM ACCESS THE STATE'S MOST RECENT LICENSING INSPECTION, LET THEM KNOW ANY DEFICIENCIES THAT THEY MAY HAVE RECEIVED.

AND THEN WE HAVE MATERIALS THAT WE CAN MAIL OR EMAIL TO THE INDIVIDUAL THAT HAVE QUESTIONS TO ASK THINGS TO CONSIDER AS THEY'RE LOOKING AT THESE FACILITIES.

OUR GOAL IS JUST TO GIVE THEM AS MUCH INFORMATION AS POSSIBLE SO THAT THEY CAN MAKE THE BEST CHOICE FOR THEIR LOVE BOOK.

I HAVE A QUESTION.

YES.

WHAT DICTATES THE VISIT? DOES SOMEONE CALL YOU OR IS IT ON A RO ROTATING BASIS SCHEDULE? THAT IS A GREAT QUESTION.

SO WITH OUR VISITS, WE GO INTO EVERY FACILITY ON A ROUTINE BASIS.

ON ROUTINE.

OKAY.

BUT UNANNOUNCED, EVEN ON THOSE UNANNOUNCED, YES, BECAUSE WE WANNA WALK IN AND JUST SEE WHAT DOES LIFE LOOK LIKE IN THAT FACILITY.

CLEAN IT UP FOR US JUST BECAUSE WE'RE COMING IN.

AND SO WHEN WE'RE THERE, TYPICALLY WE ARE GOING ROOM TO ROOM TALKING WITH RESIDENTS.

WE MAY AT TIMES THOUGH, GO OUT TO SEE A SPECIFIC RESIDENT.

MAYBE WE'VE RECEIVED A COMPLAINT IN OUR OFFICE, AND SO WE MAY GO OUT TO SEE A SPECIFIC RESIDENT, BUT EVEN IN

[00:15:01]

THAT SITUATION, WE'RE STILL GONNA TRY TO SEE MULTIPLE PEOPLE SO THAT THE FACILITY DOESN'T KNOW WHO WE'RE THERE TO SEE.

OKAY.

SO IT'S A CALL OR YOU ON YOUR ROUTE? YES.

THANK YOU.

UM, NEXT SLIDE PLEASE.

SO ONE FINAL, UM, PART OF OUR PROGRAM THAT IS UNIQUE TO THE OMBUDSMAN PROGRAM AT THE SENIOR SOURCE IS OUR FRIENDLY VISITOR PROJECT, WHICH PLAYS A CRITICAL ROLE IN IMPROVING THE QUALITY OF LIFE FOR INDIVIDUALS LIVING IN THESE FACILITIES AND DECREASING THE LONELINESS AND SOCIAL ISOLATION THAT SO MANY OF THEM EXPERIENCE.

YOU HEARD THE STAT THAT RENEE SHARED EARLIER.

AT LEAST HALF OF OUR RESIDENTS DO NOT RECEIVE ROUTINE VISITORS.

THEY'RE BASICALLY PLACED IN THESE FACILITIES AND THEN FORGOTTEN.

AND SO THAT'S WHERE OUR FRIENDLY VISITORS COME IN.

THEY'RE INDIVIDUAL AND GROUP VOLUNTEERS WHO CAN GO IN VISIT ONE-ON-ONE WITH RESIDENTS.

UM, THEY'LL HAVE HELP WITH ACTIVITIES.

THE PICTURE ON THE RIGHT ON THAT SLIDE IS THE PLAIN BINGO, WHICH IS POPULAR ACTIVITY IN THE FACILITIES.

THEY MAY HOST EVENTS.

UM, THE PICTURE ON THE LEFT WAS TAKEN AT GOLDEN ACRES.

THAT'S A GROUP OF VOLUNTEERS FROM PEPSICO FRI LA THAT COME IN AND THEY HOST A FALL CARNIVAL FOR THE RESIDENTS EVERY YEAR.

AND THEN THEY DO BEAUTIFICATION PROJECTS.

THAT PICTURE IN THE MIDDLE IS AT THE RENAISSANCE AT KESSLER PARK DOWN IN OAK CLIFF.

AND THEY CAME OUT AND THEY BEAUTIFIED THE FACILITY AND THEN DID SOME ACTIVITIES WITH THEM AS WELL.

AND THEN AT THE HOLIDAYS, WE HAVE VOLUNTEERS THAT WILL ADOPT RESIDENTS, MAYBE EVEN ENTIRE FACILITIES TO PROVIDE GIFTS FOR THE RESIDENTS.

UM, THIS PAST YEAR WE CONNECTED MORE THAN 2300 FRIENDLY VISITOR VOLUNTEERS WITH OUR FACILITIES.

WE'RE THE FIRST OMBUDSMAN PROGRAM IN THE COUNTRY TO HAVE A FRIENDLY VISITOR COMPONENT.

STILL THE ONLY ONE IN TEXAS.

SO VERY PROUD OF THE WORK WE'RE ABLE TO DO WITH THAT PART OF OUR PROGRAM.

NEXT SLIDE.

SO THAT'S AN OVERVIEW OF WHO WE ARE AS A WHOLE, BUT NOW I WANNA TRANSITION TO TALK ABOUT THE WORK THAT WE'RE DOING IN OUR CITY OF DALLAS FACILITY, SPECIFICALLY THANKS TO THE FUNDING THAT WE RECEIVED FROM THIS CITY.

SO YOU HEARD THAT THE QUALITY OF CARE IS POOR, UM, SAW ON THAT SLIDE THE TYPES OF COMPLAINTS THAT WE'RE ADDRESSING AND JUST THE LONELINESS AND ISOLATION THAT THESE RESIDENTS EXPERIENCE.

AND I WILL TELL YOU THOSE ALL EXIST IN THE 31 FACILITIES THAT WE SERVE THROUGH CITY OF DALLAS FUNDING 17 OF THE CITY OF DALLAS.

NURSING HOMES ARE CURRENTLY RATED AS BELOW OR MUCH BELOW AVERAGE FOR QUALITY OF CARE.

FOUR OF THEM HAVE RECENTLY BEEN CITED FOR ABUSE.

AND SO THIS FUNDING THAT WE RECEIVED FROM THE CITY OF DALLAS IS LIFE CHANGING FOR THE RESIDENTS WHO LIVE IN THESE FACILITIES.

SO AS YOU'LL SEE ON THE SLIDE, THE FUNDING THAT WE RECEIVED FROM THE CITY HELPS TO PARTIALLY FUND TWO STAFF OMBUDSMAN POSITIONS THAT GO INTO THOSE 31 FACILITIES THAT WE'RE SERVING THROUGH THIS CONTRACT, AS WELL AS PARTIALLY FUND OUR FRIENDLY VISITOR MANAGER WHO'S CONNECTING THOSE VOLUNTEERS WITH THOSE ISOLATED RESIDENTS.

THIS INVESTMENT HAS ALLOWED US TO SIGNIFICANTLY INCREASE OMBUDS PRESENCE IN THESE FACILITIES.

UM, RATHER THAN ONLY MEETING THE STATE MINIMUM VISITATION REQUIREMENT OF EIGHT VISITS ANNUALLY TO NURSING HOMES AND FOUR TO ASSISTED LIVING, THIS FUNDING ALLOWS US TO ENSURE THAT WE ARE IN EACH ONE OF THESE FACILITIES AT LEAST ONCE A MONTH.

AND SO THAT INCREASED PRESENCE, IT MATTERS.

UM, IT HELPS US BUILD BETTER RELATIONSHIPS OF TRUST WITH THE RESIDENTS.

IT HELPS BECAUSE OF THAT, THAT HELPS THEM BE MORE OPEN TO SHARING CONCERNS WITH US EARLIER, WHICH THEN IN TURN ALLOWS US TO BE ABLE TO GET THE COMPLAINTS RESOLVED BEFORE THEY ESCALATE INTO SOMETHING EVEN MORE SERIOUS.

NEXT SLIDE.

SO AS THIS SLIDE DEMONSTRATES, UM, FACILITIES THAT ARE SUPPORTED THROUGH THIS FUNDING OR LOCATED ACROSS NEARLY EVERY DALLAS COUNCIL DISTRICT, WITH THE EXCEPTION OF 12, I THINK IT IS.

YEAH.

WITH THE EX THE EXCEPTION OF DISTRICT 12, THAT DISTRICT IS REALLY FAR NORTH AND SOME OF IT FALLS IN COLLIN COUNTY.

AND SO THAT IS OUTSIDE OF OUR SERVICE AREA, UNFORTUNATELY, OTHERWISE WE WOULDN'T BE SERVING UP THERE AS WELL.

NEXT SLIDE PLEASE.

SO FINALLY, I HAVE INCLUDED, UM, INFORMATION ABOUT OUR, UH, CONTRACT PERFORMANCE AND OUTCOME MEASURES.

I'VE LISTED OUR PROGRESS TOWARDS THOSE GOALS AS OF MARCH 31ST.

UM, AND AS YOU CAN SEE, ONLY FOUR MONTHS INTO THE YEAR THAT STARTED DECEMBER 1ST, WE ARE WELL ON OUR WAY TO MEETING AND EXCEEDING ALL OF THOSE GOALS.

UM, I DO WANNA POINT OUT THE, THE MEASURE RELATED TO PROVIDING OMBUDSMAN INFORMATION TO FACILITIES THAT'S COMPLETED THROUGH AN ANNUAL MAILING THAT'S SCHEDULED FOR OCTOBER.

AND SO THAT'S WHY YOU DON'T SEE DATA FOR THAT ONE.

AND THEN REGARDING THE PERCENTAGE OF COMPLAINTS RESOLVED WITHIN 90 DAYS, UM, OMBUDSMAN PROGRAMS ACROSS THE STATE TRANSITION TO A NEW, UM, ONLINE DATABASE SYSTEM BACK IN FEBRUARY.

THERE HAVE BEEN SIGNIFICANT DATA MIGRATION AND REPORTING ISSUES THAT THEY'RE HAVING TO WORK THROUGH.

AND SO UNFORTUNATELY RIGHT NOW I DON'T HAVE THE ABILITY TO PULL A REPORT

[00:20:01]

FOR THAT ONE MEASURE.

UM, ONCE THE REPORTING OPPORTUNITIES ARE BACK IN PLACE, THEN I WILL CERTAINLY PROVIDE AN UPDATE AS FAR AS WHERE WE ARE WITH THEM.

SO, UH, NEXT SLIDE.

SO THAT IS WHO WE ARE AND THE WORK THAT WE'RE DOING AS WELL.

AGAIN, I JUST WANNA THANK Y'ALL SO MUCH FOR THIS OPPORTUNITY, BUT MORE IMPORTANTLY, THANK Y'ALL FOR THE PARTNERSHIP AND, AND BEING ABLE TO WORK TOGETHER TO SERVE THESE VERY VULNERABLE RESIDENTS OF THE CITY OF DALLAS.

WE, WE TRULY DO APPRECIATE IT.

UM, ARE THERE OTHER QUESTIONS? YEAH, SO, UH, EITHER FOR YOU OR FOR RENEE, UM, THE ELDER FINANCIAL ABUSE PROTECTION, YOU GUYS WORK WITH THE DALLAS POLICE ON THAT BECAUSE THEY'VE GOT AN AMAZING UNIT.

I'M JUST, I'M TRYING TO FIGURE OUT, WE'RE ALL WALKING INTO UNBELIEVABLE BUDGET CONSTRAINTS.

SO WHERE ARE BACKUPS AND WHERE ARE WE COOPERATING? THAT'S A GREAT QUESTION.

UM, SO I THINK YOU'RE REFERENCING OUR ELDER FINANCIAL SAFETY CENTER.

YEAH, YEAH.

JUST ACTUALLY A COLLABORATION BETWEEN THE SENIOR SOURCE, THE DALLAS COUNTY DISTRICT ATTORNEY'S OFFICE AND THE DALLAS COUNTY PROBATE COURTS.

WE'VE ALSO HAD A VERY STRONG PARTNERSHIP WITH THE DALLAS POLICE DEPARTMENT AND PROVIDING LAW ENFORCEMENT TRAINING TO EVEN OTHER CITIES IN OUR, IN THE DALLAS AND COLLIN COUNTY AREA, UH, AROUND LIKE BEING ABLE TO BETTER INVESTIGATE AND SPOT FINANCIAL ABUSE FOR OLDER ADULTS BECAUSE I, IT IS GROWING, I MEAN, ALMOST EXPONENTIALLY.

AND THE WAY THAT THAT OLDER ADULTS ARE BEING TARGETED IS SO SOPHISTICATED THAT YOU REALLY HAVE TO BE IN YOUR VERY BEST JUDGMENT EVERY MOMENT OF THE DAY TO, UM, ALL PRAY.

AND SO, UM, SO WE DO HAVE A LOT OF DIFFERENT PARTNERSHIPS THAT REALLY EXPAND THE CAPACITY.

SO, AND IT'S SO IMPORTANT.

YEAH.

I MEAN RIGHT.

'CAUSE IT'S GREAT WHEN WE CAN RIGHT.

COOPERATE.

ABSOLUTELY.

AND THE OTHER ONE IS THE AFFORDABLE AND SAFE HOUSING.

THAT'S A MAJOR ISSUE FOR THIS, UH, COMMISSION.

AND SO I'D LOVE TO KNOW WHERE, WHAT ROLE YOU'RE PLAYING IN THAT.

YEAH, UH, GREAT QUESTION.

SO WE, UH, WE'RE DOING ADVOCACY ON A FEW FRONTS.

SO WE NEED MORE AFFORDABLE HOUSING.

WE, WE DON'T HAVE ENOUGH.

I MEAN, THERE'S A LOT OF DATA AROUND THE, THE COST OF CURRENT HOUSING AND RENTAL PROPERTIES, PRICE INCREASES, WHICH IS REALLY DIFFICULT WHEN YOU'RE ON FIXED INCOME.

AND SO WE NEED MORE, MORE AFFORDABLE UNITS.

SO THERE'S SOME ADVOCACY AROUND THAT AT THE LOCAL LEVEL AND AT THE STATE LEVEL, AT THE LAST STATE LEGISLATIVE SESSION.

AND THEN ANOTHER WAY TO REALLY COMBAT THAT IS TO HELP PEOPLE STAY IN THEIR OWN HOME WHERE THEY WANT TO STAY, BUT THEY NEED HOMEWORK HERE IN ORDER FOR IT TO CONTINUE TO BE APPLICABLE.

AND SO THAT'S REALLY WHERE WE ARE PUTTING OUR, OUR FOCUS IS HOW CAN WE HELP OLDER ADULTS ACCESS THE HOME REPAIR FUNDS THAT EXIST TO BE ABLE TO KEEP THEM IN THEIR HOME.

AND DO YOU COOPERATE WITH THE CITY? SO RIGHT NOW WE'VE, I BELIEVE IN OUR PRESENTATION LAST MONTH, VOLUNTEERS OF AMERICA, THE CITY HAS TURNED OVER THE HOMEWORK CASE PROGRAM TO VOLUNTEERS OF AMERICA.

SO ARE YOU GUYS COOPERATING WITH THEM IN THAT WAY? WE'RE, SO WE'VE BEEN WAITING FOR INFORMATION.

OKAY.

AND SO NOW IT SOUNDS LIKE THAT THAT IS HAPPENING.

AND SO, YEAH.

SO THAT'S WONDERFUL.

GREAT.

OKAY.

THANK YOU.

THANK YOU.

THANK YOU.

