Nov 05, 2026 Dallas Park and Recreation Board

OUR NEXT SPEAKER IS NAIMA HILL.

YOUR TIME HAS STARTED.

OH, YEAH.

WITH HEAVY COMMUNITY INPUT, COMMUNITY INSTALLATIONS IN STORY.

UH, GOOD MORNING PARK BOARD MEMBERS.

I'M HERE TO ADVOCATE FOR CLEAR PATHS FOR COMMUNITIES TO COME TOGETHER TO UPLIFT THEIR PARKS AND NEIGHBORHOODS WITH SUPPORT FROM THE CITY.

FOR THOSE WHO DON'T KNOW, I SPOKE HERE JULY 2025, UM, AS WELL.

MY NAME IS NAIMA HILL, A CEDARS RESIDENT AND FOUNDER OF ABBEY SUNSHINE TRIBE, A NONPROFIT HONORING MY DAUGHTER, ABBY, WHO WAS KILLED IN A CAR CRASH AT 22 MONTHS OLD.

THE CEDARS HAS NO COMMUNITY PLAYGROUND.

WE'RE A GROWING NEIGHBORHOOD WITH YOUNG FAMILIES AND THROUGH OUR FREE COMMUNITY EVENTS, WE SEE FIRSTHAND HOW MUCH FAMILIES NEED A SAFE SPACE TO GATHER, CONNECT, AND ENJOY THE OUTDOORS.

SO WE DECIDED TO BUILD ONE.

SINCE FALL OF 2023, THREE YEARS NOW, WE HAVE FOUNDED A NONPROFIT, ENGAGED REPEATEDLY WITH OUR COMMUNITY AND SURROUNDING AREA, WORKED WITH VARIOUS PLAYGROUND ARCHITECTS TO DESIGN AN INCLUSIVE, VIBRANT, INTENTION-LED PLAYGROUND DESIGN

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GRANTED, GRANTED AN ALMOST $100,000 HEALTHY KIDS INITIATIVE PLAYGROUND EQUIPMENT MATCH GRANT, RAISED OVER $80,000 THIS LAST WEEK, JUST GOT ALMOST 100,000 NOW.

AND THIS IS THROUGH GRASSROOTS EVERYDAY PEOPLE SELLING STICKERS, DONATIONS, ET CETERA.

DALLAS PARKS TALKS ABOUT BRINGING COMMUNITIES TOGETHER.

THAT'S EXACTLY WHAT WE'RE DOING.

WE ARE READY TO COMPLETE OUR FUNDRAISING AND BUILD NEXT YEAR.

THE CEDARS SUNSHINE PLAYGROUND IS DESIGNED TO MEET CITY OF DALLAS STANDARDS, BE INCLUSIVE, AND ALL THE BUILD OUT OF IT IS QUOTED AT ABOUT $520,000.

WE NEED THE DEVELOPMENT AGREEMENT WITH THE CITY TO CLOSE THE FUNDING GAPS.

FUNDERS, INCLUDING KABOOM AND CORPORATE SPONSORS REQUIRE AN EXECUTED DEVELOPMENT AGREEMENT AND PROOF OF LAND OWNERSHIP BEFORE MOVING FORWARD WITH SPONSORSHIPS.

THIS HAS BEEN A HOLD UP FOR YEARS AT THIS POINT.

WE CANNOT SECURE THAT FUNDING WITHOUT THE AGREEMENT.

FUNDERS UNDERSTANDABLY NEED ASSURANCE THAT A PROJECT CAN MOVE FORWARD BEFORE INVESTING.

DIRECTOR JENKINS HAS UNDERSTOOD THIS CHALLENGE AND I APPRECIATE THAT, BUT THAT UNDERSTANDING NEEDS TO TRANSLATE INTO ACTION.

WE'RE RESIDENTS DOING THE WORK BECAUSE WE CARE ABOUT OUR NEIGHBORHOOD.

I'VE REACHED OUT MANY TIMES, INCLUDING TO THIS BOARD'S LEADERSHIP BECAUSE WE WANT TO MAKE SURE THAT THIS IS MOVING AND ALSO MAKE A CLEAR PATH, DEFINED PROCESS FOR OTHERS TO BE ABLE TO UPLIFT THEIR PARKS AND NEIGHBORHOODS WITH CITY SUPPORT TOO, WHICH COULD INCLUDE EXECUTING AGREEMENTS, PARTNERING FOR GRANTS, CONNECTIONS WITH FUNDERS, ET CETERA.

IF OTHER COMMUNITY ORGANIZATIONS FACE SIMILAR CHALLENGES, I'D WELCOME CONNECTED SO WE CAN WORK TOWARDS SOLUTIONS TOGETHER.

WE ARE PEOPLE ON THE GROUND DOING THE WORK.

WE HAVE THE COMMUNITY, THE DESIGN, THE COMMITMENT AND SIGNIFICANT FUNDING ALREADY SECURED.

WE WANT TO DO GOOD.

WE'RE DOING THE WORK.

WE NEED THESE AGREEMENTS TO SECURE FUNDING TO BUILD THE CEDARS FIRST COMMUNITY PLAYGROUND.

THANK YOU SO MUCH.

THANK

[IV. Approval of Minutes – October 22, 2026]

YOU, MADAM SECRETARY.

WITH THAT, WE GET TO THE NEXT POINT IN AGENDA FOR MINUTES FOR OCTOBER 22ND.

I HAVE A MOTION.

ALL IN FAVOR SAY AYE.

WE MOVE

[V. CONSENT AGENDA]

TO OUR CONSENT AGENDA.

ONE AND TWO, DO I HAVE MR. WARTA? SECONDED.

ANY DISCUSSION? WITH THAT, ALL IN FAVOR SAY AYE.

ITEMS FOR INDIVIDUAL

[VI.3. Fair Park (7) – Authorize conveyance of two easements, of approximately 3,240 square feet of land (0.07 acres) located at 3901 Pennsylvania Avenue and 1151 South Washington Street to Oncor Electric Delivery Company, LLC for utility lines and appurtenances in support of the State Fair of Texas Site Administration Project – No cost consideration to the City (Considered by Planning & Design Committee on November 5, 2026)]

CONSIDERATION.

NUMBER THREE, FAIR PARK, DO I HAVE A MOTION? MR. WARD, SECOND BY.

HERE.

MR. WARTAR, ANY DISCUSSION? WITH THAT ALL IN FAVOR SAY AYE.

NUMBER FOUR,

[VI.4. Roland G. Parrish Park (4) – Authorize acquisition from Tommy Webb of approximately 8,251 square feet (0.19 acres) of unimproved land addressed as 2710 Cedar Crest Boulevard for the Roland G. Parrish Park Project – Not to exceed $83,412.34 ($81,415.00, plus closing costs and title expenses not to exceed $1,997.34) – Financing: Parkland Dedication Program (see Fiscal Information) (Considered by Planning & Design Committee on November 5, 2026)]

ROLLIN G.

PARISH PARK.

DO I HAVE A MOTION? UH, MR. WARD AND MS. MONDAL SECONDED.

ANY DISCUSSION? ALL IN FAVOR SAY AYE.

AGAIN, ROLLING G PARISH PARK.

LET'S HAVE IT.

NUMBER FIVE

[VI.5. Roland G. Parrish Park (4) – Authorize acquisition from County Clerk of Dallas County of approximately 12,370 square feet (0.28 acres) of land improved with a small commercial garage addressed as 2722 Cedar Crest Boulevard for the Roland G. Parrish Park Project – Not to exceed $245,000.00 ($240,000.00, plus closing costs and title expenses not to exceed $5,000.00) – Financing: Parkland Dedication Program (see Fiscal Information) (Considered by Planning & Design Committee on November 5, 2026)]

DO I HAVE A MOTION? UH, MR. WARD, DO I SECOND IT? UH, I MOVE.

THIS MOVE.

UH, ANY DISCUSSION? ALL IN FAVOR SAY AYE.

SIX, UH, 2027 BOARD MEETING SCHEDULED.

AND NUMBER

[VI.6. 2027 Park and Recreation Board Meeting Schedule (Citywide) – Authorize adoption of the proposed 2027 Park and Recreation Board Meeting Schedule – Financing: No cost consideration to the City]

DO I HAVE A MOTION? MR. MCGAHN AND SECONDED BY MR. WARD.

ANY DISCUSSION? ALL IN FAVOR SAY AYE.

PARK SECURITY AND SAFETY OPERATIONS.

THAT FINISHES OUR VOTING ITEMS. WE CAN DO THE BRIEFINGS,

[VII.7. Park Security and Safety Operations – Sean Johnson, Deputy Director]

SEAN, FLOOR IS YOURS.

MORNING, PRESIDENT MEMBERS OF THE BOARD.

TODAY'S BRIEFING WILL PROVIDE YOU WITH AN UPDATE ON SAFETY AND SECURITY EFFORTS, INCLUDING OUR PARK RANGERS PROGRAM, OUR DALLAS MARSHALL PROGRAM, 911 CALL TRENDS, UH, AND ALSO THE DONATED PPD CAMERAS, UH, THAT WE HAVE RECENTLY RECEIVED.

WE WILL RECEIVE THE PRESENTATION FROM OUR PARK SUPERINTENDENT SAFETY AND SECURITY MANAGER, JEREMY MCMAHON.

WE HAVE IN THE AUDIENCE WILL BE ALSO ASSISTANT, UH, DEPUTY CHIEF, UM, MAGESTA ALLEN WITH DPD.

WE ALSO HAVE CHIEF KNIGHT WITH THE MARSHALL'S OFFICE AS WELL AS REPRESENTATIVE FROM GUIDEPOST WHO CONDUCTED AN INDEPENDENT, UH, STUDY OF OUR EFFORTS RELATED TO PARK SAFETY AND SECURITY.

AND SO WE HAVE A NUMBER OF PEOPLE THAT'LL BE SPEAKING TODAY, SO I'LL STEP DOWN.

WE'LL TURN IT OVER TO MR. MARK.

THANK YOU, MR. JOHNSON.

GOOD MORNING, PARK BOARD AND OTHER ELECTED OFFICIALS THAT MAY BE PRESENT AND LISTENING.

AGAIN, OUR PURPOSE TODAY IS TO PRESENT UPDATES ON OUR PARK BOARD, TO OUR PARK BOARD ON OUR SAFETY SECURITY PROGRAM AND TO PROVIDE AN OVERVIEW OF OUR FISCAL YEAR COMPARISONS ON HOW WE'VE BEEN PERFORMING, UH, WITHIN THE SYSTEM.

ONE, INTER-AGENCY INITIATIVE.

SO HERE'S WHAT WE'LL COVER TODAY.

UH, JUST A LITTLE BACKGROUND AND HISTORY.

OUR PROGRAM IS ALWAYS GUIDED BY OUR PARK SAFETY AND SECURITY STRATEGIC PLAN, WHICH INCLUDES FOUR THINGS.

TWO,

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COMMUNITY ENGAGEMENT.

THREE, EQUIPMENT AND INFRASTRUCTURE.

AND FOUR, OUR SAFETY STRATEGY GUIDELINES.

SO BEFORE WE GET INTO THIS SLIDE, I WANNA...

WE'RE GONNA WALK THROUGH SOME METRICS.

IN ONE LITTLE CONTEXT I WANNA, UM, BRIEF EVERYONE ON THE BOARD ABOUT.

OVER THE NEXT SEVERAL SLIDES, YOU'LL SEE DECREASE IN VISITS, CITATIONS, AND ARRESTS FOR BOTH OUR PARK RANGERS AND OUR DALLAS MARSHALS.

THESE DECREASES ARE DIRECTLY TIED TO STAFFING LEVELS OVER THE LAST FISCAL YEAR.

SO I WILL START WITH OUR PARK RANGERS.

AS YOU SEE, FOR THIS FISCAL YEAR, OUR PARK RANGERS PERFORMED JUST OVER 32,000 PARK VISITS, OUR...

THEY ALSO HAD JUST OVER 2,800 INTERACTIONS WITH THE PUBLIC AND 8.9 OF THOSE INFRACTIONS WERE PER 100 VISITS.

WE ALSO COVERED JUST OVER 1,900 TRAIL MILES, AND SOMETHING THAT WE'RE VERY PROUD ABOUT AND WE'LL HIGHLIGHT LATER IS 92.3% COMPLIANCE RATE, UM, WITH RESIDENTS WITHIN OUR SYSTEM.

AS WE LOOK, WE'LL LOOK AT WHAT ARE OUR TOP FIVE INFRACTIONS AND WHAT TYPES OF INFRACTIONS OUR PARK RANGERS ENCOUNTERING WITHIN OUR PARK SYSTEM.

UH, AS YOU WILL SEE, DOGS OFF LEASH, UH, IS CONTINUED ONE THAT WE CONTINUE TO ADDRESS WITHIN OUR PARK SYSTEM WITH JUST OVER 1,400 INFRACTIONS THIS SUMMER, UH, THROUGHOUT THE LAST FISCAL YEAR, UH, SMOKING IN PARK, SLEEPING IN PUBLIC, PARKING AND DRIVING ON UNAPPROVED SURFACES, AND ALSO ILLEGAL, ILLEGAL VENDING WITHIN OUR PARK SYSTEM.

SO HERE'S SOMETHING I WANNA HIGHLIGHT WHERE WE SEE AND WE KNOW THAT IS WORKING.

WE ALWAYS TALK ABOUT OUR THREE-TIERED APPROACH WITHIN OUR PARK SYSTEM, WHICH INVOLVES OUR PARK RANGERS, OUR DALLAS MARSHALS, AND OUR DALLAS POLICE DEPARTMENT.

SO WHEN WE SAY WHEN OUR RANGERS EDUCATE, WE GET PEOPLE OR WE GET COMPLIANCE WITHIN OUR PARK SYSTEM.

SO THIS YEAR, OUR RATE HAS INCREASED FROM LAST YEAR WITH A COMPLIANCE RATE OF 92.3%, BUT ALSO HIGHLIGHTED OVER THE PAST 12 MONTHS OF LAST FISCAL YEAR THAT COMPLIANCE RATE STAYED ABOVE 90% FOR 12 MONTHS.

AND NOW WE'LL HEAR UPDATES, UH, FROM OUR DALLAS MARSHALLS STATS THROUGHOUT THE SYSTEM.

THANK YOU, KEVIN.

SO THESE NEXT TWO SLIDES ARE GONNA DISREGARD THE MARSHALLS, UH, NUMBERS WHERE WE WERE LAST FISCAL YEAR AND THE PRIOR FISCAL YEAR BEFORE THAT.

AS YOU WILL NOTICE THAT THE NUMBERS WERE DOWN A BIT, WE DID LOSE QUITE A FEW MARSHALS WITHIN THAT TIMEFRAME.

WE ALSO LOOK AT THE NEXT SLIDE, YOU'LL ALSO SEE THAT WE HAD PARK CURFEW.

WE ALSO LOST THE OVERNIGHT LIFT AS WELL WITH THE, UH, MARSHALS THAT WE HAD FOR 24 HOUR ROTATION.

BUT KEEP IT ON SLIDE SEVEN ON SLIDE EIGHT.

SO WE CAN GO BACK TO SLIDE SEVEN REAL FAST.

WE'RE JUST LOOKING AT THE NUMBERS AS THEY ARE.

YOU CAN SEE WHERE THEY WERE.

700 VISITS LAST YEAR, UH, 1568 INFRACTIONS, CITATIONS WERE DOWN A BIT, BUT STILL THE PRESENCE IS STILL THERE, SO OUR FOCUS WITH THE STAFF THAT WE HAVE NOW IS MORE FOR THE TRYING TO GET THE GENERAL PRESENCE IN PLACE.

AS YOU CAN SEE, KIND OF LOOKING AT THE SAME THING.

SO ON SLIDE EIGHT, IF YOU LOOK AT THE, UH, PARK CURFEW VIOLATIONS, THAT AGAIN IS WHEN WE HAVE THE OVERNIGHT CREW.

NOW THAT WE NO LONGER HAVE THAT, THAT KIND OF NUMBER WENT AWAY, BUT WE KEPT IT AT A...

IT'S STILL...

THEY'RE STILL FOCUSING ON DIFFERENT ITEMS THAT WE DO ON AN EVERYDAY, UH, OCCURRENCE AS LOOKING AT.

SO THAT'S KIND OF WHERE WE ARE AND THESE ARE THE NUMBERS FOR THAT.

DALLAS MARSHALL DEPLOYED SURVEILLANCE CAMERAS.

SO ONE OF THE THINGS WE WANT TO HIGHLIGHT IS 911 CALLS THAT INCLUDES DALLAS FIRE AND RESCUE AND DPD FOR INFRACTIONS NEAR AND AROUND A QUARTER MILE RADIUS AROUND OUR PARK SYSTEM.

AND THOSE CALLS ARE BROKEN DOWN OUT INTO PRIORITY ONES, TWOS, THREE, AND FOUR, WITH THE FIRST COLUMN BEING TOTAL CALLS.

AS YOU WILL SEE WITHIN THIS, UH, JUST LAST FISCAL YEAR, FY25, WE JUST HAD, WE HAD OVER 7,000 911 REPORTED CALLS NEAR OR AROUND OUR PARK SYSTEM THIS YEAR.

UH, THIS LAST FISCAL YEAR FOR FY26 HAS DECREASED AS WELL AS PRIORITY ONE, PRIORITY TWO, PRIORITY THREE, AND PRIORITY FOUR CALLS OF 911 CALLS NEAR OR AROUND PARKS WITHIN OUR, FOR OUR CITY.