I HAVE A QUESTION ABOUT THE TEXAS NURSING HOME RANKING, WHICH ARE STUNNING, GIVEN THAT WE'RE THE THIRD MOST POPULOUS STATE IN RIGHT.

41ST IN QUALITY OF CARE AT 50TH AND STAFFING LEVELS.

WHAT ARE SOME OF THE REASONS FOR THAT? IT, IT IS INCREDIBLE TO ME, PROBABLY THIS COMMISSION THAT STATE OF TEXAS WOULD BEAR SO POORLY IN SUCH AN IMPORTANT EFFORT.

THAT'S A GREAT QUESTION.

I THINK AT LEAST PART OF IT STEMS FROM THE FACT THAT THE MEDICAID REIMBURSEMENT RATE FOR NURSING HOMES IN TEXAS IS SO LOW.

I MEAN, WE'RE ONE OF THE, WE'RE STATES AS FAR AS THAT GOES.

AND SO THEY'RE NOT RECEIVING THE FUNDING TO PAY FOR THE STAFF TO THEN PROVIDE QUALITY CARE.

THE OTHER PART OF IT IS THERE'S NOT A MINIMUM STAFFING RATIO IN NURSING HOMES.

AND SO YOU COULD HAVE ONE CAREGIVER TAKING CARE OF 15, 20, MAYBE MORE RESIDENTS, AND THEY STILL FALL WITHIN WHAT THE REGULATIONS STATE.

AND SO THAT CERTAINLY IS GOING TO HAVE A NEGATIVE IMPACT ON THE CARE AS WELL.

SO WHEN YOU HIGHLIGHT PART OF YOUR LEGISLATIVE EFFORTS, THOSE CLEARLY ARE A STATE LEGISLATIVE EFFORT TO CONVINCE STATE LEADERSHIP TO MAKE SOME CHANGES? YES.

I THINK IT'S AT BOTH THE STATE AND A FEDERAL LEVEL AS

[00:25:01]

FAR AS THAT LEGISLATIVE ADVOCACY.

UM, WE HAVE CERTAINLY DONE SOME DURING THE STATE LEGISLATIVE SESSION.

WE, UM, PARTNER WITH OUR STATE OMBUDSMAN'S OFFICE WHO LEADS THE EFFORTS THAT GO AS FAR AS THAT GOES.

BUT EVEN AT A FEDERAL LEVEL, UM, AGAIN, BECAUSE THERE'S NOT THAT MINIMUM STAFFING RATIO REQUIREMENT, UH, WE'RE ADVOCATING THERE AS WELL.

THANK YOU.

AND THERE'S A LOT OF RESEARCH THAT SHOWS THE STATES THAT DO HAVE MINIMUM STAFFING RATIOS.

THEIR QUALITY OF CARE IS BETTER.

THEY'RE, THE NEEDS ARE ADDRESSED IN A MORE EFFICIENT, EFFECTIVE WAY.

THEY KEEP THEIR STAFF LONGER, SO IT BENEFITS EVERYONE.

AND UM, I IMAGINE IT'S A DIRECT CORRELATION BETWEEN THOSE TWO THINGS THAT YOU DESCRIBED.

YEAH.

THANK YOU.

WELL, UM, I, I DO THINK POLICY, I MEAN, SPEAKING TO POLICY, I, I, I'M, I'M A BIG ADVOCATE OF THAT.

I MEAN, I'M A SOCIAL WORKER AND MY EMPHASIS WAS COMMUNITY ORGANIZING AND ADMINISTRATION.

SO, BUT I I IS WHEN YOU PUT TOGETHER YOUR, UH, PACKAGE OF, UH, WHAT YOU'RE GONNA, YOU KNOW, LOBBY THE LEGISLATURE ON, IS IT POSSIBLE TO SEND THAT TO TABITHA OR AMERICA SO THAT THEY CAN SHARE THAT WITH US SO WE TOO CAN, CAN INFORM OUR, OUR LEGISLATORS? ABSOLUTELY.

YEAH.

I'LL, I'M HAPPY TO MAKE SURE, BECAUSE WE DO SEND, UM, ADVOCACY ALERTS OUT WITH INFORMATION ABOUT THESE ISSUES.

SO I'LL MAKE SURE, JUST I'LL ADD YOU TO THAT.

I THINK I KNOW, AND MY LEGISLATOR ACTUALLY TELL YOU WOULD BE RECEPTIVE.

UM, SO DO YOU, I'M, I WASN'T CLEAR.

DO YOU SEE ALL THE NURSING HOMES IN, UH, WELL IN THE, THE CITY OF DALLAS, WITHIN DALLAS COUNTY? I UNDERSTAND THE COLOR COUNTY PART, BUT ARE YOU GOING TO ALL OF THEM OR, OKAY.

OKAY.

WE ARE, WE GO INTO EVERY SINGLE NURSING HOME, EVERY SINGLE LICENSED ASSISTED LIVING IN DALLAS COUNTY.

AND THEN WITH THE FUNDING THAT WE RECEIVE FROM THE CITY OF DALLAS, WE SPECIFICALLY SERVE 31 FACILITIES LOCATED IN DALLAS.

I THINK IT'S, UH, 27 NURSING HOMES AND FOUR ASSISTED LIVING FACILITIES.

OKAY.

THAT'S IMPORTANT INFORMATION FOR US.

AND, AND I WANT, I KNOW WE'RE GETTING READY TO LOOK AT OUR BUDGET INFORMATION AND THAT WE WILL BE ADVOCATING FOR THIS, BUT IF YOU ALL LIVE IN THE CITY OF DALLAS, YOU NEED TO CONTACT YOUR COUNCIL MEMBERS ALSO.

YOU MAY DO, I MAY NOT NEED TO TELL YOU THAT, BUT, BUT, BUT IT'S GONNA BE A TOUGH YEAR, AS WE ALL KNOW.

AND THIS IS, SO THANK YOU.

THANK YOU.

A QUICK QUESTION, UM, FROM DISTRICT ONE DELGADO, AND THE QUESTION IS ONLINE WITH SENIOR SOURCE, IS THERE A LOCATION OF THE NAMES OF THE NURSING HOMES, HOW THEY'RE RATED FOR INFORMATION? BECAUSE I HAVE A FEW SENIORS THAT HAVE CONTACTED ME, AND I WAS NEVER IN THAT I WAS A CAREGIVER, BUT THANK GOD WE HAD A BIG ENOUGH FAMILY WHERE WE COULD HELP EACH OTHER AND SO FORTH.

SO IT, DO YOU HAVE SOMEWHERE ONLINE WITH SENIOR SOURCE THAT BREAKS THESE NURSING HOMES? SO WE DO NOT RATE THE NURSING HOMES OURSELVES, BUT WHAT WE DO HAVE ON OUR AGENCY WEBSITE, ON THE SENIOR SOURCE WEBSITE, IF YOU GO TO THE LONG-TERM CARE OMBUDSMAN PAGE, THERE IS A MAP THAT HAS ALL OF THE FACILITIES CAN CLICK ON THE FACILITIES AND IT WILL PROVIDE CONTACT INFORMATION FOR THE OMBUDSMAN WHO IS ASSIGNED TO EACH OF THOSE FACILITIES.

UM, WHEN WE'RE TALKING WITH PEOPLE ABOUT THE FACILITIES, LIKE I MENTIONED EARLIER, WE WILL PROVIDE INFORMATION ABOUT COMMON COMPLAINTS THAT WE ADDRESS.

OBVIOUSLY WE'RE NOT SHARING SPECIFIC DETAILS, BUT JUST OVERALL THE GENERAL TYPES OF COMPLAINTS WE ADDRESS.

AND THEN WE CAN GO ON, UM, MEDICARE'S WEBSITE, THEY DO HAVE A RATING SYSTEM.

UM, THEY, IT'S A FIVE STAR RATING.

I TELL PEOPLE TAKE THE RATING WITH A GRAIN OF SALT BECAUSE A LOT OF THE INFORMATION THAT GOES INTO THAT RATING IS SELF-REPORTED.

AND SO THOSE HIGH RATINGS OF FIVE STAR NURSING INCOME IS NOT EQUAL A FIVE STAR.

SO TYPICALLY, BUT WHAT IS HELPFUL ON THAT WEBSITE IS THE STATE'S MOST RECENT LICENSING INSPECTION THAT TELLS YOU THE DEFICIENCIES THAT WERE CITED.

AND IT GOES INTO PRETTY SPECIFIC DETAIL, OBVIOUSLY, AGAIN, NOT IDENTIFYING SPECIFIC RESIDENTS, BUT IT TELLS YOU WHAT THOSE STATE INVESTIGATORS SAW THAT LED THEM TO DECIDING THOSE DEFICIENCIES.

AND THEN THAT IS ALSO WHERE IT IS LISTED.

IF THE FACILITY HAS BEEN CITED FOR ABUSE, THERE'S A LITTLE, I THINK IT'S A RED HAND OR SOMETHING LIKE THAT.

IT'S RIGHT, RIGHT BY THE FACILITY NAME.

AND SO THAT IDENTIFIES THAT, OH, THEY'VE BEEN CITED FOR ABUSE.

WE NEED TO LOOK INTO THIS A LITTLE BIT FURTHER.

RIGHT.

THANK YOU VERY MUCH.

WELL, THANK YOU.

IS THERE A, ALSO, THIS IS SOMETHING SIMILAR TO WHAT YOU ASKED ME.

IS THERE A LIST OF THE MONTHLY COST OF A FACILITY, UM, LIKE A, UM,

[00:30:01]

SO SOMEONE IS TRYING TO DECIDE IF THEY JUST WANT TO GO TO A FACILITY AND SELL THEIR HOMES, THEY WANT TO GO SOMEWHERE AND STAY, IS THERE A LIST OF PLACES THAT YOU CAN LOOK AT AND SAY, OH, I CAN AFFORD THIS PLACE.

OR A FAMILY'S LOOKING AT SOMEWHERE AND THEY'RE TRYING TO SEE WHERE THEY CAN AFFORD IF SOMEONE WANTS TO, UH, OR THEY HAVE TO PUT SOME THAT'S GREAT QUESTION.

WE DO NOT MAINTAIN A LIST OF PRICES FOR FACILITIES AT OUR OFFICE SIMPLY BECAUSE IT CHANGES QUITE FREQUENTLY.

AND THE AMOUNT THAT'S CHARGED A LOT OF TIMES CAN BE DEPENDENT ON WHAT AN INDIVIDUAL'S CARE NEEDS ARE, ESPECIALLY WITH THE ASSISTED LIVING, THAT EVEN WITH THE NURSING HOMES, THAT THAT COST CAN VARY AS WELL.

WE HAVE A PRETTY GOOD SENSE OF AN AVERAGE COST FOR THE FACILITIES.

AND SO WHEN PEOPLE REACH OUT TO US AND THEY TELL US, OH, OUR BUDGET IS THIS RANGE, WE CAN NARROW IT BASED OFF OF THAT, THEY WILL STILL NEED TO TALK WITH THE FACILITY DIRECTLY, BECAUSE AGAIN, THOSE, THOSE COSTS CHANGE FREQUENTLY.

UH, A LOT OF PEOPLE THAT REACH OUT TO US, I WOULD SAY PROBABLY 70% ARE LOW INCOME.

THEY CANNOT AFFORD TO PAY PRIVATELY.

AND SO WE WILL TALK WITH THEM ABOUT LONG-TERM CARE, MEDICAID, PROVIDE INFORMATION ABOUT WHAT THE CRITERIA ARE TO BE ELIGIBLE FOR THAT, WHAT THAT APPLICATION HOSPITAL LOOKS LIKE.

WE DON'T, WE'RE NOT ABLE TO ASSIST THEM WITH APPLYING, BUT WE CAN GET THEM CONNECTED WITH RESOURCES WHO HELP WITH THAT.

UM, AND THEN WE CAN PROVIDE INFORMATION ABOUT ANY OF OUR MEDICAID CERTIFIED NURSING.

THANK YOU.

THANK YOU.

UH, I KNOW BACK WHEN MY MOTHER WAS LIVING, SENIOR STORES PROVIDED A COMPANION.

THEY CAME INTO THE HOME.

SO DO Y'ALL STILL HAVE THAT PROGRAM? WE DO HAVE THAT PROGRAM.

THAT'S AN AWESOME PROGRAM.

IT'S CALLED THE SENIOR COMPANION PROGRAM, AND IT'S ONE OF THE NATIONAL AMERICORPS PROGRAMS, AMER FOR SENIORS, UH, SPECIFICALLY FOR PEOPLE 55 AND OLDER.

AND THEY'RE THAT, WITH THAT PROGRAM, WE'RE RECRUITING OLDER ADULTS WHO ARE OVER 55, WHO ARE OF LIMITED INCOME, WHO ARE ELIGIBLE THEN TO RECEIVE A SMALL STIPEND FOR THEIR VOLUNTEER SERVICE.

AND THEY GO THROUGH EXTENSIVE BACKGROUND CHECKS AND TRAINING, AND THEN THEY CAN BE PLACED WITH SOMEONE WHO IS STILL IN THE COMMUNITY, AN OLDER ADULT WHO NEEDS COMPANIONSHIP OR FAMILY WHO NEED RESPITE.

AND SO THAT COMPANION IS, IS SPENDING TIME WITH THAT OLDER ADULT IN THEIR HOME.

SO WE DO, WE HAVE ABOUT 55 VOLUNTEERS IN THAT PROGRAM.

AND, UH, AS YOU CAN IMAGINE, THE NEED IS GREATER THAN THE NUMBER OF VOLUNTEERS THAT WE HAVE.

BUT, UM, WE'RE ALWAYS HAPPY TO TALK ABOUT SPECIFIC SITUATIONS AND SEE IF THERE'S A VOLUNTEER AVAILABLE AND WHAT THAT, WHAT THAT LIKE.

THANK YOU.

THANK YOU.

I, I WAS, YOU KNOW, IN THE PAST THERE WAS A, A FEW FACILITIES THAT HAD MEDICAID FOR ASSISTED LIVING.

IS THAT STILL THE CASE OR IS THAT AN EXPANDED? I MEAN, SO UNFORTUNATELY I THINK IT'S ACTUALLY DECREASED OVER TIME.

AGAIN, IT TIES BACK TO THE REIMBURSEMENT RATES.

OKAY.

UM, WE, OF THE 186 ASSISTED LIVINGS IN DALLAS COUNTY AS A WHOLE, I WOULD SAY ABOUT 35 TO 40 ARE CERTIFIED FOR MEDICAID.

WE DO HAVE SOME IN THE CITY OF DALLAS.

AND THE ONES THAT WE SERVE THROUGH OUR FUNDING THAT WE RECEIVED FROM Y'ALL ARE MEDICAID CERTIFIED.

AND THREE OF THEM ARE ACTUALLY PRETTY UNIQUE.

AND THAT NOT ONLY DO THEY ACCEPT MEDICAID, THEY ALSO, UM, ACCEPT THE HOUSING VOUCHER FROM HUD.

AND NOW, YEAH, NOW THIS IS THE ONLY CITY THAT OUR PROGRAM SERVES IN THE COUNTY THAT ACTUALLY HAS THAT AVAILABLE TO, TO RESIDENTS.

AND SO THAT'S NICE BECAUSE THAT THERE'S A NEED, YOU KNOW, YOU TALK ABOUT THE LACK OF AFFORDABLE HOUSING, THAT THAT CERTAINLY APPLIES TO ASSISTED LIVING AS LAW.

ABSOLUTELY, YES.

I DID LIKE THAT.

YOU SEE, I HAD A LONG TIME, I HAVE ONE MORE QUESTION.

UM, ACTUALLY IT DOESN'T, BUT I'LL KEEP IT TO ONE.

UM, AS A COMMISSION, WE STRUGGLE WITH THE LACK OF COMMUNICATION REGARDING SENIOR SERVICES OR AN AVERAGE RESIDENT IN THE CITY OF DALLAS.

THERE JUST SEEMS TO BE, UH, A, A LACK OF A ROBUST WAY TO COMMUNICATE ALL OF THE VARIOUS SERVICES THAT ARE AVAILABLE TO SENIORS ACROSS THE COMMUNITY, BOTH GOVERNMENT, NONPROFIT, ET CETERA.

AND AS I THINK ARGUABLY PROBABLY THE PREMIER PROVIDED THOSE TYPES OF SERVICES, SENIOR SOURCES.

I'M REALLY INTERESTED IN YOUR THOUGHTS AS TO ONE, YOU AGREE WITH THAT BEING A CHALLENGE AND YOU SEE THAT EVERY DAY.

AND THEN TWO OF THE INDIVIDUALS THAT CONTACT YOU REALLY INTERESTED IN THE MIX OF, ARE THEY THE ACTUAL OLDER PERSON

[00:35:01]

OR ARE THEY FAMILY MEMBERS OR OTHER CAREGIVERS? 'CAUSE THAT'S THE OTHER CHALLENGE THAT WE, THAT WE WRESTLE WITH IS LIKE, IN WHAT FORM DO YOU PROVIDE THIS INFORMATION? BECAUSE THERE ARE THOSE WHO BELIEVE, WELL, THE SENIORS, THEY ONLY WANT PIECES OF PAPER.

AND THEN THERE ARE OTHERS WHO BELIEVE THAT, WELL, THERE'S A LOT OF CAREGIVERS THAT ALL THEY WANT ARE SOMETHING THAT'S ELECTRONIC AND ONLINE.

AND SO REALLY INTERESTED IN YOUR THOUGHTS AS YOU PROBABLY ADDRESS SOME OF THE SAME CHALLENGES.

YEAH, I, I COMPLETELY AGREE WITH YOU AND I, YOU KNOW, WHEN I THINK ABOUT WE SERVE, LAST YEAR, WE SERVED 22,000 OLDER ADULTS.

WELL, WE ALL PROBABLY ARE AWARE THAT THERE'S MORE THAN 30,000 OLDER ADULTS IN POVERTY.

SO THERE ARE MORE PEOPLE IN NEED THAN WHAT WE ARE SERVING.

AND I KNOW, YOU KNOW, THERE AREN'T A LOT OF ORGANIZATIONS THAT SERVE OLDER ADULTS.

AND SO THOSE WHO DO WE COLLABORATE AND WORK TOGETHER TO BE ABLE TO, UH, MEET THAT NEED AND, AND TO SPREAD THE WORD.

AND, YOU KNOW, I THINK THE OLDER ADULT POPULATION ISN'T, UM, A MONOLITH, RIGHT? THERE'S A LOT OF DIFFERENT SEGMENTS OF THAT OLDER ADULT POPULATION.

SOME FOLKS CAN ACCESS INFORMATION ON A WEBSITE.

UM, OTHERS WANT TO COME INTO A PHYSICAL BUILDING AND PUT PERSON IN, YOU KNOW, IN THE EYE.

AND SO OUR STRUGGLE, AND I THINK THE STRUGGLE FOR A LOT OF PROVIDERS IS LIMITED FINANCIAL RESOURCES TO BE ABLE TO DISSEMINATE THAT INFORMATION THROUGH WEBSITE, THROUGH PHONE CALLS, THROUGH IN-PERSON ACTIVITIES, THROUGH FLYERS, THROUGH, YOU KNOW, THE DIFFERENT MEDIA THAT PEOPLE SEE TO CUT THROUGH THE NOISE.

BECAUSE WE, I MEAN, WE'RE BOMBARDED WITH INFORMATION.

AND SO, UH, ONE OF THE EXCITING THINGS THAT YOU GUYS ARE GONNA HEAR MORE ABOUT IT IN SEPTEMBER, WE HAVE PARTNERED WITH VNA ON A PROJECT THAT REALLY RESULTED OUT OF THE DATA THAT YOU GUYS HAVE PUT TOGETHER OVER THE LAST COUPLE OF YEARS TO GO INTO SPECIFIC NEIGHBORHOODS AND REDUCE THOSE BARRIERS BY ACTUALLY DOING A DOOR KNOCKING CAMPAIGN AND GOING DOOR TO DOOR AND FINDING OUT ABOUT PEOPLE WHO DON'T KNOW ABOUT EITHER THE SENIOR SOURCE OR VNA OR THE CITY OF DALLAS SERVICES, WHY THAT IS, WHAT CAN WE PROVIDE THEM WITH? AND, UM, IT'S BEEN INCREDIBLY SUCCESSFUL AND WE'VE LEARNED A LOT THAT I THINK WE CAN NOW TAKE AND GO INTO OTHER HIGH NEED COMMUNITIES.

SO, UM, FOR US, WE JUST COMPLETED OUR STRATEGIC PLAN FOR THE NEXT THREE YEARS, AND THAT PLACE BASED SERVICE GOING INTO, INTO THE COMMUNITIES WHERE THE NEED EXISTS AND, AND PROVIDING THAT SERVICE IN THAT LOCATION IS ONE OF OUR TOP PRIORITIES.

AND SO, UM, WE'RE EXCITED ABOUT THE NEXT THREE YEARS AND THE WAY THAT WE CAN, UH, GET IT, THE ISSUE THAT YOU'RE DESCRIBING, UM, IN TERMS OF THE, THE TYPE OF PERSON WHO REACH WILL REACH OUT TO US, WE SEE A LOT MORE OLDER ADULTS THAN CAREGIVERS, BUT WE SERVED ABOUT 3,500 CAREGIVERS LAST YEAR OUT OF THAT 22,000.

SO, UM, THAT IS GROWING AND WE WANT TO CONTINUE TO GROW THAT.

AND THAT, AND THAT IS A DIFFERENT AUDIENCE.

AND THEY'RE OVERWHELMED, THEY'RE BUSY, MANY OF THEM ARE WORKING FULL TIME AND ALSO HAVE CHILDREN.

AND SO THE WAY THAT WE NEED TO BE ACCESSIBLE LOOKS DIFFERENT THAN WITH THAT OLDER ADULT WHO REALLY WANTS A MORE INVOLVED IN DEPTH ONE, ONE CONVERSATION.

THANK YOU.

WELL, I, YOU WOULD ADDRESS SOME OF THIS, BUT I MEAN, THE IDEA, THE, THE, THE PROBLEM OF ISOLATION, UM, I DON'T THINK THAT'S LIMITED TO POVERTY, UH, ALTHOUGH OF COURSE, ABSOLUTELY.

IT'S COMPOUNDED THERE.

BUT, UM, I I, I, I AGREE WITH YOU.

THE DOOR TO DOOR IS THE BEST WAY OR, BUT DO YOU HAVE ANY OTHER THOUGHTS ON HOW TO REACH THE HARD TO REACH AND TO, UH, OTHER, OTHER WAYS TO IMPACT THE ISSUE OF ISOLATION? I, I KNOW THIS TARGET AREA IS EXCITING, BUT YEAH, IT'S A HUGE ISSUE.

UM, WE HAVE ONE COMPONENT OF OUR, UH, CAREGIVER SUPPORT PROGRAM IS A CARING CALLERS PROGRAM WHERE OUR SENIOR COMPANION VOLUNTEERS ARE MAKING CALLS TO PEOPLE WHO JUST, WHO ARE ISOLATED AND JUST NEED THAT TELEPHONE CALL AND REASSURANCE AND OPPORTUNITY TO VISIT.

AND SO, UM, WE'RE HOPING TO GROW THAT MORE.

AND YOU'RE ABSOLUTELY RIGHT.

I MEAN, THERE EVERY SOCIOECONOMIC LEVEL THERE, YOU SEE ISOLATION.

YOU SEE MANY OF THE ISSUES THAT THAT, THAT WE PROVIDE SERVICES TO ADDRESS.

AND SO WE WANT TO MAKE SURE THAT PEOPLE FOLLOWING FOLKS

[00:40:01]

KNOW THAT YOU'RE A, A SOURCE TO BE ABLE TO PROVIDE SUCCESS.

AND WE WANNA ADDRESS THAT ISOLATION WITH ALL OF THOSE DIFFERENT SEGMENTS OF OLDER ADULTS.

INTERESTINGLY, AND I DON'T KNOW HOW, UH, DO YOU GUYS FEEL ABOUT AI AND DIFFERENT AI OPPORTUNITIES, BUT THERE WAS A, A MEETING THAT WE HAD WITH SOMEONE LAST WEEK, AND THEY'RE USING AI TO BASICALLY BE THAT PHONE CALL AND HA CREATING A BOT.

AND THAT PERSON IS TALKING TO THIS BOT AND, YOU KNOW, AND THEY TALKED TO SOMEBODY WHO WAS USING, YOU KNOW, THIS PILOTED PROJECT AND THE PERSON, YOU KNOW, ASKING, WELL, IS IT, DO YOU MIND THAT THIS IS A BOT? AND THEY'RE LIKE, I MEAN, I'D RATHER HAVE A PERSON, BUT IT'S BETTER THAN NOTHING.

AND THERE, THE CONVERSATION AND THE STIMULATION TO THAT PERSON'S BRAIN HAD THE SAME EFFECT AS IF THAT PERSON WERE TALKING TO ANOTHER PERSON.

SO I THINK WE'LL PROBABLY SEE MORE OF THAT KIND OF SOLUTION OR, UM, SERVICE.

I I, I WOULD IMAGINE, YOU KNOW, WHEN I MENTIONED THE CONTACTING, I MEAN SHARING YOUR POLICY, ALSO YOUR LEGISLATIVE POLICY, UH, THAT WOULD BE REAL .

ANY OTHER QUESTIONS? BACK TO YOUR COMMENT ON AI IN TERMS OF SHARING INFORMATION, THAT'S ANOTHER FANTASTIC OPPORTUNITY BECAUSE USED TO CHATTING WITH THE BOT, I NEED HELP WITH HOME CARE CARE OR I NEED, CAN YOU MAKE A SUGGESTION? THAT COULD BE HUGE.

I THINK EVEN THREE YEARS FROM NOW, IT'S GONNA LOOK COMPLETELY DIFFERENT IN THE WAY THAT FOR NOW, YES.

UH, DISTRICT THREE WAS A PART OF THE PILOT PROGRAM, UH, OR THE DOOR KNOCKING.

YES.

AND I HAVE NOT RECEIVED THE FINAL REPORT.

I RECEIVED, UH, INTERMITTENT , BUT I HAVE NOT RECEIVED THE FINAL ONE.

IS IT COMPLETED? IT IS NOT, THAT IS STILL ONGOING.

BUT WE WILL HAVE SOMETHING AND, AND I THINK BE RECORDING IN SEPTEMBER.

OKAY.

THANK YOU.

FOLLOW UP.

ALRIGHT, THAT'S, THANK YOU LADIES.

APPRECIATE THE CHUG JAM BIT MONEY.

LISTEN TO MUSIC.

OH YES, MY GEORGE DUNHAM FAN.

ALRIGHT, MOVING TO OUR, UH, NEXT CHALLENGE THAT FELLOW COUNCIL AND COMMISSIONER CHRIST HAS DONE GOOD WORK ON.

UH, LET ME, LET ME PREFACE A COUPLE THINGS HERE.

'CAUSE I HAVE A QUESTION.

I HAVE THREE DOCUMENTS NOW.

I GOT A THIRD ONE TODAY.

WHERE ARE WE IN THE PLAYBOOK? TABITHA DAVID? IS THIS THE LAST ONE WE PICKED UP TODAY? I HAVE ONE THAT HE SUBMITTED TO US ON THE COMMITTEE.

AND I THINK THE OTHER COMMISSIONERS VERY WELL DONE.

A SHORT LOT OF WHITE SPACE BULLETS AND IT HAD 'EM ALL NUMBER.

AND I GOT ANOTHER ONE THAT I'M NOT TOO PLEASED BECAUSE I DON'T UNDERSTAND IT.

WELL, IT WENT FROM PRIORITY PAGE TWO, PAGE FIVE.

SORRY, LEMME GO TO MY PAGES ANYWAY.

WHERE ARE WE SUPPOSED TO BE? SOMEBODY TELL ME, IS IT THIS ONE WE JUST PICKED UP TODAY AND I'VE NEVER SEEN THE ONE, THE ONE THAT IS THERE A HARD COPY OF THE FRONT NOW? I BELIEVE THERE WAS, BUT WE'VE NEVER SEEN IT.

YES, SIR.

YES.

SO IS THIS, SO THIS IS THE, THIS IS THE FINAL DOCUMENT.

IF YOU ALL SEE, SAY CITY OF DALLAS SENIOR AFFAIRS, UM, FISCAL YEAR 20, 26, 27.

BUT PRIORITY, IT HAS THE NOTES ALONG WITH IT.

THAT IS THE FINAL DOCUMENT WITH THE CALCULATION OF EVERYTHING THAT HAS BEEN SHARED, UM, BY OUR COMMISSIONERS.

THERE ARE MORE OF THOSE DURING.

OKAY.

RIGHT.

I, SO I HAVE HAVE PICTURE COPIES.

YOU SHOULD RECEIVE THAT ON FRIDAY.

FRIDAY, I SAW IT ON FRIDAY.

SO THIS IS THE SAME ONE THAT WE GOT ON FRIDAY, CORRECT? YES, CORRECT.

I I DID NOT SEE OR GET IT.

WE, YOU DID IT.

WELL, YOU, I DON'T KNOW IF I GOT THIS.

SO IF YOU OPENED IT ONCE THE WAY THE CITY, IT GOES AWAY.

YEAH.

AND I COULDN'T FIND IT AGAIN.

I COULDN'T EITHER.

YEAH, I, I SIGNED THIS SIGN OFF THE WEBSITE.

ALRIGHT, WELL THIS WILL BE INTERESTING.

YEAH, RIGHT.

I COULDN'T FIND IT AGAIN.

IT FIRST I DIDN'T, I DIDN'T SEND IT OUT TO YOU ALL.

SHE SENT IT OUT, RIGHT? NO, I, NO, YOU, YOU WERE EXCELLENT, SIR.

YOU GOT US ALL FIXED UP TO THE POINT BULLETS BECAUSE I DON'T KNOW HOW MANY CITY COUNCIL ARE GONNA WAIT TO THIS.

ARE THEIR STAFF? THEY MAY.

SO THE ORIGINAL, IF I MAY.

SURE.

OKAY.

THE ORIGINAL DOCUMENT THAT I WAS SHARE WAS VERY SIMPLE WITH BULLETS.

THE CONCERN, THE CONCERN, EXCUSE ME, THAT HAS COME FORTH, IS THAT WE JUST NEEDED SOME MORE MEAT BY YOUR FELLOW, UM, COMMISSIONERS.

[00:45:01]

IT SAID THAT WE NEEDED SOME MORE MEAT.

SO COMMISSIONER TYSON WENT BACK AND HE DILIGENTLY ADDED MORE INFORMATION AND THIS DOCUMENT TO MAKE SURE THE PRIORITIES, PRIORITIES HAD NARRATIVE TO EACH ONE OF THE COMPONENTS.

SO IT IS A LONGER DOCUMENT THAN ORIGINALLY.