AND THAT OVERALL IS IN, IS CONSISTENT WITH TRENDS THROUGHOUT THE CITY ABOUT A 20%, UH, DECREASE IN OVERALL PRIORITY ONE CALLS THROUGHOUT THE CITY.

AT THIS TIME, OUR DEPUTY CHIEF LIAISON WITH THE DALLAS POLICE DEPARTMENT, MAJESTIC ALLEN, WAS LAST HERE IN MARCH AND WILL GIVE US AN UPDATE OF HIGH LEVEL INCIDENTS OF CALLS RELATED TO OUR PARK SYSTEM APRIL MOVING FORWARD TO THE CLOSE OF THE FISCAL YEAR.

GOOD MORNING EVERYONE.

DEPUTY CHIEF.

THIS YEAR TO DATE SUMMARY FOR 2026.

UH, THIS REPORT SUMMARIZES SIGNIFICANT INCIDENTS OCCURRING WITHIN PARKS CRIME TRENDS AND EMERGENCY PARTNERSHIPS FOR PUBLIC SAFETY OPERATIONS.

OVERALL, UH, VIOLENT CRIME CONTINUES TO TREND

[00:20:01]

DOWNWARD.

NO ISOLATED, UH, SERIOUS INCIDENTS REMAINED UNDER ACTIVE INVESTIGATION.

PROPERTY CRIME SHOWS AN IMPROVEMENT OVERALL WITH MOTOR VEHICLE DEATH SHOWING A SIGNIFICANT DECLINE.

AS OF THE LAST REPORT OUT, WE HAVE HAD NO, UH, HOMICIDES, VIOLENT CRIME INCIDENTS IN PARKS SINCE, UH, MAY.

SIGNIFICANT INCIDENT I WANNA TALK ABOUT, LIKE APRIL OF 8TH, 2026 AT KATY PARK, THAT WAS IN DISTRICT 12.

UH, WE HAD SEVERAL HOMEOWNERS THAT WERE CONCERNED ABOUT NOISE, DIRT BIKES AND GUNFIRE.

UH, NORTH CENTRAL PATROL SIT OUT OVERTIME TO ADDRESS THOSE CONCERNS.

AFTER THIS POINT WE HAVEN'T HAD ANY OTHER COMPLAINTS OR ISSUES WITH THAT PARK.

UH, BACK IN APRIL, MEADOWSTONE PARK, DISTRICT EIGHT, UH, SAFETY ACTION PLAN WAS, UH, CREATED TO ADDRESS THE ILLICIT ACTIVITY THERE.

UH, DALLAS POLICE PROVIDE ANY COMPLAINTS IN THAT PARK AT THE MOMENT.

IN MAY, LAKEWOOD PARK SHOOTING HAD A VEHICLE GUNFIRE STRUCK RESIDENCE IN THE AREA.

THERE WERE NO INJURIES THERE, UH, NO CONNECTION TO ANY OTHER GANGS OR VIOLENT CRIMES IN THAT NATURE.

UH, THOSE COMPLAINTS INVOLVE LOUD MUSIC AND HAVING BASKETBALL THOSE REMOVED, UH, OUR MPOS AND OTHER OFFICERS WENT OUT THERE TO ADDRESS THOSE CONCERNS AND MET WITH COMPLAINTS.

WE DIDN'T HAVE ANY ISSUES FROM THAT PART.

UH, BACK IN MAY AND AUGUST OF THIS YEAR, UH, HOMELESS INDIVIDUALS IN DISTRICT TWO AND DISTRICT FOUR, UH, HOMELESS WERE FOUND DECEASED ON THESE PROPERTIES.

UH, ONE WAS AT, UH, RIVERSHAWN PARK STEPS AND THE OTHER WAS INSIDE A BUILDING IN KEYS PARK.

THEY HAD NO OTHER NEXUS TO, UH, VIOLENT CRIME THAT WE'RE AWARE OF JUST HOMELESS INDIVIDUALS AT THE LOCATION.

UH, YEAR TO DATE OVERALL CRIME, WHICH WOULD INCLUDE, UH, AGGRAVATED ASSAULTS, FAMILY VIOLENCE, AGGRAVATED ASSAULTS, NON-FOUNDER VIOLENCE, MURDER ROBBERY.

WE SAW A 34% DECREASE FROM THE YEAR TO DATE LAST YEAR, WHICH WAS 90 YEAR TO DATE.

LAST YEAR WAS 138.

UH, HOMICIDES EARLIER THE YEAR WE HAD THOSE THREE EARLY IN THE YEAR.

WE HADN'T HEARD ANY SINCE THEN.

PROPERTY CRIME, WE'VE SEEN, UH, 2020.

UH, YEAR TO DATE, WE'VE HAD 513.

LAST YEAR WE HAD 677.

THERE WAS MOTOR VEHICLE THEFT.

WE SAW A 15% DECREASE.

UH, YEAR TO DATE WAS 92 WE HAD 109.

MOTOR VEHICLES, WE SAW A 24% DECREASE.

YEAR TO DATE, WE'VE HAD 243 INCIDENTS.

LAST YEAR WE HAD 321.

UH, WE HAD WITH OUR PARTNERS, UH, THIS IS NOT A FEAT THAT WE, UH, ACCOMPLISHED BY OURSELVES WITH DENNIS MARSHALLS AND, UH, PARK RANGERS.

WE WERE ABLE TO, UH, SEE A SIGNIFICANT DECREASE IN THOSE EFFORTS.

SO JUST WANT TO SAY THANK YOU TO EVERYONE FOR THE PARTNERSHIP.

THAT'S ALL I HAVE.

IF YOU COULD GO BACK TO SLIDE 11.

ALL RIGHT.

SO SLIDE 11, THIS IS, UH, IT WAS MENTIONED EARLIER AS WELL.

UH, SO THROUGH THE PROCESS, WE'VE BEEN WORKING WITH DPD AND, UH, IT TO WORK WITH OUR VENDOR THAT HAS A MAINTENANCE CONTRACT.

DPD'S BEEN ABLE TO DONATE SOME OF THE CAMERAS THAT WERE PREVIOUSLY TAKEN DOWN.

UH, SO WE'RE WORKING THROUGH, UH, THE VENDOR AND TO BE ABLE TO GET THESE CAMERAS UP AND RUNNING.

WE'RE GETTING A 75 FROM DPD.

SO THEN AFTER WE DO THE INVENTORY OF THE CAMERAS, THEN WE'LL GO INTO THE PROCESS OF WHERE THEY'LL ACTUALLY GO AND THE LOCATIONS.

BUT THE VALUE HAS BEEN ROUGHLY AROUND $600,000 DPD IF THESE NUMBERS MOVE.

NEXT SLIDE, PLEASE.

SO THIS, UH, SLIDE SHOWS WHERE WE ARE CURRENTLY WITH OUR OUTSIDE CAMERAS.

WE ARE CURRENTLY AT 314 STREAMS FOR OUTSIDE CAMERAS, AND THE CAMERA DOES INCLUDE OUR SIX CAMERA TRAILERS THAT WE HAVE THROUGHOUT THE CITY AND OUR FREEDOM MASTER STORES THROUGHOUT THE CITY AS WELL.

SO ONE OF THE PROGRAMS THAT WE'RE EXCITED TO BRING ON BOARD AND AN ENHANCED, UH, OPPORTUNITY IS A VOLUNTEERS AND PATROL PROGRAM, CONTINUATION AND GROWING OUR PARTNERSHIP WITH DALLAS POLICE DEPARTMENT.

UH, THIS PROGRAM WILL WORK WITH, UM, DPD'S COMMAND CENTRAL STATIONS, UH, WITH TRAINING, UH, RESIDENTS AND CRIME WATCH GROUPS AND NEIGHBORHOOD PATROL GROUPS IN THE AREA AND PARKS WILL BE AN ESSENTIAL COMPONENT OF THE VIP PROGRAM.

WE'LL COME BACK TO THIS BOARD IN FEBRUARY TO GIVE YOU A FULL BRIEFING OF THAT PROGRAM, BUT THIS IS DEFINITELY AN ENHANCEMENT AND SHOWING A GROWING PARTNERSHIP, UH, THROUGHOUT THE CITY.

OF THE THINGS THAT THEY'VE BEEN DOING WITH US IN OUR PARK SYSTEM, UH, AND GIVE YOU AN OVERVIEW.

AND AT THIS TIME, UH, YOU HAVE HEARD US TALK ABOUT GUIDEPOST.

GUIDEPOST IS A CONSULTING COMPANY THAT HAS COME ALONG ASIDE US AND WITH US TO DO SOME SAFETY ANALYSIS WITHIN OUR PARK SYSTEM.

MANY OF YOU AS PARK BOARD MEMBERS HAVE HAD THE OPPORTUNITY TO SPEAK WITH THEM.

AND AT THIS TIME, I'M GONNA INVITE, UH, MR. SEAN IRWIN AND MS. CONSUELA UP TO TALK ABOUT A FEW

[00:25:01]

GOOD MORNING.

MY NAME IS SEAN ERVIN.

WELCOME.

WELCOME THE OPPORTUNITY TO SPEAK TO YOU ALL, AND I HAVE HAD THE CHANCE TO SPEAK TO SOME OF YOU BEFORE.

UM, JUST WE ARE WITH GUIDEPOST SOLUTIONS.

UH, WE ARE A, UH, COMPLIANCE SECURITY RISK ASSESSMENT AND, UH, PROTECTION COMPANY.

AND WE ARE MADE UP OF APPROXIMATELY 300 INDIVIDUALS.

THEY'RE FORMER SENIOR LEADERS.

THEY'RE, UH, STATE, LOCAL POLICE, OR PRIVATE SECURITY AND SUBJECT MATTER EXPERTS FROM, FROM THOSE FIELDS.

AND, UH, WE'VE BEEN ASKED BY, BY DALLAS PARK AND REC OR SELECTED BY DALLAS PARK REC TO CONDUCT AN OVERALL ASSESSMENT OF, OF THE SECURITY OF THE PARKS.

AND, UH, WE'VE DONE SO FOR THE LAST SIX MONTHS AND, UH, LOOKED AT YOUR SECURITY PROGRAM, THE STAFFING LEVELS, THE LEVEL OF TRAINING.

UH, WE'VE LOOKED AT SEPTEP, WHICH IS THE CRIME PREVENTION THROUGH ENVIRONMENTAL DESIGN ENHANCEMENTS.

AND WE'VE COME UP WITH SOME, UH, BEST PRACTICES AND RECOMMENDATIONS THAT WE'RE PUTTING TOGETHER IN THE REPORT THAT WE CAN CERTAINLY, UH, PROVIDE SOME BASIC OVERVIEW OF THAT TODAY.

UM, DURING OUR ASSESSMENT, WE LOOKED AT, UH, SIX PARKS AND THE ADJACENT TRAILS.

UM, THE PARTS WE LOOKED AT WERE BOCKMAN LAKE, KEYS, UH, CRAWFORD PARK, FAIR OAKS, SAMUEL GRAND, AND, UH TRAIL.

AND IN ADDITION TO THAT, WE CONDUCTED A PULSE SURVEY.

WE OBTAINED, UM, ALL THE RELEVANT DOCUMENTS THAT, THAT, UH, KEVIN AND HIS TEAM WERE ABLE TO PROVIDE REGARDING, UH, EXISTING POLICIES AND PROCEDURES.

UM, WE CONDUCTED CRIME ANALYSIS OF THE, UH, PARKS AND SURROUNDING AREAS.

WE WENT OUT AND DID AN ASSESSMENT BOTH IN DAYTIME AND NIGHTTIME TO SEE THE PARKS, THE LIGHTING, THE EXISTING INFRASTRUCTURE, AND THE EXISTING SECURITY.

SPOKE TO SEVERAL PEOPLE WORKING THE PARKS.

WE CONDUCTED INTERVIEWS OF THE STAFF, STAFF, UM, WORKING IN THE PARKS, MANAGEMENT, AND SEVERAL MEMBERS OF THE BOARD ASSESSMENT OF, OF, UH, SECURITY POSTURE.

AND...

NO, I THINK WE GOT IT OFF.

IT WAS JUST KIND OF AN OVERVIEW OF THE PERCEPTION OF THE, UM, PARK PRIMARY SECURITY AND SAFETY PERSPECTIVE.

SO OUR CRIME ANALYSIS...

NEXT SLIDE, PLEASE.

WE LOOKED AT HOW THE CITY, THE DPD DIVIDES THEIR DISTRICTS.

THERE'S SEVEN DISTRICTS, UH, ALL THIS NORTHWEST, NORTHEAST, SOUTHWEST, SOUTH CENTRAL, SOUTHEAST, CENTRAL, NORTHWEST, AND NORTH CENTRAL, AND LOOKING AT ALL OF THESE CONSIDERATION AS WE'RE LOOKING AT THE PARKS, UH, RELEVANT, UH, FOR THE SCOPE OF WORK.

SO FROM LOOKING AT ALL OF THAT INFORMATION, THIS GAVE US INFORMATION TO GUIDE AND PROVIDE THOSE RECOMMENDATIONS FOR THE DALLAS PARKS AND RECREATION BASED ON WHERE SHOULD WE ALLOCATE OUR RESOURCES.

SO THE CRIME TREND ANALYSIS TOLD US THAT OF THE PARKS THAT ARE LOCATED IN THE NORTHEAST CENTRAL, UM, PRESENTED THE HIGHEST AGAINST, AGAINST PROPERTY.

AND THEN THE SECOND ONE THAT FELL UNDER THAT WAS THE SOUTHWEST CRIMES AGAINST PROPERTY.

BUT IN RELATION TO CRIMES AGAINST PEOPLE, THE SOUTHEAST, UH, PRESENTED THE MOST SIGNIFICANT IN THAT AREA OF THE CRIMES THAT ARE BEING RECORDED, NOT, UM, RAISE OR INCREASE THESE ARE THE CRIMES THAT HAVE BEEN REPORTED AS THEY PRESENTED PRESENTATION.

AND ALSO THE OTHER, UM, CATEGORY THAT THEY ALSO DESCRIBE IS SOCIETAL CRIMES, WHICH ARE JUST BEHAVIORAL, UM, OF THE, THE HIGHEST ONE IN THAT AREA WAS LOOKING AT THIS IS HELPING US TO ALLOCATE THE RESOURCES AND PROVIDE THOSE RECOMMENDATIONS BASED ON THE AREA THAT PRESENTS THE HIGHEST RISK SO THAT THE RESOURCES CAN BE APPLIED TO THE APPROPRIATE LOCATIONS FOR THE PARKS AND TRAILS THAT ARE, UM, LOCATED IN THAT AREA.

NEXT SLIDE, PLEASE.

AND SO LOOKING BACK AT THE, THE CRIME ANALYSIS AGAIN, IT SHOWS THAT THE NORTHEAST EAST DIVISION EXPERIENCED

[00:30:01]

THE HIGHEST CALLS FOR SERVICE OF CRIME RELATED ISSUES IN THAT AREA.

UH, AGAIN, THE SOUTHWEST EXPERIENCED MOST LAW ENFORCEMENT INVOLVEMENTS, CRIMES AGAINST PERSONS, AND THEN SOUTH, UH, CENTRAL WITCH EXPERIENCED THE MOST CRIMES WHICH ARE RELEVANT TO, AGAIN, THE.

WITH SOUTHEAST BEING, UM, THE MOST SIGNIFICANT THAT HAD BOTH EQUALLY, WHETHER IT WAS A CRIME AGAINST PROPERTY OR A CRIME AGAINST PEOPLE.

SO THIS KIND OF GAVE US THAT INFORMATION SO THAT WE COULD LOOK AT AGAIN A RESOURCE ALLOCATION AND HOW SHOULD WE PROVIDE THOSE RECOMMENDATIONS BASED ON THE AREA THAT NEEDS THE MOST AREA.

FOR EXAMPLE, THE CAMERAS THAT HAVE BEEN DONATED WOULD BE BENEFICIAL FOR THOSE AREAS.

SO WE'LL JUST GIVE A VERY BRIEF OVERVIEW OF OUR OVERALL FINDINGS THAT THE REPORT THAT WE'LL BE PRESENTING IS UP TO, UH, KEVIN AND HIS TEAM WILL BE MUCH MORE COMPREHENSIVE.

UM, WHAT WE DID FIND IS, AND, AND I, I DON'T THINK THIS WOULD BE AS MUCH OF A SURPRISE TO ANYBODY, IS DEFINITELY THERE COULD BE MUCH IMPROVED LIGHTING IN THE PARKS.

UM, AND THE EXISTING LIGHTING, WE CERTAINLY FOUND IN SOME, SOME SITUATIONS THE LIGHTING WAS EITHER DEFECTIVE OR, OR HAD BEEN VANDALIZED.

SO BETTER, BETTER WATCH OR, OR CHECKING ON, ON THE EXISTING LIGHT TO MAKE SURE IT'S WORKING AND MORE LIGHTING IN THE PARKS AND ALONG THE TRAILS TO, TO ENSURE THAT, THAT THE SECURITY IS, IS BETTER FOR EVERYBODY OUT THERE.

ACTUALLY, WE DID FIND SEVERAL OF THE TRAILS THAT THE LIGHTING WAS ACTUALLY RECORDING AT SEVERAL PARTS.