HOWEVER, IT ALSO HAS THE NARRATIVE INCLUDED IN THERE TO SUPPORT EACH AREA NOW AT LARGE AS THE MICHIGAN DECIDES TO REDUCE IT.

UM, HOWEVER, WE, ONCE, I BELIEVE MY RECOMMENDATION WOULD BE THAT YOU ALLOW FOR COUNCIL MEMBERS TO UNDERSTAND WHY YOU'RE ASKING FOR A PARTICULAR PRIORITY.

TRUE.

OKAY.

DAVID, DO YOU HAVE ANY OTHER COMMENT? DO YOU HAVE SOME INTRODUCTORY COUNSEL? IT IS WHAT IT IS.

I'VE DONE MY JOB.

OH, ALRIGHT.

I DO PHONE CALL.

YES.

PILOT.

I'M WASHING MY HANDS.

I'VE DONE MY JOB.

IF THERE ARE QUESTIONS, I THAT'S RIGHT.

WE'RE OPEN FOR QUESTIONS, OPEN DISCUSSION ABOUT THIS AS MUCH AS I CAN.

BUT YOU KNOW, THAT'S, WE NEED, THAT'S ALL WE NEED.

ALL RIGHT.

SO, UH, I'M CAN WE DO THAT NOW? YES, I'M DOING IT NOW.

SO, UH, ON PRIORITY ONE.

UM, SO, SO SOME OF MY CONCERNS, WHICH IS WHY I WAS SO EXCITED TO SEE THE SENIOR SOURCE HERE, AND, UH, UPS QUESTION ABOUT COMMUNICATION, WHICH FIXES US.

AND I MEAN, WE KEEP RUNNING INTO IT.

WE SAY, DID YOU KNOW, AND PEOPLE SAY YOU'RE KIDDING FROM THE MOST EDUCATED TO THE LEAST.

I MEAN, IT, IT GOES TO SPECTRUM, RIGHT? SO, UM, SO WE'RE LOOKING AT A TRAINED THAT PERHAPS THE HIRING, STAFFING AND HIRING OF THE TRAINED NAVIGATOR.

NOW REALITY SAYS THIS IS NOT GONNA HAPPEN.

UM, WE WERE TOLD BY OUR COUNCIL PERSON, AND ESPECIALLY CALLED MEETING THAT OUR JOBS NOW, AS COMMISSIONERS WERE TO TELL ALL OF THE COMMISSIONS WE SERVE GET ON BOARD.

NOTHING NEW IS COMING.

IF ANYTHING, YOU'RE LUCKY IF YOU KEEP WHAT YOU HAVE.

SO, SO KNOWING THIS, RIGHT, ARE THERE WAYS WE CAN CREATIVELY COOPERATE TO GET SOME COMMUNICATION OUT THERE? IT HAS BEEN A PRIORITY FOR HOW MANY YEARS NOW TO SAY WE NEED TO FIGURE OUT HOW WE'RE GONNA LET PEOPLE KNOW WHAT IS AVAILABLE TO THEM.

SO I'M GONNA, THIS IS WONDERFUL, DAVID.

I LOVE THE FACT THAT YOU'RE GOING FOR IT, BUT THE CHANCES OF US GETTING A NAVIGATOR OR TWO NAVIGATORS IS LIKE SLIM TO BELOW ZERO, RIGHT? ? WELL, I WANNA JUST ADD PIECE.

GO AHEAD.

NO, I WAS GONNA SAY, WHEN YOU TALKING ABOUT GETTING NAVIGATORS TO DO THAT, FILL STATE DISTRICT FOUR, IF COMMUNICATION IS THE BIGGEST PROBLEM AND HALF BEEN THE BIGGEST PROBLEM AND NOBODY HAVE ANY SOLUTION, BUT JUST WORD OF MOUTH AND WE COLLABORATING AND TELLING PEOPLE, YOU KNOW, SO WHAT, WHAT, WHAT, WHAT ARE YOU SAYING? HIRE SOMEBODY TO TELL SOMEBODY.

TELL SOMEBODY .

I MEAN THAT WHAT I'M HERE, I'M JUST TRYING TO UNDERSTAND THE CLARITY.

NO, I'M TALKING TO YOU.

YOU ONE BROUGHT IT UP.

I I NO, I WAS NOT.

THANK YOU FELLAS.

BUT YOU'RE WELCOME.

I, I'M, NO, NO, I'M JUST, I'M, I WE HAVE A PROBLEM.

WE DO.

IT'S A WORLD PROBLEM.

IT'S JUST NOT JUST HERE.

Y'ALL KEEP SAYING COMMUNICATION.

HOW DO WE REACH THOSE THAT WE ARE NOT REACHING? OKAY.

HOW DO YOU REACH THOSE YOU'RE NOT REACHING.

AND THEN IF SOMEBODY TELLS THEM AND THEN, UH, I'M JUST GONNA JUMP ON THE LIMB AND I COULD BE WRONG AND Y'ALL CAN TELL ME AFTER THE MEETING, BUT JUST LIKE THE THING WE HAD ON FRIDAY, WE ALL SAT IN THIS ROOM AND YOU ALL DID NOT EVEN SHOW UP FOR WHOLE AMERICAN DEAL.

MAYBE YOU HAD SOMETHING ELSE TO DO, MAYBE YOU DIDN'T KNOW.

RIGHT? SO I'M JUST SAYING, WE KEEP SAYING COMMUNICATION, WE WANT Y'ALL TO COME.

WE DON'T EVEN COME AND SUPPORT EACH OTHER.

AND I'M GOOD WITH THAT.

AND THANK YOU FOR LISTENING.

.

I HAVE TO AGREE WITH COMMISSIONER, UH, LEE BECAUSE IT WAS QUITE A DISAPPOINTMENT AT TABITHA'S EVENT.

THERE WERE RESOURCES THERE SENIOR, THE SENIOR EVENT, EXCUSE ME, THE SENIOR EVENT.

THERE WERE SO MANY RESOURCES THERE THAT EVEN THE RESOURCES FOUND OUT INFORMATION ABOUT EACH OTHER.

RIGHT? AND I PICKED UP EVERYTHING I COULD.

I HANDED OUT TO MY SENIORS, I GO OUT TO THE PARK AND SOMETIMES THEY GO, OH MY GOSH, YOU GOT MORE PAPER.

BUT YOU KNOW, THAT PAPER SOMETIMES HELPS THEM.

WHAT I'D LIKE TO SEE IS US TO HAVE A DIRECTORY ELECTRONIC.

SO I COULD FLIP THROUGH THERE AND IF I NEED SOMETHING, I CAN JUST PRINT IT OUT FOR A PERSON.

BUT I THINK WE HAVE TO BE THE COMMUNICATORS.

IF WE DON'T SET THE EXAMPLE OF COMMUNICATING TO OUR SENIORS, WHO ELSE IS GONNA DO IT? OUR COUNCIL PERSON DOESN'T HAVE TIME, YOU KNOW, AND I THINK WE HAVE TO WORK WITH ONE ANOTHER IN TRYING, I DIDN'T MAKE IT TO THE MAY 5TH EVENT THAT YOU

[00:50:01]

HAD, AND I APOLOGIZE FOR THAT BECAUSE I DID WANNA GO.

BUT MY COUNCIL PERSON ASKED ME TO BE COVERING AN EVENT THAT WAS AT MOUNTAIN VIEW IN PLACE OF HIM, WHICH I DID.

AND THERE WERE 75 SENIORS AND IT, IT WAS A GREAT EVENT, BUT THEY ALL WANTED INFORMATION.

AND I HAPPENED TO HAVE INFORMATION THAT OUR GROUP HAD ALREADY GIVEN ME.

I HANDED IT OUT DOWN AND YOU KNOW, THAT I PICKED UP BLUE BOOKS AND DISTRIBUTED THEM ALL TO SENIOR BLUE BOOKS AND DISTRIBUTED THEM ALL THROUGH MY NEIGHBORHOOD.

MM-HMM .

RIGHT? I MEAN, I HAVE MORE IN THE CARD.

THANK YOU.

I STILL HAVE SOME IN THE CAR, BUT THANK YOU.

OKAY.

ANYTHING ELSE? I WAS GONNA MENTION WHEN WE TALK ABOUT COMMUNICATION, I GUESS FOR ME, AND THIS IS JUST ME, I DON'T THINK THAT I HAVE TO ATTEND EVERYTHING IN EVERY DISTRICT BECAUSE I ATTEND THOSE THINGS THAT RELATE MORE TO THE PERSONS THAT ARE IN MY DISTRICT AND ATTEND THOSE THINGS THAT ARE RECOMMENDED BY, UH, OUR SENIOR FOCUS GROUP IN OUR, OUR DISTRICT.

AND I AGREE THAT WE ARE THE BEST COMMUNICATORS.

WE HAVE TO GET THAT INFORMATION OUT THERE.

BUT ONE THING THAT I RUN INTO IS THAT I SHARE THAT INFORMATION, BUT QUITE OFTEN THE PERSONS WITH WHOM I'M SHARING DON'T HAVE THE TRANSPORTATION TO GET TO WHATEVER THAT TRANSPORTATION.

AND SO THAT'S ANOTHER MAJOR PIECE WITH, WITH MANY OF OUR SENIORS, IS THAT THEY DON'T HAVE THE TRANSPORT TO, AND THAT'S WHAT I FOUND OUT FROM OUR MEETING, THAT A A RP OFFERS TRANSPORTATION, SENIOR SOURCE OFFERS TRANSPORTATION AND THEIR OTHER ORGANIZERS THAT OFFER TRANSPORTATION THAT I HAD NO IDEA ABOUT.

SO SOMETIMES WE GO, WE DON'T KNOW, RIGHT? WE RIGHT ABOUT THE LAST TIME I ATTENDED SOMETHING, THE PEOPLE THAT WERE STAFFING THE EVENTS FOR INFORMATION WERE MORE EXCITED TO LEARN ABOUT ONE ANOTHER.

AND IT'S A CONUNDRUM AND IT'S NOT MY STRENGTH.

I'D LOVE TO KNOW HOW TO SOLVE THIS.

OKAY.

THAT'S A CRITICAL PROBLEM.

THAT'S WHY IT IS OUR NUMBER ONE PRIORITY.

I DON'T HAVE MAGIC WAND.

I'LL LET YOU HOME.

BRING TABITHA.

WHAT IS THE DEFINITION? I HAVE THIS QUESTION MAY GO BACK TO FIRST.

WHAT IS A NAVIGATOR? WE'RE NOT THE NAVIGATORS THAT WOULD BE A STAFF PERSON WOULD GET THE PHONE CALL SIMILAR TO WHAT STAFF DOES NOW.

SO YES SIR.

SO OUR CASEWORKERS PLUS AMERICA IS IN THE ROOM TODAY.

AND, UM, THESE INDIVIDUALS ARE RESPONSIBLE FOR, UM, ANSWERING THE HELPLINE MONDAY THROUGH FRIDAY WITH CHRISTINA ANSWERING THE LINE AT LEAST THREE DAYS A WEEK.

UM, AND SO WITH THAT SAID, THEY'RE TAKING THE CALLS, THEY'RE DOING THE INTAKE, THEY'RE HEARING FROM OUR, UH, CONSTITUENTS WITHIN OUR COMMUNITY, AND THEN THEY ARE FOLLOWING UP OR OR SUPPORTING THEM BY WAY OF REFERRALS, UH, CONNECTING THEM TO RESOURCES WITHIN THE CITY OF DALLAS WITH OUR PARTNERS, ET CETERA.

SO WE DON'T USE THE TERM NAVI NAVIGATORS, BUT THEY ARE CONNECTING INDIVIDUALS TO RESOURCES EVERY DAY THAT WE ARE IN OPERATION MONDAY THROUGH FRIDAY, 8:00 AM TO 5:00 PM THANK YOU.

WE JUST DON'T CALL 'EM NAVIGATORS.

I LIKE THE TERM, I JUST WANNA KNOW THEY'RE PACE WORKERS.

WELL, I WAS GONNA SAY THAT'S TRUE BECAUSE I HAVE SEVERAL PEOPLE THAT I HAVE REFERRED TO THAT NUMBER AND CHRISTINA, JAMES ML, MIRACLE , THEY ALL GET THE MESSAGE AND THEY DO HELP PEOPLE FOR REAL.

OH YEAH.

YOU KNOW, IT'S NOT LIKE, OH, LET ME CALL YOU BACK.

I'M GONNA PUT YOU ON HOLD.

AND THEY CALL BACK.

AND WHAT I LIKE ABOUT IT, THEY FOLLOW UP AND WHAT'S GOOD FOR ME WHEN PEOPLE COME BACK AND TELL ME THERE WAS A HELP.

SO I, I, I DON'T KNOW THE CRAZY.

ALRIGHT.

AND THEN TO GO BACK TO THE ORIGINAL, OKAY, HOW DO THEY KNOW WHAT NUMBER AND WHAT TO CALL IT LOOKS LIKE YOU GOT SOME GREAT IDEAS RIGHT HERE.

UM, IS THERE NO NUMBER IN THERE? NO, THE NUMBER, I MEAN, IN THE TWO REC CENTERS I KIND OF GO TO, EVERY TIME WE GET A FLYER AND MAKE SURE IT'S STUCK UP THERE, THEY DON'T KNOW THE NUMBER.

SO I'VE MADE A HAND HOMEMADE SIGN, SOME OF YOU SAID PAYMENT MAGNET.

I'VE BLOWN UP AND BLOWN UP, BLOWN UP, BLOWN UP AND PUT IT UP THERE.

SO YOU LOOK MM-HMM .

AND UH, THAT'S, IF WE GET THE WORD OUT, I THINK, AND I'M, I'LL JUST, THIS IS NOT A LIKE NERD THING.

UH, THE BILLBOARD CAMPAIGN, RENEE AND I, WE'VE TALKED ABOUT THAT.

WE MAY TAKE, IF IT JUST SAYS THERE SENIORS, YOU GOT AN ISSUE, GOT A PROBLEM, OR THERE'S PEOPLE CATCHER CALL THIS NUMBER AND WE MIGHT BE AMAZED.

WE MAY GET 12 CALLS, WE MAY GET 122 CALLS, BUT YOU SAID THAT DOWN BELOW .

WELL, I WANT DRIVING OR WALKING OR WHATEVER THERE IS ON ONE BILLBOARD AND JUST SOME OF THIS CATCHY NEEDS SOME HELP.

YOU'RE A SENIOR NEEDS SOME HELP.

WANNA KNOW WHAT YOUR CITY

[00:55:01]

CAN DO FOR YOU? I WE'VE GOT A DEDICATED, WHAT DO YOU CALL IT HERE? THE SENIOR INFORMATION HOTLINE? YEAH.

AND IF WE HAD THE MAGIC WAND FOR MONEY, THAT'S WHAT I'D BE PROMOTING AND WE'D GET THAT.

THAT'S NO, I SAID WE DON'T THE MAGIC W OKAY, I'M SORRY.

SO, SO I JUST WANNA JUST DISAPPOINT THAT.

I WANNA MAKE THAT EVERY EVENT THAT WE GO TO, WE HAVE OUR BUYERS AND THE HELPLINE NUMBER IS, IS LOCKED.

YES, IT IS.

UM, WE HAVE MAGNET, UM, WE HAVE THE ITEMS THAT WE GIVE TO OUR CONSTITUENTS.

ALL OF THAT PASSED THE NUMBER ON THERE AS WELL.

UM, AND WE SHARE THE NUMBERS WELL WITH OUR PARTNERS.

SO I JUST WANTED TO MAKE A NOTE THAT I THINK MAGNUS HAS COME UP AND, UM, WE HAVE SEVERAL DIFFERENT OTHER ITEMS THAT WE DO GIVE OUT TO OUR COMMUNITY IN THE PAST.

THE NUMBERS ON THERE AS IT RELATES TO ALSO THE COMMUNICATION, THE SENIOR SERVICES STRATEGIC PLAN HAS AN ENTIRE AREA.

UM, GOAL SIX IS ALL ABOUT THE, UM, COMMUNICATION AND THINGS THAT WE CAN DO FROM FOR THE NEXT FIVE YEARS TO SUPPORT COMMUNICATION.

SO JUST WANTED TO ENCOURAGE YOU ALL TO GO BACK AND LOOK AT THAT AS WE'RE TALKING ABOUT THINGS THERE STRATEGIES IN THERE THAT LETS YOU ALL KNOW EXACTLY WHAT NEEDS TO BE DONE TO HELP US IN OUR COMMUNICATION SKILLS EFFORTS.

I WANNA REMIND YOU ALL OF THAT.

YEAH.

SO WE'RE ASKING FOR REALITY THOUGH.

I KNOW IT'S NOT A STRATEGIC THAT'S GREAT.

I I THINK WE NEED TO FOCUS ON THIS IS OUR BUDGET RECOMMENDATION.

I MEAN, YOU KNOW, I'VE GOT SOME OTHER IDEAS ON COMMUNICATION, BUT THIS NEEDS TO BE VERY SUCCINCT I THINK AND VERY CLEAR.

I MEAN, I, I REALLY SEE THIS BUDGET YEAR AS BEING HUGE IN TERMS OF WHAT WE'RE GOING TO ACCOMPLISH.

CHA VERY CHA A HUGE CHALLENGE.

I THINK WE WE'RE ALL AWARE OF THAT AND I'M NOT SURE, YOU KNOW, I'M NOT SURE HOW WE'VE MADE IT VERY CLEAR FOR WHAT WE NEED FROM THE COUNCIL.

I MEAN, I DEFINITELY WANT THE, THE OMBUDSMAN PROGRAM TO CONTINUE THE FUNDING FOR THAT.

I THINK THAT'S REAL IMPORTANT.

I WANNA SEE CONTINUED PROGRAMMING FOR THE, THE PARKS AND THE LIBRARIES AND I, UH, I KNOW WE'VE GOTTA WORK AT GETTING THEIR INFORMATION OUT, BUT WE'VE GOTTA KEEP THOSE PROGRAMS. UH, WE CERTAINLY NEED TO HOLD ONTO THAT TO TABITHA AND OUR, ALL OF OUR STAFF AND I THINK HOLDING ONTO WHAT WE'VE GOT THAT MIGHT, BECAUSE THAT MIGHT PUT US ON.

BUT, UM, I THINK IF WE CAN FOCUS ON THAT FOCUS AND IF WE ACCOMPLISH THAT, WE'LL PROBABLY BE AHEAD OF SOME OF THE OTHER DEPARTMENTS, RIGHT? I DON'T KNOW.

THAT'S JUST MY THOUGHT.

AND, AND AND YOU SAID LOOK AT THIS.

I DON'T KNOW.

AND I GUESS PIGGYBACKING ON WHAT YOU'RE SAYING, ABSOLUTELY PLEASE, IN THAT I DON'T KNOW WHAT WE'RE ASKING FOR.

YEAH.

THE THE AMOUNT AND YEAH, THE AMOUNT OR, OR IF WE ARE EVEN ASKING FOR, LIKE, FOR INSTANCE, THE BILLBOARD, WE'RE NOT ASKING THE CITY FOR THAT.

BUT WHEN IT'S, WHEN IT'S HERE, THEY, THEN THEY, THEY'RE THINKING THAT THAT'S, WE'RE ASKING FOR THEM TO DO THAT.

AND SO SOME, I THINK WE JUST NEED TO STICK WITH THOSE THINGS THAT WE ARE WANTING THE CITY TO PROVIDE AND THEN KNOW OURSELVES THE OTHER THINGS THAT WE WANT TO DO AND NOT THINK, BECAUSE THEY MAY LOOK AT THAT, JUST THROW THE WHOLE THING OUT.

NO.

SAY, OH, WE CAN'T DO THAT.

WE CAN'T DO THAT.

SO THAT'S WHAT, SO, SO VERNA, I ASKED ABOUT BEING, I SENT YOU NOTE SAYING, I HOPE WE HAD A CREATIVE CONVERSATION TODAY.

SO THE BILLBOARD OR ACCORDINGLY PRINTED GUIDE MAIL TO HOUSEHOLDS, RIGHT? SO WHAT ARE THE RULES? THERE MAY BE A LOT OF CORPORATIONS IN THE CITY WHO MIGHT BE VERY WILLING TO HELP US DO THIS SORT OF STUFF, RIGHT? UM, UH, PRIVATE ENTITIES, ARE WE ALLOWED TO DO THAT? I MEAN, I THINK THOSE THINGS COME IN OUR STRATEGIC PLAN OR SOMETHING.

I MEAN, I THINK WE CAN SAY THESE ARE OTHER THINGS WE'D LIKE TO SEE FUNDED, BUT I THINK WE'VE GOT TO SET OUR PRIORITIES RIGHT? AND IF WE WANT, I, I WANT US TO START ONCE THAT I, I GUESS WE HAVE TO WAIT THAT COUNCIL APPROVES THE PLAN, BUT I WANT US TO THEN START TAKING PIECES OF THAT PLAN AND SERIOUSLY ADDRESSING, AND I THINK YOU'RE ON BOARD WITH THAT.

MM-HMM .

TABITHA.

BUT WE, WE NEED TO BE REAL CLEAR TO THE COUNCIL.

I MEAN, I, I, YOU KNOW, I GO TO THOSE BUDGET HEARINGS EVERY YEAR.

I ADVOCATED FOR THE POSITION THAT TABITHA NOW HOLDS.

I ADVOCATED FOR THE FUNDING FOR OUR, UH, STRATEGIC PLAN.

UM, WE'VE GOT, BUT I THINK WE NEED TO ADVOCATE TO HOLD ONTO WHAT WE'VE GOT.

RIGHT? BUT I JUST SEE THAT AS OUR REALISTIC PRIORITY, RIGHT.

AND PUT THAT IN FRONT OF THEM.

MM-HMM .

[01:00:01]

OKAY.

SO NO MORE DISCUSSION OF BILLBOARD THANKSGIVING.

.

THANK YOU.

I'M THINKING MIKE.

SORRY MIKE.

I THOUGHT IT WAS SUCH A GREAT, IT'S A GREAT IDEA.

WE'LL DO SURE MIKE, EVERYTHING THAT'S IN HERE IS GEARED TOWARDS THE CITY, RIGHT? OF DALLAS IS NOT ASKING SIDE GROUPS RIGHT.

TO DO, TO DO THESE, THESE THINGS.

SO IN THE AREA OF FOOD COMMUNICATION, UH, EACH OF YOU THAT WERE PART OF A SUBCOMMITTEE CERTAINLY HAD AMPLE TIME AND AMPLE OPPORTUNITY TO SEND THAT INFORMATION TO ME.

I TOOK THE INFORMATION THAT YOU ALL SENT ME AND COMPILED IT INTO THE DOCUMENT THAT YOU SEE.

SO, SO, SO THIS, THE INFORMATION THAT EACH OF YOU THAT ARE LISTED, UH, THAT, THAT HAVE ALL JUST, JUST HAD SOME DIALOGUE, Y'ALL HAD AMPLE TIME TO DO THAT.

OKAY.

SEND, SEND, SEND THAT.

LEMME I'M SPEAKING RIGHT NOW.

JUST TO SEND, TO SEND THAT, TO SEND THAT INFORMATION.

SO IF, IF YOU'RE SAYING IT'S NOT, UH, CLEAR ENOUGH, THEN THERE WAS AMPLE TIME, IN MY OPINION AT LEAST TO TO, TO RESPOND AND MAKE IT CLEAR.

SO IT COULD BE, IT COULD BE SUCH, BUT UNDER THE AREAS, THOSE BULLET POINTS HERE, UNDER THE AREAS OF COMMUNICATION, THOSE ARE SPECIFIC THINGS THAT ARE BEING ASKED, UH, OF THE CITY TO DO.

RIGHT.

IN, IN MY, IN MY CONVERSATION WITH TAB IKA, SHE RECOMMENDED THAT, THAT, THAT, THAT, THAT WE NOT SPECIFICALLY PUT THE NUMBERS IN THIS DOCUMENT, ACTUAL BUDGET NUMBERS IN THIS DOCUMENT.

I DON'T KNOW HOW YOU WOULD GO ABOUT WE NEVER DO.

NO, WE DON'T.

NO, I DON'T DO THAT.

YEAH.

SO, SO, SO, SO IN ESSENCE, YEAH, SO I MEAN, THERE ARE NO NUMBERS HERE.

THERE ARE NO FINANCIAL NUMBERS HERE.

'CAUSE THAT WAS NOT WHAT WE DO.

NO, WE DON'T NEED THAT.

SO, SO, SO IN ESSENCE, I JUST WANNA CLEAR THAT UP, THAT IF YOU'RE, IF SOMEONE IS SAYING THAT'S WHAT'S COMING TO ME, THAT WE'RE NOT CLEAR.

NO, IT'S PRETTY CLEAR TO ME WHAT WE'RE ASKING FOR.

WELL, WHAT I'M HEARING, DAVID, IS THAT THERE'S SOME CONCERNS ABOUT NOT SPECIFICALLY SAYING WE WANT THE SAME FUNDING THAT WE HAD LAST YEAR FOR THE CITY OF DALLAS SERVICES THAT ARE CURRENTLY BEING PROVIDED, AND THESE ARE SOME OF THE KEY FOCUS AREAS THAT WE BELIEVE THOSE RESOURCES SHOULD FOCUS ON.

THAT'S, THAT WAS KIND OF WHAT I TOOK FROM IT, WAS THAT THIS IS WHERE WE WANT THOSE RESOURCES TO FOCUS ON IMPROVED COMMUNICATION ON SENIOR HOUSING, ON THE POLICE RESPONSE, AS WELL AS FOOD INSECURITY AND UTILITY.

I THINK WE HAVE MOST OF WHAT WE TALK ABOUT EVERY MONTH INCLUDED HERE.

I THINK MY COMMENT LAWS, MY COMMENTS, WE NEED TO KEEP EVERYTHING THAT WE HAVE AND NOT ADD ANYTHING ADDITIONALLY BECAUSE OF THE BUDGET ES THAT WE KNOW WE WANNA PURSUE.

THAT WAS, AND YOU'RE SAYING THAT'S NOT EXPLICITLY STATED HERE AND THAT'S WHAT YOU'D LIKE TO SEE? IS THIS WELL, IS THAT WHAT YOU'RE COMMEND? I I, I GUESS WHAT I'D LIKE TO SEE, THERE'S SOME THINGS THAT ARE PART OF THIS THAT WERE NOT A PART OF IT LAST YEAR, WHICH IS, WHICH I WOULD ASSUME THAT WE'RE ASKING FOR ADDITIONAL FUNDING FOR THAT.

GOOD POINT.

THERE'S SOME THINGS.

OKAY.

AND SO I DON'T THINK, JUST FOR ME, THAT'S NOT REALISTIC, KNOWING THE CROTCH THAT WE'RE IN.

MY, MY THOUGHT WAS THAT LET'S KEEP WHAT WE HAVE AND HOLD ONTO THAT.

I BELIEVE TABATHA WAS TRYING TO SAY SOMETHING.

OH, OFFICER.

AND UM, I, I HEAR YOU COMMISSIONER MITCHELL.

I ALSO JUST WANTED TO MAKE SURE THAT EVERYONE SAW ON PAGE SIX THERE IS SUSTAINED INVESTMENT IN COURT SERVICES THERE AND IT'S BULLETED OUT SOME OF THE SERVICES.

I BELIEVE THAT YOU ALL WERE JUST DISCUSS DISCUSSING, BUT IF THERE NEEDS TO BE, IF IT NEEDS TO BE WRITTEN IN DIFFERENT WAY OR YOU WANNA ADD BULLETS, DO LET ME KNOW.

UM, AND I CAN HELP HELP COMMISSIONER TYSON GET THAT MODIFIED AND UPDATED.

SO, SO, UH, THE SENIOR OMBUDSMAN PROGRAM IS THAT SENIOR SOURCES PROGRAM? YES.

ALL RIGHT.

SO THE GOAL IS YOU RECEIVE $150,000 FROM THE CITY.

WE DON'T WANT THAT TO GO AWAY.

RIGHT, RIGHT.

HOLD ON.

WHAT YOU GOT, LIKE YOU SAID.

RIGHT.

OKAY.

AND ROB SAID THANK YOU AND MAKE IT CLEAR WHAT YOU SAID.

YEAH.

I SENT A SHORTER AND CLEARER MARY, I THINK THE, UM, WHAT TAB AND THE TEAM, WHENEVER THEY GO OUT AND PUT OUT INFORMATION AND WHAT, I THINK WE JUST NEED TO BECOME MORE

[01:05:01]

FAMILIAR WITH WHAT'S OUT THERE AND SHARPEN THAT AND BE TRAINED TO MAKE SURE THAT, 'CAUSE THE THINGS THAT THEY, THEY PUT OUT THERE AND THAT THEY'RE SAYING AND THAT, AND THAT HAS BEEN DONE IS THERE, WE JUST NEED TO KIND OF LOOK AT TWEAKING WHAT AND HOW WE CAN MAKE SURE THAT WE CAN SUPPORT IT.

AND THEN THE THINGS THAT THAT'S ON HERE THAT NEEDS TO BE ADDED, HOW CAN THAT BE WOVEN INTO BECAUSE, UM, BECAUSE OF THE BUDGET CRUNCH, YOU KNOW, WE KNOW THAT WE HAVE LOT OF THINGS, BUT THE OMB BUSING AND ALL THOSE DIFFERENT THINGS, WE, I THINK ANOTHER THING TOO, WHEN WE FIRST BECAME ON COMMISSIONS, AND THIS IS MY OPINION, WE KIND OF SHUT DOWN ABOUT WHAT WE COULD SAY AND WHAT WE COULD DO.

NOW WE ARE ABLE TO JUST SPEAK OUT, YOU KNOW, SO I THINK THE WAY WE FLOW NOW DIFFER AND WE ARE PUSHED OUT THERE MORE THAN WHEN WE FIRST, YOU KNOW, FIRST CAME ON.

SO I THINK WHAT WE HAVE, WE JUST CAN SUPPORT IT AND GET IT OUT BECAUSE THIS IS A LOT THAT'S ALREADY, ALREADY HAVE OUT THERE HELMETS.

NOW I WANT MAGNETS.

TABATHA, I'LL GO DRAW THE DOOR IN MY NEIGHBORHOOD.

BRITTANY MAGNETS, RIGHT.

WELL CARE A LITTLE SACK WITH ALL THE INFORMATION EVERYBODY JUST GETS SO WE CAN, THOSE CLIPS WE GET WITH THE MAGNETS HAVE THE NUMBERS ON IT.

I HAVE A MILLION OF THOSE CLIPS THAT I HAND OUT BECAUSE I GOT TOO MANY.

IT WAS LIKE, OH MY LORD.

LIKE, UH, CHIP CLIPS.

YEAH.

I'VE NEVER SEEN IT.

I BRING THAT MAGNET.

YEAH.

LET'S GET SOME.