UM, ONE OF THE THINGS WE DISCUSSED IS THERE, THERE'S CERTAINLY CHALLENGES WITH THE STAFFING OF THE RANGERS AND STAFFING THE MARSHALS IS LEVERAGING TECHNOLOGY, UM, TO, TO SUPPORT, SUPPORT THE STAFFING THAT THEY HAVE.

AND SOME IDEAS THAT WE'LL BE PRESENTING TO, UH, TO THE TEAM IS THE POSSIBILITY OF, UH, USING DRONES TO COVER LARGE AREAS OF THE PARK, HAVING THE RANGERS GO OUT AND POTENTIALLY USE, USE DRONES TO, UH, DO MORE FLIGHTS OF THE PARK.

THAT'S ONE OF THE THINGS WE'LL BE DISCUSSING.

ALSO, AS FAR AS THE CAMERAS, UH, WE JUST SAW WHERE, WHERE DPD HAS, UH, PROVIDE CAMERAS.

UH, THERE'S SEVERAL, SEVERAL NEW PROGRAMS OUT THERE THAT INTRODUCE AI TO, UH, REVIEW WHAT'S, WHAT'S BEING VIEWED ON THE CAMERAS SO THAT THE INDIVIDUAL CAMERAS ARE, ARE DEPENDENT ON THE INDIVIDUAL MONITORING CAMERAS TO SEE WHAT'S GOING ON.

UM, THAT CAN BE TEDIOUS, UM, AND IS, YOU KNOW, DEPENDENT ON THE ALERTNESS AND ATTENTIVENESS OF THE INDIVIDUAL WATCHING THE CAMERAS.

UM, THERE, THERE ARE SEVERAL AI PROGRAMS OUT THERE NOW THAT, THAT CAN HELP WITH THAT OR ALERT INDIVIDUALS TO, TO ACTIONS GOING ON, ON THE CAMPUS THAT THEY MIGHT OTHERWISE MISS.

UM CHALLENGES WE DID RUN INTO AT ONE PARK AND THIS DOES NOT SPEAK TO THE CENTRAL, CENTRAL PROCESSING THE CAMERAS, BUT WE, WE DID, WE DID GO TO ONE OF THE PARKS AND JUST OUT OF CURIOSITY, I ASKED WHO'S MONITORING THE CAMERAS AND THEY SAID, THEY POINTED ME TO THE INDIVIDUAL AND I SAID, "WHERE'S THE CAMERA SCREEN?" AND THEY POINTED TO THE CAMERA SCREEN WHICH WAS TURNED OFF.

AND I SAID, UM, SAID, "THAT DOESN'T SEEM VERY HELPFUL." AND THEY SAID, "WELL, THAT'S OKAY BECAUSE THE SUPERVISOR HAS ONE IN THIS OFFICE." SO WE WENT TO THE SUPERVISOR'S OFFICE AND THERE WAS JUST A BIG FLAG ON THE SCREEN THAT SAID NEED TO UPDATE SOFTWARE.

SO, UM, YOU KNOW, LIKE I SAID, IT'S, IT, THE CAMERA IS, IS DEPENDENT ON, ON WHO'S WATCHING IT AND WHO'S, WHO'S ATTENDING IT.

UM, CAMERA'S ONLY ABOUT 10% EFFECTIVE.

NOBODY'S LOOKING AT WHAT'S ON, ON NEED.

UM, DO YOU WANT TO TALK ABOUT WORKFORCE REQUIREMENTS? SO PART OF OUR SCOPE OF WORK WAS TO ALSO LOOK AT OUR RANGER STAFFING LEVELS, WHAT WOULD BE IDEAL.

UM, SO WE PROVIDE SOME GUIDANCE

[00:35:01]

FOR THAT.

WHAT WOULD BE IDEAL RIGHT NOW IS THAT THEY ARE CURRENTLY RUNNING UNDER A MODEL THAT IS A VERY ACTIVE RESPONSE, UM, WHICH IS NOT CONDUCIVE TO THE OVERALL PARK AND RECREATION MISSION, WHICH IS TO PROVIDE THAT SECURITY AND SAFETY FOR THE PUBLIC.

SO, UM, AS PART OF THAT MINIMUM COVERAGE RECOMMENDATIONS ON BEST, THIS IS WHAT WE LOOK LIKE TODAY, THIS IS WHAT WOULD BE BETTER AND THIS WOULD BE THE BEST FOR THE OVERALL FACILITY.

SO THOSE CAN BE APPROACHED IN PHASE, UH, TO HELP SUPPORT PARK AND RECREATION.

UM, AND THEN, UM - THE TRAINING, WE, WE ALSO LOOKED AT THE TRAINING, THE CURRENT TRAINING FOR THE PARK RANGERS, WHICH IS GOOD.

IT'S A GOOD, GOOD PACE, BUT WE DEFINITELY SAW, SAW ROOM FOR IMPROVEMENT THERE.

AND, YOU KNOW, WE'LL BE INTRODUCING SOME, SOME RECOMMENDATIONS TO, TO THE TEAM TO IMPROVE THE OVERALL TRAINING FOR, FOR THE RANGERS TO INTRODUCE SOME MORE DEESCALATION TRAINING AND SOME MORE TRAINING SPECIFIC TO SITUATIONS THAT THE RANGERS ARE RUNNING INTO IN THE PARKS BASED, BASED ON OUR INTERVIEWS WITH THE RANGERS THAT POTENTIALLY ISN'T, ISN'T PART OF THE CURRENT SOP, MAKE SURE THAT THEY'RE PREPARED TO, TO DEAL WITH THOSE SITUA- SITUATIONS APPROPRIATELY.

AND ALSO, YOU KNOW, JUST DUE TO THE, TO THE MANPOWER CHALLENGES OR PERSON POWER CHALLENGES THAT, THAT THE TEAM IS ALREADY FACING, UM, THE APPLICATION OF TRAINING FOR NEW RANGERS IS, IS DIFFICULT AND, YOU KNOW, WE WANT TO MAKE SURE, MAKE SURE THAT THE TEAM KNOWS OR IS, IS ABLE TO APPLY TRAINING UNIVERSALLY ACROSS, ACROSS THE NEW RANGERS, UH, ACROSS THE NEW RANGERS, UH, ONBOARDING.

AND THEN THE, THE FINAL THING REALLY QUICK IS JUST THE, UH, I WANT TO JUST LOOK FOR BEGINNING.

UM, THIS IS VERY KEY, ESPECIALLY THE PARTIAL CREATION BECAUSE REALISTICALLY YOU CAN'T GO AROUND AND THROW A BUNCH OF TECHNOLOGY AFTER THIS IS A PUBLIC SPACE.

THERE IS SOME LIMITATIONS TO PRIVACY.

SO LET'S INCORPORATING UNWANTED ACTIVITY THAT IS OCCURRING IN THE PARKS AND ENCOURAGE THE WANTED ACTIVITY INITIATIVES TO GET THAT KIND OF ACTIVITY.

AS WE WRAP UP, SO SOME KEY NEXT STEPS FOR US IS TO CONTINUE TO PROVIDE PERIODIC STATUS UPDATES TO PARK BOARD AND COUNCIL ON OUR SAFETY AND SECURITY INITIATIVE, UH, TO CONTINUE TO BUILD OUR, OUT OUR SECURITY, UH, CAMERA NETWORK AND OTHER TECHNOLOGIES.

ALSO TO COLLECT FEEDBACK FROM OUR SAFETY AND AD HOC COMMITTEE AND CONTINUE TO WORK WITH DPD ON EXPANDING THE ENHANCEMENT OF THE VIP PROGRAM AND TO REVIEW RECOMMENDATIONS FROM GUIDEPOSTS WITH OUR EXECUTIVE LEADERSHIP TEAM PRIOR TO MAKING ANY, UH, IMPLEMENTATIONS AND GUIDANCE.

WHO'S RESPONSIBLE FOR MORE FOR THE, THE EYES AND EARS, MAKE SURE FOLKS UNDERSTAND THE RULES, EDUCATE OUR PATRONS, AND THE THREE LAYER APPROACH HAS WORKED.

AT THIS TIME, TAKE ANY QUESTIONS.

MR. CHAIR, I JUST WANT TO CLARIFY, UH, I KNOW WE HAVE A LOT OF BOARD MEMBERS WENT ON THE BOARD WHEN WE FIRST STARTED THE SECURITY PROGRAM ABOUT FIVE YEARS AGO, STRATEGIC PLAN FOR SECURITY.

JUST WANT TO MAKE SURE THE BOARD UNDERSTAND AND THE PUBLIC UNDERSTAND OUR APPROACH TO SECURITY IN THE PARKS WAS A THREE LAYER APPROACH.

UH, DPD IS ULTIMATELY RESPONSIBLE FOR ALL, ALL SAFETY AND SECURITY IN THE CITY AND THAT INCLUDES PARKS.

UH, WE HAVE DIFFERENT LAYERS WHERE OVER THE YEARS WE DIDN'T WANT TO TAP DPD DEALING WITH THINGS LIKE GO MANAGE A, A, A DISPUTE BETWEEN SOMEONE HAVING A, A PAVILION OR A, A SOCCER G - A RESERVATION.

SO I WANNA MAKE SURE IT'S CLEAR THAT THE RANGERS OR THE MARSHALS ARE NOT 100% RESPONSIBLE FOR OUR SECURITY IN PARKS.

AND I'VE HEARD MANY COUNCIL MEMBERS AND OTHER PEOPLE THINK THAT, THAT WE DON'T HAVE ENOUGH FOLKS THAT COULD EVEN BE POSSIBLE TO BE RESPONSIBLE FOR ALL OUR SECURITY AND PARKS.

AND THAT'S WHY WE HAVE A THREE LAYER APPROACH.

WE HAVE DPD AND THEN WE HAVE OUR, OUR MARSHALS THAT CAN, THAT CAN ACTUALLY, THEY'RE PEACE OFFICERS, SO THEY CAN ACTUALLY ENFORCE THINGS AND THEY CAN ARREST.

AND THEN WE HAVE OUR RANGERS

[00:40:01]

I JUST DON'T WANT ANYONE TO THINK THAT THIS STUDY IS BASICALLY SAYING THAT, UH, UH, THAT I DON'T KNOW HOW MUCH OF IT TOOK IN EFFECT DPD IS ULTIMATELY RESPONSIBLE FOR SECURITY, BUT I JUST WANNA MAKE SURE Y'ALL UNDERSTAND THE THREE LAYER APPROACH.

AWESOME.

QUESTIONS AND COMMENTS.

MR. CONNOR.

THANK YOU, SIR.

HOW WERE THE, UH, PARKS THAT WERE PART OF THAT ANALYSIS CHOSEN? WHAT WERE, WHAT WERE THE PARKS AGAIN? THE FIVE PARKS THAT WERE CHOSEN? WHAT, WHAT WERE THE FIVE PARKS AND WHAT DISTRICTS WERE THEY IN? SO THE FIVE PARKS THAT WAS CHOSEN FOR THE GUIDEPOST.

UH, I'LL ANSWER YOUR FIRST QUESTION FIRST.

SO WE REVIEWED, UH, THAT LIST OF PARKS, UH, WITH OUR FORMER DEPUTY DIRECTOR BECAUSE THEY WERE LARGE SCALE PARKS THAT HAD MULTIPLE AMENITIES IN THOSE PARKS.

SO WE SAID THERE'S A LOT GOING ON, COULD BE GOING ON AT ONE TIME.

UH, SO IF YOU TAKE KEESE FOR EXAMPLE, YOU HAVE A RECREATION CENTER, YOU HAVE THE SOCCER FIELDS, YOU HAVE THE BASEBALL FIELDS, AND YOU ALSO HAVE WALKING TRAILS, UH, THAT ARE GOING THROUGHOUT THAT SYSTEM, INCLUDING THE PLAYGROUNDS.

SO WE LOOKED AT PARKS THAT WERE LARGE AND SCALE, BUT ALSO PARKS THAT HAD MULTIPLE AMENITIES OR POTENTIAL FOR ACTIVITY, UH, GOING ON AT ONE TIME.

SO WHAT WERE THE, UH, WHAT WERE THOSE PARKS AGAIN AND WHAT DISTRICTS WERE THEY IN? SO, SO THE FOLLOWING PARKS WERE, UH, BOCAN LAKE PARK TRAIL, COTTONWOOD - CAN YOU, CAN YOU, CAN YOU NAME THE DISTRICTS AS WELL, LIKE WHERE THEY'RE LOCATED IN THE CITY? YEAH, SO BOCKMAN LAKE, SO THAT WAS DISTRICT, UH, SIX, BOCKMAN LAKE, UH, COTTONWOOD TRAIL, UH, KEES PARK - WHERE'S, WHERE'S COTTONWOOD TRAIL? COTTONWOOD TRAIL, I'M SORRY, DISTRICT 12.

THEN WE HAVE, UH, KEESE PARK - COTTONWOOD TRAILS AND DISTRICT COTTONWOOD TRAILS AND DISTRICT 12? 10, 10, 10, 10.

KEESE PARK, WHICH IS IN DISTRICT FOUR, COUNCIL DISTRICT FOUR.

ARE YOU LOOKING COUNCIL DISTRICTS OR PARK? COUNCIL DISTRICT.

OKAY, I'M SORRY.

SO KEITH PARK, YOU HAVE IN, IN DISTRICT FOUR, CRAWFORD PARK, WHICH IS IN COUNCIL DISTRICT FIVE.

SO DO WE HAVE ANY PARKS THAT WERE NORTH OF 635 THAT WERE MONITORED AT ALL? SAY THE CLOSEST ONE WOULD BE COTTONWOOD TRAIL, WHICH, WHICH WAS ARRIVED AND THEY ACTUALLY ASSESS AND ROLL WITH OUR PARK RANGE THROUGHOUT COTTON, COTTONWOOD TRAIL FROM ONE END ALL THE WAY UP.

SAFETY OF ALL OF OUR PUBLIC SPACES IN OUR CITY.

UM, YEAH, I JUST THINK, YOU KNOW, I UNDERSTAND THAT THERE ARE CERTAIN PARKS THAT HAVE MORE AMENITIES AND THINGS LIKE THAT, BUT THIS GOES BACK TO, YOU KNOW, WHEN I FIRST JOINED THE BOARD, WE WOULD HAVE MAPS OF THE CITY OF DALLAS THAT WOULD CUT OFF PART OF THE CITY BECAUSE IT WAS ACTUALLY A MAP OF THE COUNTY OF DALLAS, NOT THE CITY.

YOU BLOCK OFF 30,000 PEOPLE AT THE TOP OF THE MAP.

WE'VE GOT, I DON'T KNOW HOW MANY PEOPLE NORTH OF 635.

WE DO HAVE PARKS NORTH OF 635 THAT HAVE SIGNIFICANT CRIME.

NORTH, NORTH PARK IS ONE, KATIE JACKSON.

SO IF WE EVER DO THIS AGAIN, I'D JUST LOVE TO HAVE A LOOK AT THAT AND WHAT THAT LOOKS LIKE.

SO THANK YOU.

MR. KARIMI, OUR CHAIR OF SAFETY AND SECURITY.

UH, THANK YOU, MR. PRESIDENT.

I WANNA THANK ALL THE SPEAKERS, BUT I ALSO WANNA THANK OUR RANGERS.

I'M GONNA, I KNOW, I KNOW WHO YOU ARE BECAUSE I CAN SEE YOU.

I SEE RANGER JONES BACK THERE.

WAVE YOUR HAND FOR ME, MY DEAR.

RANGER NICHOLS, I SEE YOU TOO.

RANGER ISOM, I SEE YOU TOO.

I DON'T THINK THERE'S, IS ANYONE ELSE BACK THERE.

I CAN'T SEE.

I GOT YOU ALL.

THANK YOU FOR ALL THAT YOU DO.

UH, AS YOU KNOW, UH, JULY 31ST WAS RANGER APPRECIATION DAY.

THAT'S SOMETHING WE HAVEN'T REALLY CELEBRATED.

IT'S KIND OF A, MORE OF A NATIONAL THING, BUT IT'S SOMETHING WE KIND OF TRANSFORMED INTO KIND OF OUR CITY AND CELEBRATED AND WE APPRECIATED OUR RANGERS.

WE EVEN HAD A, A SMALL EVENT AT TEETSIE PARK.

SO, YOU KNOW, HONESTLY, EVERY, EVERY DAY IT SHOULD BE RANGER APPRECIATION DAY IN MY BOOK.

UM, TWO THINGS I WANNA CALL OUT.

I'M GONNA DO THIS, UH, UH, IN UNDER TWO MINUTES.

UH, THE TECHNOLOGY.

UH, WE HAD A SLIDE ON TECHNOLOGY.

I WANNA THANK DPD FOR THE CAMERAS.

THOSE ARE EXCELLENT DETERRENTS AND THEY ALSO HELP US IN A LOT OF DIFFERENT WAYS.

UH, THE MESSAGE BOARDS, I BELIEVE THESE ARE LIKE UNDERRATED TOOLS AS FAR AS I'M CONCERNED.

THESE ARE VERY, VERY...

I'M SURPRISED WE JUST HAVE THREE.

I THOUGH WE HAD ONE.

THESE ARE VERY PROACTIVE.

I HAVE A STORY WHERE WE PUT THEM IN A PARK BEFORE NEW YEAR'S EVE, BECAUSE WE KNEW THIS PARK JUST GETS BOMBED WITH FIREWORKS AND LIKE ALCOHOL BOTTLES.