SO WE KNOW AT THE EVENT A LOT OF IDEAS GOING AROUND HERE AND DAVID HAS, UH, EXPLAINED WHAT HE, HIS GOAL FOR US ON THE COMMITTEE THAT WE DID.

BUT IT SOUNDS LIKE THINGS HAVE CHANGED IN THREE WEEKS.

DO YOU REALIZE THE BUDGET HAS GONE UNDER TWICE 23 AT THE FIRST OF THE MONTH? LAST WEEK I WAS TOLD 36.

AND RENE, YOU TOLD ME THAT'S MAYBE HIGHER THAN THAT.

YEAH, I HEARD AT A MEETING LAST WEEK, LET'S BE REAL.

LET'S, LET'S GET REAL.

AS THE KIDS SAY, LET, LET, LET, LET, LET'S, LET'S, LET'S GET REAL.

BUT I ALSO WANNA JUST KIND OF MAKE A POINT OF REFERENCE.

UM, AND, AND I'M GONNA USE FROM A HISTORICAL PERSPECTIVE FIRST, BECAUSE I'VE DONE THIS BEFORE WHEN I WAS ON THE SCHOOL BOARD.

OKAY.

YOU KNOW, CLOSING SCHOOLS, THAT'S PRETTY, PRETTY SIGNIFICANT.

AND I, I'VE BEEN A PART OF THAT SORT OF THING LIKE THAT.

UH, SO I, I UNDERSTAND, I I UNDERSTAND IT, BUT I ALSO DON'T WANT US JUST TO GIVE UP.

OKAY.

BECAUSE EVERYTHING, UH, DOESN'T NECESSARILY REQUIRE ADDITIONAL FUN.

SOME THINGS, JUST SOME THINGS REQUIRE A DIFFICULT RESOURCES THAT MAYBE BE RAPID.

OKAY.

UH, OKAY.

AND, AND SPECIFICALLY IN MY, IN MY CONVERSATION THAT I'VE BEEN HAVING WITH THE, WITH THIS COMMISSION, I GUESS PROBABLY FOR AT LEAST THE LAST THREE OR FOUR MONTHS NOW, ABOUT PRIORITIES WITH POLICE RESPONSE.

AND THAT DOESN'T NECESSARILY MEAN THAT YOU'VE GOTTA GO OUT AND HIRE SOMEONE THERE, THERE MAY BE, BUT IT, IT, IT, IT, IT DOES MEAN THAT THERE'S SOME RESOURCES THAT ARE NOT BEING UTILIZED PROPERLY.

OKAY.

I LIKE THAT.

YES.

OKAY.

AND SO, AND CERTAINLY ACCOUNTABILITY THAT ARE NOT BEING, PEOPLE ARE NOT BEING HELD RESPONSIBLE FOR.

SO THAT DOESN'T, AS I SAID, THAT DOESN'T NECESSARILY MEAN YOU HAVE TO GO OUT AND FUND IT.

OKAY.

BUT I THINK THE PART OF THE BUDGET OUTSIDE OF THIS BUDGET IS THE CITY RECOGNIZES THAT THEY, UH, DON'T HAVE ENOUGH POLICE OFFICERS.

SO THAT MEAN THAT'S GONNA BE A PRIORITY ANYWAY.

YEAH.

THEY'RE REQUIRED TO BY THE PAYROLL.

THAT'S RIGHT.

SO THEY'RE GONNA HIRE MORE RESOURCES.

AND SO THAT MAY HELP WITH SOME OF THESE ISSUES THAT, THAT, THAT ARE THERE.

AND IT MAY ALSO HELP WITH HOW THEY UTILIZE THOSE, THOSE RESOURCES.

SO THE RESOURCES ARE NOT PROPERLY BEING USED AS, AS WELL AS, UH, FOLKS JUST DON'T KNOW SOMETIMES WHAT TO DO.

AND, AND, AND I HATE TO, I HATE TO USE THIS TERM.

I'M NOT, WE TALKED ABOUT IT KINDA THE SIDEBAR.

RIGHT.

YOU KNOW, WE, YOU KNOW, THE, THE BIG THING THAT WAS HAPPENING SEVERAL YEARS AGO ABOUT DEFUND THE POLICE, WELL, I'VE NEVER AGREED WITH THAT, BUT WE ALSO NEED TO RIGHT.

FUND THE POLICE.

RIGHT.

OKAY.

AND THE POLICE ARE NOT CORRECTLY FUNDED.

UH, YOU'RE THE SOCIAL, YOU'RE THE SOCIAL SERVICES AREA, YOU'RE A SOCIAL WORKER.

AND YOU KNOW, THERE ARE THINGS THAT AFFECT SENIORS AND THAT'S WHY, UM, ON PAGE 11, IT SPECIFICALLY TALKS ABOUT THE REASONS SENIOR CITIZENS 65 AND OLDER, OR AFFECTED BY THE LACK OF RESPONSE TIME.

UH, AND

[01:10:01]

I WAS VERY DISAPPOINTED TO SEE THAT MY, MY DIVISION, THE NORTHEAST DIVISION IS THE NUMBER ONE DIVISION IN THE CITY THAT HAS IMPROPER POLICE RESPONSE TIME.

UH, FOLLOW WHO LIVES IN THE SOUTH CENTRAL DIVISION? I DO.

OKAY.

YOURS IS THE SECOND.

AND THEN, UH, UH, AND THEN WHO IS THE, I'M, I'M SORRY.

THE SOUTHEAST IS THE SECOND SOUTHEAST DIVISION WHO LIVES IN THE SOUTHEAST ASIA.

I THINK THAT IS PROBABLY THE FASTEST.

UH, THE SOUTH CENTRAL IS DISTRICT IS ONE OF THE CRITICAL DIVISIONS AS WELL.

OKAY.

YOUR POINT NOW, MY MY POINT IS SENIOR 65 AND OLDER ARE THE ONES THAT ARE IMPACTED BY THE LACK OF POLICE RESPONSE TARGET IN THOSE DIVISIONS.

BUT YOUR POINTS, WELL, THIS COULD BE DONE A SYSTEMATIC PROBLEM.

YEAH.

SYSTEMIC, NOT THAT JUST CHANGE THE LITTLE PROCEDURE.

RIGHT, RIGHT.

OKAY.

VERNON, WE NEED TO, ALRIGHT, THIS IS NO, NO, WE NEED A NEW ASSIGNMENT.

SOUNDS LIKE, RIGHT.

THIS IS, I'M I'M JUST GONNA CLARIFY, DAVID, THIS REPORT IS AN EXCELLENT REPORT.

OKAY.

THE ONLY THING THAT I SPEAKING TO, AND I, I'M GONNA SAY IT AGAIN.

I THINK THAT WE NEED TO HONOR AND PROTECT WHAT WE HAVE.

OH, I, I DON'T THINK, AND I THINK THAT BY ADDING ADDITIONAL PIECES HERE, THAT THE POWERS THAT BE ARE GONNA SEE THOSE ADDITIONAL PIECES AND MAYBE LOOK AT TAKING SOMETHING ELSE.

WE DON'T WANT THEM TO BOTHER.

AM I MAKING SENSE? YES.

YOU ALL, WE MAY NOT BE ON THE SAME PAGE, BUT, BUT I, I'M JUST SAYING, I DON'T WANT US, I DON'T WANT US TO ADD ANYTHING THAT MAY AFFECT WHAT WE ALREADY, THAT WE DON'T WANNA LOSE ANYTHING THAT WE HAVE NAVIGATING OUT.

AND I DON'T KNOW IF WE'RE TAKING ANYTHING OUT.

WHAT I'M GONNA PROPOSE GO AHEAD THOUGH.

YOU WANT TAKE THAT WORD OUT JUST OKAY.

AND I MEAN, IF YOU'RE, IT'S A SMALL ONE.

WE'RE GONNA TAKE A LOT OUT.

WE'RE GONNA BE TAKING, I'M GOING TO CALL THE VOTE OR SOMETHING.

SOMEBODY MAKE PROPOSAL THAT WE CUT THIS GOOD WORK DOWN.

SOMETHING WE PUT IN THE FILE CITY COUNCILMAN, WHO WOULD I CALL MORENO? HE'S MY REAL ONE.

I DON'T KNOW WHO MY OTHER POINTER IS.

LET'S NOT GO THERE.

UM, MY, UH, NO, I'VE LOST MY TRAIN.

MY TRAIN OF THOUGHT IS MR. COUNCIL PERSON, WHOEVER THAT IS, THIS IS SENIOR AFFAIRS COMMISSION.

WE WANT MORE.

KEEP WHAT WE HAD AND, BUT IN THE MEANTIME, WE'RE STILL PUSHING FOR THESE PRIORITIES.

YEAH.

AND WE DON'T GET THAT MUCH INTO THE WEEDS.

WELL DONE.

IN OTHER WORDS, EVERYTHING THAT HAS THESE BROKEN OUT PROGRAMS THAT SOMEONE HAVE HEART BURN GO, THAT WANT MONEY, WON'T LET THEIR HANDS OUT.

MM-HMM.

LOOK, I STILL WANT THE SAME DOLLAR I GOT LAST YEAR.

SO IN OTHER WORDS, WE SHOULD CONTACT OUR COUNCIL PERSON AND LET THEM KNOW HOW WE FEEL.

WELL, WE'LL GET, WE NEED TO PUT A PIECE OF PAPER TOGETHER WITH THAT.

BUT TO ME, ONE OR TWO PAGES, WELL, HERE'S A, HERE'S A QUESTION THAT I DO HAVE THEN THOSE THINGS THAT WE ASKED FOR LAST YEAR THAT WE DIDN'T GET, WHY DIDN'T GET, I DON'T KNOW THAT.

I THINK WE GOT PRETTY MUCH EVERYTHING ASKED.

I THINK WE PRETTY MUCH GOT NO, THERE WERE QUITE A, A LOT OF THINGS ON THAT.

YES.

THERE, THERE WERE.

WE ASKED AS AN EXAMPLE FOR THERE TO BE, UH, COORDINATOR BETWEEN THE CITY NONPROFITS AND COMMUNITY LEADERS.

IT'S SOMETHING THAT, THAT THE SENIOR SOURCE HAS ESSENTIALLY TAKEN ON TOGETHER WITH DNA.

BUT WE WANTED THERE TO BE RESOURCE THAT WOULD GO OUT IN THE COMMUNITY AND FIND THE COMMUNITY LEADERS AND MATCH THEM UP WITH THOSE WHO ARE MOST IN NEED AND THE NONPROFITS.

SO THERE WAS RESOURCES THAT WE ASKED FOR THAT WE DIDN'T, WE DIDN'T GET, UM, WE ASKED FOR MORE STAFF OR COMMUNICATION.

WE DIDN'T GET THAT.

AND SO, UM, NO.

THERE, THERE WERE SOME BIG CHUNKS THAT WE DIDN'T GET, BUT WE DIDN'T NECESSARILY EXPECT TO GET.

BUT THERE WERE TRYING TO CONTINUE TO BILL SURE.

THE CASE FOR, BECAUSE I THINK THIS DOCUMENT DOES WELL.

UM, AND I BELIEVE WE, WE DO NEED SOME OF THE BACKGROUND.

AND MAYBE IT'S JUST A LITTLE BIT OF A RESTRUCTURING ON THE EXECUTIVE SUMMARY THAT UPFRONT SAY, WE WANT OUR FUNDING THAT WE HAD THIS YEAR, RIGHT? YES.

WE HAVE TO CON AND I THINK THAT, THAT THE DOCUMENT DOES A GOOD JOB OF SUPPORTING AND EVERYONE KNOWS SENIOR POPULATION IS GROWING FASTER THAN ANY OTHER POPULATION RIGHT NOW IS NOT THE TIME TO START DEFUNDING.

RIGHT.

SENIOR RESOURCES, MAYBE WE STATE THAT ACROSS.

SO STATE THAT IN THE EXECUTIVE SUMMARY AND THEN JUST DESCRIBE WHAT WE BELIEVE THAT THE RESOURCES SHOULD BE DOING OVER THE NEXT YEAR, WHICH I THINK WE ALL AGREE ARE THESE PRIORITIES.

AND THERE'S A LOT OF INFORMATION IN HERE.

UH, AND THERE WERE RE RESOURCES.

SO SENT OUT, SENT OUT A PROJECT.

SO, SO I WOULD JUST FOR YOU TO GO

[01:15:01]

BACK AND, AND LOOK AT THAT AND LOOK AT THE, THE, UH, UH, THE LINKS.

BECAUSE EVERYTHING THAT'S IN HERE, I WENT BACK AND I DID AN AI 'CAUSE I, I'M NOT SMART ENOUGH TO DO ALL THIS.

I HAD AI AI TO GO BACK AND FIND ALL THESE RESOURCES TO JUSTIFY EVERYTHING THAT'S IN HERE.

AND SO THOSE RESOURCES ARE IN HERE, THOSE, THOSE RESOURCES BUT NOT AS LINKS OR AS CONTENT THAT YOU EXTRACTED.

YEAH.

YEAH.

UHHUH, THEY'RE, THEY'RE LINKS.

THEY, THEY'RE, THEY'RE SO THIS STATEMENT HERE YEAH, THEY, THEY'RE, THEY'RE WANTS TO SAY SOMETHING.

I JUST WANNA MAKE THE, MAKE SURE THAT THE COMMISS KNOWS THAT TODAY IS A VOTING DAY FOR THIS DOCUMENT.

SO IN ORDER FOR US TO, UM, IT HAS TO BE TODAY.

IS THAT LIKE IN STONE? THIS ALWAYS HAPPENS TO US.

WHY IS THAT? THINK ABOUT IT.

LAST THING WE HAD TO DO ON THE DAY OVER TONIGHT WAS OUR FAULT.

UH, WHAT WAS IT? WE SIT HERE ON THAT DAY AND COULDN'T LEAVE.

WELL, I, I CAN'T WE VOTE ON THIS BY EMAIL OR SOMETHING? ALRIGHT, WELL I WANNA SAY SOMETHING AND BEFORE WE VOTE, I MEAN, I THINK WE NEED, WE'LL LET HER FINISH.

ANYTHING ELSE THAT'S, I'M JUST GONNA SAY IT NEEDS TO GO ON THE RECORD, THE CHANGES THAT YOU ALL, WE STILL VOTE ON IT AND TELL ME EXACTLY THE CHANGES THAT NEEDS TO BE MADE.

AND I CAN REPEAT IT BACK TO YOU ALL SO THAT IT'S READ TO THE RECORD AND THEN YOU ALL CAN STILL VOTE.

OKAY.

WELL I WANT US TO LIST WHAT WE HAVE FUNDED.

I MEAN, I THINK JUST A 1, 2, 3, 4.

WE ALL KNOW, I MEAN IT WAS HARD FOR ME TO READ THIS AND I MADE A POINT.

I MEAN, BUT FINDING THE TIME TO STUDY IT, MY COUNCILMAN IS GONNA HAVE LESS TIME.

I WANNA SAY WHAT WE WANT FUNDED THAT THESE ARE THE PRIORITIES AND JUST LIST A 1, 2, 3, 4, 5.

AND I WOULD START BY, YOU KNOW, THE COMMUNITY CARE STAFF, NUMBER ONE, WE WANNA CONTINUE THAT FUNDING FOR THE, THE, UH, ASAP PROGRAM WITH PARK AND REC IS NUMBER TWO LIBRARY, OLDER ADULT PROGRAM OR WHATEVER IT'S CALLED.

NUMBER THREE, CERTAINLY THE OMBUDSMAN PLAN.