AND AFTER NEW YEAR'S DAY, I VISITED THAT PARK AND NOT A SINGLE THING WAS THERE BECAUSE WE PROACTIVELY PLACED A MESSAGE BOARD.

SO IF THERE'S OPPORTUNITIES FOR MORE, MAYBE WE CAN GET THREE MORE, UH, GET SIX MORE, WHATEVER.

THESE ARE VERY GOOD PROACTIVE TOOLS.

UH, AND THEN LASTLY, AS DIRECTOR JENKINS STATED, UH, DPD IS ULTIMATELY RESPONSIBLE FOR THE

[00:45:01]

AND ALSO IN THE SPIRIT OF ASK NOT WHAT PUBLIC SAFETY CAN DO FOR YOU, ASK WHAT YOU CAN DO FOR YOUR PUBLIC SAFETY.

I GOT A FEW ITEMS I WANNA RUN THROUGH.

UH, WE ALL KNOW THAT ACTIVE PARKS ARE SAFE PARKS.

SO AS COMMUNITY MEMBERS, AS COMMUNITY LEADERS, WE'RE ALL OUT THERE, WE'RE PROMOTING OUR PARKS, WE'RE TELLING PEOPLE HOW GREAT THEY ARE, AND WE NEED TO CONTINUE DOING THAT.

WE NEED TO CONTINUE PROMOTING COMMUNITY EVENTS IN OUR PARKS, THINGS LIKE NATIONAL NIGHT OUT.

DON'T JUST STOP THERE.

THINK OTHER EVENTS THAT YOU CAN HELP YOUR ORGANIZERS DO.

AND, YOU KNOW, IF, IF THERE'S AN OPPORTUNITY TO WAIVE A FEE BECAUSE IT'S A COMMUNITY EVENT, GO PURSUE THAT AS WELL FOR THEM BECAUSE THEY DESERVE IT AND OUR COMMUNITIES DESERVE IT.

NUMBER TWO, REALLY WHAT WE NEED TO BE DOING RIGHT NOW MORE THAN EVER IS HELP ADVOCATING IN FRONT OF C- CITY LEADERSHIP.

OUR FIRST RESPONDERS, AS YOU PROBABLY ALL ARE AWARE, ARE, ARE CURRENTLY OPERATING WITHOUT A CONTRACT, UH, SINCE SEPTEMBER 30TH, OCTOBER 1ST OF THIS YEAR.

FOR TWO YEARS IN A ROW, UH, THEY, THEY, THEY DON'T GET A NEW CONTRACT WHEN THEY DESERVE ONE.

UH, WE NEED AS MANY VOICES AS POSSIBLE IN FRONT OF CITY LEADERSHIP, UH, ON A WEEKLY BASIS TO HELP ASK FOR COMPENSATION AND BENEFITS.

THE SAME BENEFITS ANY OF US LOOK FOR IN OUR WORKPLACE, THEY DESERVE IN THEIR WORKPLACE.

AND, AND THEY NEED TO FEEL RESPECTED AND VALUED BECAUSE YOU KNOW WHAT? IF I'M NOT RESPECTED AND VALUED IN MY WORKPLACE, YOU KNOW WHAT I DO? I'M NAILING IT.

I HALF-ASS MY JOB.

WE CAN'T AFFORD ANYONE TO BE HALF-ASSING THEIR JOBS IN PUBLIC SAFETY.

SO THEY DO DESERVE COM- COMPENSATION AND WE ALL NEED TO BE GOING AND FIGHTING FOR THAT.

UH, EXCUSE ME.

THIS HAS NOTHING TO...

IT'S MY TIME LIMIT.

I'M SORRY.

OKAY, I'LL COME BACK FOR A SECOND.

THANK YOU MR. CAMERON.

MR. JOHN.

UH, I HAVE SOME QUESTIONS ABOUT THE CAMERA DONATION PROGRAM.

YES, SIR.

UH, FIRST OF ALL, WHAT CRITERIA WILL YOU BE USING TO DECIDE WHERE THOSE CAMERAS GET PLACED? SO WE'LL, WE'LL WORK WITH OUR LAW ENFORCEMENT PARTNERS TO HELP US TO DETERMINE WHAT MAYBE SOME OF THOSE BLIND SPOTS THAT WE MAY HAVE.

UH, ALSO WE HAVE A LIST WHERE WE WERE TRYING TO DEPLOY, UH, SOME ADDITIONAL CAMERAS.

SO WE KIND OF LOOK UNIVERSALLY, LOOK AT THE DATA THAT WE HAVE, UH, KIND OF REVIEW, UH, SOME PAST AND CURRENT PARK CONCERN AND TO TRY TO START AND DEPLOY IN THAT MANNER.

IF I'M A CITIZEN THAT LIVE, EITHER LIVES NEAR A PARK OR USES THE PARK FREQUENTLY AND I HAVE AN IDEA ABOUT WHERE A CAMERA OUGHT TO GO, HOW WOULD I EXPRESS THAT? I THINK NUMBER ONE, IF YOU SAID YOU CAN CALL 311 OR YOU CONTACT THE PARKS DEPARTMENT, WE'LL, WE'LL GO OUT AND DO AN ASSESSMENT OF THAT AREA.

WE DO HAVE RANGERS OR RANGERS WHO WERE TRAINED IN SEPTED, SO WE'LL SEE HOW WE CAN GET SOME SEPTED, UM, UH, THINGS APPLIED.

BUT WE'LL ALSO STRONGLY CONSIDER BASED ON WHAT WE HAVE.

WE ALSO HAVE TO LOOK AT THE INFRASTRUCTURE AT THAT PARK TO ENSURE THERE'S A PROPER ELECTRICITY RUNNING TO HELP US EASILY DEPLOY, UH, CAMERAS THAT MAY BE.

SO IF THEY CONTACTED THE DEPARTMENT, WOULD THAT BE THROUGH YOUR OFFICE? YES.

YES.

AND, UH, JUST, I THINK I KNOW THE ANSWER TO THIS, BUT TO CALM EVERYBODY'S MINDS, THESE ARE NOT CLOCK CAMERAS.

NO, NO, SIR.

THEY ARE NOT.

UNLESS WE GET OUR OWN PARK POLICE WHEN WE USED TO HAVE, UH, 90-SOMETHING PARK POLICE OFFICERS, WE HAVE TO DEPEND ON DPD IF THEY SEE ANY VIOLATIONS.

LAST QUESTION IS ABOUT THE RANGERS AND THE LOSS OF GRAVEYARD SHIFT.

UM, HOW DO WE PLAN TO ENFORCE THE PARK CURFEW, UH, I'M SORRY, THE MARSHALS.

HOW DO WE PLAN TO ENFORCE THE PARK CURFEW IF WE DON'T HAVE ANYBODY EXCEPT DPD TO ENFORCE IT AND DPD IN THEIR DEFENSE HAS PROBABLY HIGHER PRIORITY CALLS THAN THAT? YEAH, SO IT IS OUR PARK CURFEW IS 11:00 PM THROUGHOUT OUR PARK SYSTEM.

UH, SO IT IS AN ORDINANCE THAT IS ON THE BOOK, SO IT DOES GIVE DPD, UM, PROBABLE CAUSE TO ADDRESS OR ANY LAW ENFORCEMENT ENTITY THAT'S WORKING INSIDE OUR CITY SYSTEM TO APPROACH, UM, THOSE, WE'RE WORKING ON SOME STRATEGIES NOW TO SEE HOW WE CAN IMPROVE THAT, MAYBE LOOKING AT WAYS WE CAN BRING THAT BACK, UH, THROUGHOUT MARSHALS, UM, WITH THE STAFFING LEVELS, UH, BACK TO A POINT TO WHERE WE HAD IT.

UH, BUT THOSE ARE THINGS WE'RE LOOKING AT IN THE.

HOWEVER, IF THERE'S, THERE ARE AREAS, UM, WHERE WE'RE SEEING HIGH INCIDENTS, WE CAN LOOK AT SAFETY STRATEGIES TO, ADDITIONAL SAFETY STRATEGIES TO IMPLEMENT.

WELL, UH, I APPRECIATE THAT, BUT FRANKLY, A PARK CURFEW VIOLATION 911 CALL IS GOING TO HAVE TO OUT-COMPETE A MURDER CALL, SEXUAL ASSAULT CALL, A ROBBERY CALL, A SERIOUS TRAFFIC INJURY CALL, AND IN ALL LIKELIHOOD IS NOT GONNA MAKE THE CUT.

SO - YEAH, THAT'S THE YOUNG, I WILL SAY, THAT'S THE PROBLEM WE'VE BEEN FACING FOR SEVERAL YEARS, BECAUSE WE GOT 400 SOMETHING PARKS, WE CAN HAVE A CURFEW ALL DAY,

[00:50:02]

AND IT'S HARD FOR THEM TO GO THROUGH EVERY SINGLE PARK, CHECKING TO SEE.

SO IT'S JUST ONE OF THOSE, AS, AS KEVIN MENTIONED, WHERE IT SEEMS LIKE WE HAVING SOME ISSUES AT A CERTAIN PARK, WE WILL COMMUNICATE WITH DPD BECAUSE WE DON'T HAVE ENOUGH MARSHALS TO GO AROUND CHECKING PARKS FOR CURFEW.

THAT'S ALL WE CAN RELY ON, BUT DPD DOESN'T HAVE THE RESOURCES TO BE CHECKING EVERY PART FOR CURFEW.

I GUESS I'M ADDING MY VOICE TO THOSE WHO SAY ANYTHING CAN BE DONE TO RESTORE THAT GRAVEYARD.

SOUND LIKE I HEARD WE NEED TO SUBMIT AN ENHANCEMENT.

NEXT BUDGET.

MS. MONDAY.

WHEN, WHEN YOU SAY THAT 911 CALLS ARE DOWN, BY CHANCE, ARE CALLS DOWN GOING TO 311 AND WE DON'T HAVE THOSE RECORDS? I CAN ACTUALLY GET THOSE FOR YOU.

BECAUSE I KNOW THAT WE TELL OUR PHYSICIANS THAT IF IT'S A NON-EMERGENCY, CALL 311.

AND SO, OR, OR OTHER, OR THERE'S ANOTHER NUMBER.

EITHER WAY, I JUST WANT TO MAKE SURE, LIKE WHEN YOU SAY 911, I JUST WANT TO MAKE SURE WE'RE HAVING THE ACCURATE INFORMATION.

YES.

UM, SO THAT, THAT'S MY FIGURE, THAT WAS MY BIGGEST KIND OF STANDOUT OUT OF THIS.

THANK YOU FOR THESE.

AND I CAN GET YOU THE 311 CALLS THAT NARROW 911.

RIGHT.

I MEAN, I JUST WANT TO SEE, YEAH, IF, IF THE 311 CALLS ARE, ARE TAKING OVER WHAT WE SAW AS A, A LOWER STATUS PAST, SO.

MS. OWENS.

GOOD MORNING.

AND, UM, SO I HAVE A FEW QUESTIONS REGARDING THE REPORT THAT THE, UH, POLICE OFFICER GAVE.

AND, UH, ONE OF MY QUESTIONS IS, DO WE HAVE COPIES OF THAT? LIKE IS THERE SOMEWHERE THAT WE CAN ACCESS THOSE REPORTS? AND THEN THE NEXT QUESTION IS HOW OFTEN ARE THEY UPDATED? IF I UNDERSTAND CORRECT, I GUESS THE REPORTS AND INCIDENTS THAT WE LET, UH, ENTER INTO OUR RMS SYSTEM.

MM-HMM.

SO WE PULL THOSE NUMBERS DIRECTLY FROM THE RMS. OKAY.

SO THOSE, UH, REPORTS ARE ACCESSIBLE THROUGHOUT PUBLIC WEBSITE ON DALLASPOLICE.NET.

SO ANY CITIZEN CAN GO ONTO DALLASPOLICE.NET - UH-HUH.

AND PUT IN A AREA CODE OR ADDRESS TO SEE ALL THE OFFENSES.

AND THOSE ARE UPDATED LIKE MONTHLY OR SOMETHING LIKE THAT? YES.

AND THOSE WERE, THOSE WERE THE ONLY TWO QUESTIONS I HAD.

UH, MY NEXT QUESTION IS ABOUT THE VOLUNTEERS AND PATROL PROGRAM.

WHAT SPECIFIC DUTIES WILL THEY HAVE? SO, SO THE VOLUNTEERS AND PATROLS PROGRAM IS RAN BY, BY THE SEVENTH DISTRICT THAT WE MENTIONED.

SO THEY ORGANIZE WITH THE COMMAND STAFF OF THAT SPECIFIC DISTRICT, UH, TO ASSIST WITH JUST REPORTING.

NO ENFORCEMENT, NO, IT'S ALL REPORTING.

REPORTING, PATROLLING, REPORTING ISSUES RELATED TO THEIR COMMUNITY TO THEIR COMMANDS.

THAT'S WHAT I WANTED TO CLARIFY.

AND THEN ALSO, UM, MR. JENKINS, YOU MENTIONED THE THREE LAYER APPROACH TO SAFETY.

SO IS THAT PUBLISHED SOMEWHERE SO THAT, YOU KNOW, UH, COMMUNITY MEMBERS WOULD KNOW? BECAUSE THE REASON WHY I'M ASKING IS BECAUSE EVERYTHING GETS BLAMED ON THE PARK RECREATION DEPARTMENT.

AND IF IT'S NOT A PARK AND RECREATION DEPARTMENT LEVEL OF OFFENSE OR, OR, OR RESPONSE, THEN IT WILL BE HELPFUL IF THE COMMUNITY WERE AWARE.

NO, I, I AGREE 100%.

SO WE NEED TO FIGURE OUT HOW WE CAN...

I KNOW WE COMMUNICATE TO, YOU KNOW, WE BRIEF THE BOARD AND COUNCIL OCCASIONALLY APPROACH SECURITY, BUT WE NEED TO FIGURE OUT A WAY HOW WE CAN COMMUNICATE TO THE PUBLIC.

THAT'S OUR APPROACH.

AND IT'S BEEN WORKING WELL OVER THE YEARS BECAUSE, UH, YOU KNOW, OUR PHILOSOPHY HAS ALWAYS BEEN, WE, WE NEVER WANT TO HAVE AN APPEARANCE THAT, YOU KNOW, SOMEONE'S BEEN ARRESTED ON OUR PARK JUST FOR KICKING A KICKBALL IN THE WRONG AREA.

UM, SO WE, LIKE, NO, WE WANT THIS THREE LAYER APPROACH.

SO RANGERS GO OUT AND EDUCATE ABOUT THE RULES.

AND THEN IF PEOPLE DON'T WANNA GET IN COMPLIANCE, THEN WE GO TO THE NEXT LEVEL WITH OUR MARSHALS BECAUSE THEY CAN CALL THEM.

THEN WE HAVE THESE SYSTEMIC ISSUES, YOU KNOW, WITH SECURED ON THE PARKS.

YEAH, DPD, THEY COME IN, BUT THEY'RE STILL MONITORING PARKS.

[00:55:02]

SO I AGREE WITH YOU.

WE NEED TO FIGURE OUT HOW TO EDUCATE.

MAYBE, UM, UH, BECAUSE I, I GET THE INFORMATION WHEN I GO TO MY COMMUNITY MEETINGS.

AND SO IT'S ALWAYS EVERYTHING THAT'S HAPPENING IS ALWAYS A, A PARK AND RECREATION ISSUE.

AND SO MAYBE WE CAN THINK ABOUT PUSHING IN PROACTIVELY TO THE COMMUNITY MEETINGS MAYBE SO THAT, UH, AND EDUCATE THAT WAY BECAUSE, YOU KNOW, UH, YOU KNOW, A WHOLE LOT OF COMPLAINTS.

AND THEN MY LAST THING I HAVE IS, UM, YOU KNOW, E - CONCERNING THAT EVEN THE OVERNIGHT CREW, AND I UNDERSTAND WHY, UH, WE DON'T HAVE AN OVERNIGHT CREW.

HOWEVER, UH, PUSHING INTO THE COMMUNITY MEETINGS AND THEN HAVING, YOU KNOW, UH, OTHER PROTOCOLS PUBLISHED WILL HELP BECAUSE, YOU KNOW, JUST THINKING ABOUT ONE OF MY COMMUNITY MEET- MEETINGS, MEADOWSTONE, UH, PARK, THEY COMPLAINED ABOUT, THEY DID CALL 911.

911 DIDN'T GET THERE.

BUT AGAIN, WE HAVE TO ALSO UNDERSTAND THAT A VIOLATING, VIOLATION OF A PARK CURFEW DOES NOT PROCEED, UH, YOU KNOW, OTHER THINGS.

YOU KNOW, A LOT OF THEM ARE OLDER IN THEIR COMMUNITY AND SAFETY IS A CONCERN.

AND ACTIVITY THAT GOES ON AT THE PARK SOMETIMES IS, YOU KNOW, UH, IT'S A WHOLE LOT OF QUESTIONABLE THINGS THAT THEY COMPLAIN ABOUT ON A REGULAR BASIS.

AND SO THERE JUST ACTUALLY JUST REALLY NEEDS TO BE SOME, SOME, SOMETHING PUBLISHED, SOME, SOMETHING TO EDUCATE THEM ON PRIORITIES.

AND THEN IF, IF WE CAN'T GET THERE IN THE MOMENT, HOW, HOW IS IT GONNA BE FOLLOWED, FOLLOWED UP ON OR AT LEAST? YEAH.

SO WHAT WE'LL DO IS, UH, SO I KNOW KEVIN IS LISTENING AND SEAN, UH, JUST, JUST LIKE ANYTHING, WE NEED TO, WE JUST NEED TO GET OUT INTO THE COMMUNITY AND MAKE SURE WE'RE PART OF THOSE COMMUNITY MEETINGS, EDUCATING THEM BECAUSE YOU'RE EXACTLY RIGHT.

THERE IS A MISCONCEPTION THAT, THAT, THAT I HAVE ENOUGH, UH, THAT I HAVE MARSHALS.

I HAVE ENOUGH MARSHALS THAT CAN TRULY ARRANGE TO PROVIDE ALL SECURITY FOR THE PARK SYSTEM.

THAT'S NOT EVEN POSSIBLE.

IT'S A 400 MILE, SQUARE MILE, UH, UH, CITY.

THERE'S 420 PARKS.

AND HAVING ONE AFTERNOON, I MEAN, ONE NIGHTTIME PILOT PROGRAM THAT WE TRY WITH THE MARSHALS THAT'S NOT STAFFED UP.

I MEAN, TO BE HONEST WITH YOU, I WOULD NEED AT LEAST 12 NIGHTTIME, UH, MARSHALS TO BE EVEN ANYWHERE EFFECTIVE.

AND THAT'S STILL GONNA BE REACTIVE BECAUSE THEY'RE GONNA GO TO THE AREAS WHERE YOU'RE HAVING ISSUES.

THAT'S, THAT'S ALL FOR ME.

SO MR. WOOD.

UM, HAVE WE, WHAT IS THE, THE STATUS OF HAVING THE RANGER LINE PATCHED TO 311? UM, I, WE'VE BEEN TALKING ABOUT THAT FOR A COUPLE YEARS NOW TRYING TO HAVE SOMEBODY ACTUALLY ANSWER THE RANGER NUMBER.

UM, BUT I HEARD PEOPLE SAYING CALLING 311 AND 911 TODAY, BUT ON OUR PARKS, WE WANNA HAVE THEM CALL THE RANGER LINE.

AT LEAST WE POSTED SIGNS THROUGHOUT THE PARKS AT ONE POINT SAYING IF YOU HAVE TO SEE SOMETHING OR SAY SOMETHING, YOU KNOW, TO CALL THE RANGER LINE, BUT THEN THAT WOULD GO TO SOMEBODY'S DESK AND NOBODY WOULD EVER RESPOND OR CALL BACK.

UM, SO WHAT'S THE STATUS ON GETTING IT TO 311? SO THE RANGER LINE CURRENTLY IS STILL WITH OUR DEPARTMENT.

OUR DISCUSSION WITH 311 IS TO SEE IF THEY CAN, UM, TAKE THE RANGER LINE AFTER HOURS FOR US, UH, TO RECORD INFORMATION THAT MAY COME AFTER BUSINESS HOURS FOR ACCESS.

UM, BUT THAT WE CAN CREATE, WE HAVE HAD SOME DISCUSSION, UH, WITH OTHER MEMBERS TO SEE HOW THEY, THEY'D LIKE TO KEEP IN THE RANGER LINE AS IT IS, BUT WE CAN CONTINUE TO ASSESS THAT AND TAKE THAT BACK TO OUR SAFETY AD HOC COMMITTEE.

SO WE'RE S - YOU'RE SAYING THAT WE, WE DECIDED NOT TO DO IT BECAUSE OTHER PEOPLE DIDN'T WANT IT TO CHANGE? IS THAT WHAT YOU'RE SAYING? NO, THAT'S NOT WHAT I'M SAYING.

WE ACTUALLY TOOK IT TO OUR SAFETY AD HOC FOR CONSIDERATION, UH, AND IT'S THERE RIGHT NOW.

WE JUST NEED TO COME BACK TO SAFETY AD HOC TO DISCUSS WHAT 311 HAS INFORMED US OF WHAT THEY CAN AND WHAT CAPACITY THEY HAVE ACTUALLY TO BE ABLE TO, UH, TAKE ON THE RANGER HOTLINE AS A, UH, PERMANENT THING FOR THEIR TEAM.

AND THEN WE HAVE TO ALSO LOOK AT FUNDING OF WHAT ADDITIONAL EMPLOYEES IT WOULD ADD, ADD TO 311 FOR THEM TO BE ABLE TO TAKE THAT ON.

[01:00:01]

HOUR, UH, PROCESS.

MAY HAVE HAD THE OPPORTUNITY TO STAY IN ONE SPOT FOR MAYBE A COUPLE OF DAYS? THE ANSWER IS YES, BECAUSE IT'S WHACK-A-MOLE BECAUSE THEY GO FROM ONE PARK AND THEN THEY RUN OVER TO ANOTHER PARK OVER SEVERAL MONTHS.

SO IT, IT DOES US ABSOLUTELY NO GOOD TO HAVE A RANGER LINE WHEN IT GOES TO SOMEBODY'S VOICEMAIL AND NOBODY RESPONDS TO THAT VOICEMAIL.

UM, I'VE LEFT MESSAGES, NEVER GOTTEN A PHONE CALL BACK.

UM, AND THAT DOESN'T DO ANYTHING.

UH, IF YOU'RE NOT RESPONDING TO A BOARD MEMBER, UM, YOU'RE NOT RESPONDING TO, UM, PARK USERS EITHER OR COMMUNITY.

UM, SO THAT'S A MAJOR CONCERN.

WE NEED TO EITHER TERMINATE THE, THE PARK LINE, THE RANGER LINE, AND JUST HAVE IT GO TO 311 AUTOMATICALLY, OR WE NEED TO, UM, ADDRESS THAT AND HAVE THAT PHONE, UM, ACTUALLY BE RESPONDING.

UM, AND WHEN WE HAVE OUR RANGERS, DO WE HAVE LIKE A LOG OF WHERE THEY'RE AT? I BELIEVE YOU TRACK, UM, THE, THE LOCATIONS THAT THEY GO TO.

AND CAN WE GET A DASHBOARD, THE FREQUENCY TO DIFFERENT PARKS AND THE OBSERVATION SO THAT WE CAN SEE THAT? UM, I'VE ASKED FOR THAT, UM, ON SPECIFIC PARKS AND I DON'T GET, I HAVEN'T GOTTEN THAT YET.

UM, SO I'M ASKING THAT, I THINK THAT IT SHOULD ACTUALLY BE SOMETHING THAT IS AVAILABLE TO EVERYBODY THAT, UM, I PERSONALLY IN ONE OF MY PARKS, I HAVE AN HOMELESS PERSON, THEY'RE GONE TODAY.

UM, BUT THEY WERE THERE FOR EIGHT MONTHS AND I WAS TOLD THAT THERE'S ABSOLUTELY, THAT THEY DIDN'T DO ANYTHING WRONG, BUT THEY WERE IN THE SAME PLACE SITTING BY A PLAYGROUND, UM, WITH ALL OF THEIR POSSESSIONS FOR EIGHT MONTHS.

UM, AND THE COMMUNITY, UM, HAS PICTURES, UM, AND THAT'S NOT OKAY BECAUSE WE'RE NOT GON - NOBODY SHOULD HAVE TO GO TO A PARK AND THEY'RE GOING TO A PARK WHEN THERE'S SOMEBODY.

AND I'M SORRY THAT THAT PERSON IS THERE, UM, THEIR SITUATION, BUT IT'S NOT FAIR TO ANY FAMILY, UM, TO BE ABLE TO GO TO A PARK TO TRY TO ENJOY THE PAVILION OR THE PLAYGROUND THAT'S RIGHT NEXT TO IT.

UM, AND IT, IT, I UNDERSTAND THAT EVERYBODY'S WELCOME AT OUR PARKS, UM, BUT WHEN THEY'RE AT THE SAME SPOT WHEN I GO TO SLEEP AT NIGHT AND WHEN I GET UP IN THE MORNING, THEY HAVEN'T MOVED, THEY'VE SLEPT THE NIGHT THERE.

SO WE HAVE TO IDENTIFY THAT, UM, AND MAKE SURE THAT WE ADDRESS THAT.

YEAH, BUT I WAS JUST GONNA SAY, I'LL START WITH YOUR LAST COMMENT ON THE SLEEPING AT NIGHT.

UH, ONCE AGAIN, UNTIL WE GET, UH, THIS IS WHERE THE BOARD AS WELL AS THE PUBLIC AND, AND THE COUNCIL HAVE BEEN VERY SUPPORTIVE OVER THE YEARS AND THE CITY MANAGER'S OFFICE, UH, UH, MAKING SURE WE GET ENHANCEMENTS WHEN IT COMES TO SECURITY.

IT CAN ADDRESS EVERYTHING YOU JUST MENTIONED, OKAY? BECAUSE I, I DON'T WANT ANYBODY TO THINK THAT WE HAVE THE RESOURCES RIGHT NOW TO GO AROUND PARKS EVERY NIGHT CHECK IN TO SIT SLEEPING OVERNIGHT.

WE DO NOT.

AND I DON'T WANT ANYBODY TO HAVE THAT FALSE REALITY THAT WE HAVE THE RESOURCES TO DO THAT.

WE DO NOT.

HOWEVER, UH, ANYONE CAN SIT IN OUR PARKS EVERY SINGLE DAY IF THEY CHOOSE TO, REGARDLESS IF THEY'RE UNSHELTERED OR, OR NOT.

THEY CAN SIT IN THE SAME SPOT EVERY SINGLE DAY AS LONG AS THEY WANT TO.

THEY, AS LONG AS THEIR BELONGINGS ARE RIGHT THERE NEXT TO THEM, THEY'RE FOLLOWING ALL THE PARK RUDE.

I WANNA MAKE SURE, BECAUSE I KNOW A LOT OF PEOPLE IN THE PUBLIC THINK THAT WE'RE GONNA GO IN AND REMOVE SOMEONE WHO'S UNSHELTERED IN OUR PARK AND NOW WE'RE NOT.

THEY HAVE A RIGHT TO SIT THERE AND AS LONG AS THEY'RE FOLLOWING THE RULES OF THE PARK.

MAKE SURE THAT'S CLEAR.

UH, LAST THING IS, YOU MENTIONED ABOUT THE HOTLINE AND, AND SOME OTHER THINGS I THINK THAT KEVIN MENTIONED, THEY'RE GOING THROUGH THE, THROUGH THE AD HOC COMMITTEE, BUT I THINK IT'S TIME THAT WE PROBABLY AFTER GOING THROUGH THE AD HOC COMMITTEE, WE NEED TO BRING A, A, A BRIEFING BACK TO THE BOARD TO SEE HOW WE'RE GONNA ADDRESS THROUGH THE AD HOC, SOME OF YOUR CONCERNS IS MORE ADDRESSED ON A STRATEGIC AND POLICY LEVEL, UH, SO THAT THE STAFF WILL HAVE CLEAR GUIDANCE FROM THE BOARD FROM A STRATEGIC POLICY LEVEL.

I, I DO THINK THAT WE NEED TO ADDRESS THE ABILITY OF HAVING A LOITERING PERSON LIVING UNDER A PAVILION FOR EIGHT MONTHS.

THAT'S NOT OKAY.

I KNOW MY STAFF DO MOVE PEOPLE ALONG.

I CANNOT VALIDATE THAT SOMEONE, I ASSURE YOU, THERE IS, I ASSURE YOU OF THIS, NO ONE IS SITTING WITH THEIR SAME BELONGINGS EVERY SINGLE DAY FOR EIGHT MONTHS IN MY PARK AND MY MAINTENANCE STAFF OR MY RANGERS OR THE MARSHALS HAVE NOT TRIED TO ADDRESS THE ISSUE.

ARE WE GOING TO GET SOME SYSTEMIC ISSUES WHERE SOMEONE

[01:05:01]

SHOW ME PHOTOS 24 HOURS A DAY WHERE SOMEONE STAYED IN THE SAME SPOT.

WILL DO.

AND I WAS TOLD MR. MADRANO IS NOT SHOWING UP, BUT HE HAS A COMMENT.

CAN YOU HEAR ME NOW? NO, DON'T TOUCH.

THEY'LL, THEY'LL DO IT FOR YOU.

HE'S NOT ON YET.

THERE YOU ARE.

YOU'RE GOOD.

UH, SO I KNOW WE'RE TALKING ABOUT MEMBERS AND WHERE THEY'RE GONNA GO.

I THINK ONE OF THE FOLKS WE NEED TO ADD IS PROBABLY US AND THE COUNCIL MEMBER.

SO WE'RE THE ONES GETTING THE CALLS AND THE EMAILS AND KNOW THE HOTSPOTS AND WHERE MAYBE A CAMERA SHOULD GO OR SHOULDN'T GO.

UM, I KNOW THAT WE'RE GOING BY DATA I THINK ALSO THAT YOU GUYS SHOULD PROBABLY MET WITH US OR THE COUNCIL OR THE COUNCIL MEMBER AS WELL.

UM, GOING TO CAMERAS AND WHO'S MONITORING THEM.

SO I, I HAVE AN ISSUE WITH THAT.

SO I BELIEVE WE HAVE A CAMERA AT, UH, NASH DAVIS, BUT THE INCIDENTS KEEP ON OCCURRING.

WE HAVE A CAMERA THERE.

AND ONE OF THE THINGS I ASKED WAS WHO'S MONITORING THOSE CAMERAS? SO THAT'S SOMETHING THAT WE NEED TO, TO ADDRESS AS WELL.

I THINK THE CAMERA'S ALSO IN, IN THE, IN THE WRONG SPOT.

UH, OR MAYBE WE NEED A COUPLE CAMERAS AT THAT, UH, LOCATION.

I JUST GOT AN EMAIL THE OTHER DAY.

AND I KNOW THAT, THAT IT'S, THAT IT PROBABLY STEMS FROM A HOUSE IN THAT NEIGHBORHOOD.

SO I BELIEVE THAT DPD IS AWARE OF THAT AS WELL.

SO I JUST WANNA MAKE SURE ON THE RECORD THAT I DID MENTION NASH DAVIS BECAUSE I KNOW THE RESIDENTS ARE GONNA, UH, ARE, ARE, ARE TEXTING ME NOW AND ASKING ABOUT IT WHEN THEY SAW THIS NEXT AGENDA.

UH, ONE OF THE THINGS THAT RUDY HIT ON AS FAR AS ACTIVATING THE PARKS, UH, I WOULD LOVE TO SEE IF OUR PARKS OR OUR RECREATION CENTER ONCE A MONTH OR TWICE A MONTH WOULD GO TO THEIR LOCAL AREA PARK THERE AND DO A GAME.

IT COULD BE A KICKBALL, IT COULD BE BASKETBALL, IT COULD BE WHATEVER.

BUT BECAUSE SOME OF THOSE PARKS ARE, ARE, ARE NOT USED, BUT IF YOU GO AND ENGAGE THE COMMUNITY, KNOCK ON THEIR DOOR, "HEY, I, I ACTUALLY DID IT, SO THAT'S WHY I KNOW IT WORKS." UM, AND HAVE A SIMPLE GAME.

I THINK THAT THAT'S SOMETHING THAT JOHN, IF WE CAN DO OR FIGURE THAT OUT.

IT DOESN'T TAKE MUCH.

IT COULD BE ON A SATURDAY, PROMOTE IT, GET PEOPLE OUT THERE.

IT DOESN'T TAKE LONG.

UH, AND THAT WAY YOU ALSO MIGHT GET INTERVIEW PEOPLE INTO THE REC CENTER THAT WAY.

SO I THINK THAT'S IMPORTANT.

UH, MAYBE WE CAN, UH, TRY TO ACTIVATE OUR PARKS THAT WAY BECAUSE SOME OF THEM DON'T GET USED.

UM, I KNOW THAT THAT'S ONE OF THE, THE NUMBER ONE THINGS THAT I'M DOING.

I DID A TOUR OF THE DISTRICT SIX PARKS AND THEY ARE AWFUL.

UM, YOU KNOW, THE PLAYGROUNDS, AND I WANNA THANK RYAN FOR GET JUMPING ON THAT AND HELP ME WITH SOME PLAYGROUNDS THAT ARE GONNA COME ONLINE.

UM, BUT, YOU KNOW, NOBODY USES THEM BECAUSE THEY LOOK TERRIBLE OR THEY'RE, THEY'RE NOT KEPT, THEY'RE NOT KEPT UP.

AND SO THAT'S WHAT I'VE BEEN FOCUSING ON.

AND I THINK IF WE CAN GET THE REC CENTER'S HELP TO, UH, IT DOES, LIKE I SAID, IT DOESN'T TAKE LONG.

IT COULD BE ONE SATURDAY WHERE WE GO OUT THERE AND PLAY KICKBALL OR WHATEVER THAT PARK HAS, WHAT AMENITY IT HAS, USE IT.

AND, AND I BELIEVE THAT'S, THAT'S ONE OF THE WAYS THAT WE CAN GET PEOPLE BACK INTO OUR PARKS AS WELL.

MR. MCGANN.

WHAT, UM, THE OFFICE OF ARTS AND CULTURE DOES WITH THEIR ARTS ACTIVATE GRANT OR CODE COMPLIANCE DOES WITH THEIR LOVE YOUR NEIGHBORHOOD.