I MEAN THAT IS, I I KNOW HOW PERSONALLY, I MEAN I PERSONALLY KNOW HOW IMPORTANT THAT IS AND IT'S GETTING MORE COURT.

UH, AND WE CAN'T COUNT ON THE FEDERAL MONEY.

SO LET'S TRY TO THINK OF WHAT WE WANT IN HERE.

I MEAN, IF YOU ALL AGREE TO MAKE THAT PART OF THIS EXECUTIVE SUMMARY, THESE ARE THE THINGS WE, WE WANT TO ENCOURAGE OUR COUNCIL TO, TO CONTINUE TO FUND WHAT WE CURRENTLY HAVE.

IS, IS THAT, I MEAN, DOES THE GROUP EVEN AGREE WITH THAT? YOU'RE STATING AND THE EXECUTIVE SUMMARY.

OUR STATEMENT IS, ROB, THAT THESE ARE THE THINGS WE PRESENTLY HAVE THAT ARE ESSENTIAL OR THE SENIORS IN OUR COMMUNITY, WE WANNA MAKE SURE WE ONGOING RIGHT.

IT'S ONGOING.

YES.

RIGHT.

SO THE ITEMS THAT YOU JUST LISTED, THOSE, THOSE ARE ALREADY FUNDED.

YES.

YES.

CORRECT.

AND I THINK WE CAN ADD THAT, THAT, YOU KNOW, THIS REPORT DOCUMENTS AND EXPLAINS THE SIGNIFICANCE OF THAT AND EMPHASIZES THE 'CAUSE.

I DO THINK THIS IS FULL OF IMPORTANT AND SIGNIFICANT INFORMATION, BUT TO JUST BE REALISTIC WHEN IT COMES TO THE COUNCIL.

AND I DON'T WANT THE COUNCIL TO MY COUNCILMAN MEAN THEY'VE GOT SO MUCH TO DEAL WITH.

AND I CAN SEE WHERE ALL THE BUDGET, YOU KNOW, THAT THEY'RE TALKING ABOUT CUTTING ALL THAT MONEY OUT OF PARTS.

THEY MIGHT CUT OUT PA STAMP PROGRAMS. NO, WE'RE NOT GONNA STAND FOR THAT.

SO I MEAN, WHAT IS THE, IS THE, OH, WHAT IS THE LIBRARY PROGRAM CALLED? OLDER ADULT.

OLDER ADULTS PROGRAM FOR LIBRARY PROGRAM.

SO I DO HAVE A QUESTION.

ARE YOU ALL RECOMMENDING THAT WE TAKE THE PARAGRAPH THAT SAYS, UM, FOR A SUSTAINED INVESTMENT FOR SERVICES AND MOVE THAT TO THE EXECUTIVE SUMMARY? SOUNDS GOOD.

THAT'S GOING TO BE, WHERE WAS THAT? PAGE SIX AT THE BOTTOM.

PAGE TWO, PAGE SIX.

AT THE VERY BOTTOM IT SAYS SUSTAIN INVESTMENT IN CORE SERVICES.

AND THEN IF YOU ALL, IF YOU CHOOSE TO, CAN GIVE ME THE EXACT BULLETS THAT YOU WANTED ADDED TO THAT.

OKAY.

UM, PAGE SIX.

AT THE BOTTOM.

AT THE BOTTOM.

SUSTAINED INVESTMENT IN CORE SERVICES.

I'M GLAD YOU BROUGHT THAT UP.

'CAUSE I WAS TRYING TO REMEMBER WHERE IT WAS.

IT HAS BEEN, IT HASN'T BEEN SHIFTED AROUND A LITTLE BIT SINCE I SENT THE INITIAL DOCUMENT OVER.

UM, YEAH, BECAUSE I THINK THAT'S, BUT IT'S THERE.

I MEAN IT IN THERE.

YEAH, BUT THAT'S PLEASE COURSE ARE WE IN DEMAND WILL LIKELY INCREASE ELSEWHERE IN THE FORM OF CRISIS INTERVENTION.

I MEAN, THERE IT IS.

RIGHT THERE.

RIGHT? IT IT'S IN THE DOCUMENT.

IT'S IN THERE.

I I, I I DON'T DISAGREE.

I'M JUST RECOMMENDING THAT WE MAKE IT AS CLEAR AND SUCCINCT AND UPFRONT AND UPFRONT.

SO IT IS CLEAR WHAT YOU'RE SAYING.

YOU WANT IT UP FRONT.

IT'S PRETTY CLEAR.

[01:20:02]

IT'S VERY CLEAR.

I JUST SEE MY COUNCILMAN GOING ALL THE WAY.

RIGHT.

SO THAT'S WHY WE WOULD PUT IT, SO YOU WANTED PRIMARILY AT THE TOP OF THE EXECUTIVE SUMMARY.

THE SUMMARY WAS ESSENTIALLY, AND I WOULD TAKE OUT THE PIECE THAT SAYS, IN ADDITION TO THE TARGETED INVESTMENTS, WE JUST START WITH THE CITY MUST PROTECT THE CORE SYSTEM ALREADY THAT ALREADY HELP OLDER ADULTS REMAIN INFORMED MOBILE AND THEN LIST THOSE INITIATIVES THAT ARE THERE THAT I THINK CAPTURES PARENT EVERYTHING THAT AND THE HIP, PRO HIP AND MINOR HOME REPAIR.

I THINK THAT IS ESSENTIAL.

THERE'S JUST SO MUCH.

I MEAN THE SENIOR SOURCE FOLKS HOUSING ISSUE HOUSING.

YEAH.

WHICH IS WHY THAT'S THAT'S, I I'M, I I'M SURE I'M LEAVING SOMETHING OUT.

TABITHA, CAN YOU OR , CHRISTINE, YOU AND YOU ALL ANSWERED THE PHONE, BUT WHAT ARE WE LEAVING NOW? SO THIS GOES TO THE CITY COUNCIL IN JUNE, MIDDLE OF JUNE, RIGHT? WHATEVER THEIR NEXT YES, WE SEND IT OFF, BUT HOWEVER THEY HAVE, THERE'S A PROCESS, RIGHT? SO WE SEND IT THROUGH OUR LEADERSHIP.

IT HAS TO BE STAMPED AS WELL.

THEIR MEMO THAT IS WHATEVER THE LAST ONE WAS.

WE WERE AT THE LAST TIME.

BE CAREFUL 'CAUSE REMEMBER THE LAST ONE, WE DIDN'T SEE IT UNTIL LIKE SEPTEMBER.

I THINK UHHUH.

SO, WELL THAT'S THE WHOLE THING.

THAT'S GREAT.

SEPTEMBER THEY GET, OR AUGUST, THEY COULD BASKET TURNOVER, ALL THIS STUFF, RIGHT? YEAH.

MAY I ASK KIDDING? FOR THE SUSTAINED INVESTMENTS, I WANT YOU ALL TO ADVISE WHERE EXACTLY DO YOU WANT THAT PARAGRAPH TO BE INCLUDED IN THE, THE EXECUTIVE SUMMARY? I, I WISH THAT THAT FIRST, THE SECOND PARAGRAPH STARTS WITH DALLAS IS ENTERING A PIVOTAL PERIOD FOR PLANNING, IN PLANNING FOR OLDER ADULTS.

AND THEN THAT NEXT LINE, THAT MUST THE CORE SYSTEMS AND HAVE THAT BE THAT PARAGRAPH.

AND THEN, YOU KNOW, I THINK WITH SOME OF BEING REPORTED, RIGHT NICOLE, SO CAN GO GET BACK IN AND I MEAN, CAN YOU ALL THINK OF ANYTHING WE'RE LEAVING OUT HERE? I MEAN, I'VE GOT COMMUNITY CARE, ASEC, SENIOR PROGRAMMING FOR LIBRARIES, OMBUDSMAN PROGRAM IF AND MINOR HOME REPAIR AGE FRIENDLY OFFICER.

WE DON'T WANNA LEAVE THAT OUT.

YOU CAN ALWAYS DO THE FAMOUS THING.

LAWYERS DO SHOULD INCLUDE BUT NOT LIMITED TO.

THAT'S RIGHT.

OKAY.

SHOULD INCLUDE BUT NOT LIMITED.

ISN'T THAT RIGHT? EVERYBODY SENT A DOCUMENT LIKE THAT INCLUDED BUT NOT LIMITED TO.

I COME BACK AND I GOT MAJOR PIECES.

THAT'S WHAT WE'LL DO.

WE'LL PUT THAT THERE.

YES.

PUT THE MAJOR RIGHT.

THAT IT IS, THAT IT IS CRITICAL THAT WE MAINTAIN THESE PROGRAMS. EXCUSE ME.

ADD ANYTHING ELSE YOU WANT TO, AND I KNOW WE, WE EACH NEED TO LOBBY INDIVIDUALLY OUR COUNCIL ALREADY.

AND I'M GONNA TOO BECAUSE I DON'T, I KNOW HE DOESN'T HAVE AN APPOINTMENT.

WELL, THIS COURSE HAS GONE I'LL TAKE CARE OF IT BECAUSE I DON'T GET TO MEET WITH WELL, THAT'S FINE.

AND I, BUT I'LL, I'LL WORK ON HIM TOO.

BUT YOU KNOW, OUR COUNT IS SO, IS AMAZING.

WORKS FOR OUR COUNCIL PERSON.

WHAT? YOUR STAFF PERSON? THE STAFF PERSON? OH YES.

YEAH.

STAFF.

AND I MEAN, WE'RE WORKING GOOD STAFF, YOU KNOW, WE'LL WORK FOR STAFF.

WHERE IS NATE? WHO WAS EIGHT? SHE I SEE.

WHO WAS THAT? WAS IT DEBBIE AUSTIN OR DISTRICT COMMISSIONER? COMMISSIONER, YES.

DEBBIE AUSTIN.

OH, I DIDN'T GET DR. STEVENS.

WHAT ARE, WHAT DISTRICT ARE YOU FROM? SAY SIX.

OH, YOU'RE LAURA .

OKAY.

YOU GOT A BREAKOUTS PERSON.

WELL DONE.

OKAY.

CAN YOU SUMMARIZE WHERE WE ARE? YES, ABSOLUTELY.

SO AS IT RELATES TO THE EXECUTIVE SUMMARY, RIGHT AFTER DALLAS FEDERAL PERIOD AND PLANNING FOR OLDER ADULTS, THE CITY MUST, AND WE GO INTO PROTECTIVE COURT SYSTEMS THAT ALREADY BLAH, BLAH, BLAH, BLAH, BLAH.

NOW FOR THE BULLETS, WE ON WHAT ON RECORD, WE HAVE ADDED THE ADDITION AGE, AGE-FRIENDLY OFFICER AND SENIOR SERVICES, UM, STAFF ALONG WITH, UM, KEEPING THE DALLAS PUBLIC LIBRARY SYSTEM.

YES.

THE NEXT ONE WAS PARKS AND REC ACTIVE SENIOR ADULT PROGRAM, WHICH IS ASAP.

AND THEN WE HOME REPAIR PROGRAM.

YES.

IS THERE ANY MORE BULLETS THAT SHOULD BE INCLUDED? THE SENIOR OMBUDSMAN AND SIDEWALK INFRASTRUCTURE.

OKAY.

YEAH.

I, LISA, DO YOU LUPE HAVE ANYTHING TO SAY? ANYTHING TO ADD? , THAT'S ACTUALLY THE ONLY THING I NOTICED ON PAGE FOUR WHERE IT LISTS ALL THE COMMISSIONERS THAT, UM, DR.

PATRICIA'S NAME ISN'T SPELLED OUT.

YEAH, THAT'S BEEN ALREADY CHANGED.

OKAY.

THANK YOU.

THANK YOU .

THANK YOU TARA.

I JUST WANNA MAKE SURE.

SO, AND POSSIBLY

[01:25:01]

THE, THE STAFF STAFF SHOULD BE TOP ROCK SHOULD BE COMPLETELY FIRST.

YES, THAT'S THE FIRST.

THAT IS THE FIRST BULLET.

ALRIGHT.

YES, THAT IS THE FIRST BULLET UNDER THE, ALRIGHT.

BUT ONCE AGAIN, PAGE 20, OFFICER, SENIOR SERVICES STAFF, DALLAS PUBLIC LIBRARY, PARKS AND WORK, THE ASAP PROGRAM, HOME REPAIR PROGRAM, SENIOR OUD IN THE SIDEWALK.

THAT, THOSE ARE THE BULLETS THAT YOU ALL ARE AGREEING TO, TO BE MODIFIED.

OKAY.

THANK YOU.

NOW IS THERE ANYTHING ELSE THAT NEEDS TO BE MODIFIED? I'M SURE FOR LOADING PURPOSES, TAKING ANYTHING.

I THINK LEAVING THESE OTHER THINGS IN AND ADDRESSING THESE CONCERNS AS WELL.

GOOD.

MIGHT AS WELL.

AT LEAST IT, THEY JUST WANT THIS HERE IN THAT SYLLABUS THERE.

YEAH.

YEAH.

I THINK IT JUST EMPHASIZES HOW MUCH NEEDED.

I THINK DOING THAT TAKE CARE OF MY CONCERNS.

I OKAY, WE HAVE ONE.

ALRIGHT, WE'RE GONNA HAVE A SUMMARY PARAGRAPH AT THE FIRST AND OUR EXECUTIVE SUMMARY, THEN WE'RE GOING TO ADD ALL THESE AS INSERTED HERE.

IS THAT WHAT I HEARD? YEAH.

SO IT HAVE A SUMMARY AND THEN THESE SHEETS WOULD ALL BE IN THERE.

YES, YES, YES.

OKAY.

AND THEN WE NEED TO TAG A BRIDGE LINE.

A BRIDGE.

UM, HELP ME A PHRASE STATEMENT TO BRIDGE FROM THIS SUMMARY TO THESE THINGS.

WHY ARE THESE IN HERE? IF YOU JUST TOLD ME YOU'RE HAPPY BECAUSE I KEPT YOU WITH THE SAME DOLLAR.

NOW NOW YOU'VE GOT THIS BEHIND ME.

DON'T HAVE TO SAY SOMETHING.

WE'VE DONE WORK.

WE, WE, WE GOT THESE OTHER IDEAS.

ANYBODY GOT ANY THOUGHTS? WELL, I THOUGHT THAT THE KARAOKE PRIORITIES SERVED AS THAT BRIDGE.

OKAY.

BECAUSE IT TALKED ABOUT ATIONS.

SO THAT'S WHERE I THOUGHT THESE LED WELL INTO PRIORITY AREA ONE, TWO, AND THREE.

RIGHT.

WE WANNA KEEP ON THIS, BUT WE WOULD LOVE, RIGHT, AND THIS IS WHERE WE'LL BE FOCUSING.

THIS IS WHERE WE ADVOCATE.

WE DON'T WANNA GO BACK.

I, I DO HAVE A QUESTION, UM, FOR YOU ALL, IF YOU ALL DON'T MIND.

SO WHEN WE GET INTO THE FOOD PORTION OF IT, UM, IT, IT KIND OF SITS BY ITSELF.

UM, SO WE HAVE YEAH, I'M GONNA, WELL THERE'S NOT LISTED AS A NUMBER OF PRIORITIES.

NUMBER SIX.

YES.

IT'S NOT A PRIORITY.

YES.

PAGE SIX AND IT'S IN THE MIDDLE OF THE PAGE.

YEAH.

FOOD INSECURITY AND UTILITY IMPACT.