UH, I REALLY APPRECIATED THE OPPORTUNITY TO SPEAK WITH GUIDEPOST AND, AND THAT CRAWFORD PARK WAS ONE OF THE FIVE PARKS CONSIDERED.

I DID WANNA CORRECT ONE THING SINCE THIS IS A MATTER OF PUBLIC RECORD HERE ON SLIDE 19.

IT'S THE SOUTHEAST DIVISION EXPERIENCE, THE MOST CRIMES REPORTED AGAINST PEOPLE AND PROPERTY.

THAT IS NOT THE CASE AS EVIDENCED ON SLIDE 18.

WHILE THE FORMER IS UNFORTUNATELY SEEMINGLY TRUE, THE LATTER IS NOT.

SO IF WE CAN MAKE SURE THAT WE'RE NOT RESPONSIBLE FOR THAT NUMBER.

UM, THE, THE TIMELINESS OF THIS IS REALLY IMPORTANT TO ME.

AS MR. MAJRANO MENTIONED, HE HAD GONE ON A TOUR OF HIS PARKS AND RECS DEPARTMENT, UM, YOU KNOW, FACILITIES AND TOMORROW I'LL BE DOING THE SAME THING.

SO I'M REALLY HAPPY TO HAVE THIS INFORMATION TO KEEP THAT IN MIND WITH YOU, MR. MONDI, AS WE VISIT PLACES LIKE PLEASANT OAKS.

I DID THINK IT WAS VERY INTERESTING, UH, TO HEAR THE COMMENT ABOUT THE CAMERAS BEING 10% EFFECTIVE AS WE WERE JUST HAVING THAT CONVERSATION AND TALKING ABOUT PHYSICAL DETERRENCE POTENTIALLY AS WELL TO THE, THE USAGE OF SOME OF THESE SPACES IN, IN WAYS THAT, THAT PRODUCE CRIME.

UM, SO YEAH, THE PHYSICAL INFRASTRUCTURE, I, I, AGAIN, I FIND THAT VERY FASCINATING.

WHEN IT COMES TO THE COMMENTS THAT MR. KARIMY AND MR. MADRANO MADE ABOUT ACTIVATION OF THE PARKS BEING AN IMPORTANT PART OF PUBLIC SAFETY, THAT'S SOMETHING THAT I'VE BEEN SAYING FOR MANY MONTHS NOW.

UM, AND I THINK IT IS INCREDIBLY IMPORTANT THAT WE EMPOWER OUR NEIGHBORHOOD GROUPS, ESPECIALLY THE FRIENDS OF GROUPS, TO ACTIVATE OUR PARKS.

AND I KNOW IT'S NOT IN THE BUDGET THIS YEAR, BUT IN FUTURE YEARS, I WOULD REALLY ENCOURAGE US TO LOOK AT THINGS LIKE

[01:10:01]

THESE VERY SMALL GRANTS, UM, THAT WE COULD OFFER, YOU KNOW, PARKS ACTIVATE GRANT TO OUR FRIENDS OF GROUPS FOR $500 OR $1,000 TO GO OUT AND DO THE KIND OF THINGS THAT MR. MEDRANO WAS TALKING ABOUT, BUT HAVE THOSE BE COMMUNITY DRIVEN AND HAVE THEM TAKE OWNERSHIP OF THOSE SPACES AND THOSE ACTIVATIONS TO GET PEOPLE CONNECTED TO THE PARKS.

WE'VE BEEN DOING A LOT OF THINGS LIKE THAT IN DISTRICT FIVE RECENTLY WITH THE SUPPORT OF MAYOR PRO TEMPEST'S OFFICE.

WE APPRECIATE THAT.

WE CAN SEE THE DIFFERENCE, UM, IN THE WAY PEOPLE ARE USING OUR PARKS, THE WAY THEY'RE COMING TOGETHER BEING OUTDOORS.

AND THAT COMMUNITY CONNECTIVITY WILL RESULT IN MORE REPORTS WHEN THE PARKS ARE BEING MISUSED, WHICH I KNOW PUBLIC SAFETY TEAM HARPS ON ALL THE TIME.

IF IT'S GOING ON IN THE PARK, WE NEED PEOPLE CALLING 911, WE NEED PEOPLE, YOU KNOW, GETTING THESE REPORTS.

IF YOU HAVE FOLKS CONNECTED AND CARING FOR THEIR PARK, IT WILL RESULT IN BOTH OF THOSE THINGS, A REDUCTION IN THAT ACTIVITY AND A STRONGER SENSE OF REPORTING WHEN IT DOES OCCUR BECAUSE PEOPLE FEEL MORE CONNECTED TO EACH OTHER AS A COMMUNITY AND TO THE SPACE THEY INHABIT.

SO JUST WANTED TO MAKE THOSE COMMENTS.

THANK YOU SO MUCH.

UH, THANK YOU, MR. PRESIDENT.

YEAH, I, I ABSOLUTELY AGREE WITH, UH ABOUT ACTIVATING OUR PARKS HELP SAFETY, RIGHT? 'CAUSE WE GOT PEOPLE OUT THERE VISIBLY.

BUT RIGHT NOW WE'VE ALREADY FALLEN INTO THAT FALLBACK TIME, WHICH MEANS THAT OUR PARKS ARE DARK ABOUT 5:45 NOW.

IF YOU HAVEN'T BEEN OUTSIDE, THEY'RE, IT'S DARK UNLESS A USER RENTS OUT A FIELD OR, OR WE DO, WE ACTIVATE THE PARK SOMEHOW, THE LIGHTS ARE ON.

IF NOT, MAJORITY OF OUR PARKS ARE DARK.

SO GETTING TO THAT, WE GOTTA FIGURE OUT HOW TO LIGHT THOSE PARKS UP DURING THIS TIME.

I KNOW THAT'S A LOT OF INFRASTRUCTURE AND A LOT OF MONEY THAT WOULD BE TRYING TO FIGURE THAT OUT.

BUT WHEN WE DO THAT, WE ACTIVATE OUR PARKS, WE ACTIVATE OUR FIELDS AND, AND, AND ET CETERA.

I KNOW FIELD TIME IS COMING TO CLOSE TOO, THE SEASON'S ENDING.

UM, BUT THAT HELPS US.

UM, BUT ACTIVATING OUR PARK, I COULDN'T AGREE WITH THEM MORE ABOUT THAT.

DPD HAS AN UNLIMITED BUDGET.

THEY CAN COME TO OUR PARKS AND I'LL SAY THAT OUT LOUD.

THEY GOT UNLIMITED BUDGETS AND THEY GET 55% OF OUR, OUR CITY BUDGET.

SO THEY, THEY GOT OVERTIME.

THEY CAN SPEND MORE TIME IN OUR PARKS AND DRIVE AROUND AND, AND VISIT THEM, ESPECIALLY AT NIGHT.

I KNOW FRIDAY, SATURDAY, THEY'RE, OUR CARS ARE PRIORITY FOUR AND THEY HAVE PRIORITY ONES.

UH, BUT IF WE DON'T GET MORE EYES IN OUR PARKS AND, AND PEOPLE VISITING AND LIGHTING THEM UP, YOU KNOW, WE SAW A BIG INCIDENT THAT HAPPENED THIS PAST WEEKEND THAT COULD HAPPEN AT ONE OF OUR PARKS.

AND, AND MOSTLY LOOKING BACK AT BALKAN LAKE BECAUSE THAT'S WHERE PEOPLE KIND OF, FOR SOME REASON, THEY LOVE HANGING OUT AT FALKMAN LAKE.

IT MUST BE A GREAT PARK TO HANG OUT AT NIGHT.

UM, BUT JUST STUFF LIKE THAT.

BUT GETTING TO THIS DATA ON PAGE 18, THIS, THIS, THIS IS ABSOLUTELY WRONG BECAUSE THIS IS OVERTAKING, OVERTAKING THE DATA FROM YOUR DISTRICT AND NOT OUR PARKS.

KEESE PARK, IT'S A DISTRICT, UM, SORRY, DISTRICT SOUTHWEST, IT DOESN'T HAVE 11,536 CA - UH, INCIDENTS THERE.

SO OUR PUBLIC LOOKING AT DATA SAYS, OH, KEESE PARK, WE GOT KEYS PARKWAY HAS 11,536 DATA.

UNLESS THEY REALIZE THAT THIS IS THE DATA FOR THE WHOLE DISTRICT, FOR THE WHOLE CENTRAL, FOR THE WHOLE...

AND FAIR OAKS IS IN HERE.

FAIR OAKS WAS MENTIONED EARLIER, THAT'S NORTHEAST, UH, WHICH IS THE LARGEST HERE, 12,574.

SO WHEN WE'RE TALKING ABOUT DATA, CRIME DATA, AND THEN WE'RE TALKING ABOUT HOW WE FIGURE OUT THIS NUMBER AND WE'RE TALKING ABOUT FAIR OAKS, IT SEEMS LIKE WE'RE TALKING ABOUT FAIR OAKS.

AND I, AND I UNDERSTAND IT.

I'M HOPING OUR PUBLIC DOES, THAT'S WHY I'M BRINGING IT UP.

IF WE'RE GONNA DO A STUDY LIKE THIS, WE SHOULD GET DOWN TO WHAT'S GOING ON IN KEESE PARK, WHAT PART OF KEESE PARK ARE WE TALKING ABOUT, FAIR OAKS, UM, COTTONWOOD, BACHMAN.

IS IT BACHMAN? IS IT THE NORTH SIDE OR SOUTH, THE EAST SIDE? AND JUST GET DOWN INTO THE, YOU KNOW, IF WE'RE GONNA PRESENT DATA, WE HAVE TO COME UP WITH THE ACTUAL WHERE IT'S HAPPENING, WHAT'S HAPPENING, AND ARE THE COSTS INITIATED IN THE PARK? BECAUSE SOMETIMES WE HAVE A CALL AND IT JUST HAPPENS TO END UP IN OUR PARK, RIGHT? WE'VE HAD INCIDENTS LIKE THAT HAPPEN IN DIFFERENT PARKS.

SO JUST WANT TO THINK ABOUT, I THINK I'M OUT OF TIME.

UH, I'LL, I'LL BE BACK AFTER MR. RUDY.

THANK YOU, MR. PRESIDENT.

UH, BACK TO WHAT DIRECTOR JENKINS SAID, DPD BEING A CORNERSTONE OF OUR PUBLIC SAFETY AND ALL, IN, IN ALL OF OUR SPACES, IT, WE, WE HAVE TO ATTACK THIS STUFF HEAD ON AND, AND HONESTLY, UH, IN, IN AN OPEN DIALOGUE, AND WE GOTTA WORK BACKWARDS FROM A SOLUTION.

AND, AND, AND THE SOLUTION, IN MY OPINION, IS, IS LOOK AT SOME OF THE DATA.

LET'S LEAD WITH DATA, LET'S LEAD WITH INFORMATION.

UH, SEPTEMBER 2025, UH, A CITY

[01:15:01]

MEMO CAME OUT THAT RANKED OUR DEPARTMENT, OUR DPD, 12TH OUT OF 24 REGIONAL CITIES IN FIRST RESPONDER BASE SALARY, 12TH.

BUT THEY SPIN THAT AND SAY, "WE'RE A REGIONAL LEADER IN BASE COMPENSATION." THAT'S A MATH GAME THAT'S NOT TRUE.

WE NEED TO LOOK AT THE CITY MANAGER AND ASK WHY THAT THERE'S GAMES BEING PLAYED.

THE WAY THEY TURN THIS INTO A REGIONAL LEADER IN COMPENSATION IS THEY ADD UP COMPENSATION THAT NOT EVERYONE QUALIFIES FOR THINGS LIKE EDUCATION PAY, BILING - SO IF YOU HAVE A DEGREE, BILINGUAL PAY, AGAIN, IF YOU SPEAK SPANISH, UH, EXTRA CERTIFICATION PAY.

THESE ARE LEGITIMATE FORMS OF COM- COMPENSATION, BUT NOT EVERY OFFICER OUT THERE QUALIFIES FOR THEM.

AND EVEN WHEN THEY DO, THEY DON'T GO TOWARDS THEIR PENSION.

THIS RIGHT HERE IS THE ROOT OF OUR PROBLEM.

IF WE'RE GOING TO ATTACK THIS HEAD ON, WE NEED TO GO DIRECTLY AND HAVE THESE HONEST CONVERSATIONS.

WHY ARE WE 12TH? WHY ARE YOU TELLING US WE'RE THIRD OR A REGIONAL LEADER? WHY ARE WE NOT ALL FIGHTING FOR HIGHER COMPENSATION? WHY CAN'T DALLAS PD GET PAID IN THE TOP TWO? WHY? UNTIL WE GET THERE, WE'RE GONNA STRUGGLE WITH RETENTION AND, UM, RESPONSE TIMES AND THINGS THAT WE FEEL AS CITIZENS.

SO MY CHALLENGE TO ALL OF US, LET'S STORM CITY HALL AND GO FIND OUT WHY THE CITY MANAGER'S PLAYING GAMES WITH US.

WHY IS THERE NO CONTRACT? AND LET'S GET THOSE THINGS IN PLACE, BECAUSE THAT'S HOW WE'RE GONNA IMPROVE OUR PUBLIC SAFETY ALSO.

THANK YOU, MR. MR. I'M BACK.

FIRST AND FOREMOST, WE SHOULD NOT STORM IT.

WE SHOULD WALK IN AND HAVE A CONVERSATION.

IF YOU DON'T DISAGREE WITH ME ON THAT TERM, WE SHOULD JUST WALK IN.

BUT YOU'RE ABSOLUTELY RIGHT.

AND AGAIN, I, AND I'M JUST GONNA...

AND, AND I DON'T WANNA HARP THIS BECAUSE I JUST, I, WHEN I SEE DATA AND IT POINTS FINGERS AT OUR, THAT, YOU KNOW, THAT IT SHOW THAT WE'RE, WE GOT 12,000 INCIDENTS AT, AT, OR 7,000 AT CRAWFORD, BECAUSE IF YOU THINK ABOUT CRAWFORD WHERE IT'S LOCATED AND THEN NORTH CENTRAL, EVEN THOUGH WE DON'T HAVE A PARK THERE, BUT IT STILL TALKS ABOUT NORTH CENTRAL, SEEMS LIKE OUR PARKS ARE, WHEN WE'RE FACING A PARKS DATA INFORMATION, WE'RE SAYING THIS IS WHAT WE HAVE AT OUR PARKS.

SO WE NEED TO GET THAT DATA FINE TUNED AND FIGURED OUT.

AND NOT ONLY THE MAIN...

THESE ARE, THESE ARE SIX MAIN PARKS THAT WE HAVE, BIG PARKS, FOUR COMPLEX ON THAT.

BUT WE GOT OTHER PARKS LIKE, YOU KNOW, FOUNDERS PARK THAT HAS, YOU KNOW, PEOPLE THAT HANG OUT THERE FROM DOWNTOWN, HANG OUT THERE AT NIGHT.

WE HAVE OTHER PARKS IN DISTRICT 12 AND JUST YOU CAN GET DOWN TO THE NITTY GRITTY ON THIS.

I KNOW WE CAN GET DOWN RIGHT INTO IT ABOUT SAFETY.

AND I'M NOT SAYING THERE'S, THEY'RE UNSAFE.

I'M JUST SAYING THERE'S INCIDENTS THERE.

I, I, I THINK OUR PARKS ARE PRETTY SAFE, TO BE HONEST.

OVERALL, WE HAVE SOME OF THE SAFEST PARKS AND I'LL SAY THAT, AND THAT'S WHY THIS DATA UPSETS ME BECAUSE WE HAVE 120 INCIDENTS.

IT WAS LIKE WE'RE TALKING ABOUT KEYS AND WE'RE TALKING ABOUT SAM AND GRAND AND WE'RE TALKING ABOUT CRAWFORD WHEN MAYBE WE ONLY HAVE 100 INCIDENTS THE WHOLE YEAR, OR IF THAT, THAT ARE OUR FAULT, RIGHT? AND MOST OF IT IS DOGS ON A LEASH, MAYBE SOMEBODY'S SMOKING, MAYBE SOMEBODY'S, YOU KNOW, CONSUMING ALCOHOL OR POSSESSION OF ALCOHOL BECAUSE THAT'S THE LAW, YOU KNOW, BUT IT'S NOT OVERALL A BAD TREND.

SO JUST SOMETHING TO THINK ABOUT WHEN WE PRESENT THESE NUMBERS, ESPECIALLY WHEN WE GOT A PUBLIC FORUM AND WE'RE, WE'RE TALKING ABOUT 12,000 INCIDENTS IN OUR, IN OUR AREA.

SO JUST ONLY FOR NEXT TIME.

MR. MARK, I JUST WANNA, UH...

I KNOW THAT THIS, UH, THIS CHART, IT, IT WAS BASICALLY AS, AS YOU MENTIONED, IT, IT'S BASICALLY TALKING ABOUT THE DPD HAS ALL THE DIFFERENT PATROL DIVISIONS AND HOW TO CAPTURE THAT DATA.

SO WE'RE JUST SHOWING THE AREAS.

BUT WHAT WE'LL DO IS, WHEN WE GET READY TO BRING BACK THE BRIEFING RELATED TO OUR OVERALL PARK SECURITY, SECURITY PLAN, WE'LL MAKE SURE WE HAVE A MORE UPDATED SLIDE IN THERE TO KIND OF AT LEAST DO A SAMPLING OF SOME OF OUR REAL DATA ON, UH, ON SECURITY CRIME ISSUES.

THAT'S WHAT WE'LL DO FOR OUR NEXT UPDATE TO YOU ALL.

MOVE TO OUR NEXT BRIEFING.

THIS WILL BE MORE OF A STRATEGIC UPDATE BECAUSE A LOT OF YOU ALL BROUGHT US SOME GOOD THINGS TODAY AND I WANNA MAKE SURE THAT WE BRING IT BACK MORE FROM THE STRATEGIC, UH, DOCUMENT THAT WE HAVE.

THANK YOU, SIR.

MR. WOOD? JUST, UH, ONE LAST QUICK, UM, REQUEST IS WHEN WE...

THE COUNCIL GETS...

IF SOMETHING HAPPENS IN THE COUNCIL DISTRICT OR IN THE CITY, THEY GET A NOTIFICATION OF A CRIME OR SOMEBODY SHOT OR FOUND DEAD, UM, OR WHATEVER, BUT IT'S HAPPENING.

BUT WHEN SOMETHING HAPPENS IN OUR PARKS, WE DON'T GET ANY KIND OF NOTIFICATION.

WE HEAR IT JUST LIKE IN EVERY OTHER JOKE YOU PUBLIC.

IT WOULD BE NICE TO GET IN THAT SAME DISTRIBUTION OF IF SOMETHING HAPPENS IN OUR PARKS THAT THE PARK PERSON IS ACTUALLY, UM, WITH THAT INFORMATION BECAUSE IT GIVES US KNOWLEDGE IS POWER AND IT GIVES US THE OPPORTUNITY TO

[01:20:01]

HELP OUR CONSTITUENTS.

OH, THAT WAS TWO PEOPLE THAT KNEW EACH OTHER IF WE KNEW A LITTLE BIT OF BASIC, YOU KNOW, UM, SOLVE OR ANSWER QUESTIONS FOR THE COMMUNITY QUICKER.

SO THAT WOULD BE MY ONE REQUEST THAT WE GET THAT INFORMATION, UM, TO RESPECTIVE BOARD MEMBERS.

THANK YOU, MR. WARD.

THANK YOU FOR GREAT DISCUSSION.

SAFETY AND SECURITY IS CRITICAL FOR THE PARKS AND SEEMS, UH, IN SOME GREAT STEPS.

I APPRECIATE THAT BRIEFING.

WITH THAT, WE

[VII.8. Park and Recreation Department Quarterly Goals and Accomplishments – Ryan O’Connor, Senior Deputy Director]

UH, GOOD MORNING, MR. PRESIDENT.

UH, JOINED BY ROBIN.

THEY WILL BE, UH, TAKING THROUGH A VERY SHORT, UH, SLIDE DECK AND THEN WE'LL BE AGAIN SHOWING, UH, SOME NAVIGATION ON OUR DASHBOARD.

BUT JUST, UH, BY WAY OF REMINDER, SO THIS BOARD, UH, LATE LAST YEAR PROVIDED SOME KIND OF POLICY DIRECTION, UH, IN FOUR CATEGORIES.

SO THEN OF COURSE WE CAME BACK EARLIER THIS YEAR AND DEFINED SOME GOALS THE BOARD AGREED TO, AND THEN STAFF DEVELOPED SOME TACTICS AND STRATEGIES THAT WE HAVE BEEN WORKING TO IMPLEMENT, UM, OVER THE COURSE OF THE YEAR.

SO WE CONTINUE TO MAKE PROGRESS, WE'VE CONTINUED TO TRACK PROGRESS.

WE WANT TO PROVIDE YOU A VERY QUICK SLIDE DECK UPDATE WITH SOME OF THAT INFORMATION, AND THEN JOHNNY, UH, WILL WALK YOU THROUGH THE DASHBOARD SO THAT YOU CAN CONTINUE TO PERUSE IT AT YOUR LEISURE.

SO WITH THAT, I'LL HAND IT OFF TO ROB.

ALL RIGHT.

UM, AS RYAN SAID, WE'LL GO THROUGH THE BACKGROUND.

THIS IS GONNA BE VERY SIMILAR IN STRUCTURE TO THE, UH, BRIEFING THAT WE PROVIDED YOU THREE MONTHS AGO ON OUR Q3, UH, ACCOMPLISHMENTS.

SO WE'LL HIT THOSE PRIORITY AREAS, GIVE YOU THE CURRENT STATUS, UH, HIGHLIGHT OF SOME, UH, INDIVIDUAL ACCOMPLISHMENTS AND OUR NEXT STEPS.

AS RYAN SAID, YOU KNOW, IN OUR 2016 COMPREHENSIVE PLAN, GOALS AND STRATEGIES HAVE LARGELY BEEN COMPLETED, UM, AT THE BOARD RETREAT IN, UH, DECEMBER OF LAST YEAR.

UH, WE SET PRIORITIES AND THEN YOU WERE BRIEFED ON THOSE IN JANUARY.

AND, UH, AFTER THAT, OUR COMPREHENSIVE PLAN, UH, WORK STARTED IN MARCH, AND THIS IS GOING TO IDENTIFY THOSE MORE LONG RANGE PLANS, GOALS AND STRATEGIES THAT WE WILL BE WORKING ON OVER THE NEXT SEVEN TO 10 YEARS.

UH, ONE THING TO NOTE IS WE CHANGED OUR REPORTING, UM, ON THESE STRATEGIES, UM, AND ACCOMPLISHMENTS FROM, UH, A CALENDAR YEAR TO THE FISCAL YEAR.

AND WE BRIEFED YOU LAST TIME IN JUNE ON OUR Q3, UH, ACCOMPLI- ACCOMPLISHMENT.

NEXT SLIDE ARE...

WE HAVE FOUR, UH, PRIORITY FOCUS AREAS, OPERATIONAL EFFECTIVENESS, LONG RANGE PLANNING, FINANCIAL SUSTAINABILITY, AND CUSTOMER EXPERIENCE.

AND OF COURSE EACH OF, EACH OF THOSE, YOU ALL SET THE, UH, THE BIG GOALS FOR THAT, AND THEN THE STAFF COMES BACK AND WE DEVELOP THE OBJECTIVE, STRATEGIES AND TACTICS, UH, OF HOW TO ACCOMPLISH THOSE GOALS.

AND THAT, THAT'S WHAT WE REPORT ON TO YOU QUARTERLY.

FOR FISCAL SUSTAINABILITY, UH, TIER PRICING FOR SUMMER CAMP AND AFTER SCHOOL PROGRAMS WERE DEVELOPED, AS WELL AS PARTICIPATION MINIMUMS ESTABLISHED FOR CITYWIDE WEAR SPORTS TO MAXIMIZE REVENUE.

SO OUR CURRENT STATUS IN, UH, Q3, WE HAD ACHIEVED 52% OF ALL OF OUR, UH, TACTICS AND STRATEGIES.

UH, WE ARE NOW, UH, SITTING AT 71%.

WE'VE MADE GOOD PROGRESS IN ALL FOUR OF THE STRATEGIC AREAS.

AND JUST TO REMIND YOU, WHILE WE ARE IN Q4 OF THE FISCAL YEAR, UM, MANY OF THESE STRATEGIES EXTEND THROUGH TO THE END OF THE CALENDAR YEAR.

SO, UH, WE ARE TECHNICALLY ONE THIRD OR TWO, THREE FOURTHS DONE WITH THOSE, SO 75%.

SO WE'RE RIGHT IN KIND OF IN THE RANGE OF, OF COMPLETING THOSE BECAUSE WHEN THESE WERE VERY FIRST SET, THEY WERE SET FOR THE CALENDAR YEAR.

OKAY, UH, THIS IS JUST TO HA - TO GO, GO BACK TO Q3.

THESE WERE OUR MAIN ACCOMPLISHMENTS, WHICH YOU HAD BEEN BRIEFED ON BEFORE.

WE TRIED TO PICK, UM, SOME OF THE HIGHLIGHTS FROM EACH OF THE PRIORITY AREAS.

THEN WE CAN GO TO THE NEXT SLIDE AND TALK ABOUT OUR Q4 ACCOMPLISHMENTS.

SO WE'VE COMPLETED THE WORK ORDER TRAINING FOR THE NEW CARTOGRAPH SYSTEM FOR THE PMO STAFF, THAT'S UNDER OPERATIONAL EFFICIENCY.

UM, THE COMPREHENSIVE PLAN, UH, INITIATED THE PUBLIC ENGAGEMENT PHASE.

UM, THAT'S OUR LONG RANGE PLANNING CATEGORY.

AND ALONG WITH THAT WAS THE SIGNATURE AND NEW EVENTS ESTABLISHED FOR FAIR PARK FOR LONG RANGE PLANNING.

[01:25:01]

THIS ALLOWS US TO COLLECT MORE REVENUE WITHOUT ANY EXTRA EXPENSE BY MAXIMIZING AND ENSURING THAT THE PROGRAMS THAT WE HAVE ARE BEING FILLED TO A HIGHER CAPACITY, UM, SO THAT IT, IT MAKES THEM, UH, MORE EFFICIENT WHEN YOU LOOK AT THE STAFF TIME AND THE EFFORT TO, TO CONDUCT THEM.

AND THEN ON THE CUSTOMER EXPERIENCE, OUR STRATEGIC MARKETING COMMUNICATIONS PLAN HAS BEEN COMPLETED AND WE WILL SHORTLY BE BRIEFING, UH, THE MARKETING AD HOC WHEN, UH, WHEN WE GET THAT NEXT MEETING SCHEDULED.

SO I WILL TURN IT OVER NOW TO JOHNNY FOR HIS, THE DASHBOARD, UM, DEMONSTRATION.

IT IS THE SAME, SAME DASHBOARD THAT YOU'VE SEEN BEFORE, UM, BUT I KNOW IF YOU'RE NOT IN IT EVERY DAY, IT'S, UH, YOU MIGHT NEED A REFRESHER ON WHAT IT COVERS AND HE, HE'LL WALK YOU THROUGH THE HIGH LEVEL, UM, OF HOW TO ACCESS THAT.

GOOD MORNING.

I'M JOHNNY LANG WITH, UH, PARTNERSHIP AND REVENUE.

SO YEAH, WE CREATED THIS, UH, TOOL TO MONITOR AND TRACK UH, MADE FOR THE BOARD PRIORITY.

SO I'LL BE DEMONSTRATING, UM, HOW PARKER MEMBER CAN UTILIZE THIS DASHBOARD TOO.

UH, BUT BEFORE WE GET STARTED, IN ORDER TO, UH, VIEW THIS DASHBOARD, YOUR PERSONAL DEVICE, YOU WILL NEED TO ACCESS CITI SERVER THROUGH OKTA.

THIS IS THE SAME AS LAST TIME.

WE WILL SEND OUT INSTRUCTIONS ON HOW TO DO SO.

UM, SO YES, I HAVE DONE THIS BEFORE, UH, DEMOED THIS BEFORE, SO HOPEFULLY THIS WILL BE A QUICK, UH, REFRESHER.

SO LOOKING AT THIS REPORT, AT THE VERY TOP, WE CAN SEE THAT WE ARE IN Q4 AND OUR OVERALL PROGRESS IS 71%.

RIGHT BELOW WE HAVE THREE COMPONENTS HERE.

WE HAVE TWO VISUALS HERE, AND AT THE BOTTOM WE HAVE A TABLE LISTING ALL THE MEASURES THAT STAFF HAVE BEEN WORKING.

IN THAT TABLE, WE CAN SEE THE GOAL, OBJECTIVE, STRATEGY RELATED TO A SPECIFIC MEASURE, UM, OR TACTIC AND RECENT UPDATE, THE TARGET, UH, DEADLINE, PRIORITY, PROGRESS, STATUS.

GOING BACK UP, UM, LOOKING AT THE LEFT VISUAL, UM, SHOWS THE PROGRESS MADE FOR EACH PRIORITY ALONG WITH THIS DELTA.

SO HOW YOU WOULD READ THIS, UH, FOR EXAMPLE, FOR OPERATIONAL EFFECTIVENESS, WE HAVE MADE 80% PROGRESS ON OUR TASK, WHICH IS A 15% INCREASE FROM LAST QUARTER.

THE VISUAL TO THE RIGHT, UM, SHOWS THE MEASURE BROKEN DOWN BY STATUS, UH, WHETHER THEY HAVE NOT STARTED, OR IN PROGRESS, ALMOST DONE, OR COMPLETED FOR EACH OF THE, UH, CATEGORIES.

IF YOU LOOK AT THE BOTTOM RIGHT OF THE VISUAL, YOU CAN SEE 113, AND THAT IS THE NUMBER OF, UH, MEASURES OR ACTION ITEMS THAT STAFF ARE WORKING ON TO ADVANCE PRIORITIES.

THAT BEING SAID, PART REMEMBER TO HAVE 113 ITEMS THAT YOU CAN REVIEW, AND YOU CAN SCROLL DOWN AND SEE ALL 113 AT THE BOTTOM.

BUT I KNOW IT CAN BE A LITTLE OVERWHELMING.

THERE'S A...

BECAUSE IT'S SHOWING EVERYTHING ALL AT ONCE.

BUT, UM, YOU CAN, UM, VIEW THIS, UH, BY PIECEMEAL, SO IT'S EASIER TO, UH, DIGEST.

SO JUST GOING BACK TO THE TOP, SAY THAT YOU WANT TO VIEW ONLY THE MEASURES IN THE FINANCIAL SUSTAINABILITY CATEGORY.

ALL YOU HAVE TO DO IS CLICK ON IT, DASHBOARD INTERACTIVE, AND IT WILL FILTER OUT, UM, THE REPORT.

AND IF YOU CAN SEE THAT FROM 113 NOW HAS BEEN REDUCED TO...

AND THOSE 21 MEASURES WILL BE AT THE BOTTOM FOR YOU.

UM, IF YOU WANT TO SEE THE UPDATES MADE TO A SPECIFIC MEASURE, ALL YOU HAVE TO DO IS, UM, HOVER OVER A PROGRESS BAR, AND A POP-UP WILL APPEAR, AND YOU CAN SEE THE PROGRESS THAT STAFF HAVE MADE, UM, EACH QUARTER UP UNTIL NOW.

HERE, HERE'S, UH, ANOTHER EXAMPLE, UM, OF THE UPDATES, UM, OF THE QUARTERLY UPDATES.

YOU CAN ALSO CONTINUE TO DRILL INTO THE REPORT, UM, BY SELECTING A SPECIFIC STATUS.

SO IF WE WANTED TO SEE, UM, YOU KNOW, WHAT ARE THE MEASURES THAT ARE ALMOST COMPLETED IN THIS CATEGORY, WE CAN JUST SIMPLY CLICK ON IT AND WE'LL FILTER OUT THOSE TWO, UH, ROWS AT THE VERY BOTTOM.

SAME THING AGAIN, YOU CAN HOVER OVER THE, UH, UM, THE BAR AND SEE WHAT, UH, PROGRESS WE HAVE MADE.

UM, SO THAT'S HOW YOU USE IT.

UM,

[01:30:01]

SO TO UNFILTERED AND TO GO BACK, YOU CAN UNCLICK, CLICK OR THERE IS A, A, UM, BUTTON BOTTOM LEFT, KIND OF SMALL WHERE YOU CAN RESET THE DASHBOARD BACK TO THE ORIGINAL VIEW.

UM, SO THAT'S PRETTY MUCH IT.

SO AS YOU ARE REVIEWING THE COMMENTS AND UPDATES FOR EACH OF THE MEASURE, AND IF YOU FEEL LIKE YOU NEED MORE DETAILS, PLEASE LET US KNOW AND WE CAN PROVIDE YOU, UH, BUT YEAH, FEEL FREE, ONCE YOU GET IN THERE, FEEL FREE TO START CLICKING ON STUFF YOU CAN.

UM, THAT'S IT FOR ME.

WE GO BACK TO THE FINAL SLIDE OF THE.

ALL RIGHT, SO OUR NEXT STEPS, WE WILL, UM, WE WILL RE-EMAIL OUT THE DASHBOARD LINK AND INSTRUCTIONS TO EVERYONE JUST AS A REFRESHER.

AND WE WILL CONTINUE TO TRACK PROGRESS.

UH, WE EXPECT TO BRING YOU BACK A UPDATE IN JANUARY OF 2027, WHICH WILL BE Q1 OF THIS FISCAL YEAR, BUT THIS IS THE POINT WHERE WE WILL BE APPROACHING COMPLETING A MAJORITY OF THE TASKS.

ALTHOUGH SOME OF THESE, IT'S, IT'S NOT LIKE AT THE END OF THE YEAR WE CLOSE THE BOOK, UM, WE'RE 100% DONE AND WE OPEN UP A NEW ONE WITH 100%, UM, OF ACTIVITIES TO DO.

A LOT OF THESE THINGS CARRY FORWARD.

UH, THESE ARE CONTINUING, UM, INITIATIVES AND CONTINUING THINGS THAT WE WILL REPORT PROGRESS ON.

UM, SO WE'LL HAVE THAT UPDATE FOR YOU IN JANUARY.

UM, WE HOPE THAT IN SPRING, LATE SPRING, MAYBE EARLY SUMMER OF 2027, WE'LL BE, UM, COMPLETING OUR COMPREHENSIVE PLAN WORK AND WE'LL BE BRINGING THOSE, UH, THE NEW GOALS AND OBJECTIVES THAT WE WILL BE TRACKING AND THE NEW STRATEGIES, UH, TO YOU FOR APPROVAL.