I PUT A NOTE THERE LIKE DO WE NEED TO MOVE THIS TO A DIFFERENT AREA OR PRIORITY AREA FOUR? WE COULD, YOU COULD.

I JUST, HE SAID NO.

IS IT A STANDALONE OR DOES IT COME UNDER A PRIORITY? PRIORITY FOUR.

I THINK IT'S PRIORITY FOUR.

PRIORITY FOUR.

YOU OKAY WITH THAT, DAVID? OH, THAT WAS, THAT WAS NOT MY PRIORITY.

SO WHOEVER SUBCOMMITTEE, YEAH, I THINK THAT WORKS.

AS FOR THAT, I THINK THAT WORKS.

YEAH.

OKAY.

I JUST WANNA MAKE SURE THERE'S STILL REFERENCE TO ONLY THREE ITEMS. , I'M NOT ABOUT TAKING ANYTHING OUT JUST IF IT NEEDS TO BE CLEAR, BUT THEN LET'S MAKE IT CLEAR.

SO WE'LL MAKE THAT PRIORITY FOR READING THAT INTO THE RECORD.

THAT MODIFICATION WILL BE CHANGED BY A OFFICER.

SO WE'RE NOT ASKING TO HIRE ANYONE ELSE OR ANYTHING LIKE THAT.

SO AS OF RIGHT NOW, YOU ALL STILL HAVE ON PAGE, IS IT ON PAGE? UM, FIVE UNDER PRIORITY ONE, IMPROVED COMMUNICATIONS.

I HAVE A LINE THERE.

UM, AND IT HIGHLIGHTED BLUE, BUT IT STILL HAS THAT BULLET THAT SAYS SENIOR INFORMATION HOTLINE STAFF WITH TRAINED NAVIGATORS.

UM, WE DO HAVE, HAVE OUR CASEWORKERS THAT, THAT I PERSONALLY, YEAH, I PERSONALLY THINK THAT'S A MISTAKE BECAUSE THE CITY'S LAYING PEOPLE OFF AND WE'RE GONNA BE ASKING FOR NEW EMPLOYEES.

I THINK THIS IS JUST STATING ON TAB THOUGH, RIGHT? OR ARE WE STAYING WITH WHAT WE HAVE? SO I NEED TO CHANGE THE LANGUAGE.

THE YEAH, YOU ALL MAY WANT TO GIVE THAT STEP BECAUSE YOU ALL HAVE.

YEAH.

SO THIS, THIS RINGS LIKE THIS IS ANOTHER POSITION THAT DOES NOT EXIST AND WE HAVE THAT.

AND I THINK IN THE NARRATIVE, IF I'M NOT MISTAKEN, IT ALREADY STATES THAT WE HAVE OUR CASE WORKERS, UM, THAT SUPPORTS THE SENIOR SERVICES HELPLINE FROM HERE.

YEAH.

IN THE EXECUTIVE SUMMARY, THE CITY CURRENTLY OPERATES THE SENIOR SERVICES HELPLINE AVAILABLE MONDAY THROUGH FRIDAY, 8:00 AM TO 5:00 PM TO PROVIDE INFORMATION AND REFERRALS REGARDING SENIOR SERVICES PROGRAMS, OUTREACH AND RELATED ASSISTANCE.

THAT IS LOCATED ON PAGE THREE INSIDE OF THE EXECUTIVE SUMMARY.

I THINK THIS STILL WORKS IF WE JUST, BECAUSE THE SAME

[01:30:01]

THING ON PAGE FIVE WITHIN PRIORITY AREA ONE WE SAY CURRENT SENIOR SERVICES HELPLINE OFFICER.

BUT THEN WE JUST CHANGE THAT FIRST BULLET BECAUSE WHAT THOSE BULLETS ALL REALLY ARE DESCRIBING ARE THE WAYS THAT WE COMMUNICATE MORE EFFECTIVELY.

SO WE COULD JUST CHANGE THAT SENIOR INFORMATION HOTLINE.

UH, OR OR WE CALL IT THE SAME THING.

THE SENIOR SERVICES HELPLINE STAFFED WITH THE EXISTING CASEWORKERS FOR RESOURCE CONNECTION.

OKAY, GREAT.

YEP.

READ IT BE THAT FOR LICENSES.

BUT I HAVE IT.

SENIOR SERVICES HELPLINE STOP WITH EXISTING CASEWORKERS, UM, FOR RESOURCE CONNECTION.

OKAY, PERFECT.

ALRIGHT.

YEAH, I JUST HAVE A FEW, KNOWING ME, I HAVE SOME EDITS.

OKAY.

DO YOU NEED THOSE OR CAN I SEND THOSE TO YOU? SO IF IT IS RELATED TO GRAMMAR EDITS, WHAT YOU GUYS WROTE AND LIKE I SAID, THIS IS A COMPILATION OF WHAT TYSON COMMISSIONER TYSON PUT TOGETHER BASED ON WHAT WAS GIVEN TO HIM.

BUT IF YOU SEE ANYTHING GRAMMATICAL THAT CAN BE DONE WITHOUT A VOTE.

OKAY.

YOU CAN STATE THAT INSIDE OF THE VOTES, INCLUDING THE FOLLOWING RECOMMENDATIONS AS WE JUST DISCUSSED.

PLUS ANY GRAMMAR WILL BE, YOU CAN SAY THAT.

MM-HMM .

ANY GRAMMAR CAN'T INCLUDE LIKE A $2 MILLION.

ASK .

OH.

AND CERTAIN THINGS, CERTAIN GRAMMARS CAN CHANGE THE MEANING OF BEING VERY CAREFUL ABOUT THAT.

THAT'S THE WALL STREET JOURNAL VERSUS NEW YORK TIMES.

YEAH, IT'S AN ADJECTIVE.

IT'S AMAZING'S.

ALL IT'S SO USE ADJECTIVES.

WELL I DO WE TRUST TABITHA TO ACCEPT FOR WELL I DO.

YES.

RIGHT.

ALRIGHT, I'M GONNA CALL THE VOTE AND THE VOTE.

WHO'S GOT THE MOTION UP? THIS INCLUDE WHAT WE SAID.

WE INCLUDE THE EDITS WE JUST DISCUSSED.

BINGO.

SECOND IT ALL SECOND BY DAVID GOT THAT DOWN MR. RODRIGUEZ.

I GUESS YOU DID.

ALRIGHT.

ALL IN FAVOR OF THIS MOTION.

SAY AYE.

A OPPOSED SAY NOTHING.

NOTHING.

THIS IS SUCH GREAT WORK.

THIS IS, NO, THIS IS WHAT WE'RE SUPPOSED TO BE DOING.

THIS IS REALLY GREAT WORK SITTING AROUND THIS CASE.

I'M SORRY.

I'M SORRY.

YOU HUNG IN THERE CAPTAIN.

OKAY.

IS THERE ANYTHING ELSE? UM, YOU WANNA DO A QUICK RUN FOR ON YOUR STUFF? I HATE TO PUT YOU IN A V, BUT HOW ABOUT FIVE MINUTES FROM MARCUS? YOU GIVE UP TO DATE, A LOT OF WORK DONE.

HOW MANY CALLS THIS MONTH? WE'RE JUST TALKING ABOUT TAKING CALLS AND NAVIGATING PEOPLE.

ALL THAT.

GOOD AFTERNOON EVERYBODY.

AMERICAN MORMAN SUPERVISOR, REPEAT HOUSING AND COMMUNITY EMPOWERMENT, SENIOR SERVICES TEAM.

UM, I DON'T HAVE MUCH OF AN UPDATE.

EVERYBODY HAS RECEIVED NUMBERS.

HAPPY TO ADDRESS ANY QUESTIONS IF YOU HAVE.

UH, I REALLY JUST WANTED TO SAY THANK YOU, UH, FOR THE COMMISSIONERS WHO ESPECIALLY ATTENDED OUR EVENTS, BUT ALSO THOSE WHO'VE BEEN PASSIONATE ABOUT SHARING THE FLYERS AND OUR INFORMATION OUT THERE IN THE COMMUNITY.

WE CANNOT DO THIS ALONE.

UM, CERTAINLY A LOT OF OUR TIME GOES SPENDING ON THE PHONE CALLS AND ADDRESSING THE NEEDS OF OUR COMMUNITY.

SO WHATEVER WE CAN, UM, WHATEVER HELP WE CAN GET WITH THE, UM, PROMOTION AND, AND AND OUTREACH, WE DEVELOP THAT FOR EVERY ONE OF YOU.

SO I JUST WANTED TO SAY THANK YOU FOR EVERYBODY.

THANK YOU.

ANY, ANY INDIVIDUAL QUESTIONS FROM MECA? THANK YOU VERY MUCH.

YOURSELF.

THANK YOU.

THANK YOU.

THANK YOU MECA.

ALRIGHT.

ANYONE HAVE ANY NEWS FROM THEIR DISTRICT? YOU HAVE, WE'RE GONNA COME FIVE MINUTES, WE GO THROW.

ANYBODY GOT ANYTHING GOING ON? THIS IS NOT, THIS IS NEWS IN FAR, BUT NOW WE WERE TALKING EARLIER ABOUT SUPPORTING, SO THE PRO PROCLAMATION WILL BE WEDNESDAY.

SO I WAS THE ONLY ONE THAT SHOWED UP FOR THE ORIGINAL PROCLAMATION FROM THIS COMMISSION, BUT IT CANCELED.

IT DIDN'T MATTER.

I WAS THERE.

I GOT THE WORD OUT.

I GOT THE WORD OUT.

JUST, OKAY.

WELL YOU GOT THE WORD.

I DIDN'T.

SO I, COMMUNICATION SHOULD HAVE COMMUNICATION.

SO COMMUNICATE ANYWAY, THEY DIDN'T KNOW IT WAS CANCELED UNTIL, UNTIL EVERYBODY WAS THERE.

OH.

AND SO AND SO ARE YOU ASKING US TO BE THERE? I'M ASKING IF YOU WERE ABLE TO BE THERE.

O'CLOCK WEDNESDAY WE'RE TALKING ABOUT SUPPORT AND THE HORSESHOE AND THE HORSESHOE.

THIS I DIDN'T THAT IS WEDNESDAY.

WEDNESDAY.

YEAH, THIS WEDNESDAY.

ARE THEY VOTING ON ANYTHING ELSE IMPORTANT? I WOULD SAY THERE'S A BIG BRIEFING ON WHETHER OR NOT THE CHAIR DOWN, SITTING HALL, MINOR WILL PROBABLY,

[01:35:02]

OKAY, WE HAVE ANOTHER ONE MORE.

HERE WE GO.

WE'RE ABOUT DONE.

I DO WANNA ASK, I DISCUSSED THIS WITH .

UH, I, I'M VERY CONCERNED ABOUT WHAT I'VE SEEN HAPPEN IN MY NEIGHBORHOOD WITH CODE ENFORCEMENT.

AND UH, I WOULD LIKE FOR ONE OF THE PEOPLE YOU ASKED TO COME TO THIS COMMISSION, I WOULD LIKE TO HAVE THE, THE HEAD OF CODE ENFORCEMENT.

I HAVE, I'M VERY CONCERNED THAT WE'RE GOING TO BE EXPERIENCING A LOT OF WHAT I CALL ABUSE GIVEN THE FICA THING COMING.

AND I'VE ALREADY SEEN IT AND HEARD ABOUT IT IN MY NEIGHBORHOOD.

AND WE ARE MEETING WITH OUR CODE INSPECTOR THIS EVENING IN MY NEIGHBORHOOD MEETING.

BUT I, I'VE SEEN THIS BEFORE AND I DON'T WANNA SEE IT AGAIN.

YOU'RE TALKING ABOUT FIFA? FIFA, YEAH.

I CALL IT FI FIVE, BUT WHATEVER.

FIFA.

FIFA IN YOUR NEIGHBORHOOD, RENTING THEIR HOUSES, THERE'RE A LOT OF STUFF.

I MEAN IT'S, OR THE SOCCER.

WELL I, THE CITY CLEANS UP.

THE CITY CLEANS UP FOR THESE EVENTS AND I'VE SEEN THIS HAPPEN BEFORE YOU AND Y'ALL DON'T WANT IT.

THEY'RE MY STORY.

BUT IF YOU DO, I'LL BE GLAD YOU ABSOLUTELY.

OH, OKAY.

THEY'RE BEING AGGRESSIVE AND YET OVERLOOKING MAJOR PROBLEMS WHILE ADDRESSING IN, IN THE, ONE OF THE SITUATIONS THAT I'M MOST UPSET ABOUT, INVOLVED A SENIOR.

SO ANYWAY, I'D LIKE THE HEAD OF CODE ENFORCEMENT, THE GUY OUT WAS SUPPOSED TO CALL ME, DIDN'T CALL ME BACK, BUT MY LOCAL GUY DID CALL ME BACK.

AND IS YOUR NEIGHBORHOOD ASSOCIATION ON WITH THE WE'RE WE'RE GONNA MEET.

WELL WE HAVE OUR MEETING TONIGHT AND OH GOOD.

OUR CODE INSPECTOR IS COMING AND MY COUNCILMAN'S OFF.

WELL THE COUNCILMAN FOR MY NEIGHBORHOOD, HIS OFFICE KNOWS THAT.

I'M VERY CONCERNED ABOUT THIS.

OKAY.

I KNOW THEY'RE NOT, BUT UH, BE AWARE MAY TAKE, BUT I'M ASKING THAT CODE ENFORCEMENT MEET WITH US.

I WANNA KNOW WHAT THEY ALLOW FOR SENIORS.

I MEAN WE, WE'VE GOT TO, I MEAN MY NEIGHBOR WAS GIVEN 24 HOURS TO GET SOMETHING DONE, TO GET SOMETHING DONE.

AND SHE WORKS.

SOMETIMES SHE WORKS TILL 10, AROUND 12 O'CLOCK AT NIGHT.

SHE HAS A BAD KNEE.

AND WHEN SHE CALLED THE CO INSPECTOR IT WAS LIKE, NO, AND THIS IS THIS.

AND APPARENTLY WHEN I TALKED TO THE SUPERVISOR OR WHATEVER HE IS, YOU KNOW, THAT'S THEIR NEW CODE.

THEIR NEW THING, 24 HOURS.

THAT IS NOT GONNA WORK.

AND I'M NOT GONNA PUT THAT WITH IT.

AND I'VE SEEN IT BEFORE IN THIS CITY AND I'M PUT UP WITH IT AGAIN.

WELL THAT'S GOOD TO KNOW.

I HAVE A COMPLI FOR THE BULK TRASH.

OH, THEY ARE GOOD.

THEY'RE VERY GOOD AND I GAVE THEM METHODS.

ALRIGHT ROB, I JUST WANT PUT A PLUG IN.

I WENT TO THE PRACTICAL STATE PLANNING SESSION OH WEEK I WENT HOW ABOUT THE ONE YOU WENT TO? LISA? HOW MANY AND KAREN, HOW MANY WERE THERE? OH, IT WAS FABULOUS.

FORTIES, 40.

THERE WERE ABOUT 20 AT OURS.

WE HAD YOU GO TO WHAT WE COULD.

WE ONLY HAD FOUR AROUND THE CITY.

AND THE LAST ONE'S COMING UP.

YOU HAVEN'T BEEN.

I'M GOING TO THE LAST ONE.

UH, WELL DONE IN FOR EAST DALLAS ROAD.

RIGHT.

GOOD.

GLAD YOU WENT.

I REALLY? ANYTHING ELSE? ALRIGHT, THE MOTION.

MOTION TO ADJOURN.

ADJO THE MEETING.