AND THEN ONCE THAT IS DONE, WE WILL CONTINUE ON IN TRACKING OUR PROGRESS AND BRINGING YOU REGULAR REPORTS.

SO, UH, THAT'S THE END OF THE PRESENTATION IF YOU HAVE ANY QUESTIONS.

YEAH, JUST TO REEMPHASIZE VERY QUICKLY ROBIN'S POINT, UH, A LOT OF THESE GOALS ARE, SOME OF THEM ARE SOME- SOMEWHAT, UH, EASIER TO COMPLETE WITHIN A, WITHIN A YEAR.

OTHERS ARE A LITTLE MORE AMBITIOUS AND WILL REQUIRE ADDITIONAL TIME, BUT WE WILL CONTINUE TO, UH, WORK TO IMPLEMENT THESE STRATEGIES AND TACTICS.

MEANWHILE, AS ROBIN JUST DESCRIBED, WE'LL BE CONTINUING TO WORK ON THE COMP PLAN, WHICH WILL IDENTIFY NEW GOALS AND TACTICS THAT WE WILL BE, UH, CARRYING FORWARD NEXT YEAR.

UH, YES, THANK YOU SIR.

THANK YOU, MR. PRESIDENT.

UM, WHY DO YOU THINK THE CUSTOMER EXPERIENCE IS SO LOW OUT OF THE FOUR KEY FACTORS? UM, ACTUALLY I THINK I CAN, I CAN TELL YOU, I CAN TAKE RESPONSIBILITY FOR WHY THAT ONE IS SO LOW ACTUALLY.

UM, WE'VE BEEN LOOKING AT DEVELOPING A NEW CUSTOMER FEEDBACK SYSTEM JUST IN GENERAL FOR THE DEPARTMENT AND IT'S JUST BEEN AN INITIATIVE THAT WE, UM, OR THAT I AND MY TEAM WERE, WE'RE A LITTLE BEHIND GETTING THAT OFF THE GROUND, BUT THAT, THAT HAS A LOT OF TACTICS IN IT.

UM, SO IT'S ONE, IT'S ONE, UH, GOAL, BUT IT HAS MANY TACTICS THAT ARE, UH, BRINGING THAT PERCENTAGE DOWN.

BUT THAT'S SOMETHING THAT WE'RE, WE'RE STILL GONNA BE WORKING ON.

SO I THINK THAT'S PROBABLY, ACCOUNTS FOR THAT HAVING A LOWER PERCENTAGE THAN THE OTHERS.

AND THE REASON I SAY THAT, BECAUSE REALLY WE THINK ABOUT BETWEEN HERE AND JANUARY 31ST, WHICH IS THE END OF THIS QUARTER, RIGHT? IT'S, IT'S TECHNICALLY, IF WE'RE LOOKING AT IT THAT WAY, THERE'S ONLY ABOUT 56 WORKING DAYS IN THAT BECAUSE YOU GOT HOLIDAYS AND, AND, UH, AND WEEKENDS, RIGHT? SO ABOUT 56 WORKING DAYS IN THAT.

UM, SO YOU THINK WE'LL HAVE IT UP AND RUNNING BY THEN OR HOW, HOW ARE WE GONNA START? ARE WE TALKING, WHEN YOU SAY CUSTOMER EXPERIENCE, ARE YOU ASKING, ARE YOU HAVING SURVEYS SENT OUT OR ARE YOU TALKING ABOUT DO YOU KIND OF GET YOUR POLLING FROM HOW THE REC CENTER STAFF FEELS THEY DID OR WHERE, WHERE'S, WHERE'S THE CUSTOMER, ARE WE GETTING THAT DATA? IT'S, IT'S MORE, UM, IT, YOU KNOW, WE DON'T EXPECT TO FINISH THAT ONE BY THE END OF THIS YEAR.

THAT ONE'S GONNA ROLL OVER.

IT'S GONNA BE MORE LONGER TERM.

WE HAD EXPLORED SOME DIFFERENT FEEDBACK SYSTEMS. ONE OF THEM WE MIGHT REMEMBER WAS THE REAL TIME FEEDBACK, UM, APP SYSTEM, UM, THAT WAS IN PLACE FOR A WHILE.

UM, WE HAVE, WE HAVE A VARIETY OF, OF FEEDBACK MECHANISMS THAT WE USE, SUCH AS SURVEYS WHEN PROGRAMS ARE OVER, UM, YOU KNOW, CUSTOMER COMMENT CALLS.

THIS IS MORE TRYING TO, UM, BRING ALL OF THOSE FEEDBACK SYSTEMS IN AND HAVE A COORDINATED SYSTEM OF HOW WE REGULARLY SOLICIT FEEDBACK ON OUR SERVICES.

SO, UH, THAT'S NOT TO SAY THAT THOSE, UH, ACTIONS AREN'T HAPPENING IN KIND OF A PIECEMEAL WAY ACROSS THE DEPARTMENT.

THIS IS MORE OF A, A COORDINATED EFFORT TO, UH, DO THAT IN A MORE STRATEGIC WAY.

[01:35:02]

I APPRECIATE THAT.

AND THEN, UH, THE LAST, THE LAST THING I WOULD SAY, IF OUR REC CENTERS COULD HAVE A QR CODE WHERE PEOPLE CAN GIVE US FEEDBACK INSTANTLY, YOU KNOW, THERE'S A LOT OF PLACES YOU WALK IN OUT AND THERE'S A RESTROOM QR CODE AND YOU CAN SCAN THIS RESTROOM, HOW DOES THIS RESTROOM LOOK, RIGHT? AND, AND IT SHOOTS YOU AN EMAIL, THE, THE MANAGER ON, ON DUTY OR WHOEVER TELLS YOU HOW YOUR RESTROOM LOOKS AND THEN HOW DOES THE BUILDING FEEL, HOW, YOU KNOW, KIND OF STUFF.

IT'S SOMETHING YOU SHOULD THINK ABOUT TRYING TO BUILD INSIDE OUR REC CENTERS.

AND I JUST, I'M NOT PICKING ON REC CENTERS, BUT I THINK BECAUSE WHEN YOU THINK ABOUT THAT CUSTOMER EXPERIENCE, AND WE TALKED ABOUT THIS WITH, WITH EVERYTHING THAT WE DO, OUR CUSTOMERS COME TO US IF THEY FEEL A CERTAIN WAY, RIGHT? AND THEY'LL KEEP BUYING AND BEING IN OUR SERVICES IF WE TREAT THEM A CERTAIN WAY.

SO JUST THINKING ABOUT THAT CUSTOMER EXPERIENCE, HOW DID THEY FEEL USING THE RESTROOM? HOW DID THEY FEEL WALKING IN THE BUILDING? HOW DID THE BUILDING LOOK, HOW DID WE PRESENT WHEN YOU GO TO, WHEN YOU GO TO FAIR PARK NOW, YOU KNOW, I TALK, I TALK, HEY, LOOK GREAT.

THEY DID, YOU KNOW, WHAT, WHAT Y'ALL DO? WELL, WE JUST, WE POWER WASHED THE BUILDING, RIGHT? YOU KNOW, YOU ANSWERED THAT A COUPLE OF, JUST SIMPLE THINGS THAT WE DID, WHAT DID WE, WHAT DID WE CHANGE? WE NOTICED IT.

SO STUFF LIKE THAT.

HOW CAN WE GET THAT INPUT THAT WE FIRE WASH OUR BUILDINGS TWICE A YEAR OR, OR PICK UP OUR TRASH A LITTLE BIT SOONER IN THE REC CENTERS KIND OF DEAL.

UH, AND, AND ALL OVER THE PLACE, FIELDS, EVERYTHING, JUST HOW, HOW, HOW CAN WE GET THAT EXPERIENCE UP? BECAUSE EVEN THOUGH I KNOW THIS IS JUDGING HOW WE'RE DOING HERE, I MENTIONED THAT'S PROBABLY, WE PROBABLY GET ABOUT A 60 TO 65% RATE FROM OUR CUSTOMERS.

AND THAT'S JUST KNOWING WHAT I SEE AND KNOWING WHAT I DO.

AND MY GROUP, THEY, MY GROUP GETS HAPPY AT ABOUT A 73, 74 RIGHT FROM A CUSTOMER EXPERIENCE.

AND I SAY, THAT'S NOT GOOD.

WE SHOULD BE WAY ABOVE THAT.

WE SHOULD BE STRIVING FOR HIGHER.

SO JUST SOMETHING TO THINK ABOUT.

LET ME, I DO WANT TO CLARIFY THOUGH, THIS IS, UH, THE 59% IS NOT LIKE OUR RATING FROM THE PUBLIC.

IT IS OUR PROGRESS TOWARDS COMPLETING OUR GOALS IN THAT CATEGORY.

SO I DO WANT TO MAKE SURE THAT - I'LL WAIT SOMEWHERE.

WE ACTUALLY, WE ACTUALLY RATE QUITE HIGH USUALLY.

I, I JUST, I, I JUST THINK ABOUT THE CUSTOMER EXPERIENCE, RIGHT? OKAY.

I THINK ABOUT THE PERSON IN FRONT OF US IS WHAT I'M THINKING.

YEAH.

ALL THE TIME.

I, I'M, BECAUSE I, I'VE TOLD YOU THAT MANY TIMES, I'M THE PERSON, I LIKE TO BE IN FRONT AND FIND OUT WHAT WE'RE DOING WITH BOOTS ON THE GROUND.

SORRY ABOUT THAT.

AND, AND JUST, AND JUST ONE MORE TIME, JUST BECAUSE THE REPORTING PERIOD MAY END, IT'S NOT LIKE WE'RE DOING THIS, WALKING AWAY FROM IT.

YOU WILL CONTINUE TO MAKE PROGRESS WITH THESE EFFORTS.

MY QUESTIONS ARE, UH, ARE ON THE SAME TOPIC.

SO WHAT, WHAT IS THAT MAJOR CONCERN WITH THE CUSTOMER EXPERIENCE? AND I KNOW THAT'S TELLING THAT I HAVE NOT LOOKED AT THIS DASHBOARD, OKAY, BUT I WILL AFTER TODAY.

BUT WHAT, WHAT IS THE MAJOR CONCERN? SAY THAT THERE'S REALLY A MAJOR CONCERN WITH THE CUSTOMER EXPERIENCE.

UM, A LOT OF THE GOALS AND STRATEGIES AROUND THIS ARE, ARE US TRYING TO MAKE SURE THAT WE ARE MONITORING THAT.

AND TAKING PROACTIVE ACTION TO DO THINGS THAT IMPROVE THE CUSTOMER EXPERIENCE.

I MEAN, WE FOUND, YOU KNOW, LIKE ON THE CITY SURVEY AND, UM, WE EVEN HAVE SOME PRELIMINARY FEEDBACK, UH, FROM THE, SOME OF THE PUBLIC ENGAGEMENT ON THE COMPREHENSIVE PLAN THAT WE ARE, WE ARE VIEWED QUITE POSITIVELY BY THE PUBLIC.

UM, BUT THIS REALLY IS JUST, UM, A REFLECTION OF OUR, UH, FOCUS ON KEEPING THAT CUSTOMER EXPERIENCE HIGH BECAUSE THAT WAS SOMETHING WE HEARD FROM YOU ALL AT THE RETREAT, WAS THAT THAT SHOULD BE AN AREA OF, OF OUR FOCUS.

AND IT IS A, A CONSTANT AREA OF FOCUS WHICH WE WILL CONTINUE TO IMPROVE OVER TIME.

RIGHT.

AND SO, UM, SO MY, MY QUESTION WAS ON THE LINE OF YOUR ACTIONS.

SO YOU GUYS ES- ESTABLISHED SOME ACTIONS, YOU KNOW, EVEN THOUGH YOU DO HAVE THIS HIGH RATING, AND SO YOU'VE ESTABLISHED THESE ACTIONS SO THAT YOU CAN KEEP IT THERE.

SO WHAT ARE THE MAJOR THINGS THAT YOU GUYS, UH, DECIDED THAT YOU NEED TO DO TO KEEP IT THERE IS MY, IS MY QUESTION.

SO, SO WE'D BE HAPPY TO, TO KIND OF BREAK IT DOWN FOR YOU IN, YOU KNOW, KIND OF GREATER DETAIL, BUT AS ROBIN MENTIONED AND JOHNNY MENTIONED, WHEN YOU LOOK IN THAT CATEGORY AND YOU CLICK ON THAT TAB EXCITED THAT YOU'RE GOING TO LOOK AT IT, YOU CAN SEE ALL THE ACTIONS THAT WE HAVE, THE INITIATIVES, THE EFFORTS.

AND SO AGAIN, THE 59% ISN'T A REFLECTION OF SATISFACTION - RIGHT.

REFLECTION OF USING A ROUND NUMBER.

WE HAVE 100 THINGS TO DO AND WE'RE MAKING PROGRESS ON 59 OF THEM.

SO, SO THAT'S WHAT IT IS.

BUT YEAH, WE'D BE HAPPY TO KIND OF SIT DOWN ABOUT THE STRATEGIES AND THE TAXES, TACTICS THAT WERE IDENTIFIED, UM, UNDER THAT POLICY DIRECTION AND, AND THAT'S WHAT WE'RE WORKING ON.

A RECENT, THE MOST RECENT UPDATE AND THEN YOU CAN HOVER OVER THE PROGRESS AND YOU CAN SEE OUR PROGRESS FROM Q1, TWO, THREE AND UP TO THE CURRENT Q4.

AND SO WHEN I GO ON THE DASHBOARD, IT'LL LET ME KNOW WHAT MAJOR THINGS THAT YOU GUYS HAVE DONE - YES MA'AM.

TO GET US TO THIS MIND.

THAT'S EXACTLY RIGHT.

YES.

YOU'LL BE ABLE TO SEE IT.

IT STARTS THE GOAL, GOES DOWN TO THE OBJECTIVE, THE STRATEGY AND THE TACTIC.

AND THEN YOU'LL HAVE, THERE'LL BE

[01:40:01]

AND SO, UH, BECAUSE THIS IS, UH, PURELY A SELF-REFLECTIVE, UH, STRATEGY, I SUPPOSE, HOW DO YOU GUYS DECIDE IF SOMETHING ELSE NEEDS TO BE IMPLEMENTED? WILL YOU, RYAN, WILL YOU GO BACK TO THE RETREAT, HOW WE ESTABLISH THE - YEAH.

SO, SO IT STARTS FROM, UH, A BIG CONVERSATION WITH THE BOARD ABOUT, UH, POLICY DIRECTIONS THAT Y'ALL ARE INTERESTED IN US PURSUING TOGETHER.

AND SO, YOU KNOW, YOU GUYS IDENTIFY THOSE POLICY DIRECTIONS, WE TAKE THOSE POLICY DIRECTIONS AND WE FORMULATE BIG GOALS TO FURTHER THOSE OBJECTIVES.

WE BRING THOSE TO THE BOARD AND THE BOARD SAYS, "YES, THOSE LOOK GOOD." AND THEN STAFF, WE TAKE THOSE BIG GOALS, THE BOARD HAS COLLECTIVELY NODDED THEIR HEAD IN AN AGREEMENT, AND WE BUILD OUT TACTICS AND STRATEGIES TO FURTHER THOSE, THOSE POLICY GOALS AND DIRECTIONS.

SO, UM, YOU KNOW, ANOTHER WAY TO ANSWER THAT QUESTION WOULD BE IF YOU'VE GOT SOME FEEDBACK, WE'D LOVE TO HEAR IT.

AND THIS HAPPENS YEARLY OR? THAT'S RIGHT.

AND SO, AND SO THAT, SO, UM, ANOTHER, ANOTHER PIECE OF CONTEXT, WE FOUND OURSELVES IN A PERIOD WHERE WE HAD LARGELY COMPLETED THE PRIOR COMPREHENSIVE PLAN, AND WE'RE AT THIS POINT IN TIME WHERE WE'RE WORKING ON OUR NEW COMPREHENSIVE PLAN, WHICH SHOULD BE DONE AS ROBIN MENTIONED, SPRING SUMMER OF NEXT YEAR.

AND SO WE'VE HAD THIS, WE'VE HAD THIS PROCESS OF IDENTIFYING INTERIM GOALS AND STRATEGIES UNTIL SUCH TIME THAT WE DO HAVE OUR NEW COMP PLAN, WHICH IS, THAT IS, THAT'S THE MAJORITY OF THE COMP PLAN.

IT'S TO WORK WITH THE BOARD, THE COUNCIL, THE PUBLIC TO IDENTIFY THOSE BIG MOVES FOR THE PARK SYSTEM OVER THE NEXT 10 YEARS.

AND THAT PLAN WILL IDENTIFY THOSE BIG MOVES AND IDENTIFY ALL THE STRATEGIES AND TACTICS THAT WE WILL CONTINUE TO, TO REPORT ON WITH THE BOARD.

YEAH.

MS. OWENS, THIS YEAR, I MEAN, KNOWING THIS YEAR WE HAVE A RETREAT AROUND NOVEMBER.

THIS YEAR IS NOT TAKING PLACE BECAUSE WE'RE CLOSE TO, UH, FINISHING UP THE STRATEGIC PLAN.

MM-HMM.

AND SO THE RETREAT IS PROBABLY MORE GETTING PUSHED MORE TOWARDS FEBRUARY AND MARCH.